Unify Release 7R1.40.3 using SIP trunk to Cisco Unified ... · The goal of this guide is to provide...

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Unify Release 7R1.40.3 using SIP trunk to Cisco Unified

Communications Manager Release 10.5.2

Application Note

Application Note


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Table of Contents Introduction .................................................................................................................................................. 5

The following items were tested: ............................................................................................................... 5

Listed below are the highlights of the integration issues: ........................................................................... 5

Below are the key results: .......................................................................................................................... 6

Network Topology ........................................................................................................................................ 6

Basic Call Setup ............................................................................................................................................. 6

Limitations .................................................................................................................................................... 7

System Components ..................................................................................................................................... 8

Hardware Tested ....................................................................................................................................... 8

Software Tested ........................................................................................................................................ 8

Features ........................................................................................................................................................ 9

Features Not Supported or Not Tested .................................................................................................... 10

Configuration .............................................................................................................................................. 10

Configuring Sequence and Tasks: ............................................................................................................. 10

Configuring the Unify PBX ........................................................................................................................... 11

Business Group ........................................................................................................................................ 11

End Point Profile ...................................................................................................................................... 16

Cisco CUCM Profile .................................................................................................................................. 16

Unity Connection Profile .......................................................................................................................... 18

Feature Profile ......................................................................................................................................... 20

Members -- Endpoints ............................................................................................................................ 23

Subscriber 1 Endpoint .............................................................................................................................. 24

Subscriber 2 Endpoint .............................................................................................................................. 31

Unity Connection Endpoint ...................................................................................................................... 38

Private Numbering Plan List ..................................................................................................................... 45

Members:Subscriber ............................................................................................................................... 46

DN 30430 ................................................................................................................................................ 46

DN 30432 ................................................................................................................................................ 53

Prefix Access Codes ................................................................................................................................. 60


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Feature Activation/Deactivation Codes .................................................................................................... 61

Destination Codes ................................................................................................................................... 61

Extensions ............................................................................................................................................... 62

Destinations ............................................................................................................................................ 63

Unity Connection Destination .................................................................................................................. 65

Routes ..................................................................................................................................................... 66

Configuring the Cisco Unified Communications Manager ........................................................................... 70

Cisco Unified Communications Manager SIP Trunk Security Profile .......................................................... 71

Cisco Unified Communications Manager SIP Trunk Security Profile for Unity Connection ......................... 72

Cisco Unified Communications Manager SIP Profile ................................................................................. 73

Cisco Unified Communications Manager SIP Trunk to Unify Configuration ............................................... 78

Cisco Unified Communications Manager SIP Trunk to Cisco Unity Configuration ...................................... 85

Cisco Unity Connection User Configuration .............................................................................................. 91

Cisco Unity Connection Unify User Configuration ..................................................................................... 93

Cisco Unity Connection Telephony Integration......................................................................................... 95

Cisco Unified Communications Manager Service Parameter .................................................................. 102

Cisco Unified Communications Manager Media Resource Group ........................................................... 103

Cisco Unified Communications Manager Media Resource Group List ..................................................... 106

Cisco Unified Communications Manager Route Pattern to Unify ............................................................ 109

Cisco Unified Communications Manager Translations Pattern to Unify .................................................. 111

Cisco Unified Communications Manager SIP Phone Device Level Configuration ..................................... 113

Cisco Unified Communications Manager SCCP Phone Device Level Configuration .................................. 120

Cisco Unified Communications Manager Audio Codec Preference List Configuration ............................. 127

Cisco Unified Communications Manager Region Configuration .............................................................. 131

Cisco Unified Communications Manager Device Pool Configuration ....................................................... 134

Cisco UCM Extent and Connect .............................................................................................................. 141

Cisco UCM end user configuration ......................................................................................................... 141

Add Phone: CTI Remote Device .......................................................................................................... 145

Remote Destination Configuration ..................................................................................................... 146

Cisco UCM UC service Configuration .................................................................................................. 147

Cisco UCM service Profile Configuration ............................................................................................ 148

Cisco Unified CM IM Presence – CCMCIP Profile Configuration .......................................................... 150

Cisco UCM – SIP trunk to Cisco IM&Presence Trunk Configuration ..................................................... 151


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Acronyms .................................................................................................................................................. 155

Test Results ...................................................................................................... Error! Bookmark not defined.


