United Bank Limited Internship Report 2010
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Transcript of United Bank Limited Internship Report 2010
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INTERNSHIP CONCLUSIVE REPORT
INTERNEE NAME:
INTERNSHIP PERIOD:
Six WEEKS
BRANCH (ES):
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Contents of Report
Acknowledgment 3
UBL, where you come first 4Consumer Banking
UBL Address 4UBL BusinessLine 4
UBL CashLine 4UBL Credit Cards 4UBL Drive 5
UBL Money 5Commercial Banking
Agriculture Products 6Small Business Schemes 6
Investment and Saving AccountsUBL Basic Banking Account 7
UBL Business Partner (Current Account) 7PLS UniSaver 7
PLS UniSaver Plus 7UBL Rupee Transaction Account (PLS Saving) 7
UBL UniFlex 7eTransaction (Current Account) 8
UBL Profit COD 8Complementary Services
Insurance Certificate 10
UBL Wallet VISA 10UBL Orion 10UBL Net banking 11
Humrah 11UBL e-statement 11
My LearningsAccount Opening 12
Clearing of cheques 19Remittances
Demand Drafts 24Pay Orders 24
Uni Remote 24Security Deposit Receipts 25
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Acknowledgment
By the Grace of Almighty, the most Merciful, the most Beneficial, I'm today
submitting my internship report, at the end of my first pragmatic experience and I'm gladto have it with UBL, where you come first, only if you're the customer. Thirst of learning
is inside you, and whatever the environment, if you're willing to learn, you do. At UBL, Ihad a new, challenging, yet a perfect environment to learn. My parents' prayers and their
teachings were always with me and hereby I will like to take this opportunity to show mygratitude to all those who made my internship an adventurous outwit.
.
.Here I am, from more professional and rather corporate environment of UBL
C.C. Satellite town branch. I never knew what it all going to be. As I enter the branch, ittook me a minute to realize that the person sitting in the half fortified walls is the
manager. Maybe I was expecting him in a glass sheeted room. At a glance, I grasped theinteresting personality of the manager and today at the end of my internship; hes one of
the persons Ill always remember. Sir whatever I learnt from you is always going to berespected, no matter whatever business field I choose. Those tips are always in my
memory bag.Despite of the most hectic schedule, Maa'm Saiqa helped me so much. I'm really
grateful to you maa'm for clarifying my concepts and making me learn from yourexperience. Whatever I learnt from you will definitely help me in my upcoming study
and the professional life ahead. Thank you so much for being so co-operative and sohelpful every time. I hope maa'm I have been up to your expectations.
In the end, I'll like to thank all my other colleagues, Mr. Ghaffar, Mr. Mirza, Mr.
Latif, Maa'm Beenish and all my other fellow internees, here and in cantt branch, for theirunconditional support and help in making me learn in a good environment.Umair Javed
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Consumer Banking
You as an individual can gain and benefit the most through UBL Consumer Banking. In
UBL you get friendly, efficient and attentive personalized banking services - a unique banking relationship experienced by each UBL client. You can utilize the following
services.
UBL Address
Owning a house of your very own is a cherished dream. A lot of planning and hard work
is involved in making this dream come true. That is why, at UBL we aim to make yourdecision easier, by offering you the right ingredients that can help you realize your dream
with absolute convenience.
UBL Address empowers you to become the proud owner of a home by offering a varietyof product and pricing options that are flexible yet affordable. So choose the best product
option and pricing to suit your needs. All product options are amortized and range over atenor of 3-20 years.
Buying a home
Why rent when you can buy? Buying a home of your choice has never been so easy.
With a maximum financing limit of 80% you can easily buy a house or apartment that best fits your requirements. So go ahead and start the search for your dream home
because with easy and affordable installments you need not think of renting a house when
you have hot UBL Address.
UBL Business Line
UBL Businesslin a complete solution to all your Business Financing needs. With UBL
Business Financing facility, you can now take your business to greater and newer heights,and achieve the level of success that you truly deserve. UBL Businessline is a running
Finance facility that not only provides funds for growth but also enables you to capitalizeon profitable opportunities.
With UBL Businessline, now you will surely say. Ab Hui Kamiyaabi Meri Manzill.Now, UBL Businessline credit line is here to solve all your cash flow problems. You can
utilize up to Rs.10 million with the help of which you now focus on your businessexpansion and growth.
