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Employee Engagement Survey Performance Indicators www.surveysolutions.co.uk page 1

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EmployeeEngagementSurveyPerformanceIndicators54%Engagedemployees42%Passiveemployees4%DisengagedemployeesEngagedemployeesgivepositiveresponsestoengagementquestions,whiledisengagedemployeesanswermainlynegatively.1)MyunderstandingoftheGMC4.342)OurValues4.113)Overall4.05Mostpositive10)LeadershipandManagement3.8211)Learning&Development3.7412)ManagingChange3.51LeastpositiveOverallengagementscore:78/100Q3:IamproudtosaythatIworkfortheGMC90%Q4:IwouldrecommendworkingfortheGMC88%Q5:IspeakpositivelyabouttheservicesthattheGMCprovides92%Q7:IamcommittedtogoingtheextramilefortheGMC88%Q75:IintendtobeworkingfortheGMCin12monthstime77%Q111:Overall,IamsatisfiedwithworkingfortheGMC86%EEIcalculatedfrompositiveresponsestotheseengagementquestions:ResultsshowthepercentagepositiveforeachquestionEmployeeengagementindex(EEI)scoreHowmanyofyouremployeesareengaged?HighestandLowestPerformingSectionsoftheSurveyResultsshowtheaveragesectionscoresbasedonmeanratingsEducationandStandards 78FitnesstoPractise 80MedicalPractitionersTribunalService 76OCCE 75RegistrationandRevalidation 79ResourcesandQualityAssurance 77StrategyandCommunication 69NotStated 66Approvals EEIscorenotavailableforthisgroupDirectorsOffice EEIscorenotavailableforthisgroupPlanning,ResearchandDevelopment 80Policy EEIscorenotavailableforthisgroupStandardsandEthics EEIscorenotavailableforthisgroupVisitsandMonitoring 84NotStated 50CaseExaminers 82CaseReview 86DirectorsOffice EEIscorenotavailableforthisgroupEmployerLiaisonService 84LegalTeam 87NationalInvestigationTeamandPatientandDoctorLiaisonService76PerformanceandHealthandAssociateAppraisalandTrainingTeam68PolicyandPlanningandBusinessTransformation 78QualityandInformation 70RegionalInvestigationTeam 78NotStated 68EmployeeengagementacrossyourorganisationDirectorateEducationandStandardsFitnesstoPractiseAdjudication 74OfficeoftheChairMPTSandPanelDevelopment EEIscorenotavailableforthisgroupNotStated 79ChairandChiefExecutiveSupportandChiefOperatingOfficer'sOfficeEEIscorenotavailableforthisgroupCorporateBusinessPlanning EEIscorenotavailableforthisgroupCorporateReviewTeam EEIscorenotavailableforthisgroupGovernance EEIscorenotavailableforthisgroupNotStated EEIscorenotavailableforthisgroupApplications:UK EEIscorenotavailableforthisgroupBusinessImprovement EEIscorenotavailableforthisgroupBusinessPlanning EEIscorenotavailableforthisgroupClinicalAssessmentCentre EEIscorenotavailableforthisgroupDirectorsOfficeRegistrationandRevalidation EEIscorenotavailableforthisgroupEnquiries:ContactCentre 82Enquiries:Updates EEIscorenotavailableforthisgroupInternationalApplications 81PerformanceandImprovementBusinessCommunicationsEEIscorenotavailableforthisgroupPerformanceandImprovementManagement EEIscorenotavailableforthisgroupPerformanceandImprovementPerformance,PlanningandChangeEEIscorenotavailableforthisgroupPLAB1 EEIscorenotavailableforthisgroupPolicyandRegulatoryDevelopment EEIscorenotavailableforthisgroupRegistrationAppealsTeam EEIscorenotavailableforthisgroupRegistrationInvestigationandInformation 71RegistrationServices 75RevalidationManchester 79SpecialistApplications 81EmployeeengagementacrossyourorganisationMedicalPractitionersTribunalServiceOCCERegistrationandRevalidationNotStated 72DirectorsOfficeandQualityAssurance EEIscorenotavailableforthisgroupFacilities 72FinanceandProcurement 73HumanResourcesandAssociateServices 89InformationAccessandInformationSystems 73NotStated 65CorporateCommunications 70DevolvedOffices EEIscorenotavailableforthisgroupDiversity/IntelligenceandInsight/RegulationPolicy/Directorsoffice66EuropeanandInternational/PublicAffairs/RLS 84MediaRelations EEIscorenotavailableforthisgroupNotStated 411 EEIscorenotavailableforthisgroupAD 852 813 804 755 796 77Apprentice EEIscorenotavailableforthisgroupNotStated 71EmployeeengagementacrossyourorganisationResourcesandQualityAssuranceStrategyandCommunicationLevelManchester 79London 74Cardiff EEIscorenotavailableforthisgroupEdinburgh EEIscorenotavailableforthisgroupBelfast EEIscorenotavailableforthisgroupHomeworking/otherlocation 83NotStated 61Lessthan1year 81Morethan1year,lessthan3years 78Morethan3years,lessthan5years 77Morethan5years,lessthan10years 74Morethan10years 78NotStated EEIscorenotavailableforthisgroupYes 82No 80NotStated EEIscorenotavailableforthisgroupYes 81No 76NotStated EEIscorenotavailableforthisgroupYes 81No 76NotStated EEIscorenotavailableforthisgroupEmployeeengagementacrossyourorganisationLocationLengthofServiceIhaveattendedaGMCmanagementdevelopmentprogrammeinthelast18monthsIhavebeenpromoted,temporarilypromotedortransferredtoadifferentroleinthelast12monthsIamcurrentlyworkinginaformalpeoplemanagementroleMale 77Female 79NotStated 61White 81MixedRace 82Asian/AsianBritish 79Black/African/Caribbean/BlackBritish 57Otherethnicgroup EEIscorenotavailableforthisgroupPrefernottosay 63NotStated 61WhiteEnglish/Welsh/Scottish/NorthernIrish/British81WhiteIrish 83WhiteGypsyorIrishTraveller EEIscorenotavailableforthisgroupWhiteAnyOtherWhitebackground 73NotStated 83Mixed/MultipleethnicgroupWhiteandBlackCaribbeanEEIscorenotavailableforthisgroupMixed/MultipleethnicgroupWhiteandBlackAfrican EEIscorenotavailableforthisgroupMixed/MultipleethnicgroupWhiteandAsian 79Mixed/MultipleethnicgroupAnyOtherMixed/multipleethnicbackgroundEEIscorenotavailableforthisgroupNotStated 100EmployeeengagementacrossyourorganisationGenderEthnicOriginWhiteMixedRaceAsian/AsianBritishIndian 79Asian/AsianBritishPakistani EEIscorenotavailableforthisgroupAsian/AsianBritishBangladeshi EEIscorenotavailableforthisgroupAsian/AsianBritishChinese EEIscorenotavailableforthisgroupAsian/AsianBritishAnyotherAsianbackground EEIscorenotavailableforthisgroupNotStated 83Black/African/Caribbean/BlackBritishAfrican EEIscorenotavailableforthisgroupBlack/African/Caribbean/BlackBritishCaribbean 55Black/African/Caribbean/BlackBritishAnyotherBlack/African/CaribbeanbackgroundEEIscorenotavailableforthisgroupNotStated 67OtherethnicgroupArab EEIscorenotavailableforthisgroupOtherethnicgroupAnyotherethnicgroup EEIscorenotavailableforthisgroupNotStated 90Heterosexual 80Bisexual EEIscorenotavailableforthisgroupLesbian/GayWoman EEIscorenotavailableforthisgroupGayMan 76Other EEIscorenotavailableforthisgroupPrefernottosay 67NotStated 62EmployeeengagementacrossyourorganisationAsian/AsianBritishBlack/African/Caribbean/BlackBritishOtherethnicgroupSexualOrientationNoreligion 79Christian 81Buddhist EEIscorenotavailableforthisgroupHindu EEIscorenotavailableforthisgroupJewish EEIscorenotavailableforthisgroupMuslim 80Sikh EEIscorenotavailableforthisgroupOther 84Prefernottosay 71NotStated 64Yes 71No 79NotStated 58Yes 76No 78NotStated 591624 822534 793544 784554 785564 8365+ EEIscorenotavailableforthisgroupNotStated 64EmployeeengagementacrossyourorganisationReligionandBeliefDoyouconsideryourselftohaveadisability,longtermillnessorhealthcondition?Doyouhavecaringresponsibilities?AgeMostandLeastPositiveResults10MostPositiveResultsAgreeStronglyAgree Neither DisagreeDisagreeStronglyMean Resp.1 Q1:IunderstandtheGMCsroleandpurpose 71 28 4.70 8442Q2:IamclearhowmysectionsworkcontributestothesuccessoftheGMC72 26 1 4.69 8443Q34:Thepeopleinmyteamarecommittedtodeliveringhighqualitywork60 34 5 4.52 8424 Q69:Ifeelresponsibleformyownperformance 57 40 2 4.52 8445 Q77:Myworkplaceissafeandwellmaintained 53 44 4.50 8436 Q39:Icanrelyontheotherpeopleinmyteam 56 37 52 4.46 8437 Q83:Ivaluetheopportunitytoworkathome 61 23 13 2 4.40 8418 Q8:Ihaveaclearunderstandingofourvalues 46 49 3 2 4.39 8439 Q3:IamproudtosaythatIworkfortheGMC 49 41 9 4.37 84310 Q5:IspeakpositivelyabouttheservicesthattheGMCprovides 45 46 8 4.36 84210LeastPositiveResultsAgreeStronglyAgree Neither DisagreeDisagreeStronglyMean Resp.98 Q57:Directorsinteractandcommunicatewellwithstaff 9 41 28 18 3 3.35 84199 Q43:Everyoneistreatedfairlyintheorganisation 14 42 14 23 7 3.33 842100Q28:Newprojectsandinitiativesarewellthoughtoutbeforetheyareimplemented8 39 32 18 4 3.28 839101 Q98:TheGMCprovidesopportunitiestoworkindifferentareas 12 35 25 22 5 3.27 844102Q54:Theseniormanagementteamunderstandtheissuesthatareimportanttostaff7 37 35 17 4 3.26 842103Q53:ThereareeffectiveprocessesforstafftomaketheirviewsknowntoSeniorManagement9 37 28 22 4 3.25 844104Q99:IbelieveIcandevelopmycareerasIwouldlike,withintheGMC13 33 27 21 7 3.23 843105Q15:IreceivetheinformationthatIneedabout:WhatishappeninginotherpartsoftheGMC7 40 26 24 4 3.23 842106Q42:ThereareenoughopportunitiestonetworkandshareideaswithpeoplefromotherpartsoftheGMC11 34 23 27 5 3.18 843107 Q74:Idonotneedtoworkadditionalhourstogetmyjobdone 15 29 14 29 13 3.03 843Onlyincludesquestionswithan'AgreeStrongly'to'DisagreeStrongly'scaleScale:5=AgreeStrongly|4=Agree|3=Neither|2=Disagree|1=DisagreeStronglySummaryofResponsesDirectorate Count %EducationandStandards 64 7.6FitnesstoPractise 319 37.7MedicalPractitionersTribunalService 45 5.3OCCE 20 2.4RegistrationandRevalidation 188 22.2ResourcesandQualityAssurance 121 14.3StrategyandCommunication 79 9.3NotStated 10 1.2Total 846 100.0EducationandStandards Count %Approvals 5 0.6DirectorsOffice 5 0.6Planning,ResearchandDevelopment 16 1.9Policy 8 0.9StandardsandEthics 9 1.1VisitsandMonitoring 17 2.0NotStated 4 0.5Total 64 7.6FitnesstoPractise Count %CaseExaminers 14 1.7CaseReview 10 1.2DirectorsOffice 3 0.4EmployerLiaisonService 24 2.8LegalTeam 89 10.5NationalInvestigationTeamandPatientandDoctorLiaisonService 30 3.5PerformanceandHealthandAssociateAppraisalandTrainingTeam 12 1.4PolicyandPlanningandBusinessTransformation 15 1.8QualityandInformation 18 2.1RegionalInvestigationTeam 90 10.6NotStated 14 1.7Total 319 37.7Thisshowsthenumberofresponsestothesurvey,foreachclassification.Thepercentagesshowtheproportionofresponsesfromeachoftheclassificationgroups.MedicalPractitionersTribunalService Count %Adjudication 33 3.9OfficeoftheChairMPTSandPanelDevelopment 9 1.1NotStated 3 0.4Total 45 5.3OCCE Count %ChairandChiefExecutiveSupportandChiefOperatingOfficer'sOffice 6 0.7CorporateBusinessPlanning 3 0.4CorporateReviewTeam 6 0.7Governance 5 0.6NotStated 0 0.0Total 20 2.4Thisshowsthenumberofresponsestothesurvey,foreachclassification.Thepercentagesshowtheproportionofresponsesfromeachoftheclassificationgroups.RegistrationandRevalidation Count %Applications:UK 2 0.2BusinessImprovement 8 0.9BusinessPlanning 4 0.5ClinicalAssessmentCentre 5 0.6DirectorsOfficeRegistrationandRevalidation 2 0.2Enquiries:ContactCentre 49 5.8Enquiries:Updates 8 0.9InternationalApplications 19 2.2PerformanceandImprovementBusinessCommunications 3 0.4PerformanceandImprovementManagement 1 0.1PerformanceandImprovementPerformance,PlanningandChange 9 1.1PLAB1 0 0.0PolicyandRegulatoryDevelopment 8 0.9RegistrationAppealsTeam 3 0.4RegistrationInvestigationandInformation 15 1.8RegistrationServices 10 1.2RevalidationManchester 19 2.2SpecialistApplications 12 1.4NotStated 11 1.3Total 188 22.2ResourcesandQualityAssurance Count %DirectorsOfficeandQualityAssurance 4 0.5Facilities 24 2.8FinanceandProcurement 18 2.1HumanResourcesandAssociateServices 30 3.5InformationAccessandInformationSystems 38 4.5NotStated 7 0.8Total 121 