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UK Occupancy Surveyfor serviced accommodation
2003
UK Occupancy Surveyfor Serviced Accommodation
2003 Annual Report
Prepared for:VisitBritainVisitScotlandWales Tourist BoardNorthern Ireland Tourist Board
By
TNS Travel and Tourism
19 Atholl CrescentEdinburgh, EH3 8HQ
Telephone: 0131 656 4000Facsimile: 0131 656 4001e-mail: www.tns-global.com
June 2004ISBN 0-7095-8016-9
Further information about the survey may be obtained from:
Neil [email protected] 8563 3320
Paul [email protected] 332 2433
Birgitte MagnussenWales Tourist [email protected] 2047 5216
Gary McCrackenNorthern Ireland Tourist [email protected] 9023 1221
All rights reserved. No part of this publication may be reproduced, stored in a retrieval system, or transmitted in any form orby any means, electronic, mechanical, photocopying, recording or otherwise, without prior permission of the sponsors.
� Sponsors: British Tourist Authority (trading as VisitBritain), Northern Ireland Tourist Board, VisitScotland, Wales TouristBoard.
Price: £35.00
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Contents
1. INTRODUCTION 1
1.1 Background 11.2 Overview of the Survey 11.3 About this Report 3
2. SUMMARY 4
2.1 Introduction 42.2 Main five year trends 4
3. UK AND NATIONAL OCCUPANCY LEVELS 2003 8
3.1 UK and National: Bedroom Occupancy 83.2 UK and National: Bedspace Occupancy 123.3 UK and National: Annual Average Length of Stay 153.4 UK and National: Weekend/Weekday Occupancy 163.5 UK and National: Occupancy by Origin of Visitors 20
4. UK AND NATIONAL: OCCUPANCY BY TYPE OF ESTABLISHMENT 24
4.1 UK: Occupancy by Type of Establishment 244.2 National: Occupancy by Type of Establishment 264.3 UK: Average Length of Stay by Type of Establishment 284.4 UK: Non-UK Arrivals as a Percentage of all Arrivals by Type of Establishment 29
5. UK OCCUPANCY BY SIZE 31
6. UK OCCUPANCY BY LOCATION 34
7. UK OCCUPANCY BY TARIFF 37
8. OCCUPANCY LEVELS IN ENGLAND 40
8.1 Bedroom Occupancy 408.2 Bedspace Occupancy 428.3 Weekend/weekday Occupancy 428.4 Occupancy by Origin of Visitors 438.5 Occupancy by Type of Establishment 448.6 Occupancy by Location 45
APPENDIX A: Tables 49
APPENDIX B: Survey Methods 75
APPENDIX C: Survey Population and Sample Sizes 79
APPENDIX D: Definition of Terms 87
APPENDIX E: Calculation of Occupancy Rates 89
APPENDIX F: Accuracy and Limitations of the Results 91
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Acknowledgements
This survey was commissioned by the four National Tourist Boards, supported by the Department for Culture,
Media and Sport.
We would like to thank Janet Monteith,VisitBritain (formerly English Tourism Council) and other members of the
Steering Group for their continuous support and advice on the Survey. For the 2003 survey, the Steering
Group comprised:
Janet Monteith, Raj Segaran, and Nicky Hobin-Bucksey, VisitBritain
Pamela Wilson and Aisling McDermott, Northern Ireland Tourist Board
Brian Hay and Paul Buchanan, VisitScotland
Birgitte Magnussen, Wales Tourist Board
Chris King and Caroline Rice, Visit Heart of England, representing the English Regional Tourist Boards
Gavin Sayer and Tim Bartlett, Department for Culture, Media and Sport
The national and regional surveys which are combined to create the UK Occupancy Survey for serviced
accommodation were undertaken by each of the ten English Regional Tourist Boards (co-ordinated by Visit
Heart of England), by the Northern Ireland Tourist Board and by TNS Travel and Tourism (formerly NFO
WorldGroup) (on behalf of VisitScotland and the Wales Tourist Board). We are grateful for their co-operation
and effort.
Finally, we would like to express our considerable thanks to the thousands of accommodation operators who
took the time to complete data forms each month. Without their co-operation, the survey would not be
possible.
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1. Introduction
1.1 Background
Under the EU Directive on tourism statistics, adopted in November 1995, the United Kingdom must report
regularly a specified range of statistics to Eurostat, the statistical office of the European Community. Included
in these statistics are monthly occupancy rates for UK serviced accommodation. The responsibility for
providing this data lies with the four National Tourist Boards.
In addition to the requirements of the EU Directive, the Boards at that time identified a need for reliable and
comparable occupancy information throughout the UK, including a range of occupancy rates not required by
the EU Directive. Many of these had been calculated regularly for surveys which were running in some
countries and English regions prior to 1997 (the first year of the UK Occupancy Survey for Serviced
Accommodation).
1.2 Overview of the survey
The UK Occupancy Survey for Serviced Accommodation operates on the basis of individual surveys carried
out by (or on behalf of) the National Tourist Boards of England, Northern Ireland, Scotland and Wales and the
ten English Regional Tourist Boards. These national and regional surveys all adhere to a common
specification and standard, as set out in a Minimum Standards Manual1.
TNS Travel and Tourism (formerly NFO WorldGroup) was appointed as the UK Survey Co-ordinator for 2002-
2005 and collates the results from each of the national and regional surveys, combining them to produce
occupancy rates for England and the UK. The quality of the data submitted by each Board is monitored to
ensure that each survey complies with the agreed standards.
1 MacGregor, C. and Tait, S. (1996) UK Occupancy Survey: A Minimum Standards Manual, Edinburgh: Centrefor Leisure ResearchThomson, G. and Tait, S. (2002) UK Occupancy Survey: A Minimum Standards Manual: Revised Edition,Edinburgh: NFO WorldGroup
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The types of accommodation in the survey are those defined (in the EU directive) as tourist accommodation
which is arranged in rooms and where bedmaking and cleaning services are provided. The survey therefore
includes:
� hotels (including motels, lodges and inns)
� guest houses
� private houses (including farmhouses) offering bed and breakfast to visitors.
Youth hostels and university accommodation are among those types of accommodation specifically excluded
by the EU from the survey definition of hotels and similar establishments. Occupancy levels in these sectors
are monitored separately by some individual boards.
A sample of these serviced accommodation operators has been recruited to each survey and invited to
complete a data form every month, giving details of the nightly occupancy for their establishment. The data
returned is processed and analysed by the national or regional board to produce monthly occupancy rates for
the country or region and for the specific categories of type, size, location etc shown in this report. These
results are then submitted to the UK Survey Co-ordinator where they are combined to produce occupancy rates
for England and the UK.
The sample is regularly monitored to ensure that it is representative of the survey population (the known
serviced accommodation stock). As the sample is self-selecting rather than random, it is not possible to
calculate margins of error for the occupancy rates. However, because there is a substantial core of survey
participants who provide data every month, the trends which are identified by the survey are believed to reflect
accurately overall trends in the use of serviced accommodation (see Appendix F).
The individual Tourist Boards produce a wide range of other, more local, information from their own surveys
which is available directly from them. It should be noted that this locally-produced information may be based
on slightly different samples from the UK Survey, depending upon the timing of the analysis.
In addition to this report (the Annual Report for the seventh year of the survey), 12 monthly summaries have
been produced during the year. These may also show slightly different occupancy rates from those included
here because, in many areas, data forms which were returned late have been included after the monthly
summaries were produced.
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1.3 About this report
This report presents the main results of the survey, providing comparable occupancy figures for the UK and for
England, Scotland, Wales and Northern Ireland. In addition, section eight gives a brief summary of occupancy
levels for England and the ten English Regional Tourist Board areas. The National Tourist Boards for Scotland,
Wales and Northern Ireland produce their own annual reports giving details of the occupancy levels in their
own areas.
In each section of this report, brief comments outlining the most important features of the 2003 figures are
provided, together with an indication of any notable changes from previous years. The relevant figures for the
last five years of the survey (1999 to 2003) are provided in tables in Appendix A.
Definitions of the terms and methods of calculation used, together with details of the survey population and
sample sizes, the survey methods and an indication of the accuracy of the results may be found in the
Appendices. However, it is worth noting here that all the occupancy figures presented in this report are net
occupancy figures and relate only to open establishments. Therefore a room occupancy of 60 per cent
indicates that 60 per cent of the rooms available in open establishments were occupied.
It should also be noted that the basis for weighting the data for English Regional Tourist Boards was
standardised in 2002 (when Visit Heart of England assumed the role of Survey Co-ordinator for the English
survey), with all regional boards subsequently being required to weight their data by bedspaces and location
prior to analysis (previously a few boards had weighted by bedrooms). To comply with this, some regional
boards needed to rerun data from 2002 with the result that one or two figures may be very slightly different from
those in the 2002 report.
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2. Summary
2.1 Introduction
This section summarises the main trends apparent from the individual surveys carried out in England,
Scotland, Wales and Northern Ireland during the period 1999-2003 which have been aggregated to provide
occupancy figures for the UK as a whole. Further details are to be found in the succeeding sections of this
report which should be read in conjunction with the tables to be found in Appendix A. More detailed analyses
of the results for Scotland, Wales and Northern Ireland may be found in the separate reports produced by these
boards while tables containing detailed figures for England may be obtained from VisitBritain.
Throughout this report, when comparing the figures for 2003 with those for previous years, it must be
remembered that the use made of serviced accommodation has been affected in recent years by a number of
external events. Activities to mark the new millennium, including the opening of the Dome, took place in 2000;
2001 saw the outbreak of foot and mouth disease in the UK (starting in late February and with the effects felt
until well into the summer months), and then the far-reaching events of 11th September 2001. 2002 was the
year of the Queen’s Golden Jubilee and the Manchester Commonwealth Games and in 2003 the conflict in Iraq
and the outbreak of SARS in Asia both had a significant impact on international travel.
When reading the figures for March and April, it must be remembered that Easter fell in March in 2002 and in
April in the other years examined here (although it was very early in April in 1999).
2.2 Main five year trends
2.2.1 Bedroom occupancy (see Table A1, Appendix A)
� The 2003 UK annual average of 59 per cent was the same as that of 2002, two percentage points higher
than in 2001 and one percentage point higher than in both 1999 and 2000. The four constituent countries,
however, show differing patterns.
� In Wales, annual average bedroom occupancy rose by one percentage point in 2003, continuing the
upward trend shown in 2002 (following 3 years when the rate had remained more or less static).
� In Northern Ireland, the annual average for 2003 was four percentage points higher than in 2002, with the
figure fluctuating by one percentage point during the period 1999-2001.
� The 2003 figure for Scotland was the same as that of 2002, and was two percentage points higher than
that of 1999.
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� England also recorded the same figure as in 2002 but was the only country where the 2003 figure was not
higher than in 1999.
� Similar patterns are seen for the April-October figures, with Northern Ireland showing an increase of five
percentage points.
� As far as the UK monthly figures are concerned, it appears that 2003 levels were generally slightly lower
than in 2002 during the first three months of the year and in June, but were otherwise the same as or
slightly higher than the previous year, with September showing a rise of three percentage points –
although it must be remembered that year-on-year comparisons for March and April are difficult to make
because of the influence of the Easter holiday (the dates of which vary).
� When compared with the levels four years previously (i.e. in 1999), figures for the early part of the year
varied only slightly, but those for August to December showed an increase, with December 2003 figures
being six percentage points higher than in 1999. Again there were differences between the four countries.
� Monthly figures for 2003 in England varied little from those of 1999, except for December when the 2003
figure was five percentage points higher than in 1999.
� In Scotland, 2003 figures were the same as or below those of 1999 for the months of March, June and
July. All other months in Scotland saw an increase in figures when compared with 1999, with an increase
of four percentage points in August and six in December.
� In Wales, all monthly figures in 2003 were higher than in 1999, with the greatest increases (of up to 11
percentage points) being seen in the off-peak months.
� Northern Ireland also recorded appreciable increases in all months (of up to 6 percentage points).
2.2.2 Bedspace occupancy (see Table A2, Appendix A)
� Patterns of bedspace occupancy were broadly similar to those for bedroom occupancy, with the UK annual
average bedspace occupancy of 44 per cent for 2003 being the same as that for 2002, an increase of two
percentage points over the 1999 figure. These figures probably indicate a continuation of the small
increase in family use of accommodation along with the corresponding small downturn in business use.
� As with bedroom occupancy, average annual figures for England, Scotland, Wales and Northern Ireland
showed slightly differing patterns, with only Northern Ireland recording an increase of more than one
percentage point in annual occupancy when compared with 2002.
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� Annual average bedspace occupancy rose over the period 1999-2003 in all four countries, with the
greatest increase being in Wales (3 percentage points).
2.2.3 Weekend and weekday occupancy (see Tables A4 - A7, Appendix A)
� Overall average figures for the UK hide considerable differences in weekend and weekday occupancy.
� Compared with 2002, all UK annual average figures for weekend and weekday bedroom and bedspace
occupancy saw an improvement of one percentage point.
� Over the period 1999-2003, weekend occupancy rates have increased slightly more than weekday rates –
probably attributable to an increase in holiday weekend breaks combined with a slight downturn in
business trade.
� A similar picture is apparent for the April-October averages with weekend rates increasing over the period
1999-2003.
2.2.4 Origin of visitors (see Tables A8 - A10, Appendix A)
� The 2003 annual average bedspace occupancy by non-UK visitors was one percentage point lower than in
both 2002 and 1999, while the annual average bedspace occupancy by UK residents was one percentage
point higher than in 2002 and three percentage points higher than in 1999. The 2003 annual average
percentage of arrivals at serviced accommodation attributable to non-UK visitors also fell by one
percentage point compared with 2002, but by four compared with 1999.
� Only Northern Ireland showed an increase in the percentage of non-UK arrivals in 2003, while all four
countries showed a fall when compared with 1999.
2.2.5 Occupancy by type of establishment (see Tables A11- A20, Appendix A)
� Most UK occupancy levels in hotels and bed and breakfast establishments showed a rise in 2003 when
compared with 2002 – the exceptions being the annual average bedroom occupancy in hotels and both
annual and April-October bedspace occupancy in bed and breakfast establishments which all remained as
in 2002. Corresponding occupancy rates in guest houses all showed a fall (of 1 percentage point) when
compared with 2002.
� Hotels and bed and breakfast establishments have also both experienced a rise in average annual and
April-October occupancy rates over the period 1999-2003 (except for April-October bedroom occupancy in
hotels and April-October bedspace occupancy in bed and breakfast establishments which both remained
at their 1999 level).
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� Guest houses on the other hand have experienced a slight fall in occupancy over this period (except for
April-October bedroom occupancy which was the same in 2003 as in 1999).
� On a national basis over the period 1999 to 2003, average occupancy levels in hotels and bed and
breakfast establishments either increased or remained the same in all four countries except for annual
bedspace occupancy in both England and Wales which decreased by one percentage point.
� In contrast, occupancy levels (both bedroom and bedspace) in guest houses either increased or remained
at their 1999 level in Scotland and Wales (with increases of 8 percentage points in Wales) but decreased
in England and Northern Ireland.
� Average annual occupancy by non-UK visitors remained at its 2002 level in hotels but decreased in guest
houses and bed and breakfast establishments. Over the period 1999-2003, occupancy by non-UK visitors
decreased in each type of establishment, with the greatest decrease (of 5 percentage points) seen in guest
houses.
2.2.6 Occupancy by location of establishment (see Tables A23 and A24, Appendix A)
� When compared with 2002, UK occupancy levels in all types of locations either increased slightly or
remained at the same level, with the April-October increases being slightly higher than those for the annual
figures.
� Over the period 1999-2003, UK annual average and April-October occupancy levels (both bedroom and
bedspace) have increased in seaside and country/village locations.
� Over the same period, average annual and April-October bedroom occupancy in urban areas (both
city/large towns and small towns) remained the same. In contrast, both annual and April-October
bedspace occupancy in both types of urban locations increased slightly over the period 1999-2003.
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3. UK and National occupancy levels 2003
This section presents the main results of the survey for England, Scotland, Wales and Northern Ireland,
together with the aggregated figures for the UK.
As noted in the summary (section 2), when comparing the figures for 2003 with those for 2002, it must be
remembered that Easter was at the end of March in 2002 but in April in 2003 and that in 2002 the culmination
of the celebrations in connection with Queen’s golden jubilee in June had an effect on many occupancy levels
that month. In addition, the use made of serviced accommodation during 2003 was influenced to a certain
extent by the war in Iraq with its repercussions on travel, particularly from overseas.
