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Transcript of UNIDO Business Partnerships UNIDO Project on “ Development of a Corporate Social Responsibility...
![Page 1: UNIDO Business Partnerships UNIDO Project on “ Development of a Corporate Social Responsibility Concept in Croatia ” Belgrade 26 June 2007 26 June 2007.](https://reader036.fdocuments.net/reader036/viewer/2022062422/56649de45503460f94adc4c2/html5/thumbnails/1.jpg)
UNIDO Business Partnerships
UNIDO Project onUNIDO Project on
““Development of a Corporate Social Development of a Corporate Social
Responsibility Concept Responsibility Concept
in Croatiain Croatia””
BelgradeBelgrade
26 26 JuneJune 20072007
Ms. Manuela BoesenhoferMs. Manuela Boesenhofer
UNIDO, ViennaUNIDO, Vienna
CCorporate orporate SSocial ocial RResponsibilityesponsibility
![Page 2: UNIDO Business Partnerships UNIDO Project on “ Development of a Corporate Social Responsibility Concept in Croatia ” Belgrade 26 June 2007 26 June 2007.](https://reader036.fdocuments.net/reader036/viewer/2022062422/56649de45503460f94adc4c2/html5/thumbnails/2.jpg)
UNIDO Business Partnerships
Context
Corporate Social Responsibility
ContextContext
• Croatia – process of stabilization and accession to the EU
• Croatian business – faced with challenges to meet the standards and requirements of the EU marketplace
• CSR - policy concept of growing importance
• CSR practiced in Croatia to a certain extent
• Major challenges in the CSR domain:
– Limited knowledge in all social levels
– Not clearly defined role of the state and lack of political support
– Lack of mechanisms for multi-sectoral connections
– Insufficient educational programmes
![Page 3: UNIDO Business Partnerships UNIDO Project on “ Development of a Corporate Social Responsibility Concept in Croatia ” Belgrade 26 June 2007 26 June 2007.](https://reader036.fdocuments.net/reader036/viewer/2022062422/56649de45503460f94adc4c2/html5/thumbnails/3.jpg)
UNIDO Business Partnerships
• Urgent need to:– Investigate already applied practices
– Further develop and promote CSR concept in Croatia
– Assist and guide companies in meeting social and environmental requirements
– Develop a comprehensive approach
• Agreement on “Development of Corporate Social Responsibility” signed by UNIDO and Ministry of Economy, Labor and Entrepreneurship in April 2004
Context
Corporate Social Responsibility
![Page 4: UNIDO Business Partnerships UNIDO Project on “ Development of a Corporate Social Responsibility Concept in Croatia ” Belgrade 26 June 2007 26 June 2007.](https://reader036.fdocuments.net/reader036/viewer/2022062422/56649de45503460f94adc4c2/html5/thumbnails/4.jpg)
UNIDO Business Partnerships
ObjectivesObjectives
• Generate the evidence that the CSR has positive impact on businesses
• Build the necessary CSR-related capacity in the country
• Assist in developing a strong, export-oriented SME sector, able to meet the environmental and social requirements of international customers
• To facilitate the preparation of a Croatian business agenda for CSR in partnership with public and private sector institutions and enterprises.
Objectives
Corporate Social Responsibility
![Page 5: UNIDO Business Partnerships UNIDO Project on “ Development of a Corporate Social Responsibility Concept in Croatia ” Belgrade 26 June 2007 26 June 2007.](https://reader036.fdocuments.net/reader036/viewer/2022062422/56649de45503460f94adc4c2/html5/thumbnails/5.jpg)
UNIDO Business Partnerships
Project activities in three phases:
1. The Assessment Phase1. The Assessment Phase
2. The policy and instruments - building phase2. The policy and instruments - building phase
3. The CSR cases – building phase3. The CSR cases – building phase
Corporate Social Responsibility
Approach
![Page 6: UNIDO Business Partnerships UNIDO Project on “ Development of a Corporate Social Responsibility Concept in Croatia ” Belgrade 26 June 2007 26 June 2007.](https://reader036.fdocuments.net/reader036/viewer/2022062422/56649de45503460f94adc4c2/html5/thumbnails/6.jpg)
UNIDO Business Partnerships
Assessment phaseAssessment phase
• Provide an overview of the status of CSR in the Country
• Identify target areas to focus on
• Responsible Competitiveness Index (RCI) was recalculated included Croatia and other SEE countries
Corporate Social Responsibility
Approach
![Page 7: UNIDO Business Partnerships UNIDO Project on “ Development of a Corporate Social Responsibility Concept in Croatia ” Belgrade 26 June 2007 26 June 2007.](https://reader036.fdocuments.net/reader036/viewer/2022062422/56649de45503460f94adc4c2/html5/thumbnails/7.jpg)
UNIDO Business Partnerships
For Croatia, strong points in the RCI study included:
Less strong points identified in the RCI study further included:
Good workplace safety, employment laws and training;
Reasonable engagement with civil society;
Good contributions to public finance through corporate tax.
Problems with business ethics and corruption;
Difficulties with public policy formulation;
A limited uptake of Environmental Management Systems.
Responsible Competitiveness Index (RCI)
• Croatia ranked 7th out of 10 peer countries
Corporate Social Responsibility
Approach
![Page 8: UNIDO Business Partnerships UNIDO Project on “ Development of a Corporate Social Responsibility Concept in Croatia ” Belgrade 26 June 2007 26 June 2007.](https://reader036.fdocuments.net/reader036/viewer/2022062422/56649de45503460f94adc4c2/html5/thumbnails/8.jpg)
UNIDO Business Partnerships
Policy and instruments building Policy and instruments building
• Multi-sector interactive workshop in November 2004
‘how to develop comprehensive policy framework for responsible business’
• participation of the main national stakeholders
• Role of the Government:
Creating an enabling environment for responsible competitiveness
Promoting good CSR practises
Using CSR as a mechanism to achieve specific public policy goals
Corporate Social Responsibility
Approach
- mandating (legislation/standards),
- facilitating (incentives, platforms, etc.)
