unisphere vmax

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1© Copyright 2012 EMC Corporation. All rights reserved.

Unisphere

for VMAX

Powerful. Trusted. Smart.

KJ Bedard

Principal Corporate Systems EngineerJanuary, 2013




Objectives

At the end of this presentation users will:– Understand the positioning of Unisphere for VMAX

– Understand architectural and software requirements

– Be able to perform basic configuration operations

– Be able to perform basic tasks to determine systemperformance

– Have a working set of information for knowledge transferwith partners and customers

– Troubleshoot issues

– Find help, support, and documentation resources




Manage the Entire VMAX Environment

• Scale to manage withless effort and cost

• Easily provision capacityto hosts

• Simplify management ofFAST VP environments

• Optimize performanceand improve utilization

• Easily integrate intoVMware environments

Single interface for centralized management

Unispherefor

VMAX




Simplify Resource Provisioning

Intuitive Wizards• Create new hosts

• Provision storage

• Replication• Create storage groups

• Create volumes

• Create and expand thin

pools

• Perform LUN Migrations

• FAST and FAST VP




Performance Capabilities

Quick Summary of Array Performance with Drill Down Capability

Heatmaps

Diagnostic, Historical, orReal Time

Categorized by:― Front-end― Cache― Back-end

― Drives

Drill down to componentlevel




Symmetrix Management Applications

SYMAPI

ProSphere

Enginuity

Link &

Launch

Unisphere SYMCLI

SMI-S Providers

STORAPI


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SMAS Architecture – Core ComponentsSolutions Enabler

SYMAPI Server

SYMAPI DB

storapid

storevntd

storstpd

SMAS

Unisphere

IPNetwork

AdobeFlashand

Internet

Browserclients

JBoss Framework



SMAS Deployment – Local Options

IP Network

2650Po we rEd g e

Solutions Enabler SYMAPI Server

SMAS Server Software

Windows, LINUX

SAN

1) Out of Band SMAS Management

2) Dedicated SMAS Server

3) Virtual Infrastructure

ESX Servers

vSphere 4.0+ Software

Adobe

Flashand

InternetBrowserclients

AdobeFlash

andInternetBrowser

VMAX ServiceProcessor



SMAS Deployment – Remote Options

SMC Web Clients

IE, Firefox

IP Network

SMAS Server or VM

• SMAS Server Software

• Solutions Enabler Libraries

• Windows, L INUX

2650PowerEdge

Sun 2 2 0 RENTERPRISE

• Solutions Enabler SYMAPI Server

• Gatekeepers

• Storsrvd

• Solaris, LINUX, HP-UX, AIX,

Windows

Management Server

SAN

2) Mainframe Management

1) SYMAPI Client / Server



Scalability & Hardware Requirements

Scales to:

10 Symms

80,000 Volumes

Requires: Dual processors and two CPUs

8 GB of available memory forUnisphere with Performance option

(use dedicated memory for VM)

100 GB of disk space



Software Requirements

Licensing:

Array-based license (no separate license forPerformance option)

Requires:

Solutions Enabler 64-bit version 7.5

Enginuity

– Symm 6 (5671 Enginuity)

– Symm 7 (577x Enginuity)

64-bit OS– Windows Server 2003/2008

– Red Hat AS/ES 5 and 6

– SUSE Linux 10 and 11



SMAS User Password Protection - CST Lockbox

– Initial “smc” user and password is stored on the SMAS server in a

RSA-secured vault called the CST lockbox

– The CST lockbox is tied to CPUID and MAC of SMAS Server

– CST makes cloning a SMAS Server VMware template difficult

– Deploy SMAS Virtual Appliance when multiple SMAS instances are

required in a VMware environment

Additional local users can be created and assigned specific permissions

– These users and passwords are stored in CST

When creating additional users, SMAS can utilize existing LDAP andWindows AD environments authentication.

