UNIFIED COMMUNICATIONS | CONTACT CENTERS | NETWORKING
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Transcript of UNIFIED COMMUNICATIONS | CONTACT CENTERS | NETWORKING
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1UNIFIED COMMUNICATIONS | CONTACT CENTERS | NETWORKING
Powering Enterprise Communications
Sanjay Diwan, Director - Sales
NICT 2010 AGARTALAEnabling the Northeast
ICT for Sustainable Development
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UNIFIED COMMUNICATIONS | CONTACT CENTERS | NETWORKING
Next Generation SolutionsFor
Government. PSUs. Healthcare. Education
Leveraging Intelligent Communications to Connect with Citizens/ People/Students & Stakeholders
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Enabling Northeast – Key AGC Projects
• Government – North East Council, Meghalaya Secretariat
• Power – NEEPCO
• Education – IIT, NEHU, Tezpur University, RIMS Imphal
• Research – RRL, Jorhat
• PSUs – Indian Oil, Oil India, NRL, ONGC
• Defence - Army & Airforce
• Others – SBI (Banking), Call Centers (BSNL, Outsourced for Aircel, Reliance)
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4UNIFIED COMMUNICATIONS | CONTACT CENTERS | NETWORKING
Solutions for eGovernance
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Accessibility
Elected Representative Government Officials
Efficiency
Good Governance
GOOD GOVERNANCE
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SDCs & SWANs Secured Voice, Video & Data Convergence
Block/Taluka
State capital-SHQ
Horizontal Offices
District HQs1 N
Subdivision HQs1
1 N N1
N
Horizontal Offices
State Data Center
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eDistrict … ePanchayat
Citizen Service Centeritizen Service Center
Internet MailE-Mail KioskskCounter Call Center
Efficient PublicServices
Promotion ofLocal Enterprises
Promotion ofEnabling environment
e-Health
e-Learning
e-Governance
Entertainment
Tele-Medicine
e-Content
e-Commerce
Other services
Poorer PopulationLess livelihood security
eDistrict
Migration
Higher EmploymentIn Primary sector
Higher Unemployment
Small /marginal farms
Lower incomes/Lower opportunity
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eCourts
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Next Generation ‘Dial 100’ Solutions for Security
E-mail SMSInstant ChatVoice over Internet
Multi-media Content
DIAL 100 PUBLIC SAFETY CENTER
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IP
Surveillance Solutions
Edge Devices
Cellular
IP Camera
MegapixelCamera
AnalogCamera
LPR
PeopleCounting
IntrusionDetection
VehicleDetection
AbandonedObject
AbnormalBehavior
Video Analytics
Remote Viewing/Mobile
PDA Web Viewer
Control Room ManagementVideo Wall
Video Storage GIS 3D Investigation
EventManagement
3DWorkstation
OperatorWorkstation
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Crisis Management - Voice Collaboration
Communication hierarchy and delay at every level impacts the response time
BLAST DIAL-OUT &
AUDIO CONFERENCE
Sub-InspectorConstable
DIG IG
DGP
Inspector
SP
ASP / DSP
Inspector IG
SP
D DELAY
D
D
D
D
D
D
D
D
D
D
AGCSOLUTION
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Multi-party Video Conferencing for quicker evaluation, planning and execution
Video Collaboration
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13UNIFIED COMMUNICATIONS | CONTACT CENTERS | NETWORKING
Solutions for Public Health
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Virtual OPD
Physician
Eye Specialist
Gynecologist
Psychologist
Center-1
Center-3
Center-2
Request
ManageQueue
Queue
Conduct Consultation Session
PC
Internet
PC
PC
PC
Internet
PC
AGC’s Solution to Health for All
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Solutions for Higher Education
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Digital Campus Network Solutions
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LAN
RMX- 2000
CMA
Professor at Residence/
Office
Student in Hostel
VBP
WAN
Student from outside
Distance eLearning Video & Web Collaboration over LAN & WAN
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Summary
• AGC Networks a “Solution Integrator” with Best of Breeds of Global Networking Products
• Committed to Life Cycle Support to our customers
• Wide Area & Local Area Networks (WAN & LAN)
• Video with Automated Board/ Meeting Room
• Solutions to support eGov, Tele-medicine, Education & PSUs
• Ready for “Blueprint to Powered Secure Networks”
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