3.1 UK and National: Bedroom occupancy
The data contained in Figures 3.1 to 3.7 are shown in Table A1 (Appendix A).
Fig. 3.1: UK: Monthly Bedroom Occupancy 2002 and 2003
0
20
40
60
80
100
Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec
%
2002 2003
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Fig. 3.2: England: Monthly Bedroom
Occupancy 2002 and 2003
0
20
40
60
80
100
J F M A M J J A S O N D
%
2002 2003
Fig. 3.3: Scotland: Monthly BedroomOccupancy 2002 and 2003
0
20
40
60
80
100
J F M A M J J A S O N D
%
2002 2003
Fig. 3.4: Wales: Monthly BedroomOccupancy 2002 and 2003
0
20
40
60
80
100
J F M A M J J A S O N D
%
2002 2003
Fig. 3.5: Northern Ireland: Monthly BedroomOccupancy 2002 and 2003
0
20
40
60
80
100
J F M A M J J A S O N D
%
2002 2003
� For the UK as a whole, monthly bedroom occupancy levels for the first three months of 2003 were below
those of 2002. For the rest of the year, they were the same as or up to three percentage points higher than
those of 2002 in all months except June (when they were 1 percentage point lower than in 2002).
� In Northern Ireland, monthly bedroom occupancy levels were higher (by up to 8 percentage points in
August) than in 2002 in all months except January. In England, Scotland and Wales, the pattern of
monthly bedroom occupancy figures for the most part reflected that of the UK, although figures in Scotland
at the end of the year were lower than in 2002.
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� For the UK as a whole, the peak month for bedroom occupancy during 2003 was September (71%) with
the lowest figure being found in January (41%). This is the first time that September has been higher than
August.
� The highest bedroom occupancy levels were again found in Scotland in August (79%, compared with 78%
in 2001), the lowest in Northern Ireland in January (31%).
� As in previous years, Scotland and Wales showed the greatest seasonality (the difference between the
highest and lowest monthly figures) - 43 and 34 percentage points respectively. England and Northern
Ireland showed the least seasonality (28 and 29 percentage points respectively). In all four countries, the
degree of seasonality was greater in 2003 than in 2002.
� The four countries again showed slightly different patterns of occupancy. In Scotland, the levels rose
steadily to reach their peak value in August (79%) and then declined. In England and Wales, figures also
rose steadily from the beginning of the year to reach their maximum values in the summer months, with
the peak being less pronounced than in Scotland. In England, the maximum value (71%) was found in
September with values in July and August being only two percentage points lower. In Wales the summer
peak was also less marked than in Scotland (a high of 69% in August, with July and September values of
66% and 65% respectively). In Northern Ireland (as in previous years), bedroom occupancy rose until
June, fell by 6 percentage points in July (a time when many businesses traditionally close down for two
weeks), before rising again to reach their peak value in August.
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Fig. 3.6: UK and National: Annual Bedroom Occupancy 1999 - 2003
0
20
40
60
80
100
England Scotland Wales N Ireland UK
%
1999 2000 2001 2002 2003
Fig. 3.7: UK and National: April-October Bedroom Occupancy 1999 - 2003
0
20
40
60
80
100
England Scotland Wales N Ireland UK
%
1999 2000 2001 2002 2003
� The overall annual average bedroom occupancy for the UK was the same as in 2002. In England and
Scotland, the annual average bedroom occupancy figure was the same as in 2002, while in Wales and
Northern Ireland it increased – by one percentage point in Wales and by four in Northern Ireland.
� The UK April-October average figure was one percentage point higher than in 2002, with England, Wales
and Northern Ireland all recording increases. In Scotland the April-October average bedroom occupancy
was the same as in 2002.
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� As in previous years, over the year as a whole, almost six out of ten (59%) of available bedrooms in the
UK’s serviced accommodation were occupied. In the height of the season (July-September), about seven
out of ten bedrooms (70%) were occupied.
� As in previous years, Northern Ireland had the lowest bedroom occupancy levels, with less than 50 per
cent of available bedrooms being occupied.
� Once again, Scotland and Wales had the largest differences between the annual and the April-October
averages, demonstrating the more seasonal pattern to occupancy in these countries.
3.2 UK and National: Bedspace occupancy
The difference between bedroom and bedspace occupancy is explained by single occupancy of double/twin
rooms or, in some cases, empty beds in family rooms. A double room occupied by one person has 100 per
cent room occupancy but only 50 per cent bedspace occupancy. Clearly the remaining 50 per cent of
bedspaces are not all available to be occupied and so a total bedspace occupancy of 100 per cent (or even
close to it) is highly unlikely.
The data contained in Figures 3.8 to 3.14 are shown in Table A2 (Appendix A).
Fig. 3.8: UK: Monthly Bedspace Occupancy 2002 and 2003
0
20
40
60
80
100
Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec
%
2002 2003
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Fig. 3.9: England: Monthly Bedspace
Occupancy 2002 and 2003
0
20
40
60
80
100
J F M A M J J A S O N D
%
2002 2003
Fig. 3.10: Scotland: Monthly BedspaceOccupancy 2002 and 2003
0
20
40
60
80
100
J F M A M J J A S O N D
%
2002 2003
Fig. 3.11: Wales: Monthly Bedspace
Occupancy 2002 and 2003
0
20
40
60
80
100
J F M A M J J A S O N D
%
2002 2003
Fig. 3.12: Northern Ireland: Monthly BedspaceOccupancy 2002 and 2003
0
20
40
60
80
100
J F M A M J J A S O N D
%
2002 2003
� August was again the peak month for bedspace occupancy throughout the UK.
� As with bedroom occupancy, Scotland and Wales showed the greatest seasonality of bedspace
occupancy (difference between the highest and lowest monthly figures), with ranges of 44 and 37
percentage points.
� Monthly patterns of bedspace occupancy again more or less mirrored those for bedroom occupancy, with
Scotland recording the highest value (68% in August)
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Fig. 3.13: UK and National: Annual Bedspace Occupancy 1999 - 2003
0
20
40
60
80
100
England Scotland Wales N Ireland UK
%
1999 2000 2001 2002 2003
Fig. 3.14: UK and National: April-October Bedspace Occupancy 1999 - 2003
0
20
40
60
80
100
England Scotland Wales N Ireland UK
%
1999 2000 2001 2002 2003
� As with bedroom occupancy, the annual average bedspace occupancy figures for the UK as a whole were
the same as in 2002, while the April-October figure increased slightly.
� As would be expected, the annual average figure for bedspace occupancy was lower than that for
bedroom occupancy, with the difference being greatest in Northern Ireland (16 percentage points) and
least in Scotland (13 percentage points).
� Over the year as a whole, less than half (44%) of the bedspaces available in the UK’s serviced
accommodation were used. During the height of the season (July-September), 56% of the available
bedspaces were used.
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� As in the previous year, England had the highest annual average and Scotland the highest April-October
figure, while Northern Ireland had the lowest figures for both the annual and April-October averages.
3.3 UK and National: Average length of stay
The average length of stay is the average number of nights a visitor stays at any one establishment in a
single trip – in this survey, it does not indicate the length of stay in any one country or area, or the length of the
trip away from home.
The data contained in Figures 3.15 and 3.16 are shown in Table A3 (Appendix A).
Fig. 3.15: UK and National: Annual Average Length of Stay 1999 - 2003
0
1
2
3
England Scotland Wales N Ireland UK
nig
hts
1999 2000 2001 2002 2003
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Fig. 3.16: UK and National: April-October Average Length of Stay 1999 - 2003
0
1
2
3
England Scotland Wales N Ireland UK
nig
hts
1999 2000 2001 2002 2003
� On average throughout the year, visitors stayed for two nights during a visit to any one establishment –
this figure has remained at this level over the period 1999 - 2003. In 2003, the figure for Wales rose from
1.8 nights to 1.9 nights, with the figures for England, Scotland and Northern Ireland remaining at their 2002
levels.
� The UK figures for July-September were the same as the previous four years, with those for April-October
being the same as in 2002 but slightly lower than the previous three years.
3.4 UK and National: Weekend/weekday occupancy
For the purposes of this survey, the weekend is defined as Friday, Saturday and Sunday nights.
The data contained in Figures 3.17 to 3.20 are shown in Tables A4 and A5, those in Figures 3.21 to 3.24 in
Tables A6 and A7 (Appendix A).
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Fig. 3.17: UK and National: Annual WeekendBedroom Occupancy 1999 - 2003
0
20
40
60
80
100
Eng Scot Wales N Ire UK
%
1999 2000 2001 2002 2003
Fig. 3.19: UK and National: April - OctoberWeekend Bedroom Occupancy 1999- 2003
0
20
40
60
80
100
Eng Scot Wales N Ire UK
%
1999 2000 2001 2002 2003
Fig. 3.18: UK and National: Annual WeekdayBedroom Occupancy 1999 - 2003
0
20
40
60
80
100
Eng Scot Wales N Ire UK
%
1999 2000 2001 2002 2003
Fig. 3.20: UK and National: April - OctoberWeekday Bedroom Occupancy 1999- 2003
0
20
40
60
80
100
Eng Scot Wales N Ire UK
%
1999 2000 2001 2002 2003
� In 2003, both the annual and April-October average weekday bedroom occupancy levels in England were
higher than the weekend levels, by six percentage points for the annual figure and by four for the April-
October figure. In Scotland, Wales and Northern Ireland, the weekend and weekday April-October annual
averages were the same while, as in England, the annual weekday averages were higher than the
weekend figures.
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� When compared with 2002, all 2003 weekend and weekday bedroom occupancy averages rose or stayed
the same, with the exception of the annual weekday average in Wales, which was one percentage point
lower.
Fig. 3.21: UK and National: Annual WeekendBedspace Occupancy 1999 - 2003
0
20
40
60
80
100
Eng Scot Wales N Ire UK
%
1999 2000 2001 2002 2003
Fig. 3.22: UK and National: Annual Weekday
Bedspace Occupancy 1999 - 2003
0
20
40
60
80
100
Eng Scot Wales N Ire UK
%
1999 2000 2001 2002 2003
Fig. 3.23: UK and National: April- OctoberWeekend Bedspace Occupancy1999 – 2003
0
20
40
60
80
100
Eng Scot Wales N Ire UK
%
1999 2000 2001 2002 2003
Fig. 3.24: UK and National: April-OctoberWeekday Bedspace Occupancy1999 - 2003
0
20
40
60
80
100
Eng Scot Wales N Ire UK
%
1999 2000 2001 2002 2003
UK Occupancy Survey for Serviced Accommodation - Annual Report 2003 20
TNS Travel and Tourism
� As in previous years, the pattern for weekend/weekday bedspace occupancy levels was again the reverse
of that for bedroom occupancy, with bedspace occupancy consistently being higher at the weekend – the
result of more single occupancy of double rooms during weekdays.
� Except for January, monthly weekend bedspace occupancy levels were slightly higher than weekday
levels in every case.
� Compared with the 2002 figures, all annual and April-October average figures were either the same as in
2002 or showed an increase.
3.5 UK and National: Occupancy by origin of visitors
The data contained in Figures 3.25 to 3.28 are shown in Tables A8 and A9 (Appendix A).
It should be noted that not all participating establishments were able to differentiate between UK and non-UK
visitors and therefore the samples upon which all figures relating to the origin of visitors are based are smaller
than the samples from which the main occupancy figures are calculated (see Appendix C). This means that
the total monthly occupancy figures from Tables A8 and A9 may differ slightly from those appearing in Table
A2.
Fig. 3.25: UK: Annual Bedspace Occupancy 1999 - 2003 by Origin of Visitors
32 33 33 34 35
89899
0
20
40
60
80
100
1999 2000 2001 2002 2003
%
UK Non-UK
UK Occupancy Survey for Serviced Accommodation - Annual Report 2003 21
TNS Travel and Tourism
Fig. 3.26: UK: April-October Bedspace Occupancy 1999 - 2003 by Origin of Visitors
37 37 37 39 40
101091111
0
20
40
60
80
100
1999 2000 2001 2002 2003
%
UK Non-UK
� On average during 2003, visitors from outside the UK occupied eight per cent of the available bedspaces,
a fall of one percentage point when compared with 2002. During the high season (April-October), one in
ten bedspaces (10%) were occupied by visitors from outside the UK – the same as in 2002.
� Visitors from within the UK occupied an average of 35 per cent of the available bedspaces during 2003,
with the figure rising to 40 per cent during April-October. Both of these figures represented a slight rise
when compared with 2002.
Fig. 3.27: UK and National: Annual Bedspace Occupancy 1999 - 2003 by Non-UK Visitors
0
10
20
England Scotland Wales N Ireland UK
%
1999 2000 2001 2002 2003
UK Occupancy Survey for Serviced Accommodation - Annual Report 2003 22
TNS Travel and Tourism
Fig. 3.28: UK and National: April-October Bedspace Occupancy 1999 - 2003 by
Non-UK Visitors
0
10
20
England Scotland Wales N Ireland UK
%
1999 2000 2001 2002 2003
� The figures for annual average bedspace occupancy by non-UK visitors in England and Scotland remained
at their 2002 level (9% and 8% respectively), those for Northern Ireland showed a slight rise (from 7% to
8%) while those for Wales fell by one percentage point to two per cent.
The data contained in Figures 3.29 and 3.30 are shown in Table A10 (Appendix A).
In this section, the term “arrivals” refers to guests arriving at any one establishment.
Fig. 3.29: UK and National: Annual Non-UK Arrivals as a Percentage of All Arrivals 1999 - 2003
0
10
20
30
40
England Scotland Wales N Ireland UK
%
1999 2000 2001 2002 2003
UK Occupancy Survey for Serviced Accommodation - Annual Report 2003 23
TNS Travel and Tourism
Fig. 3.30: UK and National: April-October Non-UK Arrivals as a Percentage of All Arrivals 1999 - 2003
0
10
20
30
40
England Scotland Wales N Ireland UK
%
1999 2000 2001 2002 2003
� Just over one in seven (15%) of arrivals at serviced accommodation in 2003 were from outside the UK.
This is four percentage points lower than the five year peak in 1999 (19%) and slightly less than the 2002
figure.
� When compared with 2002, the annual percentage of non-UK arrivals rose in Northern Ireland (by 1
percentage point) and fell (by 1 percentage point) in England, Scotland and Wales.
� During April-October, over a quarter of arrivals in Northern Ireland and almost a quarter in Scotland were
from outside the UK. In the case of Northern Ireland, a high proportion of arrivals in this category would
have come from the Republic of Ireland.
UK Occupancy Survey for Serviced Accommodation - Annual Report 2003 24
TNS Travel and Tourism
4. UK and National: Occupancy by type of establishment
This section gives details of the UK and national occupancy levels for hotels, guest houses and bed and
breakfast establishments.
It should be noted that only in Northern Ireland, where registration of tourist accommodation is compulsory, is
there any formal definition of accommodation types. In England, Scotland and Wales, participants in the
surveys indicated the type of their accommodation when providing their initial profile information.
4.1 UK: Occupancy by type of establishment
The data shown in Figures 4.1 to 4.4 may be found in Table A11 (Appendix A).
Fig. 4.1: UK: Annual Bedroom Occupancy, 1999 - 2003 by Type of Establishment
0
20
40
60
80
100
Hotels Guest houses B&Bs
%
1999 2000 2001 2002 2003
Fig. 4.2: UK: April-October Bedroom Occupancy 1999 - 2003 by Type of Establishment
0
20
40
60
80
100
Hotels Guest houses B&Bs
%
1999 2000 2001 2002 2003
UK Occupancy Survey for Serviced Accommodation - Annual Report 2003 25
TNS Travel and Tourism
Fig. 4.3: UK: Annual Bedspace Occupancy 1999 - 2003 by Type of Establishment
0
20
40
60
80
100
Hotels Guest houses B&Bs
%
1999 2000 2001 2002 2003
Fig. 4.4: UK: April-October Bedspace Occupancy 1999 - 2003 by Type of Establishment
0
20
40
60
80
100
Hotels Guest houses B&Bs
%
1999 2000 2001 2002 2003
� As in previous years, both bedroom and bedspace occupancy levels were in general highest in hotels
(where, over the year as a whole, just over three fifths (62%) of bedrooms and almost half (46%) of
bedspaces were occupied) and lowest in bed and breakfast establishments (only 46% bedroom
occupancy and 36% bedspace occupancy).
