University of the Pacific 2014 Fall Professional Development Catalog

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YOUR TURN FOR A BETTER YOU IS NOW! Center for Professional and Continuing Education FINISH WHAT YOU STARTED, ADVANCE YOUR CAREER OR LEARN NEW SKILLS Online Flexible In class FALL 2014 CATALOG go.pacific.edu/myTurn

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Professional Development and Continuing Education courses - Online and Classroom!

Transcript of University of the Pacific 2014 Fall Professional Development Catalog

Page 1: University of the Pacific 2014 Fall Professional Development Catalog

YOUR TURNFOR A BETTER YOU IS NOW!

Center for Professional andContinuing Education

FINISH WHAT YOU STARTED, ADVANCE YOUR CAREER OR LEARN NEW SKILLS

Online FlexibleIn class

FALL 2014 CATALOG

go.paci f ic .edu/myTurn

Page 2: University of the Pacific 2014 Fall Professional Development Catalog

University of the Pacific | CPCE in partnership with Dalton Education, a leading provider of Certified Financial Planning Education, developed and designed this new certificate for students interested in becoming CFP© professionals. Courses are entirely online and self-paced. Upon program completion, you will have the skills to plan, assess, and evaluate a client’s financial future.

Become acertified financial Planner

in no time!

Online Executive Certificate in Financial Planning

text 209.222.6535 the keyword “cfP” for more info!

onlinego.pacific.edu/cfp

call209.946.2424

HELD MONDAY EVENINGS IN OCTOBER!

text 209.222.6535 the keyword “supervisor” for more info!

call209.946.2424

onlinego.pacific.edu/supervisor

Center for Professional andContinuing Education

frontline SuPerviSor certificate 4 short evening courses*Created with new supervisors and managers in mind, learn the skills and techniques required to become a top-notch supervisor. Designed for working professionals who don’t have a lot of time. You can complete the certificate in only 4 short evening courses.

*Classroom classes at our 1776 W. March Lane Location

OnlineSelf-paced or cohortConvenient

Page 3: University of the Pacific 2014 Fall Professional Development Catalog

Center for Professional & Continuing eduCation offiCe loCation: 1776 W. MarCh lane, suite 290, stoCkton, Ca 95207 209.946.2424 800.959.5376 www.pacific.edu/cpce

TABLE OF CONTENTS

Classes are Open to Everyone!!!Pacific Alumni

Receive 15% Off!

3 Advanced Legal Research & Writing Certificate3 Animal Shelter Management Certificate4 Business Coaching Certificate4 Business Research Certificate4 Customer Research Certificate4 Customer Service Certificate5 Data Analysis Certificate5 Designing Webinars Certificate5 eMarketing Essentials Certificate5 Entrepreneurship CertificateFC Frontline Supervisor Certificate6 Human Resource Management Certificate6 Inbound Marketing Certificate6 International Trade Certificate7 Leadership Development Certificate7 Legal Secretary Certificate7 Management Certificate7 Managing Social Media Platforms Certificate8 Mobile Marketing Certificate8 Nonprofit Management CertificateFC Online Executive Certificate in Financial Planning8 Online Teaching Certificate9 Presentation Media Certificate Certificate9 Self-Publishing and eBooks Certificate9 Social Media for Business Certificate 9 Software Essentials for the Law Office Certificate10 Sustainable Management Certificate 10 Supervisory and Leadership Certificate 10 Teaching Adults Certificate10 Video Marketing Certificate10 Workplace CommunicationFC = Inside front cover

PArAlEgAl CErtiFiCAtE PrOgrAm

11 The Paralegal Certificate Course©11 Advanced Paralegal Certificate Courses

Business courses on next page.

BUSiNESS & tECHNOlOgY trAiNiNg PrOFESSiONAl CErtiFiCAtE PrOgrAmS

YOUr tUrN FOr A BEttEr YOU iS NOw!

Scan the Qr Codewith your smart-phone to view our website.

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TABLE OF CONTENTS Continued

OtHEr iNFOrmAtiON

18 Extension Courses20 Corporate Training Solutions21 Business Training Space Available22 Evening Degree Completion23 Substance Abuse Counselor24 OLLI@Pacific25 Courses for Teachers26 Courses by Date28 Unit InformationBC Registration Information

12 Accounting and Finance for Non-Financial Managers12 The Business Plan12 Cyber Security for Managers12 Dementia Care12 Dementia for Family Care Givers13 Developing Hybrid Courses13 Effective Copywriting13 Evernote13 Executive Leadership in the 21st Century13 Fatal Leadership Errors13 Funding Your Business14 Google+14 Google Analytics14 Interview Skills14 Instagram for Business14 Instagram, Pinterest and Facebook: Marketing on Image Platforms14 Key Elements of Elder Care15 Lean Six Sigma15 LEED AP+BD&C Building Design and Construction15 LEED for Existing Buildings: Operations + Maintenance Exam Preparation15 LEED Green Associate Exam Preparation15 Mastering Computer Skills for the Workplace15 Mastering Microsoft Excel16 PayTrain Fundamentals16 Podcasting16 Powerful Presentations & Effective Speaking Techniques16 Practical Math for the Workplace

16 Project Management Training & PMP® (Project Management Professional) Exam Preparation Course 17 Spanish for Medical Professionals17 Spanish for Medical Professionals II17 Stress Management17 Workplace Ethics and Etiquette

BUSiNESS & tECHNOlOgY trAiNiNg BUSiNESS COUrSES

Classes with this symbol throughout the catalog indicate an ‘in class’ course.

All other classes are online.

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30 CEUs (Each course is 6 CEUs) $1,199Society’s relationship to pets continues to evolve. The majority of people consider their pets to be beloved family members and expect their local animal shelter to work diligently to save the lives of the dogs and cats that enter the facility. This program will provide the knowledge you need to assume a management or leadership role at an open-admission, no-kill animal shelter including program management, community engagement, and shelter operations preparing you for a rewarding career.

Courses included are: • Leadership Training

Strategic Planning for Impact; Analyzing Operations and Decision Making; Managing People & Processes to Achieve Results; Organizational Responsibilities, Structure, and Board of Directors

Sept. 1 – Oct. 12 UNSM 005 51 $250

New cohort starts

Sept. 2014!

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5 CEUs UPLG 025 $729(Price does not include textbooks)You’ll explore advanced and specialized approaches to using the legal resources available in a law library and elsewhere, including the differences between computer-assisted and hard copy research. Learn how to formulate WESTLAW search queries and effectively

• Shelter Operations Adoptions; Animal Care Fundamentals; Enrichment; Animal Behavior; Customer Service Oct. 13 – Nov. 23 UNSM 010 51 $250

• Community Program Development Community Relations; Volunteers; Foster Care; Spay/Neuter; Help Desk; EventsNov. 24 – Jan. 11 UNSM 015 51 $250

• Animal Health and Clinic Operations Understanding Shelter Medicine; Basic Animals Health Considerations and Care; Euthanasia Decisions; Clinic OperationsJan. 12 – Feb. 22 UNSM 020 51 $250

•MarketingandDevelopment Development Fundamentals; Fundraising Strategies; Marketing Fundamentals; Adoption Promotion; Social Media and Websites; Media Relations Feb. 23 – Apr. 5 UNSM 025 51 $250 Complete certificate $1,199

and efficiently use WESTLAW and other online methods as timesaving devices in legal research and writing. Prerequisite: Successful completion of Paralegal Certificate Course (UPLG 001 Paralegal 1 & UPLG 002 Paralegal 2), the equivalent, or law office experience.See page 11 for dates.

Advanced legal research & writing Certificate

Animal Shelter management Certificate Program: lifesaving Centered

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Customer Service Certificate3.2 CEUs (Each course is 1.6 CEUs) $245Outstanding customer service is essential for all organizations. With increased technology, human interaction with customers becomes all the more important. Whether it relates to retaining customers, serving your audience, or turning inquiries from potential customers into sales, good customer service is now one of the central factors in organizational success. Learn to improve your customer service skills, enhance your career skill set, improve productivity, and increase your organization’s success.

Courses included are:• Keys to Customer Service Sept. 2 – 26 UCLP 044 $145• Extraordinary Customer Service Oct. 6 – 31 UCLP 045 $145Complete certificate $245

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Business research Certificate4.8 CEUs (Each course is 1.6 CEUs) $495For business professionals, entrepreneurs, and anyone who needs specific information about a business! You will get the skills needed to effectively communicate research results to a specific audience for maximum impact and effective decision making. Topics such as market potential, competitive intelligence, standard industry practice, and productivity improvement will be covered.

