UNIT FOR QUALITY PROMOTION - University of Johannesburg · 2016-05-16 · 6 UNIT FOR QUALITY...
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UNIT FOR QUALITY PROMOTION
THIRD QUARTERLY REPORT: 2015 September 2015
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UNIT FOR QUALITY PROMOTION:
THIRD QUARTERLY REPORT: 2015
EXECUTIVE SUMMARY ..................................................................................................................... 3
1. OPERATING CONTEXT ............................................................................................................... 6
1.1. Governance Structure ............................................................................................................ 6
1.2. Physical Location ................................................................................................................... 6
2. RISKS AND MANAGEMENT OF RISKS ....................................................................................... 6
3. STRATEGIC FOCUS .................................................................................................................... 7
3.1. UQP goals for 2015 ............................................................................................................... 7
3.2. UQP strategic plan ................................................................................................................. 9
4. PERFORMANCE .......................................................................................................................... 9
4.1. Programme reviews ............................................................................................................... 9
4.2. Faculty reviews and reviews of service and support divisions/units ...................................... 10
4.3. Supporting and improving the UJ Quality Promotion System: Progress ............................... 11
4.4. Effective functioning of the UQP: Progress .......................................................................... 13
5. RESOURCE MANAGEMENT ..................................................................................................... 16
5.1. Human Resources ............................................................................................................... 16
5.2. Financial Management ......................................................................................................... 17
6. STAKEHOLDER ENGAGEMENT ............................................................................................... 17
6.1. National Involvement ........................................................................................................... 17
6.2. Internal Engagement............................................................................................................ 17
7. ENVIRONMENTAL SUSTAINABILITY ........................................................................................ 18
8. LEADERSHIP FOOTPRINT ........................................................................................................ 18
9. CONCLUSION AND THE WAY FORWARD ............................................................................... 18
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EXECUTIVE SUMMARY
The goals of the UQP (aligned with UJ Strategic Objectives 2 and 6) are to:
i) provide leadership and support with the implementation of the UJ Strategic Plan 2025
w.r.t. quality reviews.
ii) sustain, support and improve the UJ Quality Promotion System.
iii) enhance the effective functioning through ethical and good governance of the UQP.
The UQP oversees and facilitates the implementation of different kinds of quality reviews that
range from module and programme reviews to faculty and campus reviews, and also reviews
of service and support divisions.
The following progress (up to the end of September 2015) has been made with reviews in
faculties:
Table 1: Progress with reference to targets for 2015
Type of review Target for
2015
Progress
Site visit
completed
Site visit later in
2015
Qualifications: under- and post-
graduate
56 58 22
Non-subsidised whole
qualifications
5 1
Faculty reviews 2 2
Campus reviews 1 1
Progress w.r.t quality reviews in the service and support domain is as follows:
Table 2: Progress with reference to targets for 2015
Type of review Target for
2015
Progress
Site visit
completed
Site visit later in
2015
Service and Support Divisions 4 1 1
As far as the UJ Quality Promotion System is concerned, the following have been achieved:
a) Programme reviews 2014: A report on the programme reviews conducted in 2014 was
finalised and presented to the STLC. Individual faculty reports as well as an institutional
overview were developed. Key commendations and recommendations w.r.t. programmes
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were reported on. The STLC requested a small task team (headed by Prof R Ryan) to
discuss follow-up actions.
b) Sustained and committed participation in UJ committees and structures, i.e. the STLC,
Faculty Quality Discussion Forum, Division Quality Discussion Forum, UJ Quality
Conferences, PWG, QWG, CE Advisory Board. UQP staff members are members of all
these committees - attend meetings regularly and provide support as required. A UJ
Quality Conference was conducted on 10-12 June. Keynote speakers were Prof D
Grayson (CHE), Prof V Gynnild (Norway), Dr C Selepe (TUT), Dr A van Zyl (UJ) and Ms
B Sattar (DUT). About 60 delegates from various South African public and private
institutions attended. Feedback after the conference was very positive. The possibility of
hosting this type of conference in future will be investigated.
c) Monitor and support the submission of improvement plans and progress reports to the
STLC and other committees (according to the reporting lines): The Quality Working Group
screens improvement plans and progress reports. The QWG reports to faculties/divisions
and joint reports are submitted to both the STLC and MECO i.e. QWG-Faculty reports on
individual plans or reports to the STLC, and joint QWG-Division plans and reports to
MECO.
d) Benchmarking UJ Quality system: Contributing to external/national higher education
structures, associations and forums, e.g. HEQC, SAAIR, international conferences,
GARMIN Group, etc. In February 2015, three UQP delegates attended the Garmin Group
– an inter-institutional quality discussion forum. The discussions focused on Quality
Assurance of Short Learning Programmes and on Report Writing and the Impact of
Reports. All attendees participated and shared challenges as well as best practice. UQP
has since discussed Quality Manuals as a possible future tool for quality promotion in
service and support divisions. Hester Geyser attended a CHE workshop in February.
