University of Puneunipune.ac.in/Syllabi_PDF/revised_2009/com/M.Com _E-Commerce...University of Pune...
Transcript of University of Puneunipune.ac.in/Syllabi_PDF/revised_2009/com/M.Com _E-Commerce...University of Pune...
University of Pune
M.Com (E-Commerce)
(1) The Title : The Degree shall be titled as Master of Commerce (E-Com)
(2) Objectives of the Programme
A) To prepare students competent enough to take up to employment and
self employment opportunities in E-Commerce and M-Commerce fields.
B) To provide adequate knowledge and understanding about E-Com
practices to the students.
C) To provide adequate exposure for the students to environment and
operations in the field of E-Commerce.
D) To inculcate amongst the students training and practical approach by
exposing them to modern technology in Commercial Operations.
(3) Eligibility :
A candidate for being held eligible held for admission to the Master of
Commerce (E-Com) Degree programme shall have passed B.Com., Examination
of this University or any other University recognised by AIU and secured not less
than 50% marks in aggregate at first attempt (45% in case of Reserved Category)
The admission will be based on the performance in the Entrance Test.
(4) Duration of the Programme and Related Information :
A) M.Com (E-Com) Programme shall be a full time, having 2 years duration
divided into four Semesters.
B) Number of students per batch shall not be more than 30 students.
C) The programme shall consist of 28 Courses of studies carrying 100
marks each.
(5) Scheme of Examination & evaluation of the students :
The Scheme of Examination and evaluation shall be divided in to two parts :-
A) Continuous Internal Assessment :- 30% i.e. 30 marks.
B) Semester End Examination :- 70% i.e. 70 marks.
(A) The allocation of 30 marks of continuous Internal evaluation shall be on
the following basis :
a) Two best of three periodical class tests held in the given Semester :
10 Marks
b) A better of the two assignments – based on oral presentations to be
assessed by the teacher concerned -
10 Marks
c) Active participation in routine class instructional deliveries - 10 Marks
(Overall conduct as a responsible student, mannerism and articulation
and exhibit of leadership qualities in organizing academic activities.)
(B) Semester End Examination
a) Duration – This examination shall be of 3 Hrs. duration carrying 70 Marks
for each Course/Subject
b) The rules regarding passing, carry forward of backlog and award of class
shall be the same as per M.Com. Examination
(6) Requirements :
There shall be full time and visiting faculties drawn from Experts/ Professionals
from different fields. The qualification required for the appointment of faculties
shall be as per existing guidelines laid down by the University of Pune and
University Grants Commission.
A) Workload: The minimum workload shall be as per University
guidelines.
B) Equipments : T.V.V.C.R./ V.C.P. Overhead/Slide Projector, Computes, LCD
Projector etc. and necessary software and operation systems related to
Accounting, Finance, Marketing, Purchasing and Storekeeping.
(7) Fee Structure:
The Fees Structure shall be as decided by the University authorities based on
cost structure. The fees for industrial visits for Practical and Project work, cost of
preparation and submission of project report etc. shall be incurred by the
students in addition to Tution, Other fees, Examination fees etc..
8) The structure of M.Com ( E-Com) Programme shall be as given below
: M.Com (E-Com )
Programme Structure
Semester with Code
Course title No. of Hrs. per week
Maximum Marks
I 101
102
103
104
105
106
107
Perspectives of Commercial and business growth. Statistical methods & Analysis Accounting for Management Organization Development and Change Management Computer Applications in Business. E-Commerce Technologies Practicals.
4
4
4
4
4
4
8
100
100
100
100
100
100
100
II 201
200
203
204
205
206
207
Business Processes and Practices Operations Research Financial & Investment analysis HRMIS Knowledge Management International Business Practical work
4
4
4
4
4
4
8
100
100
100
100
100
100
100
III 301
302
303
304
305
306
307
Business models for E-Commerce DBMS E-Banking and Financial Services Management Control System Netiquettes and Cyber Security M-Commerce technology and WAP Architecture Summer Project Work
4
4
4
4
4
4
---
100
100
100
100
100
100
100
Semester with Code
Course title with Code No.
