Unlocking the benefits of 5G for the enterprise customer KPMG s … · 2020-04-17 · MWC 2019...
Transcript of Unlocking the benefits of 5G for the enterprise customer KPMG s … · 2020-04-17 · MWC 2019...
MWC 2019Unlocking the benefits of 5G for the enterprise customer
Alex HoltGlobal Head of Telecoms and Media, KPMG
Joined by:Asa TamsonsSVP and Head of Business Area Technologies and New Businesses EricssonVivek BadrinathCEO Vodafone Enterprise
Terry HalvorsenCIO/EVP IT Mobile, Samsung Electronics
Document Classification: KPMG Public
2
Why is value creation in enterprise so important?
© 2019 KPMG LLP, a UK limited liability partnership and a member firm of the KPMG network of independent member firms affiliat ed with KPMG International Cooperative (“KPMG International”), a Swiss entity. All rights reserved.
3
Document Classification: KPMG Public
© 2019 KPMG LLP, a UK limited liability partnership and a member firm of the KPMG network of independent member firms affiliated with KPMG International Cooperative (“KPMG International”), a Swiss entity. All rights reserved.
5G has a compelling story
10,000 x more traffic
10-100 x more devices
1 x millisecond latency
10 years M2M battery life
M2M ultra slow cost
10 Gbit/s peak data rates
100 Mbit/s whereverneeded
5GPerformance requirements
2020+
5 Key drivers of value
1 Capacity
2 Reliability
3 Latency
4Bandwidth
5Efficiency
4
Document Classification: KPMG Public
© 2019 KPMG LLP, a UK limited liability partnership and a member firm of the KPMG network of independent member firms affiliated with KPMG International Cooperative (“KPMG International”), a Swiss entity. All rights reserved.
Value to be unlocked with 5G by enterprise vertical
Aerospace & defence
Utilities
FinanceInsurance
Entertainment & Media
Technology
Healthcare
Pharma
Mining
Manufacturing
Retail
Logistics
Transport / Mobility
Val
ue
to b
e u
nlo
cked
(as
% o
f cu
rren
t re
ven
ue)
Campus use-cases City use-cases
Time horizon for commence of value unlocking (years)
$4.3tn in value to be unlocked through identified use-cases
0%
1%
2%
3%
4%
5%
6%
7%
8%
9%
10%
0 1 2 3 4 5 6 7
Axi
s Ti
tle
Axis Title
Public Sector Financial Services TMT Healthcare Industrials Consumer Goods & Retail
$20bn
$850bn
5
Document Classification: KPMG Public
© 2019 KPMG LLP, a UK limited liability partnership and a member firm of the KPMG network of independent member firms affiliated with KPMG International Cooperative (“KPMG International”), a Swiss entity. All rights reserved.
The DNA of an enterprise 5G use caseMachine enhanced decision making
Minimising human error and improving the quality
of decision making
Data rich
Unleash new business models through the vast
amounts of additional data from sensors
Visualisation
Providing operations personnel or customers with
deep knowledge and experience overlays
Agile automation
Providing automation with minimal trade off of
customisation, flexibility or quality
Intelligent efficiency
Ubiquitous access to data and computer power, reducing friction and wastage, while
enhancing quality
Trusted connectionsProviding critical
services / products with secure data and network uptime
6
Document Classification: KPMG Public
© 2019 KPMG LLP, a UK limited liability partnership and a member firm of the KPMG network of independent member firms affiliated with KPMG International Cooperative (“KPMG International”), a Swiss entity. All rights reserved. 6
Document Classification: KPMG Public
© 2019 KPMG LLP, a UK limited liability partnership and a member firm of the KPMG network of independent member firms affiliated with KPMG International Cooperative (“KPMG International”), a Swiss entity. All rights reserved.
Case study 1: Manufacturing
TodaySupply chain
Planning & scheduling
Inbound logistics
Raw material
inventory
Machining setup
Tooling management
Work under management
Quality& safety
Manufacturing process
Finished goods inventory Outbound
logistics
Distribution
— Linear process— Long lead times— Susceptible to breakdowns— High potential for waste
5G vision
AI Basedplanning
Edge computingConnected machines
High-bandwidth, low latency
Setup and adjustment
AR enabled workers
Finished goods and integrated logistics
No need to wait!
Distribution
— Highly agile process— Responsive to customer demand
and specifications— “Always-on” – no breakdowns— High efficiency & agility
7
Document Classification: KPMG Public
© 2019 KPMG LLP, a UK limited liability partnership and a member firm of the KPMG network of independent member firms affiliated with KPMG International Cooperative (“KPMG International”), a Swiss entity. All rights reserved. 7
Document Classification: KPMG Public
© 2019 KPMG LLP, a UK limited liability partnership and a member firm of the KPMG network of independent member firms affiliated with KPMG International Cooperative (“KPMG International”), a Swiss entity. All rights reserved.