Feedback was given on the national Quality Enhancement Project.
e) QEP: The UJ QEP Plan was approved in 2013. UJ submitted their report in 2014.
Feedback from the CHE was received via the DVC: Academic. The QEP Task Team
(QEPTT) developed a second submission which is due in December 2015.
With reference to the effective leadership and management of the Unit to optimise the UQP’s
core functions, the following have been achieved:
a) Staff members are developing individual Job Profiles. Advertisements for the two
imminent vacancies are being developed.
b) Develop a culture of performance by implementing the UJ Performance Contract system
in the Unit. Performance contracts were drawn up, signed and submitted at the end of
March. Mid-year progress reports were developed, signed and submitted to HR.
c) Wellness and transformation activities have been developed and a combined program
for UQP and DIPEM was developed. UQP staff members participated in the UJ Staff
Day on 29 May.
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d) One break-away session was held in February. The UQP reflected on its goals for 2015,
quality review processes and the revision/development of manuals.
e) Oversee and support the development and regular updating of a tracking system for the
UQP. One UQP staff member, D Weistra, is responsible for the regular updating of the
UQP Tracking System.
f) Dragana Weistra and Ina Pretorius attended a SAQA workshop in February. The theme
was Learning Outcomes.
g) A task team was formed to review the RPL Policy after analysing the new national policy
on RPL.
h) The Unit has identified the following two research projects: Student involvement in UJ
quality processes and Feedback from peer review panel members on the UJ quality
processes. The proposal on Student involvement in UJ quality processes was discussed
at the faculty Quality Discussion Forum and will be piloted in 2016. A paper on Feedback
from peer review panel members on the UJ quality processes was submitted to an
international conference but was not accepted.
i) Rajen Padayachi presented a paper titled Quantitative and Qualitative effects of Quality
Assurance reviews of academic and support units on student pass rates at a South
African Higher Education Institution at the Developing and Implementing Student
Retention and Success Plan for Tertiary Education in Africa Summit in Pretoria in
February. H Geyser and I Pretorius were requested to review submitted papers for the
SAAIR Forum in September.
---oOo---
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UNIT FOR QUALITY PROMOTION
THIRD QUARTERLY REPORT: 2015
September 2015
1. OPERATING CONTEXT
1.1. Governance Structure
The Unit for Quality Promotion (UQP) reports to the Registrar. The UQP oversees and facilitates
the implementation of different kinds of quality reviews that range from module and programme
reviews to faculty and campus reviews, and also reviews of service and support divisions. At
institutional level, the UQP supports the UJ Quality Promotion System.
1.2. Physical Location
The UQP offices are situated on the APK campus and staff members travel regularly to other
campuses to conduct workshops, consult with management committees and provide support
to individuals or small groups w.r.t. quality reviews and related matters. Often, UJ staff members
prefer attending meetings in the UQP offices as they are a ‘safe’ environment to discuss
confidential matters.
The UQP shares the bigger office space on A Ring 1 (APK) with the Division for Institutional
Planning, Evaluation and Monitoring (DIPEM). The office space was subdivided into two
sections, one for UQP and one for DIPEM. Facilities such as the kitchen and a lounge area are
shared. The lack of a suitable boardroom to conduct meetings is an ongoing concern.
2. RISKS AND MANAGEMENT OF RISKS
The UQP regards itself as the custodian of the quality review processes to ensure credible peer
review reports to faculties and divisions. Guarding against practices/approaches that may have
a negative impact on the credibility of the review process and ultimately on the peer review
report is an ongoing responsibility of the UQP. Peer review panel members identified the
following factors as being in need of attention:
Development of a superficial or incomplete self-evaluation report (SER), i.e. no real self-
evaluation in the SER, no buy-in into the development of the SER
Incomplete or unstructured evidence management, making it difficult to triangulate.