No. of Hrs. per week
Maximum Marks
IV 401
402
403
404
405
406
407
Case Studies in E-Commerce & M-Commerce Internet & Web designing Accounting Information System E-marketing & CRM Network infrastructure and e-payments Business Research & Analytics Project Report and Viva Voce
4
4
4
4
4
4
---
100
100
100
100
100
100
100
Project Work :
Each student shall undergo Summer Training for 6 weeks at the end of Second Semester
and shall be required to submit a rough Report and present the same in the form of
class Seminar. during the third Semester. The evaluation in project work activities will be
Seminar 50 Marks Project
activities 50 Marks
The Presentation of final Project Report by the student under the guidance of internal
guide will take place in the IV semester; preferably before 31st Jan. The evaluation of
final Project Report will be by Internal Teacher 30 Marks and external examiner 70
Marks
(Written Report 50 , Viva-voce 50)
The division of Courses under various BOS under faculty of Commerce shall be as under.
Course title code B.O.S. 102, 201, 206, 307, 401, 407 Business Practices
303 Banking & Finance
304 Business Administration
103, 203, 403 Accountancy
102, 202, 406 Stat & Maths
104, 204, 301, 404 Business Admin
105, 106, 107, 205, 207, 302, 306,402,405 Computer Applications
305 Business Law
----------------------------------------------------------------------------------------------------------------
University of Pune
( Pattern – 2008 ) w.e.f. 2009 – 10
M.Com (E-Com) Sem – I
Subject: Perspectives of Commercial and Business Growth (101)
Objectives:
1) To expose students to broad and vivid complexities and context of businesses
2) To equip to them with tools of understanding & assessing contribution of business to
the society over the period of time.
Sr.No. Topic No. of
Lectures
UNIT 1
Introduction – businesses & their contexts – Growth of forms &
variety of business activities – New Industrial sectors – Mergers
and acquisitions.
8
UNIT 2
Globalization – Meaning and definition – History – Causes and
drives of globalization – Multinational and transnational
companies – Growth of strategic alliances and joint ventures.
10
UNIT 3
Business and Environment interface – The economy – Initiatives
under economic liberalization after 1991 – infrastructure,
education, governance, Growth of capital markets since 1991 –
stocks – scams – problems & issues.
10
UNIT 4
Growth of Indian Banking industry and financial markets –
commercial revolutions: new need of entrepreneurs – Green
revolution: IT & BT revolution – Business Families – Indian Mgt
Culture
10
UNIT 5
Small & medium enterprises – role & scope- growth – problems-
Recent developments – Public sector undertakings – Growth –
policies – problems – Case Studies.
10
Recommended Books :
1) David Needle - Business in context -Thomson
2) Dr. N. Vasishth - Business Organization- Taxmann
3) William C. Frederick - Keith Davis – Business and Society- McGraw-Hill
4) Peter Drucker - Management –Tata McGraw Hill
5) M.J. Manimala - Entrepreneurship Theory- at cross rods- Biztantra, New Delhi
6) FICCI - Indian Business through the ages –Oxford University Press
7) HBR - The business Value of IT-Harward Business School Press
8) B.R.Virmani - The challenges of Indian Management Response Books.
9) Savansi Economics, Business & Industrial Management, HPH
10) Chary : Elements & Environmental Business (Willey)
Journals/ Magazines
1) The Indian Management
2) The Economic and Political weekly
3) The Business Today
4) Harvard Business Review.
University of Pune
( Pattern – 2008 ) w.e.f. 2009
M.Com (E-Com) Sem – I
Subject: Statistical Methods And Analysis (102)
Objectives :
1) To understand and Master the concepts, techniques & applications of Statistical
Methods.
2) To develop the skills of solving real life problems using Statistical methods.
3) To make students to understand the art of applying statistical techniques to solve
some real life problems.
4) To gain knowledge of Statistical Computations.
Sr.No. Topic No. of
Lectures
UNIT 1
Multiple correlation and Regression, Partial correlation (For trivariate data) 1.1 Introduction
1.2 Trivariate sample data and notation
1.3 Meaning of multiple and partial correlation
1.4 Calculation of multiple and partial correlation coefficients
when
i) Simple correlation coefficients are given
ii) Sum of squares and products are given
1.5 Meaning of multiple regression
1.6 To obtain multiple regression equations when means,
standard deviations and simple correlation coefficients are
given
1.7 Examples and Problems
8
UNIT 2
Time Series 2.1 Meaning and utility
2.2 Components of time series
2.3 Additive and multiplicative models
2.4 Methods of estimating trend by graphical method, ratio
method moving averages method of least squares for linear
trend and exponential smoothing method
2.5 Concept of Auto regressive models, first order
autoregressive model AR(1)
2.6 Examples and problems.
12
UNIT 3
Normal Distribution 3.1 Concept of Probability
3.2 Probability density function of
3.2.1 Normal distribution with mean ‘m’ and variance and σ2.
3.2.2 Standard normal variate (SNV)
3.3 Properties of normal distribution (without proof).
3.4 Additive property of two independent normal variates
(without proof).
