Unit 9 – PEMS Blackberry Application Training. Course Goals What can PEMS do on my Blackberry?...
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Transcript of Unit 9 – PEMS Blackberry Application Training. Course Goals What can PEMS do on my Blackberry?...
Unit 9 – PEMS Blackberry Application Training
Course Goals
• What can PEMS do on my Blackberry?– basic functionality overview– planning information– reporting emergencies– alerting and notifications– why isn’t PEMS on my
Blackberry?
• Help me!
Basic Functionality Overview
• Planning information – Web and locally stored via Icon– Navigate to all subordinate locations– View EMT rosters– View checklists– View documents
• Alerting and notifications– Activate (Report) an emergency from Blackberry icon– Receive basic alert information in email text **– Check-in from email and interact with Live Information **
** No PEMS icon necessary **
What Does It Look Like?
• The ICON • If you don’t have it, go to the
back of this training or see online troubleshooting guide
• Last updated?:– Information is pushed to your
device weekly– To get a fresh data load:
• click Update Channel on Blackberry icon
• click link in PEMS Channel Update Email from Blackberry
Subordinate Locations• Available to Area or District
resources • Click on Parent Location to “Go
Back”
View EMT Rosters
• Displays all people with EMT role at the currently viewed location
• Click on name for detailed information
• Click email or phone number to contact
• Cannot click PIN – must copy and paste
View Checklists• Select Threat
Type
• Select Role
• Select Stage
• View Actions
View Documents
• Select document
• PEMS will email latest version to you
• View with Blackberry or MetaMessage Help
Activate Emergency
• Select Threat Type
• Fill in basic information
• Click “Submit”
PEMS Alert Information
• Alerts are sent as high priority email• System sends 3 alerts with these subjects:
– [PEMS] Emergency Reported– [PEMS] Emergency Comment Update– [PEMS] Emergency Stage Changed
• See FAQ #27 to make Blackberry ring for these messages
• Telephone alerting to be released in 4 – 6 weeks
Alert Example
• Click link to check in and view real time information
• Create a System Test for your team to see for yourself
View Emergency Detail
• Alert detail displays Threat Type, Date / Time Reported, and current stage
• Most recent comment on main emergency detail display
• All comments are accessible• Users can post new
comments to team• Role and threat-specific
checklists• Roster statistics are real time
Comments
• All comments are visible in reverse chronological order
• Includes date, time, and resource
• All EMT Members can post new comments
• Comments sent immediately to entire EMT
Checklists
• Checklists for all 26 annexes loaded
• Role-specific for user viewing Blackberry
• Checklists are not ordered based on any real-world priority
• Checklists are a reminder of tasks to be completed, not a step-by-step recipe
• Checklists are not “checked off” in the system
Rosters
• Information about entire responding EMT for incident– Click name to send email – Click phone number to call– Real time displays of:
• EMT Role• Status (Primary / Alternate)• Location (HQ / Area / District /
Installation)• Checked In (Yes / No)
Basic Functionality Summary• Planning Information – Web and stored locally
via icon– Navigate to all Subordinate Locations– View EMT Rosters– View Checklists– View Documents
• Alerting and Notifications– Activate (Report) an Emergency from Blackberry icon
– Receive basic alert information in email text **
– Check-In from email and interact with Live Information **
** No PEMS Icon necessary **
Why isn’t PEMS on my Blackberry?
• Having a PEMS program-funded Blackberry does NOT grant access to PEMS application—MUST use eAccess to request PEMS login
• PEMS pushes Blackberry icons to all registered users once a week—improvements are in process that will allow users to push icon using the PEMS Web site
• For issues with your Blackberry related to PEMS please use PEMS Web online troubleshooting guide to resolve
http://blue/emergencypreparedness/ep_PEMS.htm
Where can I go for help?
• The PEMS website contains User Manuals, Online Training, and Frequently Asked Question sheets (FAQs) http://blue/emergencypreparedness/ep_PEMS.htm
• For technical issues with the PEMS system call (800) USPS-HELP and say PEMS
• For issues with your Blackberry related to PEMS please use online troubleshooting guide to resolve
• For questions about IEMP, EMTs, or Emergency Planning and Response issues email [email protected]
IT Blackberry Training
• General Blackberry training information materialhttp://it.usps.gov/blackberry
For More Information About PEMS
• PEMS Program Manager:
Rebecca Harris
USPS Emergency Preparedness