UQP identified the following as risks within the quality review processes:
Lack of commitment to the quality review process
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Superficial improvement plans and lack of commitment to real improvement.
These risks are mitigated by means of:
Quality Discussion Forums (for Faculties as well as for Service and Support Divisions),
during which UQP soundboards with faculty quality managers and buy-in is enhanced,
meetings and consultations with faculty quality managers, departments and programme
groups,
UQP staff members act as critical readers of the SERs and provide extensive feedback
as needed,
the training of peer review report writers and chairpersons for peer review panels,
reflection and benchmarking with other universities,
the establishment of a Quality Working Group to review improvement plans and progress
reports ,
workshops/discussion sessions on developing improvement plans and progress reports,
questionnaires to determine panel members’ satisfaction with the quality review process
and
an online survey to determine client satisfaction with UQP services.
3. STRATEGIC FOCUS
3.1. UQP Goals for 2015
The UQP goals for 2015 are aligned with the UJ Strategic Plan 2025 as follows:
Table1: UQP goals
UJ objectives and related
KPAs and KPIs
UQP goals
UQP objectives: 2015
Objective 2: Excellence in teaching and learning Programmes that are regularly quality assured and enhanced
1. Provide leadership and support with the implementation of the UJ Strategic Plan 2025 w.r.t. programme reviews.
1. Facilitate and support the review of:
5 diploma programmes
9 undergraduate degree programmes
8 honours and course work Master’s programmes
50 research-based M and D programmes in 2 faculties
5 non-subsidised whole programmes
15 modules
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UJ objectives and related
KPAs and KPIs
UQP goals
UQP objectives: 2015
Objective 6: Fitness for global excellence and stature Satisfaction with support units Objective 6: Fitness for global excellence and stature Good governance
2. Provide leadership and support with the implementation of the UJ Strategic Plan 2025 w.r.t. faculty reviews and reviews of service and support divisions.
3. Sustain, support and improve
the UJ Quality Promotion System.
2. Facilitate and support the
review of:
2 faculties 1 campus (APB)
4 service and support divisions/units.
3.1 Sustain, support and
improve the UJ quality promotion system w.r.t:
policy reviews.
facilitation of the Quality Working Group to monitor and screen the submission of improvement plans to the STLC.
benchmarking key elements of the UJ quality reviews with SA and overseas universities to improve the UJ system.
sustained and committed participation in UJ committees and structures, i.e. the STLC, UJ Quality Conferences, PWG, WIL Task Team, QEPTT, QWG, Community Engagement Advisory Board.
organise at least two Faculty Quality Discussion Forums to discuss relevant institutional quality matters.
enhance and support scholarship in quality promotion.
3.2 Facilitate and support the UJ Quality Enhancement Project as part of the HEQC second cycle of institutional reviews.
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UJ objectives and related
KPAs and KPIs
UQP goals
UQP objectives: 2015
3.3 Participate in and
contribute to national and regional discussion forums and conferences.
Objective 6: Fitness for global excellence and stature Financial sustainability Sustainability Ethical compliance and good governance
4. Enhance effective
functioning through ethical and good governance of the UQP.
4. Enhance the effective
functioning through ethical and good governance of the UQP w.r.t:
performance management to achieve pre-determined objectives
management of vacancies
management of temporary appointments within budget
professional and career development of staff capacity
financial management with a budget variance not more than 5%
capital expenditure within budget
infrastructure and facilities.
3.2. UQP Strategic Plan
One of the UQP’s main goals is focused on the implementation of the quality reviews as stated
in the UJ Strategic Plan 2025, with special reference to the targets for 2020. The UQP is
developing its own strategic plan with operational targets for the quality reviews. This is being
done in consultation with the faculties and S&S divisions.
4. PERFORMANCE
4.1. Programme Reviews
The tables below provide a summary of the progress (as at the end of September 2015) made
with the achievement of the UQP goal on providing leadership and support with the
implementation of the UJ Strategic Plan 2025, with special reference to programme reviews.
“Reviews” refer to the number of qualifications reviewed.