� In August, both bedroom and bedspace occupancy rates for guest houses were the same as those for
hotels.
� Average annual bedroom occupancy in hotels remained at its 2002 level, while the April-October average
increased by one percentage point. The corresponding rates for guest houses were each one percentage
point lower than in 2002, while for bed and breakfast establishments bedroom occupancy figures were one
percentage point higher than in 2002 with bedspace occupancy figures being the same as the previous
year.
UK Occupancy Survey for Serviced Accommodation - Annual Report 2003 26
TNS Travel and Tourism
4.2 National: Occupancy by type of establishment
The data shown in Figures 4.5 to 4.8 may be found in Tables A12 to A17 (Appendix A).
Fig. 4.5: National: Annual Bedroom Occupancy 2002 and 2003 by Type of Establishment
0
20
40
60
80
100
2002 2003 2002 2003 2002 2003 2002 2003
%
Hotels Guest houses B&Bs
England Scotland Wales N.Ireland
Fig. 4.6: National: Annual Bedspace Occupancy 2002 and 2003 by Type of Establishment
0
20
40
60
80
100
2002 2003 2002 2003 2002 2003 2002 2003
%
Hotels Guest houses B&Bs
England Scotland Wales N.Ireland
� Annual occupancy levels for all types of establishment were again highest in England (except for
bedspace occupancy in guest houses where it was highest in Scotland) and lowest in Northern Ireland
(except for bedroom occupancy in hotels where it was lowest in Wales).
� With the exception of Northern Ireland, monthly figures for the most part reflected the pattern of the overall
UK figures. In Northern Ireland, hotel bedroom occupancy and (to a lesser extent) hotel bedspace and
guest house bedroom occupancy were lower in July (traditionally a time of lower occupancy levels); guest
house bedspace and bed and breakfast establishment bedroom and bedspace occupancy rose steadily
through the year to a peak in August.
UK Occupancy Survey for Serviced Accommodation - Annual Report 2003 27
TNS Travel and Tourism
� Nearly all annual averages in England, Scotland, Wales and Northern Ireland were the same as or slightly
higher than in 2002, the exceptions being guest houses in England where annual averages for bedroom
and bedspace occupancy fell by one and two percentage points respectively.
Fig. 4.7: National: April-October Bedroom Occupancy 2002 and 2003 by Type of Establishment
0
20
40
60
80
100
2002 2003 2002 2003 2002 2003 2002 2003
%
Hotels Guest houses B&Bs
England Scotland Wales N.Ireland
Fig. 4.8: National: April-October Bedspace Occupancy 2002 and 2003 by Type of Establishment
0
20
40
60
80
100
2002 2003 2002 2003 2002 2003 2002 2003
%
Hotels Guest houses B&Bs
England Scotland Wales N.Ireland
� As was the case in 2002, the highest April-October averages were found in Scotland, except for bedroom
occupancy in bed and breakfast establishments where England had the highest figure.
� As for the annual averages, nearly all April-October averages in England, Scotland, Northern Ireland and
Wales were higher than in 2002.
UK Occupancy Survey for Serviced Accommodation - Annual Report 2003 28
TNS Travel and Tourism
4.3 UK: Average length of stay by type of establishment
The data contained in Figures 4.9 and 4.10 may be found in Table A18 (Appendix A).
Fig. 4.9: UK: Annual Average Length of Stay 1999 - 2003 by Type of Establishment
0.0
1.0
2.0
3.0
4.0
Hotels Guest Houses B&Bs
nig
hts
1999 2000 2001 2002 2003
Fig. 4.10: UK: April-October Average Length of Stay 1999 - 2003 by Type of Establishment
0.0
1.0
2.0
3.0
4.0
Hotels Guest Houses B&Bs
nig
hts
1999 2000 2001 2002 2003
UK Occupancy Survey for Serviced Accommodation - Annual Report 2003 29
TNS Travel and Tourism
� Guests again stayed longest, on average, in guest houses. This was true for the whole year and for theApril-October period.
� Monthly figures again varied little throughout the year, with hotels and guest houses showing a slight peak
during the summer months, with a secondary peak in December for guest houses.
4.4 UK: Non-UK arrivals as a percentage of all arrivals by type ofestablishment
The data contained in Figures 4.11 and 4.12 may be found in Table A19 (Appendix A).
Fig. 4.11: UK: Annual Non-UK Arrivals as a Percentage of All Arrivals 2002 and 2003 by Type of
Establishment
0
10
20
30
40
2002 2003 2002 2003 2002 2003
%
Non-UK
Hotels Guest houses B&Bs
Fig. 4.12: UK: April-October Non-UK Arrivals as a Percentage of All Arrivals 2002 and 2003 by Type of
Establishment
0
20
40
60
80
100
2002 2003 2002 2003 2002 2003
%
Non-UK
Hotels Guest houses B&Bs
UK Occupancy Survey for Serviced Accommodation - Annual Report 2003 30
TNS Travel and Tourism
� As in previous years, bed and breakfast establishments had the highest annual and April-October average
percentages of non-UK arrivals – during April-October 2003 over a fifth (21%) of all arriving guests at bed
and breakfast establishments were from outside the UK (this figure showed a fall of 3 percentage points
when compared with 2002).
� As in 2002, the percentage of non-UK arrivals at hotels was very similar to those at guest houses – with
both being below the figure for bed and breakfasts.
� In all types of accommodation, both the annual and April-October percentage of non-UK arrivals
decreased when compared with 2002.
UK Occupancy Survey for Serviced Accommodation - Annual Report 2003 31
TNS Travel and Tourism
5. UK: Occupancy by size
This section gives the UK occupancy figures according to the size of the establishment (the number of letting
bedrooms available). The data shown in Figures 5.1 to 5.4 may be found in Tables A21 and A22 (Appendix A).
Fig. 5.1: UK: Annual Bedroom Occupancy 1999 - 2003 by Size of Establishment
(no. of bedrooms)
0
20
40
60
80
100
1-3 rms 4-10 rms 11-25 rms 26-50 rms 51-100 rms 100+ rms
%
1999 2000 2001 2002 2003
Fig. 5.2: UK: April-October Bedroom Occupancy 1999 - 2003 by Size of Establishment (no. of
bedrooms)
0
20
40
60
80
100
1-3 rms 4-10 rms 11-25 rms 26-50 rms 51-100 rms 100+ rms
%
1999 2000 2001 2002 2003
UK Occupancy Survey for Serviced Accommodation - Annual Report 2003 32
TNS Travel and Tourism
Fig. 5.3: UK: Annual Bedspace Occupancy 1999-2003 by Size of Establishment
(no. of bedrooms)
0
20
40
60
80
100
1-3 rms 4-10 rms 11-25 rms 26-50 rms 51-100 rms 100+ rms
%
1999 2000 2001 2002 2003
Fig. 5.4: UK: April-October Bedspace Occupancy 1999 - 2003 by Size of Establishment (no. of
bedrooms)
0
20
40
60
80
100
1-3 rms 4-10 rms 11-25 rms 26-50 rms 51-100 rms 100+ rms
%
1999 2000 2001 2002 2003
� As in previous years, both bedroom and bedspace occupancy increased with the size of the
establishment. However, bedspace occupancy increased less sharply than bedroom occupancy, indicating
a higher tendency for single occupancy of double rooms in larger establishments.
� Only those establishments with 26-50 letting bedrooms showed a decrease in occupancy levels when
compared with 2002. For all other size categories, occupancy levels (both annual and April-October)
either remained at their 2002 level or increased slightly.
UK Occupancy Survey for Serviced Accommodation - Annual Report 2003 33
TNS Travel and Tourism
� The smaller establishments (those with less than 11 letting bedrooms) again had the largest variation in
monthly occupancy levels and, for the most part, lower occupancy levels throughout the year than the
larger establishments.
� All sizes of establishment again had their lowest occupancy levels (both bedroom and bedspace) in
January. The peak months vary with the larger establishments peaking in September and the smaller
establishments in August.
UK Occupancy Survey for Serviced Accommodation - Annual Report 2003 34
TNS Travel and Tourism
6. UK: Occupancy by location
This section gives the UK occupancy figures according to the location of the establishment. It should be noted
that participants chose for themselves the analysis category which they felt was most appropriate.
The data shown in Figures 6.1 to 6.6 may be found in tables A23 and A24 (Appendix A). Figures for the winter
(January, February, March, November and December) are shown for this analysis category, primarily to
demonstrate the seasonality of those establishments in seaside and, to a lesser extent, country/village
locations.
Fig. 6.1: UK: Annual Bedroom Occupancy 1999 - 2003 by Location of Establishment
0
20
40
60
80
100
Seaside City/large town Small town Country/village
%
1999 2000 2001 2002 2003
Fig. 6.2: UK: April-October Bedroom Occupancy 1999 - 2003 by Location of Establishment
0
20
40
60
80
100
Seaside City/large town Small town Country/village
%
1999 2000 2001 2002 2003
UK Occupancy Survey for Serviced Accommodation - Annual Report 2003 35
TNS Travel and Tourism
Fig. 6.3: UK: November-March Bedroom Occupancy 1999-2003 by Location of Establishment
0
20
40
60
80
100
Seaside City/large town Small town Country/village
%
1999 2000 2001 2002 2003
Fig. 6.4: UK: Annual Bedspace Occupancy 1999 - 2003 by Location of Establishment
0
20
40
60
80
100
Seaside City/large town Small town Country/village
%
1999 2000 2001 2002 2003
Fig. 6.5: UK: April-October Bedspace Occupancy 1999 - 2003 by Location of Establishment
0
20
40
60
80
100
Seaside City/large town Small town Country/village
%
1999 2000 2001 2002 2003
UK Occupancy Survey for Serviced Accommodation - Annual Report 2003 36
TNS Travel and Tourism
Fig. 6.6: UK: November-March Bedspace Occupancy 1999-2003 by Location of Establishment
0
20
40
60
80
100
Seaside City/large town Small town Country/village
%
1999 2000 2001 2002 2003
� City/town locations experienced the highest annual and April-October average bedroom occupancy levels
and the highest annual bedspace figure. Seaside locations recorded the highest April-October bedspace
figure (at 52%, 1 percentage point higher than that for city/town locations).
� As in 2002, those in country/village locations showed the lowest occupancy levels, except for the
November-March bedroom occupancy where those establishments in seaside locations also experienced
low figures.
� Establishments in seaside locations showed the greatest difference between the peak summer (July-
September) and winter (November-March) figures (32 percentage points for bedroom occupancy and 31
percentage points for bedspace occupancy), while establishments in cities/large towns showed the least
difference (12 and 14 percentage points).
� Establishments in seaside locations had the highest occupancy levels (78% bedroom occupancy and 70%
bedspace occupancy in August – both figures being an increase when compared with 2002). Seaside
locations had the lowest bedroom occupancy levels (31% in January) and, with country/village locations,
the lowest bedspace occupancy (22% in January).
UK Occupancy Survey for Serviced Accommodation - Annual Report 2003 37
TNS Travel and Tourism
7. UK: Occupancy by tariff
The tariff is the maximum charge for one person for bed and breakfast for one night. Establishments were
asked to supply this information on a monthly basis, at the same time as they supplied occupancy data. The
category into which an establishment falls may therefore vary throughout the year, as the maximum tariff tends
to vary during the year.
Not all establishments supplied this information each month and the sample sizes for this section are slightly
smaller than those for the other categories (see Appendix C).
For the first three years of the UK occupancy survey, the tariff bands were set at less than £15, £15 to £24, £25
to £34, £35 to £44, £45 to £54 and £55 and more per night. For the 2000 survey, it was agreed that the bands
should be revised to take account of inflation and each band was therefore increased by £5, giving bands of
less than £20, £20 to £29, £30 to £39, £40 to £49, £50 to £59 and £60 and more per night.
Figures 7.1 to 7.4 and tables A25 and A26 (Appendix A) show occupancy rates for 2000 to 2003 according to
the revised bands.
Fig. 7.1: UK: Annual Bedroom Occupancy 2000 - 2003 by Tariff of Establishment
0
20
40
60
80
100
<£20 £20-29 £30-39 £40-49 £50-59 £60+
%
2000 2001 2002 2003
UK Occupancy Survey for Serviced Accommodation - Annual Report 2003 38
TNS Travel and Tourism
Fig. 7.2: U/K: April-October Bedroom Occupancy 2000 - 2003 by Tariff of Establishment
0
20
40
60
80
100
<£20 £20-29 £30-39 £40-49 £50-59 £60+
%
2000 2001 2002 2003
Fig. 7.3: UK: Annual Bedspace Occupancy 2000 - 2003 by Tariff of Establishment
0
20
40
60
80
100
<£20 £20-29 £30-39 £40-49 £50-59 £60+
%
2000 2001 2002 2003
Fig. 7.4: UK: April-October Bedspace Occupancy 2000 - 2003 by Tariff of Establishment
0
20
40
60
80
100
<£20 £20-29 £30-39 £40-49 £50-59 £60+
%
2000 2001 2002 2003
UK Occupancy Survey for Serviced Accommodation - Annual Report 2003 39
TNS Travel and Tourism
� As in previous years, there is some evidence of a positive correlation between occupancy levels and tariff -
the lowest occupancy levels were found in the least expensive establishments (the two categories under
£30) and the highest in the most expensive (£60 and over), reflecting higher business use in the latter
price range.
� Bedspace occupancy levels were again very similar for the remaining three categories, while bedroom
occupancy levels again varied slightly more, with the more expensive establishments experiencing the
highest occupancy levels.
� Over the year the two most expensive categories showed the smallest variation in occupancy levels
between the highest and lowest monthly figures for both bedroom and bedspace occupancy.
UK Occupancy Survey for Serviced Accommodation - Annual Report 2003 40
TNS Travel and Tourism
8. Occupancy in England
This section gives a short commentary on the main trends apparent from the occupancy surveys carried out in
England over the past five years, with particular reference to changes between 2002 and 2003. The tables
containing the data relevant to this section are available separately from VisitBritain.
8.1 Bedroom occupancy
Fig. 8.1: England: Monthly Room Occupancy 2002 - 2003
0
10
20
30
40
50
60
70
80
90
100
Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec
2002 2003
%
� Overall, the 2003 England annual average bedroom occupancy was the same as in 2002, while the April-
October average increased by one percentage point. Both figures were the same in 2003 as in 1999.
� When looking at the monthly levels, the January, February, March and June figures were slightly lower in
2003 than in 2002. In the early part of the summer (with the exception of June) room occupancy levels
were the same as in 2002, while in the later part of the year (September – December) they were
consistently higher than in 2002.
UK Occupancy Survey for Serviced Accommodation - Annual Report 2003 41
TNS Travel and Tourism
Fig. 8.2: Regional Tourist Boards: Annual Room Occupancy 2002 - 2003
0 20 40 60 80 100
SEETB
STB
SWT
LTB
EETB
HETB
YTB
NWTB
NTB
CTB
%
2002 2003
� Room occupancy levels in London continued to be disappointing, the annual average being two
percentage points lower than in 2002 and monthly figures being below those of 1999 in every month
except December. Compared with 2002, increases were seen in January and March and in the last five
months of the year.
� Room occupancy levels in Cumbria (one of the regions most affected by the outbreak of foot and mouth
disease in 2001) continued to increase with the annual average being one percentage point higher than in
2002. Monthly figures were mostly above those of the previous year and were consistently several
percentage points higher than in 1999.
� In the South West (another region badly affected by foot and mouth disease), the average annual room
occupancy was also one percentage point higher than in 2002. Monthly figures fell back slightly from 2002
levels in February, March and June, were the same as in 2002 in January, July, September and October
and increased in the remaining six months. Compared with 1999, 2003 room occupancy levels in this area
were higher all months except September, October, November and December.
� Yorkshire achieved the largest increase from 2002, gaining four points in the average annual room
occupancy. Gains were recorded in every month except March (which was the same as the previous
year).
UK Occupancy Survey for Serviced Accommodation - Annual Report 2003 42
TNS Travel and Tourism
� Compared with 1999, the largest increases have been in the northern regions (CTB, NWTB, NTB and
YTB), which all saw average annual occupancy increases of at least four points.
8.2 Bedspace occupancy
� The 2003 annual average bedspace occupancy for England was one percentage point higher than both
the 1999 and 2002 figures, while the April – October average was one percentage point higher than in
2002 and two percentage points higher than in 1999.