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UBL Cash line
UBL Cashline is a flexible loan that provides you cash up to Rs.500,000 without any
security requirements. It empowers you to take control of your finance. UBL Cashline isaimed to make your life easierZINDAGEE ASAAN. Whether you are a salaried
individual or a businessman, UBL Cash line takes care of your cash requirements.
UBL Credit CardWelcome to the world of UBL Credit Cards the most exciting and vibrant credit card
brand in Pakistan. We offer you a range of innovative and exciting cards that is not onlypowered by the security of chip but also enable you to personalize it any way you want
UBL Drive
Accelerate your life; Drive the way that suits you! UBL Drive is a unique auto financing
product which offers you features, option and flexibility unmatched by any other bank,because at UBL, You come firs t.
New Car FinancingUBL Drive allows you to drive away in your own car by making a down payment of just15% and to top that with low monthly installments.
Used Car FinancingWith UBL Drive you can buy favorite used car (up to 5 years old) at the most affordable
rates.
Cash Your Car
UBL Drive is not a car loan; its financing facility that gives you Cash on your car, youcan get up to 75% of your car value.
UBL MoneyUBL money, the personal installment loan from UBL provides you with power, Control
convenience and the flexibility to manage your financial requirements and realize on yourdreams.
Its about buying new furniture or marriage expenses, financing the education of yourchild or enjoying vacations abroad! UBL Money caters your needs handsomely. You can
borrow any sum between 50,000 to 500,000 (PKR) and payoff up till 5 years. We knowwhat you need at what time. Just give us the opportunity and let us serve you best.
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Other Services:y UBL Net Bankingy UBL e-statementy Hamrahy UBL Wallet
UBL Net Banking:UBL Net Banking is an internet banking portal offering a simple, convenient and
secure method of accessing bank accounts on the internet. Its never being so easy toaccess and manage your finances in a secure real-time, online environment
UBL e-statement:UBL is pleased to announce the launch of the UBL e-statement facility which it
easier for you to get your statement of accounts and automated transactional debit/creditalerts right into you inbox.
Hamrah:UBL has always been adding the forefront in identifying and meeting the
financial needs of its valued customers. UBL was a pioneers an introducing Rupee
Travelers Cheque facility in Pakistan, as early as 1971. In continuation of the sametradition, UBL in the shape of, HAMRAH Rupee Travellers Cheque enhances this
facility for the convenience of its valued customers by offering denomination up toRupees 10,000.
UBL has a 24 hours customers help-line, providing its customers with round the clock
tele-verification of HAMRAH Rupee Travellers Cheques.
UBL Wallet:UBL Wallet VISA as your debit card, you can shop all you want, eat all you can
or fill up car tank without carrying any cash.
Commercial Banking
To stand tall among the worlds leading banks, UBL has developed a YOU
attitude to understand its customers well. When you talk, we speak for you. For small andmiddle size investors, UBL has so much to offer, so much to deliver. You live the way
you want; we will always be shadowing you. Walk in to any nearest branch of UBL,enter the world class bank and let us serve you with what you need.
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Small Business SchemeUnder the Small Business Scheme, UBL is providing loans on easy terms to those
who wish to set up their own small-scale business. This scheme is aimed at spreadingprosperity in the country by reducing unemployment.
As more and more people start their own industrial units, the country will movesteadily towards economic self-reliance.
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Investment and Saving Accounts:
At UBL, we offer you the most beneficial and secured financial investment andsaving options. You can choose from the following list of accounts anything that serve
your needs best.
UBL Basic Banking AccountExempted from Minimum Balance charges, UBL BBA holders can carry out two
deposits and two withdrawals each month as per the bank policy. Through 24hrsATM services, they can carry out transactions as and when desired, staying in the
daily withdrawal limit.
UBL Business Partner (Current Account)For our regular customers, we offer the ultimate option, UBL Business Partner
(Current Account). With unlimited deposits and withdrawals, we offer you
convenience of UBL netbanking, UBL Wallet, UBL Orion and other excitingconsumer products. Customers are liable to maintain minimum balance of Rs. 10000to avoid the minimum balance charges until and unless they are exempted from it.
Remember! We are not just a business; we are your caretakers; we know what youneed.
PLS UniSaver
Let your savings earn you bucks. PLS UniSaver offers you semi annually profitdisbursement with profit being calculated upon average monthly balance.