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Programme Reviews: Progress
Table 2: Reviews of qualifications in faculties
EDU FADA FEBE FEFS H SC HUM LAW MAN Sc TOTAL
Reviews completed up to site visit
3 34 7 8 1 2 3 58
Reviews in progress – site visit in 2015
3 18 1 22
Improvement plans: submitted to QWG
3 1 1 12 17
Improvement plans: in progress – to be submitted in 2015
2 2 6 3 8 2 23
Progress reports: submitted to QWG
1 2 3
Progress reports: to be submitted in 2015
3 2 1 11 1 18
4.2. Faculty Reviews and Reviews of Service and Support Divisions/units
(a) Faculty Reviews: Progress
The Faculty of Engineering and the Built Environment and the Faculty of Law conducted their
faculty reviews in September 2015.
(b) Reviews in Service and Support Divisions/units: Progress
The following progress has been made up to September 2015:
Table 3: Reviews in divisions
Division
Reviews up to site visits
Site visits pending in 2015
Impr. plans submitted to QWG
Impr. plan to be submitted in 2015
Progr report submitted to QWG
Progr report to be submitted in 2015
Academic Development and Support
1
Expenditure
1
Human Resources
1
Occupational Safety
1
Student Affairs
1
Transportation
1
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Division
Reviews up to site visits
Site visits pending in 2015
Impr. plans submitted to QWG
Impr. plan to be submitted in 2015
Progr report submitted to QWG
Progr report to be submitted in 2015
IOHA
1
Commercialisation and Technology Transfer
1
Campus Health Services
1
ICS 1
APB Campus 1
Research Office 1
TOTAL 1 2 2 3 4
With reference to the Registrar’s Scorecard, progress can be summarized as follows:
Table 4: Progress with regard to registrar’s Scorecard
Strategic Goal 2: Excellence in Teaching and Learning Target 2015 Actual up to September 2015
Qualifications: under- and postgraduate 56 58
Non-subsidised whole qualifications 5 1
Faculty reviews 2 2
Campus reviews 1
Strategic Goal 6: Fitness for Purpose Target 2015 Actual up to September 2015
Service and support divisions/environments 4 1
4.3. Supporting and improving the UJ Quality Promotion System: Progress
The following progress has been made with the achievement of the UQP goal on sustaining,
supporting and improving the UJ Quality Promotion System:
Table 5: Supporting the UJ Quality Promotion System
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Performance indicators
Progress towards targets
a) Implementation of the UJ Strategic Plan w.r.t. quality reviews
A report on the programme reviews conducted in 2014 was finalised and presented to the STLC. Individual faculty reports as well as an institutional overview were developed. Key commendations and recommendations w.r.t. programmes were reported on. The STLC requested a small task team (headed by Prof R Ryan) to discuss follow-up actions. The main concerns include teaching and learning, curriculum and programme management.
b) Sustained and
committed participation
in UJ committees and
structures, i.e. the
STLC, Faculty Quality
Discussion Forum,
Division Quality
Discussion Forum,
Committee, UJ Quality
Conferences, PWG,
QWG, CE Advisory
Board.
(i) UQP staff members are members of all these committees - attend meetings regularly and provide support as required.
(ii) A UJ Quality Conference was conducted on 10-12 June. Keynote speakers were Prof D Grayson (CHE), Prof V Gynnild (Norway), Dr C Selepe (TUT), Dr A van Zyl (UJ) and Ms B Sattar (DUT). About 60 delegates from various South African public and private institutions attended. Feedback after the conference was very positive. The possibility of hosting this type of conference in future will be investigated. (See photos below).
(iii) Guidelines for Conference Attendance were developed for the R-Exco.
c) Monitor and support the
submission of
improvement plans and
progress reports to the
STLC and other
committees (according
to the reporting lines).
The Quality Working Group screens improvement plans
and progress reports. The QWG reports to
faculties/divisions and joint reports are submitted to both
the STLC and MECO, i.e:
- QWG-Faculty reports on individual plans or reports to the STLC, and
- joint QWG-Division plans and reports to MECO.
d) Benchmarking UJ
Quality system;
contributing to
external/national higher
education structures,
associations and
forums, e.g. HEQC,
SAAIR, international
conferences, GARMIN
Group, etc.
(i) In February 2015, three UQP delegates attended the
Garmin Group – an inter-institutional quality
discussion forum. Institutions which attended were
NMMU, NWU, TUT, VUT, CUT, UL and UJ. On the
first day, the discussions focused on Quality
Assurance of Short Learning Programmes and on the
second day on Report Writing and the Impact of
Reports. All attendees participated and shared
challenges as well as best practice. UQP has since
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Performance indicators
Progress towards targets
discussed Quality Manuals as a possible future tool
for quality promotion in service and support divisions.