– LDAP and AD users are not stored in CST

– LDAP can be over SSL

Securing the SMAS Application



User Permissions and Roles

Role Permission

Administrator All Roles

StorageAdmin Full Symmetrix Control, not able to createusers

Monitor View only; cannot manage arrays

SecurityAdmin Can add users and set permissions, butcannot manage Symmetrix

None No access other than login

• Local and LDAP/AD users and roles are stored in the “symauth”

database in SFS• User roles are assigned per Symmetrix

• User roles cannot be specific to storage groups or specific volumes

• SMAS can be used with SYMACLs to provide device level security



Overview – Key Benefits and Features

Discovery

Array and internals configuration

Logical and physical devices

Monitoring

Properties

Status

Alerts

Administration

User-level security, logging, auditing

Access-control management

Wizards

Storage Provisioning

LUN migrations

FAST and FAST VP

Replication

Configuration

Device creation, storage provisioning

Supports Solutions Enabler code forOpen Systems, Mainframe, and IBM i

Dynamic Cache Partitioning

VMAX Priority Controls

Virtual Provisioning

FAST and FAST VP

Replication

Configuration and control

Discovery of objects and status

SRDF monitoring

Command Line Generator

Performance

Monitoring, Heatmaps, Dashboards andHistorical Trending



Basic Unisphere Functionality

Features and functionality discussed:

Features of the System Dashboard

Examining and installing eLicenses

Managing Users and Roles

Changing system parameters

Wizards for creating storage

Creating thin volumes

Creating a new host and provisioning storage

Unisphere Performance (formerly known as SPA)

Basic troubleshooting



Basic UnisphereFunctionality

Properties of the System Dashboard



This section will describe the UnisphereDashboard View and examine:

VMAX IDs

VMAX Model Numbers

Code Levels

Alerts

Used Space, Free Space, Allocated Space All directors




Double-click toselect a VMAX.

From the mainmenu bar,select Home.




Select Front EndDirectors to seeall details.

FE details are

displayedincluding; status,port, type, portID and more…




Physical andVirtualcapacities are

displayed.

Select a thinpool anddouble-click to

display details.




Users have theoption to create,expand a thinpool, or bindvolumes to apool, andmore...

More optionsinclude Start/Stopwrite balancing ofthe selected thinpool.




Related objects associatedwith the thin pool allowthe user to view all DATAand Bound volumes.

From these screens, users are provided with all options to create/remove volumes to/fromthe pool, or create/remove TDEVs, bind/unbind or enable/disable devices in the pool.





Examining Software License Keys



This section will help the user understandhow to:

Determine array licensingUse Settings to examine licensing and usage

Install VMAX entitlements





VMAX with noUnisphere Entitlement

VMAX withUnisphere Entitlement





From the main menubar, select System.

Select Settings.

Select ElectronicLicenses.





ReviewEntitlementsand LicenseUsage

and

The Entitlements screen displays the feature, license type, capacityand status.





Click Load File.

Browse your system,select the file and(optional: Previewfile) then Click OK toload.





Typical VMAX license key file





SelectLicenseUsage.


The Usage screen displays the feature, activation type, capacity typeand licensed capacity (in TB).




Basic Unisphere Functions

Managing Users & Roles





This section will help the user understandhow to:

Navigate the Administration tabUse Unisphere to create, edit and delete users

Assign roles

Define authorities and domains




Select Home.

Select Administration in the lower right-handcorner of the Homescreen.





Select Usersand Roles.

User details such astype, authority,domain, and VMAXare displayed.

Click on a user toselect it. Options toCreate, Edit andDelete becomeavailable.





Click Create toadd a new user

User Authority may bedefined for specificdomains includingLDAP-SSL.

Select the type; eitherUser or Group,depending onAuthority.





Select Create to

add a new user.

Select the role basedon the VMAX ID.

A Summary screendisplays all details.

Select Finish tocreate the new userand role.





Basic UnisphereFunctions

Changing VMAX parameters




This section will help the user understandhow to: Navigate the Dashboard

Examine the VMAX parameters available formodification

Change VMAX parameters

Changing VMAX Parameters




From the SystemDashboard…

Settings can befound in the lowerright-hand corner ofthe screen.





Specify whetherto use Globalsparing.

Enable AutoMeta and define

parameters formeta creation.

Parallel AccessVolume is a

mainframeextent lockmechanism.





Define SRDFAsynchronouslinkageparameters.

Define SRDFdirector linkpercentages forsync/async andcopy I/O.





Enable/disableDCP (DynamicCachePartitioning) andset parameters.






Creating Storage Groups




This section will help the user understandhow to: Create a new storage group comprised of virtual

volumes and then assign it to a thin pool.

Navigate the Storage Groups display screen andview the options available for configuring Storage

Groups.





Select Storage

Groups from theStorage tab.

Step 1. Completethe selections

and select Next to continue.


Click Create from thelist of options.




Step 2. Select athin pool, andenter the capacityrequirements.

Step 3. A summaryscreen displays all userselections, andindicates how manynew devices must becreated in order tosatisfy this request.





Click Finish.

At this point, the userhas several options.Click Close tocomplete this task.





From the StorageGroups list, clickthe newly created

storage group toselect it.