- endorsing (approval of private sector initiatives)
- partnering (multi-sector)
![Page 9: UNIDO Business Partnerships UNIDO Project on “ Development of a Corporate Social Responsibility Concept in Croatia ” Belgrade 26 June 2007 26 June 2007.](https://reader036.fdocuments.net/reader036/viewer/2022062422/56649de45503460f94adc4c2/html5/thumbnails/9.jpg)
UNIDO Business Partnerships
CSR cases-building CSR cases-building phasephase
• Demonstration projects in selected pilot companies
• 4 selected companies:
1. KIO KERAMIKA – ceramic tiles producer
2. 2. LURA d.d., Tvornica SirelaLURA d.d., Tvornica Sirela – diary – diary
3. 3. PPM d.o.o., ČakovecPPM d.o.o., Čakovec – metal industry – metal industry
4. 4. SIPRO d.d., UmagSIPRO d.d., Umag – chemical industry – chemical industry
Zagreb
Corporate Social Responsibility
Approach
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UNIDO Business PartnershipsCorporate Social Responsibility
CSR cases-building phaseCSR cases-building phase
• TBL (Triple Bottom Line) Approach
• Application of tools in three areas:
– Productivity: workplace organization/management– Social: labor standards, working conditions, health and
safety, freedom of association, etc.– Environment: use of resources, waste/emissions
• Formation of training material and a learning model
Approach
![Page 11: UNIDO Business Partnerships UNIDO Project on “ Development of a Corporate Social Responsibility Concept in Croatia ” Belgrade 26 June 2007 26 June 2007.](https://reader036.fdocuments.net/reader036/viewer/2022062422/56649de45503460f94adc4c2/html5/thumbnails/11.jpg)
UNIDO Business PartnershipsCorporate Social Responsibility
CSR cases-building phaseCSR cases-building phase
• Project input- Seminars, coaching, training material
• Situation assessment- Surveys, shop floor visits
• Identification of potential areas of intervention- Establishment of priorities- Implementation of concrete measures in all three areas
• Impact review- Definition of performance indicators- Documentation of performance indicators - REAP software
Approach
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UNIDO Business Partnerships
•Productivity (customer complaints, rejection)
•Delivery performance (delivery performance)
•Equipment breakdown (frequency, hours)
•Production (output performance)
•Set up change over (set up change over time)
1 Productivity performance indicators
Indicator Calculation Data Data
01/2004- 12/2004
01/2005- 04/2005
Company level
Dept/ prod. line 1
Dept/ prod. line 2
Dept/ prod. line 3
Company level
Dept/ prod. line 1
Dept/ prod. line 2
Dept/ prod. line 3
Control data (11 2005)Initial project data (05 2005)
Corporate Social Responsibility
Performance indicators I Approach
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UNIDO Business Partnerships
2 Social performance indicators
Indicator Calculation Data Data
01/2004- 12/2004
01/2005- 04/2005
Company level
Dept/ prod. line 1
Dept/ prod. line 2
Dept/ prod. line 3
Company level
Dept/ prod. line 1
Dept/ prod. line 2
Dept/ prod. line 3
Initial data (05 2005) Control data (11 2005)
•Stability (working days lost, labour turnover)
•Wages / hours (minimum salary, over-time)
•Accidents / sickness (accident incidence…)
•Workplace (level of heat, noise, dust)
•Satisfaction (5 questionnaire questions)
Corporate Social Responsibility
Performance indicators II Approach
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UNIDO Business Partnerships
3 Environmental performance indicators
Indicator Calculation Data Data
01/2004- 12/2004
01/2005- 04/2005
Company level
Dept/ prod. line 1
Dept/ prod. line 2
Dept/ prod. line 3
Company level
Dept/ prod. line 1
Dept/ prod. line 2
Dept/ prod. line 3
Initial data (05 2005) Control data (11 2005)
•Energy use (electrical efficiency)
•Water use (fresh water, re-use)
•Waste water (BOD, COD, TSS)
•Solid waste (total, hazardous)
•Air quality (VOC, odour)
Corporate Social Responsibility
Performance indicators III Approach
![Page 15: UNIDO Business Partnerships UNIDO Project on “ Development of a Corporate Social Responsibility Concept in Croatia ” Belgrade 26 June 2007 26 June 2007.](https://reader036.fdocuments.net/reader036/viewer/2022062422/56649de45503460f94adc4c2/html5/thumbnails/15.jpg)
UNIDO Business Partnerships
ResultsResults
• Company level– Enhanced understanding of CSR/TBL approach– Implementation of concrete measures– Establishment of supporting processes
• CPC capacity building– Expansion of expertise to productivity and social domains– Methodology development
• Policy support for CSR initiatives – First steps to definition of CSR support tool– Regional dialogue initiated
Corporate Social Responsibility
Results
![Page 16: UNIDO Business Partnerships UNIDO Project on “ Development of a Corporate Social Responsibility Concept in Croatia ” Belgrade 26 June 2007 26 June 2007.](https://reader036.fdocuments.net/reader036/viewer/2022062422/56649de45503460f94adc4c2/html5/thumbnails/16.jpg)
UNIDO Business Partnerships
THANK YOU VERY MUCH FOR
YOUR ATTENTION!
Manuela Boesenhofer
UNIDO, Vienna
Corporate Social Responsibility