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Introduction This document describes the steps and configurations necessary for Cisco Unified Communications Manager

(Cisco UCM) release 10.5.2 to interoperate with the Unify Open Scape Voice Release 7.3 using SIP Early-

Offer.

The following items were tested: Basic call between the two systems and verification of voice path, using SIP on the Unify side, and

both SIP and SCCP IP phones on the Cisco side

CLIP/CLIR/CNIP/CNIR features: calling party Name and number delivery (allowed and restricted)

COLP/CONP/COLR/CONR features: connected Name and number delivery (allowed and restricted)

Call transfer: attended, early attended and blind transfer(see caveats for details)

Alerting Name Identification

Call forwarding: call forward unconditional(CFU), call forward busy (CFB), and call forward no answer (CFNA)

Hold and resume with music on hold

Three-way conferencing

Voice messaging and MWI activation-deactivation

Audio Codec Preference List

Extend and Connect

Call Park

Listed below are the highlights of the integration issues: Basic calls worked from Cisco UCM to Unify PBX and vice versa.

CLIR/CNIR—The Unify SIP trunk does not support calling/connected Name and number restriction, however it can be configured by subscriber.

COLR/CONR—as with calling Name and number presentation restrictions, the Unify PBX does not support connected Name and number restriction on SIP trunks, it can be configured at Subscriber level.


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Below are the key results: Basic call, call transfer, call forwarding, conference call, and hold and resume work successfully

Centralized voicemail, using Unity Connection server integrated to Cisco UCM via SIP was used for testing. This voicemail solution can provide centralized voicemail services, supporting both Unify and Cisco end-users

Network Topology

Basic Call Setup


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Limitations These are the known limitations, caveats, or integration issues:

Unify phone does not support completion of a conference before third party answers the call

On transferred calls involving Extend and Connect, Transferee’s display is not updated with Transfer Target information

Voice mail retrieval using Extend and Connect will require UCM release 10.5.2 SU3 or higher, containing a fix for defect ID CSCuw98131.

On transferred calls where calling name and number or connected name and number are configured on Transferee or Transferor; Transferee is never updated with Transfer Target information.

Unify requires a third party gateway to connect analog phones which was not available during test execution. No testing related to analog phone was performed.

When CUCM originates a call from a shared line it delivers the shared name, Unify displays it correctly. If call is put on hold and retrieved from “the original” shared line CUCM sends a re-INVITE including the name and number. Unify does not update the display with the new information received.

Unify cannot configure different names on shared lines.


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System Components

Hardware Tested The following hardware was tested

Cisco UCS-C240-M3S VMWare Host

Cisco 9971, 7970, and 7945 IP phones

Unify Open Stage 15 SIP and 40 SIP phones

Software Tested The following software was tested:

Cisco UCSC-C240-M3S VMware vSphere Image Profile: ESXi-5.5.0-1331820-standard

Cisco Unified Communications Manager release 10.5.(2)SU2a

Cisco Unified Communications Manager IM & P release 10.5.2.10000-9

Cisco Unity Connection release 10.5.2.10000-5

Cisco Jabber 10.5.0 Build 37889

Unify Open Scape release 7 R1.40.3


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Features This section lists supported and unsupported features. No deviation from the configuration presented in this

document will be supported by Cisco. Please see the Limitations section on page 6 for more information.