14.3Thisshowsthenumberofresponsestothesurvey,foreachclassification.Thepercentagesshowtheproportionofresponsesfromeachoftheclassificationgroups.StrategyandCommunication Count %CorporateCommunications 20 2.4DevolvedOffices 9 1.1Diversity/IntelligenceandInsight/RegulationPolicy/Directorsoffice 21 2.5EuropeanandInternational/PublicAffairs/RLS 16 1.9MediaRelations 7 0.8NotStated 6 0.7Total 79 9.3Level Count %1 6 0.7AD 14 1.72 74 8.73 198 23.44 304 35.95 118 13.96 85 10.0Apprentice 4 0.5NotStated 43 5.1Total 846 100.0Location Count %Manchester 562 66.4London 218 25.8Cardiff 4 0.5Edinburgh 1 0.1Belfast 3 0.4Homeworking/otherlocation 23 2.7NotStated 35 4.1Total 846 100.0Thisshowsthenumberofresponsestothesurvey,foreachclassification.Thepercentagesshowtheproportionofresponsesfromeachoftheclassificationgroups.LengthofService Count %Lessthan1year 154 18.2Morethan1year,lessthan3years 234 27.7Morethan3years,lessthan5years 149 17.6Morethan5years,lessthan10years 189 22.3Morethan10years 120 14.2NotStated 0 0.0Total 846 100.0IhaveattendedaGMCmanagementdevelopmentprogrammeinthelast18months Count %Yes 114 13.5No 125 14.8NotStated 0 0.0Total 239 28.3Ihavebeenpromoted,temporarilypromotedortransferredtoadifferentroleinthelast12months Count %Yes 228 27.0No 618 73.0NotStated 0 0.0Total 846 100.0Iamcurrentlyworkinginaformalpeoplemanagementrole Count %Yes 239 28.3No 607 71.7NotStated 0 0.0Total 846 100.0Gender Count %Male 294 34.8Female 511 60.4NotStated 41 4.8Total 846 100.0Thisshowsthenumberofresponsestothesurvey,foreachclassification.Thepercentagesshowtheproportionofresponsesfromeachoftheclassificationgroups.EthnicOrigin Count %White 656 77.5MixedRace 21 2.5Asian/AsianBritish 29 3.4Black/African/Caribbean/BlackBritish 18 2.1Otherethnicgroup 8 0.9Prefernottosay 72 8.5NotStated 42 5.0Total 846 100.0White Count %WhiteEnglish/Welsh/Scottish/NorthernIrish/British 566 66.9WhiteIrish 15 1.8WhiteGypsyorIrishTraveller 1 0.1WhiteAnyOtherWhitebackground 36 4.3NotStated 38 4.5Total 656 77.5MixedRace Count %Mixed/MultipleethnicgroupWhiteandBlackCaribbean 4 0.5Mixed/MultipleethnicgroupWhiteandBlackAfrican 3 0.4Mixed/MultipleethnicgroupWhiteandAsian 10 1.2Mixed/MultipleethnicgroupAnyOtherMixed/multipleethnicbackground 3 0.4NotStated 1 0.1Total 21 2.5Asian/AsianBritish Count %Asian/AsianBritishIndian 12 1.4Asian/AsianBritishPakistani 6 0.7Asian/AsianBritishBangladeshi 3 0.4Asian/AsianBritishChinese 1 0.1Asian/AsianBritishAnyotherAsianbackground 5 0.6NotStated 2 0.2Total 29 3.4Thisshowsthenumberofresponsestothesurvey,foreachclassification.Thepercentagesshowtheproportionofresponsesfromeachoftheclassificationgroups.Black/African/Caribbean/BlackBritish Count %Black/African/Caribbean/BlackBritishAfrican 7 0.8Black/African/Caribbean/BlackBritishCaribbean 10 1.2Black/African/Caribbean/BlackBritishAnyotherBlack/African/Caribbeanbackground 0 0.0NotStated 1 0.1Total 18 2.1Otherethnicgroup Count %OtherethnicgroupArab 0 0.0OtherethnicgroupAnyotherethnicgroup 7 0.8NotStated 1 0.1Total 8 0.9SexualOrientation Count %Heterosexual 660 78.0Bisexual 7 0.8Lesbian/GayWoman 8 0.9GayMan 35 4.1Other 3 0.4Prefernottosay 87 10.3NotStated 46 5.4Total 846 100.0ReligionandBelief Count %Noreligion 375 44.3Christian 270 31.9Buddhist 6 0.7Hindu 6 0.7Jewish 4 0.5Muslim 14 1.7Sikh 2 0.2Other 17 2.0Prefernottosay 107 12.6NotStated 45 5.3Total 846 100.0Thisshowsthenumberofresponsestothesurvey,foreachclassification.Thepercentagesshowtheproportionofresponsesfromeachoftheclassificationgroups.Doyouconsideryourselftohaveadisability,longtermillnessorhealthcondition? Count %Yes 95 11.2No 745 88.1NotStated 6 0.7Total 846 100.0Doyouhavecaringresponsibilities? Count %Yes 109 12.9No 730 86.3NotStated 7 0.8Total 846 100.0Age Count %1624 44 5.22534 350 41.43544 245 29.04554 125 14.85564 30 3.565+ 1 0.1NotStated 51 6.0Total 846 100.0Thisshowsthenumberofresponsestothesurvey,foreachclassification.Thepercentagesshowtheproportionofresponsesfromeachoftheclassificationgroups.SummaryofResultsAgreeStronglyAgree Neither DisagreeDisagreeStronglyMean Resp.Q1 IunderstandtheGMCsroleandpurpose 71 28 4.70 844Q2IamclearhowmysectionsworkcontributestothesuccessoftheGMC72 26 1 4.69 844Q3 IamproudtosaythatIworkfortheGMC 49 41 9 4.37 843Q4 IwouldrecommendworkingfortheGMC 40 48 9 3 4.24 844Q5 IspeakpositivelyabouttheservicesthattheGMCprovides 45 46 8 4.36 842Q6 IfeelvaluedasamemberofstaffattheGMC 23 43 18 12 3 3.70 844Q7 IamcommittedtogoingtheextramilefortheGMC 47 41 9 2 4.33 843AgreeStronglyAgree Neither DisagreeDisagreeStronglyMean Resp.Q8 Ihaveaclearunderstandingofourvalues 46 49 3 2 4.39 843Q9 Iknowhowthesevaluesapplytomywork 41 50 7 2 4.30 843Q10 Mymanagerdemonstratesandsupportsthesevalues 33 46 13 6 1 4.03 842Q11 SeniorManagersdemonstrateandsupportthesevalues 21 46 21 10 3 3.72 842AgreeStronglyAgree Neither DisagreeDisagreeStronglyMean Resp.Q12 IssuesaffectingtheGMC 19 63 12 6 3.93 843Q13 Issuesaffectingmysection 23 59 11 7 3.97 843MyunderstandingoftheGMCOurValuesSharingInformationIreceivetheinformationthatIneedabout:AgreeStronglyAgree Neither DisagreeDisagreeStronglyMean Resp.Q14 Organisationpoliciesandprocedures 18 65 11 6 3.93 841Q15 WhatishappeninginotherpartsoftheGMC 7 40 26 24 4 3.23 842Q16 Ihaveregularteammeetings 49 40 4 5 4.29 844Q17Teammeetingsprovidemewithinformationtohelpmedomyjobeffectively32 48 13 52 4.03 843Q18 Mymanagerkeepsmeuptodateonmyareaofwork. 38 45 10 6 1 4.12 842Q19 Mymanagerinvolvesmeinlocaldecisionsthataffectmywork 32 39 14 12 2 3.88 843Q20Iamencouragedtoputforwardideasforimprovingthewaythatthingsaredone41 43 9 6 4.17 844Q21 Ifeelthatmyviewsandideasarelistenedto 30 41 15 11 2 3.85 844Q22 Myideasandsuggestionsarevaluedbymymanager 34 41 16 7 2 3.98 842Q23 Themostusefulsourcesofinformationare:(pleaseselectupto3options)InsideInfo(Intranet) 68.7%(581)InTouch(Ebulletin) 12.5%(106)Teammeetings 67.4%(570)Linemanager 59.9%(507)Staffforum 1.9%(16)GMCPeople 7.4%(63)Staffseminars 11.6%(98)Wordofmouth 51.7%(437)SharingInformation(continued)IreceivetheinformationthatIneedabout:AgreeStronglyAgree Neither DisagreeDisagreeStronglyMean Resp.Q24 Changestoproceduresandpolicies 9 53 25 12 3.57 840Q25 Changestotheoverallorganisation 7 48 32 12 3.49 840Q26 Changesatalocallevel,withinmyDirectorate 10 50 24 13 3 3.52 838Q27WhentherearechangestotheoverallGMCorganisation,theyarecommunicatedclearly10 60 19 10 3.67 841Q28Newprojectsandinitiativesarewellthoughtoutbeforetheyareimplemented8 39 32 18 4 3.28 839AgreeStronglyAgree Neither DisagreeDisagreeStronglyMean Resp.Q29 IamclearabouttheGMCsstrategy 17 59 16 8 3.85 841Q30 TheGMCestablishesclearprioritiesacrosstheorganisation 14 55 22 8 3.74 841Q31 IamclearabouthowmyprioritiesarealignedtotheGMCsstrategy 17 54 19 10 3.76 841Q32 IamclearabouttheoperationalprioritieswithinmyDirectorate 22 52 17 9 3.86 842Q33 Iamclearabouttheoperationalprioritieswithinmyteam 32 53 8 6 4.09 842Q34 Thepeopleinmyteamarecommittedtodeliveringhighqualitywork 60 34 5 4.52 842Q35 Internalprocessesandprocedureshelpmetodomywork 18 48 19 12 3 3.66 840Q36 Theorganisationhastheresourcestodoagoodjob 29 52 11 7 4.02 841Q37 Goodexternalcustomerservice 42 46 7 4 4.26 843ManagingChangeThefollowingtypesofchangearemanagedwellintheGMC:TheWayThatWeWorkAttheGMC,thereisanattitudewhichencourages:AgreeStronglyAgree Neither DisagreeDisagreeStronglyMean Resp.Q38 Goodinternalcustomerservice 29 51 12 8 3.99 843AgreeStronglyAgree Neither DisagreeDisagreeStronglyMean Resp.Q39 Icanrelyontheotherpeopleinmyteam 56 37 52 4.46 843Q40 IfeelIamrespectedbythepeopleIdirectlyworkwith 47 42 7 3 4.31 842Q41 MyteamworkswellwithotherteamsintheGMC 41 44 9 5 4.21 842Q42ThereareenoughopportunitiestonetworkandshareideaswithpeoplefromotherpartsoftheGMC11 34 23 27 5 3.18 843AgreeStronglyAgree Neither DisagreeDisagreeStronglyMean Resp.Q43 Everyoneistreatedfairlyintheorganisation 14 42 14 23 7 3.33 842Q44TheGMCprovidesagoodworkingenvironmentforpeoplefromallbackgrounds32 52 11 4 1 4.10 842Q45 TheGMCvaluespeoplewithdifferenttalentsandideas 24 45 18 10 2 3.78 839Q46 Ithinkourstaffpoliciesandproceduresarefair 22 51 14 10 3 3.79 840Q47 BullyingandharassmentarenotanissuewhereIwork 50 34 9 6 4.24 840Q48 DiscriminationisnotanissuewhereIwork 50 35 10 4 4.29 841TheWayThatWeWork(continued)AttheGMC,thereisanattitudewhichencourages:WorkingTogetherFairnessandTransparencyAgreeStronglyAgree Neither DisagreeDisagreeStronglyMean Resp.Q49 Wellled 28 46 15 9 3.89 843Q50 Wellmanaged 30 45 13 10 3 3.91 844Q51 Wellsupervised 28 46 16 8 2 3.90 840Q52IamconfidentinthewaythatSeniorManagementareleadingtheGMC14 56 23 6 3.76 844Q53ThereareeffectiveprocessesforstafftomaketheirviewsknowntoSeniorManagement9 37 28 22 4 3.25 844Q54Theseniormanagementteamunderstandtheissuesthatareimportanttostaff7 37 35 17 4 3.26 842Q55 HOSinteractandcommunicatewellwithstaff 17 49 21 10 2 3.67 842Q56 AssistantDirectorsinteractandcommunicatewellwithstaff 15 52 19 12 2 3.66 841Q57 Directorsinteractandcommunicatewellwithstaff 9 41 28 18 3 3.35 841Q58 Mymanagertreatsmewithrespectandfairness 52 38 6 3 1 4.36 842Q59 MymanagerprovidesmewiththesupportthatIneedtodomyjobwell 42 39 10 7 2 4.13 843Q60 Mymanagerallocatesworkfairlyacrosstheteam 36 37 16 8 2 3.98 843Q61 Mymanagerrecognisesandpraisesmygoodperformance 42 38 10 7 3 4.10 843Q62 Mymanagerinvolvesmeindecisionsthataffectthewaywework 37 39 12 10 2 3.98 842Q63 Mymanagersupportsmetofindmyownsolutionstoproblems 41 42 11 5 4.16 841Q64IamconfidentthatIcanraiseanissuewithoutitbeingheldagainstme41 33 11 10 4 3.98 840Q65IknowwhotocontactifIwanttohighlightordiscloseinformationaboutwrongdoing,outsidemynormallinemanagementchain29 38 12 16 5 3.68 840LeadershipandManagementIam:AgreeStronglyAgree Neither DisagreeDisagreeStronglyMean Resp.Q66 IhavetheinformationthatIneedtodomyjob 31 60 5 3 4.18 845Q67 Iamclearaboutmyobjectivesandwhatisexpectedofme 39 49 7 4 4.23 845Q68 IamclearhowmyworkcontributestothesuccessoftheGMC 44 48 62 4.35 845Q69 Ifeelresponsibleformyownperformance 57 40 2 4.52 844Q70 Ifindmyjobinterestingandfulfilling 36 43 12 6 3 4.03 845Q71 Myjobmakesgooduseofmytalents,abilitiesandskills 28 41 13 12 5 3.75 845Q72 Ifeelthatthefutureofmyjobissecure 25 48 17 7 2 3.87 845Q73 Mytasksandtargetsaremanageableforme 25 53 12 7 2 3.94 844Q74 Idonotneedtoworkadditionalhourstogetmyjobdone 15 29 14 29 13 3.03 843Q75 IintendtobeworkingfortheGMCin12monthstime 39 38 15 53 4.05 845AgreeStronglyAgree Neither DisagreeDisagreeStronglyMean Resp.Q76 TheGMCisagoodplacetowork 40 52 52 4.29 842Q77 Myworkplaceissafeandwellmaintained 53 44 4.50 843Q78 TheGMCcaresaboutmywellbeing 33 45 15 52 4.01 843Q79TheGMCiscommittedtohelpingstaffbalancetheirworkandhomelife29 44 16 9 2 3.88 843Q80 TheGMCprovidesgoodopportunitiestoworkflexibly 36 45 11 6 2 4.05 842Q81IunderstandthelevelofperformanceIneedtobesuccessfulinmyrole36 53 6 4 4.19 841Q82MymanagerensuresIhavetheflexibilityIneedtobalancemyresponsibilitiesatworkandathome39 39 15 4 2 4.09 843MyJobBeingatWorkAgreeStronglyAgree Neither DisagreeDisagreeStronglyMean Resp.Q83 Ivaluetheopportunitytoworkathome 61 23 13 2 4.40 841Yes No Resp.Q84 Iwouldlikemoreopportunitiesforscheduledhomeworking 70% 30% 584AgreeStronglyAgree Neither DisagreeDisagreeStronglyMean Resp.Q85 Flexibleworkingrequestsarehandledfairlybymymanager 38 35 22 3 1 4.06 838Q86 Myeffortsareadequatelyrewarded 22 41 19 14 4 3.62 842Q87IampaidfairlyforthejobthatIdocomparedwiththeamountIcouldearnelsewhereforasimilarrole18 