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University Libraries Diversity Strategic Plan

2014 – 2019

Two-Year Update 2014-2016

Submitted by the

Library Diversity Committee

Gerald Holmes, (Committee Chair), Michael Crumpton, Orolando Duffus, Liane Elias, Jackie Gaither, David

Gwynn, Norman Hines, , Jada Jones (LIS Student Member), Jennifer Motszko, Mark Schumacher and Sara

Maeve Whisnant (LIS Student Member)

June 28, 2016

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Contents

Introduction ............................................................................................................................................................................ 3

Progress Update ...................................................................................................................................................................... 4

Strategic Goal No. 1 – Create and sustain a welcoming, supportive and inclusive campus climate. ................................. 5

Strategic Goal No. 2 - Develop programming and outreach for the Libraries and the campus community in support of

diversity. .............................................................................................................................................................................. 7

Strategic Goal No. 3 – Support diversity in the curriculum and our collections ................................................................. 9

Strategic Goal No. 4 – Ensuring a library environment that reflects diversity. ................................................................ 11

Strategic Goal No. 5 – The University Libraries will provide resources that prepare our students to live and work in an

increasingly diverse global world. ..................................................................................................................................... 13

Strategic Goal No. 6 – Develop and execute a comprehensive Diversity and Inclusive Communication Plan. ............... 14

Additional Activities and Events ............................................................................................................................................ 15

Conclusion ............................................................................................................................................................................. 16

Appendix A (Goal 3): Outreach and Education ..................................................................................................................... 17

Information Literacy, Education and Outreach (LSTA Grant) ........................................................................................... 17

Student Information Literacy ............................................................................................................................................ 17

Presentations, Exhibits, Writings and Blog Posts .............................................................................................................. 18

Outreach ........................................................................................................................................................................... 19

Appendix B (Goal 4): Post MLS Diversity Residency Report ................................................................................................. 20

Introduction ...................................................................................................................................................................... 20

Orolando Duffus: 2014-2016 ............................................................................................................................................ 20

Year One Summary ........................................................................................................................................................... 20

Year Two Summary ........................................................................................................................................................... 21

Appendix C (Goal 6): Diversity and Inclusive Communication Statistical Report ................................................................. 23

Blog and Website Statistics ............................................................................................................................................... 23

Subject Guide Statistics ..................................................................................................................................................... 23

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Introduction

University Libraries Strategic Diversity Plan – 2014 – 2019

At The University of North Carolina at Greensboro (UNCG), one of the core values of the institution is inclusiveness

which is defined in the current University strategic plan as: “A welcoming and inclusive academic community based on

open dialogue and shared governance offers a culture of caring with visible, meaningful representation of differences.”

The University Libraries seek to promote and

provide a culture of diversity and

inclusiveness for all library patrons and library

staff through their collections, programs, and

services. The Library Diversity Committee

was created to provide a library environment

that is conducive to diversity by ensuring that

it is receptive to user diversity, by supporting

diversity in the curriculum, and by supporting

diversity across campus.

The Committee is appointed by the Dean of

University Libraries in consultation with the

Libraries’ Administrative Advisory Group. The

Committee includes one member from each of the Libraries’ units and departments. When special programs or

workshops are needed to introduce new or revised resources, the Committee may include additional library staff such as

the Library Liaisons to the Office of Accessibility Resources and Services, the Office of Multicultural Affairs, and the

International Programs Center. Two students, one faculty member from the Library and Information Studies

Department, and the Diversity Resident Librarian will be invited to serve on the Committee. Additional members may

be appointed if necessary to represent special interests.

As an example of its commitment to diversity,

the University Libraries have created an

ongoing Diversity Resident Librarian program

which is a post-graduate fellowship designed

to increase diversity within academic

librarianship. Four Diversity Residents have

participated in this program since 2008.

Additionally, as yet another way to increase

diversity within librarianship, the University

Libraries have partnered with the Department

of Library and Information Studies (LIS) in

three grants from the Institute of Museum and

Library Services to host the ACE (Academic and

Cultural Enhancement) Scholars program

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which provides tuition, a stipend, and professional development support to graduate LIS students who are primarily

from underrepresented populations.

Valuing diversity means recognizing that we are all shaped by numerous and varied factors, making each of us uniquely

qualified to contribute to the collective goal of the Libraries which is to serve the information needs of our diverse user

groups (http://library.uncg.edu/info/diversity/). The University Libraries define diversity as “The vibrant variety of

human characteristics that combine to shape each one of us.” These characteristics include not only the familiar

categories of race, ethnicity, religion, and sexual orientation, but also age, cognitive style, disability, economic or

educational background, national origin, native language, marital status, political affiliation, and more.

The Libraries’ definition of diversity is intentionally broad. As the student population of UNCG becomes more varied and

diverse, and in keeping with the University’s Global Engagement Quality and Enhancement Plan (QEP), it is crucial that

the Libraries value, and are seen by students, faculty and staff as valuing, diversity and inclusion.

The Libraries Diversity Committee has worked to create a strategic diversity and inclusion plan based around six goals:

Strategic Goal #1 – Create and sustain a welcoming, supportive and inclusive campus climate.

Strategic Goal #2 – Develop programming and outreach for the Libraries and the community in support of

diversity.

