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United Arab Emirates Session 3: How to prepare for communicating … · Session 3: How to prepare...
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United Arab Emirates
Session 3: How to prepare for communicating in an
emergency?
International Symposium on Communicating
Nuclear and Radiological Emergencies to the
Public
Vienna , 1-5 Oct 2018
Why Communication fails during nuclear emergencies?
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Three Mile Island
accident
Fukushima daiichi nuclear
disaster
Chernobyl Nuclear disaster
UAE Peaceful Nuclear Energy Policy
Policy of United Arab Emirates on
the Evaluation and Potential Development
of Peaceful Nuclear Energy
Complete
operational
transparency
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Highest
standards of
non-
proliferation
Highest
standards of
safety and
security
Close
cooperation
with IAEA,
Conform to
standards
Long-term
sustainability
Partnership
with
governments
and firms of
responsible
nations
Federal Law by Decree No. (6) of 2009 concerning the peaceful use of nuclear energy
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▪ Independent regulator with respect to nuclear safety, security, radiation protection and safeguards in the UAE.
▪ To provide safe, clean, efficient and reliable nuclear energy to the UAE
▪ Established in 2016. ▪ Responsible of Nuclear operation and
maintenance
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IAEA GSR part 7
▪ General Requirements
Requirement 2: Roles and responsibilities in emergency preparedness andResponse
▪ Functional Requirements
Requirement 10: Providing instructions, warnings and relevant information to the public for emergency preparedness and response
Requirement 13: Communicating with the public throughout a nuclear orradiological emergency
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7
Legal Framework
Emergency Preparedness and Response
Article (6 )
The Off-site Emergency Plan shall establish the arrangements to
provide useful, timely, truthful, appropriate and consistent information
throughout an Emergency.
The Off-site Emergency Plan shall include arrangements for:
▪ Coordinating the release of information during an Emergency, including
identifying the Competent Authority to be the source of official
information;
▪ Providing the public with prompt information on risks and any protective
actions required or that may be required, including information to the
public outside the Emergency Zones;
▪ Responding to any misleading, inaccurate or confusing information
appearing in the media; and
▪ Education of the public in the vicinity of the Nuclear Facility about
Protective Actions.
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How did the UAE prepare for communications during a nuclear emergency?
Conducting
emergency
exercises and
drills11
Developing the National
media and
communication plan Building
public
perception
and
awareness
Learning
from others
Identifying
messages,
channels and
audience
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Onsite & Offsite Response Organizations
11
Media and Public
Communications during
Nuclear Emergency
On-site ORO
Public
Information
National
Operation
Center
Media Cell
Off-site ERO
Public
Information
Public Media
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EMERGENCY RESPONSE CENTER AT RUWAIS
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11
Emergency Operation & Information Centers
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NAWAH Emergency Operation
Center Emergency Operation Facility
Public Information Center FANR Emergency Operation
Center
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Developing The National media and communication plan
Objectives:
▪ Consistent communication
messages.
▪ Publishing news and information.
▪ Media monitoring.
▪ Educating the public.
▪ Identifying the roles and
responsibilities of involved
stakeholders.
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13
National Operation Center (NOC) Media Cell
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National Security
Media Cell
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Building public perception
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94% of residents believe that peaceful nuclear energy is
extremely important, very important or important for the nation.
88% of residents believe that safety and security are the
overall priorities of the UAE nuclear energy program.
96% of residents believe that ENEC is building the plants
to the highest standards of safety and quality
86% of Emiratis believe that the UAE program will serve
as a model for other nations.
77% of people believe that the benefits of nuclear energy
outweigh the risks.
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Building public perception
▪ Public Forums.
▪ School outreach Program.
▪ Government outreach.
▪ Digital communication.
▪ Public Relations.
▪ Community and corporate
events.
▪ Communication materials.
▪ Internal communication.
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16
Identifying Messages, Channels and Audience
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Online
Road signs
Route alerting
Social media
Loud speakers
SMS
Media
Public Messages
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Conducting Drills and Exercises*
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2 National Exercises and Rehearsal
11 Drills have been conducted by
NAWAH
4 Table top exercises organized by
FANR for other Agencies
5 ConvEx exercises with the IAEA
*2017 & 2018 figures
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Learning from others
▪ Emergency Preparedness Review
(EPREV) - 2015
▪ The Integrated Nuclear
Infrastructure Review (INIR)-Phase
3 - 2018
▪ National Workshop on Stakeholder
Involvement for the transition from
Phase 3 to Operational Phase -
2018
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Challenges
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Language
Coordination Rumors
Awareness
Conclusion
1
To be prepared for communication during nuclear
emergencies, your communication should be:
Accurate
Fast
Transparent
Coordinated
Reliable
Consistent
Thank You.