40 16 16 9 3.42 842Q88 IamsatisfiedwiththeoverallbenefitspackageprovidedbytheGMC 25 53 13 6 2 3.93 841AgreeStronglyAgree Neither DisagreeDisagreeStronglyMean Resp.Q89MyjobisasIexpectedittobe,basedontheinformationthatIwasprovidedduringtherecruitmentprocess21 59 6 12 2 3.85 154Q90IwasprovidedwiththeinitialonthejobtrainingthatIneedtodomyjob41 44 8 6 4.16 154Q91 TheinductiontrainingprovidedmewiththeinformationIneeded 36 47 8 6 4.11 154Q92MyinductionhelpedmeunderstandtherolesandresponsibilitiesoftheGMC41 51 53 1 4.27 154Q93IwasprovidedwiththeinitialonthejobtrainingthatIneedtodomyjob24 43 15 14 4 3.67 228Q94 TheinductiontrainingprovidedmewiththeinformationIneeded 22 39 20 15 4 3.61 225Q95 Iamprovidedwiththeongoingtrainingneededtodomyjob 20 55 13 9 2 3.81 844BeingatWork(continued)Learning&DevelopmentThinkingaboutyournewrole:*Q89toQ92askedonlyifemployeehasbeenworkingatGMCforlessthan12months*Q93andQ94askedonlyifemployeehasbeenpromoted,temporarilypromotedortransferredtoadifferentroleinthelast12monthsAgreeStronglyAgree Neither DisagreeDisagreeStronglyMean Resp.Q96Iamprovidedwiththetraininganddevelopmentsolutionsneededtofurtherdevelopmyskills18 45 19 14 4 3.59 844Q97Ihavetheopportunitytoundertakechallengingtasksthatstretchanddevelopme28 47 12 10 3 3.86 845Q98 TheGMCprovidesopportunitiestoworkindifferentareas 12 35 25 22 5 3.27 844Q99 IbelieveIcandevelopmycareerasIwouldlike,withintheGMC 13 33 27 21 7 3.23 843Q100Ifeelresponsibleformyowncareerdevelopment 30 56 9 4 4.10 844Q101Ihaveadequateopportunitiestodiscussmycareerdevelopment 16 44 20 14 5 3.52 844Q102Ihavetheopportunitytodiscussmydevelopmentwithmymanageronaregularbasis21 46 17 13 4 3.66 845Q103Regularorasneeded(notjustatmyannualappraisal) 28 51 10 8 3 3.93 844Q104Constructive,clearandeasytounderstand 27 51 13 6 3 3.93 841Q105Ifeelequippedtomanagemypeopleeffectively 36 51 7 5 4.19 239Q106IfeelconfidentthatIhavetherightskillsinmyareaforthefuture 36 52 8 4 4.19 238Yes No Resp.Q107Ihaveanannualappraisalwithmymanager 98% 2% 841AgreeStronglyAgree Neither DisagreeDisagreeStronglyMean Resp.Q108IfindthatthisappraisaldiscussionprovidesmewithconstructivefeedbackthatIcanusetoreflectandimprovemyperformance22 52 16 8 3 3.82 824Yes No Resp.Q109IhaveagreedaPDPwithmylinemanager 62% 38% 844Learning&Development(continued)Thefeedbackprovidedbymymanageronmyperformanceis*Q105Q106askedonlyifpeoplemanager=yes(positiveanswertoQ52)*Q108onlyaskedifreplypositivetoIhaveanannualappraisalwithmymanagerAgreeStronglyAgree Neither DisagreeDisagreeStronglyMean Resp.Q110IfindmyPDPhelpfulinsettingoutmyprioritiesfordevelopment 15 53 21 9 2 3.69 522AgreeStronglyAgree Neither DisagreeDisagreeStronglyMean Resp.Q111Overall,IamsatisfiedwithworkingfortheGMC 27 58 9 4 2 4.05 845Learning&Development(continued)Overall*Q110onlyaskedifreplypositivetoIhaveagreedaPDPwithmylinemanagerwww.surveysolutions.co.uk page 1EmployeeEngagementSurveyPerformanceIndicators54%Engagedemployees42%Passiveemployees4%DisengagedemployeesEngagedemployeesgivepositiveresponsestoengagementquestions,whiledisengagedemployeesanswermainlynegatively.1)MyunderstandingoftheGMC4.342)OurValues4.113)Overall4.05Mostpositive10)LeadershipandManagement3.8211)Learning&Development3.7412)ManagingChange3.51LeastpositiveOverallengagementscore:78/100Q3:IamproudtosaythatIworkfortheGMC90%Q4:IwouldrecommendworkingfortheGMC88%Q5:IspeakpositivelyabouttheservicesthattheGMCprovides92%Q7:IamcommittedtogoingtheextramilefortheGMC88%Q75:IintendtobeworkingfortheGMCin12monthstime77%Q111:Overall,IamsatisfiedwithworkingfortheGMC86%EEIcalculatedfrompositiveresponsestotheseengagementquestions:ResultsshowthepercentagepositiveforeachquestionEmployeeengagementindex(EEI)scoreHowmanyofyouremployeesareengaged?HighestandLowestPerformingSectionsoftheSurveyResultsshowtheaveragesectionscoresbasedonmeanratingsEducationandStandards 78FitnesstoPractise 80MedicalPractitionersTribunalService 76OCCE 75RegistrationandRevalidation 79ResourcesandQualityAssurance 77StrategyandCommunication 69NotStated 66Approvals EEIscorenotavailableforthisgroupDirectorsOffice EEIscorenotavailableforthisgroupPlanning,ResearchandDevelopment 80Policy EEIscorenotavailableforthisgroupStandardsandEthics EEIscorenotavailableforthisgroupVisitsandMonitoring 84NotStated 50CaseExaminers 82CaseReview 86DirectorsOffice EEIscorenotavailableforthisgroupEmployerLiaisonService 84LegalTeam 87NationalInvestigationTeamandPatientandDoctorLiaisonService76PerformanceandHealthandAssociateAppraisalandTrainingTeam68PolicyandPlanningandBusinessTransformation 78QualityandInformation 70RegionalInvestigationTeam 78NotStated 68EmployeeengagementacrossyourorganisationDirectorateEducationandStandardsFitnesstoPractiseAdjudication 74OfficeoftheChairMPTSandPanelDevelopment EEIscorenotavailableforthisgroupNotStated 79ChairandChiefExecutiveSupportandChiefOperatingOfficer'sOfficeEEIscorenotavailableforthisgroupCorporateBusinessPlanning EEIscorenotavailableforthisgroupCorporateReviewTeam EEIscorenotavailableforthisgroupGovernance EEIscorenotavailableforthisgroupNotStated EEIscorenotavailableforthisgroupApplications:UK EEIscorenotavailableforthisgroupBusinessImprovement EEIscorenotavailableforthisgroupBusinessPlanning EEIscorenotavailableforthisgroupClinicalAssessmentCentre EEIscorenotavailableforthisgroupDirectorsOfficeRegistrationandRevalidation EEIscorenotavailableforthisgroupEnquiries:ContactCentre 82Enquiries:Updates EEIscorenotavailableforthisgroupInternationalApplications 81PerformanceandImprovementBusinessCommunicationsEEIscorenotavailableforthisgroupPerformanceandImprovementManagement EEIscorenotavailableforthisgroupPerformanceandImprovementPerformance,PlanningandChangeEEIscorenotavailableforthisgroupPLAB1 EEIscorenotavailableforthisgroupPolicyandRegulatoryDevelopment EEIscorenotavailableforthisgroupRegistrationAppealsTeam EEIscorenotavailableforthisgroupRegistrationInvestigationandInformation 71RegistrationServices 75RevalidationManchester 79SpecialistApplications 81EmployeeengagementacrossyourorganisationMedicalPractitionersTribunalServiceOCCERegistrationandRevalidationNotStated 72DirectorsOfficeandQualityAssurance EEIscorenotavailableforthisgroupFacilities 72FinanceandProcurement 73HumanResourcesandAssociateServices 89InformationAccessandInformationSystems 73NotStated 65CorporateCommunications 70DevolvedOffices EEIscorenotavailableforthisgroupDiversity/IntelligenceandInsight/RegulationPolicy/Directorsoffice66EuropeanandInternational/PublicAffairs/RLS 84MediaRelations EEIscorenotavailableforthisgroupNotStated 411 EEIscorenotavailableforthisgroupAD 852 813 804 755 796 77Apprentice EEIscorenotavailableforthisgroupNotStated 71EmployeeengagementacrossyourorganisationResourcesandQualityAssuranceStrategyandCommunicationLevelManchester 79London 74Cardiff EEIscorenotavailableforthisgroupEdinburgh EEIscorenotavailableforthisgroupBelfast EEIscorenotavailableforthisgroupHomeworking/otherlocation 83NotStated 61Lessthan1year 81Morethan1year,lessthan3years 78Morethan3years,lessthan5years 77Morethan5years,lessthan10years 74Morethan10years 78NotStated EEIscorenotavailableforthisgroupYes 82No 80NotStated EEIscorenotavailableforthisgroupYes 81No 76NotStated EEIscorenotavailableforthisgroupYes 81No 76NotStated EEIscorenotavailableforthisgroupEmployeeengagementacrossyourorganisationLocationLengthofServiceIhaveattendedaGMCmanagementdevelopmentprogrammeinthelast18monthsIhavebeenpromoted,temporarilypromotedortransferredtoadifferentroleinthelast12monthsIamcurrentlyworkinginaformalpeoplemanagementroleMale 77Female 79NotStated 61White 81MixedRace 82Asian/AsianBritish 79Black/African/Caribbean/BlackBritish 57Otherethnicgroup EEIscorenotavailableforthisgroupPrefernottosay 63NotStated 61WhiteEnglish/Welsh/Scottish/NorthernIrish/British81WhiteIrish 83WhiteGypsyorIrishTraveller EEIscorenotavailableforthisgroupWhiteAnyOtherWhitebackground 73NotStated 83Mixed/MultipleethnicgroupWhiteandBlackCaribbeanEEIscorenotavailableforthisgroupMixed/MultipleethnicgroupWhiteandBlackAfrican EEIscorenotavailableforthisgroupMixed/MultipleethnicgroupWhiteandAsian 79Mixed/MultipleethnicgroupAnyOtherMixed/multipleethnicbackgroundEEIscorenotavailableforthisgroupNotStated 100EmployeeengagementacrossyourorganisationGenderEthnicOriginWhiteMixedRaceAsian/AsianBritishIndian 79Asian/AsianBritishPakistani EEIscorenotavailableforthisgroupAsian/AsianBritishBangladeshi EEIscorenotavailableforthisgroupAsian/AsianBritishChinese EEIscorenotavailableforthisgroupAsian/AsianBritishAnyotherAsianbackground EEIscorenotavailableforthisgroupNotStated 83Black/African/Caribbean/BlackBritishAfrican EEIscorenotavailableforthisgroupBlack/African/Caribbean/BlackBritishCaribbean 55Black/African/Caribbean/BlackBritishAnyotherBlack/African/CaribbeanbackgroundEEIscorenotavailableforthisgroupNotStated 67OtherethnicgroupArab EEIscorenotavailableforthisgroupOtherethnicgroupAnyotherethnicgroup EEIscorenotavailableforthisgroupNotStated 90Heterosexual 80Bisexual EEIscorenotavailableforthisgroupLesbian/GayWoman EEIscorenotavailableforthisgroupGayMan 76Other EEIscorenotavailableforthisgroupPrefernottosay 67NotStated 62EmployeeengagementacrossyourorganisationAsian/AsianBritishBlack/African/Caribbean/BlackBritishOtherethnicgroupSexualOrientationNoreligion 79Christian 81Buddhist EEIscorenotavailableforthisgroupHindu EEIscorenotavailableforthisgroupJewish EEIscorenotavailableforthisgroupMuslim 80Sikh EEIscorenotavailableforthisgroupOther 84Prefernottosay 71NotStated 64Yes 71No 79NotStated 58Yes 76No 78NotStated 591624 822534 793544 784554 785564 8365+ EEIscorenotavailableforthisgroupNotStated 64EmployeeengagementacrossyourorganisationReligionandBeliefDoyouconsideryourselftohaveadisability,longtermillnessorhealthcondition?Doyouhavecaringresponsibilities?AgeMostandLeastPositiveResults10MostPositiveResultsAgreeStronglyAgree Neither DisagreeDisagreeStronglyMean Resp.1 Q1:IunderstandtheGMCsroleandpurpose 71 28 4.70 8442Q2:IamclearhowmysectionsworkcontributestothesuccessoftheGMC72 26 1 4.69 8443Q34:Thepeopleinmyteamarecommittedtodeliveringhighqualitywork60 34 5 4.52 8424 Q69:Ifeelresponsibleformyownperformance 57 40 2 4.52 8445 Q77:Myworkplaceissafeandwellmaintained 53 44 4.50 8436 Q39:Icanrelyontheotherpeopleinmyteam 56 37 52 4.46 8437 Q83:Ivaluetheopportunitytoworkathome 61 23 13 2 4.40 8418 Q8:Ihaveaclearunderstandingofourvalues 46 49 3 2 4.39 8439 Q3:IamproudtosaythatIworkfortheGMC 49 41 9 4.37 84310 Q5:IspeakpositivelyabouttheservicesthattheGMCprovides 45 46 8 4.36 84210LeastPositiveResultsAgreeStronglyAgree Neither DisagreeDisagreeStronglyMean Resp.98 Q57:Directorsinteractandcommunicatewellwithstaff 9 41 28 18 3 3.35 84199 Q43:Everyoneistreatedfairlyintheorganisation 14 42 14 23 7 3.33 842100Q28:Newprojectsandinitiativesarewellthoughtoutbeforetheyareimplemented8 39 32 18 4 3.28 839101 Q98:TheGMCprovidesopportunitiestoworkindifferentareas 12 35 25 22 5 3.27 844102Q54:Theseniormanagementteamunderstandtheissuesthatareimportanttostaff7 37 35 17 4 3.26 842103Q53:ThereareeffectiveprocessesforstafftomaketheirviewsknowntoSeniorManagement9 37 28 22 4 3.25 844104Q99:IbelieveIcandevelopmycareerasIwouldlike,withintheGMC13 33 27 21 7 3.23 843105Q15:IreceivetheinformationthatIneedabout:WhatishappeninginotherpartsoftheGMC7 40 26 24 4 3.23 