Strategic Goal #3 – Support diversity in the UNCG curriculum with a collection that represents the diversity of

the UNCG experience.

Strategic Goal #4 – Create a library environment that reflects diversity.

Strategic Goal #5 – Prepare UNCG students to live and work in a diverse global world.

Strategic Goal #6 – Develop and execute a comprehensive Diversity and Inclusive Communication Plan.

Progress Update

University Libraries Strategic Diversity Plan – 2014 – 2019

The UNCG University Libraries’ interest in diversity is supported by 1) trends in the field of professional librarianship, 2)

demographic realities, and 3) university-wide goals. According to the latest United States census, the state of North

Carolina continues to grow in cultural diversity, as do Guilford County and the city of Greensboro. Furthermore, UNC at

Greensboro will continue to nurture a campus community that reflects and embraces the increasing diversity of North

Carolina.

University Libraries’ diversity activities and action items for 2014/2015 and 2015/2016 are highlighted in the update

report on the following pages. We are grateful to the University Libraries’ faculty and staff for their continuing generous

support of our Diversity Strategic Plan.

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Strategic Goal No. 1 – Create and sustain a welcoming, supportive and inclusive campus climate.

The UNCG campus community includes people from all over the world. To ensure that the University Libraries are

providing an environment in which all library users will feel comfortable using our resources, we are committed to

providing services that reflect our global community.

Objectives Action Items Planned Expected Outcomes Responsible Status

Provide a welcoming, supportive and inclusive environment for all library users that reflects a global community

Prepare library exhibits that recognize and highlight the diversity of the campus.

2014-15 Increased awareness of diversity and its importance to the campus community.

University Libraries’ Staff working with Gerontology Center, African American and African Diaspora Studies, Campus Recreation, Office of Leadership and Service-Learning, New Student & Spartan Family Programs, The Wellness Center, UNCG Student Health Services, Housing & Residence Life, The Spartan Trader, Consignment Shop and Theatre

Completed

Create a video about library services using sign language.

2015-16 Students will feel more welcome in the Libraries.

Access Services Completed

Use an Integrated Library System (ILS) that supports at least 12 languages.

2014-15 Increased number of populations accessing the ILS in non-English languages.

ERIT Completed

Increase the number of diversity related programs offered in University Libraries by 10% including one underrepresented population each year.

2018-19 Increased awareness of diversity and its importance to the campus community.

Diversity Programming Subcommittee, SCUA, all Liaisons, DMC, ERIT, ROI, Social Media Committee, Diversity Coordinator, Harold Schiffman Music Library, Access Services

Use international greetings and non-English signage for video display board near Access Services.

2016-17 Students will feel more welcome in the Libraries.

Access Services Completed

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Create multilingual signage to welcome students in different languages into the Harold Schiffman Music Library.

2015-16 Students will feel more welcome in the HSML.

HSML Completed

Broaden the collecting priorities in Special Collections and University Archives to document under-represented communities both on campus and within the Greensboro community.

2016-17 Collections that will support future instruction, research, class projects, programming, and community engagement.

SCUA Ongoing

Develop programming for users that highlights global issues and cultures.

2016-17 Collections that support issues related to diversity and global issues.

Library Diversity Committee

Ongoing

Include materials in Libraries’ collections that reflect a variety of cultures and international issues.

2014-15 Collections that support issues related to diversity and global issues.

SCUA, all Liaisons, DMC, ERIT, ROI, Social Media Committee, Diversity Coordinator, Harold Schiffman Music Library, Access Services

Completed

Provide technical support for the authoring of the campus web accessibility standards. Partner with the Office of Accessibility Resources and Services (OARS), the International Programs Center (IPC) and the Office of Intercultural Engagement to ensure that library services provide universal access and enhance visibility for distinct populations with different learning needs.

2015-16 Improved web accessibility for those with disabilities.

ERIT Completed

Work with OARS to ensure accessibility of public computers

2014-15 Improved accessibility to the Libraries computers and other IT hardware.

ERIT Completed

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Strategic Goal No. 2 - Develop programming and outreach for the Libraries and the campus community in

support of diversity.

The University Libraries are committed to providing and supporting programs that will be reflective of the campus

community. Library programming and outreach will be designed to increase the awareness and utilization of library

resources to provide support for students and faculty.

Objectives Action Items Planned Expected Outcomes

Responsible Status

Provide support for diversity programming, outreach and understanding of University Libraries, across campus, and in the profession

Collaborate with the Office of Intercultural Engagement on at least one activity to highlight the library resources accessible in the IRC.

2016-17 Increased collaborative activity with IRC and the Libraries and increase awareness of library resources.

Diversity Programming Subcommittee, Diversity Coordinator, Harold Schiffman Music Library, and Liaison to OIE

Collaborate with Office of Accessibility Resources and Services (OARS) on at least one activity to highlight the library resources accessible to physically challenged students.

2016-17 Increased collaborative activity with OARS and the Libraries and increase awareness of OARS and library resources.

Diversity Programming Subcommittee, Diversity Coordinator, Harold Schiffman Music Library, and Acquisitions Department Liaison to OARS

Contribute to heritage month programming by sponsoring library displays (i.e. African American History Month, Women’s History Month, etc.)

