Understanding the sharing economy · 10/30/2018 2 3 UNDERSTANDING THE SHARING ECONOMY Sponsored by:...

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GLOBAL SUPPLY CHAINS IN A DIGITAL FUTURE: INNOVATION AND INSPIRATION

SUPPLY CHAINS IN A DIGITAL FUTURE: INNOVATION AND INSPIRATION AND INSPIRATION

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Understanding the sharing economy

A Trend Report

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UNDERSTANDING THE SHARING

ECONOMY

Sponsored by:

BRUCE RODGERS

President

CIFFA

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WELCOME



UNDERSTANDING THE SHARING

ECONOMYBen Gesing, Project Manager, Trend Research

DHL Customer Solutions & Innovation

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Understanding Sharing Economy Logistics | CIFFA 70th Anniversary Conference | October 2018

Understanding Sharing Economy Logistics

Ben Gesing

Project Manager, Trend Research


CIFFA 70th Anniversary Conference

Toronto, Canada

17 October 2018

Digital transformation is the industry’s greatest

challenge and opportunity since globalization

Paper-based

Air Waybills

48%

Share of manually

operated warehouses

80%Individual trucking

companies in the US

alone

500K


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How DHL is tackling digital transformation

EXPLORE new digital business

models1 32

Leverage & scale emerging

technologies to INCREASE

operational efficiency


technologies to ENHANCE

customer experience

Culture and Capabilities4


How do we identify the trends to explore and

leverage?


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The DHL Logistics Trend Radar 2018


How do we drive

innovation?


INNOVATION

CENTER EXHIBIT

3 PROOF OF

CONCEPT

4

TREND REPORT

2

TREND RADAR

1

SCALE

5

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Did you know…

Avg. hours

cars spend

parked daily

23

Hours

of all consumer

goods used

once monthly

expedited, same

day, or on-demand

delivery

41%+500k

worldwide

nightly stays in

an Airbnb

30 to

50%

of truck

capacity is

typically

unused

80%


Sharing Economy Logistics


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Understanding the Sharing Economythe economic activity from digital platforms that transact access to an asset owned by someone else


User

• Requests a product/service• Pays owner a fee for usage• Gives recommendation/review

Service Provider

• Provides product/service• Receives payment from user minus platform

commission• Gives recommendation/review

Platform

• Facilitates matching of users and service providers

• Collects revenues from commissions or service fees

• Manages transactions, arbitrates disputes

the economic activity from digital platforms that transact access to an asset owned by someone else

Understanding the Sharing Economy


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Trends Accelerating the Sharing Economy


Mobile Devices

User Profiles & Reviews

Digital Payments

Shareable Connected Assets

Communication API’s

Location Services

Generation

Shift: rise of

Millennial

consumers

Global

Recession:

catalyzed need

to share

Urbanization:

convenience

services to

live lighter

The

Sharing

Economy

Technology Trends Social & Business Trends

Best Practices from Other Industries

Hospitality Staffing Heavy Industry Mobility

Contingent Labor Flexibility Cooperative Competition

B2C Fleet Sharing

Space is Shareable Business Assets are Shareable New Data-Driven ServicesTime & Skills are Shareable

Good Design Matters

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Sharing Economy Logistics Use CasesWarehousing

DHL Spaces

Flexible Storage

New Business Models

Urban Discreet Warehousing

Parcelly

Transportation

Freight Marketplaces

Saloodo!


Truly Shared Warehouses: DHL Spaces

Flexible Storage

Can be difficult to locate and acquire.

Excess capacity in warehouses is allocated for

new and existing customers

Warehouse Utilization

Improved through ability to market flexible

space to multiple customers in a single site

Availability & Location

Warehouse location, space location and size

can accessed and made searchable through

the DHL Spaces mobile and web apps

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Transport Capacity Sharing: Saloodo!

Underutilized Transport Capacity

Is endemic to the road freight industry; 1 in 4

trucks travel empty in USA, 2 in 5 in China

Multi-Modal Applicability

Capacity across all modes can be managed by

a freight sharing / brokerage marketplace

Freight Marketplaces

Offer shippers, truckers, and carriers the ability

to connect ad-hoc loads with deliveries and

manage fill rate.


Transport Capacity Sharing: Saloodo!

Shippers

Choose & book the transport provider that fits

their requirements. Saloodo! acts as their

single point of contact contract partner

Carriers

Gain access to large number of shipments to

optimize their trucks and get paid quickly

through the platform

Drivers

Use the Saloodo! mobile app to communicate

milestones along the transport journey and

submit delivery documents

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Crowdsourcing Innovation: Sharing Economy

Logistics Challenge


Pitch your concept

at DHL Innovation Day

Participate in a

joint proof-of-

concept with DHL

Win €5,000 &

Exhibit at the DHL

Innovation Centers

https://www.dhlinnovationchallenge.com/


Logistics Challenge


Months

6 61 29

Submissions Countries

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Logistics Challenge


Urban discreet warehousing

means no more failed

deliveries

B2B sharing marketplace

for company assets

Connected packages to

transport goods via

crowd-based travelers


Sharing Economy Logistics: Urban Discreet

Warehousing

Trend Report Use Case Innovation Challenge Winner DHL Express UK Pilot

3 month pilot, Fall 2018

50 Parcelly locations

London metro area

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Sharing Economy drives digital transformation

EXPLORE new digital business

models1 32


technologies to INCREASE

operational efficiency


technologies to ENHANCE

customer experience

Culture and Capabilities4


To stay ahead of the curve, let’s jointly drive

innovation

Wide network of committed subject matter experts at DHL and

partners to connect in-depth on innovation

DHL Experts & Partners

CUSTOMER-

CENTRIC

INNOVATION

ICs in GER, SG and US serve as key

platforms for customer engagement

Innovation Centers

Innovation research and pilot projects

together with customers & divisions

Trend Research


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Let’s shape the future together.


@

Come visit us at the DHL Innovation Center!

[email protected]

https://www.linkedin.com/in/benjamingesing/

Questions? Let’s stay in touch.

Ben Gesing

Project Manager, Innovation & Trend Research





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WELCOME



Understanding the sharing economy · 10/30/2018 2 3 UNDERSTANDING THE SHARING ECONOMY Sponsored by:...

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