� Compared with 2002, monthly occupancy levels fluctuated, with increases being recorded in February,
April, May, September, October and December.
8.3 Weekend/Weekday occupancy
Fig. 8.3: England: Annual Weekend and Weekday Room and Bedspace Occupancy 2002 - 2003
0
20
40
60
80
100
Weekend Weekday Weekend Weekday
%
2002 2003
Room occupancy Bedspace occupancy
Fig. 8.4: England: April-October Weekend and Weekday Room and Bedspace Occupancy 2002 - 2003
0
20
40
60
80
100
Weekend Weekday Weekend Weekday
%
2002 2003
Room occupancy Bedspace occupancy
UK Occupancy Survey for Serviced Accommodation - Annual Report 2003 43
TNS Travel and Tourism
� All weekend/weekday averages showed a slight increase when compared with the previous year except
for the weekend April-October room occupancy which remained at its 2002 level.
� As in previous years, the 2003 average annual weekend room occupancy level for England was lower than
the weekday average (57% compared with 63%). This was also the case for all of the RTBs with the
exception of Cumbria (as in previous years).
� In all areas, average annual weekend bedspace occupancy continued to be higher than the weekday level,
reflecting more shared occupancy of double rooms at weekends.
� Weekend room occupancy levels in London continued to decline – at 66 per cent for the annual average,
they were ten percentage points lower than in 1999 – while weekend bedspace levels showed a slight
improvement when compared with 2002 (although still a little below those of 1999).
8.4 Occupancy by origin of visitors
� In 2003 annual average bedspace occupancy by UK visitors rose by one percentage point to 35 per cent
while bedspace occupancy by non-UK visitors remained at its 2002 level of nine per cent.
� Annual bedspace occupancy by UK visitors rose (by up to 3 percentage points) in all tourist board regions
except Northumbria, the Heart of England, the East of England and the South West (with decreases of 3
and 2 percentage points being recorded in the latter two regions).
� Annual bedspace occupancy by non-UK visitors rose by two percentage points in the East of England but
fell in London and the Southern and South East regions.
� The England average annual percentage of arrivals attributable to non-UK visitors fell by one percentage
point in 2003 and (at 15%) was four percentage points lower than in 1999.
� As in previous years, the bedspace occupancy by non-UK visitors was far higher in London than in other
English regions – with the average annual figure for London being 32 per cent compared with only 3 per
cent for the rest of England. Conversely, the annual average bedspace occupancy for UK residents was
higher in the rest of England than in London (37% compared with 25%).
UK Occupancy Survey for Serviced Accommodation - Annual Report 2003 44
TNS Travel and Tourism
8.5 Occupancy by type of establishment
Fig. 8.5: England: Annual Room and Bedspace Occupancy 2002 – 2003 by Type of Establishment
0
20
40
60
80
100
Hotels GHs B&Bs Hotels GHs B&Bs
%
2002 2003Room occupancy Bedspace occupancy
� The 2003 annual and April-October average room and bedspace occupancy levels in hotels both show an
increase when compared with 2002. When compared with 1999, both averages for room occupancy were
unchanged while the corresponding figures for bedspace occupancy showed an increase (of 1 percentage
point).
� Annual room and bedspace occupancy levels in bed and breakfast establishments have fluctuated over
the five years, with the 2003 figures being the same as in 1999 except for the annual bedspace figure
which was one percentage point lower. When compared with 2002, the annual room occupancy (of 48%)
and the April-October bedspace occupancy (44%) represented an increase of 1 percentage point, while
the April-October room occupancy figure and the annual bedspace figure remained at their 2002 levels.
� Guest house room occupancy has seen a decline since 1999 while guest house bedspace occupancy
levels have risen above the 1999 figure (although the annual bedspace occupancy figure fell by 2
percentage points when compared with 2002).
UK Occupancy Survey for Serviced Accommodation - Annual Report 2003 45
TNS Travel and Tourism
8.6 Occupancy by location
Fig. 8.6: England: Annual Room and Bedspace Occupancy 2002 – 2003 by Location of Establishment
0
20
40
60
80
100
Seaside City Smalltown
Country Seaside City Smalltown
Country
%
2002 2003
Room occupancy Bedspace occupancy
� In 2003, establishments in country/village locations were the only category to experience a rise in the
annual average figures for both room and bedspace occupancy when compared with 2002. Small town
locations recorded a similar rise in annual bedspace occupancy, while the corresponding figure for city
locations showed a fall.
� Over the period 1999 - 2003, seaside and country/village locations have seen an increase in both annual
and April-October room and bedspace occupancy. (with the greatest increase of 3 percentage points being
in both the country/village averages).
� Small town locations also saw increases over this period in all average figures except for annual room
occupancy where the 2003 figure was the same as that of 1999.
� In city/town locations, the annual room and bedspace occupancy figures showed a slight decrease when
compared with the 1999 figure, while the April-October averages remained at their 1999 levels.
� Since 1999, city locations have seen considerably higher room occupancy levels than other locations
except for the height of the summer when levels in seaside locations are higher. The differences for
bedspace occupancy are less marked, with the highest levels again being recorded in seaside locations in
summer.
UK Occupancy Survey for Serviced Accommodation - Annual Report 2003 46
TNS Travel and Tourism
Fig. 8.7: London and Other English City/Large Town Locations: Annual Room and Bedspace
Occupancy 2002 – 2003 by Location of Establishment
0
20
40
60
80
100
London Other City/largetowns
London Other city/largetowns
%
2002 2003Room occupancy Bedspace occupancy
� Annual average occupancy rates, both room and bedspace, are higher in London than in other city/large
town locations in England, although the difference is considerably less than in 1999 – since which time
average annual room occupancy in London has declined by 12 percentage points (to 69%) while the
corresponding figure for city/large town locations in the rest of England has increased by two percentage
point (to 58%).
� During this period, bedspace occupancy in London has also declined, but only by two percentage points,
while that for city/large towns in the rest of England has increased by two percentage points.
UK Occupancy Survey for Serviced Accommodation - Annual Report 2003 47
TNS Travel and Tourism
Appendix A: Tables
Index to tables in Appendix A:
A1 UK and National: Bedroom Occupancy 1999 – 2003 49A2 UK and National: Bedspace Occupancy 1999 – 2003 50A3 UK and National: Average Length of Stay 1999 – 2003 51A4 UK and National: Weekend Bedroom Occupancy 1999 – 2003 52A5 UK and National: Weekday Bedroom Occupancy 1999 – 2003 53A6 UK and National: Weekend bedspace Occupancy 1999 – 2003 54A7 UK and National: Weekday Bedspace Occupancy 1999 – 2003 55A8 UK and National: Bedspace Occupancy 1999 – 2003 by Origin of Visitors: UK Visitors 56A9 UK and National: Bedspace Occupancy 1999 – 2003 by Origin of Visitors: Non-UK Visitors 57A10 UK and National: Non-UK Arrivals as a Percentage of All Arrivals 1999 – 2003 58A11 UK: Bedroom and Bedspace Occupancy 1999 – 2003 by Type of Establishment 59A12 UK and National: Bedroom Occupancy 1999 – 2003: Hotels 60A13 UK and National: Bedspace Occupancy 1999 – 2003: Hotels 61A14 UK and National: Bedroom Occupancy 1999 – 2003: Guest Houses 62A15 UK and National: Bedspace Occupancy 1999 – 2003: Guest Houses 63A16 UK and National: Bedroom Occupancy 1999 – 2003: Bed and Breakfast Establishments 64A17 UK and National: Bedspace Occupancy 1999 – 2003: Bed and Breakfast Establishments 65A18 UK: Average Length of Stay 1999 – 2003 by Type of Establishment 66A19 UK: Percentage of Non-UK Arrivals as a Percentage of All Arrivals 1999 – 2003 by Type of
Establishment 67A20 UK; Bedspace Occupancy 1999 – 2003 by Origin of Visitors by Type of Establishment 68A21 UK: Bedroom Occupancy 1999 –2003 by Size of Establishment (No. of bedrooms) 69A22 UK: Bedspace Occupancy 1999 – 2003 by Size of Establishment (No. of bedrooms) 70A23 UK: Bedroom Occupancy 1999 – 2003 by Location of Establishment 71A24 UK: Bedspace Occupancy 1999 – 2003 by Location of Establishment 72A25 UK: Bedroom Occupancy 2000 – 2003 by Tariff of Establishment (Max. price for one person for bed
& breakfast) 73A26 UK: Bedspace Occupancy 2000 – 2003 by Tariff of Establishment (Max. price for one person for
bed & breakfast) 74
UK Occupancy Survey for Serviced Accommodation - Annual Report 2003 48
TNS Travel and Tourism
UK
Occ
upan
cy S
urve
y fo
r S
ervi
ced
Acc
omm
odat
ion
- A
nnua
l Rep
ort 2
003
49
TN
S T
rave
l and
Tou
rism
Tab
le A
1: U
K a
nd
Nat
ion
al:
Bed
roo
m O
ccu
pan
cy 1
999
– 20
03
Bed
roo
m O
ccu
pan
cy (
%)
En
gla
nd
Sco
tlan
dW
ales
No
rth
ern
Irel
and
UK
9900
0102
0399
0001
0203
9900
0102
0399
0001
0203
9900
0102
03
Janu
ary
4543
4744
4333
3134
3636
2627
2936
3530
2830
3131
4240
4342
41
Feb
ruar
y53
5355
5554
4341
4245
4533
3838
4544
3536
3839
4050
5052
5352
Mar
ch56
5556
5653
4744
4349
4739
4038
4847
3737
3840
4153
5253
5452
Apr
il58
5955
5657
5050
4850
5346
4843
5154
4145
3942
4555
5653
5556
May
6262
6162
6260
5958
6263
5453
5558
6047
5046
5051
6161
6061
62
June
6667
6866
6568
6564
6766
5857
5763
6152
5253
5156
6666
6666
65
July
7070
6869
6969
6765
7068
6464
6264
6648
4645
4650
6968
6769
69
Aug
ust
6970
7069
6975
7575
7879
6868
6767
6954
5255
5260
6970
7070
70
Sep
tem
ber
7168
6769
7168
6366
6870
6258
5964
6554
5150
5057
6966
6668
71
Oct
ober
6564
6164
6555
5655
5858
5150
5256
5646
4143
4350
6262
6063
64
Nov
embe
r60
5756
5960
4545
4849
4741
4046
4847
4238
3938
4456
5454
5757
Dec
embe
r46
4948
4951
3337
4140
3934
3637
4040
3031
3129
3543
4646
4749
Ap
ril–
Oct
Ave
rag
e66
6664
6566
6462
6265
6558
5756
6062
4948
4748
5365
6463
6465
July
–Sep
t A
vera
ge
7069
6869
7071
6869
7272
6563
6365
6752
5050
4956
6968
6869
70
An
nu
al A
vera
ge
6060
5960
6054
5353
5656
4848
4953
5443
4242
4347
5858
5759
59
UK
Occ
upan
cy S
urve
y fo
r S
ervi
ced
Acc
omm
odat
ion
- A
nnua
l Rep
ort 2
003
50
TN
S T
rave
l and
Tou
rism
Tab
le A
2: U
K a
nd
Nat
ion
al:
Bed
spac
e O
ccu
pan
cy 1
999
– 20
03
Bed
spac
e O
ccu
pan
cy (
%)
En
gla
nd
Sco
tlan
dW
ales
N Ir
elan
dU
K99
0001
0203
9900
0102
0399
0001
0203
9900
0102
0399
0001
0203
Janu
ary
2929
2929
2921
2121
2424
1818
1923
2217
1718
1819
2727
2728
28
Feb
ruar
y36
3636
3738
2928
3031
3124
2628
3230
2123
2324
2634
3435
3637
Mar
ch37
3937
4137
3230
3035
3228
2826
3633
2423
2326
2636
3735
3936
Apr
il41
4440
4043
3640
3737
4135
3834
3642
2832
2628
3140
4339
3942
May
4546
4445
4745
4444
4849
4141
4244
4732
3330
3335
4545
4445
47
June
4950
4852
4952
5150
5453
4544
4450
4635
3435
3537
4949
4852
49
July
5454
5255
5458
5653
5758
5152
5051
5235
3332
3437
5454
5154
54
Aug
ust
5657
5658
5863
6263
6668
5858
5858
5940
3841
3946
5757
5759
59
Sep
tem
ber
5251
5052
5453
5053
5355
4745
4547
4936
3333
3437
5250
4951
53
Oct
ober
4747
4547
4842
4143
4246
3837
3941
4030
2628
2833
4645
4446
47
Nov
embe
r41
3939
4241
3030
3234
3329
2834
3466
2622
2424
2738
3637
4039
Dec
embe
r33
3636
3738
2527
2928
2825
2628
2829
1920
2119
2331
3434
3536
Ap
ril –
Oct
Ave
rag
e49
5048
5051
5049
4851
5345
4545
4748
3433
3233
3749
4947
4950
July
– S
ept
Ave
rag
e54
5453
5555
5856
5659
6052
5251
5253
3735
3536
4054
5452
5556
An
nu
al A
vera
ge
4444
4344
4541
4040
4243
3737
3740
4029
2828
2931
4243
4244
44
UK
Occ
upan
cy S
urve
y fo
r S
ervi
ced
Acc
omm
odat
ion
- A
nnua
l Rep
ort 2
003
51
TN
S T
rave
l and
Tou
rism
Tab
le A
3: U
K a
nd
Nat
ion
al:
Ave
rag
e L
eng
th o
f S
tay
1999
– 2
003
Ave
rag
e L
eng
th o
f S
tay
(no
. of
nig
hts
)
En
gla
nd
Sco
tlan
dW
ales
N Ir
elan
dU
K99
0001
0203
9900
0102
0399
0001
0203
9900
0102
0399
0001
0203
Janu
ary
1.9
2.0
1.9
1.9
1.9
2.1
2.1
2.0
2.1
2.2
1.7
1.7
1.9
1.8
1.8
1.8
1.7
1.7
1.8
1.7
1.9
2.0
1.9
1.9
2.0
Feb
ruar
y1.
91.
91.
91.
91.
91.
91.
92.
02.
02.
01.
71.
71.
81.
81.
71.
71.
81.
71.
71.
71.
91.
91.
91.
91.
9
Mar
ch1.
92.
01.
91.
91.
91.
91.
92.
02.
02.
01.
81.
81.
91.
81.
81.
71.
81.
81.
71.
81.
92.
01.
91.
91.
9
Apr
il2.
02.
12.
12.
02.
01.
91.
92.
12.
02.
01.
92.
02.
01.
81.
91.
81.
91.
81.
81.
82.
02.
12.
12.
02.
0
May
2.0
2.1
2.1
2.0
2.0
1.9
1.9
2.0
1.9
1.9
1.9
2.0
2.0
1.8
1.9
1.8
1.9
1.7
1.7
1.8
2.0
2.1
2.1
1.9
2.0
June
2.2
2.1
2.1
2.1
2.0
1.9
1.9
1.9
1.9
1.9
2.1
2.0
2.0
1.9
2.0
1.9
1.8
1.7
1.7
1.8
2.1
2.1
2.0
2.0
2.0
July
2.1
2.1
2.2
2.2
2.2
1.9
1.9
2.0
1.9
2.0
1.9
2.0
2.0
1.9
2.0
2.0
1.9
1.8
1.8
1.9
2.0
2.1
2.1
2.1
2.1
Aug
ust
2.3
2.2
2.3
2.2
2.2
1.9
2.0
1.9
1.9
1.9
2.1
2.2
2.1
2.0
2.1
1.9
1.7
1.7
1.7
1.7
2.2
2.2
2.2
2.1
2.1
Sep
tem
ber
2.1
2.1
2.1
2.1
2.1
1.9
2.0
2.0
2.0
2.0
2.1
2.1
2.1
1.9
2.0
1.9
1.7
1.7
1.7
1.7
2.1
2.1
2.1
2.0
2.1
Oct
ober
2.0
2.1
2.0
2.0
2.0
2.0
2.0
2.1
2.1
2.0
1.9
2.0
1.9
1.8
1.9
1.8
1.7
1.7
1.7
1.7
2.0
2.1
2.0
2.0
2.0
Nov
embe
r1.
91.
91.
91.
91.
92.
01.
91.
91.
92.
01.
81.
91.
91.
81.
81.