3.5 Problems on evaluation of probabilities and to find mean
and variance.
3.6 Examples and problems.
8
UNIT 4
Testing of hypothesis Large Sample Test 4.1 Concept of hypothesis, Statistical hypothesis, Null
hypothesis, Alternative hypothesis, Two types of errors,
Level of significance, Test of significance.
4.2 Concept of a large sample test for testing
4.2.1 H0 : M = M0 v/s HA : M ≠ M0
4.2.2 H0 : M1 = M2 v/s HA : M1 ≠ M2
4.2.3 H0 : P = P0 v/s HA : P ≠ P0
4.2.4 H0 : P1 = P2v/s HA : P1 ≠ P2
4.3 Examples and problems
Small Sample Test 4.4 Chi-square test of goodness of fit
4.5 Chi-square test of independence of two attributes
a) 2 × 2 contingency table
b) b) m × n contingency table
4.6 t-test for H0 : M = M0 v/s HA : M ≠ M0
t –test for H0 : M1 = M2 v/s HA : M1 ≠ M2
paired t test.
t – test for H0 : ρ = 0 v/s HA : ρ ≠ 0
(Test of significance of correlation coefficient )
4.7 F – test for H0 : σ12 = σ2
2 v/s HA : σ1
2 ≠ σ2
2
4.8 Examples and problems
14
UNIT 5 Simulation 5.1 Definition and scope of simulation
5.2 Advantages and disadvantages of simulation
5.3 Monte – Carlo simulation
5.4 Examples and problems
6
Recommended Books :
1) S.C. Gupta -Fundamentals of Statistics
2) J.S Chandran -Statistics for Business and Economics
3) S. P Gupta -Statistical Methods
4) S.C Gupta, Gupta Indra -Business Statistics
5) Amir D Aczel, Jayavel Sounderpandian -Complete Business statistics
6) D.N. Elhance -Fundamentals of Statistics
University of Pune
( Pattern – 2008 ) w.e.f. 2009 – 10
M.Com (E-Com) Sem – I
Subject: Financial and Investment Analysis (103)
Objectives:
To acquaint the students with the basics of financial and investment analysis
Sr.No. Topic No. of
Lectures
UNIT 1
Introduction Properties of Financial Assets- Financial Markets- Investments-
Objectives of Investments- Investments vs. Speculation.
Investment process- Security analysis- the Computer and
investment analysis- Portfolio Management
UNIT 2
Stock Exchanges in India BSC, NSC, OTCEL, Stock Market Regulations, Regulation Primary
Market, Secondary Market, Mutual Funds, Institutional Investors,
Derivative trading, Investors’ Protection, Services of
Intermediaries.
UNIT 3
Fundamental Analysis Economic Analysis- Industry Analysis- Company Analysis
UNIT 4
Technical Analysis Charting Tools- Charts- Flow of Funds- Market Structure- Market
Indicators
UNIT 5 Portfolio Analysis and Management Traditional Portfolio analysis, Effects of combining securities,
Diversification, Markowitz model, location of the efficiency
frontier.
UNIT 6 Portfolio Performance, Measurement, & Evaluation Measurement of Portfolio performance- Risk and Return; Risk
adjustment and Performance Measures; Components of Portfolio
Investment Performance- Stock selection and market timing
Recommended Books :
1) Investment Analysis and Portfolio Management- M Raghunatham and R Madhumathi
(Pearson Education)
2) Security Analysis and Portfolio Management – D E Fisher and R C Jordon (Pearson
Education)
3) Investment Management- Preeti Singh (Himalya Publishing House)
4) Investment Management- V K Bhalla and S K Tuteja ( S Chand & Co Ltd)
5) Modern Investment Theory: Haugen Robert (Prentice Hall India, New Delhi)
University of Pune
( Pattern – 2008 ) w.e.f. 2009 – 10
M.Com (E-Com) Sem – I
Subject: Organizational Change and Development (104)
Objectives:
To familiarize the students with basic organizational process to bring about organizational
effectiveness and change.
Sr.No. Topic No. of
Lectures
UNIT 1
Concept of organizational change: effectiveness and development
of skills of change agent.
10
UNIT 2
Organizational climate and culture, power and policies. The
process of empowerment creativity and innovation.
10
UNIT 3
Training for development – concept of training and development,
need for training, importance of training difference between
training and development, principals of training and areas of
training methods – on the job and off job methods, electronic
training – computer based training, Electronic Performance
Support System (EPSS), distance and internet based training –
tele training, video conferencing, training via internet, learning
portals.
