A storm is on the horizon for Tech Integrators

And we have a

Perfect Solution..!!

Large System Integrators

Small Services Vendors or SIs

1.6 Trillion Enterprise Technology ecosystem, from OEMs to Consultants

a

OEMs

& ISVs

a

Distris/ VADs/ VARs

a a

Managed Services

Providers

a a

Individual Consultants

The Canvas: Enablers of Internet

500K Players across India 15 Million Companies Worldwide

70K Product Makers and Growing 400 Million Employments Worldwide

The Storm: How and why…?Business Trends shaking well built, decades old structures

Shrinking MarginsCompetitive threats from old and new players and continuously lowered margins

OEM MandatesEver increasing mandate numbers / commits, continuously challenging what’s possible

Customer Pressure on InnovationAll hungry customers, for new solutions, technologies and optimized cost of delivery

Mobility & IoTThe technologies changing the solutions and

services landscape and increasing complexity

On-Demand EconomyStakeholders expecting variable cost models and

agile engagements with vendors

The Future of WorkChanging world with emergence of Mobile Worker

and On Demand Talent available worldwide

The Challenges affecting numbers The Trends building complexities

The Voice across the EcosystemThe need outline across the ecosystem better Connect.

Training, Certifications, Skill Augmentation

Independent Consultants

Improving bottomline and mapping tech trends

Distributors

Expanding solutions and services capabilities

Small SIsExpand channels reach &

mindshare to sell more

OEMs

Build on the skill gaps and optimize cost

MSPs

Recruiting right people, with right skills and geographical spread

Large SIs

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a a

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Uniserved: Marketplace for SkillsAnd your Crowdsourcing API for Enterprise Technology skills

Effective distribution of L1,

L2, L3 Support Services

Capabilities across geographies and

countries

Time flexible freelance

consultants for on demand access to

skills, available 24X7 for remote

and online support

Immediate coverage to 23

countries in Emerging Markets across Asia, Africa,

Middle East and Australia

Immediate access to 700+OEM Skills

of various expertise levels and Project Management with

possibility to further training

5100 Services Partners

43,000 Freelance Consultants

23 Countries700+ OEM

Skills

Our PresenceOur Presence Around the world & a great start in India

Helping navigate the stormClearly defined Impact with Unique Value Delivery Model for each areas

Possibility of skills to be available for

delivery, means don’t refuse any

request.

Increase your services coverage

across geographies & Technologies

200% 99%

Optimization of Cost of Delivery by

engaging local resources for deployment.

40%

Cost and Efforts reduction for

recruitment of Technical

Specialists.

75%

Service Coverage Skill Depth Services Delivery Recruitment

What are we deliveringServices Portfolio covering Complete Life Cycle of Technology Operations

Unisourcing

•Talent-As-A-Service

•Recruitment Services (Short Term, Contract, Long Term)

•Vendor Aggregation Services (Multi County, Multi Geo Environment)

Virtual Delivery Center

•SAP

•Cloud & Virtualization (NetApp, Citrix, EMC, VMWare)

•Unified Communication (Cisco, Avaya, Skype)

•Security Products (Fortinet, McAfee, Symantec)

FirstMod

•Prototype Design & Development

•Ecommerce/McommercePlatform Development

•Mobile Application Development

Consulting & Audits

Planning, Budgeting &

ManagingDesign

Installation and

customization

Operations & Maintenance

Training and Optimization

Delivered via options

How do we engage?Agile Commercial Engagement Models to align for business enablement

Remote Support Ticket Based SOW Based Time Based

Onsite/Field Support SOW Based Time based (Per day etc)

Professional Services Short Term Long Term

Project Based Services Short Term Long Term

Explore and Exploit thousands of partners to fulfill the complex projects, across geographies

Scale up your market reach out with custom campaigns to enable channel sales, build and expand partner network

White Label solutions and Talent-as-a-service offering to enable the

SMB for hitting the accelerator.

Reach out to the exact target market of SMBs through our

network, Also explore RMA & Service Renewals Support

Collaborating for growthValue based Engagement Models for specific categories of customers

SMB

LargeSIOEM

SolutionVendors

Empowering Partner EcosystemHow do we Engage and Empower the Partner Base, to build their scale

Technology

People

Processes

Data

People

• Empowering people to build more opportunities with knowledge and training

• Talent-as-a-Service to enable with On Demand Tech Resources

Data

• Understanding the translating market trends relevant to businesses

• Mapping the capabilities, outreach and conversion across domains for the business relevant analytics

Processes

• Compliance and adherence to world class support processes

• Optimization and efficiency KPIs along with process maturity offerings

Technology

• Technology to enable business and build transparency across functions (ERP)

• Real time data to aid tactical decision making (Dashboards).

Engaging with OEMsAreas where we can Contribute and Empower to solve these perennial problems

AMC & RMA

Challenges with

OEMs

Channels Mindshare

Channels

Tactical market outreach, sales & support, as compared to Distis, to help generate more leads and reach more opportunities

Mindshare

Increased mindshare of Decision makers, with more support partners and expert personnel on ground to push the case.