2014-15 Increased activity from groups outside of the Libraries.

Groups outside of the Libraries.

Completed

Create a bilingual (Spanish/English) bookmark to welcome native speakers of Spanish.

2016-17 Students and parents will feel more welcome to the Libraries.

Library Diversity Committee, Liaison who works with international students, foreign language students, IPC, Diversity Coordinator and Harold Schiffman Music Library

Use bookmarks to reach out to Hispanic/Latino students and their parents.

2016-17 Students and parents will feel more welcome to the Libraries.

All Public Services Desk in the Libraries

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Collaborate with the International Programs Center (IPC) and the Office of Intercultural Engagement to increase the number of library exhibits that recognize and highlight the diversity of the campus by 10% each year.

2016-17 Increased collaborative activity with campus organizations.

Diversity Programming Subcommittee, Diversity Coordinator, HSML

Coordinate HSML displays with IRC displays for heritage celebrations. IRC and HSML coordination with supplying music, theatre and dance for heritage celebrations.

2017-18 Increased collaborative activity with campus organizations.

Diversity Programming Subcommittee, Liaisons who lead tours and conduct classes for international students or for foreign language students, SCUA, Diversity Coordinator, Harold Schiffman Music Library,

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Strategic Goal No. 3 – Support diversity in the curriculum and our collections

The University Libraries are committed to providing resources to support campus curricula and making users aware of

the resources that are available. Inclusion of diversity within our collections and to the curriculum provides a foundation

for students to successfully compete in an increasingly diverse world. Everyone benefits when materials representing a

variety of viewpoints are available.

Objectives Action Items Planned Completion

Date

Expected Outcomes Responsible Parties Status

Support diversity in our collections and the curriculum and in other areas across campus.

Collaborate with Library and Information Studies (LIS) on at least one activity related to diversity each year.

2016-17 Increased collaborative activity with the LIS Department.

Library Diversity Committee, Diversity Coordinator, Library and Information Studies Department

Continue providing instructional opportunities for courses related to diversity and global issues.

2016-17 Increased instructional support of global issues in the curriculum

ROI, Library Diversity Committee

Increase publicity by 10% to other academic units about the Libraries specific LibGuides and collections that support diversity.

2016-17 Track statistics on instruction offered to classes related to diversity and global issues.

Library Diversity Committee, Diversity Coordinator

Catalog materials that include a diverse linguistic background; collect materials in a variety of languages to serve both the leisure and curriculum needs of the University.

2017-18 Strong collection serving diverse languages and users.

SCUA, ROI, ERIT, Acquisitions and Collection Development, Cataloging, Harold Schiffman Music Library, Diversity Coordinator

Develop LibGuides and tutorials specifically geared towards Study Abroad.

2017-18 Strong collection serving diverse languages and users.

Library Diversity Committee, Liaison who works with international students, foreign language students, IPC, Diversity Coordinator and Harold Schiffman Music Library

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Review collection development procedures to make sure we are acquiring strong collections in a diversity of languages that support our user population.

2016-17 Evaluate collection to see if the collection meets the needs of diverse users.

Library Diversity Committee, Liaison who works with international students, foreign language students, IPC, Diversity Coordinator and Harold Schiffman Music Library

Continue to offer the TellMeMore (Learn a language) database and the Pronunciator database.

2017-18 To help students, faculty and staff build skills in a variety of foreign languages.

ERIT, Library Diversity Committee

Provide closed captioning of some tutorials and library videos.

2016-17 Make library resources accessible to the hearing impaired.

ERIT Completed

Ensure diversity in our digital projects (Runaway Slaves, Home Economics Pamphlets, Women Vets, etc.).

2015-16 Produce digital projects that support the information needs of diverse populations.

ERIT Completed

Work with UNCG faculty on collaborative digital projects of interest to diverse audiences (Slavery Petitions, Shoah, Anne Finch, etc.).

2015-16 Produce digital projects that support the needs of students, faculty, researchers and staff.

ERIT, Library Diversity Committee

Completed

Submit a community engagement grant (IMLS Sparks! Ignite) based on direct contact with minority youth to train them on photography and digitization.

2015-16 Greater library engagement with minority youth.

ERIT Completed

Collaborate with faculty so that MUS 135 students get extra credit for attending heritage celebrations at the IRC.

2017-18 University Libraries contribution to community engagement outreach.

HSML

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Strategic Goal No. 4 – Ensuring a library environment that reflects diversity.

The University Libraries want all users of Library services to feel welcome. We are committed to offering training and

programming to enable staff to increase their skills and knowledge in serving diverse populations. In addition, we are

firm in our commitment that a diverse staff results in a more talented, creative and innovative workforce.

Objectives Action Items Planned Completion

Date

Expected Outcomes Responsible Parties

Status

Ensure a library environment that is receptive to staff diversity.

Offer cultural enrichment discussion/film series for library faculty and staff.

2016-17 Increased awareness among staff of the needs and expectations of colleagues and customers from a variety of cultures.

ROI, OARS, IPC, OIE, Library Diversity Committee

Ensure all employees feel the Libraries are a welcoming and supportive environment, regardless of position or place within the organizational hierarchy.