842106Q42:ThereareenoughopportunitiestonetworkandshareideaswithpeoplefromotherpartsoftheGMC11 34 23 27 5 3.18 843107 Q74:Idonotneedtoworkadditionalhourstogetmyjobdone 15 29 14 29 13 3.03 843Onlyincludesquestionswithan'AgreeStrongly'to'DisagreeStrongly'scaleScale:5=AgreeStrongly|4=Agree|3=Neither|2=Disagree|1=DisagreeStronglySummaryofResponsesDirectorate Count %EducationandStandards 64 7.6FitnesstoPractise 319 37.7MedicalPractitionersTribunalService 45 5.3OCCE 20 2.4RegistrationandRevalidation 188 22.2ResourcesandQualityAssurance 121 14.3StrategyandCommunication 79 9.3NotStated 10 1.2Total 846 100.0EducationandStandards Count %Approvals 5 0.6DirectorsOffice 5 0.6Planning,ResearchandDevelopment 16 1.9Policy 8 0.9StandardsandEthics 9 1.1VisitsandMonitoring 17 2.0NotStated 4 0.5Total 64 7.6FitnesstoPractise Count %CaseExaminers 14 1.7CaseReview 10 1.2DirectorsOffice 3 0.4EmployerLiaisonService 24 2.8LegalTeam 89 10.5NationalInvestigationTeamandPatientandDoctorLiaisonService 30 3.5PerformanceandHealthandAssociateAppraisalandTrainingTeam 12 1.4PolicyandPlanningandBusinessTransformation 15 1.8QualityandInformation 18 2.1RegionalInvestigationTeam 90 10.6NotStated 14 1.7Total 319 37.7Thisshowsthenumberofresponsestothesurvey,foreachclassification.Thepercentagesshowtheproportionofresponsesfromeachoftheclassificationgroups.MedicalPractitionersTribunalService Count %Adjudication 33 3.9OfficeoftheChairMPTSandPanelDevelopment 9 1.1NotStated 3 0.4Total 45 5.3OCCE Count %ChairandChiefExecutiveSupportandChiefOperatingOfficer'sOffice 6 0.7CorporateBusinessPlanning 3 0.4CorporateReviewTeam 6 0.7Governance 5 0.6NotStated 0 0.0Total 20 2.4Thisshowsthenumberofresponsestothesurvey,foreachclassification.Thepercentagesshowtheproportionofresponsesfromeachoftheclassificationgroups.RegistrationandRevalidation Count %Applications:UK 2 0.2BusinessImprovement 8 0.9BusinessPlanning 4 0.5ClinicalAssessmentCentre 5 0.6DirectorsOfficeRegistrationandRevalidation 2 0.2Enquiries:ContactCentre 49 5.8Enquiries:Updates 8 0.9InternationalApplications 19 2.2PerformanceandImprovementBusinessCommunications 3 0.4PerformanceandImprovementManagement 1 0.1PerformanceandImprovementPerformance,PlanningandChange 9 1.1PLAB1 0 0.0PolicyandRegulatoryDevelopment 8 0.9RegistrationAppealsTeam 3 0.4RegistrationInvestigationandInformation 15 1.8RegistrationServices 10 1.2RevalidationManchester 19 2.2SpecialistApplications 12 1.4NotStated 11 1.3Total 188 22.2ResourcesandQualityAssurance Count %DirectorsOfficeandQualityAssurance 4 0.5Facilities 24 2.8FinanceandProcurement 18 2.1HumanResourcesandAssociateServices 30 3.5InformationAccessandInformationSystems 38 4.5NotStated 7 0.8Total 121 14.3Thisshowsthenumberofresponsestothesurvey,foreachclassification.Thepercentagesshowtheproportionofresponsesfromeachoftheclassificationgroups.StrategyandCommunication Count %CorporateCommunications 20 2.4DevolvedOffices 9 1.1Diversity/IntelligenceandInsight/RegulationPolicy/Directorsoffice 21 2.5EuropeanandInternational/PublicAffairs/RLS 16 1.9MediaRelations 7 0.8NotStated 6 0.7Total 79 9.3Level Count %1 6 0.7AD 14 1.72 74 8.73 198 23.44 304 35.95 118 13.96 85 10.0Apprentice 4 0.5NotStated 43 5.1Total 846 100.0Location Count %Manchester 562 66.4London 218 25.8Cardiff 4 0.5Edinburgh 1 0.1Belfast 3 0.4Homeworking/otherlocation 23 2.7NotStated 35 4.1Total 846 100.0Thisshowsthenumberofresponsestothesurvey,foreachclassification.Thepercentagesshowtheproportionofresponsesfromeachoftheclassificationgroups.LengthofService Count %Lessthan1year 154 18.2Morethan1year,lessthan3years 234 27.7Morethan3years,lessthan5years 149 17.6Morethan5years,lessthan10years 189 22.3Morethan10years 120 14.2NotStated 0 0.0Total 846 100.0IhaveattendedaGMCmanagementdevelopmentprogrammeinthelast18months Count %Yes 114 13.5No 125 14.8NotStated 0 0.0Total 239 28.3Ihavebeenpromoted,temporarilypromotedortransferredtoadifferentroleinthelast12months Count %Yes 228 27.0No 618 73.0NotStated 0 0.0Total 846 100.0Iamcurrentlyworkinginaformalpeoplemanagementrole Count %Yes 239 28.3No 607 71.7NotStated 0 0.0Total 846 100.0Gender Count %Male 294 34.8Female 511 60.4NotStated 41 4.8Total 846 100.0Thisshowsthenumberofresponsestothesurvey,foreachclassification.Thepercentagesshowtheproportionofresponsesfromeachoftheclassificationgroups.EthnicOrigin Count %White 656 77.5MixedRace 21 2.5Asian/AsianBritish 29 3.4Black/African/Caribbean/BlackBritish 18 2.1Otherethnicgroup 8 0.9Prefernottosay 72 8.5NotStated 42 5.0Total 846 100.0White Count %WhiteEnglish/Welsh/Scottish/NorthernIrish/British 566 66.9WhiteIrish 15 1.8WhiteGypsyorIrishTraveller 1 0.1WhiteAnyOtherWhitebackground 36 4.3NotStated 38 4.5Total 656 77.5MixedRace Count %Mixed/MultipleethnicgroupWhiteandBlackCaribbean 4 0.5Mixed/MultipleethnicgroupWhiteandBlackAfrican 3 0.4Mixed/MultipleethnicgroupWhiteandAsian 10 1.2Mixed/MultipleethnicgroupAnyOtherMixed/multipleethnicbackground 3 0.4NotStated 1 0.1Total 21 2.5Asian/AsianBritish Count %Asian/AsianBritishIndian 12 1.4Asian/AsianBritishPakistani 6 0.7Asian/AsianBritishBangladeshi 3 0.4Asian/AsianBritishChinese 1 0.1Asian/AsianBritishAnyotherAsianbackground 5 0.6NotStated 2 0.2Total 29 3.4Thisshowsthenumberofresponsestothesurvey,foreachclassification.Thepercentagesshowtheproportionofresponsesfromeachoftheclassificationgroups.Black/African/Caribbean/BlackBritish Count %Black/African/Caribbean/BlackBritishAfrican 7 0.8Black/African/Caribbean/BlackBritishCaribbean 10 1.2Black/African/Caribbean/BlackBritishAnyotherBlack/African/Caribbeanbackground 0 0.0NotStated 1 0.1Total 18 2.1Otherethnicgroup Count %OtherethnicgroupArab 0 0.0OtherethnicgroupAnyotherethnicgroup 7 0.8NotStated 1 0.1Total 8 0.9SexualOrientation Count %Heterosexual 660 78.0Bisexual 7 0.8Lesbian/GayWoman 8 0.9GayMan 35 4.1Other 3 0.4Prefernottosay 87 10.3NotStated 46 5.4Total 846 100.0ReligionandBelief Count %Noreligion 375 44.3Christian 270 31.9Buddhist 6 0.7Hindu 6 0.7Jewish 4 0.5Muslim 14 1.7Sikh 2 0.2Other 17 2.0Prefernottosay 107 12.6NotStated 45 5.3Total 846 100.0Thisshowsthenumberofresponsestothesurvey,foreachclassification.Thepercentagesshowtheproportionofresponsesfromeachoftheclassificationgroups.Doyouconsideryourselftohaveadisability,longtermillnessorhealthcondition? Count %Yes 95 11.2No 745 88.1NotStated 6 0.7Total 846 100.0Doyouhavecaringresponsibilities? Count %Yes 109 12.9No 730 86.3NotStated 7 0.8Total 846 100.0Age Count %1624 44 5.22534 350 41.43544 245 29.04554 125 14.85564 30 3.565+ 1 0.1NotStated 51 6.0Total 846 100.0Thisshowsthenumberofresponsestothesurvey,foreachclassification.Thepercentagesshowtheproportionofresponsesfromeachoftheclassificationgroups.SummaryofResultsAgreeStronglyAgree Neither DisagreeDisagreeStronglyMean Resp.Q1 IunderstandtheGMCsroleandpurpose 71 28 4.70 844Q2IamclearhowmysectionsworkcontributestothesuccessoftheGMC72 26 1 4.69 844Q3 IamproudtosaythatIworkfortheGMC 49 41 9 4.37 843Q4 IwouldrecommendworkingfortheGMC 40 48 9 3 4.24 844Q5 IspeakpositivelyabouttheservicesthattheGMCprovides 45 46 8 4.36 842Q6 IfeelvaluedasamemberofstaffattheGMC 23 43 18 12 3 3.70 844Q7 IamcommittedtogoingtheextramilefortheGMC 47 41 9 2 4.33 843AgreeStronglyAgree Neither DisagreeDisagreeStronglyMean Resp.Q8 Ihaveaclearunderstandingofourvalues 46 49 3 2 4.39 843Q9 Iknowhowthesevaluesapplytomywork 41 50 7 2 4.30 843Q10 Mymanagerdemonstratesandsupportsthesevalues 33 46 13 6 1 4.03 842Q11 SeniorManagersdemonstrateandsupportthesevalues 21 46 21 10 3 3.72 842AgreeStronglyAgree Neither DisagreeDisagreeStronglyMean Resp.Q12 IssuesaffectingtheGMC 19 63 12 6 3.93 843Q13 Issuesaffectingmysection 23 59 11 7 3.97 843MyunderstandingoftheGMCOurValuesSharingInformationIreceivetheinformationthatIneedabout:AgreeStronglyAgree Neither DisagreeDisagreeStronglyMean Resp.Q14 Organisationpoliciesandprocedures 18 65 11 6 3.93 841Q15 WhatishappeninginotherpartsoftheGMC 7 40 26 24 4 3.23 842Q16 Ihaveregularteammeetings 49 40 4 5 4.29 844Q17Teammeetingsprovidemewithinformationtohelpmedomyjobeffectively32 48 13 52 4.03 843Q18 Mymanagerkeepsmeuptodateonmyareaofwork. 38 45 10 6 1 4.12 842Q19 Mymanagerinvolvesmeinlocaldecisionsthataffectmywork 32 39 14 12 2 3.88 843Q20Iamencouragedtoputforwardideasforimprovingthewaythatthingsaredone41 43 9 6 4.17 844Q21 Ifeelthatmyviewsandideasarelistenedto 30 41 15 11 2 3.85 844Q22 Myideasandsuggestionsarevaluedbymymanager 34 41 16 7 2 3.98 842Q23 Themostusefulsourcesofinformationare:(pleaseselectupto3options)InsideInfo(Intranet) 68.7%(581)InTouch(Ebulletin) 12.5%(106)Teammeetings 67.4%(570)Linemanager 59.9%(507)Staffforum 1.9%(16)GMCPeople 7.4%(63)Staffseminars 11.6%(98)Wordofmouth 51.7%(437)SharingInformation(continued)IreceivetheinformationthatIneedabout:AgreeStronglyAgree Neither DisagreeDisagreeStronglyMean Resp.Q24 Changestoproceduresandpolicies 9 53 25 12 3.57 840Q25 Changestotheoverallorganisation 7 48 32 12 3.49 840Q26 Changesatalocallevel,withinmyDirectorate 10 50 24 13 3 3.52 838Q27WhentherearechangestotheoverallGMCorganisation,theyarecommunicatedclearly10 60 19 10 3.67 841Q28Newprojectsandinitiativesarewellthoughtoutbeforetheyareimplemented8 39 32 18 4 3.28 839AgreeStronglyAgree Neither DisagreeDisagreeStronglyMean Resp.Q29 IamclearabouttheGMCsstrategy 17 59 16 8 3.85 841Q30 TheGMCestablishesclearprioritiesacrosstheorganisation 14 55 22 8 3.74 841Q31 IamclearabouthowmyprioritiesarealignedtotheGMCsstrategy 17 54 19 10 3.76 841Q32 IamclearabouttheoperationalprioritieswithinmyDirectorate 22 52 17 9 3.86 842Q33 Iamclearabouttheoperationalprioritieswithinmyteam 32 53 8 6 4.09 842Q34 Thepeopleinmyteamarecommittedtodeliveringhighqualitywork 60 34 5 4.52 842Q35 Internalprocessesandprocedureshelpmetodomywork 18 48 19 12 3 3.66 840Q36 Theorganisationhastheresourcestodoagoodjob 29 52 11 7 4.02 841Q37 Goodexternalcustomerservice 42 46 7 4 4.26 843ManagingChangeThefollowingtypesofchangearemanagedwellintheGMC:TheWayThatWeWorkAttheGMC,thereisanattitudewhichencourages:AgreeStronglyAgree Neither DisagreeDisagreeStronglyMean Resp.Q38 Goodinternalcustomerservice 29 51 12 8 3.99 843AgreeStronglyAgree Neither DisagreeDisagreeStronglyMean Resp.Q39 Icanrelyontheotherpeopleinmyteam 56 37 52 4.46 843Q40 IfeelIamrespectedbythepeopleIdirectlyworkwith 47 42 7 3 4.31 842Q41 MyteamworkswellwithotherteamsintheGMC 41 44 9 5 4.21 842Q42ThereareenoughopportunitiestonetworkandshareideaswithpeoplefromotherpartsoftheGMC11 34 23 27 5 3.18 843AgreeStronglyAgree Neither DisagreeDisagreeStronglyMean Resp.Q43 Everyoneistreatedfairlyintheorganisation 14 42 14 23 7 3.33 842Q44TheGMCprovidesagoodworkingenvironmentforpeoplefromallbackgrounds32 52 11 4 1 4.10 842Q45 TheGMCvaluespeoplewithdifferenttalentsandideas 24 45 18 10 2 3.78 839Q46 Ithinkourstaffpoliciesandproceduresarefair 22 51 14 10 3 3.79 840Q47 BullyingandharassmentarenotanissuewhereIwork 50 34 9 6 4.24 840Q48 DiscriminationisnotanissuewhereIwork 50 35 10 4 4.29 841TheWayThatWeWork(continued)AttheGMC,thereisanattitudewhichencourages:WorkingTogetherFairnessandTransparencyAgreeStronglyAgree Neither DisagreeDisagreeStronglyMean Resp.Q49 Wellled 28 46 15 9 3.89 843Q50 Wellmanaged 30 45 13 10 3 3.91 844Q51 Wellsupervised 28 46 16 8 2 3.90 840Q52IamconfidentinthewaythatSeniorManagementareleadingtheGMC14 56 23 6 3.76 844Q53ThereareeffectiveprocessesforstafftomaketheirviewsknowntoSeniorManagement9 