6
Recommended Books :
1) Training Manual on Human resource Management and Organizational learning, -
V. N. Srivastava & Giridhar J. Ghyni
2) Human Resource Management by Gary Dessler
3) Human Resource Management by Robbins
4) Human Resource Management – P. Subha Rao
5) Human Resource Management and Personal Management – Aswathappa (Tata
MaGraw Hill, New Delhi)
6) Organizational Behavior: A new look- Niraj Kumar, Himalya Publishing
7) Change Management – Murthy, C. S. V.
8) How to study an Organization – Prof. Giuseppe Bonazzi
University of Pune
( Pattern – 2008 ) w.e.f. 2009
M.Com (E-Com) Sem – I
Subject: Computer Application in Business (105)
Sr.No. Topic No. of
Lectures
UNIT 1
Introduction to Computers
1.8 Block diagram of Computer
1.1.1 CPU, Various hardware Components of
Computer System.
1.9 Types of software
1.9.1 Application of software
1.9.2 System software
1.10 Software Tools e.g. Programming languages
4
UNIT 2
Data Components of Computer System
2.7 Simple File(table) Structure
2.8 Databases
4
UNIT 3
Chapter 3 : Networks
3.7 Network goals
3.8 Types of network(LAN, MAN, WAN, Wireless,
Internet )
3.9 Introduction to WWW
3.10 Components of LAN
3.10.1 Client Server Technology
3.10.2 Transmission cables
3.11 Telecommunications
3.12 Interconnecting Networks
8
UNIT 4
Operating system and disk file Management
4.9 Open and Close windows
4.10 Minimize without closing, and switch between
active Icons
4.11 Use pull-down menus and resulting dialogue boxes
4.12 Control appearance of screen by sizing, dragging,
rearranging windows etc.
4.13 Format diskettes
4.14 Set up and modify directories and subdirectories
4.15 Manage files within directories and subdirectories, to
include copying, moving and deleting file.
4.16 Batch Files
4.17 Types of Operating System
8
UNIT 5 Word Processing
5.5 Delete, move and copy blocks of text
5.6 Create emphasis by such means as boldface, italics
and underlining
5.7 Set line spacing and typeface(font style and size)
and vary for emphasis
5.8 Create tables and columns
5.9 Create headers and footnotes
5.10 Control format and appearance of document by means
such as margins, indentation, justification, and page breaks
5.11 Insert graphics
5.12 Work with multiple documents, to include transferring text
through a “clipboard”.
8
UNIT 6 Spreadsheet Operations
6.1 Create a simple worksheet according to
specifications, to include entries of tables, numeric
constants, formulas, and common functions
6.2 Use common editing features for creating /
modifying worksheet structure, to include block
copying with relative cell addressing
6.3 Control format and appearance of worksheet by
such means as adjusting size of rows and columns,
font size and cell attributes
6.4 Create graphs
8
UNIT 7 Database Management
7.1 Create tables and enter data
7.2 Add, delete and modify data records
7.3 Modifying the table structure
7.4 Create queries, to include compound conditions(AND/OR)
6
UNIT 8 Presentation Graphics
8.1 Create slides to include clip art and tables
8.2 Modifying the presentation by adding, removing and
deleting individual slides
4
Recommended Books :
1. Computer Fundamentals :- P.K.Sinha, BPB Publication
2. Fundamentals of Computers :- V. Rajaraman, Prentice Hall of India
3. Fundamentals of Database System- Elmasari & Navathe, Addison Wesley
4. Database Management system :- Alexis Leon, Mathews Leon
5. MS Office (for Windows) :- Wallace Wang, Roger Parker
6. Rapidex Computer course :- Gupta, Pustak Mahal Publication
7. Computer Networks :- Tanenbaum , Prentice Hall of India
University of Pune
( Pattern – 2008 ) w.e.f. 2009
M.Com (E-Com) Sem – I
Subject: E- Commerce Technology (106)
Sr.No. Topic No. of
Lectures
UNIT 1
An introduction to Electronic commerce
1.11 What is E-Commerce (Introduction And Definition)
1.12 Main activities E-Commerce
1.13 Goals of E-Commerce
1.14 Technical Components of E-Commerce
1.15 Functions of E-Commerce
1.16 Advantages and disadvantages of E-Commerce
1.17 Scope of E-Commerce
1.18 Electronic Commerce Applications
1.19 Electronic Commerce and Electronic Business(C2C)(2G,
G2G, B2G, B2P, B2A, P2P, B2A, C2A, B2B, B2C)
6
UNIT 2
The Internet and WWW
2.9 Evolution of Internet
2.10 Domain Names and Internet Organization (.edu, .com, .mil,
.gov, .net etc.