PLS UniSaver Plus
Big amounts earn you big; but with PLS UniSaver Plus, we make it bigger for you.With deposits starting from Rs. 25 million, we offer 5.00% but more you put in, more
profit rate will we offer.
Avg Balance per month Profit Rate*
Rs. 25 million 5.00%
Rs. 25 million to Rs. 100 million 5.10%
Rs. 100 million to Rs. 250 million 5.20%
Rs. 250 million to Rs. 500 million 5.30%
Above Rs. 500 million 5.50%
* Profit rates are for the month of July only
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UBL Rupee Transaction Account (PLS Saving)
Have your money box at UBL! Put in your savings and let us earn you 5% p.a. overyour daily savings.
UBL UniFlex
Have couple of thousands spare? Come invest in our UBL UniFlex Accounts, we willmake you earn handsome.
Amount Profit Rate
1000-50000 7.0%
50001-100000 7.25%
100001-200000 7.5%
With UBL UniFlex, we serve you with fix profit rates at maturity.
E-Transaction (Current Account)In the era of glooming computerization, even Chicago, Tokyo, Sydney, all are
seconds away from you. Internet has turned distance into time, and we have turnedyour account into a shear pleasure. Now sitting at home, or at office or anywhere in
the world, we offer you a wide spectrum of world-class electronic services andbanking products each time you log in. Use your account like a regular account plus
use the premium Internet & Mobile banking services for Instant Fund Transfers,Instant Shopping, Instant Bill payments, Instant Mobile top ups, Alerts, Statements
and much more. You love surfing, come surf with UBL.
UBL Profit CODMake fix investment with us, choose your profit option, and we will serve you the
best rates in Pakistan. What if you earn at 16.25% p.a. Stop imagining, come invest inour Certificates of Deposit! At maturity, we offer you the following rates:
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Deposit Tiers & Products Jul 1 Jul 31, 2008
3 months 8.25%
6 months 8.50%
1 year 9.50%
2 years 11.50%
3 years 12.75%
4 years 13.25%
5 years 13.75%
6 years 14.25%
7 years 14.75%
8 years 15.25%
9 years 15.75%
10 years 16.25%
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Complementary Services
Insurance Certificate
UBL not only cares about you, we care about those too who are dependent uponyou. So UBL now offers enhanced Free Accidental and Disability Insurance Certificate
coverage to all existing and new account holders.
Closing Balance at month end
(PKR)
Insurance Limit (PKR)*
1 10,000 100,000
10,001 100,000 250,000
100,001 500,000 500,000
500,001 and above 1,000,000
* Terms and conditions apply
UBL Wallet VISAImagine you are shopping in a big mall and you are ever so watchful about your
cash in your wallet. Every time you shop, you're in a mess! Let UBL Wallet Visa easeyour shopping. Shop around and pay your expenses directly from your account through
UBL Wallet. Not only can this, individuals and sole proprietors, through more than 925ATM machines, debit their accounts as many times as they want. You can choose
according to your need. We offer
CardType
Annual fee (Rs.) Daily Limits (Rs.)
Primary Supplementary ATM
Withdrawal
Debit Card
Spend
Funds Transfer(From UBL to UBL)
Funds Transfer(From UBL to other
banks)
Gold 500 250 40,000 100,000 250,000 250,000
Silver 300 150 20,000 50,000 250,000 250,000
Moreover, the convenience and excitement of Internet Shopping is also available
at UBL Wallet VISA ATM/ Debit Card. So surf around and feel free to shop. We are
here to help you pay miles away.
UBL Orion
Buy W100! (Message tone)
Dear customeryour voucher # is 1456894525796324
Thankyou forusing Orion
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Your finger tips might have not been that powerful before. Just type in commands
and at your ease, buy mobile cards and pay your utility bills. With UBL Orion MobileWallet, running around for mobile cards and queuing to pay your utility Bills is no longer
a part of your life. Live your life at your finger tips.
UBL Net bankingUBL is very much determinant to make banking as you will. How about being in
office, or on your way, at home or at anywhere in the world but still connected to youraccount! Through UBL NetBanking, Access your accounts any time, pay anyone you
want, pay your bills, buy vouchers you need and get account alerts, all integrated withone of the best security systems in the world.