Courses included are:• Introduction to Business Research Sept. 2 – 26 UCLP 100• Business Statistics Oct. 6 – 31 UCLP 101• Qualitative Business Research Nov. 3 – 28 UCLP 102Only available as a certificate

Business Coaching Certificate3.2 CEUs (Each course is 1.6 CEUs) $295 Mentoring and coaching are used more frequently in organizations to improve leadership competencies and provide employee support. They have benefits for the employer and employee. Learn skills in the development, implementation, and support of coaching and mentoring programs in your workplace. Take home the much-awaited tool kit to improve employee performance and create a truly rewarding working environment.

Courses included are:• Mentoring and Coaching in the Workplace Level 1 Sept. 2 – 26 UCLP 025• Mentoring and Coaching in the Workplace Level 2 Oct. 6 – 31 UCLP 026Only available as a certificate

Customer research Certificate3.2 CEUs UCLP 055 $395Your customers hold the key to your organization’s success and surveys are one of the best ways to find out what they need and how they want it. However, many surveys ask people the wrong questions. Discover who to survey, what questions to ask, and the key to getting a higher response rate. This hard-hitting practical course will yield a huge ROI for your organization. Whether you need to analyze profitability, satisfaction, service, or all three, this course will generate thousands of dollars in increased sales, greater efficiency, or more effectiveness. Includes a FREE personal critique of one of your surveys! Sept. 2 – Oct. 24

BUSiNESS & tECHNOlOgY trAiNiNg

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NON-CrEdit COUrSES

data Analysis Certificate4.8 CEUs (Each course is 1.6 CEUs) $495Data analysis is quickly becoming one of the most sought-after skills in the workplace. Companies have vast amounts of data but it is rare to have someone with the ability to analyze, forcast trends, and make predictions. Whether your business is home based or a large company, add a whole new skill set to your portfolio and make a big difference in the success of your organization by acquiring data analysis skills.Courses included are:• Introduction to Data Analysis Sept. 2 – 26 UCLP 021 $195• Intermediate Data Analysis Oct. 6 – 31 UCLP 022 $195• Advanced Data Analysis Nov. 3 – 28 UCLP 023 $195Complete certificate $495

designing webinars Certificate3.2 CEUs (Each course is 1.6 CEUs) $345 Webinars are a popular format for delivering information and they can be very successful for your organization if you have well developed webinar presentations, strong management, and good marketing. Learn the four key strategies of building better webinars and discover how to properly budget, price, and market the virtual meetings you create. Courses included are:• Designing Successful Webinars Oct. 6 – 31 UCLP 052 $195• Managing & Marketing Webinars Nov. 3 – 28 UCLP 024 $195Complete certificate $345

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emarketing Essentials Certificate4.8 CEUs (Each course is 1.6 CEUs) $495Get fundamental and advanced instruction in eMarketing, including improving email promotions, analyzing your web site traffic, doing search engine optimization, and employing online advertising successfully. With no eMarketing experience or expertise necessary, this certificate is relevant for any type of organization. If you are already at an advanced level, your instructors can provide the latest and most advanced information to answer your toughest questions. Courses included are:

• Improving Email Promotions Sept. 2 – 26 UCLP 105 $195 • Boosting Your Website Traffic Oct. 6 – 31 UCLP 106 $195 • Online Advertising Nov. 3 – 28 UCLP 107 $195 Complete certificate $495

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Entrepreneurship Certificate2.1 CEUs (Each course is .4 CEUs, except Business Law for Entrepreneurs, .5 CEUs) $599Entrepreneurship has become a fast-growing field of study as many individuals contemplate starting a new venture or establishing their own business, especially during these turbulent economic times. You will learn the fundamental business training needed to grow your business successfully through the use of selected readings, video, interactive exercises, and case studies. Each course is ideally suited for adult professionals. Courses included are: • Introduction to Entrepreneurship

UMDE 100 51 (10171) $129• Leadership / Management for

Entrepreneurs UMDE 101 51 (10172) $129• Strategic Marketing for Entrepreneurs UMDE 102 51 (10173) $129• Accounting and Finance for

Entrepreneurs UMDE 103 51 (10174) $129 • Business Law for Entrepreneurs UMDE 104 51 (10175) $129Complete certificate $599Start anytime - up to 6 months to complete.

Frontline Supervisor CertificateSee inside front cover.

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Human resource management Certificate3 CEUs (Each course is .5 CEUs)/14 HRCI Credits $399An effective human resource management strategy is a valuable asset to any company but those running small businesses often cannot justify designating a full-time HR professional to manage employee relations, compensation, policy-making, performance management, and employee appraisals.

This suite of courses will teach you the basics of managing the benefits and policies that support an effective staff. Each course offers an assortment of interactive exercises, videos, selected readings, case studies, and self-assessments that will engage and structure your learning about human resource management. The course has no textbooks or prerequisites. Courses included are:• Introduction to Human Resource

Management UMDE 140 51 (10176) $79

• Employee Selection (3 HRCI) UMDE 141 51 (10177) $79

• Equal Employment Opportunity UMDE 142 51 (10178) (2.5 HRCI) $79

• Compensation (3.5 HRCI) UMDE 143 51 (10179) $79

• Performance Management (3 HRCI) UMDE 144 51 (10180) $79

• Talent Management and Career Development (2 HRCI) UMDE 145 51 (10181) $79

Complete certificate $399Start anytime - up to 6 months to complete.

international trade Certificate20 CEUs (Each course is 5 CEUs) $999Prepare your small business to gain a strong background in the global market.

This certificate prepares you to take the NASBITE (North American Small Business International Trade Educators) Certified Global Business Professional exam to become a nationally recognized Certified Global Business Professional. For more information on NASBITE, go to: www.nasbite.org.

A certificate will be awarded upon completion of all modules. Each module takes approximately 50 hours to complete. Courses included are:• International Marketing UMDE 150 51 (10182) $299• International Management UMDE 151 51 (10183) $299 • International Supply Chain Management UMDE 152 51 (10184) $299 • International Trade Finance UMDE 153 51 (10185) $299 Complete certificate $999Start anytime - up to 6 months to complete.

PrOFESSiONAl CErtiFiCAtE PrOgrAmS

BUSiNESS & tECHNOlOgY trAiNiNg

inbound marketing Certificate4.8 CEUs (Each course is 1.6 CEUs) $495More effective than outbound marketing, where you push sales messages to your potential customers, inbound marketing is a way to help potential customers find you through an organic search. Use your website in a way that attracts visitors naturally through search engines, the blogosphere, and social media. Discover how to attract customers to your site, what kind of content to share with them, how to use landing pages and forms to collect names and email address, and implement lead-nurturing campaigns that result in sales. Courses included are:• Introduction to Inbound Marketing Sept. 2 – 26 UCLP 032 $195 • Content Marketing Oct. 6 – 31 UCLP 019 $195• Advanced Inbound Marketing Nov. 3 – 28 UCLP 033 $195Complete certificate $495

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leadership developmentCertificate4.8 CEUs (Each course is 1.6 CEUs) $395Targeted to future leaders in the Gen Y generation, this certificate provides practical how-to information on advancing your leadership potential and making a difference in both the workplace and in society. Find out what it takes to become an effective leader and discover your style of leadership while covering topics such as: task completion, building relationships with your subordinates, becoming socially perceptive to changes in the workplace, utilizing your emotions in a positive and effective manner, and addressing challenging goals.Courses included are:• Leadership Principles Sept. 2 – 26 UCLP 027 $145• Developing Your Leadership Skills Oct. 6 – 31 UCLP 028 $145• Developing Your Professional Career Nov. 3 – 28 UCLP 029 $145Complete certificate $395

legal Secretary Certificate4.8 CEUs UPLG 045 $575(Price does not include textbooks)Learn what it takes to be a Legal Secretary in this fast paced certificate program covering topics such as: legal terminology and process; jurisdiction and venue; ethics; written communications including letters, pleadings, discovery, notices, and motions; filing procedures, billing, and accounting; time management; records management; an overview of commonly used word and data processing programs; legal research; memoranda preparation; and citation format. Designed for both beginning and experienced secretaries who are interested in improving their skills and working more efficiently within the law office! See page 11 for dates.

management Certificate4.8 CEUs $595(Each course is 1.6 CEUs, except Management Boot Camp, 2.4 CEUs) Enhance your management skills through this program for supervisors, managers, and emerging leaders. Nothing creates success like a solid foundation. Discover the keys for effectively managing your employees. Find out how to create clear expectations, engage and motivate employees, and increase your effectiveness. Then learn how to improve your time management and increase productivity. Finally, get the keys to lead and manage different generations in the workplace. Discover what motivates each generation at work, incentives they respond to, and messages they value.Courses included are:• Management Boot Camp Sept. 2 – 26 UCLP 011 $295• Time and Productivity Management Oct. 6 – 31 UCLP 069 $195• Managing Generations in the Workplace