Offer training for staff that increases diversity of knowledge (example the topic of micro-aggressions).

2016-17 Help create a campus environment that is open and welcoming to all LGBTQ students, faculty and staff.

All Library Staff and Faculty

Ensure that 1-3 staff members attend Safe Zone/Ally Training annually in each department until 100% are trained

2016-17 Help create a campus environment that is open and welcoming to all LGBTQ students, faculty and staff.

All Library Staff and Faculty

Recruit and retain a diverse workforce.

University Libraries leadership will provide support to encourage staff members to enroll in professional development course offerings from Human Resources Services that are centered around diversity.

2016-17 Wider diversity within the candidate pools for professional positions.

All Library Staff and Faculty, Dean of Libraries Diversity Coordinator, Search Committee Chairs

University Libraries leadership will provide support to encourage staff members to enroll in professional development course offerings from Human Resources Services that are centered around diversity.

2016-17 Enhanced staff awareness of the importance of employee diversity.

All Library Staff and Faculty, Dean of Libraries Diversity Coordinator, Search Committee Chairs

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All open professional librarian positions will be advertised in sources recommended by Human Resources Services that target underrepresented populations.

2016-17 Wider diversity within the candidate pools for professional positions.

Dean of Libraries Diversity Coordinator, Search Committee Chairs, Assistant Dean for Administrative Services

Completed

Continue our Diversity Resident Librarian program for a recent MLS graduate who is from an underrepresented group. The Resident will be expected to have projects related to services to diverse groups within UNCG.

Ensure that newly hired staff are made aware of various affinity groups on campus (Alianza, Black Faculty and Staff Association, Safe Zone, etc.).

2016-17 Provide candidates from underrepresented groups additional exposure to all aspects of academic librarianship

ROI, Library Diversity Committee

Completed

Offer training on the topic of micro-aggressions.

2016-17 Enhanced staff awareness of the importance of employee diversity.

ROI, Library Diversity Committee

Ensure that LIS students from underrepresented populations are offered equal access to practicums and internships within University Libraries.

Explore the possibility of establishing a Diversity and Inclusion Certificate Program to provide a formal recognition to staff who participate in making the University Libraries a more diverse campus destination on campus. A report with recommendations will be prepared and presented to the Dean of University Libraries by 2018. If the Diversity and Inclusion Certificate Program is recommended and established, University Libraries will recognize staff who have completed the program.

2018-19 Enhanced staff awareness of the importance of employee diversity.

ROI, Library Diversity Committee

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Strategic Goal No. 5 – The University Libraries will provide resources that prepare our students to live and

work in an increasingly diverse global world.

The University Libraries will provide programming and resources to support for the UNCG current QEP “Global

Engagement”.

Objectives Action Items Planned Completion

Date

Expected Outcomes Responsible Status

Host programming that will support the goals of the campus Quality Enhancement Plan (QEP) “Global Engagement.” Partner with International Programs for library displays that will emphasize the Libraries’ collection that relates to global issues.

Promote the Campus Read in University Libraries and all future “Campus Reads” related to the Global Engagement QEP.

2014-15 Increased awareness of the impact of human trafficking (2014) and other issues raised in subsequent Campus Reads.

Research, Outreach and Instruction

Completed

Host a Campus Read discussion group.

2017-18 University Libraries’ participation in the QEP.

ROI, Library Diversity Committee

Showcase a poster display about the horrors of genocide.

2014-15 Expose library users to information about genocide as a global issue.

Library Diversity Committee

Ensure our webpages are easily translated to different languages.

2015-16 Increased number of populations accessing the library web pages in non-English languages

ERIT Completed

Explore opportunities to support awareness of music, theatre and dance through collaboration with IPC.

2018-19 Increased awareness and appreciation of music, theatre, and dance globally.

Harold Schiffman Music Library and Diversity Programming Subcommittee

Completed

Raise awareness with international students of the ability to translate the Libraries’ website from English to 43 languages.

2016-17 Increased number of populations accessing the library webpages in non-English languages.

ERIT Completed

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Strategic Goal No. 6 – Develop and execute a comprehensive Diversity and Inclusive Communication Plan.

The University Libraries will promote diversity and inclusion as a core value for the UNCG Libraries using multi-media

forms.

Objectives Action Items Planned Completion

Date

Expected Outcomes Responsible Status

Create a communication plan that promotes the understanding and celebration of differences as well as similarities.

Communicate diversity and inclusion efforts to Libraries’ staff and Campus Community.

2016-17 Documented inclusion of diversity within library publications.

Diversity Communications Subcommittee, Diversity Coordinator, All University Libraries’ Staff, ERIT, DMC, ROI.

Ongoing

Ensure that diversity and inclusion are reflected in the Libraries’ communication outlets, such as the website, brochures, blogs, annual reports, podcasts, etc.

2017-18 Increased program participation and support.

Diversity Communications Subcommittee, Diversity Coordinator, All University Libraries’ Staff.

Ensure library subject pages list and link to diversity and inclusion resources and collections

2014-2015 Increase our web emphasis on diversity.

Diversity Communications Subcommittee, Diversity Coordinator

Completed

Create a new blog to promote events, new materials, resources, and Libguides.