(ii) Hester Geyser attended a CHE workshop in February.
Feedback was given on the national Quality
Enhancement Project.
(iii) UQP staff members paid visits to TUT and NWU to
discuss common challenges and conduct research.
(iv) R Padayachi attended the 3rd Biennial QA &
Accreditation HE Conference on 28 and 29 Sept 2015.
He presented a paper entitled Closing the Quality
Loop.
e) Facilitate and support the UJ Quality Enhancement Project as part of the HEQC second cycle of institutional reviews.
The UJ QEP Plan was approved in 2013. UJ submitted
their report in 2014. Feedback from the CHE was received
via the DVC: Academic. The QEP Task Team (QEPTT)
has developed a second submission which is due in
December 2015.
4.4. Effective functioning of the UQP: Progress
The following progress has been made with the achievement of the UQP goal on the
enhancement and contribution to the effective functioning of the Unit for Quality Promotion:
Table 6: Effective functioning of the UQP
Performance indicators
Progress towards targets
a) Provide effective
leadership and
management of the
human resources of the
Unit to optimise the
Unit’s core functions.
(i) Monthly staff meetings are held with a formal agenda
and minutes (decision register) of the previous meeting.
(ii) Monthly updating of the UQP Tracking System (by all
staff members, but managed by Dragana Weistra) is
undertaken. This is an important tool in HR
management in the UQP.
(iii) Similarly, Ina Pretorius is responsible for the
management of peer review report writers.
(iv) Dragana Weistra is responsible for overseeing the
student assistant.
(v) Staff members are developing individual Job Profiles.
(vi) Advertisements for the two imminent vacancies were
developed.
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b) Provide effective
leadership and
management of financial
resources of the Unit to
optimise the Unit’s core
functions by limiting
budget variance
expenditure to not more
than 5%; c) Keeping capital
expenditure within
budget, and by
complying with the
institutional indicator on
encumbrances
transferred to next year.
Monthly staff meetings are held with a formal agenda and
minutes (decision register) of the previous meeting. A
standing item on the agendas of these meetings is the
financial record of the Unit’s expenses, management of
financial resources, etc. Violet Pienaar is responsible for
financial administration in the Unit.
d) Provide effective
leadership and
management of
infrastructural resources
of the Unit to optimise
the Unit’s core functions.
On-going. This is also a standing item on the UQP agendas
for the monthly meetings.
e) Develop a culture of
performance by
implementing the UJ
Performance Contract
system in the Unit.
Performance contracts were drawn up, signed and
submitted at the end of March.
Mid-year progress reports were developed, signed and
submitted to HR.
f) Oversee and contribute
to activities that address
the professional
development, wellness
and overall resilience of
the UQP staff.
g) Increase participation in
cultural integration
activities to at least two
(institutional/ UQP)
events.
Wellness and transformation activities have been combined
and a combined program for UQP and DIPEM was
developed. Up to the end of July this included:
(i) A Valentine’s celebration (ii) A Post-Paddy’s celebration (iii) Birthday celebrations (iv) A baby shower (v) A welcome lunch for new staff members in DIPEM (vi) A visit to Ennerdale to hand out contributions of warm
clothing and toiletries. (See photos below). UQP staff members participated in the UJ Staff Day on 29 May.
h) Establish an open and
conducive climate, e.g.
via periodic
One break-away session was held in February. The UQP reflected on its goals for 2015, quality review processes and the revision/development of manuals.
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brainstorming and self-
reflection sessions.
i) Liaise with partners in
the support sector of the
University and external
role players.
Dragana Weistra and Ina Pretorius attended a SAQA workshop in February. The theme was Learning Outcomes.
j) Oversee and guide the
development and
regular updating of a
website for the UQP.
Dragana Weistra has updated the UQP website.
k) Policy review A task team was formed to review the RPL Policy after analysing the new national policy on RPL.
l) Scholarship The Unit has identified the following two research projects: (i) Student involvement in UJ quality processes.
The proposal was discussed at the Faculty Quality Discussion Forum and will be piloted in 2016.
(ii) Feedback from peer review panel members on the UJ quality processes. A paper on this topic was submitted to an international conference but was not accepted.