Features Supported

CLIP—calling line (number) identification presentation

CLIR—calling line (number) identification restriction

CNIP—calling Name identification presentation

CNIR—calling Name identification restriction

Alerting Name

Attended call transfer (see limitation section)

Early attended call transfer (see limitation section)

Blind call transfer(see limitation section)

CFU—call forwarding unconditional

CFB—call forwarding busy

CFNA—call forwarding no answer

COLP—connected line (number) identification presentation (see limitation section)

COLR—connected line (number) identification restriction (see limitation section)

CONP—connected Name identification presentation (see limitation section)

CONR—connected Name identification restriction (see limitation section)

Hold and resume

Conference call (see limitation section)

MWI—Message Waiting Indicator (lamp ON, lamp OFF)

Audio Codec Preference List

Call Park/Pickup

Extend and Connect

Shared Line - Hold & Resume with MOH (see limitation section)


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Features Not Supported or Not Tested

Call completion (callback, automatic callback)

Configuration The goal of this guide is to provide an overview of the integration between Cisco Unified Communication

Manager and Unify PBX’s. The deployment will interconnect the UC systems using SIP. No PSTN

connectivity has been tested with this integration. The following sections provide the required

configurations for a successful integration.

Configuring Sequence and Tasks:

Unify Open Scape Voice:

Configure the Feature Profile. Configure the Business Group. Configure the End Point Profile for Cisco UCM. Configure the End Point Profile for Cisco Unity Connection. Configure Members Endpoints for Cisco UCM. Configure Members Endpoints for Cisco Unity Connection. Configure Routes to Cisco UCM. Configure Routes to Cisco Unity Connection. Configure Members Subscriber. Configure the Prefix Access Codes Configure the Destination Codes Configure the Destinations for Cisco UCM Configure the Destinations for Unity Connection

Cisco Unified Communications Manager:

1. SIP trunk security profile 2. Device setting SIP profile 3. Media resource group and media resource group list 4. Assign media resource group list (MRGL) in the default device pool 5. SIP trunk to Unify PBX 6. SIP Trunk to Cisco Unity 7. Assign User in Cisco Unity 8. SIP and SCCP phones device configuration 9. Route pattern to the Unify PBX 10. Call Manager Service Parameter “Duplex Streaming Enabled” set to “True” 11. Audio Codec Preference, Region and device pool Configuration 12. Extend and Connect Feature configuration


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Configuring the Unify PBX Select Configuration tab, then select OpenScape Voice tab

Business Group

Select the Business group tab , then go to Business Group List


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General Tab

Services Tab (1/3)


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Services Tab (2/3)


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Services Tab (3/3)

Feature Profile Tab


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Options Tab

Access Control List Tab


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End Point Profile Profiles End Point.

Cisco CUCM Profile General Tab (1/2)


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General Tab (2/2)

Set the SIP Privacy Support to FULL

Endpoints Tab


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Services Tab

Unity Connection Profile General Tab (1/2)


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General Tab (2/2)

Set the SIP Privacy Support to FULL

Endpoint Tab

Services Tab


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Feature Profile Profiles Feature.

General Tab


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Feature Tab


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Members Tab


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Members -- Endpoints Members Endpoints


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Subscriber 1 Endpoint General Tab

Select profile “OpenScape_Cisco_Profile”.


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SIP Tab


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Attributes Tab (1/3)


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Aliases Tab


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Routes Tab

Accounting Tab


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Subscriber 2 Endpoint

General Tab

Select profile “OpenScape_Cisco_Profile”.


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SIP Tab


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Aliases Tab

Routes Tab

Accounting Tab


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Unity Connection Endpoint General Tab

Select profile “CMunity2” profile configured previusly.


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SIP Tab


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Aliases Tab

Routes Tab


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Accounting Tab


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Private Numbering Plan List

General Tab

Access Control List


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Members:Subscriber Members Subscriber

DN 30430 General Tab (1/2)


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General Tab (2/2)

Display Tab


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Routing Tab

Select the Numbering Plan created previously


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Connection Tab

Security Tab (1/2)


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Security Tab (2/2)

Keyset Tab For a share line set Keyset Use as Primary.


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Groups Tab

Features Tab (1/2)


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Features Tab (2/2)

Application Tab


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DN 30432 General Tab (1/2)

General Tab (2/2)


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Display Tab


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Routing Tab

Select the Numbering Plan created on section 2.1.4


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Connection Tab

Security Tab (1/2)


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Security Tab (2/2)

Keyset Tab

For configuring the share line set Keyset usage as Primary. Add the directory number which will be

configured as shared line.