Nov. 3 – 28 UCLP 072 $175Complete certificate $595

managing Social media Platforms Certificate4.8 CEUs (Each course is 1.6 CEUs) $495Twitter, LinkedIn, and Facebook link millions of companies and organizations with their customers and clients. Come away with both an understanding of these social networks and practical, how-to techniques to integrate social networks into your business. The instructors are outstanding practitioners who speak, write, and train others on social networks.Courses included are:• Twitter Sept. 2 – 26 UCLP 056 $195• Facebook for Business Oct. 6 – 31 UCLP 053 $245• LinkdedIn for Business Nov. 3 – 28 UCLP 068 $195Complete certificate $495

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mobile marketing Certificate4.8 CEUs (Each course is 1.6 CEUs) $595

The way consumers are interacting with brands and connecting to the world is changing because of mobile devices. Find out about location-based marketing, mobile payments, QR codes, applications, and mobile coupons. You will learn how mobile

marketing can increase your capabilities to retain current customers and gain new ones. Get step-by-step instructions on how non-technical users can build, deploy, and market smartphone applications across Android, iPhone, and Blackberry platforms. Finally, get the knowledge needed to implement a mobile marketing plan for your organization.

Courses included are:• Introduction to Mobile Marketing Sept. 2 – 26 UCLP 061 $195• Creating Cell Phone Apps for Your

Business Oct. 6 – 31 UCLP 050 $245• Advanced Mobile Marketing Nov. 3 – 28 UCLP 065 $245Complete certificate $595

BUSiNESS & tECHNOlOgY trAiNiNgPrOFESSiONAl CErtiFiCAtE PrOgrAmS

4 CEUs (Each course is .5 CEUs) $699This online certificate program introduces learners to key management issues for nonprofit organizations. Fundraising, board and volunteer development, budgeting, reading financial statements, leadership, marketing, and setting strategic direction will all be addressed. Video commentary on these crucial topics will give you insight into how nonprofit professionals apply key concepts in their own organizations.

Each course offers an assortment of interactive exercises, videos, selected readings, case studies, and self-assessments that will engage and help you practice effective decision making in a nonprofit setting. The courses have no textbooks or prerequisites. Courses included are:• Budgeting in a Nonprofit Organization

UMDE 110 51 (10186) $79• Capital Campaigns

UMDE 111 51 (10187) $79

Online teaching Certificate4.8 CEUs (Each course is 1.6 CEUs) $495This program will give you both the fundamentals of teaching online as well as the most advanced tips and techniques in the business. Courses included are: • Advanced Teaching Online Sept. 2 – 26 UCLP 115 $195• Designing Online Instruction Oct. 13 – 24 UCLP 116 $195• Fostering Online Discussion Nov. 3 – 28 UCLP 038 $195Classes do not need to be taken in order.

Certificate in Online Teaching (requires completion of all three classes) $495

Certificate with Certified Online Instructor designation* UCLP 118 $795

*Certified Online Instructor requires students to take a 50-question exam, have students evaluate one of their courses, plus the faculty member critiques the class. Students must register for online teaching classes four days prior to course start date.

• Fundraising for Nonprofit Organizations UMDE 112 51 (10188) $150

• How to Read a Nonprofit Financial Statement UMDE 113 51 (10189) $79

• Leadership in a Nonprofit Organization UMDE 114 51 (10190) $99

• Nonprofit Board and Volunteer Development UMDE 115 51 (10191) $150

• Principles of Marketing for Nonprofit Organizations UMDE 116 51 (10192) $79

• Strategy for Nonprofit Organizations UMDE 117 51 (10193) $79

• Introduction to Nonprofit Management UMDE 118 51 (10500) $99

• Introduction to Grant Writing UMDE 119 51 (10501) $150

• Social Media for Nonprofits UMDE 120 51 (10502) $85

Complete certificate $699Start anytime - up to 6 months to complete!

Nonprofit management Certificate

Online Executive Certificate in Financial Planning See inside front cover.

Page 11: University of the Pacific 2014 Fall Professional Development Catalog

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BUSiNESS & tECHNOlOgY trAiNiNgPrOFESSiONAl CErtiFiCAtE PrOgrAmS

Presentation media Certificate4.8 CEUs (Each course is 1.6 CEUs) $495Presentation media is key to communication, sales, speeches, and any other effective presentations today. Find out how to use Prezi, the new slide software that goes beyond one-dimensional presentations, and the finer points of Photoshop for presentations. Then discover the design elements to create visual presentations for success using any media. You will come away with the latest, most advanced practical and design knowledge in presentation media. Courses included are:• Prezi! Sept. 2 – 26 UCLP 066 $195• Photoshop for Presentations Oct. 6 – 31 UCLP 062 $195• Creating Visual Presentations Nov. 3 – 28 UCLP 067 $195Complete certificate $495

Social media for Business Certificate 4.8 CEUs (Each course is 1.6 CEUs) $495FaceBook, Twitter, blogging, YouTube, LinkedIn. Get in on this exciting and growing way to communicate, market, and serve your customers and clients. Learn how social media is used to develop a two-way communication and marketing strategy for your organization. Then find out what you can, and should, be doing to integrate social media into your communication and marketing.

Courses included are:• Introduction to Social Media Sept. 2 – 26 UCLP 125 $195• Marketing Using Social Media Oct. 6 – 31 UCLP 126 $195• Integrating Social Media in Your

Organization Nov. 3 – 28 UCLP 127 $195Complete certificate $495

Software Essentials for the law Office Certificate5 CEUs UPLG 035 $729(Price does not include textbooks)Designed for legal professionals interested in improving their skills and knowledge of commonly used computer technology and programs within the law office. You’ll explore computer operating systems and peripheral devices; time tracking and billing software; database, case management, and docket control software; litigation support software; electronic discovery; and trial presentation and graphics software. Hands on exercises will prepare you to work with popular programs such as MS PowerPoint, Practice Master’s Tabs 3, AbacusLaw, Summation iBlaze, Trial Director, and LexisNexis Casemap & TimeMap, as well as understand the common functions and purposes of similar programs. Common billing procedures and payment agreements, accurate time tracking, proper calendar and docketing procedures, as well as the processes involved in electronic discovery, will be addressed through a variety of exercises. In addition, students will be presented with real-life scenarios and asked to identify and examine ethical issues raised by the use of technology in a legal practice.See page 11 for dates.

Self-Publishing and eBooks Certificate4.8 CEUs (Each course is 1.6 CEUs) $495Designed to help entrepreneurs, businesses, and organizations self-publish as well as gain a complete understanding of this often-complicated marketplace. Learn about publishing options and how to select the best pathways given your business and personal objectives. Discover what makes a great eBook and how you go about creating, formatting, and publishing it. Most importantly, you will take away a marketing plan so you can map out your idea from start to finish. Courses included are:• Growing your Business with Self-

Publishing Sept. 2 – 26 UCLP 077 $195• Self-Publishing eBooks Oct. 6 – 31 UCLP 075 $195• Marketing eBooks Nov. 3 – 28 UCLP 078 $195Complete certificate $495

NEw!

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Video marketing Certificate3.2 CEUs (Each course is 1.6 CEUs) $395Video marketing is the hottest new trend. Shoppers who viewed product videos were 144% more likely to add the product to their cart. Video with a good Search Engine Optimization (SEO) has a 53% higher chance of showing up on page one of Google searches. When done correctly, video can tell a story and stories connect people. Video also leads to an emotional trigger that plain text cannot accomplish.