2.10.1 Types of Network
2.10.2 Internet Service Provider
2.10.3 World Wide Web
8
UNIT 3
Building Own Website
3.13 Reasons for building own website
3.14 Benefits of Website
3.15 Cost, Time, Reach
3.16 Registering a Domain Name
3.17 Web promotion
3.18 Target email, Baner Exchange, Shopping Bots
8
UNIT 4
Internet Security
4.18 Secure Transaction
4.19 Computer Monitoring
4.20 Privacy on Internet
4.21 Corporate Email privacy
4.22 Computer Crime( Laws , Types of Crimes)
4.23 Threats
4.24 Attack on Computer System
4.25 Software Packages for privacy
4.26 Hacking
4.27 Computer Virus( How it spreads, Virus problem,
virus protection
4.27.1 Encryption and Decryption
4.27.2 Secret key Cryptography
4.27.3 DES
4.27.4 Public Key Encryption
4.27.5 RSA
4.27.6 Authorisation and Authentication
4.27.7 Firewall
4.27.8 Digital Signature( How it Works)
8
UNIT 5 Internet and Extranet
5.13 Definition of Internet
5.14 Advantages and Disadvantages of the Internet
5.15 Component of a Internet Information technology
structure
5.16 Development of a Intranet
5.17 Extranet and Intranet Difference
5.18 Role of Internet in B2B Application
5
UNIT 6 Electronic Data Exchange
6.5 Introduction
6.6 Concepts of EDI and Limitation
6.7 Applications of EDI
6.8 Disadvantages of EDI
6.9 EDI model
5
UNIT 7 Electronic Payment System
7.5 Introduction
7.6 Types of Electronic Payment System
7.7 Payment Types
7.8 Traditional Payment
7.9 Value Exchange System
7.10 Credit Card System
7.11 Electronic Fund Transfer
7.12 Paperless bill
7.13 Modern Payment Cash
7.14 Electronic Cash
7
UNIT 8 Planning for Electronic Commerce
8.3 Planning Electronic Commerce initiates
8.4 Linking objectives to business strategies
8.5 Measuring cost objectives
8.6 Comparing benefits to Costs
8.7 Strategies for developing electronic commerce web sites
3
UNIT 9 Internet Marketing
9.1 The PROS and CONS of online shopping
9.2 The cons of online shopping
9.3 Justify an Internet business
9.4 Internet marketing techniques
9.5 The E-cycle of Internet marketing
9.6 Personalisation e-commerce
3
UNIT 10 E – Governance for India
10.1 E – Governance of India
10.2 Indian customer EDI System
10.3 Service center
10.4 Imports
10.5 Exports
3
Recommended Books :
1. E-Commerce Concepts, Models, Strategies- :- G.S.V.Murthy Himalaya Publishing
House
2. E- Commerce :- Kamlesh K Bajaj and Debjani Nag
3. Electronic commerce :- Gray P. Schneider
4. E-Commerce, Fundamentals & Applications : Chand (Wiley)
University of Pune
( Pattern – 2008 ) w.e.f. 2009
M.Com (E-Com) Sem – II
Subject: Business Operations & Processes (201)
Objectives:
1. To expose students to operational management function of business in both products
manufacturing and services businesses.
2. To develop skills and competemies in the application of concepts and methods practiced
by the businesses.
Sr.No. Topic No. of
Lectures
UNIT 1
Introduction- Competitiveness, Profitability and productivity-
Operations success- Competing through effective operations-
Processes-Products and services to mach customers needs.
8
UNIT 2
Components of value-Cost: the price value creation- Quality:-
frameworks for product and service improvement – Quality tools:
from process performance to process perfection – six sigma
10
UNIT 3
Business forecasting and project planning- Timing and scheduling
of operations- facilities planning and management.
10
UNIT 4
Managing business to business interaction- supply chain
management – Logistics: positioning goods in supply chain-
Capacity building – Inventory management – case studies
10
UNIT 5
Interactive models are software windows for daily operations
decisions- Enterprise software- readability and enhanced
functionality of SAP R/3 information
10
Recommended Books :
1) Bryon Finch
Interactive models for operations
Oxford
2) Roger Hayen
SAP R/3 Enterprise software – an introduction.