37 28 22 4 3.25 844Q54Theseniormanagementteamunderstandtheissuesthatareimportanttostaff7 37 35 17 4 3.26 842Q55 HOSinteractandcommunicatewellwithstaff 17 49 21 10 2 3.67 842Q56 AssistantDirectorsinteractandcommunicatewellwithstaff 15 52 19 12 2 3.66 841Q57 Directorsinteractandcommunicatewellwithstaff 9 41 28 18 3 3.35 841Q58 Mymanagertreatsmewithrespectandfairness 52 38 6 3 1 4.36 842Q59 MymanagerprovidesmewiththesupportthatIneedtodomyjobwell 42 39 10 7 2 4.13 843Q60 Mymanagerallocatesworkfairlyacrosstheteam 36 37 16 8 2 3.98 843Q61 Mymanagerrecognisesandpraisesmygoodperformance 42 38 10 7 3 4.10 843Q62 Mymanagerinvolvesmeindecisionsthataffectthewaywework 37 39 12 10 2 3.98 842Q63 Mymanagersupportsmetofindmyownsolutionstoproblems 41 42 11 5 4.16 841Q64IamconfidentthatIcanraiseanissuewithoutitbeingheldagainstme41 33 11 10 4 3.98 840Q65IknowwhotocontactifIwanttohighlightordiscloseinformationaboutwrongdoing,outsidemynormallinemanagementchain29 38 12 16 5 3.68 840LeadershipandManagementIam:AgreeStronglyAgree Neither DisagreeDisagreeStronglyMean Resp.Q66 IhavetheinformationthatIneedtodomyjob 31 60 5 3 4.18 845Q67 Iamclearaboutmyobjectivesandwhatisexpectedofme 39 49 7 4 4.23 845Q68 IamclearhowmyworkcontributestothesuccessoftheGMC 44 48 62 4.35 845Q69 Ifeelresponsibleformyownperformance 57 40 2 4.52 844Q70 Ifindmyjobinterestingandfulfilling 36 43 12 6 3 4.03 845Q71 Myjobmakesgooduseofmytalents,abilitiesandskills 28 41 13 12 5 3.75 845Q72 Ifeelthatthefutureofmyjobissecure 25 48 17 7 2 3.87 845Q73 Mytasksandtargetsaremanageableforme 25 53 12 7 2 3.94 844Q74 Idonotneedtoworkadditionalhourstogetmyjobdone 15 29 14 29 13 3.03 843Q75 IintendtobeworkingfortheGMCin12monthstime 39 38 15 53 4.05 845AgreeStronglyAgree Neither DisagreeDisagreeStronglyMean Resp.Q76 TheGMCisagoodplacetowork 40 52 52 4.29 842Q77 Myworkplaceissafeandwellmaintained 53 44 4.50 843Q78 TheGMCcaresaboutmywellbeing 33 45 15 52 4.01 843Q79TheGMCiscommittedtohelpingstaffbalancetheirworkandhomelife29 44 16 9 2 3.88 843Q80 TheGMCprovidesgoodopportunitiestoworkflexibly 36 45 11 6 2 4.05 842Q81IunderstandthelevelofperformanceIneedtobesuccessfulinmyrole36 53 6 4 4.19 841Q82MymanagerensuresIhavetheflexibilityIneedtobalancemyresponsibilitiesatworkandathome39 39 15 4 2 4.09 843MyJobBeingatWorkAgreeStronglyAgree Neither DisagreeDisagreeStronglyMean Resp.Q83 Ivaluetheopportunitytoworkathome 61 23 13 2 4.40 841Yes No Resp.Q84 Iwouldlikemoreopportunitiesforscheduledhomeworking 70% 30% 584AgreeStronglyAgree Neither DisagreeDisagreeStronglyMean Resp.Q85 Flexibleworkingrequestsarehandledfairlybymymanager 38 35 22 3 1 4.06 838Q86 Myeffortsareadequatelyrewarded 22 41 19 14 4 3.62 842Q87IampaidfairlyforthejobthatIdocomparedwiththeamountIcouldearnelsewhereforasimilarrole18 40 16 16 9 3.42 842Q88 IamsatisfiedwiththeoverallbenefitspackageprovidedbytheGMC 25 53 13 6 2 3.93 841AgreeStronglyAgree Neither DisagreeDisagreeStronglyMean Resp.Q89MyjobisasIexpectedittobe,basedontheinformationthatIwasprovidedduringtherecruitmentprocess21 59 6 12 2 3.85 154Q90IwasprovidedwiththeinitialonthejobtrainingthatIneedtodomyjob41 44 8 6 4.16 154Q91 TheinductiontrainingprovidedmewiththeinformationIneeded 36 47 8 6 4.11 154Q92MyinductionhelpedmeunderstandtherolesandresponsibilitiesoftheGMC41 51 53 1 4.27 154Q93IwasprovidedwiththeinitialonthejobtrainingthatIneedtodomyjob24 43 15 14 4 3.67 228Q94 TheinductiontrainingprovidedmewiththeinformationIneeded 22 39 20 15 4 3.61 225Q95 Iamprovidedwiththeongoingtrainingneededtodomyjob 20 55 13 9 2 3.81 844BeingatWork(continued)Learning&DevelopmentThinkingaboutyournewrole:*Q89toQ92askedonlyifemployeehasbeenworkingatGMCforlessthan12months*Q93andQ94askedonlyifemployeehasbeenpromoted,temporarilypromotedortransferredtoadifferentroleinthelast12monthsAgreeStronglyAgree Neither DisagreeDisagreeStronglyMean Resp.Q96Iamprovidedwiththetraininganddevelopmentsolutionsneededtofurtherdevelopmyskills18 45 19 14 4 3.59 844Q97Ihavetheopportunitytoundertakechallengingtasksthatstretchanddevelopme28 47 12 10 3 3.86 845Q98 TheGMCprovidesopportunitiestoworkindifferentareas 12 35 25 22 5 3.27 844Q99 IbelieveIcandevelopmycareerasIwouldlike,withintheGMC 13 33 27 21 7 3.23 843Q100Ifeelresponsibleformyowncareerdevelopment 30 56 9 4 4.10 844Q101Ihaveadequateopportunitiestodiscussmycareerdevelopment 16 44 20 14 5 3.52 844Q102Ihavetheopportunitytodiscussmydevelopmentwithmymanageronaregularbasis21 46 17 13 4 3.66 845Q103Regularorasneeded(notjustatmyannualappraisal) 28 51 10 8 3 3.93 844Q104Constructive,clearandeasytounderstand 27 51 13 6 3 3.93 841Q105Ifeelequippedtomanagemypeopleeffectively 36 51 7 5 4.19 239Q106IfeelconfidentthatIhavetherightskillsinmyareaforthefuture 36 52 8 4 4.19 238Yes No Resp.Q107Ihaveanannualappraisalwithmymanager 98% 2% 841AgreeStronglyAgree Neither DisagreeDisagreeStronglyMean Resp.Q108IfindthatthisappraisaldiscussionprovidesmewithconstructivefeedbackthatIcanusetoreflectandimprovemyperformance22 52 16 8 3 3.82 824Yes No Resp.Q109IhaveagreedaPDPwithmylinemanager 62% 38% 844Learning&Development(continued)Thefeedbackprovidedbymymanageronmyperformanceis*Q105Q106askedonlyifpeoplemanager=yes(positiveanswertoQ52)*Q108onlyaskedifreplypositivetoIhaveanannualappraisalwithmymanagerAgreeStronglyAgree Neither DisagreeDisagreeStronglyMean Resp.Q110IfindmyPDPhelpfulinsettingoutmyprioritiesfordevelopment 15 53 21 9 2 3.69 522AgreeStronglyAgree Neither DisagreeDisagreeStronglyMean Resp.Q111Overall,IamsatisfiedwithworkingfortheGMC 27 58 9 4 2 4.05 845Learning&Development(continued)Overall*Q110onlyaskedifreplypositivetoIhaveagreedaPDPwithmylinemanagerwww.surveysolutions.co.uk page 2EmployeeEngagementSurveyPerformanceIndicators54%Engagedemployees42%Passiveemployees4%DisengagedemployeesEngagedemployeesgivepositiveresponsestoengagementquestions,whiledisengagedemployeesanswermainlynegatively.1)MyunderstandingoftheGMC4.342)OurValues4.113)Overall4.05Mostpositive10)LeadershipandManagement3.8211)Learning&Development3.7412)ManagingChange3.51LeastpositiveOverallengagementscore:78/100Q3:IamproudtosaythatIworkfortheGMC90%Q4:IwouldrecommendworkingfortheGMC88%Q5:IspeakpositivelyabouttheservicesthattheGMCprovides92%Q7:IamcommittedtogoingtheextramilefortheGMC88%Q75:IintendtobeworkingfortheGMCin12monthstime77%Q111:Overall,IamsatisfiedwithworkingfortheGMC86%EEIcalculatedfrompositiveresponsestotheseengagementquestions:ResultsshowthepercentagepositiveforeachquestionEmployeeengagementindex(EEI)scoreHowmanyofyouremployeesareengaged?HighestandLowestPerformingSectionsoftheSurveyResultsshowtheaveragesectionscoresbasedonmeanratingsEducationandStandards 78FitnesstoPractise 80MedicalPractitionersTribunalService 76OCCE 75RegistrationandRevalidation 79ResourcesandQualityAssurance 77StrategyandCommunication 69NotStated 66Approvals EEIscorenotavailableforthisgroupDirectorsOffice EEIscorenotavailableforthisgroupPlanning,ResearchandDevelopment 80Policy EEIscorenotavailableforthisgroupStandardsandEthics EEIscorenotavailableforthisgroupVisitsandMonitoring 84NotStated 50CaseExaminers 82CaseReview 86DirectorsOffice EEIscorenotavailableforthisgroupEmployerLiaisonService 84LegalTeam 87NationalInvestigationTeamandPatientandDoctorLiaisonService76PerformanceandHealthandAssociateAppraisalandTrainingTeam68PolicyandPlanningandBusinessTransformation 78QualityandInformation 70RegionalInvestigationTeam 78NotStated 68EmployeeengagementacrossyourorganisationDirectorateEducationandStandardsFitnesstoPractiseAdjudication 74OfficeoftheChairMPTSandPanelDevelopment EEIscorenotavailableforthisgroupNotStated 79ChairandChiefExecutiveSupportandChiefOperatingOfficer'sOfficeEEIscorenotavailableforthisgroupCorporateBusinessPlanning EEIscorenotavailableforthisgroupCorporateReviewTeam EEIscorenotavailableforthisgroupGovernance EEIscorenotavailableforthisgroupNotStated EEIscorenotavailableforthisgroupApplications:UK EEIscorenotavailableforthisgroupBusinessImprovement EEIscorenotavailableforthisgroupBusinessPlanning EEIscorenotavailableforthisgroupClinicalAssessmentCentre EEIscorenotavailableforthisgroupDirectorsOfficeRegistrationandRevalidation EEIscorenotavailableforthisgroupEnquiries:ContactCentre 82Enquiries:Updates EEIscorenotavailableforthisgroupInternationalApplications 81PerformanceandImprovementBusinessCommunicationsEEIscorenotavailableforthisgroupPerformanceandImprovementManagement EEIscorenotavailableforthisgroupPerformanceandImprovementPerformance,PlanningandChangeEEIscorenotavailableforthisgroupPLAB1 EEIscorenotavailableforthisgroupPolicyandRegulatoryDevelopment EEIscorenotavailableforthisgroupRegistrationAppealsTeam EEIscorenotavailableforthisgroupRegistrationInvestigationandInformation 71RegistrationServices 75RevalidationManchester 79SpecialistApplications 81EmployeeengagementacrossyourorganisationMedicalPractitionersTribunalServiceOCCERegistrationandRevalidationNotStated 72DirectorsOfficeandQualityAssurance EEIscorenotavailableforthisgroupFacilities 72FinanceandProcurement 73HumanResourcesandAssociateServices 89InformationAccessandInformationSystems 73NotStated 65CorporateCommunications 70DevolvedOffices EEIscorenotavailableforthisgroupDiversity/IntelligenceandInsight/RegulationPolicy/Directorsoffice66EuropeanandInternational/PublicAffairs/RLS 84MediaRelations EEIscorenotavailableforthisgroupNotStated 411 EEIscorenotavailableforthisgroupAD 852 813 804 755 796 77Apprentice EEIscorenotavailableforthisgroupNotStated 71EmployeeengagementacrossyourorganisationResourcesandQualityAssuranceStrategyandCommunicationLevelManchester 79London 74Cardiff EEIscorenotavailableforthisgroupEdinburgh EEIscorenotavailableforthisgroupBelfast EEIscorenotavailableforthisgroupHomeworking/otherlocation 83NotStated 61Lessthan1year 81Morethan1year,lessthan3years 78Morethan3years,lessthan5years 77Morethan5years,lessthan10years 74Morethan10years 78NotStated EEIscorenotavailableforthisgroupYes 82No 80NotStated EEIscorenotavailableforthisgroupYes 81No 76NotStated EEIscorenotavailableforthisgroupYes 81No 76NotStated EEIscorenotavailableforthisgroupEmployeeengagementacrossyourorganisationLocationLengthofServiceIhaveattendedaGMCmanagementdevelopmentprogrammeinthelast18monthsIhavebeenpromoted,temporarilypromotedortransferredtoadifferentroleinthelast12monthsIamcurrentlyworkinginaformalpeoplemanagementroleMale 77Female 79NotStated 61White 81MixedRace 82Asian/AsianBritish 79Black/African/Caribbean/BlackBritish 57Otherethnicgroup EEIscorenotavailableforthisgroupPrefernottosay 63NotStated 61WhiteEnglish/Welsh/Scottish/NorthernIrish/British81WhiteIrish 83WhiteGypsyorIrishTraveller EEIscorenotavailableforthisgroupWhiteAnyOtherWhitebackground 73NotStated 83Mixed/MultipleethnicgroupWhiteandBlackCaribbeanEEIscorenotavailableforthisgroupMixed/MultipleethnicgroupWhiteandBlackAfrican EEIscorenotavailableforthisgroupMixed/MultipleethnicgroupWhiteandAsian 79Mixed/MultipleethnicgroupAnyOtherMixed/multipleethnicbackgroundEEIscorenotavailableforthisgroupNotStated 100EmployeeengagementacrossyourorganisationGenderEthnicOriginWhiteMixedRaceAsian/AsianBritishIndian 79Asian/AsianBritishPakistani EEIscorenotavailableforthisgroupAsian/AsianBritishBangladeshi EEIscorenotavailableforthisgroupAsian/AsianBritishChinese EEIscorenotavailableforthisgroupAsian/AsianBritishAnyotherAsianbackground EEIscorenotavailableforthisgroupNotStated 