Courses included are:• Video Marketing Sept. 2 – 26 UCLP 063 $245• YouTube for Business Oct. 6 – 31 UCLP 057 $245Complete certificate $395

Supervisory and leadership Certificate 3.2 CEUs/32 HRCI UCLP 150 $395Your employees are the most valuable resources. Ensuring the efficiency of your team is the key to success and the most important responsibility. You will learn about effective delegation, performance management, and writing performance reviews. Discuss the specifics of the supervisor’s role and responsibilities, and strategies for improving your overall effectiveness as a leader. This program has been approved for 32 HRCI recertification credit hours toward PHR, SPHR, and GPHR recertification through the HR Certification Institute.Sept. 2 – Oct. 24

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workplace CommunicationCertificate5.6 CEUs (Each course is 1.6 CEUs, except Conflict Management, 2.4 CEUs) $595Good communication in the workplace is more important than ever and critical to successful career advancement. Take back a workable conflict management model, along with successful and practical conflict management strategies. Work with a pro to learn how to improve your negotiation skills for a win-win outcome, including helping others get what they want, so you get what you want. Finally, find out how to use personality profiles for better work performance. You’ll be learning from some of our most popular instructors and taking away new how-to skills that work.Courses included are:• Conflict Management Sept. 2 – 26 UCLP 031 $245• Negotiation: Get What You Want Oct. 6 – 31 UCLP 074 $195• Using Personality Profiles for Better Work

Performance Nov. 3 – 28 UCLP 015 $295Complete certificate $595

teaching Adults Certificate3.2 CEUs UCLP 119 $295You’re invited to join in one of the most important functions in life - passing on knowledge and skills to others. Whether you want to or currently do teach others in any setting, formally or informally, this course is for you. You’ll gain both fundamental and advanced information to improve your teaching. Your lead instructor is the author of How to Teach Adults, a best-selling book on the subject. eBook version is included in the course. Sept. 2 – Oct. 24

Sustainable management Certificate2.5 CEUs (Each course is .5 CEUs) $459 Sustainable management is managing a firm so that it generates profits for its owners, protects the environment, and improves the lives of the people with whom it interacts. The business case for sustainable management is that it can help a company's long-run profitability and success. Courses included are:•OverviewofSustainableManagement UMDE 125 51 (10198) $99•CorporateSocialResponsibility UMDE 126 51 (10199) $99•MeasuringSustainableManagement Performance UMDE 127 51 (10200) $99•SustainableManagement:LeadershipEthics UMDE 128 51 (10201) $99•TripleBottomLineAccounting UMDE 129 51 (10202) $99Complete certificate $459

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University of the Pacific's Center for Professional and Continuing Education is partnering with The Center for Legal Studies to provide certificates in Legal and Paralegal Studies that can be taken completely online!

the Paralegal Certificate Course©9 CEUs UPLG 001 / UPLG 002 $1,189(Price does not include textbooks) • 90-hour, 14-week program (Paralegal I

and Paralegal II courses)• Comprehensive training in preparation

of working in the challenging and rapidly growing paralegal profession

• Designed for those who want to learn more about the American legal system, work in a law office as a paralegal, or prepare themselves to excel during their first year of law school

MustregisterforUPLG001ParalegalIandUPLG002ParalegalIIatthesametime.

Without any prior degrees or legal experience, most students who wish to be paralegals in the State of California will need to take the Paralegal Certificate Course© and the Advanced Paralegal Certificate Course to be in compliance with California Business and Professions Code §6450.

Advanced Paralegal Certificate Courses4.5 CEUs per course $275 per topic(Price does not include textbooks) Build upon the nationally acclaimed Paralegal Certificate Course©, with classes in specialized facets of contemporary law.

Students must successfully complete 6 of 15 topics to earn an Advanced Paralegal Certificate. Each topic must be completed in a seven-week session. Up to three Advanced Paralegal Course topics may be taken during a seven-week online session and topics do not have to be taken in any particular order.

• Advanced Legal Research UPLG 100• Alternative Dispute Resolution

(Mediation) UPLG 101• Bankruptcy Law UPLG 102• Business Law UPLG 103 • Constitutional Law UPLG 104• Criminal Law UPLG 105• Criminal Procedure UPLG 106• Education Law UPLG 107• Estate Planning UPLG 108• Family Law UPLG 109• Immigration Law UPLG 110• Intellectual Property UPLG 111• Real Property Law UPLG 112• Victim Advocacy UPLG 113• Water Law UPLG 114

Upon completion of both certificate programs, students will be properly trained to seek employment in any state and students with a bachelor's degree in any subject will be eligible to sit for the National Association of Legal Assistants' Certified Paralegal exam.

2014-2015 Sessions for all Legal Certificate Courses:Advanced Legal Research & Writing Cert. (pg. 3)Advanced Paralegal Cert. Courses (pg.11)Legal Secretary Cert. (pg. 7)The Paralegal Cert. Course© (pg.11)Software Essentials for the Law Office Cert. (pg.9)

• Aug. 25 – Oct. 10, 2014

• Oct. 20 – Dec. 5, 2014

• Jan. 12 – Feb. 27, 2015

• Mar.9–Apr.24,2015

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Hurry! Prices increase in Jan. 2015 for all

Legal Certificate Courses!

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Cyber Security for managers1.6 CEUs UCLP 051 $245Cyber security issues are all around us and reach nearly every part of business and work, from online banking and education, to Facebook and Wi-Fi. Designed for non-technical managers, directors, and others in the workplace, find out about threats and vulnerabilities, safeguards, common attacks, viruses, malware and spyware, disaster recovery planning, intrusion detection/prevention, basic security architecture, introductory forensics, and cyber terrorism. Oct. 6 – 31

12 Visit go.pacific.edu/cpceregister and choose the button that’s right for you.

BUSiNESS & tECHNOlOgY trAiNiNg

the Business Plan1.6 CEUs UCLP 017 $195 Discover the basics of the entrepreneurial planning process culminating in the development of an early-stage business plan. By preparing your business concept, building your plan, and evaluating your business for feasibility, you gain knowledge critical for business start-up and development. A practical, hands-on approach encourages you to immerse yourself in the vision, research, and planning aspects of your new venture.Oct. 6 – 31

Accounting and Finance for Non-Financial managers1.6 CEUs UCLP 037 $195Every successful person in the workplace utilizes financial information to aid effective decision making. You’ll discover the financial concepts and accounting processes used in most businesses and learn practical techniques that will increase your effectiveness and career. Come away with the knowledge to analyze resource allocation and evaluate financial performance.Sept. 2 – 26

dementia Care3.2 CEUs UCLP 018 $495As baby boomers age, the 21st century workforce is challenged to care for an exponentially growing population of persons with dementia. This course provides the essential knowledge and understanding about neurological diseases that affect cognition and memory, and the practical application of effective skills for supporting persons with dementia.Sept. 2 – Oct. 24

dementia for Family Care givers1.6 CEUs UCLP 034 $149Designed for family caregivers dealing with Alzheimer’s disease, Vascular dementia, Lewy-Body Dementia, or other conditions which cause significant memory problems. In addition to basic information about dementia, you’ll cover essential elements to address throughout the illness, common health complications, and tips from professional care providers who deliver person-centered care. Use of materials and internet will facilitate learning and maximize competence in care-giving beyond the end of the course. Sept. 2 – 26

BUSiNESS COUrSES

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developing Hybrid Courses1.6 CEUs UCLP 070 $195The rapid growth of online and other digital tools to deliver course materials has opened the door to many possibilities for expanding regular face-to-face courses or developing new ones. Hybrid courses are a great opportunity to reach broader audiences and add rich resources and materials to the learning experience. Whether developing new classes or modifying an existing one, this four-week session will show you how to skillfully blend inseat and online learning. The Hybrid, or “flipped” classroom, encourages students to learn at their own pace while also building on the unique exchanges that can happen both in a face-to-face class and online.Nov. 3 – 28

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Evernote1.6 CEUs UCLP 036 $195Become a master of organization! Save project inspiration you find online and in the real world with Evernote. Create a digital file cabinet for all of your projects so that you can find what you need, fast. Record meetings, store files, save receipts, scan and store contracts, and create to-do lists. Search by keyword or tag and quickly find what you are looking for (even typed and handwritten text inside of attached photos, images, PDFs, documents, spreadsheets, and presentations).Oct. 6 – 31

BUSiNESS & tECHNOlOgY trAiNiNg

Effective Copywriting1.6 CEUs UCLP 079 $195Whether you are sending out a press release, communicating internally with a memo, or promoting your own skills on LinkedIn, strong writing skills are the key to success. Come away with the tools and techniques you need to improve your copywriting skills and learn how to avoid the common writing mistakes that can hold you back.Oct. 6 – 31

Executive leadership in the 21st Century1.6 CEUs UCLP 080 $395Our economy is moving swiftly out of the industrial age into the new economy of the Internet, knowledge, and innovation. Executive leaders require a new perspective on the external environment, and new tools to lead one’s internal organizational structure and way of doing business. Discover information not available anywhere else about how the marketplace and business is changing. The nationally acclaimed book, Nine Shift: Work, Life and Education in the 21st Century, by William A. Draves and Julie Coates, is included in your course fee.Oct. 6 – 31

Fatal leadership Errors1.6 CEUs UCLP 081 $295Discover how fatal leadership errors begin by reviewing cases of real leaders in business, education, and government who experienced initial success but ultimately failed because of their own actions. You will take away several practical recommendations to help you minimize these errors and help you perform your leadership role to the optimal level of efficiency.Nov. 3 – 28

Funding Your Business1.6 CEUs UCLP 082 $195What does it take to have a financially feasible business? The short answer is Money! But, where does this money come from? Come explore your business’ financial feasibility in three areas: start-up or expansion, profits, and cash. Then explore potential debt and equity sources of funds to help support these areas and create a financially successful venture.Nov. 3 – 28

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BUSiNESS COUrSES

Choose the RED to register for any class on this page.