Once the StorageGroup has beenselected, the user ispresented with manyoptions.


Expand the >> optionwhich provides userswith many morechoices, as displayedhere.

…

…





Using Wizards




This section will help the userunderstand how to: Use a Unisphere for VMAX Wizard

The Create Storage Template Wizard will bepresented as an example

View and manage storage templates

Create, export and import volumes using theWizard

Using Wizards




Select the StorageTemplates optionto simplify andstandardize storageprovisioning.

Using Wizards




Existing storagetemplates aredisplayed.

Click Create tocreate a newtemplate.

Using Wizards




Step 1. Completethe dialogselections.

Click Next tocontinue.

Using Wizards




Step 2. Completethe dialogselections.

Click Next tocontinue.

Using Wizards




Optional:Advancedoptions can beselected forpre-allocating

capacity andmeta volumeconfiguration.

Using Wizards




Step 3. A summary

screen is displayedcontaining all parametersfor the new template.

Select Finish tocomplete thisWizard.

Using Wizards




StorageTemplatedetails.

Options areavailable toCreate, Delete,Update orCancel.

Using Wizards

Select atemplate toview details.




Basic Unisphere Functions

Creating VMAX Volumes




This section will help the user understandhow to: Create VMAX thin volumes using a Wizard

Use the job list to schedule and run jobs Schedule configuration change tasks





Different types ofvolumes can becreated in variousways.

Select Createvolumes to usethe Wizard.

From the Storage

tab.






Optionally select apool to bind thenew volumes.

Select Virtual tocreate thin volumes.

Run Now, orschedule for later.


C i l




Select Job List fromthe options in thelower right-handcorner to view all jobsin the run queue.

Message boxindicates the jobhas been added.






Select the new jobto create thinvolumes.

Execute theselected job now.


C ti VMAX V l




A new statusindicates the job is

running.

Click OK.

Scroll to the bottomto see the newvolume ID’s thatwere created .

When the jobcompletessuccessfully, clickView Details.






Create New Host and Provision Storage

C t N H t d P i i St




This section will help the userunderstand how to: Use the Create a New Host Wizard

Create a Masking View and Storage Group Provision storage to a host






Step 1.Complete theselections tocreate a newhost.

Select anInitiator fromthe drop-downlist. Click Add to display the

user choice.

Click Finish tocomplete theWizard.






When a host issuccessfullycreated, SelectProvision storageto this host.

Complete theselections in orderto provision storageto the newlycreated host.


C e te Ne Ho t nd P o i ion Sto ge




To provision newstorage to the host,a port group nameis required.

In the final step, alluser choices aredisplayed.






When a Masking Viewis successfully created,the user may chooseto associate the SGwith a FAST policy.






When running on Windows, usethe Server Manager to rescanHBAs. This must be done for thehost to recognize that newvolumes have been presented.

Discover theSymmetrix volumesby selecting theRefresh Symmetrix

icon.

This completes thenecessary steps toprovision storage to ahost.






FAST and FAST VP Basics





This section will help the userunderstand how to: Use the FAST Dashboard

Managing FAST Tiers Associate a Storage Group to a FAST Policy







From the main menubar, select Storage.

Select FAST.

Selecting the FAST tab automatically directs the user to the FAST Dashboard.






The FAST Dashboard has four main components: – FAST Status Report

• Enable/disable FAST

• Control settings for data movement mode

• Define performance and data movement time windows – FAST Policies

• Create and manage policies

• Associate Storage Groups

– Tiers Demand Report• View all tiers and storage usage

– Storage Groups under FAST control






The four components of the FAST dashboard.






From the main menubar, select Storage.

Select Tiers tocreate andmanage storageTiers.






A list of all storageTiers and detailsare presented tothe user.

Options areavailable toCreate, Edit,View Details or

Delete a Tier.






From the Storage

Groups tab, manyStorage Group detailsare displayed.

Any Storage Group running under a FAST Policy is indicated in the list of StorageGroups as shown above. Options are available to Associate, Reassociate, orDisassociate to/from a FAST Policy.




UnispherePerformance Option

Overview

Unisphere Performance Option Objectives




This section will help the user understand how to: Utilize the various performance features provided by

Unisphere in order to apply them to real-world applications.

The Performance module features include:

Settings

Thresholds and Alerts

Real Time Monitoring

Diagnostic Drill Down

User-defined Dashboards

Performance Charts

Real Time, Diagnostic and Historical Views

Heatmaps




Unisphere Key Benefits / Features

Need Unisphere Performance

Easier infrastructure planning Intuitive, automated trending of KPI’s.

