Unit 1: Communication and Employability Skills

for IT

OCR Level 3Cambridge Technicals

in IT

So, you want to work So, you want to work in IT?in IT?

Are the qualifications you’re studying for enough to secure a job in IT?

There will be many skills and attributes that an employer in the IT industry will expect from their employees, beyond their qualifications.

What does an employer What does an employer in the IT industry expect?in the IT industry expect?Any employer will expect you to have certain personal skills and qualities that will enable youto do your job…

Good communication skills (written and verbal)

Good time management

Team worker, but able to work independently

Anything else?Anything else?An IT employer also wants an employee who isaware of:

Legislation relating to copyright

Legislation for the workplace when using Visual Display Units

Legislation relating to data protection

Health and safety in an IT working environment

Good working practices in IT

Communication skillsCommunication skillsare keyare key

Having good communication

skills isn’t just about being able to talk!

You also need to be able to:

Pick up cues in verbal

conversations

Proof read your documents

before sending them

Use good questioning techniques

Make good use of written

communication

What will you learn?What will you learn?After completing this unit you will:

Understand the personal attributes

valued by employers

Understand the principles of

effective communication

Be able to use IT to communicate

effectively

Be able to address personal

development needs

Thank you for usingthis OCR resource.

Other OCR resources are availableat www.ocr.org.uk

To give us feedback on, or ideas about, the OCR resources you have used e-mail resourcesfeedback@ocr.org.uk