Humrah
Humrah is your secured cash, something thats safe anywhere and acceptedeverywhere. Offered in the denominations of 10,000 and 5,000, "Hamrah" RupeeTraveller Cheques are the ideal and safest way of carrying cash when travelling anywhere
in Pakistan. Let it be business; property; trade or personal needs; we make you have themost convenient option. Moreover, Humrah RTC's are now accepted at more than 2000
places such as hotels, shops, real estate agents, jewelers, car dealers, etc and of course atall our UBL branches.
UBL e-statement:
During your busy hours, you dont have to bother about visiting us to get your
account statement. Neither theres a risk of anyone else knowing your account details.Subscribe today, free of cost to UBL e-statement facility and let us share details with you
daily, weekly, monthly, quarter or semi-annually. Get debit/credit alerts and know assoon as you get money or pay off.
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My learnings
Standing on the forth floor of UBL Islamabad head office, I heard the good news
of me having a six week opportunity to interact with a world class bank. All these sixweeks were full of events, full of learning and most importantly full of professional
working. Here 'professional' regards in all from clerical to managerial work. In these sixweeks period, the best thing to me was the authority and dependency of customers upon
me, when they come with a hope that I'm there to guide them through. Knowing all is notlearning, the real learning is to convey right. I tried to learn real, see real UBL, and triedto comprehend the difference between what we look from outside and what is going on
inside.UBL is full of experienced and professional traditional bankers. As it perfectly
suit the environment we are operating in, You attitude has helped UBL in capturingmasses. In the private sector, no doubt its a fast growing bank, but here's something that's
still unrealistic to the policy makers. The line of unsatisfied customers is increasing, notbecause we are not serving well, it's because customers are not understanding the YOU
attitude right. Every customer wants to make sure his work is done at the firstconvenience, but they are not concerned about the responsibility with which every
employee is working. We need to put in some guidelines for our customers, as they walkin. This will not only save their time but will also motivate staff members to work more
promptly, because if customer and employee engage into some unhealthy quarrel, thewhole environment will be disturbed.
Back to my real learnings. In my six week internship, I worked in customerservice department, as well as in clearing department. Because of some work load, I was
unable to learn much about other cash and accounting department. Here is my count
down learning of six weeks.
Account Opening:
Penning down information and keying it into the system does seem a simple andtedious job but it is not. My initial five days at customer service department was the
liveliest experience of my internship. Though physically I was there just to assist theaccount opening officer, but it turned out to be much more for me. That is when I first
actually imitated as a presenter of UBL to customers, when to many people, I'm theirhope.
UBL offers a variety of options for anyone; to everyone. You are an investor,regular businessman, middle man, salaried person or a house wife; UBL serve you in
every way it can through its commendable and reliable services, because at UBL, YOUcome first.
Working at Customer Service Department, I did counter with different types ofcustomer and opened their accounts under the supervision of the officer. When you have
the sole responsibility to open the accounts, it's always very important to understand theneeds of your customer. Understanding the psyche of customer is very important. Until
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and unless you're completely satisfied that the customer has genuine reason and need to
open the account, don't do so.
Account
Open
ing Form:In all the documentation within the bank, clearness and tidiness are the major
features. Over writing and cutting should always be avoided as it may lead to anymisinterpretation. Account Opening Form is the most important documentation when a
customer walks in for commercial banking and wants to develop a relationship with us.In AOF, all the necessary information should be completely scrutinized before the
customer walks back. Now lets look at some of the salient requirements of AOF andtheir importance.
Currency and Type of Account
It offers you all the eight different types of accounts mentioned before. First
understand why the customer is here and what type of account suits him a lot. Scale downall the options suiting his investment or requirement and help him choose what is best forhim. Outline all the salient features of that particular account to him and make him tick
the best box.Mark the currency box if the customer wishes to deposit in currency, in case,
other than PKR.
Nature of AccountUnderstand and choose the desired nature of account.
Individual Account (Single/Joint) determines if the account is personal or joint. Once
again understand your customer here. Illiterate and gullible customers should better optfor joint account for their own security.
Particulars of Account
First of all the title of account is entered by which it will be called off.Following is the Key/Secret Word of six characters which is mostly preferred to
be mothers name because its simple unforgettable. Key word is used to verifythe customer on phone or while other subsequent inquiries. Next comes the
mailing address; where the bank should mail anything it has to. Next is thepermanent address of the customer which should be copied from the CNIC of the
customer. E-mail address is mandatory for Net banking and e-statement facilitywhereas Mobile number for mobile banking. Lastly its your choice to hold your
statements for collection or mail it to you.*Here make sure mandatory fields are entered and any valid contact
number must be provided.