Long-term trending to plan for upgrades, consolidation

and optimization.

SRDF Tracking Monitor KPI’s to anticipate and prevent bottlenecks for

remote replication.

Simple monitoring of VMAX activities Focus on storage groups, single or multiple array’s,

and/or device level metrics.

Real time monitoring Identify root cause of performance issues by setting

traces and capturing unplanned performance events

in real time.

Diagnostic drill down Intuitive root cause engine to isolate and identify

performance issues down to the device level.

Advanced alerting Set alerts based on severity of performance issues

(ie. Informational, warning, or critical).

VMAX Performance Dashboards




VMAX Performance Dashboards

Customizable Dashboard Views

Dashboards

Standard, Pre-defined

Customizable User-defined― FAST Environment, SRDF, FE






Schedule and Analyze Real Time Performance Traces

• Capture real time trace

– Capture a 1 hour period

– Schedule up to 7 daysinto the future

– Retention period up to

30 days

• Components monitored

– Symmetrix

– Front-end (FE) directors

– Back-end (BE) directors

– Remote Data Facility(RDF) directors

– External (DX) directors

Advanced Diagnostics Capabilities




Advanced Diagnostics Capabilities

Diagnostic view collects data every 5 minutes; data is available for the previous 7 days.

KPIs identify root cause.

Heatmap Capability




Heatmap Capability

Quick Summary of Array Performance with Drill Down Capability

Heatmaps

Diagnostic, Historical, orReal Time

Categorized by:― Front-end― Cache― Back-end― Drives

Navigate to Analyze - drilldown to component level

Enhanced Alert Notification




Enhanced Alert Notification

Component Alerts

Array

FE Director

BE Director

Cache Partition

SRDF Groups

Device Groups

Storage Groups

Virtual Pools

Syslog Email SNMP

Rich Set of AlertsMonitor KPIs

Establish Threshold Levels

―Informational, Warning, Critical

Method of Notification




UnispherePerformance Option

Basic Functionality

Unisphere Performance Option




This section will help the understand how to: Use the various components and features of

Unisphere Performance

Performance settings

Registering an array for data collection

Monitor view

Using pre-defined and user-defined dashboards

Analyze view Viewing real time, diagnostic, and historical data

Unisphere Performance Option

Performance - Settings




Performance Settings

The performancemodule and features

live under thePerformance tab onthe main menu.

Select SystemRegistrations to view

and manage performanceregistrations.

Select Settings.






Select a storagearray and clickView Details.

Select Real Timeand Diagnosticcheck boxes.

Select Apply toregister thisarray and begindata collection.






Users configureall alerts andthresholds byselecting System Settings.

Users also viewand manage theperformancedatabase byselecting System

Settings.

Other available features from System Settings include: Metrics, Real TimeTraces, and Reports.

Monitor View - Heatmaps




Select Monitor from thePerformance menu.

Expand EMCDashboards.

SelectHeatmap.

Monitor View Heatmaps





Select the type

of Heatmap andthe duration.

FA, DA andCache slot

allocations aredisplayed.

Click a Directorto seeutilizationdetails.






Double-click aspecific director. A

director chart isdisplayed.

Select the Red, Yellowor Blue graph to displaybusy percentages.


Analyze View




Select Performance

from the Main Menu.

Real Time, Diagnostic,and Historical tabs areavailable for viewingdifferent collectionranges.

y

Select Analyze.

Analyze View




y

Navigating the Analyze View allows users to viewSymmetrix system data for various collection ranges.

Real Time: The previous 1 hour. Real Time view collects databetween 2 and 5 seconds for a limited group of metrics. Thedata is available for the previous hour.

Diagnostic: The previous 4 hours. Diagnostic view collectsdata every 5 minutes for root cause analysis. The data isavailable for the previous 7 days.

Historical: The previous 24 hours. Historical view collectsdata in 15 minute intervals for trending and planning. Thedata is available for the previous 3 years.

Analyze View




y

The user selects specific KPIs or “All” metrics, and then selects achart style. Three metrics are displayed and charted here. Fivedifferent chart styles are available. By default, all averages foreach metric are displayed, and/or the user can display themaximum, or high water mark, for each metric.

Analyze View




y

Select DisplayThresholdsfrom the dropdown menu.