81.
71.
71.
61.
71.
91.
91.
91.
91.
9
Dec
embe
r1.
81.
91.
81.
81.
81.
91.
92.
01.
91.
91.
71.
91.
81.
71.
71.
61.
61.
61.
51.
61.
81.
81.
81.
81.
8
Ap
ril –
Oct
Ave
2.1
2.1
2.1
2.1
2.1
1.9
2.0
2.0
2.0
2.0
2.0
2.0
2.0
1.9
2.0
1.9
1.8
1.7
1.7
1.8
2.1
2.1
2.1
2.0
2.0
July
–S
ept
Ave
2.2
2.1
2.2
2.1
2.1
1.9
2.0
2.0
1.9
2.0
2.0
2.1
2.1
1.9
2.0
1.9
1.8
1.7
1.7
1.8
2.1
2.1
2.1
2.1
2.1
An
nu
alA
vera
ge
2.0
2.0
2.0
2.0
2.0
1.9
2.0
2.0
2.0
2.0
1.9
1.9
2.0
1.8
1.9
1.8
1.8
1.7
1.7
1.7
2.0
2.0
2.0
2.0
2.0
UK
Occ
upan
cy S
urve
y fo
r S
ervi
ced
Acc
omm
odat
ion
- A
nnua
l Rep
ort 2
003
52
TN
S T
rave
l and
Tou
rism
Tab
le A
4: U
K a
nd
Nat
ion
al:
Wee
ken
d B
edro
om
Occ
up
ancy
199
9 –
2003
Bed
roo
m O
ccu
pan
cy (
%)
En
gla
nd
Sco
tlan
dW
ales
N Ir
elan
dU
K99
0001
0203
9900
0102
0399
0001
0203
9900
0102
0399
0001
0203
Janu
ary
3936
4038
3527
2731
2928
2524
2528
2826
2626
2728
3634
3836
34
Feb
ruar
y49
4850
4651
3836
3941
4134
3638
4341
3233
3436
3946
4548
4548
Mar
ch50
5051
5349
4040
3846
4339
3933
4845
3635
3439
3848
4848
5147
Apr
il56
5754
5356
4652
4647
5349
5243
4858
4046
3739
4654
5652
5256
May
6059
6060
6057
5559
6163
5653
5861
6247
5046
5253
5958
6060
61
June
6061
6263
6061
6159
6564
5655
5562
5852
4950
5152
6060
6163
61
July
6666
6768
6766
6562
6866
6463
6264
6546
4444
4550
6565
6568
66
Aug
ust
6671
7170
6973
7275
7776
6971
7170
7054
5257
5560
6771
7171
70
Sep
tem
ber
6664
6566
6866
6164
6569
6257
5661
6354
5047
5056
6563
6465
68
Oct
ober
5959
6061
6251
5152
5456
5149
5354
5245
3841
4250
5757
5959
60
Nov
embe
r52
5054
5555
3939
4344
4441
3941
4342
3832
3435
4049
4751
5352
Dec
embe
r46
4646
4549
3134
3634
3336
3635
3536
3030
2827
3443
4443
4346
Ap
ril –
Oct
Ave
rag
e62
6363
6363
6060
6062
6458
5757
6061
4847
4648
5261
6162
6363
July
– S
ept
Ave
rag
e66
6769
6868
6866
6770
7065
6463
6566
5249
4950
5566
6667
6868
An
nu
al A
vera
ge
5656
5756
5750
4950
5353
4948
4851
5242
4040
4245
5454
5555
56
UK
Occ
upan
cy S
urve
y fo
r S
ervi
ced
Acc
omm
odat
ion
- A
nnua
l Rep
ort 2
003
53
TN
S T
rave
l and
Tou
rism
Tab
le A
5: U
K a
nd
Nat
ion
al:
Wee
kday
Bed
roo
m O
ccu
pan
cy 1
999
– 20
03
Bed
roo
m O
ccu
pan
cy (
%)
En
gla
nd
Sco
tlan
dW
ales
N Ir
elan
dU
K99
0001
0203
9900
0102
0399
0001
0203
9900
0102
0399
0001
0203
Janu
ary
5248
5149
4935
3331
3637
3129
3239
3834
3032
3233
4844
4646
46
Feb
ruar
y58
5558
5759
4140
4141
4236
3939
4645
3739
4137
3954
5254
5455
Mar
ch59
5959
5857
4442
4244
4541
4041
4948
3839
3840
4156
5555
5554
Apr
il59
5956
5858
4847
4548
4945
4643
5352
4245
3942
4456
5753
5656
May
6463
6062
6457
5956
6059
5354
5257
5847
5145
4748
6262
5961
62
Jun
e70
7169
6869
6866
6466
6661
6058
6463
5254
5451
5769
6968
6768
July
7173
7070
7170
6864
6767
6565
6365
6649
4746
4650
7071
6869
70
Aug
ust
6969
6868
6975
7473
7678
6867
6565
6855
5254
5060
6969
6969
70
Sep
tem
ber
7270
7072
7367
6466
6768
6359
6266
6554
5150
4955
7168
6871
72
Oct
ober
6867
6166
6855
5553
5557
5250
5156
5747
4342
4349
6564
5963
66
Nov
embe
r62
6057
6264
4344
4547
4543
4149
5150
4541
4137
4258
5655
5960
Dec
embe
r46
5351
5253
3233
3738
3632
3639
4342
3031
3230
3443
4948
4949
Ap
ril –
Oct
Ave
rag
e68
6865
6667
6362
6063
6458
5756
6161
4949
4747
5266
6663
6566
July
– S
ept
Ave
rag
e71
7169
7071
7169
6870
7165
6463
6566
5350
5048
5570
6968
6971
An
nu
al A
vera
ge
6362
6162
6353
5251
5454
4949
5055
5444
4443
4246
6060
5860
61
UK
Occ
upan
cy S
urve
y fo
r S
ervi
ced
Acc
omm
odat
ion
- A
nnua
l Rep
ort 2
003
54
TN
S T
rave
l and
Tou
rism
Tab
le A
6: U
K a
nd
Nat
ion
al:
Wee
ken
d B
edsp
ace
Occ
up
ancy
199
9 –
2003
Bed
spac
e (%
)
En
gla
nd
Sco
tlan
dW
ales
N Ir
elan
dU
K99
0001
0203
9900
0102
0399
0001
0203
9900
0102
0399
0001
0203
Janu
ary
2928
2828
2822
2220
2223
2020
2022
2218
1818
1920
2727
2727
27
Feb
ruar
y38
3837
3943
3230
3336
3630
3032
3733
2324
2427
3036
3636
3840
Mar
ch39
3938
4439
3433
3240
3632
3228
4138
2725
2530
2937
3838
4339
Apr
il45
4844
4148
4045
4141
4841
4538
4050
3135
2830
3744
4743
4148
May
4948
4849
5250
4350
5354
4845
5052
5336
3736
3941
4947
4849
52
June
4950
4954
5152
5251
5756
4746
4854
4939
3637
3938
4950
4954
52
July
5656
5458
5859
5855
6160
5555
5456
5636
3534
3741
5656
5358
58
Aug
ust
5961
6063
6266
6468
6969
6264
6564
6344
4145
4648
6061
6163
63
Sep
tem
ber
5453
5254
5856
5255
5660
5148
4850
5340
3735
3843
5452
5254
58
Oct
ober
4749
4851
5243
4346
4649
4241
4546
4433
2831
3238
4648
4750
51
Nov
embe
r41
3941
4544
3232
3637
3733
3235
3534
2722
2426
2939
3739
4342
Dec
embe
r36
3737
3840
2730
3129
2930
3029
2830
2122
2220
2534
3536
3638
Ap
ril –
Oct
Ave
rag
e51
5251
5354
5251
5255
5749
4950
5253
3736
3537
4151
5251
5354
July
– S
ept
Ave
rag
e56
5755
5859
6058
5962
6356
5656
5757
4038
3840
4457
5655
5859
An
nu
al A
vera
ge
4546
4547
4843
4243
4646
4141
4144
4431
3030
3235
4445
4446
47
UK
Occ
upan
cy S
urve
y fo
r S
ervi
ced
Acc
omm
odat
ion
- A
nnua
l Rep
ort 2
003
55
TN
S T
rave
l and
Tou
rism
Tab
le A
7: U
K a
nd
Nat
ion
al:
Wee
kday
Bed
spac
e O
ccu
pan
cy 1
999–
200
3
Bed
spac
e (%
)
En
gla
nd
Sco
tlan
dW
ales
N Ir
elan
dU
K99
0001
0203
9900
0102
0399
0001
0203
9900
0102
0399
0001
0203
Janu
ary
3029
3030
3021
2122
2524
1817
1923
2216
1617
1718
2827
2829
29
Feb
ruar
y35
3536
3639
2625
2728
2822
2425
2928
2022
2220
2133
3334
3435
Mar
ch37
3736
3736
3028
2730
2926
2525
3130
2321
2022
2335
3534
3634
Apr
il39
4137
3839
3435
3335
3732
3331
3436
2628
2426
2737
4036
3739
May
4343
4141
4442
4440
4444
3738
3738
4228
3126
2829
4243
4041
43
June
4849
4749
4852
5048
5250
4443
4147
4433
3332
3234
4849
4649
48
July
5656
5458
5857
5551
5456
4950
4748
4934
3232
3235
5352
5252
52
*Aug
ust
5453
5354
5563
6360
6366
5554
5453
5637
3638
3644
5554
5455
56
Sep
tem
ber
5048
4850
5150
4750
5051
4543
4345
4634
3030
3133
4948
4749
50
Oct
ober
4546
4244
4640
3939
4043
3635
3537
3828
2524
2529
4444
4143
45
Nov
embe
r39
3737
3839
2827
2930
3028
2533
3230
2522
2220
2336
3535
3637
Dec
embe
r30
3434
3636
2322
2626
2721
2326
2828
1717
1917
2128
3132
3434
Ap
ril –
Oct
Ave
rag
e47
4845
4748
4848
4648
5043
4241
4344
3131
2930
3347
4745
4747
July
– S
ept
Ave
rag
e53
5252
5252
5755
5456
5850
4948
4950
3533
3333
3752
5151
5253
An
nu
al A
vera
ge
4242
4142
4339
3838
4040
3434
3537
3727
2626
2628
4141
4041
42
UK
Occ
upan
cy S
urve
y fo
r S
ervi
ced
Acc
omm
odat
ion
- A
nnua
l Rep
ort 2
003
56
TN
S T
rave
l and
Tou
rism
Tab
le A
8: U
K a
nd
Nat
ion
al:
Bed
spac
e O
ccu
pan
cy 1
999
– 20
03 b
y O
rig
in o
f V
isit
ors
: U
K V
isit
ors
Bed
spac
e O
ccu
pan
cy (
%)
En
gla
nd
Sco
tlan
dW
ales
N Ir
elan
dU
K99
0001
0203
9900
0102
0399
0001
0203
9900
0102
0399
0001
0203
Janu
ary
2221
2221
2118
1817
2019
1718
1620
2013
1413
1515
2120
2121
21
Feb
ruar
y28
2829
2930
2523
2325
2623
2525
2827
1718
1719
2027
2728
2829
Mar
ch29
3029
3230
2523
2327
2626
2623
3130
1918
1921
2028
2828
3129
Apr
il32
3432
3134
2832
2929
3333
3629
3338
2224
2022
2432
3331
3134
May
3634
3435
3734
3334
3639
3837
3538
4224
2322
2526
3634
3435
37
June
3737
3740
3836
3535
4139
4040
3744
4125
2325
2526
3736
3640
38
July
4140
3942
4237
3535
3941
4646
4345
4825
2323
2427
4040
3941
42
Aug
ust
4144
4546
4740
4143
4348
5253
5353
5529
2731
2934
4144
4546
47
Sep
tem
ber
3940
4041
4238
3640
4043
4342
4144
4425
2324
2527
3939
4040
42
Oct
ober
3537
3637
3633
3334
3437
3535
3537
3622
1821
2125
3536
3636
38
Nov
embe
r31
3030
3132
2423
2626
2727
2730
3028
2017
1919
2129
2830
3031
Dec
embe
r25
2827
2829
2021
2323
2124
2526
2725
1616
1715
1924
2727
2728
Ap
ril –
Oct
Ave
rag
e37
3838
3940
3535
3637
4041
4139
4243
2423
2424
2737
3737
3940
July
- S
ept
Ave
rag
e40
4141
4344
3837
3941
4447
4746
4749
2624
2626
3040
4141
4344
An
nu
al A
vera
ge
3333
3334
3530
2930
3233
3434
3336
3621
2021
2224
3233
3334
35
UK
Occ
upan
cy S
urve
y fo
r S
ervi
ced
Acc
omm
odat
ion
- A
nnua
l Rep
ort 2
003
57
TN
S T
rave
l and
Tou
rism
Tab
le A
9: U
K a
nd
Nat
ion
al:
Bed
spac
e O
ccu
pan
cy 1
999
– 20
03 b
y O
rig
in o
f V
isit
ors
: N
on
-UK
Vis
ito
rs
Bed
spac
e O
ccu
pan
cy (
%)
En
gla
nd
Sco
tlan
dW
ales
N Ir
elan
dU
K99
0001
0203
9900
0102
0399
0001
0203
9900
0102
0399
0001
0203
Janu
ary
77
77
72
22
22
11
11
14
44
34
66
66
6
Feb
ruar
y7
78
77
22
22
21
11
21
44
54
56
66
66
Mar
ch8
98
87
44
34
32
21
22
55
45
67
87
76
Apr
il8
118
87
65
55
52
23
22
68
66
77
97
77
May
912
99
912
99
109
43
34
38
108
89
911
89
9
June
1113
911
1015
1313
1312
54
44
411
129
1010
1112
911
10
July
1313
1113
1219
1916
1616
55
55
410
109
1010
1313
1113
12
Aug
ust
1312
1011
1022
2019
2119
65
55
411
1110
1012
1412
1112
11
Sep
tem
ber
1311
910
1113
1210
1112
43
34
311
109
910
1211
910
10
Oct
ober
119
79
87
66
66
32
33
28
86
78
98
69
8
Nov
embe
r10
87
87
44
33
22
12
22
55
55
69
76
76
Dec
embe
r7
76
88
32
33
31
11
11
34
34
46
66
77
Ap
ril –
Oct
Ave
rag
e11
129
1010
1312
1112
114
34
43
910
89
911
119
1010
July
– S
ept
Ave
rag
e13
1210
1111
1817
1516
155
44
54
1110
910
1113
1210
1211
An
nu
al A
vera
ge
1010
89
99
88
88
33
33
27
87
78
99
89
8
UK
Occ
upan
cy S
urve
y fo
r S
ervi
ced
Acc
omm
odat
ion
- A
nnua
l Rep
ort 2
003
58
TN
S T
rave
l and
Tou
rism
Tab
le A
10:
UK
an
d N
atio
nal
: N
on
-UK
Arr
ival
s as
a P
erce
nta
ge
of
All
Arr
ival
s 19
99 –
200
3
No
n-U
K A
rriv
als
(%)
En
gla
nd
Sco
tlan
dW
ales
N Ir
elan
dU
K99
0001
0203
9900
0102
0399
0001
0203
9900
0102
0399
0001
0203
Janu
ary
1817
1517
1510
910
99
76
56
524
2224
1821
1615
1415
14
Feb
ruar
y15
1614
1513
68
97
75
64
53
2119
2219
1913
1413
1412
Mar
ch17
1715
1514
1314
1312
99
75
65
2424
2019
2316
1614
1413
Apr
il18
2015
1715
1716
1815
159
910
66
2526
2423
2417
1915
1614
May
2120
2017
1625
2322
2319
1311
109
727
3228
2827
2120
2018
16
June
2221
1718
1829
2927
2425
1613
1210
832
3729
3029
2222
1819
19
July
2522
1819
1934
3531
3130
1514
1311
931
3634
2829
2623
1920
20
Aug
ust
2319
1717
1637
3632
3229
1512
109
733
3529
2830
2521
1919
18
Sep
tem
ber
2118
1717
1726
2721
2223
1311
88
634
3428
2828
2119
1717
17
Oct
ober
1915
1316
1418
1815
1616
109
87
528
2824
2426
1815
1316
14
Nov
embe
r17
1413
1513
1312
1011
109
55
55
2223
2023
2316
1313
1413
Dec
embe
r16
1314
1513
1010
1010
115
43
43
1717
1619
1814
1213
1312
Ap
ril –
Oct
Ave
rag
e21
1917
1716
2726
2423
2213
1110
97
3032
2827
2821
2017
1817
July
– S
ept
Ave
rag
e23
2017
1817
3233
2828
2714
1210
97
3335
3028
2924
2118
1918
An
nu
al A
vera
ge
1918
1616
1520
2018
1817
119
87
627
2825
2425
1917
1616
15
UK
Occ
upan
cy S
urve
y fo
r S
ervi
ced
Acc
omm
odat
ion
- A
nnua
l Rep
ort 2
003
59
TN
S T
rave
l and
Tou
rism
Tab
le A
11:
UK
: B
edro
om
an
d B
edsp
ace
Occ
up
ancy
199
9 –
2003
by
Typ
e o
f E
stab
lish
men
t
Bed
roo
m a
nd
Bed
spac
e O
ccu
pan
cy(%
)
Ho
tels
Gu
est
Ho
use
sB
ed &
Bre
akfa