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Groups Tab

Features Tab (1/2)


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Features Tab (2/2)

Application Tab


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Prefix Access Codes Translation Prefix Access Codes


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Feature Activation/Deactivation Codes

Destination Codes Translation Destination Codes


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Extensions Translation Extensions


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Destinations Destinations and Routes Destinations

CUCM Destination

General Tab


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Routes Tab

Route Lists Tab

Destination Codes Tab


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Unity Connection Destination General Tab

Routes Tab

Route Lists Tab


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Destination Codes Tab

Routes Destinations and Routes Routes


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Route to CUCM Subscriber 1


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Route to CUCM Subscriber 2


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Route to Unity Connection


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Configuring the Cisco Unified Communications Manager Cisco Unified Communications Manager Software Version


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Cisco Unified Communications Manager SIP Trunk Security Profile Navigation: System Security SIP trunk security profile

Set Name*= Non Secure SIP Trunk Profile. This is used for this example.

Set Description = Non Secure SIP Trunk Profile authenticated by null String

Check Accept out of dialog refer

Check Accept unsolicited notification

Check Accept replaces header

All other values are default.


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Cisco Unified Communications Manager SIP Trunk Security Profile for Unity Connection Set Name*= Non Secure SIP Trunk to VM Profile. This is used for this example.

Set Description = this text is used to identify this SIP Trunk Security Profile.

Check Accept presence subscription

Check Accept out of dialog refer**

Check Accept unsolicited notification

Check Accept replaces header

Check Transmit security status



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Cisco Unified Communications Manager SIP Profile Navigation: Device Device Settings SIP Profile

Set Name*= Early Offer SIP Profile. This is used for this example.

Set Description = this text is used to identify this SIP Profile.

Check Disable Early Media on 180



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Cisco Unified Communications Manager SIP Profile (Continued)

These values are default.

Check RFC 2543 Hold

Set SIP Rel1XX Options* = Send PRACK if 1xx Contains SDP



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Early Offer support for voice and video calls Mandatory (insert MTP if needed)

Check EnableOPTIONS Ping to monitor Destination status for Trunks with Service Type "None (Default)"

Check Send send-receive SDP in mid-call INVITE



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Cisco Unified Communications Manager SIP Trunk to Unify Configuration Navigation: Device Trunk

Set Device Name*= OpenScape. This is used for this example.

Set Description = this text is used to identify this Trunk Group.

Set Device Pool* = G711 Preferred. This is used for this example

Set Call Classification*= Use System Default. This is used for this example

Set Media Resource Group List = MRGL_SW_noMTP. This is used for this example



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Cisco Unified Communications Manager SIP Trunk to Unify Configuration (Continued)

Check Redirecting Diversion Header Delivery - Inbound



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Check Redirecting Diversion Header Delivery - Outbound



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Set Destination Address = 10.70.14.12. This is used in this example.

Set SIP Trunk Security Profile*= Non Secure SIP Trunk Profile

Set SIP Profile*= Early Offer SIP Profile

Set DTMF Signaling Method*= No Preference



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Cisco Unified Communications Manager SIP Trunk to Cisco Unity Configuration Navigation: Device Trunk

Set Device Name*= CUC. This is used for this example.

Set Description = This text is used to identify this Trunk Group.

Set Device Pool* = Default



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Cisco Unified Communications Manager SIP Trunk to Cisco Unity Configuration (Continued)

Check Run On All Active Unified CM Nodes



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Check Redirecting Diversion Header Delivery - Inbound


Check Redirecting Diversion Header Delivery – Outbound


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Set Destination Address = 10.80.16.5. This is used in this example.

Set SIP Trunk Security Profile*= Non Secure SIP Trunk to VM Profile

Set SIP Profile*= Standard SIP Profile

DTMF Signaling Method *= No Preference



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Cisco Unity Connection User Configuration Navigation: Cisco Unity connection Users Users

Set Alias*= 6002. This is used for this example.

Set First Name = CUCM. This text is used to identify this User.

Set Last Name* = SIP. This is used for this example

Set Display Name= 6002. This is used in this example.

Set SMTP Address =6002. This is used in this example.

Set Phone System= clus26pub. This is used in this example.



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Cisco Unity Connection User Configuration (Continued)

All values are default.