3) Michael Hoses , Sridhar Seshadri
Operations management software windows
McGraw Hill
4) Mark Davis
Operations Management- integrating manufacturing and services McGraw Hill
5) Byron Finch
Operations now- Profitability and performance
Oxford
6) Operation Management
Terry Hill
Ane Books, New Delhi
Journals/ Magazines
1) The Productivity
2) The Indian Management
3) Quality
4) Abhigyan
University of Pune
( Pattern – 2008 ) w.e.f. 2009
M.Com (E-Com) Sem – II
Subject: Operations Research (202)
Objectives:
1) To understand and Master the concepts, techniques & applications of Operations
Research.
2) To develop the skills of solving real life problems.
3) To make students to understand the art of applying Mathematical techniques to solve
some real life problems.
Sr.No. Topic No. of
Lectures
UNIT 1
Linear Programming: The Simplex Method 1.1 Introduction
1.2 Standard Form of LP Problem
1.3 Simplex Algorithm (Maximization Case)
1.4 Simplex Algorithm (Minimization Case)
1.5 Big M-Method
1.6 Types of Linear Programming Solutions
i) Alternative (Multiple) Optimal Solutions
ii) Unbounded Solution
iii) Infeasible Solution
1.7 Duality in Linear Programming: Introduction
1.8 Formulation of Dual Linear Programming Problem
i) Symmetrical Form
ii) Economic Interpretation of Dual Variables
iii) Economic Interpretation of Dual Constraints
iv) Rules for Constructing the Dual from Primal
1.9 Examples and Problems
12
UNIT 2
Transportation Problem ( T.P.)
2.1 Statement and Meaning of T.P., Initial Basic Feasible
Solution,
2.2 Three methods for finding Initial Basic Feasible Solution:
i) North West Corner Method (NWCM)
ii) Least Cost Method (LCM)
iii) Vogel’s Approximation Method (VAM)
2.3 Optimum solution, Test for optimum solution ( u-v
method), Maximization case
2.4 Simple numerical problems ( concept of degeneracy is
not expected )
2.5 Assignment Problems (A.P.):
i) Statement and Meaning of A.P., Hungarian
Method for finding optimum solution,
ii) Unbalanced Assignment Problem,
Maximization case, Prohibitive assignment,
2.6 Examples and problems
2.7 Software for Operations Research – TORA
14
UNIT 3
Decision Theory 3.1 Meaning and importance.
3.2 Definitions of act, States of nature (outcomes), Pay off,
Regret
3.3 Meaning of decision under certainty, Decision under risk,
Decision under uncertainty
3.4 Evaluation of optimal act using :
i) Maximin criterion.
ii) Maximax criterion
iii) Laplace criterion
iv) Hurvitcz criterion
3.5 Meaning of opportunity loss, Expected Monetary Value
3.6 Problems on Decisions under risk, Decision under
uncertainty, Decision trees
6
UNIT 4
Theory of Games 4.1 Meaning and significance.
4.2 Meaning of a game, Two – person zero sum game,
Strategies, Pure strategies,
4.3 Mixed strategies, Expected pay off, Saddle point.
4.4 Minimax and Maximin Principle.
4.5 Dominance Principle.
4.6 Solution of 2 × 2 zero sum game having mixed strategies.
4.7 Examples and Problems.
8
UNIT 5 Queuing Theory 5.1 Elements of queuing theory :Calling population, Service
system, Queue discipline, Arrival rate, Service rate.
5.2 Single channel poisson arrivals from infinite population
with exponential service time (M/M/1 : // F CFS) model
5.3 Evaluate : average waiting time of a customer in queue
and in system average number of customers in queue
and in system , traffic intensity, idle period, busy period
etc.
5.4 Concept of multiple channel queuing system.
5.5 Examples and Problems
8
Recommended Books :
1) Harmdy, Taha - Operations Research
2) Kanti swarup, Man Mohan Gupta - Operations Research
3) V.K Kapoor - Operations Research
4) Jhamb L.C - Quantitative Techniques for Managerial Decisions
5) N.D. Vhora - Operations Research
6) J.K Sharma - Business Mathematics
University of Pune
( Pattern – 2008 ) w.e.f. 2009
M.Com.(ECOM). Sem – II
Subject: Accounting Information System (203)
Objectives:
To acquaint the students with accounting information system knowledge required to be
incorporated in computer based accounting system.
Sr.No. Topic No. of
Lectures
UNIT 1
Accounting and system concepts: A model for processing
accounting information; Managerial accounting systems;
Financial reporting and responsibility accounting; System
approach and accounting sub-system; System tools flow charting,
entity relationship diagram, data flow diagram, structured chats
and decision tables, Project management tools.