st E
stab
lish
men
tsB
edro
omB
edsp
ace
Bed
room
Bed
spac
eB
edro
omB
edsp
ace
9900
0102
0399
0001
0203
9900
0102
0399
0001
0203
9900
0102
0399
0001
0203
Janu
ary
4643
4745
4530
2930
3030
3432
3433
3425
2325
2222
2927
2829
3018
1920
2020
Feb
ruar
y54
5456
5656
3736
3838
4042
4040
4040
3029
3128
2735
3433
3737
2625
2427
27M
arch
5757
5758
5638
3938
4239
4444
4047
4133
3329
3629
3936
3340
3830
2724
3028
Apr
il59
6058
5859
4245
4241
4448
5245
4849
3841
3635
3742
4138
4143
3333
3031
35M
ay64
6464
6464
4647
4647
4955
5353
5555
4442
4243
4348
4744
4950
4137
3539
41Ju
ne69
6969
6668
5051
5052
5162
6158
6461
5048
4652
4753
5150
5453
4342
3945
42Ju
ly71
7070
7071
5554
5355
5568
6864
6966
5757
5356
5259
5655
6059
5148
4549
49A
ugus
t70
7272
7172
5758
5859
6071
7270
7172
6161
6060
6061
5959
6162
5352
5053
54S
epte
mbe
r73
7070
7173
5352
5153
5564
6360
6364
5150
4748
4853
4951
5457
4440
4144
45O
ctob
er66
6664
6667
4848
4648
5055
5553
5754
4443
4043
4046
4344
4748
3635
3537
38N
ovem
ber
6059
5861
6141
4040
4342
4542
4344
3934
3131
3128
3734
3738
3828
2627
2827
Dec
embe
r46
5150
5153
3336
3738
3936
3636
3441
2826
2625
3029
2930
3232
2223
2224
23
Ap
ril-
Oct
Ave
rag
e68
6767
6768
5051
4951
5260
6158
6160
4949
4648
4752
4949
5253
4341
3943
43
July
-Sep
tA
vera
ge
7171
7171
7255
5554
5657
6868
6568
6756
5653
5553
5855
5558
5949
4745
4949
An
nu
al
Ave
rag
e61
6161
6262
4445
4445
4652
5150
5251
4139
3940
3944
4242
4546
3534
3336
36
UK
Occ
upan
cy S
urve
y fo
r S
ervi
ced
Acc
omm
odat
ion
- A
nnua
l Rep
ort 2
003
60
TN
S T
rave
l and
Tou
rism
Tab
le A
12:
UK
an
d N
atio
nal
: B
edro
om
Occ
up
ancy
199
9 –
2003
: H
ote
ls
Bed
roo
m O
ccu
pan
cy (
%)
En
gla
nd
Sco
tlan
dW
ales
N Ir
elan
dU
K99
0001
0203
9900
0102
0399
0001
0203
9900
0102
0399
0001
0203
Janu
ary
4946
5047
4638
3539
4042
2931
3336
3740
3941
4140
4643
4745
45
Feb
ruar
y57
5759
5858
4946
4851
5237
4244
4747
4747
5052
5254
5456
5656
Mar
ch59
5960
5956
5449
5055
5444
4445
5050
4750
5051
5257
5757
5856
Apr
il61
6259
5960
5655
5556
5850
5149
5356
5058
4953
5559
6058
5859
May
6565
6464
6465
6363
6666
5758
6160
6257
6258
6260
6464
6464
64
June
6969
7066
6872
6968
7069
6161
6364
6263
6366
6366
6969
6966
68
July
7272
7171
7171
6866
7169
6667
6665
6754
5251
5456
7170
7070
71
Aug
ust
7072
7170
7176
7676
7980
6968
7067
6959
5962
6066
7072
7271
72
Sep
tem
ber
7471
7172
7473
6870
7274
6663
6465
6766
6262
6168
7370
7071
73
Oct
ober
6867
6567
6962
6361
6365
5555
5758
5859
5455
5662
6666
6466
67
Nov
embe
r63
6260
6364
5252
5456
5345
4753
5050
5449
5350
5660
5958
6161
Dec
embe
r49
5352
5355
3842
4645
4537
4143
4243
4043
4139
4546
5150
5153
Ap
ril –
Oct
Ave
rag
e68
6867
6768
6866
6668
6961
6061
6263
5859
5858
6268
6767
6768
July
– S
ept
Ave
rag
e72
7271
7172
7371
7174
7467
6667
6668
6058
5858
6371
7171
7172
An
nu
al A
vera
ge
6363
6362
6359
5758
6061
5152
5455
5653
5353
5357
6161
6162
62
UK
Occ
upan
cy S
urve
y fo
r S
ervi
ced
Acc
omm
odat
ion
- A
nnua
l Rep
ort 2
003
61
TN
S T
rave
l and
Tou
rism
Tab
le A
13:
UK
an
d N
atio
nal
: B
edsp
ace
Occ
up
ancy
199
9 –
2003
: H
ote
ls
Bed
spac
e O
ccu
pan
cy (
%)
En
gla
nd
Sco
tlan
dW
ales
N Ir
elan
dU
K99
0001
0203
9900
0102
0399
0001
0203
9900
0102
0399
0001
0203
Janu
ary
3231
3131
3124
2424
2727
2021
2224
2423
2222
2324
3029
3030
30
Feb
ruar
y39
3839
3941
3331
3436
3627
2932
3433
2828
2932
3337
3638
3840
Mar
ch40
4140
4340
3634
3439
3730
3132
3735
3029
2932
3238
3938
4239
Apr
il43
4643
4244
4043
4241
4538
4039
3843
3338
3134
3642
4542
4144
May
4748
4647
4948
4647
5050
4343
4745
4836
3835
3839
4647
4647
49
June
5051
5052
5154
5252
5553
4746
4850
4740
3940
4141
5051
5052
51
July
5555
5355
5558
5553
5657
5253
5251
5237
3635
3840
5554
5355
55
Aug
ust
5757
5759
5962
6263
6667
5757
6058
5841
4044
4349
5758
5859
60
Sep
tem
ber
5452
5153
5656
5355
5557
4948
4948
5041
3838
3843
5352
5153
55
Oct
ober
4949
4649
5047
4647
4650
4141
4342
4338
3234
3539
4848
4648
50
Nov
embe
r43
4141
4444
3434
3638
3732
3340
3535
3128
3131
3441
4040
4342
Dec
embe
r35
3839
4041
2830
3332
3227
3032
3032
2426
2725
3033
3637
3839
Ap
ril –
Oct
Ave
rag
e51
5149
5152
5251
5153
5447
4748
4749
3837
3738
4150
5149
5152
July
– S
ept
Ave
rag
e55
5554
5657
5957
5759
6053
5354
5253
4038
3940
4455
5554
5657
An
nu
al A
vera
ge
4546
4546
4743
4343
4546
3939
4141
4233
3333
3437
4445
4445
46
UK
Occ
upan
cy S
urve
y fo
r S
ervi
ced
Acc
omm
odat
ion
- A
nnua
l Rep
ort 2
003
62
TN
S T
rave
l and
Tou
rism
Tab
le A
14:
UK
an
d N
atio
nal
: B
edro
om
Occ
up
ancy
199
9 –
2003
: G
ues
t H
ou
ses
Bed
roo
m O
ccu
pan
cy (
%)
En
gla
nd
Sco
tlan
dW
ales
N Ir
elan
dU
K99
0001
0203
9900
0102
0399
0001
0203
9900
0102
0399
0001
0203
Janu
ary
3735
3934
3730
2423
2726
1616
1129
2025
2118
2018
3432
3433
34
Feb
ruar
y46
4344
4242
3730
2934
3419
2723
2928
2534
3124
2242
4040
4040
Mar
ch47
4744
4943
3935
3240
3426
2819
3930
3229
3232
2944
4440
4741
Apr
il50
5447
4950
4648
4244
4735
4131
3749
3639
3433
3348
5245
4849
May
5554
5455
5460
5556
6064
4645
4052
5442
4238
3641
5553
5355
55
June
6261
5964
6068
6461
6968
5351
4764
5853
4849
4142
6261
5864
61
July
6869
6470
6673
7269
7273
6158
5665
6843
4249
3843
6868
6469
66
Aug
ust
7072
6969
7080
7779
8182
7071
6777
8156
5358
4453
7172
7071
72
Sep
tem
ber
6665
6163
6365
6167
6770
5350
4960
6148
4644
4142
6463
6063
64
Oct
ober
5859
5559
5549
4852
5052
4036
3645
4534
3133
2733
5555
5357
54
Nov
embe
r49
3845
4741
3531
4036
3528
2125
3236
2929
2721
2545
3543
4439
Dec
embe
r39
3438
3744
3026
3324
3021
2217
2629
2318
2117
1736
3136
3441
Ap
ril –
Oct
Ave
rag
e61
6258
6160
6361
6163
6551
5047
5759
4543
4337
4160
6158
6160
July
– S
ept
Ave
rag
e68
6965
6766
7370
7273
7561
6057
6770
4947
5041
4668
6865
6867
An
nu
al A
vera
ge
5453
5253
5251
4849
5051
3939
3546
4738
3636
3133
5251
5052
51
UK
Occ
upan
cy S
urve
y fo
r S
ervi
ced
Acc
omm
odat
ion
- A
nnua
l Rep
ort 2
003
63
TN
S T
rave
l and
Tou
rism
Tab
le A
15:
UK
an
d N
atio
nal
: B
edsp
ace
Occ
up
ancy
199
9 –
2003
: G
ues
t H
ou
ses
Bed
spac
e O
ccu
pan
cy (
%)
En
gla
nd
Sco
tlan
dW
ales
N Ir
elan
dU
K99
0001
0203
9900
0102
0399
0001
0203
9900
0102
0399
0001
0203
Janu
ary
2725
2823
2421
1615
1817
1010
819
1317
1311
1211
2523
2522
22
Feb
ruar
y33
3234
3029
2620
2123
2413
1919
2221
1821
1815
1530
2931
2827
Mar
ch35
3532
3730
2725
2231
2519
2113
3122
2218
2922
2033
3329
3629
Apr
il40
4337
3636
3538
3332
3828
3326
3040
2628
2524
2438
4136
3537
May
4542
4343
4146
4244
4853
3735
3443
4431
3027
2932
4442
4243
43
June
5049
4751
4655
5249
5857
4241
3853
4738
3435
3231
5048
4652
47
July
5757
5256
5163
6157
6163
5249
5055
5734
3339
3235
5757
5356
52
Aug
ust
6061
5958
5770
6667
6972
6262
6068
7244
4146
3844
6161
6060
60
Sep
tem
ber
5251
4747
4752
4853
5357
4141
4048
4736
3233
3330
5150
4748
48
Oct
ober
4646
4244
4038
3639
3841
3029
2835
3523
2024
2023
4443
4043
40
Nov
embe
r37
2732
3329
2520
2925
2420
1418
2425
1918
1815
1634
2431
3128
Dec
embe
r30
2528
2732
2219
2317
2216
1513
1919
1511
1311
1128
2326
2530
Ap
ril –
Oct
Ave
rag
e50
5047
4846
5149
4951
5442
4139
4749
3331
3330
3149
4946
4847
July
– S
ept
Ave
rag
e56
5653
5452
6258
5961
6452
5150
5759
3835
3934
3656
5653
5553
An
nu
al A
vera
ge
4341
4041
3940
3738
3941
3131
2937
3727
2526
2424
4139
3940
39
UK
Occ
upan
cy S
urve
y fo
r S
ervi
ced
Acc
omm
odat
ion
- A
nnua
l Rep
ort 2
003
64
TN
S T
rave
l and
Tou
rism
Tab
le A
16:
UK
an
d N
atio
nal
: B
edro
om
Occ
up
ancy
199
9 –
2003
: B
ed a
nd
Bre
akfa
st E
stab
lish
men
ts
Bed
roo
m O
ccu
pan
cy (
%)
En
gla
nd
Sco
tlan
dW
ales
N Ir
elan
dU
K99
0001
0203
9900
0102
0399
0001
0203
9900
0102
0399
0001
0203
Janu
ary
3431
3232
3312
1615
1719
1615
1813
2010
914
1213
2927
2829
30
Feb
ruar
y41
3837
4240
1621
2019
2219
2217
2323
1113
1712
1735
3433
3737
Mar
ch44
4037
4342
2024
2026
2223
2110
2926
1613
1616
1639
3633
4038
Apr
il46
4442
4446
2833
2731
3631
3319
2839
2122
2021
2342
4138
4143
May
5149
4650
5141
4342
4850
4136
2737
4927
2822
2832
4847
4449
50
June
5552
5355
5351
5248
5657
4243
3047
4228
2826
2935
5351
5054
53
July
6056
5660
6061
6157
6463
5353
4552
5535
3229
3136
5956
5560
59
Aug
ust
6057
5860
6069
6868
7173
6563
5463
6341
3737
3747
6159
5961
62
Sep
tem
ber
5551
5356
5851
4651
5355
4138
3544
4430
2726
2732
5349
5154
57
Oct
ober
5048
4850
5232
3135
3637
3227
2936
3222
1918
1926
4643
4447
48
Nov
embe
r42
3941
4241
2018
2325
2421
1620
2422
1917
1515
1937
3437
3838
Dec
embe
r34
3334
3535
1417
1821
1916
1516
1917
1012
1312
1429
2930
3232
Ap
ril –
Oct
Ave
rag
e54
5151
5454
4848
4751
5344
4234
4446
2928
2527
3352
4949
5253
July
– S
ept
Ave
rag
e58
5556
5960
6058
5963
6453
5145
5354
3532
3132
3858
5555
5859
An
nu
al A
vera
ge
4845
4547
4835
3635
3940
3332
2735
3623
2221
2226
4442
4245
46
UK
Occ
upan
cy S
urve
y fo
r S
ervi
ced
Acc
omm
odat
ion
- A
nnua
l Rep
ort 2
003
65
TN
S T
rave
l and
Tou
rism
Tab
le A
17:
UK
an
d N
atio
nal
: B
edsp
ace
Occ
up
ancy
199
9 –
2003
: B
ed a
nd
Bre
akfa
st E
stab
lish
men
ts
Bed
spac
e O
ccu
pan
cy (
%)
En
gla
nd
Sco
tlan
dW
ales
N Ir
elan
dU
K99
0001
0203
9900
0102
0399
0001
0203
9900
0102
0399
0001
0203
Janu
ary
2022
2222
239
1111
1312
1011
139
135
611
89
1819
2020
20
Feb
ruar
y29
2827
3130
1215
1414
1614
1713
1717
89
129
1126
2524
2727
Mar
ch33
3128
3331
1516
1419
1719
177
2320
1210
1213
1130
2724
3028
Apr
il36
3533
3337
2328
2224
3127
3016
2132
1617
1616
1833
3330
3135
May
4339
3740
4135
3634
3942
3632
2330
4121
2217
2226
4137
3539
41
June
4542
4045
4244
4540
4950
3538
2541
3522
2321
2226
4342
3945
42
July
5147
4549
4855
5550
5757
4947
3745
4330
2823
2629
5148
4549
49
Aug
ust
5150
4951
5163
6261
6568
5959
4656
5636
3231
3138
5352
5053
54
Sep
tem
ber
4641
4345
4643
3943
4447
3534
2836
3424
2220
2125
4440
4144
45
Oct
ober
3938
3739
4125
2527
2831
2723
2229
2316
1514
1420
3635
3537
38
Nov
embe
r32
2931
3130
1313
1718
1717
1215
1815
1412
1011
1328
2627
2827
Dec
embe
r25
2625
2626
1112
1315
1514
1212
1312
79
98
922
2322
2423
Ap
ril –
Oct
Ave
rag
e44
4241
4344
4141
4044
4738
3828
3738
2423
2022
2643
4139
4343
July
– S
ept
Ave
rag
e49
4646
4849
5452
5155
5748
4737
4644
3027
2526
3149
4745
4949
An
nu
al A
vera
ge
3836
3537
3729
3029
3234
2928
2128
2818
1716
1720
3534
3336
36
UK
Occ
upan
cy S
urve
y fo
r S
ervi
ced
Acc
omm
odat
ion
- A
nnua
l Rep
ort 2
003
66
TN
S T
rave
l and
Tou
rism
Tab
le A
18:
UK
: A
vera
ge
Len
gth
of
Sta
y 19
99 –
200
3 b
y T
ype
of
Est
ablis
hm
ent
A
vera
ge
Len
gth
of
Sta
y (N
o. o
f n
igh
ts)
H
ote
ls G
ues
t H
ou
ses
Bed
& B
reak
fast
Est
ablis
hm
ents
19
9920
0020
0120
0220
0319
9920
0020
0120
0220
0319
9920
0020
0120
0220
03
Janu
ary
1.9
1.9
1.9
1.8
1.9
2.3
2.2
2.3
2.3
2.2
2.0
2.1
2.1
2.2
2.0
Feb
ruar
y1.