Rajen Padayachi presented a paper titled Quantitative and Qualitative effects of Quality Assurance reviews of academic and support units on student pass rates at a South African Higher Education Institution at the Developing and Implementing Student Retention and Success Plan for Tertiary Education in Africa Summit in Pretoria in February. Hester Geyser and Ina Pretorius were requested to review submitted papers for the SAAIR Forum in September. R Padayachi attended the 3rd Biennial QA & Accreditation HE Conference on 28 and 29 Sept 2015. He presented a paper entitled Closing the Quality Loop.
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5. RESOURCE MANAGEMENT
5.1. Human Resources
The UQP consists of five staff members and one student assistant. All five staff members have
permanent appointments.
Figure 1: UQP organogram
REGISTRAR
UNIT FOR QUALITY PROMOTION
HEAD: UQP
Prof Hester Geyser
EXECUTIVE SECRETARY
Ms Violet Pienaar
COORDINATOR: QUALITY PROMOTION
Mr Rajen Padayachi
COORDINATOR: QUALITY PROMOTION
Ms Ina Pretorius
FACILITATOR: QUALITY PROMOTION
Ms Dragana Weistra
STUDENT ASSISTANT
Ms Unothando Ngindana
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As far as gender is concerned, the UQP staff component (including student-assistants) consists
of:
Males: 1 (16.6 %)
Females: 5 (83.3%).
In terms of race, the staff component consists of:
African: 1 (16.6%)
Indian: 1(16.6%)
White: 4 (66.7%).
5.2. Financial Management
In UQP, the secretary, Violet Pienaar, provides support w.r.t. procurement, payments, and
related financial transactions. All purchases are discussed in the Unit. The financial statements
are included in all the agendas for staff meetings.
6. STAKEHOLDER ENGAGEMENT
6.1. National Involvement
National engagement includes attendance of/visits to:
(i) A small inter-institutional quality discussion forum (the Garmin Group) – UJ hosted the
event in February 2013. See 4.3(d).
(ii) A SAQA workshop was attended in February (see 4.3 (i)).
(iii) A CHE workshop was attended in February (see 4.3(i)).
UQP hosted the UJ Quality Conference in June (see 4.3 (bii)).
6.2. Internal Engagement
Within UJ, staff members of UQP were involved in the following engagement activities:
(i) UQP members serve on a number of UJ committees, task teams and working groups
such as the STLC, the PWG, CEAB, the Quality Working Group, the Faculty Review
Management Committee and the QEPTT.
(ii) A meeting with peer review report writers was held in January. The reporting process
and suggestions for improvement were discussed.
(iii) A training session for chairpersons of peer review panels was conducted in February.
The training was facilitated by Dr J Jacobsz of NWU and 10 academics were trained as
chairpersons.
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(iv) A training session for scribes and UQP staff members were conducted in July to enhance
Microsoft word processing skills. The training was facilitated by D Weistra and attended
by 2 scribes, 2 staff members of DIPEM and 3 staff members of UQP.
7. ENVIRONMENTAL SUSTAINABILITY
The use of paperless meetings has been cascaded down within the institution and UQP staff
members are being encouraged to implement paperless meetings.
Environmental sustainability efforts include full support of UJ’s waste management and
recycling initiatives by recycling paper, limiting printing to both sides and switching off lights at
night.
8. LEADERSHIP FOOTPRINT
Internally, the UQP provides leadership/expertise in a number of areas, such as:
(i) The faculty reviews to be conducted in 2015, especially with the site visits, SER
development, etc.
(ii) Support for the QEPTT for the UJ submission to the CHE.
9. CONCLUSION AND THE WAY FORWARD
The flexibility of the UJ Strategic Plan 2025, combined with the decision to review all
programmes by 2025, poses an on-going challenge to the UQP: customising support for the
different kinds of reviews (e.g. module reviews, combined programme and departmental
reviews, non-subsidised programmes, etc.) and keeping track of the progress in faculties and
in the service and support units are on-going challenges. The UQP remains responsible for the
custodianship of the quality review processes.
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The photo (above) shows M Vongo (Transformation Office) and I Pretorius (UQP) with Sister
Margaret at the Ennerdale Primary School. Below: D Weistra and I Pretorius “attending” a
cookery class at Ennerdale.
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Delegates enjoying the cocktail function during the UJ Quality Conference.
Proff V Gynnild and D Grayson at the UJ Quality Conference.
-oOo-