Understanding Next Exit - AUTHORauthor.uthm.edu.my/uthm/www/content/lessons/808/marketing...
Transcript of Understanding Next Exit - AUTHORauthor.uthm.edu.my/uthm/www/content/lessons/808/marketing...
Prentice Hall, Copyright 2009
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Pricing: Understanding and Capturing
Customer Value
Chapter 9
Next Exit
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Prentice Hall, Copyright 2009
Rest Stop: Previewing the Concepts
1. Discuss the importance of understanding customer-value perceptions and company costs when setting prices.
2. Identify and define the other important internal and external factors affecting a firm’s pricing decisions.
3. Describe the major strategies for pricing imitative and new products.
4. Explain how companies find a set of prices that maximize the profits from the total product mix.
5. Discuss how companies adjust their prices to take into account different types of customers and situations.
6. Discuss key issues related to initiating and responding to price changes.
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What Is a Price?
Narrowly defined, price is the amount of money charged for a product or service.
Broadly defined, price is the sum of all of the values that consumers give up in order to gain the benefits of having or using the product or service.
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Value-based Pricing
Setting prices based on
buyers’ perceptions of
value rather than
on seller’s costs.
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Customer Perceptions of Value
Value-based pricing:
–Price is considered along with the
other marketing mix variables before
the marketing program is set.
–Types of value-based pricing:
•Good value pricing
•Value-added pricing
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Good-Value Pricing
Don’t confuse “good value” with “low price.” Some car buyers consider the luxurious Bentley Continental GT automobile a real value, even though it carries a hefty price tag of $ 150,000.
Marketing in Action
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Value-added Pricing
Many consumers believe that customization and personalization adds value to products, and are willing to pay the price!
The mymms.com Web site lets consumers select their own M&M color and message. A 7-ounce bag costs $13.99, with a minimum order of three bags required.
Consumers are eating it up to the point where Dove chocolate now offers custom messages for foil wrappings as well.
Marketing in Action
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Cost-based Pricing
Setting prices based on the
costs for producing,
distributing, and selling the
product plus a fair rate of
return for its effort and risk.
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Internal Factors Affecting
Pricing Decisions
Cost-based pricing:
– Fixed costs:
• Costs that do not vary with production or
sales level.
– Variable costs:
• Costs that vary directly with the level of
production.
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Types of cost-based pricing:
–Cost-plus pricing:
•Adding a standard markup to the cost
of the product.
–Break-even pricing
–Target-profit pricing
Internal Factors Affecting
Pricing Decisions
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Overall marketing strategy, objectives, and the marketing mix:
– Company must decide on its overall marketing strategy for the product.
– General pricing objectives: • Survival
• Current profit maximization
• Market share leadership
• Product quality leadership
Internal Factors Affecting
Pricing Decisions
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Marketing mix strategy:
– Price decisions must be coordinated with product design, distribution, and promotion decisions to form a consistent and effective marketing program.
– Target costing: • Pricing that starts with an ideal selling price,
then targets costs that will ensure that the price is met.
Internal Factors Affecting
Pricing Decisions
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Organizational considerations:
–Must decide who within the
organization should set prices.
–This will vary depending on the size
and type of company.
Internal Factors Affecting
Pricing Decisions
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External Factors Affecting
Pricing Decisions
The market and demand:
– Costs set the lower limit of prices while the
market and demand sets the upper limit.
– Pricing in different types of markets:
• Pure competition
• Monopolistic competition
• Oligopolistic competition
• Pure monopoly
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Monopolistic Competition
In a monopolistic
competitive market,
many different sellers
offer products over a
wide range prices.
Moen sets its bath
fixtures apart through
strong branding and
advertising, reducing
the impact of price.
Marketing in Action
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The market and demand:
–The price elasticity of demand refers to how responsive demand will be to a change in price. Demand may be characterized as:
• Inelastic
•Elastic
External Factors Affecting
Pricing Decisions
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Competitors’ Strategies and Prices:
– How does the market offering compare to competitive products in terms of value?
– How strong is the competition and what is their pricing strategy?
– How does the competitive landscape influence customer price sensitivity?
Other External Factors
External Factors Affecting
Pricing Decisions
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Market Skimming Setting a high price
for a new product to “skim” revenues layer by layer from those willing to pay the high price.
Company makes fewer, but more profitable sales.
When to Use Product’s quality and
image must support its higher price.