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14 Visit go.pacific.edu/cpceregister and choose the button that’s right for you.

interview Skills2.4 CEUs UCLP 041 $295Would you like to improve your chances at being hired for a position? Or are you a business leader who wants to improve the results of your hiring practices? A recent study by The Society of Human Resource Management (SHRM) found that up to 75% of employee performance issues can be directly identified during the interview process. Learn to spot the “red flags” that may exist during the interview process so that you can avoid all the expense and problems associated with a bad hire.Sept. 2 – 26

Key Elements of Elder Care1.6 CEUs UCLP 042 $149Geared towards family and friends of an elderly person, including spouses/significant others, parent-child, elder-other relative, friends, and even long-distance caregivers. Get essential information that caregivers or care partners need to know as you care for an older adult. Learn how to prepare for changes in personal relationships when taking on caregiving roles. Improve your understanding of resources and the long-term care services and support.Sept. 2 – 26

google+1.6 CEUs UCLP 039 $195

Google+ has surpassed Twitter to become the second largest social network after Facebook. Discover the best ways to use this popular and emerging social

media platform to raise your online profile and connect with current and potential new contacts. You’ll learn the advantages of using Google+: how it can help your organization to engage existing users and grow your base, techniques for using the platform to create relationships, expand your reach, and increase knowledge in particular subject matter areas.Nov. 3 – 28

google Analytics1.6 CEUs UCLP 054 $195A must for anyone serious about leveraging their website, you’ll understand your visitor traffic better, learn how to calculate return on investment (ROI) for your online advertising, and find out how to get more conversions and sales from your website visitors. If you are not reviewing your website statistics, then you are missing several key opportunities to profit from your website traffic. Oct. 6 – 31

BUSiNESS & tECHNOlOgY trAiNiNgBUSiNESS COUrSES

NEw!instagram for Business1.6 CEUs UCLP 083 $195

With over 100 million users, Instagram is a marketing gold mine. Discover ways to have your audience generate excellent content for you. Learn how to make hashtags work for you, how to make

and keep your followers happy and how a small input can cause exponential growth. You’ll explore the Do’s and Don’ts of Instagram to get you on the fast track to success. An Android or iOS device is needed to take full advantage of the exercises.Sep. 2 – 26

instagram, Pinterest, and Facebook: marketing on image driven Platforms1.6 CEUs UCLP 043 $195Some of the most popular and engaging posts on Facebook and other social media platforms are those with pictures. Learn how to identify what images work for your business goals and discover new resources for photos, images, and editing to kickstart your social media campaign.Oct. 6 – 31

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mastering Computer Skills for the workplace1.6 CEUs UCLP 085 $195Microsoft’s Office Suite is the most used software tool in the world. Learn the must-have skills to succeed in the workplace, including the ability to create, edit, and manage presentations in MS PowerPoint, documents in MS Word, email and calendars in MS Outlook, and spreadsheets in MS Excel. Stay current with this class, as it is always up-to-date and will change as the features of MS Office change. Take your computer skills from plain and drab to exciting and engaging. Sep. 2 – 26

mastering microsoft Excel1.6 CEUs UCLP 086 $195A must-have skill to succeed in business, whether as an entrepreneur or a valued employee, is the ability to create, edit, and manage spreadsheets. Microsoft Excel is the most used spreadsheet tool in the world. Examine the life of an Excel worksheet and workbook, from creation to presentation. Learn how an Excel worksheet is constructed, populated with content, and edited for delivery. Stay current with this class, leaving with a set of skills that are in high demand and will be a deciding factor in your future success.Oct. 6 – 31

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lEEd AP+Bd&C Building design and Construction3.2 CEUs UCLP 156 $795Discover the real-world application of Green Building Design and Construction practices on LEED projects. Prepare yourself for the LEED AP+BD&C accreditation exam that will allow you to operate as a successful LEED practitioner on and off job sites. Note: Accreditation exam not included.Sept. 2 – Oct. 24

lEEd for Existing Buildings: Operations + maintenance Exam Preparation3.2 CEUs UCLP 071 $795This course is intended for design, construction, and real estate professionals, building owners, and anyone who wants to develop their knowledge in this area. The course will prepare students to earn the LEED for Existing Buildings Operations & Maintenance Accredited Professional (LEED AP O+M) credential from the Green Building Certification Institute. Sept. 2 – Oct. 24

lEEd green Associate Exam Preparation3.2 CEUs UCLP 064 $695Acquire the fundamental concepts of Green building, then prepare yourself to take the Green Associate exam and earn the LEED Green Associate credential from the Green Building Certification Institute. This course is intended for design, construction, and real estate professionals, building owners, or anyone who wants to develop their knowledge in this area.Sept. 2 – Oct. 24

BUSiNESS & tECHNOlOgY trAiNiNgBUSiNESS COUrSES

lean Six Sigma1.6 CEUs UCLP 084 $245In today’s world, Lean is a part of the business environment. Lean Six Sigma attacks inefficiencies, non-value added wastes caused by defects, non-value-added flow of information or materials, non-productive time, data storage, stacks of inventory, overproduction, and extra processing. With Lean Six Sigma techniques you will have the skills to lead successfully in both service and manufacturing industries.Nov. 3 – 28

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16 Visit go.pacific.edu/cpceregister and choose the button that’s right for you.

Project management training & PmP® (Project management Professional) Exam Preparation Course 35 PDUs / 3.5 CEUs UPRM 101 F01 (10212) $1,695

Earn 35 PDUs!! Whether you are planning to update your project management knowledge and skills, or seeking to earn your PMP® certification, this course is intended to help you become a better manager while energizing your career development. Designed to help you master the latest Project Management Body of Knowledge (5th Edition), while preparing you to take the PMP® exam, you’ll gain the knowledge and skills that are vital for success in both a weak and global economy.

Required books: A Guide to the Project Management Book of Knowledge By: PMI (Fifth Edition) ISBN # 978-1935589679 and PMP Exam Prep, Eighth Edition: Rita’s Course in a Book for Passing the PMP Exam By: Rita Mulcahy ISBN # 978-1932735659.Linda Evans Tues., Thurs. & Sat., Sept. 16 – Oct. 2Tues. & Thurs., 6pm – 9:30pm Sat., 8am – 3:30pm

Practical math for the workplace 1.6 CEUs UCLP 035 $145For anyone interested in acquiring the skills needed to understand and perform common business activities such as payroll, banking, invoicing, and purchasing. Business owners and managers will find this course beneficial in providing insight into the basic mathematical skills and processes needed to perform financial tasks required in the workplace. Required book: Schaum’s Outline-Basic Business Mathematics, Second edition, Eugene Don, Ph.D, Joel Lerner, Ph.D., ISBN 978-0-07-161158-9Sept. 2 – 26

BUSiNESS & tECHNOlOgY trAiNiNgBUSiNESS COUrSES

Classes with this symbol indicate an ‘in class’ course.

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Powerful Presentations &Effective Speaking techniques1.6 CEUs UCLP 047 $195Nearly every job has an element of speaking, presentation, or sales. Would you like to master all three and accelerate your success in every aspect of your career? Learn everything from voice and speech basics, like proper breathing, diction and enunciation, to specific presentation templates and techniques that will allow you to deliver your presentations with ease and confidence. From the boardroom to the classroom to speaking in front of thousands of people, there are several critical factors that every speaker must master. Sept. 2 – 26

Podcasting1.6 CEUs UCLP 087 $245Businesses are turning to podcasting to grow their brand and connect with customers. Podcasting is experiencing a rebirth as mobile devices are everywhere and people with a niche hobby are turning podcasts into a business. This step-by-step class will take you from start to finish and cover the required elements needed to get your show online. Come to class with your idea and end with your show online for all to hear.Sept. 2 – 26

Paytrain Fundamentals24 RCHs / 2.4 CEUs UACC 025 $785In partnership with the American Payroll Association, the PayTrain Payroll Fundamentals course will teach essential payroll calculations and applications necessary to maintain payroll compliance while preventing costly penalties. Topics include payroll accounting, fringe benefits, payroll reporting and employment taxes, record keeping, and administration. This course is recommended for those new to the payroll profession, individuals interested in Human Resource careers, and payroll professionals preparing for the Fundamental Payroll Certification (FPC) exam or seeking Recertification Credit Hours (RCHs).