10
UNIT 2
Developing Accounting Systems: Qualities of successful
accounting system; System Development life Cycle (SDLC), Rapid
Application Development (RAD); Object oriented Development
(OOD); Auditors involvement in system design; Systems analysis.;
Determining economic feasibility; Requirement analysis; System
specification and design implementation and review.
10
UNIT 3
Technology: Hardware and software requirements; Database
management organization.
5
UNIT 4
Controls: Control environment; Risk assessment; Monitoring;
illegal/corrupt practices and control Mechanisms; Security of
data; integrity and access control; Data centre operation control
and application control; Evaluating security and auditors
responsibility.
5
UNIT 5 Processing Accounting Transactions: Accounting transactions
cycles; Economic events; Revenue cycle applications documents,
records and reports; Expenditure cycle applications; /Conversion
cycle applications Inventory system transactions, cost accounting
transactions and reports, payroll transactions, non accounting
applications, cost accounting transactions and reports, payroll
transactions, non accounting applications (PPC, MRP, JIT
systems); Financial cycle applications controls for debt equity
transactions, property systems transactions, journal entry and
financial reporting systems, recording depreciation, responsibility
accounting.
10
UNIT 6 Accounting of Dotcom Companies: Guidelines of Institute of
Chartered Accountants of India and Securities Exchange Board of
India (SEBI).
5
Recommended Books :
1) J.L. Boockholdt, Accounting Information system, Irwin, Illinois.
2) W.M.Liao and J. L. Boockholdt, Cost Accounting for Managerial Planning, decision
making and control, Houston : Dame.
3) H.M. Sollenberger, Management control of Information systems development,
Montvale, Institute of Management of Accountants, New Jersey.
4) Lucas : Information Technology – Strategic Decision Making for Management
5) Rainer : Introduction to information systems- Supporting & Transforming Business
(Wiley)
University of Pune
( Pattern – 2008 ) w.e.f. 2009
M.Com.(ECOM). Sem – II
Subject: Human Resources Management Information System (204)
Objectives:
The course is designed with an objective to acquaint the students with knowledge of Human
Resource Management Systems and Role of Information enabled technology to install, manage
and direct human resource in the organization
Sr.No. Topic No. of
Lectures
UNIT 1
Human Resource Management :
-Concept, nature of Human Resource Objectives and significance
of Human Resource Management role in organization
6
UNIT 2
Human Resource Management Environment System:
-Environmental factors affecting inferring human resource
management
-Economic, legal technological Socio cultural environment
-Organization structure, process of designing
- Organization structure
-Human Resource information system
-Computer aid to Human resource information system
-Human Resource Audit system
10
UNIT 3
Human Resource Planning and Maintainence system
- Human Resource planning system forecasting of human
resources
-Time dimensions of Human Resource Planning
-Barriers to Human Resources Planning
-Designing of Job Mechanism of job designing
-Job description, job specification, job enrichment
-Designing of recruitment system
-Developing human resource selection system
-Features of a sound socialization system
12
UNIT 4
Human Resource Development System -Concept of Human development
-Organization of HRD system
-Form of HRD organization
-Human resource reengineering
-Role of HRD system in creating learning organization
-Making knowledge management system
-Training and development system
12
-Assessing training and development needs
-Training and development methods
-Evaluation of T& D system
UNIT 5 Performance Management System -Concept of performance management
-Performance planning, appraisal process
-Performance appraisal and barriers to effective performance
appraisals
-Job evaluation and methods of job evaluation
-Designing of suitable inception system
-Financial Incentive system
Fringe benefits
10
Recommended Books :
1) An introduction of Human Resource Management and Intergrated Approach Michel
L. Nieto, Palgrave Macmillan New York
2) Human Resources Management in Organizations , Izabela Robinson, Jaico
Publishing House, Mumbai
3) Human Resource Management , Text and Cases, K. Aswathappa, Tata McGraw-Hill
Publishing Company Limited, New Delhi
4) Human Resource Management. L.M. Prasad, Sultan Chand and sons, New Delhi
5) Human Resource Management and Industrial Relations ( Text, Cases and Games)
P.Subba Rao, Himalaya Publishing House, Mumbai
6) Human Resource Management, Gary Dessler, Prenticetice Hall of India Private Ltd.
New Delhi.
University of Pune
( Pattern – 2008 ) w.e.f. 2009 – 10
M.Com (E-Com) Sem – II
Subject: Knowledge Management (205)
Objectives:
1) To create knowledge about Knowledge Management.