AMC & RMA

Effective logistics and partner network along with standard process and Repair offerings to handle the End to end AMC & RMA fulfilment

How do we deliver: ChannelsThe crowdsourced Delivery Framework with end to end visibility and control

1

2

3

4 5Regional EventsTargeted towards awareness of products and solutions portfolio of the OEMs

Channel Development ProgramsCreating schemes to identify and build new channel

partners across regions

Marketing EnablementAiding the marketing & information management strategy

to target pain areas of partners

Increased Service EnablementIncreased availability of services vendors,

creating easier & faster deployments

Increased Channel ExplorationReaching out to more partners with products

Portfolio building up funnel

How do we deliver: MindshareThe crowdsourced Delivery Framework with end to end visibility and control

By BrandEngagement

By BrandAwarenessCampaigning about the

tech leadership and product roadmap with

end users

Building up campaigns for increasing

technology knowhow of the brand & products

Pushing certifications and training to

individuals to increase product advocacy

among users

Creating channels for ongoing communication to users about products

and tech leadership

Recommending roadmap for brand

recognition by engaging target user community

Online campaigns and engagement for

increased awareness of products

How do we deliver: AMC & RMAThe crowdsourced Delivery Framework with end to end visibility and control

Establishing Processes with ownership,

accountability and responsibility

Planning and contracting for affiliates to handle

the processes. Logistics partner in place with KPIs

& SLA.

Facilitating central warehousing/storage of equipment's/parts, Test, Repair and management

of inventory

Region wide kickoff of services with operations rollout. Includes Tech for real time reporting and

tracking.

Some facts to assureSome numbers to enforce We are building up to scale exponentially

50,000+ Freelance and skill technology resources across skill areas which can be cross

skilled to enable service presence and mindshare by

pushing trainings and certifications

Ready Test, Repair & Storage capabilities through 3 regional partners in Mumbai, Delhi and Ahmedabad. Can be extended

to all major Metros in India

Tie up with Logistics companies for SLA based spare parts

delivery, ensuring customer commitment for resolution

time.

Engaged partner network across India covering 640 of the 688 Districts in India to extend as Channel Partner Or Service

Partner

Capability to deliver Support with Same Business Day and 8 Hours SLA across all states in

the country for L1 skills.

Immediate areas to engagePossible areas to collaborate for a strategic & measurable outcome

Services

Services partnerships and SLA delivery across India

Strategy

Thoughts to build up and establish India wide

recognition

Marketing

Outreach to decision makers to support target numbers

AMC

End to end AMC service support with logistics

Channels

Build channel development roadmap and offerings

The value to CustomersWhy are we at the forefront to Iron the Creases to Optimize Cost of Delivery

Expand the knowledge base with trained

employees on the best of the products &

technologies

Expand the scope of services portfolio with

skill augmentation

Explore new products, new solutions and

technologies that are trending worldwide, totally on Demand

Explore new geographies for your business

functions & Delivery

Empower Services Delivery teams with tools & processes to deliver the customer

satisfaction

Empower Sales teams with design &

solutioning abilities across domains

EMPOWEREXPLORE EXPAND

A Possible Roadmap for OEMsHow do we propose to deliver Value & Optimization for the engagement

Strategic Reach outEfforts and activities to build more channels to sales and

funnel improvement

Optimization OfferingProcess outsourcing for managing RMA & AMC, including Repair of

equipment's at our lab

Entry to Indian MarketEffective entry to Indian market, establishing touchpoints at right

locations and gives huge heads up in setup of opearations

Telephony solutions from Avaya, Cisco, UC & Collaboration solutions from Avaya, Cisco, Microsoft

Voice & Collaboration

Data & Wireless

Contact Centers & Applications

Clouds, Platforms and Storage

End User Computing

Technologies in FocusThe established and emerging Technologies Expertise, available On-Demand.

Network products from Cisco, Juniper. Wireless products from

Contact Center solutions from Aspect, Avaya, Cisco. Enterprise applications for ITSM, BI & Analytics

Private cloud deployments on IBM/HP/Dell Platforms, Third party clouds like CA. Storage solutions from Netapp

End user tech support, End User Apps, End user Security, DLP, User Audits, HDD Hardening

End User Support

Platforms & Clouds

Unified Comms

Wired & Wireless Networks

Enterprise Apps

SecurityAudits &

Compliance

ConsultingApplication

Development

Mobile & BYOD

Global Skill MatrixSpread across Technologies & OEMS, to reduce burdon on your internal skill plan

62% 24% 8% 6%

Level 1 Level 2 Level 3 PM

Some of our InsightsSome cases where we have Delivered to create value for engagement.

Vendor Aggregation in 12

Countries

For a SMB SI in India, as part of 16 Million USD Voice Services

deal. Delivered in 11 days

For IoT Solutions Company in Singapore, as part of its solution

proposed for Singapore

Government.Delivered in 30 days

Prototype Development for

IoT

NetApp Data Migration

For SMB Tech Solutions Provider, enabling a 8.5 Million Rupees

order.Delivered in 20 days.

For a Tech Distributor in UAE, enabled

bidding for a SOC Deployment Project in

KSA.Delivered in 30 Days

SOC Consulting

Solution Deployment across 1000

locations

For ATM eSurveillanceServices Company in

India, deployment across 1000+ Sites

Ongoing.

“There are routes not to be followed,

armies not to be attacked,

citadels not to be besieged,

territory not to be fought over.”

Sun Tzu, "The Art of War"

Reach us at:

Oxxus Technologies Private Limited

1207, Real Tech Park,

Sector 30A, Vashi, Navi Mumbai – 400 703

Ph. +91 22 27815811 | Email: contact@uniserved.com | Web: www.uniserved.com

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