Tuition includes 24 hours of classroom instruction, PayTrain workbook, and online access to interactive activities, application exercises, course games, and quizzes.Tara JuanoSat., Oct. 25 – Nov. 158am – 3pm

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Spanish for medical Professionals1.6 CEUs UCLP 016 $145(Approx. $10 additional charge for eBook) Are you frustrated by the communication gap that can occur between you and your Spanish-speaking patients? If so, this Spanish class (designed specifically for healthcare professionals) will help you bridge that gap. Practice the basic, practical language skills needed to effectively communicate with your Spanish-speaking patients and their families. Learn the basics of the language, gain an understanding of the culture, and know how to ask the questions crucial to quality healthcare.

Book Required: McGraw-Hill’s Complete Medical Spanish, Second Edition, ISBN 978-0071664295. Note: for non-eBook users, you can purchase the paperback version if you wish, available from numerous sources.Oct. 6 – 31

Spanish for medical Professionals ii1.6 CEUs UCLP 046 $145If you understand basic Spanish, or if you have successfully completed UCLP 016 Spanish for Medical Professionals, this class will help you expand your knowledge of the Spanish language. Learn about the near future, present progressive, the command or imperative tenses, and direct objects. Increase your medical vocabulary and practice interviewing patients, taking health history, diagnosing, giving instructions, and prescribing medication. Improve your communication skills with your Spanish speaking patients and conquer the frustrating communication gap that can occur! Nov. 3 – 28

Stress management1.6 CEUs UCLP 048 $145Stress isn’t the enemy. It is our perceptions of stress that amp our anxiety and affect our everyday life. Reducing stress is as easy as understanding what stress is, understanding what stress is to you, and using that knowledge to restructure your thoughts. Turn stress into a stepping stone, not a stumbling block! Nov. 3 – 28

BUSiNESS & tECHNOlOgY trAiNiNg

workplace Ethics and Etiquette 1.6 CEUs UCLP 049 $145For entrepreneurs, managers, or anyone in the workplace, understanding workplace ethics and etiquette is critical to individual and organizational success. Discover new information about the related but different concepts of business ethics and etiquette. You’ll learn the how-to’s of making ethical business decisions and find out the five secrets of interacting properly in business and social settings to improve your communication and networking skills. Sept. 2 – 26

BUSiNESS COUrSES

Choose the RED to register for any class on this page.

Page 20: University of the Pacific 2014 Fall Professional Development Catalog

Dreams & Interpretations1 Academic Unit XREL 025 $125Learn how to connect with your own dreams, receive their messages, and use them for your own personal growth and development.

Introduction to Reiki1 Academic Unit XREL 032 $125Developed in 19th century Japan, and spreading to the United States shortly after World War II, Reiki is believed to work with the human body, mind, and soul to create a healing effect.

Introduction to Equine Studies2 Academic Units XACT 090 $300This course is for members of the community who are interested in improving their equine skills and experiences. Self Paced, Independent Study.

A Midsummer Night’s Dream1 Academic Unit XENG 055 $130Experience love potions, mistaken identities, and a man with the head of a donkey in one of Shakespeare’s most popular and widely performed works!

Visit our website for complete course listings and descriptions:www.pacific.edu/cpce18

EXtENSiON COUrSES FAll 2014

In class

DO YOU NEED A FEW EXTRA UNITS?WANT TO LEARN SOMETHING COOL?

TAKE ANY OF THESE EXTENSION CLASSES TO SPEED UP GRADUATION OR JUST FOR FUN!

The Second World War: Operation Europe1 Academic Unit XHIS 050 $148Through films, lectures, and eyewitness accounts, journey through the battlefields of Europe and across the North African desert.

Tea Ceremony I: Introduction to Chanoyu 1 Academic Unit XLNG 015 FO1 $175 Non-Credit XLNG 015 FN1 $145Learn Chanoyu (Tea Ceremony) with traditional Japanese culture, history, and language. You will explore the fundamental philosophy in Chanoyu that originated from Zen Buddhism and the art of tea, such as the methods of tea preparation and the manner of serving and receiving.

Choose the BLUE to register for any class on this page.

Check website for dates and more courses.

Page 21: University of the Pacific 2014 Fall Professional Development Catalog

Online FlexibleIn class

Online

CLASSES OPEN TO EVERYONE IN OUR COMMUNITY

Register today at: go.pacific.edu/cpceregister

Call: 209.946.2424

TEXT 209.222.6535 THE KEYWORD “extension”AND GET THE CATALOG ON THE GO!

TAKE A CLASS FOR PERSONAL ENRICHMENT OR JUST FOR FUN!

Pacific alumni receive

15% 0FF

Ad Copywriting for the New Media 1 Academic Unit XCOM 044 51 $1402 Academic Units XCOM 044 52 $280Develop skills for effective communication and online creativity to reach customers in an extremely competitive environment.

Applying Critical Thinking in Practice1 Academic Unit XMDE 022 $155Review the basics of problem solving, look at how critical thinkers apply their skills in different disciplines, and explore the role of analysis and evaluation and the connection to clear thinking and writing.

Creativity in Teams and Organizations1 Academic Unit XMDE 031 $155Learn the key factors for developing creative teams that generate fresh ideas. Discover what creativity can do for you and your teams!

Day at the Museum: Part I2 Academic Units XMDE 060 $310Explore leadership, strategic planning, fund raising, volunteer development, budgeting, and marketing. Learn the key management issues and latest thinking needed to become an effective, productive, and strategic nonprofit leader.

Entertainment Reporting for the New Media 1 Academic Unit XCOM 042 51 $1402 Academic Units XCOM 042 52 $280Learn the most effective strategies for producing features, news stories, and commentary for such new media as Facebook and Twitter.

Innovation in Organizations1 Academic Unit XMDE 032 $155You’ll review the latest academic advancements on innovation, including Clay Christensen’s seminal thinking on disruptive technology and the proper response.

Introduction to Critical Thinking1 Academic Unit XMDE 020 $155This fun and interactive course gives you background for understanding the role of applied reasoning and logic in problem solving.

Journalism 1011 Academic Unit XMDE 050 $155Topics such as objectivity, critical thinking, ethics, and journalistic best standards, as well as what constitutes news, news gathering, and the emergence of new forms of journalism will be covered.

Leading Teams1 Academic Unit XMDE 040 $155Discover the key issues surrounding leadership in a team and how leaders account for the special and unique circumstances surrounding different types of teams.

More courses available on the website.

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Choose the BLUE to register for any class on this page.

Page 22: University of the Pacific 2014 Fall Professional Development Catalog

BUSiNESS trAiNiNgCOrPOrAtE trAiNiNg SOlUtiONSCustomized training Specifically

for Your Company’s Needs

Put the power of the University of the Pacific to work for your company. The Center for Professional and Continuing Education can create and deliver fully customized corporate training solutions for all types of companies and organizations. Our results oriented training programs increase employee productivity and improve your company’s ability to increase revenue and profitability and reduce costs.

Customized options include:• LeadershipandSupervision• BusinessWritingand Communications• ProjectManagement• Sales&Marketing• StrategicPlanning• CustomerService• SuccessionPlanning• LEANOperations• ConflictResolution• …Andmanymore

For additional information please call 209.946.2424 or email [email protected]

As part of the University of the Pacific, the Center for Professional and Continuing Education has the ability to draw from the vast experience of the University’s faculty to teach specific subject areas. In addition, many courses are taught by working professionals currently considered experts in their respective fields and industries.

Give your company and employees the Pacific Advantage!

“The Frontline Leadership Program was a phenomenal success especially in awakening our frontline managers on the fundamental leadership principles that every leader must possess to be effective. The facilitator created an easy and comfortable atmosphere that encouraged participants to interact and share their insights. This foundational course is an excellent class for both new and seasoned managers.” Grace L. Patricio, CPLP, Vice President Learning and Development Officer Bank of Stockton

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2013 Bank of Stockton Training Class

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University of the Pacific’s Center for Professional & Continuing Education (CPCE) — located at 1776WestMarchLane, Suite 290, Stockton, CA, — provides business, civic, and governmental organizations an easily accessible, user-friendly, completely wireless, high-tech meeting environment. Whether your business is for-profit or not, volunteer or professional, CPCE is the place where organizations and associations gather to discuss their work, learn best practices, and strategize for the future.

if you would like further information regarding our training rooms or wish to reserve one for future use, please contact:

dave Hamlett, director, Center for Professional & Continuing Education209.946.2424, [email protected]

CPCE has four training rooms equipped with Interactive Smart Boards or Smart Televisions with electronic ink, capture, and white boarding capabilities. The computer lab accommodates up to 20 work stations. Software can be added to each computer to assist in your presentation or training session.