83Black/African/Caribbean/BlackBritishAfrican EEIscorenotavailableforthisgroupBlack/African/Caribbean/BlackBritishCaribbean 55Black/African/Caribbean/BlackBritishAnyotherBlack/African/CaribbeanbackgroundEEIscorenotavailableforthisgroupNotStated 67OtherethnicgroupArab EEIscorenotavailableforthisgroupOtherethnicgroupAnyotherethnicgroup EEIscorenotavailableforthisgroupNotStated 90Heterosexual 80Bisexual EEIscorenotavailableforthisgroupLesbian/GayWoman EEIscorenotavailableforthisgroupGayMan 76Other EEIscorenotavailableforthisgroupPrefernottosay 67NotStated 62EmployeeengagementacrossyourorganisationAsian/AsianBritishBlack/African/Caribbean/BlackBritishOtherethnicgroupSexualOrientationNoreligion 79Christian 81Buddhist EEIscorenotavailableforthisgroupHindu EEIscorenotavailableforthisgroupJewish EEIscorenotavailableforthisgroupMuslim 80Sikh EEIscorenotavailableforthisgroupOther 84Prefernottosay 71NotStated 64Yes 71No 79NotStated 58Yes 76No 78NotStated 591624 822534 793544 784554 785564 8365+ EEIscorenotavailableforthisgroupNotStated 64EmployeeengagementacrossyourorganisationReligionandBeliefDoyouconsideryourselftohaveadisability,longtermillnessorhealthcondition?Doyouhavecaringresponsibilities?AgeMostandLeastPositiveResults10MostPositiveResultsAgreeStronglyAgree Neither DisagreeDisagreeStronglyMean Resp.1 Q1:IunderstandtheGMCsroleandpurpose 71 28 4.70 8442Q2:IamclearhowmysectionsworkcontributestothesuccessoftheGMC72 26 1 4.69 8443Q34:Thepeopleinmyteamarecommittedtodeliveringhighqualitywork60 34 5 4.52 8424 Q69:Ifeelresponsibleformyownperformance 57 40 2 4.52 8445 Q77:Myworkplaceissafeandwellmaintained 53 44 4.50 8436 Q39:Icanrelyontheotherpeopleinmyteam 56 37 52 4.46 8437 Q83:Ivaluetheopportunitytoworkathome 61 23 13 2 4.40 8418 Q8:Ihaveaclearunderstandingofourvalues 46 49 3 2 4.39 8439 Q3:IamproudtosaythatIworkfortheGMC 49 41 9 4.37 84310 Q5:IspeakpositivelyabouttheservicesthattheGMCprovides 45 46 8 4.36 84210LeastPositiveResultsAgreeStronglyAgree Neither DisagreeDisagreeStronglyMean Resp.98 Q57:Directorsinteractandcommunicatewellwithstaff 9 41 28 18 3 3.35 84199 Q43:Everyoneistreatedfairlyintheorganisation 14 42 14 23 7 3.33 842100Q28:Newprojectsandinitiativesarewellthoughtoutbeforetheyareimplemented8 39 32 18 4 3.28 839101 Q98:TheGMCprovidesopportunitiestoworkindifferentareas 12 35 25 22 5 3.27 844102Q54:Theseniormanagementteamunderstandtheissuesthatareimportanttostaff7 37 35 17 4 3.26 842103Q53:ThereareeffectiveprocessesforstafftomaketheirviewsknowntoSeniorManagement9 37 28 22 4 3.25 844104Q99:IbelieveIcandevelopmycareerasIwouldlike,withintheGMC13 33 27 21 7 3.23 843105Q15:IreceivetheinformationthatIneedabout:WhatishappeninginotherpartsoftheGMC7 40 26 24 4 3.23 842106Q42:ThereareenoughopportunitiestonetworkandshareideaswithpeoplefromotherpartsoftheGMC11 34 23 27 5 3.18 843107 Q74:Idonotneedtoworkadditionalhourstogetmyjobdone 15 29 14 29 13 3.03 843Onlyincludesquestionswithan'AgreeStrongly'to'DisagreeStrongly'scaleScale:5=AgreeStrongly|4=Agree|3=Neither|2=Disagree|1=DisagreeStronglySummaryofResponsesDirectorate Count %EducationandStandards 64 7.6FitnesstoPractise 319 37.7MedicalPractitionersTribunalService 45 5.3OCCE 20 2.4RegistrationandRevalidation 188 22.2ResourcesandQualityAssurance 121 14.3StrategyandCommunication 79 9.3NotStated 10 1.2Total 846 100.0EducationandStandards Count %Approvals 5 0.6DirectorsOffice 5 0.6Planning,ResearchandDevelopment 16 1.9Policy 8 0.9StandardsandEthics 9 1.1VisitsandMonitoring 17 2.0NotStated 4 0.5Total 64 7.6FitnesstoPractise Count %CaseExaminers 14 1.7CaseReview 10 1.2DirectorsOffice 3 0.4EmployerLiaisonService 24 2.8LegalTeam 89 10.5NationalInvestigationTeamandPatientandDoctorLiaisonService 30 3.5PerformanceandHealthandAssociateAppraisalandTrainingTeam 12 1.4PolicyandPlanningandBusinessTransformation 15 1.8QualityandInformation 18 2.1RegionalInvestigationTeam 90 10.6NotStated 14 1.7Total 319 37.7Thisshowsthenumberofresponsestothesurvey,foreachclassification.Thepercentagesshowtheproportionofresponsesfromeachoftheclassificationgroups.MedicalPractitionersTribunalService Count %Adjudication 33 3.9OfficeoftheChairMPTSandPanelDevelopment 9 1.1NotStated 3 0.4Total 45 5.3OCCE Count %ChairandChiefExecutiveSupportandChiefOperatingOfficer'sOffice 6 0.7CorporateBusinessPlanning 3 0.4CorporateReviewTeam 6 0.7Governance 5 0.6NotStated 0 0.0Total 20 2.4Thisshowsthenumberofresponsestothesurvey,foreachclassification.Thepercentagesshowtheproportionofresponsesfromeachoftheclassificationgroups.RegistrationandRevalidation Count %Applications:UK 2 0.2BusinessImprovement 8 0.9BusinessPlanning 4 0.5ClinicalAssessmentCentre 5 0.6DirectorsOfficeRegistrationandRevalidation 2 0.2Enquiries:ContactCentre 49 5.8Enquiries:Updates 8 0.9InternationalApplications 19 2.2PerformanceandImprovementBusinessCommunications 3 0.4PerformanceandImprovementManagement 1 0.1PerformanceandImprovementPerformance,PlanningandChange 9 1.1PLAB1 0 0.0PolicyandRegulatoryDevelopment 8 0.9RegistrationAppealsTeam 3 0.4RegistrationInvestigationandInformation 15 1.8RegistrationServices 10 1.2RevalidationManchester 19 2.2SpecialistApplications 12 1.4NotStated 11 1.3Total 188 22.2ResourcesandQualityAssurance Count %DirectorsOfficeandQualityAssurance 4 0.5Facilities 24 2.8FinanceandProcurement 18 2.1HumanResourcesandAssociateServices 30 3.5InformationAccessandInformationSystems 38 4.5NotStated 7 0.8Total 121 14.3Thisshowsthenumberofresponsestothesurvey,foreachclassification.Thepercentagesshowtheproportionofresponsesfromeachoftheclassificationgroups.StrategyandCommunication Count %CorporateCommunications 20 2.4DevolvedOffices 9 1.1Diversity/IntelligenceandInsight/RegulationPolicy/Directorsoffice 21 2.5EuropeanandInternational/PublicAffairs/RLS 16 1.9MediaRelations 7 0.8NotStated 6 0.7Total 79 9.3Level Count %1 6 0.7AD 14 1.72 74 8.73 198 23.44 304 35.95 118 13.96 85 10.0Apprentice 4 0.5NotStated 43 5.1Total 846 100.0Location Count %Manchester 562 66.4London 218 25.8Cardiff 4 0.5Edinburgh 1 0.1Belfast 3 0.4Homeworking/otherlocation 23 2.7NotStated 35 4.1Total 846 100.0Thisshowsthenumberofresponsestothesurvey,foreachclassification.Thepercentagesshowtheproportionofresponsesfromeachoftheclassificationgroups.LengthofService Count %Lessthan1year 154 18.2Morethan1year,lessthan3years 234 27.7Morethan3years,lessthan5years 149 17.6Morethan5years,lessthan10years 189 22.3Morethan10years 120 14.2NotStated 0 0.0Total 846 100.0IhaveattendedaGMCmanagementdevelopmentprogrammeinthelast18months Count %Yes 114 13.5No 125 14.8NotStated 0 0.0Total 239 28.3Ihavebeenpromoted,temporarilypromotedortransferredtoadifferentroleinthelast12months Count %Yes 228 27.0No 618 73.0NotStated 0 0.0Total 846 100.0Iamcurrentlyworkinginaformalpeoplemanagementrole Count %Yes 239 28.3No 607 71.7NotStated 0 0.0Total 846 100.0Gender Count %Male 294 34.8Female 511 60.4NotStated 41 4.8Total 846 100.0Thisshowsthenumberofresponsestothesurvey,foreachclassification.Thepercentagesshowtheproportionofresponsesfromeachoftheclassificationgroups.EthnicOrigin Count %White 656 77.5MixedRace 21 2.5Asian/AsianBritish 29 3.4Black/African/Caribbean/BlackBritish 18 2.1Otherethnicgroup 8 0.9Prefernottosay 72 8.5NotStated 42 5.0Total 846 100.0White Count %WhiteEnglish/Welsh/Scottish/NorthernIrish/British 566 66.9WhiteIrish 15 1.8WhiteGypsyorIrishTraveller 1 0.1WhiteAnyOtherWhitebackground 36 4.3NotStated 38 4.5Total 656 77.5MixedRace Count %Mixed/MultipleethnicgroupWhiteandBlackCaribbean 4 0.5Mixed/MultipleethnicgroupWhiteandBlackAfrican 3 0.4Mixed/MultipleethnicgroupWhiteandAsian 10 1.2Mixed/MultipleethnicgroupAnyOtherMixed/multipleethnicbackground 3 0.4NotStated 1 0.1Total 21 2.5Asian/AsianBritish Count %Asian/AsianBritishIndian 12 1.4Asian/AsianBritishPakistani 6 0.7Asian/AsianBritishBangladeshi 3 0.4Asian/AsianBritishChinese 1 0.1Asian/AsianBritishAnyotherAsianbackground 5 0.6NotStated 2 0.2Total 29 3.4Thisshowsthenumberofresponsestothesurvey,foreachclassification.Thepercentagesshowtheproportionofresponsesfromeachoftheclassificationgroups.Black/African/Caribbean/BlackBritish Count %Black/African/Caribbean/BlackBritishAfrican 7 0.8Black/African/Caribbean/BlackBritishCaribbean 10 1.2Black/African/Caribbean/BlackBritishAnyotherBlack/African/Caribbeanbackground 0 0.0NotStated 1 0.1Total 18 2.1Otherethnicgroup Count %OtherethnicgroupArab 0 0.0OtherethnicgroupAnyotherethnicgroup 7 0.8NotStated 1 0.1Total 8 0.9SexualOrientation Count %Heterosexual 660 78.0Bisexual 7 0.8Lesbian/GayWoman 8 0.9GayMan 35 4.1Other 3 0.4Prefernottosay 87 10.3NotStated 46 5.4Total 846 100.0ReligionandBelief Count %Noreligion 375 44.3Christian 270 31.9Buddhist 6 0.7Hindu 6 0.7Jewish 4 0.5Muslim 14 1.7Sikh 2 0.2Other 17 2.0Prefernottosay 107 12.6NotStated 45 5.3Total 846 100.0Thisshowsthenumberofresponsestothesurvey,foreachclassification.Thepercentagesshowtheproportionofresponsesfromeachoftheclassificationgroups.Doyouconsideryourselftohaveadisability,longtermillnessorhealthcondition? Count %Yes 95 11.2No 745 88.1NotStated 6 0.7Total 846 100.0Doyouhavecaringresponsibilities? Count %Yes 109 12.9No 730 86.3NotStated 7 0.8Total 846 100.0Age Count %1624 44 5.22534 350 41.43544 245 29.04554 125 14.85564 30 3.565+ 1 0.1NotStated 51 6.0Total 846 100.0Thisshowsthenumberofresponsestothesurvey,foreachclassification.Thepercentagesshowtheproportionofresponsesfromeachoftheclassificationgroups.SummaryofResultsAgreeStronglyAgree Neither DisagreeDisagreeStronglyMean Resp.Q1 IunderstandtheGMCsroleandpurpose 71 28 4.70 844Q2IamclearhowmysectionsworkcontributestothesuccessoftheGMC72 26 1 4.69 844Q3 IamproudtosaythatIworkfortheGMC 49 41 9 4.37 843Q4 IwouldrecommendworkingfortheGMC 40 48 9 3 4.24 844Q5 IspeakpositivelyabouttheservicesthattheGMCprovides 45 46 8 4.36 842Q6 IfeelvaluedasamemberofstaffattheGMC 23 43 18 12 3 3.70 844Q7 IamcommittedtogoingtheextramilefortheGMC 47 41 9 2 4.33 843AgreeStronglyAgree Neither DisagreeDisagreeStronglyMean Resp.Q8 Ihaveaclearunderstandingofourvalues 46 49 3 2 4.39 843Q9 Iknowhowthesevaluesapplytomywork 41 50 7 2 4.30 843Q10 Mymanagerdemonstratesandsupportsthesevalues 33 46 13 6 1 4.03 842Q11 SeniorManagersdemonstrateandsupportthesevalues 21 46 21 10 3 3.72 842AgreeStronglyAgree Neither DisagreeDisagreeStronglyMean Resp.Q12 IssuesaffectingtheGMC 19 63 12 6 3.93 843Q13 Issuesaffectingmysection 23 59 11 7 3.97 843MyunderstandingoftheGMCOurValuesSharingInformationIreceivetheinformationthatIneedabout:AgreeStronglyAgree Neither DisagreeDisagreeStronglyMean Resp.Q14 Organisationpoliciesandprocedures 18 65 11 6 3.93 841Q15 WhatishappeninginotherpartsoftheGMC 7 40 26 24 4 3.23 842Q16 Ihaveregularteammeetings 49 40 4 5 4.29 844Q17Teammeetingsprovidemewithinformationtohelpmedomyjobeffectively32 48 13 52 4.03 843Q18 Mymanagerkeepsmeuptodateonmyareaofwork. 