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Cisco Unity Connection Unify User Configuration Navigation: Cisco Unity connection Users Users

Set Alias*= 18563330430. This is used for this example.

Set First Name = Unify. This text is used to identify this User.

Set Last Name* = SIP. This is used for this example

Set Display Name= 30430. This is used in this example.

Set SMTP Address = 30430. This is used in this example.

Set Phone System= Unify-OSVoice. This is used in this example.



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Cisco Unity Connection Unify User Configuration (Continued)



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Cisco Unity Connection Telephony Integration Navigation: Telephony Integrations Phone system

Set System Name* = clus26pub. This Name used for this example


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Set System Name* = Unify-OSvoice. This Name used for this example


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Port Group (Cisco UCM)

Navigation: Telephony Integration Port Group

Set Display Name* = clus26pub-1. This Name used for this example


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Navigation Path: Telephony Integration Port Group Edit Servers


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Port

Set Port Name = clus26pub-1-001. This Name used for this example Phone System = clus26pub Port Group = clus26pub-1 Server = clus26unity. This Name used for this example


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Port Group (Unify)

Navigation: Telephony Integration Port Group

Set Display Name* = Unify-OSvoice-1. This Name used for this example

Set SIP Transport Protocol = UDP


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Port (Unify)

Set Port Name = Unify-OSvoice-1-001. This Name used for this example Phone System = Unify-OSvoice Port Group = Unify-OSvoice-1 Server = clus26unity. This Name used for this example


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Cisco Unified Communications Manager Service Parameter Navigation Path: System Service parameter select server (Cluster26pub) Select Service (Cisco CallManager (Active))

Set Duplex Streaming Enabled* = True. See Note under capture for more info.

Note: Cisco Unified Communications Manager Service Parameter “Duplex Streaming Enabled” should be set

to “True” in order for MoH and ringback to work properly during call transfers/conferences initiated by Cisco

stations to Unify IP endpoints.


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Cisco Unified Communications Manager Media Resource Group Navigation Path: Media Resources Media Resource Group


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Media Resource Group MRG_SW_MTP

Set Name*= MRG_SW_MTP This is used for this example.

Set Description = This text is used to identify this Media Resource Group.

Set all resources in the Selected Media Resources* Box.



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Resource Group for MRG noMTP

Set Name*= MRG_SW_noMTP. This is used for this example.

Set Description = This text is used to identify this Media Resource Group.

Set Available Media Resources = MTP_2, MTP_3 and MTP_4

Set other resources in the Selected Media Resources*



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Cisco Unified Communications Manager Media Resource Group List Navigation Path: Media Resources Media Resource Group List


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Set Name*= MRGL_SW_MTP. This is used for this example.

Set Description = This text is used to identify this Media Resource Group List.

Set Available Media Resources = MRGL_SW_noMTP

Set Selected Media Resource Groups= MRG_SW_MTP

Set Name*= MRGL_SW_noMTP. This is used for this example

Set Description = This text is used to identify this Media Resource Group List

Set Available Media Resources = MRG_SW_MTP

Set Selected Media Resource Groups= MRGL_SW_noMTP


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Note: noMTP Media resource group was used to test the scenarios for without using MTP test cases.


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Cisco Unified Communications Manager Route Pattern to Unify Set Route Pattern* =3043X. This is used to route to Unify in this example

Set Description = This text is used to identify this Route Pattern

Set Gateway/Route List* = To Open Scape. This is used for this example

Uncheck Provide Outside Dial Tone



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Route Patter Configuration for 4xxx (Continued)

Set Calling Line ID Presentation= Default

Set Calling Name Presentation= Default

Set Connected Line ID Presentation*= Default

Set Calling Name Presentation* = Default



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Cisco Unified Communications Manager Translations Pattern to Unify Set Route Pattern* =500. This is used to route to Unify in this example

Connected Line ID Presentation = Restricted

Connected Name Presentation = Restricted


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Cisco Unified Communications Manager SIP Phone Device Level Configuration Navigation Path: Device Phone Set MAC Address* = 1C17D337D1CD. This is used in this example

Set Description = This text is used to identify this Phone

Set Device Pool*= G711 Preferred. This is used in this example

Set Phone Button Template*= Standard 9971 SIP. This is used in this example

Common Phone Profile *= Standard Common Phone Profile


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Cisco Unified Communications Manager SIP Phone Device Level Configuration (Continued)

Set Media Resource Group List = MRGL_SW_MTP. This is used in this example.