2015-16 Increase our web emphasis on diversity.

Diversity Communications Subcommittee, Diversity Coordinator

Completed

Redesign library diversity webpages (as requested by the Diversity Committee)

2015-16 Increase our web emphasis on diversity.

ERIT Completed

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Additional Activities and Events

The UNCG Class of 1965 invited The Libraries to host the program, “Looking Back, Moving Forward” during their

50-year class reunion weekend on April 10, 2015. The UNCG Class of 1966 invited The Libraries to host a similar

program with the same title on April 15, 2016. The interactive sessions explored the student experience of the

1960’s as well as community involvement to embrace social and political change of the decade. Most of the

Program Panelists gave oral histories as part of the Libraries’ African American Memory Project.

The Access Services Department is creating a brief video that focuses on UNCG's deaf community. Juanita

Thacker has created the story boarding that will include library services and resources in the video. She is

working with DACTS staff members and Laath Martin who will record the video. In preparation for creating the

video, Juanita attended a series of American Sign Language (ASL) classes offered by the professional

development team in the Human Resources Office.

Sarah Caudle, Alva Jones and Jennifer Morrow also attended the Human Resources Office sponsored workshops,

Introduction to ASL, which consisted of 4 sessions.

The Access Services Department instituted the use of the Library Services Special Needs Communication

Guide, http://www.librariesandautism.org/downloads/guide.pdf. This is at the Check Out desk to aid with

assisting users on the autism spectrum, the hearing impaired and it is helpful to assist Spanish speaking

patrons. It's printed and in a notebook.

Diversity & Global Engagement Expo: Creating New Conversations – Thursday, January 15th

2:00-6:00 pm. Well over 200 attended the Global Expo Fair.

URL - http://uncglibdiversityinclusion.blogspot.com/2015_01_01_archive.html

For the first time, direct access to the audio recordings of interviews with African American students who

attended Women’s College/UNCG in the 1960’s is available online. University Archives completes grant to

enhance oral history interview access. The URL is:

http://uncgspecial.blogspot.com/2015/05/university-archives-completes-grant-to.html

The “Academic and Cultural Enrichment” (ACE) Scholars Program completed the third cohort. Ten students

graduated in December 2014 and 2 graduated in 2015. The ACE Scholars program is designed to recruit and

prepare minority librarians for serving their communities in the 21st Century. Twelve students completed the

program and are now professional librarians. The article, “ACE Scholars Cohort Three Update” was authored by

Gerald Holmes for the Summer 2014 issue of the BCALA Newsletter.

The Libraries had volunteers who assisted with the 2015 Conference on African American and African Diaspora

Cultures and Experience (CACE). University Libraries staff moderated and presented on CACE panels and led

discussion during the CACE Career Luncheon on Feb 11th.

Providing guidance and leadership on the Chancellor’s Advisory Committee on Equity, Diversity and Inclusion,

The Libraries representative on the committee served on an Ad-hoc Committee that assisted in revising the

UNCG Faculty Senate’s bylaws to create a new committee. The Faculty Senate Committee on Equity, Diversity

and Inclusion was established with a unanimous vote of the UNCG Faculty Senate on May 6, 2015.

The UNCG University Library’s collaboration with the Hayes Taylor YMCA to work on the IMLS Sparks! Ignition

Grant for Libraries. The $23,522 grant program officially launched to the public on February 21st. Grant funding

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allows the students in the YMCA’s Achievers Program to collaborate with the Libraries to collect and digitize

Greensboro’s history. On June 20th staff and students will invite the public to bring a cherished letter,

document or photograph to let the Libraries digitize the item to store in a newly created “Community History”

site. It is expected that the project will be completed by September 30th and items will be available for viewing

on the website after that date.

Conclusion

Moving Forward - much remains to be done. The University Libraries’ progress toward each action item is important to

creating and sustaining a welcoming, supportive and inclusive climate. The Universities Libraries Diversity Strategic Plan

will be modified to exist within the University of North Carolina at Greensboro Strategic Plan when it is in place.

The Libraries will continue to provide an environment that supports new modes of learning and research for all patrons.

This, along with a culture of innovation and creativity is critical in order that the Libraries might be seen by students,

faculty and staff as valuing diversity and inclusion.

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Appendix A (Goal 3): Outreach and Education

Information Literacy, Education and Outreach (LSTA Grant)

Staff Training and Discussion

Jenny Dale and Lynda Kellam hosted a Liaison Meeting on the topic of micro-aggressions on March 4, 2016. The

article that was discussed was from Jaena Alabi, Racial Microaggressions in Academic Libraries: Results of a

Survey of Minority and Non-minority Librarians, The Journal of Academic Librarianship (2015).

The Libraries’ Diversity Committee hosted a Diversity Celebration on February 24, 2016 to deliver the NCLA

Conference presentation to Library Staff and to discuss the University Libraries Diversity Strategic Plan in order

to provide the Staff an opportunity to assist the Committee in identifying new action items.

Erin Lawrimore, History of African Americans at UNCG. Presentation for library staff, February 12, 2015

Gerald Holmes was invited by the UNC at Chapel Hill’s Library Diversity Committee to present and discuss with

the Library Staff best practices to encourage and support increasing the number of Librarians from

underrepresented populations that apply for open positions in their Library on January 6.

