Unit 1: Communication

Unit 12: Management StylesPhoto Courtesy: http://tweakyourbiz.com/management/files/Whats-your-management-style1.jpg

Management is tasks; management is discipline; but management is also people.

Peter DruckerAustrian-American management guru

A manager should...

DICTATORCOACH/ MOTIVATORFACILITATORPROBLEM-SOLVERINSTIGATORMEDIATORPhoto Courtesy: http://kilaris2013blog.files.wordpress.com/2013/09/managment-styles-flip.jpgDECISION-MAKERLEADERORGANISERMENTOR

AdjectiveOpposite adjectiveNounconsiderateinconsiderateconsiderationcreativeuncreativecreativitydecisiveindecisivedecisivenessdiplomaticundiplomaticdiplomacyefficientinefficientefficiencyflexibleinflexibleflexibilityinspiringuninspiringinspirationinteresteddisinteresteduninterestedinterestlogicalillogicallogiclogicalityorganiseddisorganisedorganisationrationalirrationalrationalityresponsibleirresponsibleresponsibilitysociableunsociablesociabilitysupportiveunsupportivesupport

Reading, pg. 103assertive (2), adj. expressing opinions or desires strongly and with confidence, so that people take notice

brief (I/42), v.to tell somebody the key points of something

facilitator (II/12), n. a person who helps somebody do something more easily by discussing problems, giving advice, etc. rather than telling them what to do

utilise (II/32), v. to use something, especially for a practical purposeequation (III/6), n.a problem or situation in which several things must be considered and dealt with

accomplish (III/11), v.achieve

deliverable (III/33), n.a product that a company promises to have ready for a customer

off track (III/61)not going in the right direction

Text ReferenceUsing certain words (such as I, you, he, she, it, we, they, one, other, this, that, these, those etc.) to refer backwards and forwards to other words in the textTeachers should act as facilitators, they should provide support and directions to their students.

It as an empty subjectIt is raining.

Skills: Putting people at ease small talk

Photo Courtesy: http://copypasterepost.com/wp-content/uploads/2012/09/small-talk.jpeg

Useful languageUse informal greetings

Show you know something about the person

Share something of a personal nature

Pick a non-work-related topic

Use open questions

Photo Courtesy: http://www.sdl-languages.com/wp-content/uploads/2014/03/small+talk-pic-31.jpg

Thank you for listening!