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PersonalInformation
Following portion summarizes social with standing of a person.Applicants name, Fathers or husbands name, gender, marital status, Date of
birth, nationality, country of residence and identification source and its numbershould be enter. Make sure the source of identification is not expired. Enter NTN
if available. Know the occupation of the applicant and check the respected box.In case there is more than one account applicant, fill in all the above
mentioned information for other applicant as well.*Its a good practice to ask for the original identification source of the
customer and pen down the number and expiry date directly from it.
Next of KinIn case if the account holder is somehow not contacted, this portion
provides information of the person who should be contacted instead. Persons
name, relationship, address and Telephone number should be provided.
Business Accountdetermines that the party has its own entity under which the account
will be supervised. Match the respected category and check the box.
Particulars of AccountHere the information about the business is filled in. Title of account,
company/business name, and nature of business, office/mailing address, headoffice /registered address, office email and NTN are mandatory information
required for business account. CNIC is required in case of sole proprietor ship andinformation of few persons are required who can be contacted in case of
companies. Here we need to know that who will be operating the companyaccounts.
AdditionalInformation
Existing relationship with UBLIn case if the customer already has some relationship with UBL, it should
be mentioned here. This is just in case to formally know and cross check thecustomers provided information.
Existing relationship with other banks
This is to know what relationship the customer has with other banks, ifany.
UBL Wallet ATM/Debit Card
Here first define your customer what ATM card is, what are its featuresand what is the difference between its different options. Enter the name of the
customer in Name on card field. Then is the option of supplementary ATM card.
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A customer can issue up to 9 supplementary cards. If supplementary card is
required, a UBL Wallet VISA card requisition form is filled in which detailsabout supplementary card holders is penned.
Zakat Deduction (only on PLS A/C)
PLS account holders can directly pay Zakat from their accounts, if theyare willing to.
Other UBL Products
Account holders can opt for UBL Netbanking, UBL Orion, Credit card,Personal loan, Car Financing, Mortgage and Business Finance.
OperatingInstructions
This identifies the signing authority of the account. It can be operated
singly, either or survivor, jointly, mandate or by any other in special cases.
Statement of Accounts
This specifies how early the account statement is required. It can be daily,weekly, monthly, quarterly or semi annually. Customers can choose Mail or e
Statement or both.
SpecialInstructionsSpecial instructions, if any, are registered here. It usually certifies further
the operating instructions of the account.
Account referred byDetail of person referring the customer is entered here.
Terms and Conditions
These terms and conditions outline the policy of bank about its accountsregulations. Abidance by state bank laws and banks policy is compulsory and
customers signature at the end of the statement is his abidance by the law
Indemnity and UndertakingHere the customer agree by the bank policies and agree to its terms.
Applicant sign the undertaking and officially agrees to be a part of UBL.*As an account opening officer, you must enclose all the signatures and
should verify them. Every cutting on the AOF should be verified by customer'ssignature, and officer should verify the customer's signature.
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For Bank Use Only
Special Category of AccountIf the account is of minor, UBL staff, Illiterate, Blind or Registered Alien,
it should be checked respectively. Passport size Photographs are required in thiscase and customer can only make the transaction personally. Make sure signatures
are not too simple or shaky. If so, again passport size photographs may berequired and transactions can only be made personally for customer's own
security.
Service ChargesThis is the minimum balance penalty which is applicable to all except
students, mustahiqueen of zakat and government employees' salary or pensionpurpose accounts
Know You CustomerHere's an assessment that the account opening officer do in order tounderstand some aspects of the new customer relationship.
Individual Account
The customer is marked as walk in, marketed or a referral; he/she is apublic figure or not. Moreover what will be the customer's sources of funds. What
would be the usual mode of transaction and what would be the intentions ofaccount with UBL. Who will be the ultimate beneficiary and what is the
approximate value of transaction per month.
Business AccountThe customer is marked as a walk in, marketed or referred customer.
Name of parent and other companies are entered. Geographical area of activity ismentioned. How the business earn is mentioned to know the business type. Then
similarly mode of transaction, ultimate beneficiary, initial deposit andapproximate maximum value of transaction per month is recorded.
*Finally after fulfilling all the necessary requirements, the officer here byrecommend to open the account of the customer.