Costs of low volume can’t be so high they cancel the advantage of charging more.
Competitors should not be able to enter market easily and undercut price.
New-Product Pricing
Strategies
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Skimming Pricing Strategy
Electronics often use a skimming pricing strategy. The first VCRs cost in excess of $1,500 and declined to as low as $49 at the end of their life cycle. HDTVs originally cost $43,000 in 1990, yet many are now priced around $500.
Marketing in Action
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Market Penetration Setting a low initial
price in order to “penetrate” the market quickly and deeply.
Can attract a large number of buyers quickly and win a large market share.
When to Use
Market is highly price sensitive so a low price produces more growth.
Costs must fall as sales volume rises.
Competition must be kept out of the market or the effects will be only temporary.
New-Product Pricing
Strategies
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Product line pricing
Optional-product pricing
Captive-product pricing
By-product pricing
Product bundle pricing
Product Mix Pricing Strategies
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Product Mix Pricing Strategies
Product-line pricing:
– Involves setting price
steps between
products in a product
line based on cost
differences between
products and
customer perceptions
of value.
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Product Mix Pricing Strategies
Optional-product pricing:
–Pricing of optional or accessory products sold with the main product (e.g., printers, USB flash drives, or digital cameras with computers).
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Product Mix Pricing Strategies
Captive-product pricing:
– Pricing products that must
be used with the main
product.
– Kodak is planning to buck
the industry trend by selling
their printers without
discounts but pricing their
ink cartridges inexpensively.
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Product Mix Pricing Strategies
By-product pricing:
–Pricing low-value by-products to get rid
of them (e.g., animal manure from
zoo).
Product bundle pricing:
–Pricing bundles of products sold
together (software, monitor, PC, and
printer).
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Price Adjustment Strategies
Discount and allowance pricing
Segmented pricing
Psychological pricing
Promotional pricing
Geographical pricing
Dynamic pricing
International pricing
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Price Adjustment Strategies
Discounts
–Cash
–Quantity
–Functional
–Seasonal
Allowances
–Trade-in
–Promotional
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Segmented Pricing
Selling a product or service at
two or more prices, where the
difference in prices is not based
on differences in costs.
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Price Adjustment Strategies
Types of segmented pricing:
1. Customer-segment: different customers
pay different prices for the same good.
2. Product-form: different versions are
priced differently but not according to cost.
3. Location pricing: different prices are
charged for each location even when the
cost of offering the good is the same.
4. Time pricing: price is varied according to
time of year, season, month, day, or hour.
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Price Adjustment Strategies
Psychological pricing:
– Considers the psychology of prices and not
simply the economics.
– Consumers usually perceive higher-priced
products as having higher quality.
– Consumers use price less during product
evaluation when they can judge the quality
of a product by examining it or recalling
experiences.
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Price Adjustment Strategies
Geographical
pricing:
– FOB-origin pricing
– Uniform-delivered
pricing
– Zone pricing
– Basing-point pricing
– Freight-absorption
pricing
Promotional pricing: – Loss leaders
– Special-event pricing
– Low-interest financing
– Longer warranties
– Free maintenance
– Discounts
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Price Adjustment Strategies
Dynamic pricing:
–Adjusting prices
continually to
meet the
characteristics
and needs of
individual
customers and
situations.
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Price Adjustment Strategies
International pricing:
–Adjusting prices
for international
markets requires
consideration of
many factors.
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Price Adjustment Strategies
Factors influence international pricing:
– Economic conditions
– Competitive situations
– Laws and regulations
– Development of the wholesaling and retailing system
– Consumer perceptions and preferences
– Different marketing objectives
– Costs
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Price Changes
Price cuts may be initiated due to:
– Excess capacity
– Falling demand in face of strong competitive price
– Dominate market through lower costs
Price increases may be initiated due to:
– Cost inflation
– Overdemand
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Prentice Hall, Copyright 2009
Rest Stop: Reviewing the Concepts
1. Discuss the importance of understanding customer-value perceptions and company costs when setting prices.
2. Identify and define the other important internal and external factors affecting a firm’s pricing decisions.
3. Describe the major strategies for pricing imitative and new products.
4. Explain how companies find a set of prices that maximize the profits from the total product mix.
5. Discuss how companies adjust their prices to take into account different types of customers and situations.
6. Discuss key issues related to initiating and responding to price changes.