UNIVERSITY OF CALIFORNIA, RIVERSIDE

Certificate in Hospitality &Tourism and Certificate in Management

(With paid academic training at Walt Disney World® Resorts through the Disney College Program)

University of California System

Berkeley

Davis

Irvine

Los Angeles

Merced

Riverside

San Diego

San Francisco

Santa Barbara

Santa Cruz

Worldwide Reputation •  One of the top ranked US institutions

•  The Princeton Review's America's Best Value Colleges (2008) named UCR among the top 123 Best Western

Colleges and one of America's Best Value Colleges.

•  U.S. News & World Report (2009) ranked UCR 5th in the

nation in the category of most diverse universities and 9th among the "up-and-coming“ universities nationwide.

•  Research: - Environmental (Alternative Fuel – Clean Air)

- Nanoscale Science and Technology - Genome Biology (Biotechnology) - Sustainable Development - Agriculture (Citrus)

Certificate in Hospitality & Tourism or Management with paid academic training   6.5 month program

  Earn 15 semester credits from UCR with paid academic training at Disney World Resorts leading to a Certificate in Hospitality & Tourism or Management from UCR

July 13, 2013 – December 27, 2013

  July 13 or 14th, 2013 – Arrival in California (LAX only)

  July 15 – 26, 2013 – Academic course work and orientation at the University of California, Riverside

  July 28, 2013 – Travel to Disney World, Florida

  July 29 to December 27, 2013 – Paid academic training at Walt Disney World® Resorts

  December 27, 2013 – Return home

Program Requirements

  3-credit course delivered at the University of California, Riverside campus – Introduction to Global Hospitality and Tourism Industry

  One 3-credit course – students choose from 9 courses available through the Disney College Program

  One 3-credit course delivered online by UCR at Walt Disney

World. Students choose from 5 options: Customer Service Management, Consumer Behavior, Organizational Leadership, Strategic Marketing and Marketing Plan and Marketing Principles & Practices

  6-credit full-time supervised paid academic training at Walt Disney World ® Resort – weekly assignments

  A final paper

  A Disney student performance evaluation

SAMPLE CALENDAR First Two weeks at UCR

Sunday Monday Tuesday Wednesday Thursday Friday Saturday

Student  Arrivals              

Optional  Trip   T

Student  Arrivals  

     

Holiday  

Independence  Day

Registration,  Immigration  and  Health  Insurance  Overview

9:00  –  10:00  am  

Welcome,  Introductions,  Group  Photo  and  Tour  of  Extension  

10:00  am  –  12  noon  

Lunch  12:00  –  1:00  pm  

History  of  the  Travel  Industry  in  

North  America 1:15  –  5:00  pm

Sabine  Gross-­‐Vasquez

Introduction  to  Travel  and  Tourism  in  the  Hospitality  

Industry 9:00  am  –  12  noon  

           

Lunch 12:00  –  1:00  pm

 Class

1:15  –  5:00  pm  

Sabine  Gross  Vasquez

The  Service  Industry  and  

Customer  Service 9:00  am  –  12  noon

               

Lunch 12:00  –  1:00  pm

 Class

1:15  –  5:00  pm  

Dr.  Neha  Singh

The  Restaurant  and  Hotel  

Industry 9:00  am  –  12  noon  

               

Lunch 12:00  –  1:00  pm  

Class 1:15  –  5:00  pm

 Tony  Zavala

             

Optional  Trip    

           

Optional  Trip  

                                                                          Cross  Cultural  Perspectives  of  

Hospitality  and  Tourism  Industry  

9:00  am  –  12:00  noon    

Dr.  Elena  Romine  

Etiquette  Lunch  at  UCR  Extension  hosted  by  Sodexho  

           

12:30  –  2:30  pm

Club  Management 9:00  –  11:00  am  

Instructor  TBA  

Lunch

11:15  am  –  12:00  noon  

Site  Visit: Morongo  Casino/Resort  

   

Overview,  Background,  Q  &  A  and  Tour  of  Facility  

1:30  –  3:00  pm  

Cabazon  Outlets 4:00  –  6:00  pm

The  Importance  of

Ethics  in  the    Hospitality  and    Tourism  Industry  

9:00  am  –  12:00  pm

 Lunch

12:00  –  1:00  pm  

Class 1:15  –  4:00  pm

 Work  on  Presentations  with  

classmates 4:00  –  5:00  pm

   

Cathy  Davis-­‐Dickey

                                                                         Destination  Management 9:00  am  –  12:00  noon

Instructor  TBA  

Lunch 12:00  –  1:00  pm  

Universal  Studios  

   

Overview,  Background,  Park  Philosophy,  Q&A  and  Behind  the  

Scenes 2:30  –  4:30  pm  

Free  time  to  explore  the  Park

 4:30  pm  –  Park  closure

Wrap-­‐Up  of  the  Course

9:00  –  10:30  am  

Early  Lunch 10:30  –  11:30  am  

Presentations

11:30  am  –  4:00  pm Sabine  Gross-­‐Vasquez  

Final  Exam

4:00  –  5:00  pm  

Signatures  for  travel  to  Florida/Room  238

5:00  –  5:30  pm

FREE DAY

Get Ready for

Departure to Disneyworld

Activities during the first two weeks

Accommodation:

International Residence Center at University Extension

  convenient location accommodates up to 160 students

  double and triple

occupancy dorm-style rooms

  each room includes bathroom, phone,

cable television, & wireless internet

  resident assistants are available to

assist students and provide activities

  Minimum age: 18

UCR Academic Requirements Students choose one 3-credit course offered through the

Disney College Program. Choices include:

  Disney Hospitality and Tourism

  Corporate Analysis

  Corporate Communication

  Creativity and Innovation

  Experiential Learning

  Human Resource Management

  Marketing You

  Organizational Leadership

  Interactive Learning

The course students choose to take through the

Disney College Program will be granted credit from

UCR

UCR Academic Requirements   Completion of 50-hour two-week intensive course at

UCR

  Completion of one 3-credit online course delivered by

  UCR while in Florida

  Completion of 6-month Academic Training at WDW

Additional Academic Requirements

  Monthly report

  Final project/paper

Other Optional Learning Opportunities   Professional Development Studies

  Disney Exploration Series

  Disney University Course Offerings

  My Disney Career Series

  Online Learning, including Harvard Business courses

Optional Learning Opportunities Professional Development Series (16 hours each)

  Allows students to study a specific line of business

  Targeted at select majors (finance, engineering, media/communications)

Disney Exploration Series (16 hours each)

  Explores how Walt Disney World Resort® operates in key areas (people management, leadership, marketing etc.)

  Conversations and presentations facilitated by Disney leaders

Disney University Courses (2 hours each)

  Opportunities to network with Disney Executives from a variety of lines of business

  Students gain valuable career management pointers and advice My Disney Career Series (2 hours each)

  Targeted career development classes (resume writing, interview skills, image excellence, networking, personal branding)

Online Learning (2 hours each)

  Series of two-hour classes that students can build towards a certificate

(9 required)

  20 courses offered by Harvard Business School (Cultivating customer loyalty, developing a global perspective, marketing essentials, etc).

Academic Training at Walt Disney World® Resorts

  Offers participants the opportunity for valuable work experience within a Fortune 100 Company

  Directed working and learning experience to expand knowledge of successful career practices

  Supervised employment extending classroom based occupational learning at on-the-job learning stations

Academic Training at Walt Disney World® Resorts

Students earn 6 semester credits for

6-month supervised internship

Positions include:

6-month positions

  Resort Hospitality

  Concierge

  Lifeguard

  Character Performer

Role Rotation (2 positions in 6 months)

  Quick Service food and Beverage

  Merchandise

  Attractions

Living at Disney World

  Two to four-bedroom fully furnished apartments.

  Costs are automatically deducted from students’ paychecks.

  24-hour security in apartment complexes

  Bus transportation is provided to and from Disney World and to grocery stores, post office and shopping malls.

Earning at Disney World   Participants will work in front-line

roles such as Resort Hospitality and Concierge

  Average of 30–37.5 hours per week

  Up to 55 hours during peak seasons

  Base pay $7.67/ hour

  Hourly rate of pay is determined by the role at the Walt Disney World ® Resort

Program Admission Requirements   Must have completed first year courses before

start of program   Enrolled as a full time undergraduate student at

your home institution   Recommended by your institution   In good academic standing   Have strong conversational English (TOEFL

500+, IELTS 5.0, TOEIC 600)   Pass an oral interview with a Disney recruiter

Program Procedures   Students complete UCR application, including essay and copy of transcripts,

photo page of passport   Students are pre-screened by their home institution and recommended to

UCR   UCR assesses student application and recommends list to Disney for

interviews   Normally, Disney conducts the interview on campus (alternatively through

Skype)   Once interviewed by Disney, successful applicants will be offered a role at

Walt Disney World ® Resorts, normally within one week.   Students will have two weeks from the offer date to accept the role and are

required to pay $450 nonrefundable application fee to UCR. Proof of financial support is also required at that time.

Financial Statement Requirements Cost UCR

Tuition $3,800.00

Tuition Scholarship ($500.00)

Transportation from LAX to UCR Included

UCR Housing fee Included

UCR Meals Included

Transportation from UCR to LAX Included

Medical Insurance $550.00

subtotal $3,850.00

COST Disney in Orlando

Programs Assessment Fee $100.00

Books/Materials fees $155.00 (approximate)

Food $50/week $1,200.00 (estimated)

Housing $92.50/week $2,220.00 (estimated)

Misc Expenses $500.00

subtotal $4,175.00

TOTAL program cost $8,025.00

  Your estimated wages earned through your Disney employment are $7,500.00 so that the out of pocket expenses are estimated to be $1,025.00

  You must, however, demonstrate full finances of $8,025.00 to be eligible for the visa

Program Procedures   Once deposit and financial statement has been

received, UCR will issue DS-2019   When students receive DS-2019, they can make

an appointment to be interviewed by the U.S. Embassy for the J-1 visa

  Once visa has been approved, students can

make airline reservation as a school group for arrival (pick up by UCR included only when travelling as a group)

The J-1 Student Training Visa   Only students who are enrolled in a full time

undergraduate program at their home institution are eligible for this program (must be enrolled during the entire 6.5 month program in the U.S.)

  REMEMBER the purpose of the student’s

visit to the U.S. is to undertake a Certificate program through UCR. The main purpose is NOT to work at Disney. Disney provides students with academic training and is an integral part of the University of California, Riverside Certificate.

UNIVERSITY OF CALIFORNIA RIVERSIDE

Thank you!