2) To provide knowledge about use of electronic gazettes.
3) To develop awareness about H.R.M. and organizational dimensions.
Sr.No. Topic No. of
Lectures
UNIT 1
Basic Concepts - Definition of Knowledge Management. - Objectives of Knowledge Management. - Activities of Knowledge Management. - Effective Presentation & Language of Knowledge
Management. - Scientific Management v/s Knowledge Management.
12
UNIT 2
Knowledge Management – Systems Dimension
- Introduction –Technical perspectives on knowledge
management
- Internet – Intranet - & World Wide Web
- Virtual Communications & relationships.
- Multimedia Technology – Software Technology-Building
Technical infrastructure of knowledge management.
12
UNIT 3
Knowledge Management – The People Dimension
- People management policies & practices in the knowledge
environment.
- Motivating & rewarding workers.
- Recruitment, retention & planning, etc in a knowledge
environment.
- Impact of knowledge management on managers.
- Team work in a knowledge environment.
12
UNIT 4
Knowledge Management – Organizational Dimension
Cultural Aspects, learning effects, process model- New
organizational forms in the knowledge economy.
Identifying knowledge resources – knowledge audits –ideas of
holistic knowledge management system.
Management & knowledge economy.
12
Recommended Books :
1. A practical guide to knowledge Management- Brelade & Harman
a. Published by Vinod Vasishtha for Viva Books Pvt. Ltd’ 4737/23 Ansari Road,
Daryaganj, New Delhi 110012.
2. Organizational Behaviour – Stephen P. Robbins (PEARSON Education)
a. For more information visit site: www.PRENHALL.COM/ROBBINS.
3. Human Resource Management : L.M. Prasad
a. Sultan Chand & Sons. 23, Daryaganj, New Delhi – 110002.
4. Human Resource Management: S. Seetharaman, B. Venkatsawara
a. Prasad, - SCITECH PUBLICATIONS: No.4. Anna Street, Chitlapakkam, Chennai-
600 064.
5. Management Information System : Gordon B. Davis, Margrethe H. Olson
a. TATA McGRAW-HILL Publishing Co. Ltd. New Delhi.
6. Management Information System : Waman S Jawadekar
a. TATA McGRAW-HILL Publishing Co. Ltd. New Delhi.
7. Information Technology: V. Rajaraman,
a. Prentice Hall of India Pvt Ltd.,New Delhi- 110 001
University of Pune
( Pattern – 2008 ) w.e.f. 2009
M.Com.(ECOM). Sem – II
Subject: International Business (206)
Objectives:
1. To acquaint the students with emerging issues in international business.
2. To study the impact of international business environment on foreign market operations
of a firm.
Sr.No. Topic No. of
Lectures
UNIT 1
International Business Environment.
1.1 Nature.
1.2 Theories of International Trade
1.2.1 Ricardo’s Theory
1.2.2 Heckscher-Ohlin Theory
10
UNIT 2
Multinational Enterprises
Meaning of International Corporations.
Role and importance of Multi-national corporations in
international business
5
UNIT 3
Foreign Exchange Market
3.1 Meaning of Exchange Rate
3.2 Determination of Exchange rate – Fixed, Flexible and
Managed.
10
UNIT 4
International Financial Management
4.1 Balance of Trade and Balance of Payments
4.2 International Monetary Fund (IMF) – Objectives and
functions.
4.3 World Bank – Objectives and Functions.
5
UNIT 5 Regional Economic Grouping
5.1 Evolution, structure and functions of :
5.1.1 North Atlantic Free Trade Agreement (NAFTA)
5.1.2 South Asian Association for Regional Co-operation
(SAARC)
5.1.3 European Union (E.U.)
5.1.4 World Trade Organization (WTO)
10
UNIT 6 India’s Foreign Trade
6.1 Composition and direction of India’s Foreign Trade since
1991.
6.2 Current Foreign Trade Policy of India. (2004-09)
6.3 Role of Special Economic Zones (SEZs) in International
Business.
5
Recommended Books :
1) International Economics – Miltiades Chacholiades, Mc-Grew Hill Publishing Co, New
York. 1990
2) International Economics – W. Charles Sawyer and Richard L. Sprinkle, Prentice Hall of
India Pvt. Ltd. Delhi. 2003
3) International Economics – M. L. Jhingan, Vrinda Publications, Delhi.2006
4) International Business – Competing in the Global Market Place – Charles Hill, Arun
Kumar Jain, Tata McGraw Hill, New Delhi. 2008