Documentation to be obtained
Individuals
Photocopy of CNIC/Alien Registration No./ passportPhotocopy of service card/employment card/student card
Sole Proprietorship
As above and NTN/Sales Tax Registration Certificate
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Application to open account on sole proprietorship letter head
Rubber stamp of sole proprietorship to be affixed on AOF and SSC.
PartnershipPhotocopy of CNIC of all partners
Application to open account on partnership letter head signed by allpartners
Attested copy of Partnership deedCopy of Registration certificate with Registrar of Firms
Authority letter in favor of person responsible to operate the account.Rubber stamp of partnership to be affixed on AOF and SSC.
Joint Stock Companies
Certified copies of:
Resolution of BoDs for opening of account and certifying the personresponsible to operate itMemorandum and Article of Association
Certificate of Incorporation and Commencement of businessCNIC of all the directors
NTN/Sales Tax Registration CertificateRubber stamp of Company to be affixed on all documentation
Clubs, Societies and Associations
Certified copies of:Certificate of registration
By-Laws/Rules and RegulationsResolution of governing body to open an account, certifying the person
responsible to operate it.NTN/Sales Tax Registration Certificate
Rubber stamp of Company to be affixed on all documentation
Agent AccountsCertified copy of 'Power of Attorney'
Photocopy of CNIC
Trust AccountsPhotocopy of Certificate of Registration
Photocopy of CNIC of all trustiesCertified copy of instrument of trust
Executors and Administrators
Photocopy of CNIC ofExecutor/Administrator
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Certified copy of Letter of Administration or Probate
Specimen Signature Card (SSC)
Whenever a customer visit us to make a transaction, we cannot all the time verifyhis signature by AOF. For this purpose SSC is signed and then scanned into the system.
So whenever the signature requires verification, it can be done through systems next toemployees. SSC comprises of Branch code, A/C No., date, customer's name, special
instructions and two signatures.
Cheque BookRequisition FormAt the opening of account, this form is filled, identifying the account number,
number of leaves and whether to hold cheque book for collection or to mail it.
Letter of thank
sA letter of thanks is dispatched to the mailing address of the new account holderand its copy is attached to the AOF. Actually this letter of thanks is for the confirmation
of this fact that customer actually lives at the mentioned address.
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Clearing ofcheques:
Outward Clearing
My experience at C.C S.Town branch started from the clearing
department. Right in the morning cheques collected from the drop box simplyflood over my table. According to all I learnt through listening, viewing and
questioning is summarized below.
Documentation of Consumer Cheques:
All the cheques collected are first categorized into
o Credit Cardso Auto Loanso Personal Loanso Cash Line
Having categorized, firstly loan number of each cheque is verified. For the
verification of the prescribed loan number, following ledgers are credited
Credit Cards G3540223
Personal Loans G3540627
Auto Loans G3540601
Cash Line G5610014 (Head Office)
Verified cheques are then validated before being documented into the drop boxcollection sheet for our daily drop box collections record. To anticipate the
approval of cheques, we need to validate some important specifications of all thecheques. They are:
y Date: Cheque should not be post dated or out of date.y Figures: Amount in words and figures should match.y Signature: Drawers signature must be clear.y Intercity: Cheques must not be of other cities. Intercity clearing
cheques for consumer departments are not entertained
y Payees Name: Payees name should be written, and endorsementshould be as per the beneficiary of the cheque.
y There should be no over writing in every thing penned.All the filtered cheques are then entered into the collection sheet in which
following information is entered.
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y Cheque No.y Name of banky Name of Customery Loan No.y Amounty Document No.
All the documented consumer cheques are then posted into the system.
Posting of the Consumer Cheques
For clearing, we opt for second option in Banking category, and after entering the
posting date, clearing date and transfer delivery date, we opt for single entryoption. Now all the cheques are credited in the clearing schedule in their
prescribed ledgers.
Credit Cards G3540223Personal Loans G3540627
Auto Loans G3540601Cash Line G3590991 (Miscellaneous)
Credit Cards Cheques: G3540223
During the posting, following fields are keyed in
Debit/Credit
Account NumberBankBranch
Credit Card NumberCheque Number
Amount
Personal Loans Cheques: G3540627During the posting, following fields are keyed in
Debit/Credit
Account NumberBank
BranchTransaction Type (Loan Repayment)
Personal Loan NumberCheque Number
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Amount
Auto Loans Cheques: G3540601
During the posting, following fields are keyed in
Debit/CreditAccount Number
BankBranch
Transaction Type (Loan Repayment)Auto Loan Number
Cheque NumberAmount
Cash Line Cheques: G3590991 (M
iscellaneous)
During the posting, following fields are keyed in
Debit/Credit
Account NumberBank
BranchCheque Number
Amount
Cash Line Cheques are posted into Miscellaneous Sundry account whenthey are forwarded for clearing and, on clearance; they are transferred to
head office (G5610014; Tr # 60) where all those cheques are credited totheir respective accounts.