We hosted three (3) University Libraries Diversity Forums. From the three sessions, a total of 40 staff members

attended. The purpose of the Diversity Forums were to discuss the University Libraries Diversity Strategic Plan,

a document which helps guide diversity and inclusion within The Libraries. Forums were created and held on

Thursday, December 18 at 2:00 pm; Tuesday, January 6 at 3:00 pm and Wednesday, January 7 at 10:00 am.

The History of Women's Physical Education at UNCG: 1892-1963 presented by Kathelene McCarty Smith

Wednesday, March 25th from 2:00-3:00 - 15 attended

LGBT History of UNCG Presentation presented by Stacey Krim

Friday, March 6th from 12:30-1:30 pm - 15 attended

The History of African American Students at UNCG presented by Erin Lawrimore

Thursday, February 12th from 2:00-3:00 pm - 15 attended

Student Information Literacy

Erin Lawrimore - A History of African Americans at UNCG for AFS 210: Blacks in American Society: Social,

Economic, and Political Perspectives (Armondo Collins, Fall 2015).

Erin Lawrimore - A History of African Americans at UNCG for AFS 315: Theories and Paradigms in African

American Studies (Michael Cauthen, Fall 2015).

Erin Lawrimore - UNCG and the Civil Rights Movement for HIS 212: The United States: A General Survey Since

1865 (Ethan Moore, Fall 2015).

Erin Lawrimore - A History of African Americans at UNCG for AFS 355: Making of the African Diaspora (Omar Ali,

Fall 2015).

Erin Lawrimore - A History of African Americans at UNCG for AFS 315: Theories and Paradigms in African

American Studies (Michael Cauthen, Spring 2016).

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Erin Lawrimore - A History of African Americans at UNCG for AFS 355: Making of the African Diaspora (Omar Ali,

Spring 2016).

Erin Lawrimore - Library Instruction. Introduction to University History, with emphasis on African American

history and civil rights, for two sections of AFS 201: Introduction to African American Studies (Omar Ali, Fall

2014).

Erin Lawrimore - Library Instruction. UNCG and the Civil Rights Movement for AFS 315: Theories and Paradigms

in African American Studies (Michael Cauthen, Spring 2015).

Presentations, Exhibits, Writings and Blog Posts

Bucknall, T. & Kovari, J. (April, 2016). Runaway Slave Ads: One vision, two approaches. Coalition for Networked

Information, San Antonio, Texas.

Article published - Public Libraries (Jan. – Feb. 2016) Volume 55, Number 1, Pages 22-24. Perspectives: Fueling

the Profession with

Diversity. Co-authored with Michael Crumpton.

Crumpton, M. A. & Holmes, G. V. (2016). Fueling the Profession with Diversity.

Public Libraries.

Gwynn, D. & Catlett, S. (2015-2016, June). At-risk Youths as Community History ambassadors: The Young Achievers

Digitizing Greensboro History Explorers Program. ACRL Rare Books and Manuscripts (RBMS) Section Conference,

Berkeley, California.

Gwynn, D., Craft, A., & Koelsch, B. A. (2015-2016, May). Civil Rights Greensboro and the Women Veterans

Historical Project: Migrating Existing Digital Collections into CONTENTdm. CONTENTdm Users Group

Conference, Baltimore, Maryland.

Gwynn, D. (2015-2016, November). Hayes-Taylor YMCA Achievers: Digitizing Greensboro History. iDEAL Summit

(hosted by Dept. of Library and Information Studies), Greensboro, North Carolina.

Lawrimore, E. R., African Americans at the University of North Carolina at Greensboro, 1892-1971. Online exhibit

produced in conjunction with the Google Cultural Institute.

Lawrimore, E. R., African American Staff at State Normal, 1892-1919. Exhibit in the EUC Connector case,

February 2016

Members of the Libraries’ Diversity Committee, “Diversity from the Inside Out: Eight Years of the UNCG Libraries

Diversity Committee” at the 2015 NCLA Conference. Also, coordinating committee members to create and

submit a written presentation that was accepted to be published in North Carolina Libraries in 2016.

Gerald Holmes moderated a Panel Presentation – “Make it Matter: How Schools that

provide LIS Education are Working to Improve Diversity and Inclusiveness,” NCLA Biennial Conference on

October 22.

Erin Lawrimore, Eduard Lindeman, Julius Foust, and the Ku Klux Klan. Spartan Stories blog post

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Erin Lawrimore, The Founding Years of UNCG's Neo-Black Society, 1968-1973. Spartan Stories blog post

Erin Lawrimore, Neo-Black Society at Risk: The 1973 Challenge of NBS's Funding. Spartan Stories blog post

Erin Lawrimore, Restoration of Neo-Black Society Funding and the Ensuing Challenges, 1973. Spartan Stories

blog post

Erin Lawrimore, African American Faculty Members at UNCG, 1967-1969. Spartan Stories blog post

Erin Lawrimore, The Black Arts Forum and Black History Month Celebrations at UNCG, 1969-1985. Spartan

Stories blog post

Erin Lawrimore, Charlotte Hawkins Brown, Walter Clinton Jackson, and Segregated Facilities at WC. Spartan

Stories blog post.