Basic

Troubleshooting

Basic Troubleshooting




This section will help the userunderstand:

Basic troubleshooting tasks for Unisphere

and performance analysis Identify and collect key logs for SMAS and

Unisphere that may be required by customer

supportAvailable documentation resources

Troubleshooting – Common Issues




•Poor Performance

READ THE CURRENT INSTALLATION GUIDE AND RELEASE NOTES

Many SMAS performance issues are a result of underpowered hardwareNote: Memory requirements are outlined in the Unisphere Installation Guide

•Unable to log into Unisphere – Http Server 400 error

Ensure that SMAS service has started on server SMAS server startup can take up to 10 minutes

•Unisphere command fails / hangs

Does equivalent command work in SYMCLI?

•Unisphere views not updating or displaying latest configuration info.

Refresh view

Perform Symmetrix discover Ensure array registration Check SYMCLI output Check Unisphere for VMAX Online Help

Symmetrix Discover

Refresh ScreenOnline Help

Troubleshooting – Common Issues




•Unable to Register Symmetrix Arrays for Performance Data Collection

– Check for license keys.• symlmf -type emclm list

– Verify that the performance registrations file is created on the Unisphere server at…/symapi/stp/spa

• File should include SIDs of Symms being collected. SPA DMF:000192601551 10.12.167.90 8088 5 24

•No array data collection

– Check to make sure the storstpd daemon is running. – Check to make sure the SMAS service is running. – Examine storstpd-<date>.log file and make sure it is sending data to SMAS server.

[1728 dcfSpaSender] Nov-30 0:00:03.119 : [sendFile )] Id: 724 sent file: C:\Program

Files\EMC\SYMAPI\stp\spa\DMF_10.127.1.139\20101130_0500_000194900760.dcf.gz. Bytes

transferred: 23360

– Verify that .*dcf.gz files being sent to the *\symapi\stp\spa\DMF_* directory arebeing processed by SMAS.

• This directory should be empty• If files are present, it means that SMAS might have crashed at some point. Check

for core dumps , hs_err* files, mini-dumps.

•Log a ticket with EMC Customer Support

Troubleshooting – Setting SYMAPI DebugLevels




Levels

•Setting SYMAPI Debug Levels

– On UNIX:

SYMAPI_DEBUG = -1export SYMAPI_DEBUGSYMAPI_DEBUG_FILENAME=/tmp/symapi_debug_logfileexport SYMAPI_DEBUG_FILENAME

– On Windows:

set SYMAPI_DEBUG = -1

set SYMAPI_DEBUG_FILENAME=\tmp\symapi_debug_logfile

•Unsetting SYMAPI Debug Levels

– On UNIX:

SYMAPI_DEBUG = 0export SYMAPI_DEBUG

– On Windows:

set SYMAPI_DEBUG = 0

Troubleshooting: Key Log Files toCollect




Collect• smas.log

– “\EMC\SMAS\jboss\server\default-em\log”

• symapi-<date>.log

– “\EMC\SYMAPI\log”

• storevntd.log

– “\EMC\SYMAPI\log”

• Any cores / mini-dump files

•hs_*.err files – “\EMC\SMAS\jboss\bin”

• run.log

– “\EMC\SMAS\jboss\bin”

• jboss.xml

– “\EMC\SMAS\jboss\server\default-em\deploy\domain-symm.ear\domain-symm-ejb.jar\META-INF”

•<hostname>.err

– “\EMC\SMAS\jboss\server\default-em\data\msq\data”

• my.ini Windows) and my.cnf Linux and Solaris)

– “\EMC\SMAS\jboss\server\default-em\data\msq”




Questions?

Resources




Location

Product SupportPage

https://support.emc.com/products/27045

UnisphereOnline Help

Available at Powerlink or on support.emc.com here: https://support.emc.com/docu43577_Unisphere-for-VMAX-V1.5-Product-Guide.pdf?language=en_US

vLab Portalhttps://portal.demoemc.com/

VMAX 10KCentral

http://one.emc.com/clearspace/community/active/vmax_10k_central

EMC DemoCenter

http://www.emcdemocenter.com

Powerlink http://powerlink.emc.com/km/appmanager/km/secureDesktop?_nfpb=true&_pageLabel=default&internalId=0b0140668066ceaf&_irrt=true


https://support.emc.com/docu41312_Unisphere-for-VMAX-V1.1-Online-Help.pdf?language=en_US

https://support.emc.com/docu43577_Unisphere-for-VMAX-V1.5-Product-Guide.pdf?language=en_US


https://portal.demoemc.com/











https://portal.demoemc.com/



https://support.emc.com/docu41312_Unisphere-for-VMAX-V1.1-Online-Help.pdf?language=en_US


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