Customer Accounts:
During the posting, following fields are keyed in
Debit/Credit
Account NumberBank
BranchCheque Number
Amount
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After entering the details into the system, we can accept, modify and reject
it. As soon as entry is accepted, computer generated document number isassigned.
* In case further modification is required, it can be done at clearing
modification option under clearing schedule.
Following the completion of posting of cheques, an add list is prepared tocalculate the total amount of cheques which is further cross-checked with the
clearing display on the system. As cheques can be either of Rawalpindi orIslamabad, so separate add lists are prepared and enclosed with the cheques in the
NIFT envelopes.In other case, if cheque is of city other than Rawalpindi and Islamabad, it's
either sent in intercity clearing or as OBC (Outward Bill Collection). Intercity is
presented through NIFT whereas OBC is either sent through Courier orDispatched to the desired branch of the bank.Stamps in each case is as follows
Types ofcheques Stamps over cheques Endorsement
Local - Consumer y Crossingy Clearing Received Payment
Local Commercial y Crossingy Clearing Payee's Account Credited
Intercity y Crossingy Clearingy Intercity Clearing
Payee's Account will be
Credited upon realization.
OBC y Crossingy OBC Number
Payee's Account will be
Credited upon realization.
Cleared ChequesNow the next day when clearing is confirmed by NIFT, respected accounts are
debited. We go into the banking option and in transfer, we debit all the respectedaccounts. Same is the case with intercity and OBC cheques.
In documentation, debit and credit vouchers are made, which show total amount
of clearing as per day.
Returned Cheques
All the cheques which are returned, due to any reason, are then reversed. They aredebited back in the clearing schedule. All the returned cheques are documented in the
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cheque return registers and all the account holders of returned cheques are charged with
service penalty.
*All the vouchers are signed by the designated officer and all the entries over50,000 are supervised
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Remittances:
Demand Draft
DDs are always a secure way of paying remittances in other cities. Bothaccount holders and walk in customers can avail the facility of DDs. Charges tend
to differ for both customers but the advantage tend to be same. DDs are made inthe favour of beneficiary and remitter either pays in cash or through cheque.
Charges for DDs are
Up to Rs. 100,000/- 0.10%, Min Rs. 100 for A/C holders
0.20%, Min Rs. 200 for Non A/C holders
Over Rs. 100,000/- 0.05%, Min Rs. 150 for A/C holders
0.15%, Min Rs. 250 for Non A/.C holders
Issuance of duplicate DD Rs. 150 for A/C holdersRs. 250 for Non A/.C holders
When DDs are issued, head office account are debited and remittersaccount is credited, on presentation, head office account is credited and
beneficiary's account is debited.
Pay OrderPOs are another safe way of paying your remittances within the city. They
are payable at any branch and then are forwarded for clearing. There charges are
Issuance of PO Rs. 75 for A/C holdersRs. 250 for Non A/C holders
Cancellation of PO Rs. 75 for A/C holders
Rs. 250 for Non A/.C holders
Issuance of duplicate PO Rs. 150 for A/C holders
Rs. 300 for Non A/.C holders
In case of PO, remitter account is credited and PO A/C of branch isdebited. At presentation, Beneficiary is debited and PO A/C of branch is credited.
Uni RemoteUni Remote is the online facility of depositing cash to any account in
UBL. With on-line banking, you are connected to the complete network of UBL
all over Pakistan. Uni Remote charges are Rs. 200 for cash withdrawal and Rs.100 for cash deposit.
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Security Deposit Receipts (SDR)
Security deposit Receipts are your safe way of making payments. Not onlyits free of cost for A/C holders, it also offers you the best liquidity solution as the
cash continues to be with you until and unless your deal gets final and you payoff. In case of cancellation, it's also free of cost for A/C holders and their amount
is returned to their normal account balance.*for non A/C holders, Rs. 250 is charged. Duplicate fee is Rs. 250 (flat)