38 45 10 6 1 4.12 842Q19 Mymanagerinvolvesmeinlocaldecisionsthataffectmywork 32 39 14 12 2 3.88 843Q20Iamencouragedtoputforwardideasforimprovingthewaythatthingsaredone41 43 9 6 4.17 844Q21 Ifeelthatmyviewsandideasarelistenedto 30 41 15 11 2 3.85 844Q22 Myideasandsuggestionsarevaluedbymymanager 34 41 16 7 2 3.98 842Q23 Themostusefulsourcesofinformationare:(pleaseselectupto3options)InsideInfo(Intranet) 68.7%(581)InTouch(Ebulletin) 12.5%(106)Teammeetings 67.4%(570)Linemanager 59.9%(507)Staffforum 1.9%(16)GMCPeople 7.4%(63)Staffseminars 11.6%(98)Wordofmouth 51.7%(437)SharingInformation(continued)IreceivetheinformationthatIneedabout:AgreeStronglyAgree Neither DisagreeDisagreeStronglyMean Resp.Q24 Changestoproceduresandpolicies 9 53 25 12 3.57 840Q25 Changestotheoverallorganisation 7 48 32 12 3.49 840Q26 Changesatalocallevel,withinmyDirectorate 10 50 24 13 3 3.52 838Q27WhentherearechangestotheoverallGMCorganisation,theyarecommunicatedclearly10 60 19 10 3.67 841Q28Newprojectsandinitiativesarewellthoughtoutbeforetheyareimplemented8 39 32 18 4 3.28 839AgreeStronglyAgree Neither DisagreeDisagreeStronglyMean Resp.Q29 IamclearabouttheGMCsstrategy 17 59 16 8 3.85 841Q30 TheGMCestablishesclearprioritiesacrosstheorganisation 14 55 22 8 3.74 841Q31 IamclearabouthowmyprioritiesarealignedtotheGMCsstrategy 17 54 19 10 3.76 841Q32 IamclearabouttheoperationalprioritieswithinmyDirectorate 22 52 17 9 3.86 842Q33 Iamclearabouttheoperationalprioritieswithinmyteam 32 53 8 6 4.09 842Q34 Thepeopleinmyteamarecommittedtodeliveringhighqualitywork 60 34 5 4.52 842Q35 Internalprocessesandprocedureshelpmetodomywork 18 48 19 12 3 3.66 840Q36 Theorganisationhastheresourcestodoagoodjob 29 52 11 7 4.02 841Q37 Goodexternalcustomerservice 42 46 7 4 4.26 843ManagingChangeThefollowingtypesofchangearemanagedwellintheGMC:TheWayThatWeWorkAttheGMC,thereisanattitudewhichencourages:AgreeStronglyAgree Neither DisagreeDisagreeStronglyMean Resp.Q38 Goodinternalcustomerservice 29 51 12 8 3.99 843AgreeStronglyAgree Neither DisagreeDisagreeStronglyMean Resp.Q39 Icanrelyontheotherpeopleinmyteam 56 37 52 4.46 843Q40 IfeelIamrespectedbythepeopleIdirectlyworkwith 47 42 7 3 4.31 842Q41 MyteamworkswellwithotherteamsintheGMC 41 44 9 5 4.21 842Q42ThereareenoughopportunitiestonetworkandshareideaswithpeoplefromotherpartsoftheGMC11 34 23 27 5 3.18 843AgreeStronglyAgree Neither DisagreeDisagreeStronglyMean Resp.Q43 Everyoneistreatedfairlyintheorganisation 14 42 14 23 7 3.33 842Q44TheGMCprovidesagoodworkingenvironmentforpeoplefromallbackgrounds32 52 11 4 1 4.10 842Q45 TheGMCvaluespeoplewithdifferenttalentsandideas 24 45 18 10 2 3.78 839Q46 Ithinkourstaffpoliciesandproceduresarefair 22 51 14 10 3 3.79 840Q47 BullyingandharassmentarenotanissuewhereIwork 50 34 9 6 4.24 840Q48 DiscriminationisnotanissuewhereIwork 50 35 10 4 4.29 841TheWayThatWeWork(continued)AttheGMC,thereisanattitudewhichencourages:WorkingTogetherFairnessandTransparencyAgreeStronglyAgree Neither DisagreeDisagreeStronglyMean Resp.Q49 Wellled 28 46 15 9 3.89 843Q50 Wellmanaged 30 45 13 10 3 3.91 844Q51 Wellsupervised 28 46 16 8 2 3.90 840Q52IamconfidentinthewaythatSeniorManagementareleadingtheGMC14 56 23 6 3.76 844Q53ThereareeffectiveprocessesforstafftomaketheirviewsknowntoSeniorManagement9 37 28 22 4 3.25 844Q54Theseniormanagementteamunderstandtheissuesthatareimportanttostaff7 37 35 17 4 3.26 842Q55 HOSinteractandcommunicatewellwithstaff 17 49 21 10 2 3.67 842Q56 AssistantDirectorsinteractandcommunicatewellwithstaff 15 52 19 12 2 3.66 841Q57 Directorsinteractandcommunicatewellwithstaff 9 41 28 18 3 3.35 841Q58 Mymanagertreatsmewithrespectandfairness 52 38 6 3 1 4.36 842Q59 MymanagerprovidesmewiththesupportthatIneedtodomyjobwell 42 39 10 7 2 4.13 843Q60 Mymanagerallocatesworkfairlyacrosstheteam 36 37 16 8 2 3.98 843Q61 Mymanagerrecognisesandpraisesmygoodperformance 42 38 10 7 3 4.10 843Q62 Mymanagerinvolvesmeindecisionsthataffectthewaywework 37 39 12 10 2 3.98 842Q63 Mymanagersupportsmetofindmyownsolutionstoproblems 41 42 11 5 4.16 841Q64IamconfidentthatIcanraiseanissuewithoutitbeingheldagainstme41 33 11 10 4 3.98 840Q65IknowwhotocontactifIwanttohighlightordiscloseinformationaboutwrongdoing,outsidemynormallinemanagementchain29 38 12 16 5 3.68 840LeadershipandManagementIam:AgreeStronglyAgree Neither DisagreeDisagreeStronglyMean Resp.Q66 IhavetheinformationthatIneedtodomyjob 31 60 5 3 4.18 845Q67 Iamclearaboutmyobjectivesandwhatisexpectedofme 39 49 7 4 4.23 845Q68 IamclearhowmyworkcontributestothesuccessoftheGMC 44 48 62 4.35 845Q69 Ifeelresponsibleformyownperformance 57 40 2 4.52 844Q70 Ifindmyjobinterestingandfulfilling 36 43 12 6 3 4.03 845Q71 Myjobmakesgooduseofmytalents,abilitiesandskills 28 41 13 12 5 3.75 845Q72 Ifeelthatthefutureofmyjobissecure 25 48 17 7 2 3.87 845Q73 Mytasksandtargetsaremanageableforme 25 53 12 7 2 3.94 844Q74 Idonotneedtoworkadditionalhourstogetmyjobdone 15 29 14 29 13 3.03 843Q75 IintendtobeworkingfortheGMCin12monthstime 39 38 15 53 4.05 845AgreeStronglyAgree Neither DisagreeDisagreeStronglyMean Resp.Q76 TheGMCisagoodplacetowork 40 52 52 4.29 842Q77 Myworkplaceissafeandwellmaintained 53 44 4.50 843Q78 TheGMCcaresaboutmywellbeing 33 45 15 52 4.01 843Q79TheGMCiscommittedtohelpingstaffbalancetheirworkandhomelife29 44 16 9 2 3.88 843Q80 TheGMCprovidesgoodopportunitiestoworkflexibly 36 45 11 6 2 4.05 842Q81IunderstandthelevelofperformanceIneedtobesuccessfulinmyrole36 53 6 4 4.19 841Q82MymanagerensuresIhavetheflexibilityIneedtobalancemyresponsibilitiesatworkandathome39 39 15 4 2 4.09 843MyJobBeingatWorkAgreeStronglyAgree Neither DisagreeDisagreeStronglyMean Resp.Q83 Ivaluetheopportunitytoworkathome 61 23 13 2 4.40 841Yes No Resp.Q84 Iwouldlikemoreopportunitiesforscheduledhomeworking 70% 30% 584AgreeStronglyAgree Neither DisagreeDisagreeStronglyMean Resp.Q85 Flexibleworkingrequestsarehandledfairlybymymanager 38 35 22 3 1 4.06 838Q86 Myeffortsareadequatelyrewarded 22 41 19 14 4 3.62 842Q87IampaidfairlyforthejobthatIdocomparedwiththeamountIcouldearnelsewhereforasimilarrole18 40 16 16 9 3.42 842Q88 IamsatisfiedwiththeoverallbenefitspackageprovidedbytheGMC 25 53 13 6 2 3.93 841AgreeStronglyAgree Neither DisagreeDisagreeStronglyMean Resp.Q89MyjobisasIexpectedittobe,basedontheinformationthatIwasprovidedduringtherecruitmentprocess21 59 6 12 2 3.85 154Q90IwasprovidedwiththeinitialonthejobtrainingthatIneedtodomyjob41 44 8 6 4.16 154Q91 TheinductiontrainingprovidedmewiththeinformationIneeded 36 47 8 6 4.11 154Q92MyinductionhelpedmeunderstandtherolesandresponsibilitiesoftheGMC41 51 53 1 4.27 154Q93IwasprovidedwiththeinitialonthejobtrainingthatIneedtodomyjob24 43 15 14 4 3.67 228Q94 TheinductiontrainingprovidedmewiththeinformationIneeded 22 39 20 15 4 3.61 225Q95 Iamprovidedwiththeongoingtrainingneededtodomyjob 20 55 13 9 2 3.81 844BeingatWork(continued)Learning&DevelopmentThinkingaboutyournewrole:*Q89toQ92askedonlyifemployeehasbeenworkingatGMCforlessthan12months*Q93andQ94askedonlyifemployeehasbeenpromoted,temporarilypromotedortransferredtoadifferentroleinthelast12monthsAgreeStronglyAgree Neither DisagreeDisagreeStronglyMean Resp.Q96Iamprovidedwiththetraininganddevelopmentsolutionsneededtofurtherdevelopmyskills18 45 19 14 4 3.59 844Q97Ihavetheopportunitytoundertakechallengingtasksthatstretchanddevelopme28 47 12 10 3 3.86 845Q98 TheGMCprovidesopportunitiestoworkindifferentareas 12 35 25 22 5 3.27 844Q99 IbelieveIcandevelopmycareerasIwouldlike,withintheGMC 13 33 27 21 7 3.23 843Q100Ifeelresponsibleformyowncareerdevelopment 30 56 9 4 4.10 844Q101Ihaveadequateopportunitiestodiscussmycareerdevelopment 16 44 20 14 5 3.52 844Q102Ihavetheopportunitytodiscussmydevelopmentwithmymanageronaregularbasis21 46 17 13 4 3.66 845Q103Regularorasneeded(notjustatmyannualappraisal) 28 51 10 8 3 3.93 844Q104Constructive,clearandeasytounderstand 27 51 13 6 3 3.93 841Q105Ifeelequippedtomanagemypeopleeffectively 36 51 7 5 4.19 239Q106IfeelconfidentthatIhavetherightskillsinmyareaforthefuture 36 52 8 4 4.19 238Yes No Resp.Q107Ihaveanannualappraisalwithmymanager 98% 2% 841AgreeStronglyAgree Neither DisagreeDisagreeStronglyMean Resp.Q108IfindthatthisappraisaldiscussionprovidesmewithconstructivefeedbackthatIcanusetoreflectandimprovemyperformance22 52 16 8 3 3.82 824Yes No Resp.Q109IhaveagreedaPDPwithmylinemanager 62% 38% 844Learning&Development(continued)Thefeedbackprovidedbymymanageronmyperformanceis*Q105Q106askedonlyifpeoplemanager=yes(positiveanswertoQ52)*Q108onlyaskedifreplypositivetoIhaveanannualappraisalwithmymanagerAgreeStronglyAgree Neither DisagreeDisagreeStronglyMean Resp.Q110IfindmyPDPhelpfulinsettingoutmyprioritiesfordevelopment 15 53 21 9 2 3.69 522AgreeStronglyAgree Neither DisagreeDisagreeStronglyMean Resp.Q111Overall,IamsatisfiedwithworkingfortheGMC 27 58 9 4 2 4.05 845Learning&Development(continued)Overall*Q110onlyaskedifreplypositivetoIhaveagreedaPDPwithmylinemanagerwww.surveysolutions.co.uk page 3EmployeeEngagementSurveyPerformanceIndicators54%Engagedemployees42%Passiveemployees4%DisengagedemployeesEngagedemployeesgivepositiveresponsestoengagementquestions,whiledisengagedemployeesanswermainlynegatively.1)MyunderstandingoftheGMC4.342)OurValues4.113)Overall4.05Mostpositive10)LeadershipandManagement3.8211)Learning&Development3.7412)ManagingChange3.51LeastpositiveOverallengagementscore:78/100Q3:IamproudtosaythatIworkfortheGMC90%Q4:IwouldrecommendworkingfortheGMC88%Q5:IspeakpositivelyabouttheservicesthattheGMCprovides92%Q7:IamcommittedtogoingtheextramilefortheGMC88%Q75:IintendtobeworkingfortheGMCin12monthstime77%Q111:Overall,IamsatisfiedwithworkingfortheGMC86%EEIcalculatedfrompositiveresponsestotheseengagementquestions:ResultsshowthepercentagepositiveforeachquestionEmployeeengagementindex(EEI)scoreHowmanyofyouremployeesareengaged?HighestandLowestPerformingSectionsoftheSurveyResultsshowtheaveragesectionscoresbasedonmeanratingsEducationandStandards 78FitnesstoPractise 80MedicalPractitionersTribunalService 76OCCE 75RegistrationandRevalidation 79ResourcesandQualityAssurance 77StrategyandCommunication 69NotStated 66Approvals EEIscorenotavailableforthisgroupDirectorsOffice EEIscorenotavailableforthisgroupPlanning,ResearchandDevelopment 80Policy EEIscorenotavailableforthisgroupStandardsandEthics EEIscorenotavailableforthisgroupVisitsandMonitoring 84NotStated 50CaseExaminers 82CaseReview 86DirectorsOffice EEIscorenotavailableforthisgroupEmployerLiaisonService 84LegalTeam 87NationalInvestigationTeamandPatientandDoctorLiaisonService76PerformanceandHealthandAssociateAppraisalandTrainingTeam68PolicyandPlanningandBusinessTransformation 78QualityandInformation 70RegionalInvestigationTeam 78NotStated 68EmployeeengagementacrossyourorganisationDirectorateEducationandStandardsFitnesstoPractiseAdjudication 74OfficeoftheChairMPTSandPanelDevelopment EEIscorenotavailableforthisgroupNotStated 79ChairandChiefExecutiveSupportandChiefOperatingOfficer'sOfficeEEIscorenotavailableforthisgroupCorporateBusinessPlanning EEIscorenotavailableforthisgroupCorporateReviewTeam EEIscorenotavailableforthisgroupGovernance EEIscorenotavailableforthisgroupNotStated EEIscorenotavailableforthisgroupApplications:UK EEIscorenotavailableforthisgroupBusinessImprovement EEIscorenotavailableforthisgroupBusinessPlanning EEIscorenotavailableforthisgroupClinicalAssessmentCentre EEIscorenotavailableforthisgroupDirectorsOfficeRegistrationandRevalidation EEIscorenotavailableforthisgroupEnquiries:ContactCentre 82Enquiries:Updates EEIscorenotavailableforthisgroupInternationalApplications 81PerformanceandImprovementBusinessCommunicationsEEIscorenotavailableforthisgroupPerformanceandImprovementManagement EEIscorenotavailableforthisgroupPerformanceandImprovementPerformance,PlanningandChangeEEIscorenotavailableforthisgroupPLAB1 EEIscorenotavailableforthisgroupPolicyandRegulatoryDevelopment EEIscorenotavailableforthisgroupRegistrationAppealsTeam