Center for Professional & Continuing Education

BUSiNESS trAiNiNg SPACE AVAilABlE!

Video Conferencing

Available!

1776 W. March Lane, Suite 290Stockton, CA 95207

Page 24: University of the Pacific 2014 Fall Professional Development Catalog

EVENiNg dEgrEE PrOgrAmin Organizational Behavior

The Evening Degree Completion Program is designed to meet the work schedules of adult learners wanting to earn their Bachelor of Science degree in Organizational Behavior. A new cohort begins every fall term focusing on those talents and skills that leaders need in order to succeed and thrive in today’s knowledge economy. Classes run from 5:30 p.m. to 9:30 p.m. on Tuesday and Thursday nights and are held at the Center for Professional and Continuing Education located at 1776 W. March Lane, Suite 290, Stockton, California.

Students have the ability to:

• Learn from the best with world-class Pacific faculty

• Enroll in evening classes, two nights per week

• Complete your degree in as little as 20 months with our accelerated format

• Take advantage of support services for adult students

• Achieve your lifetime goal! The University of the Pacific is pleased to announce a special reduction in the tuition rate for the Evening Degree Completion Bachelors Program in Organizational Behavior.

For more information call 209.946.2424 oremail [email protected]

Admission into the program is based on an evaluation of official transcripts from regionally accredited universities and colleges. All applicants should meet the following requirements:

• Completion of at least 60 semester units of credit (70 preferred)

• A minimum grade point average (GPA) of 2.50

• Completion of the University of the Pacific’s general education requirements

Pacific’s Bachelor of Science in Organizational Behavior gives you the critical thinking, leadership, human resources, financial management, and decision-making skills required to lead companies in the 21st century. Finish what you started at a community college or another school with our flexible, relevant, and challenging degree completion program.

we Finished what we Started and You Can too!

“Nothing can and should hold you back from achieving your goals. You are the ultimate captain of your ship. Don’t let your fears or anyone hold you back. My thing is everything happens for a reason. If you haven’t finished what you started, then you are meant to finish here at Pacific’s Organizational Behavior program because the program applies to every field you want, and it teaches you to be a great leader.” ~Chan S., 2013 Grad

reduced Tuition!Class of 2014

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SUBSTANCE ABUSE COUNSELORCertificate Program

The Substance Abuse Counselor Certificate Program is now more flexible than ever with our online delivery! Enjoy experienced faculty and a collaborative learning environment. Classes can be taken online from anywhere in the world.

Students take 2 classes at a time. Each online course runs 6 weeks and coursework can be completed at your leisure.

In addition to the coursework, students are required to complete 255 hours of supervised internship.

University of the Pacific’s Substance Abuse Counselor Certificate Program (SACCP) provides the knowledge and experience to get you certified in substance abuse counseling. Our program meets the educational and training requirements established by the State of California Department of Alcohol and Drug Programs.

Curriculum and training stress a complete spectrum of treatment focusing on issues involving the individual, the family, the community and the environment, relapse prevention, short and long term effects of substance abuse, and techniques for improving quality of life. Our program consists of 16 units of instruction taken sequentially in either the classroom or completely online.

Our goal is to give students the skills necessary to become employable in the field of drug and alcohol recovery, as well as provide the knowledge needed to pass your state’s certification exams.

Topics include:

•Assessment•Treatmentplanning•Clienteducation•Casemanagement•Crisisintervention•Communityresources•Individual&groupcounseling

2013 Substance Abuse Counselor Certificate Program Graduates

Please visit our website for more information and to complete an application: www.pacific.edu/cpce 23

OFFErEd ON CAmPUS & ONliNE!

Cohorts start in January and July!

Request an electronic application packet or reminder for our

JANUARY 2015 COHORT!

ONLINEgo.pacific.edu/SACounselor

MOBILEtext to 209.222.6535the keyword “counselor”

TEXT

OnlineIn class

Page 26: University of the Pacific 2014 Fall Professional Development Catalog

OLLI@PacificActiveMembersalsoenjoy:

Olli@Pacificintellectual Fun for People Over 50!

For more information call 209.946.7658 or online www.go.pacific.edu/olli24

No homework! No tests! No grades!

learn SIMPLYFORTHEJOYOFITTalk to any OLLI@Pacific member and you will hear about the fascinating array of topics, the quality and passion of the course leaders and lecturers, and the variety of active, thinking people you’ll meet.

do WHATINTERESTSYOUClasses and activities span interests ranging from art to computer technology, music, history and world views, to memoir writing, science, and literature.

enjoy bEINGALIFELONGLEARNERClasses begin Sept. 22nd. Call for our Fall 2014 catalog.

CONVENIENT LOCATIONS IN STOCKTON AND LODI

Gift Membershipsare Available!

• Unlimited enrollment in regular OLLI lectures• Discount tickets to Pacific Athletics and Performing Arts • Access to Pacific Alumni International Travel programs• Discount Baun Fitness Center membership• Full Pacific Library privileges• On-campus parking and more

Page 27: University of the Pacific 2014 Fall Professional Development Catalog

COUrSES FOr tEACHErSPrOFESSiONAl dEVElOPmENt

FOr tEACHErS

PROFESSIONALDEVELOPMENTVESI Online/CD Rom Courses

Advanced Classroom Management Attention Deficit Disorder Autism & Asperger’s Disorder Behavior is Language Child Abuse Drugs & Alcohol in School Educational AssessmentEthics & Safety in EducationHarassment, Bullying & Cyber-Intimidation in SchoolsInclusion Learning Disabilities Reading & Writing in the Content AreasTalented and Gifted Teaching Diversity Teaching Elementary Math Conceptually Traumatized ChildTry DI! Planning & Preparing a Differential Instruction Program Understanding AggressionUnderstanding & Implementing Common Core Standards Violence in SchoolsWhy DI? An Introduction to Differentiated Instruction

Reading Fundamentals SeriesAn Intro. to Scientifically-Based ResearchLaying the FoundationElements of Effective Reading

Our courses are designed to meet professional development needs of educators for career and salary advancement. These classes are not applicable to a degree at Pacific but can be transferred at the discretion of your institution. More courses and full course descriptions are available online!

Center for Professional & Continuing Education 209.946.2424, 800.959.5376 www.pacific.edu/cpce

District approval is recommended before enrolling. An official transcript is available from Pacific upon successful completion of coursework.

Early Childhood Series Infant & Toddler Mental Health Family-Centered Services Program Planning Observation & Assessment Typical & Atypical Development

Curriculum Development - INET4 LearningCurriculum EnrichmentNatural History Outdoor ExcursionsGettingOfftoaGoodStart(GOTAGS)Classroom Organization & ManagementProgram(COMP) Summer InstitutesEF Educational ToursTeacher Sandbox

View the Teacher Catalog athttp://go.pacific.edu/teachers or

call to have one mailed to you!