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Set Device Security Profile* = Cisco 9971- Standard SIP Non-Secure Profile. This is used in this example.

Set SIP Profile*= Standard SIP Profile. This is used in this example.



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Cisco Unified Communications Manager SCCP Phone Device Level Configuration Navigation Path: Device Phone Set MAC Address* = 001818855C55. This is used in this example.

Set Description = This text is used to identify this Phone

Set Device Pool*= G711 Preferred. This is used in this example.

Set Phone Button Template*= Standard 7971 SCCP. This is used in this example

Set Media Resource Group List = MRGL_SW_noMTP. This is used in this example.



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Cisco Unified Communications Manager SCCP Phone Device Level Configuration (Continued)



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Set Device Security Profile* = Cisco 7971 – Standard SCCP Non-Secure Profile. This is used in this example



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These values are default.


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Cisco Unified Communications Manager Audio Codec Preference List Configuration Navigation Path: System Service parameter select server (Cluster26pub) Select Service (Cisco CallManager (Active))

Set Accept Audio Codec Preference in Received Offer *= Off. This needs to be set when you are wanting to

use the Codec Preference List created.


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Cisco Unified Communications Manager Audio Codec Preference List Configuration (Continued)

G711 Preferred and G729 Preferred Audio Codec Preference List created in this example.



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Set Name*= G711 G729. This is used for this example

Set Description*= This text is used to identify this Audio Codec Preference List

Set Codec in List*= G.711 U-Law 64k. First choice in this example

Set Codec in List*= G.729 8k. Second choice in this example



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Set Name*= G729 G711. This is used for this example.

Set Description* = this text is used to identify this Audio Codec Preference List.

Set Codec in List*= G.729 8k. First choice for this example.

Set Codec in List*= G.711 U-Law 64. Second choice for this example.



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Cisco Unified Communications Manager Region Configuration Navigation Path: System Region Information Region

G711 Preferred and G729 Preferred created in this example.



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Cisco Unified Communications Manager Region Configuration (Continued)

Set Name*= G711 Preferred. This is used in this example

Set Region= G711 Preferred. This is used in this example

Set Audio Codec Preference List= G711 G729

Set Maximum Audio Bit Rate= 64 Kbps (G7.22, G7.11). This is used in this example

Set Region=Default. This is used in this example

Set Audio Codec Preference List= G711 G729. This is used in this example

Set Maximum Audio Bit Rate= 64 Kbps (G722, G7.11). This is used in this example

All other values are default


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Cisco Unified Communications Manager Region Configuration (Continued)

Set Name*= G729 Preferred. This is used in this example.

Set Region= G729 Preferred. This is used in this example


Set Maximum Audio Bit Rate= 64 Kbps (G7.22, G7.11). This is used in this example.

Set Region=Default. This is used in this example.


Set Maximum Audio Bit Rate= 64 Kbps (G7.22, G7.11). This is used in this example



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Cisco Unified Communications Manager Device Pool Configuration Navigation Path: System Device Pool

G711 Preferred and G729 Preferred created in this example.



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Cisco Unified Communications Manager Device Pool Configuration (Continued)

Set Device Pool Name*= G711 Preferred. This is used in this example.

Set Cisco Unified Communications Manager Group*= Default

Set Date/Time Group* = CMLocal

Set Region* = G711 Preferred. This is used in this example

Set Media Resource Group List =MRGL_SW_MTP. This is used in this example.



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Set Device Pool Name*= G729 Preferred. This is used in this example.

Set Cisco Unified Communications Manager Group*= Default

Set Date/Time Group* = CMLocal

Set Region* =G729 Preferred. This is used in this example

Set Media Resource Group List =MRGL_SW_MTP. This is used in this example.