Erin Lawrimore, Sister Mary Michel Boulus (class of 1947): Educational Leader. Spartan Stories blog post.

Erin Lawrimore, UNCG's Black Power Forum of 1967. Spartan Stories blog post.

Erin Lawrimore, Charlotte Hawkins Brown, Walter Clinton Jackson, and Segregated Facilities at WC. Spartan

Stories blog post.

Erin Lawrimore, Sister Mary Michel Boulus (class of 1947): Educational Leader. Spartan Stories blog post.

Erin Lawrimore, UNCG's Black Power Forum of 1967. Spartan Stories blog post.

Outreach

With external funding (2015-2016), Keith Gorman, assisted by a graduate student and some library staff members, was

able to teach 35 class sessions in area middle schools and high schools incorporating primary documents into curriculum

development and instruction. Special Collections and University Archives (SCUA) at UNC at Greensboro is piloting a

program that brings archivists and collections into the classroom. The LSTA EZ Grant allows SCUA to meet with

approximately 1,150 students. Library Services and Technology Act (LSTA) Grants are federal funds from the Institute of

Museum and Library Services that are awarded by the State Library to eligible North Carolina libraries. The project was

open to middle schools and high schools in Guilford, Forsyth, Alamance and Rockingham Counties. The recent year 2015

– 2016 schools included Western Guilford High School, Greensboro, N.C., Reidsville Middle School, Reidsville, N.C.,

Northern Guilford High School, Greensboro, N.C. and Dalton McMichael High School, Mayodan, N.C.

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Appendix B (Goal 4): Post MLS Diversity Residency Report

The University of North Carolina at Greensboro

University Libraries - Post MLS Diversity Residency Report

Orolando Duffus, 2014-2016

Introduction

The University of North Carolina at Greensboro (UNCG) University Libraries has established a two-year Diversity

Residency in order to guide and develop a new librarian’s professional growth while investing in The Libraries’

commitment to diversity within the field of librarianship. In the first year of the program, the Resident rotates between

different functional areas of The Libraries gaining valuable experience in multiple service areas of academic librarianship.

The Resident also participates in diversity initiatives and outreach activities for both the library and the university. The

second year of the Residency aligns with the goals and interests of the Resident and is designed to be spent in one

department getting more in-depth experience in a particular area of the academic library profession

Orolando Duffus: 2014-2016

Was selected as the fourth Diversity Resident Librarian at the University of North Carolina at Greensboro (UNCG). This

report details each of the two years of his residency.

Year One Summary

During his time at UNCG Orolando divided his time between two departments within Jackson Library: Research,

Outreach and Instruction (ROI) and Special Collections and University Archives (SCUA). During year one, his time was

equally divided between both departments. Orolando had an interest in becoming a Business Librarian he spent fifty

percent of is time teaching and co-teaching business classes with Steve Cramer (Business Librarian) and the other fifty

percent was spent working in Special Collections and University Archives. His first year highlights include:

He served on the Administrative Advisory Group, Social Sciences Liaison Team, Diversity Committee, Electronic

Resource & Distance Education Librarian Search Committee, and the Reference Intern Search committee.

He devoted a significant amount of time to promoting the libraries collections and services through information

literacy instructions in Bryan School of Business. He taught multiple sections of Marketing 309 (mid-upper level

undergraduate marketing class) and was embedded in an MBA Capstone class. He delivered training workshops

on various business databases for library staff.

He created and maintained several lib-guides (Student Athletes, MBA 719, and BUS 105), created several video

tutorials for business databases such as SimplyMap, IBIS World and ReferenceUSA, provided reference in-person

and online, and participated in library outreach efforts. Orolando was also an active liaison for the Office of

Multicultural Affairs.

He performed numerous outreach/volunteer activities on campus. Orolando participated in UNCG’s Men Think

Tank – this is a campus based mentorship program where male faculty/staff meet with male students once

monthly, semi-formally, to discuss a plethora of topics. These sessions includes presentations on interviewing

etiquettes, definition of masculinity, imposter syndrome, etc.

He also created The Libraries’ first ever Diversity and Global Engagement Expo in Jackson Library; this was a

cultural enrichment initiative that aims to provide access to multicultural exchange so that every Spartan,

regardless of national origin or domicile, may exude a high level of intercultural competence. Orolando also

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created a library exhibit that was put on display at UNCG’s 33rd International Festival. The exhibit showcases

numerous library materials available to support our diverse student needs. He also showcased some culturally

relevant materials from his native land of Jamaica that were “hidden” in UNCG’s Harold Schiffman Music Library.

While working in SCUA, Orolando met with archivists and staff to better understand the various special

collections. He provided research help at the SCUA reference desk and shadowed some SCUA tours and

instruction sessions. Orolando Duffus processed the Carole Boston Weatherford and Loren Schweninger’s

manuscript collections that span over 26 linear feet. He created metadata and online finding aids for both

collections. He also created an online photo exhibit for some of Carole Boston Weatherford’s scrapbooks that

won numerous national accolades.

Towards the end of year one, Orolando created a pre/post-testing tool to help assess the growth and

development of the reference interns that are participating in the University Libraries’ Reference Internship

program. He also implemented a mentorship program that is entitled “Adopt a Protégé: LIS Intern Mentorship

Program.”