81.
91.
91.
91.
92.
22.
32.
12.
02.
02.
02.
12.
02.
0 2.
0
Mar
ch1.
91.
91.
91.
91.
92.
22.
22.
12.
12.
02.
02.
01.
92.
0 1.
9
Apr
il2.
02.
12.
12.
02.
02.
12.
22.
12.
22.
12.
02.
01.
91.
9 2.
1
May
2.0
2.1
2.1
2.0
2.0
2.1
2.1
2.1
2.1
2.1
1.9
2.0
1.9
1.9
2.1
June
2.1
2.1
2.0
2.0
2.0
2.3
2.3
2.1
2.6
2.2
2.0
1.9
2.0
2.0
2.0
July
2.1
2.1
2.1
2.1
2.1
2.2
2.2
2.3
2.6
2.4
2.0
1.9
1.9
2.0
2.1
Aug
ust
2.2
2.2
2.2
2.1
2.1
2.3
2.4
2.3
2.4
2.3
2.1
2.1
2.0
2.0
2.1
Sep
tem
ber
2.1
2.1
2.1
2.0
2.1
2.2
2.4
2.4
2.2
2.2
2.0
1.9
2.0
2.0
2.1
Oct
ober
2.0
2.1
2.0
2.0
2.0
2.1
2.2
2.1
2.1
2.1
2.0
2.0
1.9
2.0
2.0
Nov
embe
r1.
91.
91.
91.
91.
92.
12.
02.
02.
12.
02.
12.
11.
92.
0 2.
1
Dec
embe
r1.
81.
81.
81.
81.
82.
22.
02.
02.
12.
32.
12.
01.
92.
0 2.
0
Ap
ril –
Oct
Ave
rag
e2.
12.
12.
12.
02.
02.
22.
22.
22.
32.
22.
02.
01.
92.
0 2.
1
July
– S
ept
Ave
rag
e2.
12.
12.
12.
12.
12.
22.
32.
32.
42.
32.
02.
02.
02.
0 2.
1
An
nu
al A
vera
ge
2.0
2.0
2.0
2.0
2.0
2.2
2.2
2.2
2.2
2.2
2.0
2.0
1.9
2.0
2.0
UK
Occ
upan
cy S
urve
y fo
r S
ervi
ced
Acc
omm
odat
ion
- A
nnua
l Rep
ort 2
003
67
TN
S T
rave
l and
Tou
rism
Tab
le A
19:
UK
: P
erce
nta
ge
of
No
n-U
K A
rriv
als
as a
Per
cen
tag
e o
f A
ll A
rriv
als
1999
– 2
003
by
Typ
e o
f E
stab
lish
men
tP
erce
nta
ge
of
no
n-U
K A
rriv
als
Ho
tels
Gu
est
Ho
use
sB
ed &
Bre
akfa
st E
stab
lish
men
ts
9900
0102
0399
0001
0203
9900
0102
03
Janu
ary
1514
1214
1219
1412
1512
2015
2217
18
Feb
ruar
y13
1412
1311
1414
912
1117
1518
1513
Mar
ch15
1513
1312
2018
1212
1321
2019
1816
Apr
il15
1714
1412
2020
1513
1523
2522
2019
May
1818
1816
1425
2214
1817
2825
1924
21
June
1919
1617
1626
2317
2017
3028
2524
24
July
2320
1818
1826
2618
2118
3031
2427
25
Aug
ust
2119
1816
1528
2419
1916
2927
2426
20
Sep
tem
ber
1917
1515
1524
2314
1714
2725
2323
22
Oct
ober
1614
1314
1222
1912
1413
2320
1521
16
Nov
embe
r15
1212
1211
1914
1213
1320
2013
1916
Dec
embe
r13
1012
1211
1711
1412
1517
1916
2114
Ap
ril –
Oct
Ave
rag
e19
1716
1615
2522
1618
1627
2622
2421
July
– S
ept
Ave
rag
e21
1817
1716
2624
1719
1629
2824
2622
An
nu
al A
vera
ge
1716
1415
1322
1914
1615
2423
2021
19
UK
Occ
upan
cy S
urve
y fo
r S
ervi
ced
Acc
omm
odat
ion
- A
nnua
l Rep
ort 2
003
68
TN
S T
rave
l and
Tou
rism
Tab
le A
20:
UK
: B
edsp
ace
Occ
up
ancy
199
9 –
2003
by
Ori
gin
of
Vis
ito
rs b
y T
ype
of
Est
ablis
hm
ent
Bed
spac
e O
ccu
pan
cy (
%)
Ho
tels
Gu
est
Ho
use
sB
ed &
Bre
akfa
st E
stab
lish
men
ts
UK
Vis
itors
Non
-UK
vis
itors
UK
visi
tors
Non
-UK
vis
itors
UK
Vis
itors
Non
-UK
vis
itors
9900
0102
0399
0001
0203
9900
0102
0399
0001
0203
9900
0102
0399
0001
0203
Janu
ary
2322
2323
236
66
66
1718
2319
208
53
43
1416
1515
155
45
55
Feb
ruar
y30
2930
2932
66
66
622
2530
2525
97
33
321
2119
2222
55
56
5
Mar
ch30
3030
3332
78
77
623
2626
3025
108
46
423
2118
2423
76
67
5
Apr
il34
3633
3336
79
77
628
3130
2831
1011
67
626
2522
2428
89
87
8
May
3836
3637
398
118
99
3232
3734
3612
106
97
2928
2729
3212
109
108
June
3838
3841
4010
129
109
3837
3940
3812
117
1210
3230
2833
3212
1211
1111
July
4242
4043
4312
1210
1211
4241
4043
4315
1513
1310
3633
3335
3615
1512
1412
Aug
ust
4346
4647
4812
1111
1110
4447
5048
4917
1410
1211
3838
3739
4216
1413
1310
Sep
tem
ber
4141
4343
4412
108
910
3839
4140
4113
126
97
3331
3133
3512
1010
1110
Oct
ober
3838
3838
409
86
87
3335
3635
3612
95
65
2729
2828
319
87
97
Nov
embe
r32
3132
3334
97
67
625
2327
2725
93
45
422
1922
2121
77
67
6
Dec
embe
r26
3030
3031
66
67
721
2122
2323
73
53
818
1718
1719
56
57
4
Ap
ril-
Oct
Ave
rag
e39
3939
4042
1010
910
936
3839
3839
1312
810
832
3130
3234
1211
1011
9
July
-Sep
tA
vera
ge
4243
4344
4512
1110
1111
4142
4444
4415
1410
119
3634
3436
3812
1312
1311
An
nu
alA
vera
ge
3435
3536
379
97
88
3031
3333
3311
96
76
2726
2527
289
98
98
UK
Occ
upan
cy S
urve
y fo
r S
ervi
ced
Acc
omm
odat
ion
- A
nnua
l Rep
ort 2
003
69
TN
S T
rave
l and
Tou
rism
Tab
le A
21:
UK
: B
edro
om
Occ
up
ancy
199
9 –
2003
by
Siz
e o
f E
stab
lish
men
t (N
o. o
f b
edro
om
s)B
edro
om
Occ
up
ancy
(%
)
1 -
34
- 10
11 -
25
26 -
50
51 -
100
100+
9900
0102
0399
0001
0203
9900
0102
0399
0001
0203
9900
0102
0399
0001
0203
Janu
ary
2126
2324
2634
2830
3434
3736
3839
3945
4343
4343
4645
5147
5057
5258
5450
Feb
ruar
y28
3029
3030
4237
3641
4245
4647
4848
5553
5254
5259
5861
6059
6666
6968
66
Mar
ch29
3025
3231
4437
3644
4248
4946
5048
5957
5558
5462
6163
6361
6967
7066
65
Apr
il35
3830
3640
4744
4244
4951
5350
5051
6160
5658
5763
6464
6364
7066
6868
67
May
4344
3745
4755
4951
5154
5757
5557
5765
6561
6563
6868
7067
6972
7274
7170
June
4945
4450
4860
5856
5657
6261
5961
6170
6868
6866
7373
7570
7277
7777
7374
July
5450
4856
5462
6461
6263
6564
6465
6372
7269
7170
7474
7473
7477
7675
7575
Aug
ust
5644
5457
5867
6667
6667
6666
6664
6670
7270
7169
7574
7574
7474
7784
7372
Sep
tem
ber
4843
4450
5262
6059
5961
6763
6465
6875
7070
7272
7774
7475
7680
7775
7680
Oct
ober
4037
3941
4154
5151
5149
5957
5760
6166
6664
6566
7071
6970
7176
7672
7476
Nov
embe
r31
2831
3132
3940
4044
4051
4849
5150
6058
5759
5963
6564
6667
7171
7174
73
Dec
embe
r25
2324
2527
3033
3535
3441
4244
4546
4648
5049
5050
5455
5555
5661
6059
63
Ap
r-O
ctA
vera
ge
4744
4248
4958
5655
5657
6160
5960
6168
6766
6766
7271
7270
7275
7475
7373
July
-Sep
tA
vera
ge
5346
4954
5564
6362
6364
6664
6565
6672
7170
7170
7574
7474
7577
7778
7576
An
nu
alA
vera
ge
3837
3640
4150
4747
4949
5454
5355
5562
6160
6160
6565
6665
6670
7071
6969
UK
Occ
upan
cy S
urve
y fo
r S
ervi
ced
Acc
omm
odat
ion
- A
nnua
l Rep
ort 2
003
70
TN
S T
rave
l and
Tou
rism
Tab
le A
22:
UK
: B
edsp
ace
Occ
up
ancy
199
9 –
2003
by
Siz
e o
f E
stab
lish
men
t (N
o. o
f b
edro
om
s)B
edsp
ace
Occ
up
ancy
(%
)
1 -
34
- 10
11 -
25
26 -
50
51 -
100
100+
9900
0102
0399
0001
0203
9900
0102
0399
0001
0203
9900
0102
0399
0001
0203
Janu
ary
1418
1616
1726
1919
2323
2525
2627
2930
2927
2827
3131
3230
3437
3637
3835
Feb
ruar
y21
2221
2121
3026
2529
2932
3335
3536
3838
3739
3742
3740
4242
4543
4648
48
Mar
ch21
2218
2423
3228
2533
3035
3733
3836
4141
4942
3944
4342
4544
4645
4850
46
Apr
il28
3123
2731
3736
3233
3838
4239
3739
4546
4342
4447
4847
4549
4949
4945
51
May
3535
2935
3743
3639
4042
4443
4344
4447
4847
4949
5151
4951
5350
5152
5052
June
4137
3541
3948
4544
4544
4847
4549
4651
5252
5450
5555
5555
5454
5254
5656
July
4643
3946
4451
5248
5050
5452
5053
5154
5654
5755
5756
5857
5758
5555
5858
Aug
ust
4846
4649
5056
5656
5757
5655
5555
5557
5858
5959
6159
6061
6257
6160
5964
Sep
tem
ber
4035
3640
4148
4646
4646
5349
4950
5254
5352
5555
5754
5555
5655
5754
5260
Oct
ober
3229
3031
3241
4038
3937
4744
4346
4651
4948
5051
5352
5153
5353
5451
5155
Nov
embe
r23
2022
2322
2827
2931
2837
3535
3835
4241
4043
4344
4645
4747
4846
4952
51
Dec
embe
r19
1718
1819
2223
2525
2331
3233
3434
3536
3637
3836
3942
4142
4045
4545
45
Ap
r-O
ctA
vera
ge
3936
3438
3946
4444
4445
4948
4648
4851
5250
5252
5453
5354
5554
5453
5356
July
-Sep
tA
vera
ge
4541
4045
4552
5150
5151
5452
5153
5355
5655
5756
5856
5858
5857
5856
5760
An
nu
alA
vera
ge
3129
2831
3239
3636
3837
4241
4142
4245
4644
4646
4848
4849
5049
5050
5052
UK
Occ
upan
cy S
urve
y fo
r S
ervi
ced
Acc
omm
odat
ion
- A
nnua
l Rep
ort 2
003
71
TN
S T
rave
l and
Tou
rism
Tab
le A
23:
UK
: B
edro
om
Occ
up
ancy
199
9 –
2003
by
Lo
cati
on
of
Est
ablis
hm
ent
Bed
roo
m O
ccu
pan
cy (
%)
Sea
sid
eC
ity/
To
wn
Sm
all T
ow
nC
ou
ntr
y/vi
llag
e
9900
0102
0399
0001
0203
9900
0102
0399
0001
0203
Janu
ary
2928
3032
3152
4954
5150
4138
4243
4033
3135
3233
Feb
ruar
y36
3737
4144
6260
6565
6350
4850
5149
4040
4141
42M
arch
3942
4245
4466
6264
6462
5351
5054
5142
4140
4343
Apr
il47
5152
4555
6563
6163
6354
5353
5454
4648
4248
50M
ay55
5656
5458
6867
6868
6760
5960
6061
5352
5154
57Ju
ne62
6464
6563
7171
7269
7164
6161
6263
5757
5558
58Ju
ly69
6770
6970
7372
7273
7366
6564
6567
5961
5961
62A
ugus
t74
7580
7678
7071
6970
7065
6765
6566
6162
6465
66S
epte
mbe
r68
6368
6767
7572
7174
7567
6565
6667
5957
5961
63O
ctob
er56
5055
5753
7170
6770
7157
6060
5960
5053
5354
54N
ovem
ber
4540
4745
4367
6663
6968
5252
5352
5243
4244
4544
Dec
embe
r35
3736
3837
5354
5555
5840
4545
4544
3339
4138
39
Ap
r -
Oct
Ave
rag
e61
6164
6264
7069
6970
7062
6161
6262
5556
5557
59
July
- S
ept
Ave
rag
e70
6873
7172
7372
7173
7266
6565
6566
6060
6162
64
No
v-M
arA
vera
ge
3737
3840
4060
5860
6160
4747
4849
4738
3840
4040
An
nu
alA
vera
ge
5151
5353
5466
6565
6666
5655
5656
5648
4949
5051
UK
Occ
upan
cy S
urve
y fo
r S
ervi
ced
Acc
omm
odat
ion
- A
nnua
l Rep
ort 2
003
72
TN
S T
rave
l and
Tou
rism
Tab
le A
24:
UK
: B
edsp
ace
Occ
up
ancy
199
9 –
2003
by
Lo
cati
on
of
Est
ablis
hm
ent
Bed
spac
e O
ccu
pan
cy (
%)
Sea
sid
eC
ity/
To
wn
Sm
all T
ow
nC
ou
ntr
y/vi
llag
e
9900
0102
0399
0001
0203
9900
0102
0399
0001
0203
Janu
ary
2120
2023
2233
3334
3433
2724
2627
2521
2122
2122
Feb
ruar
y27
2728
3033
4140
4343
4234
3234
3534
2728
2829
30M
arch
3031
3136
3343
4142
4541
3535
3338
3529
2927
3231
Apr
il38
4139
3444
4546
4643
4539
4038
3740
3437
3135
39M
ay44
4445
4347
4747
4748
4944
4343
4346
4039
3840
44Ju
ne49
5151
5351
5050
5253
5247
4544
4846
4343
4046
44Ju
ly58
5660
5759
5453
5156
5453
5048
5051
4748
4548
49A
ugus
t62
6671
6870
5254
5357
5549
5250
5355
4851
5354
56S
epte
mbe
r54
5156
5554
5252
5152
5349
4748
4950
4543
4345
48O
ctob
er44
4044
4543
5049
4649
5043
4242
4344
3839
3940
41N
ovem
ber
3330
3634
3244
4442
4745
3433
3637
3630
2831
3131
Dec
embe
r26
2928
2927
3738
4039
4128
3132
3332
2428
3029
29
Ap
r-O
ctA
vera
ge
5050
5251
5250
5049
5151
4646
4546
4842
4341
4446
July
-Sep
tA
vera
ge
5858
6260
6153
5352
5554
5050
4950
5247
4747
4951
No
v-M
arA
vera
ge
2828
2830
3039
3940
4240
3231
3234
3326
2728
2828
An
nu
alA
vera
ge
4141
4242
4346
4645
4747
4040
4041
4135
3636
3839
UK
Occ
upan
cy S
urve
y fo
r S
ervi
ced
Acc
omm
odat
ion
- A
nnua
l Rep
ort 2
003
73
TN
S T
rave
l and
Tou
rism
Tab
le A
25:
UK
: B
edro
om
Occ
up
ancy
200
0 –
2003
by
Tar
iff
of
Est
ablis
hm
ent
(Max
. pri
ce f
or
on
e p
erso
n f
or
bed
&b
reak
fast
)%
Occ
up
ancy
<£20
£20
- £2
9£3
0 -
£39
£40
- £4
9£5
0 -
£59
£60+
0001
0203
0001
0203
0001
0203
0001
0203
0001
0203
0001
0203
Janu
ary
2928
2525
3031
3031
3238
3433
4243
4237
4245
4343
4753
5249
Feb
ruar
y32
3032
3241
3537
3843
4042
4347
5252
5050
5150
5361
6362
60
Mar
ch36
3233
2941
3338
3838
4650
4253
5257
5553
5655
5862
6163
56
Apr
il40
3632
3446
4141
4453
5248
5457
5555
5461
5655
6264
6362
61
May
4046
4741
4947
5049
5757
5859
6063
5962
6265
6665
6868
6866
June
4643
5544
5953
5553
6463
6262
6365
7066
6468
6768
7273
7070
July
5248
5954
6359
6259
6363
6667
6869
7068
6968
7171
7371
7272
Aug
ust
5653
5559
6566
6564
7169
7170
7070
7273
7168
7072
7270
7171
Sep
tem
ber
4946
5146
5758
6059
6765
6666
6468
7067
6870
7175
7470
7374
Oct
ober
4338
4134
5051
5150
5559
5756
6064
6359
6164
6867
7067
6871
Nov
embe
r32
3335
2443
4140
3845
4745
4653
5753
4954
5558
6166
6464
64
Dec
embe
r26
2830
2333
3233
3038
3740
4145
4747
4344
4546
5257
5556
54
Ap
r-O
ctA
vera
ge
4644
4945
5554
5554
6161
6162
6365
6664
6566
6769
7169
6969