All other values are default


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Cisco UCM Extent and Connect Extend and Connect is a feature that allows administrators to rapidly deploy UC Computer Telephony Integration (CTI) applications which interoperate with any endpoint. With Extend and Connect, users can Leverage the benefits of UC applications from any location using any device. This feature also allows Interoperability between newer UC solutions and legacy systems, so customers can migrate to newer UC Solutions over time as existing hardware is deprecated.

Cisco UCM end user configuration Add user to Cisco UCM

Navigation Path: User Management End user Set User ID*= user2. This is used for this example. Set Last Name = Jabber2. This is used for this example. Check Home Cluster.


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Cisco UCM end user Configuration (Continued)

Set Controlled Devices = CTIRDuser2. This is used for this example.


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Cisco UCM end user Configuration (Continued)

Check Allow Control of Device from CTI Select the Primary Extension for this user.2007 is used for this example.

Check EnableMobility


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Add the following permissions for Standard Users: –Standard CCM End-Users –Standard CTI Enabled –Standard CCMUSER Administration


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Add Phone: CTI Remote Device

The CTI Remote Device type represents the user’s remote device(s) . Select the desired Owner User ID .User2 is used in this example. Set the Device Name populated automatically. Modify if desired - CTIRDuser2 used this example. Set Device Pool: Default. This is used in this example. Set RD*= 30430. This is used for this example.4000 is the Unify extension.


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Remote Destination Configuration

Set Destination Number*= 30430. This is used for this example. Check EnableExtend and Connect.


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Cisco UCM UC service Configuration

Navigation Path: User Management User setting UC Service


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Cisco UCM service Profile Configuration

Navigation Path: User Management User setting Service Profile


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Cisco UCM service profile Configuration (Continued)


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Cisco Unified CM IM Presence – CCMCIP Profile Configuration Navigation Path: Application Legacy Clients CCMCIP Profile Set Name *: remotedesk, this is used in this example. Set Primary CCMCIP Host *: 10.80.16.2.Cisco Publisher IP. This is used in this example. Set Backup CCMCIP Host *: 10.80.16.3.Cisco Publisher IP. This is used in this example. Add Users to Profile: user2.This is used in this example.


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Cisco UCM – SIP trunk to Cisco IM&Presence Trunk Configuration Navigation Path: Device Trunk

Set Device Name*= IMPTrunk. This is used for this example. Set Description = This text is used to identify this Trunk Group. Set Device Pool* = Default. This is used for this example. Set Media Resource Group List = MRGL_SW_MTP. This is used for this example. All other values are default.


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Cisco Unified Communications Manager SIP Trunk to CUP Configuration (Continued)



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Cisco UCM SIP Trunk to CUP Configuration (Continued)


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Cisco UCM SIP Trunk to CUP Configuration (Continued)

Set Destination Address = 10.80.16.6. This is used in this example. Set SIP Trunk Security Profile*= Non Secure SIP Trunk Profile. Set SIP Profile*= Standard SIP Profile. Set DTMF Signaling Method*= No Preference. All other values are default.


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Acronyms Acronym Definition

EXT Extension

UDP Uniform Dial Plan

AAR Automatic Alternate route

FAC Feature Access Code

PBX Private Branch Exchange

CCNR Call Completion on No Reply

CFB Call Forwarding on Busy

CFNA Call Forwarding No Answer

CFU Call Forwarding Unconditional

CLIP Calling Line (Number) Identification Presentation

CLIR Calling Line (Number) Identification Restriction

CNIP Calling Name Identification Presentation

CNIR Calling Name Identification Restriction

COLP Connected Line (Number) Identification Presentation

COLR Connected Line (Number) Identification Restriction

CONP Connected Name Identification Presentation

CONR Connected Name Identification Restriction

CT Call Transfer

Cisco UCM Cisco Unified Communications Manager

DNS Domain Name Server

FQDN Fully Qualified Domain Name

MWI Message Waiting Indicator

MRGL Media Resource Group List

MTP Media Termination Point

PSTN Public Switched Telephone Network

RTP Real Time Protocol

SIP Session Initiated Protocol

Unify Release 7R1.40.3 using SIP trunk to Cisco Unified ... · The goal of this guide is to provide...

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