Orolando delivered multiple presentations including a panel discussion at the American Library Association’s Annual

Conference in San Francisco. His poster entitled “The Library as an Incubator of Anti-discrimination and Multicultural

Engagement” won first place at the diversity fair. He presented another poster at the Metrolina Library Conference and

delivered a virtual poster session at the biennial Association of College & Research Libraries Conference in Portland,

Oregon.

Year Two Summary

The second year of the Diversity Residency is designed to be spent in one department gaining in-depth experience in a

particular area of the academic library profession. Due to Orolando’s interest in business librarianship, he dedicated his

final year of Residency to work in Reference Outreach and Instruction (ROI), in particular serving as co-liaison for the

Bryan School of Business and Economics under the direction of the Business Librarian, Steve Cramer. He was able to gain

experience in instruction, collection development, and faculty outreach in regard to business librarianship. He also

served on numerous external committees for ACRL.

The highlights of Orolando’s second year as a Resident include:

Orolando served as an embedded librarian in the MBA Capstone course – Strategic Management in Action. He

was invited back by the professor to teach and support the day-time MBA class because his involvement with

the night-time class from a previous semester was a huge success.

Orolando served on the planning and proposal team for the Association of College and Research Libraries,

Residency Interest Group (RIG).

He also served on the ACRL 2017 Invited Papers Committee. The charge of the committee is to coordinate the

call for, review of, and presentation of the invited papers programs at the conference.

He co-created an Entrepreneurship Interest Group with Steve Cramer. The interest group is a subsection of the

Business Reference and Services Section (BRASS). The interest group provides several online workshops on the

basics of supporting entrepreneurs. It also provide helpful tips on how non-business librarians may support

social entrepreneurs and nonprofits in various libraries (mainly public libraries).

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In collaboration with several colleagues, Orolando presented two sessions in the NCLA 61th Biennial Conference

in Greensboro, NC. His sessions included a poster on ways to improve library outreach and marketing and a

presentation on the initiatives and accomplishments of UNCG University Libraries’ Diversity Committee since its

inception in 2007. In this panel presentation, members of the UNCG Libraries Diversity Committee discussed the

programs developed and sponsored by the UNCG Libraries Diversity Committee, beginning with training from

within the Libraries for staff, expanding to regional, national, and international representation.

Orolando was awarded the IFLA 2016 Congress Fellowship. This included a $1000 Stipend to attend The 2016

IFLA World Library and Information Congress in Columbus, Ohio. Orolando and Gerald Holmes will co-present a

poster session at the Congress– the poster was entitled “Creating the Strategic Plan to make the Library an

Incubator for Multicultural Engagement.”

Orolando Duffus hopes to find a library position that would allow him to receive his MBA and continue with his interest

in business librarianship.

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Appendix C (Goal 6): Diversity and Inclusive Communication Statistical Report

Blog and Website Statistics

Website: Year 1: Year 2: Year 1-Year 2:

May 1, 2014 - April 30,

2015

May 1, 2015 - April 30,

2015

Percentage Change

Libraries Diversity and Inclusion Blog

http://uncglibdiversityinclusion.blogspot.com/ 800 views 1962 views +145%

22 posts 19 posts -14%

Diversity at the University Libraries

http://library.uncg.edu/info/diversity/ 407 views 697 views +71%

Diversity Resources

http://library.uncg.edu/info/diversity/diversity_resources.aspx 68 views 85 views +25%

Post MLS Diversity Residency Program

http://library.uncg.edu/info/diversity/residency_program.aspx 327 views 396 views +21%

Subject Guide Statistics

Subject Guide/Topic Guide: Year 1: Year 2: Year 1-Year 2:

May 1, 2014 - April 30, 2015

May 1, 2015 - April 30, 2015

Percentage Change

A Wellspring of Information 27 16 - 40 %

Accessibility Resources and Services 104 130 + 25 %

African American & Africa Diaspora Studies Resources 1,171 1,117 - 4 %

Bullying 175 81 - 54 %

Civil Rights and Race Relations at UNCG and Greensboro 363 430 + 18 %

Desegregation and Co-Education at UNCG 164 205 + 25 %

Gerontology Resources 539 364 - 32 %

Indians of North America (Native Americans) 491 90 - 82 %

International and Global Studies Resources 449 784 + 75 %

Language, Literatures and Cultures Resources 610 923 + 51 %

Mosaic 13 9 -31%

Multicultural Resource Center 67 42 -37%

Newspapers: African American 67 38 -48%

Research on Equity, Diversity and Inclusion 118 20 -83%

Safe Zone Resources 112 128 +14%

Women & Gender Studies Resources 983 1,497 +52%

Total Libguide Views 5,453 5,861 +7%

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Year 1 May 1, 2014 to April 30, 2015

Most viewed libguide: African American & Africa Diaspora Studies Resources 1,171 views

Second most viewed libguide: Women & Gender Studies Resources 983 views

Year 2 May 1, 2015 to April 30, 2016

Most viewed libguide: Women & Gender Studies Resources 1,497 views

Second most viewed libguide African American & African Diaspora Studies Resources 1,117 views