Cus
tom
er tr
acki
ng
Immediate video consultation
Notification of work and family
Case study 2: HealthcareCurrent
Symptoms
Self-assessment
Delay leadingto potential damage
Arrange consultation
Tests
DiagnnosisTreatment
Surgery
Pharmaceuticals
Re-assessment
Management
— Linear— User initiated— Wait times leading to user
apathy/damage/spreading— Treatment orientated
5G vision
Sensors detecting vital KPIs
On-going detection
of changes
Streaming diagnosis
Real-time diagnosis
Notification of healthcare platform
No user involvement
Automatic initiation of treatment
Surgery
Pharma
Drone delivery
Tele-surgery if needed
Updated healthcare profile
— Responsive to customer demand and specifications
— Prevention orientated— High efficiency— Helping us live healthier and longer
No wait time
8
Document Classification: KPMG Public
© 2019 KPMG LLP, a UK limited liability partnership and a member firm of the KPMG network of independent member firms affiliated with KPMG International Cooperative (“KPMG International”), a Swiss entity. All rights reserved. 8
Document Classification: KPMG Public
© 2019 KPMG LLP, a UK limited liability partnership and a member firm of the KPMG network of independent member firms affiliated with KPMG International Cooperative (“KPMG International”), a Swiss entity. All rights reserved.
Case study 3: MobilityToday
Customer gets in car
1 hour traffic jam
Customer drives car
3 hours
Customer reachesdestination
— Contains vast amounts of unproductive, invaluable time
— Low opportunity for new business models
5G vision Customerhails AV robo-taxi
TAXI
Smart traffic hub updates optimal flow model
0-2 hours
New retail / entertainment
Orders dinner online in vehicle
Customer watches favorite series
Orders groceriesin vehicle
Checks news& social media
Productive time/ remote work
1.5 hours
In-car video-meetingwith new client
High board wideconnection to corp. VPN
Car interfaces with city traffic
system, saves 30 min of connection
Car picks up goods/dinner from drive-by station
Customer getsto destination
— Creates productive, interactive time
— New businesses are able to tailor products for this new market
9
Document Classification: KPMG Public
© 2019 KPMG LLP, a UK limited liability partnership and a member firm of the KPMG network of independent member firms affiliated with KPMG International Cooperative (“KPMG International”), a Swiss entity. All rights reserved.
How to be an Outpacer in 5G Enterprise
1 Don’t be a 4G thinker anymore
2 Understand 5G Enterprise DNA
3Recognise timing of roll-outs will vary, and so will the creation of value
4Enterprise divisions need to be insight led and agile in their product creation
5Collaborate…unlocking the value drivers (the DNA) will require you to co-create…
“Think” “Design” “Do”
10
Document Classification: KPMG Public
© 2019 KPMG LLP, a UK limited liability partnership and a member firm of the KPMG network of independent member firms affiliated with KPMG International Cooperative (“KPMG International”), a Swiss entity. All rights reserved.
Impact on industries
Machine-enhanceddecision making Data rich Visualisation
Agileautomation
Intelligentefficiency
Trustedconnections
Aerospace / Defence ✔✔✔ ✔✔✔ ✔✔
Utilities ✔✔ ✔✔✔
Professional Services ✔✔✔ ✔ ✔
Finance ✔✔✔ ✔✔✔
Insurance ✔✔✔ ✔✔ ✔✔✔ ✔
Entertainment & Media ✔✔✔ ✔✔✔
Technology ✔✔✔ ✔✔✔ ✔✔✔ ✔✔✔ ✔
Healthcare ✔✔✔ ✔✔ ✔✔ ✔✔✔
Pharma ✔✔ ✔
Mining ✔✔ ✔✔✔
Manufacturing ✔✔ ✔✔ ✔✔✔ ✔✔
Retail ✔✔ ✔✔✔ ✔✔
Logistics ✔✔✔ ✔✔✔ ✔✔✔
Transport / Mobility ✔✔✔ ✔✔✔
Public sector
Financial services
TMT
Healthcare
Industrials
Consumer goods/retail
11
Document Classification: KPMG Public
© 2019 KPMG LLP, a UK limited liability partnership and a member firm of the KPMG network of independent member firms affiliated with KPMG International Cooperative (“KPMG International”), a Swiss entity. All rights reserved. 11
Document Classification: KPMG Public
© 2019 KPMG LLP, a UK limited liability partnership and a member firm of the KPMG network of independent member firms affiliated with KPMG International Cooperative (“KPMG International”), a Swiss entity. All rights reserved.
Timeframes for value to be unlockedWe assessed the nature of the industries to understand when this value may begin to be unlocked
1 2 3 4 5 6 70
0-3 Years
Campus use cases— Privately accessible— Physically contained use cases— Use-cases already identified— Typically product-focused
— E.g. Manufacturing, natural resources
3-7 Years
City use cases— Publically accessible — Wider area coverage (high-density areas)— Use cases being explored— Product and service focused
— E.g. Mobility / logistics, health-treatment, Utilities, Media
7+ Years
Beyond— Publically accessible — Available in most areas— Use cases not yet
identified— Integrated part of
products and services
— Limited by our own imagination!
Document Classification: KPMG Public
kpmg.com/uk
The information contained herein is of a general nature and is not intended to address the circumstances of any particular individual or entity. Although we endeavor to provide accurate and timely information, there can be no guarantee that such information is accurate as of the date it is received or that it will continue to be accurate in the future. No one should act on such information without appropriate professional advice after a thorough examination of the particular situation.
© 2019 KPMG LLP, a UK limited liability partnership and a member firm of the KPMG network of independent member firms affiliated with KPMG International Cooperative (“KPMG International”), a Swiss entity. All rights reserved.
The KPMG name and logo are registered trademarks or trademarks of KPMG International. | CREATE: CRT113780