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OCTOBER

6 Boosting Your Website Traffic p.56 The Business Plan p.126 Business Statistics p.46 Content Marketing p.66 Creating Cell Phone Apps p.86 Cyber Security for Managers p.126 Designing Successful Webinars p.56 Developing Your Leadership Skills p.76 Effective Copywriting p.136 Evernote p.136 Executive Leadership p.136 Extraordinary Customer Service p.46 Facebook for Business p.76 Frontline Supervisor Certificate p.FC6 Google Analytics p.146 Instagram, Pinterest and Facebook p.146 Intermediate Data Analysis p.56 Marketing Using Social Media p.96 Mastering Microsoft Excel p.156 Mentoring & Coaching 2 p.46 Negotiation: Get What You Want p.106 Photoshop for Presentations p.96 Self-Publishing eBooks p.166 Spanish for Medical Prof. p.176 Time & Productivity Management p.76 YouTube for Business p.1013 Designing Online Instruction p.813 Shelter Operations p.320 Adv. Legal Research & Writing Cert. p.320 Adv. Paralegal Certificate Courses p.1120 Legal Secretary Certificate p.720 Paralegal Certificate Program p.1120 Software Essent. for Law Off. Cert. p.925 PayTrain Fundamentals p.16

NOVEmBEr

3 Adv. Data Analysis p.53 Adv. Inbound Marketing p.63 Adv. Mobile Marketing p.83 Creating Visual Presentations p.93 Developing Hybrid Courses p.133 Developing Your Professional Career p.73 Fatal Leadership Errors p.133 Fostering Online Discussion p.83 Funding Your Business p.13

AUgUSt

25 Adv. Legal Research & Writing Cert. p.325 Adv. Paralegal Certificate Courses p.1125 Legal Secretary Certificate p.725 Paralegal Certificate Program p.1125 Software Essent. for Law Off. Cert. p.9

SEPtEmBEr

1 Leadership Training p.32 Accounting & Finance for Non-Fin. p.122 Adv. Teaching Online p.82 Conflict Management p.102 Customer Research Certificate p.42 Dementia Care p.122 Dementia for Family Care Givers p.122 Growing Your Business/Self Publish. p.92 Improving Email Promotions p.52 Instagram for Business p.142 Interview Skills p.142 Intro. to Business Research p.42 Intro. to Data Analysis p.52 Intro. to Inbound Marketing p.62 Intro. to Mobile Marketing p.82 Intro. to Social Media p.92 Key Elements of Elder Care p.142 Keys to Customer Service p.42 Leadership Principles p.72 LEED AP+BD&C Bldg. Design p.152 LEED Existing Bldg: Exam Prep p.152 LEED Green Assoc. Exam Prep p.152 Management Boot Camp p.72 Mastering Computer Skills p.152 Mentoring & Coaching 1 p.42 Podcasting p.162 Powerful Presentations p.162 Practical Math for Workplace p.162 Prezi! p.92 Supervisory and Leadership Cert. p.102 Teaching Adults Certificate p.102 Twitter p.72 Video Marketing p.102 Workplace Ethics p.1716 ProjectManagementTraining p.16

COUrSES BY dAtE *Classroom courses are in bold.

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3 Google+ p.143 Integrating Social Media in Org. p.93 Lean Six Sigma p.153 LinkedIn for Business p.73 Managing & Marketing Webinars p.53 Managing Generations at Work p.73 Marketing eBooks p.93 Online Advertising p.53 Qualitative Business Research p.43 Spanish for Medical Prof. II p.173 Stress Management p.173 Using Personality Profiles p.1024 Community Program Development p.3

JANUArY

12 Adv. Legal Research & Writing Cert. p.312 Adv. Paralegal Certificate Courses p.1112 Animal Health & Clinic Operations p.312 Legal Secretary Certificate p.712 Paralegal Certificate Program p.1112 Software Essent. for Law Off. Cert. p.9

FEBrUArY

23 Marketing & Development p.3

ONliNE COUrSES - Start Anytime!

Ad Copywriting for the New Media p.19Applying Critical Thinking in Practice p.19Creativity in Teams and Organizations p.19Day at the Museum: Part I p.19Entertain. Reporting for New Media p.19Entrepreneurship Certificate p.5 Introduction to Entrepreneurship Leadership and Manag. for Entrep. Strategic Marketing for Entrep. Accounting and Finance for Entrep. Business Law for Entrep.

COUrSES BY dAtE *Classroom courses are in bold.

27

Human Resource Manag. Certificate p.6 Intro. to Human Resource Management Employee Selection Equal Employment Opportunity Compensation Performance Management Talent Management & Career Develop.Innovation in Organizations p.19International Trade Certificate p.6 International Marketing International Management International Supply Chain Management International Trade Finance Introduction to Critical Thinking p.19Journalism 101 p.19Leading Teams p.19Nonprofit Management Certificate p.8 Budgeting in a Nonprofit Organization Capital Campaigns Fundraising for Nonprofit Organizations How to Read a NP Financial Statement Introduction to Grant Writing Introduction to Nonprofit Management Leadership in a Nonprofit Organization Nonprofit Board & Volunteer Develop. Principles of Marketing for NP Org. Social Media for Nonprofits Strategy for Nonprofit OrganizationsSustainable Management Certificate pg. 10 Overview of Sustainable Management Corporate Social Responsibility Measuring Sustainable Manag. Perform. Sustainable Manag.: Leadership Ethics Triple Bottom Line Accounting

SElF-PACEd COUrSES

Introduction to Equine Studies p.18

Page 30: University of the Pacific 2014 Fall Professional Development Catalog

Continuing Education Units (CEUs)Continuing Education Units were established by a national task force of educational associations and are intended for use where employers, re-licensing agencies or others require a specified number of hours of study, and noncredit study is acceptable for fulfillment of those requirements. One CEU is awarded for each ten hours of contact participation.

CPCE is an approved continuing education provider for the California Board of Behavioral Sciences (Provider #PCE 760), the California Board of Registered Nursing (Provider #4128), and the California Association of Alcohol and Drug Abuse Counselors (Provider #5-91-266-0799). University of the Pacific is also a Registered Education Provider through the Project Management Institute (R.E.P. Provider ID 2091), which authorizes CPCE to grant CEUs/PDUs for any Project Management coursework completed.

Extension Units (EXtN)Extension units are undergraduate-level, elective, academic units that cannot be applied towards a major requirement or an area requirement.

Extended Education Credit courses are offered for semester units of undergraduate degree credit. These courses are designed to meet individual’s personal and professional learning and training needs. Undergraduate students may take these courses to earn elective units adding to their total unit count required for completion of their academic degree. Students should check with their academic department regarding the total number of extension units counted toward the degree. (The average number of units is eight but vary depending on school or college affiliation.) Courses are offered both on campus and online. (15 hours = 1 unit)

Professional development Units(PdUs)Post-baccalaureate professional development (9000-9999 level) coursework designed specifically for graduate level educators and administrators. Semester units (hours) of non-degree graduate level credit are awarded for successful completion of coursework. In addition, these courses will be listed on a University transcript.

Center for Professional & Continuing Education

Office Location:1776W.MarchLane,Suite290Stockton, CA 95207

Phone: 209.946.2424 800.959.5376 Fax: 209.946.3916

Office Hours: Mon.-Fri.8:30am-5:00pm

Website: www.pacific.edu/cpceEmail: [email protected]

To register online: go.pacific.edu/cpceregister

UNit iNFOrmAtiON

CONtACt iNFOrmAtiON

CANCEllAtiON/rEFUNd POliCY

All cancellation requests must be received in writing and refunds are subject to approval.

Extension (EXtN) and Non-Credit courses:A $10 cancellation fee will be assessed when a cancellation request is received, in writing, at least 3 business days prior to the course start date. No refunds will be given to no-shows or requests received less than 3 days prior to start date.Continuing Education Units (CEUs):A $25 cancellation fee will be assessed when a cancellation request is received, in writing, at least 3 business days prior to the course start date. No refunds will be given to no-shows or requests received less than 3 days prior to start date.Online / Cd rOm Courses:A $25 cancellation fee will be assessed when a cancellation request is received, in writing, within 3 days of registering and before the student has signed into the class/received the materials. No refunds will be given after 3 days or upon entering the online class.

No refunds offered for Professional development units.

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34

ONliNE rEgiStrAtiON

FYi: If you’ve taken classes with the University of the Pacific before, you already have an account. If you don’t know your PacificNet ID or password, visit go.pacific.edu/CPCEloginHelp for instructions on how to get this information.

Step 3Choose a payment and click Continue or Proceed to Payment.

Click Submit Payment and a new window will open. You must hit Finalize registration on the last screen when complete to finish your registration.

Print your Final invoice to keep for your records.

Step 2Choose the Shopping Cart to begin searching and adding classes. All brochures have the course information needed.

Type in the course number (XGEN 020), the CRN (10234), or key words to find the classes you’re looking for.

Add the class to your cart either by dragging it or clicking the plus button.

Click register when you’ve made all of your selections. (New Students will be prompted to Create New Account – current students can login.)

Review your selection on the Registration Results page and click Proceed to Payment.

to register, visit: go.pacific.edu/cpceregister

imPOrtANt: Make sure that you enroll in Locksmith to manage your account password. Passwords expire every 6 months and need to be reset prior to the expiration date. locksmith.pacific.edu

As Easy as 1, 2, 3!

Step 1On the login Page, enter your PacificNet ID and password. If you do not have an account, you will be prompted to create one after you’ve chosen your classes.

After logging in, click on my Profile to update your personal information. An email address is required as well as a security phrase.

Business & Technology Training

Extension for Personal Enrichment

These buttons tell you where to go on our registration page.

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Page 32: University of the Pacific 2014 Fall Professional Development Catalog

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