EEIscorenotavailableforthisgroupRegistrationInvestigationandInformation 71RegistrationServices 75RevalidationManchester 79SpecialistApplications 81EmployeeengagementacrossyourorganisationMedicalPractitionersTribunalServiceOCCERegistrationandRevalidationNotStated 72DirectorsOfficeandQualityAssurance EEIscorenotavailableforthisgroupFacilities 72FinanceandProcurement 73HumanResourcesandAssociateServices 89InformationAccessandInformationSystems 73NotStated 65CorporateCommunications 70DevolvedOffices EEIscorenotavailableforthisgroupDiversity/IntelligenceandInsight/RegulationPolicy/Directorsoffice66EuropeanandInternational/PublicAffairs/RLS 84MediaRelations EEIscorenotavailableforthisgroupNotStated 411 EEIscorenotavailableforthisgroupAD 852 813 804 755 796 77Apprentice EEIscorenotavailableforthisgroupNotStated 71EmployeeengagementacrossyourorganisationResourcesandQualityAssuranceStrategyandCommunicationLevelManchester 79London 74Cardiff EEIscorenotavailableforthisgroupEdinburgh EEIscorenotavailableforthisgroupBelfast EEIscorenotavailableforthisgroupHomeworking/otherlocation 83NotStated 61Lessthan1year 81Morethan1year,lessthan3years 78Morethan3years,lessthan5years 77Morethan5years,lessthan10years 74Morethan10years 78NotStated EEIscorenotavailableforthisgroupYes 82No 80NotStated EEIscorenotavailableforthisgroupYes 81No 76NotStated EEIscorenotavailableforthisgroupYes 81No 76NotStated EEIscorenotavailableforthisgroupEmployeeengagementacrossyourorganisationLocationLengthofServiceIhaveattendedaGMCmanagementdevelopmentprogrammeinthelast18monthsIhavebeenpromoted,temporarilypromotedortransferredtoadifferentroleinthelast12monthsIamcurrentlyworkinginaformalpeoplemanagementroleMale 77Female 79NotStated 61White 81MixedRace 82Asian/AsianBritish 79Black/African/Caribbean/BlackBritish 57Otherethnicgroup EEIscorenotavailableforthisgroupPrefernottosay 63NotStated 61WhiteEnglish/Welsh/Scottish/NorthernIrish/British81WhiteIrish 83WhiteGypsyorIrishTraveller EEIscorenotavailableforthisgroupWhiteAnyOtherWhitebackground 73NotStated 83Mixed/MultipleethnicgroupWhiteandBlackCaribbeanEEIscorenotavailableforthisgroupMixed/MultipleethnicgroupWhiteandBlackAfrican EEIscorenotavailableforthisgroupMixed/MultipleethnicgroupWhiteandAsian 79Mixed/MultipleethnicgroupAnyOtherMixed/multipleethnicbackgroundEEIscorenotavailableforthisgroupNotStated 100EmployeeengagementacrossyourorganisationGenderEthnicOriginWhiteMixedRaceAsian/AsianBritishIndian 79Asian/AsianBritishPakistani EEIscorenotavailableforthisgroupAsian/AsianBritishBangladeshi EEIscorenotavailableforthisgroupAsian/AsianBritishChinese EEIscorenotavailableforthisgroupAsian/AsianBritishAnyotherAsianbackground EEIscorenotavailableforthisgroupNotStated 83Black/African/Caribbean/BlackBritishAfrican EEIscorenotavailableforthisgroupBlack/African/Caribbean/BlackBritishCaribbean 55Black/African/Caribbean/BlackBritishAnyotherBlack/African/CaribbeanbackgroundEEIscorenotavailableforthisgroupNotStated 67OtherethnicgroupArab EEIscorenotavailableforthisgroupOtherethnicgroupAnyotherethnicgroup EEIscorenotavailableforthisgroupNotStated 90Heterosexual 80Bisexual EEIscorenotavailableforthisgroupLesbian/GayWoman EEIscorenotavailableforthisgroupGayMan 76Other EEIscorenotavailableforthisgroupPrefernottosay 67NotStated 62EmployeeengagementacrossyourorganisationAsian/AsianBritishBlack/African/Caribbean/BlackBritishOtherethnicgroupSexualOrientationNoreligion 79Christian 81Buddhist EEIscorenotavailableforthisgroupHindu EEIscorenotavailableforthisgroupJewish EEIscorenotavailableforthisgroupMuslim 80Sikh EEIscorenotavailableforthisgroupOther 84Prefernottosay 71NotStated 64Yes 71No 79NotStated 58Yes 76No 78NotStated 591624 822534 793544 784554 785564 8365+ EEIscorenotavailableforthisgroupNotStated 64EmployeeengagementacrossyourorganisationReligionandBeliefDoyouconsideryourselftohaveadisability,longtermillnessorhealthcondition?Doyouhavecaringresponsibilities?AgeMostandLeastPositiveResults10MostPositiveResultsAgreeStronglyAgree Neither DisagreeDisagreeStronglyMean Resp.1 Q1:IunderstandtheGMCsroleandpurpose 71 28 4.70 8442Q2:IamclearhowmysectionsworkcontributestothesuccessoftheGMC72 26 1 4.69 8443Q34:Thepeopleinmyteamarecommittedtodeliveringhighqualitywork60 34 5 4.52 8424 Q69:Ifeelresponsibleformyownperformance 57 40 2 4.52 8445 Q77:Myworkplaceissafeandwellmaintained 53 44 4.50 8436 Q39:Icanrelyontheotherpeopleinmyteam 56 37 52 4.46 8437 Q83:Ivaluetheopportunitytoworkathome 61 23 13 2 4.40 8418 Q8:Ihaveaclearunderstandingofourvalues 46 49 3 2 4.39 8439 Q3:IamproudtosaythatIworkfortheGMC 49 41 9 4.37 84310 Q5:IspeakpositivelyabouttheservicesthattheGMCprovides 45 46 8 4.36 84210LeastPositiveResultsAgreeStronglyAgree Neither DisagreeDisagreeStronglyMean Resp.98 Q57:Directorsinteractandcommunicatewellwithstaff 9 41 28 18 3 3.35 84199 Q43:Everyoneistreatedfairlyintheorganisation 14 42 14 23 7 3.33 842100Q28:Newprojectsandinitiativesarewellthoughtoutbeforetheyareimplemented8 39 32 18 4 3.28 839101 Q98:TheGMCprovidesopportunitiestoworkindifferentareas 12 35 25 22 5 3.27 844102Q54:Theseniormanagementteamunderstandtheissuesthatareimportanttostaff7 37 35 17 4 3.26 842103Q53:ThereareeffectiveprocessesforstafftomaketheirviewsknowntoSeniorManagement9 37 28 22 4 3.25 844104Q99:IbelieveIcandevelopmycareerasIwouldlike,withintheGMC13 33 27 21 7 3.23 843105Q15:IreceivetheinformationthatIneedabout:WhatishappeninginotherpartsoftheGMC7 40 26 24 4 3.23 842106Q42:ThereareenoughopportunitiestonetworkandshareideaswithpeoplefromotherpartsoftheGMC11 34 23 27 5 3.18 843107 Q74:Idonotneedtoworkadditionalhourstogetmyjobdone 15 29 14 29 13 3.03 843Onlyincludesquestionswithan'AgreeStrongly'to'DisagreeStrongly'scaleScale:5=AgreeStrongly|4=Agree|3=Neither|2=Disagree|1=DisagreeStronglySummaryofResponsesDirectorate Count %EducationandStandards 64 7.6FitnesstoPractise 319 37.7MedicalPractitionersTribunalService 45 5.3OCCE 20 2.4RegistrationandRevalidation 188 22.2ResourcesandQualityAssurance 121 14.3StrategyandCommunication 79 9.3NotStated 10 1.2Total 846 100.0EducationandStandards Count %Approvals 5 0.6DirectorsOffice 5 0.6Planning,ResearchandDevelopment 16 1.9Policy 8 0.9StandardsandEthics 9 1.1VisitsandMonitoring 17 2.0NotStated 4 0.5Total 64 7.6FitnesstoPractise Count %CaseExaminers 14 1.7CaseReview 10 1.2DirectorsOffice 3 0.4EmployerLiaisonService 24 2.8LegalTeam 89 10.5NationalInvestigationTeamandPatientandDoctorLiaisonService 30 3.5PerformanceandHealthandAssociateAppraisalandTrainingTeam 12 1.4PolicyandPlanningandBusinessTransformation 15 1.8QualityandInformation 18 2.1RegionalInvestigationTeam 90 10.6NotStated 14 1.7Total 319 37.7Thisshowsthenumberofresponsestothesurvey,foreachclassification.Thepercentagesshowtheproportionofresponsesfromeachoftheclassificationgroups.MedicalPractitionersTribunalService Count %Adjudication 33 3.9OfficeoftheChairMPTSandPanelDevelopment 9 1.1NotStated 3 0.4Total 45 5.3OCCE Count %ChairandChiefExecutiveSupportandChiefOperatingOfficer'sOffice 6 0.7CorporateBusinessPlanning 3 0.4CorporateReviewTeam 6 0.7Governance 5 0.6NotStated 0 0.0Total 20 2.4Thisshowsthenumberofresponsestothesurvey,foreachclassification.Thepercentagesshowtheproportionofresponsesfromeachoftheclassificationgroups.RegistrationandRevalidation Count %Applications:UK 2 0.2BusinessImprovement 8 0.9BusinessPlanning 4 0.5ClinicalAssessmentCentre 5 0.6DirectorsOfficeRegistrationandRevalidation 2 0.2Enquiries:ContactCentre 49 5.8Enquiries:Updates 8 0.9InternationalApplications 19 2.2PerformanceandImprovementBusinessCommunications 3 0.4PerformanceandImprovementManagement 1 0.1PerformanceandImprovementPerformance,PlanningandChange 9 1.1PLAB1 0 0.0PolicyandRegulatoryDevelopment 8 0.9RegistrationAppealsTeam 3 0.4RegistrationInvestigationandInformation 15 1.8RegistrationServices 10 1.2RevalidationManchester 19 2.2SpecialistApplications 12 1.4NotStated 11 1.3Total 188 22.2ResourcesandQualityAssurance Count %DirectorsOfficeandQualityAssurance 4 0.5Facilities 24 2.8FinanceandProcurement 18 2.1HumanResourcesandAssociateServices 30 3.5InformationAccessandInformationSystems 38 4.5NotStated 7 0.8Total 121 14.3Thisshowsthenumberofresponsestothesurvey,foreachclassification.Thepercentagesshowtheproportionofresponsesfromeachoftheclassificationgroups.StrategyandCommunication Count %CorporateCommunications 20 2.4DevolvedOffices 9 1.1Diversity/IntelligenceandInsight/RegulationPolicy/Directorsoffice 21 2.5EuropeanandInternational/PublicAffairs/RLS 16 1.9MediaRelations 7 0.8NotStated 6 0.7Total 79 9.3Level Count %1 6 0.7AD 14 1.72 74 8.73 198 23.44 304 35.95 118 13.96 85 10.0Apprentice 4 0.5NotStated 43 5.1Total 846 100.0Location Count %Manchester 562 66.4London 218 25.8Cardiff 4 0.5Edinburgh 1 0.1Belfast 3 0.4Homeworking/otherlocation 23 2.7NotStated 35 4.1Total 846 100.0Thisshowsthenumberofresponsestothesurvey,foreachclassification.Thepercentagesshowtheproportionofresponsesfromeachoftheclassificationgroups.LengthofService Count %Lessthan1year 154 18.2Morethan1year,lessthan3years 234 27.7Morethan3years,lessthan5years 149 17.6Morethan5years,lessthan10years 189 22.3Morethan10years 120 14.2NotStated 0 0.0Total 846 100.0IhaveattendedaGMCmanagementdevelopmentprogrammeinthelast18months Count %Yes 114 13.5No 125 14.8NotStated 0 0.0Total 239 28.3Ihavebeenpromoted,temporarilypromotedortransferredtoadifferentroleinthelast12months Count %Yes 228 27.0No 618 73.0NotStated 0 0.0Total 846 100.0Iamcurrentlyworkinginaformalpeoplemanagementrole Count %Yes 239 28.3No 607 71.7NotStated 0 0.0Total 846 100.0Gender Count %Male 294 34.8Female 511 60.4NotStated 41 4.8Total 846 100.0Thisshowsthenumberofresponsestothesurvey,foreachclassification.Thepercentagesshowtheproportionofresponsesfromeachoftheclassificationgroups.EthnicOrigin Count %White 656 77.5MixedRace 21 2.5Asian/AsianBritish 29 3.4Black/African/Caribbean/BlackBritish 18 2.1Otherethnicgroup 8 0.9Prefernottosay 72 8.5NotStated 42 5.0Total 846 100.0White Count %WhiteEnglish/Welsh/Scottish/NorthernIrish/British 566 66.9WhiteIrish 15 1.8WhiteGypsyorIrishTraveller 1 0.1WhiteAnyOtherWhitebackground 36 4.3NotStated 38 4.5Total 656 77.5MixedRace Count %Mixed/MultipleethnicgroupWhiteandBlackCaribbean 4 0.5Mixed/MultipleethnicgroupWhiteandBlackAfrican 3 0.4Mixed/MultipleethnicgroupWhiteandAsian 10 1.2Mixed/MultipleethnicgroupAnyOtherMixed/multipleethnicbackground 3 0.4NotStated 1 0.1Total 21 2.5Asian/AsianBritish Count %Asian/AsianBritishIndian 12 1.4Asian/AsianBritishPakistani 6 0.7Asian/AsianBritishBangladeshi 3 0.4Asian/AsianBritishChinese 1 0.1Asian/AsianBritishAnyotherAsianbackground 5 0.6NotStated 2 0.2Total 29 3.4Thisshowsthenumberofresponsestothesurvey,foreachclassification.Thepercentagesshowtheproportionofresponsesfromeachoftheclassificationgroups.Black/African/Caribbean/BlackBritish Count %Black/African/Caribbean/BlackBritishAfrican 7 0.8Black/African/Caribbean/BlackBritishCaribbean 10 1.2Black/African/Caribbean/BlackBritishAnyotherBlack/African/Caribbeanbackground 0 0.0NotStated 1 0.1Total 18 2.1Otherethnicgroup Count %OtherethnicgroupArab 0 0.0OtherethnicgroupAnyotherethnicgroup 7 0.8NotStated 1 0.1Total 8 0.9SexualOrientation Count %Heterosexual 660 78.0Bisexual 7 0.8Lesbian/GayWoman 8 0.9GayMan 35 4.1Other 3 0.4Prefernottosay 87 10.3NotStated 46 5.4Total 846 100.0ReligionandBelief Count %Norel