July
-Sep
tA
vera
ge
5249
5553
6261
6260
6767
6768
6769
7169
6969
7173
7370
7272
An
nu
alA
vera
ge
4039
4137
4846
4746
5253
5353
5759
5957
5859
6062
6665
6564
UK
Occ
upan
cy S
urve
y fo
r S
ervi
ced
Acc
omm
odat
ion
- A
nnua
l Rep
ort 2
003
74
TN
S T
rave
l and
Tou
rism
Tab
le A
26:
UK
: B
edsp
ace
Occ
up
ancy
200
0 –
2003
by
Tar
iff
of
Est
ablis
hm
ent
(Max
. pri
ce f
or
on
e p
erso
n f
or
bed
&b
reak
fast
)%
Occ
up
ancy
<£20
£20
- £2
9£3
0 -
£39
£40
- £4
9£5
0 -
£59
£60+
0001
0203
0001
0203
0001
0203
0001
0203
0001
0203
0001
0203
Janu
ary
2016
1716
2222
2022
2230
2423
3027
2923
2926
2929
3235
3434
Feb
ruar
y22
1824
2130
2728
2829
2931
3135
3736
3833
3536
3641
4245
44
Mar
ch26
2025
2131
2329
2928
3137
3140
3742
3936
3940
4142
4248
41
Apr
il32
2723
2637
3231
3642
4237
4445
4140
3949
4240
4748
4544
45
May
2935
3831
3938
3940
4543
4548
4448
4544
4746
4948
5051
4950
June
3735
4135
4841
4542
5048
5249
4849
5551
4852
5149
5254
5552
July
4138
4944
5249
5048
5451
5556
5355
5755
5451
5252
5354
5755
Aug
ust
4746
4851
5657
5755
6160
6262
5657
6059
5552
5654
5857
5960
Sep
tem
ber
3635
3937
4646
4845
5454
5354
4853
5550
5053
5153
5552
5555
Oct
ober
2828
2926
4139
4039
4647
4444
4448
4746
4447
4848
5148
5051
Nov
embe
r20
2223
1732
3030
2633
3633
3440
4136
3436
3840
4344
4345
43
Dec
embe
r18
1819
1626
2325
2131
2829
3134
3435
3032
3234
3642
4241
40
Ap
r-O
ctA
vera
ge
3635
3836
4643
4444
5049
5051
4950
5149
5049
5050
5252
5353
July
-Sep
tA
vera
ge
4140
4544
5151
5249
5655
5757
5255
5854
5352
5353
5554
5757
An
nu
alA
vera
ge
3028
3129
3836
3736
4142
4242
4344
4542
4343
4445
4747
4847
UK Occupancy Survey for Serviced Accommodation - Annual Report 2003
APPENDIX B: Survey methods
The UK Occupancy Survey for Serviced Accommodation operates on the basis of 13 individual surveys
carried out by the National Tourist Boards of Northern Ireland, Scotland and Wales and the ten English
Regional Tourist Boards. These national and regional surveys all adhere to a common specification
and standard, as set out in a Minimum Standards Manual2 and summarised below (Survey Standards).
TNS Travel and Tourism (formerly NFO WorldGroup) currently acts as the UK Survey Co-ordinator,
collating the results from each local survey and combining them to produce occupancy rates for
England and the UK. The Co-ordinator also monitors the quality of the data to ensure that all the local
surveys comply with the agreed standards.
B1: National and Regional Surveys
A sample of establishments is recruited to the survey and asked to complete a data form each month,
giving details of their nightly occupancy. The data returned are processed and analysed to produce
monthly occupancy rates for the whole area and for specific categories of type, size, location, etc as
shown in the monthly summaries.
The UK Occupancy Survey Co-ordinator uses the national and regional rates in the calculation of UK
rates. Individual Tourist Boards produce a wide range of other, more local, information which is
available directly from the Boards. This locally-produced information may be based on slightly different
samples depending on the timing of the analysis.
2 MacGregor, C., and Tait, S. (1996) UK Occupancy Survey: Minimum Standards Manual, Edinburgh:Centre for Leisure ResearchThomson, G., and Tait, S. (2002) UK Occupancy Survey: A Minimum Standards Manual: RevisedEdition, Edinburgh: NFO WorldGroup
UK Occupancy Survey for Serviced Accommodation - Annual Report 2003 76
TNS Travel and Tourism
B2: Survey Standards
The key standards to which all the local surveys aim to conform are as follows:
Recruited sample:
� recruit a sample of a specified minimum number of establishments - 300 for Scotland, Wales and
Northern Ireland, in proportion to the distribution of the survey population for the English Regional
Tourist Boards. As can be seen from Table C1, some areas recruited more than the required minimum
in order to be able to analyse the data at local authority level for their own purposes;
� where only a proportion of establishments in an area are invited to participate, select that proportion
randomly;
� categorise every participating establishment using the specified categories, either via a ‘profile’ form or
from other reliable sources.
Monthly sample:
� obtain an agreed minimum sample of open establishments returning data each month (see Table B1);
� collect from each establishment all the data required to produce all the occupancy rates.
Analysis:
� weight the survey data by size and area to ensure that it represents each country or individual English
region;
� calculate all the required occupancy rates, using standard formulae, in each of the specified categories.
Timing:
� adhere to the agreed timetable for collecting the data, analysing the results and providing results to the
UK Survey Co-ordinator.
Quality control:
� complete a set of quality control information forms each month to enable the UK Survey Co-ordinator to
monitor the quality of the survey data.
UK Occupancy Survey for Serviced Accommodation - Annual Report 2003 77
TNS Travel and Tourism
Table B1: Monthly Target Minimum Sample SizesTarget minimum sample size of open
establishmentsEnglish Tourist Board Areas:
Cumbria 100
Northumbria 80
North West 220
Yorkshire 200
Heart of England 320
East of England 180
London 80
South West 380
Southern 260
South East 160
Scotland 200
Wales 200
Northern Ireland 200
UK Occupancy Survey for Serviced Accommodation - Annual Report 2003 78
TNS Travel and Tourism
UK Occupancy Survey for Serviced Accommodation - Annual Report 2003 79
TNS Travel and Tourism
APPENDIX C: Survey population and sample sizes
The survey population is the known accommodation stock (as at February 2003) for serviced
accommodation in the UK. For each country/region, individual Boards provided details of the number of
establishments (by size and area), together with the total number of bedspaces available each month. This
latter figure is used for weighting purposes in the calculation of occupancy figures for England and the UK.
The recruited sample is the number of establishments agreeing to provide data for the survey. This figure
varies throughout the year as establishments are continuously withdrawing and, in most areas, there is a
continuous recruitment campaign. The figures in Table C1 are based on data returned in February and
June 2003.
The monthly sample sizes in Table C2 are the number of open establishments returning data each month.
As can be seen there is wide variation between the maximum and the minimum. Not all establishments are
able to provide daily occupancy figures which means weekend and weekday occupancy rates are usually
based on a slightly reduced sample.
As already noted (page 20), not all participating establishments were able to differentiate between UK and
non-UK visitors and therefore the samples upon which all figures relating to the origin of visitors are based
are smaller than the samples from which the main occupancy figures are calculated. Each month, the
sample upon which figures relating to the origin of visitors are based is between 100 per cent (Northern
Ireland) and 72 – 78 per cent (England) of the total monthly sample.
Tables C3 to C6 give details of the monthly analytical sample sizes for the various categories of
establishment.
UK
Occ
upan
cy S
urve
y fo
r S
ervi
ced
Acc
omm
odat
ion
- A
nnua
l Rep
ort 2
003
80
TN
S T
rave
l and
Tou
rism
Tabl
e C1
: Sur
vey
Popu
latio
n an
d Sa
mpl
e Si
zes
Surv
ey P
opul
atio
nSa
mpl
e si
zes
Mon
thly
ana
lytic
al s
ampl
e si
zes
(ope
nes
tabl
ishm
ents
)Es
tabl
ishm
ents
Beds
pace
sRe
crui
ted
sam
ple
(est
ablis
hmen
ts)
Aver
age
Max
imum
Min
imum
Num
ber
%N
umbe
r%
Num
ber
%N
umbe
rN
umbe
rN
umbe
rC
umbr
ia1,
672
429
,901
322
34
174
197
127
Nor
thum
bria
1,37
03
39,1
303
251
515
317
110
3
Nor
th W
est
3,63
88
126,
741
1134
07
152
169
119
York
shire
3,40
77
87,9
437
413
831
733
928
9
Hea
rt of
Eng
land
5,45
411
131,
846
1151
710
381
472
308
East
of E
ngla
nd3,
010
663
,521
543
29
265
286
231
Sout
h W
est
6,37
613
114,
855
1061
012
424
496
320
Sout
hern
4,20
39
101,
071
944
39
309
341
259
Sout
h Ea
st2,
633
664
,945
521
14
143
153
133
Engl
and
Excl
. Lon
don
31,7
6367
759,
953
6434
4069
2318
2539
1967
Lond
on1,
187
316
9,17
714
121
268
7560
All E
ngla
nd32
,950
6992
9,13
078
3,56
171
2,38
62,
609
2,02
7
Scot
land
9,03
119
157,
987
1381
316
560
624
452
Wal
es4,
448
977
,106
739
88
282
316
212
N. I
rela
nd1,
012
221
,266
222
85
209
221
187
UK47
,441
1,18
5,48
95,
000
3,43
73,
747
2,88
1
UK
Occ
upan
cy S
urve
y fo
r S
ervi
ced
Acc
omm
odat
ion
- A
nnua
l Rep
ort 2
003
81
TN
S T
rave
l and
Tou
rism
Tabl
e C2
: Mon
thly
Ana
lytic
al S
ampl
e Si
zes
Jan
Feb
Mar
Apr
May
Jun
Jul
Aug
Sep
Oct
Nov
Dec
Tota
l Sam
ple:
Engl
and
2108
2315
2406
2513
2474
2508
2609
2552
2490
2444
2189
2027
Scot
land
484
500
561
615
624
620
622
613
601
552
477
452
Wal
es21
228
027
031
131
631
030
330
831
128
326
221
5
Nor
ther
n Ire
land
209
208
208
221
214
218
213
209
213
209
196
187
UK
3013
3303
3445
3660
3628
3656
3747
3682
3615
3488
3124
2881
Wee
kend
:En
glan
d20
7022
1423
1324
1023
8024
2825
2024
6124
1823
7721
3019
70
Scot
land
414
446
505
556
565
565
555
558
545
503
424
400
Wal
es20
827
326
730
630
730
429
530
530
227
625
621
0
Nor
ther
n Ire
land
199
198
198
209
201
205
198
197
203
197
185
172
UK
2891
3146
3283
3481
3453
3502
3568
3521
3468
3353
2995
2752
Wee
kday
:20
7022
1423
1324
1023
8024
2825
2024
6124
1823
7721
3019
70
Engl
and
414
446
505
556
565
565
555
558
545
503
424
400
Scot
land
208
273
267
306
307
304
295
305
302
276
256
210
Wal
es19
919
819
820
920
120
519
819
720
319
718
517
2
Nor
ther
n Ire
land
2891
3146
3283
3481
3453
3502
3568
3521
3468
3353
2995
2752
UK
UK
Occ
upan
cy S
urve
y fo
r S
ervi
ced
Acc
omm
odat
ion
- A
nnua
l Rep
ort 2
003
82
TN
S T
rave
l and
Tou
rism
Tabl
e C3
: Mon
thly
Sam
ple
Size
s by
Typ
e of
Est
ablis
hmen
tJa
nFe
bM
arAp
rM
ayJu
nJu
lAu
gSe
pO
ctN
ovD
ecHo
tels
:En
glan
d90
995
696
899
798
997
998
796
595
094
788
786
4
Scot
land
276
280
290
296
294
294
287
292
291
285
273
270
Wal
es11
614
714
116
016
115
615
215
815
415
114
912
1
Nor
ther
n Ire
land
7978
7878
7578
7570
7673
7375
UK
1380
1461
1477
1531
1519
1507
1501
1485
1471
1456
1382
1330
Gue
st h
ouse
s:En
glan
d36
943
246
048
348
046
948
648
046
345
739
737
2
Scot
land
6167
7687
9292
9390
8576
6357
Wal
es43
6361
6769
7168
6769
5748
40
Nor
ther
n Ire
land
2829
2432
3231
3131
3131
2629
UK
501
591
621
669
673
663
678
668
648
621
534
498
Bed
& br
eakf
ast
esta
blis
hmen
ts:
Engl
and
830
927
978
1033
1005
1060
1136
1107
1077
1041
903
791
Scot
land
147
153
195
232
238
234
242
231
225
191
141
125
Wal
es53
7068
8486
8383
8388
7565
54
Nor
ther
n Ire
land
102
101
106
111
107
109
107
108
106
105
9783
UK
1132
1251
1347
1460
1436
1486
1568
1529
1496
1412
1206
1053
UK
Occ
upan
cy S
urve
y fo
r S
ervi
ced
Acc
omm
odat
ion
- A
nnua
l Rep
ort 2
003
83
TN
S T
rave
l and
Tou
rism
Tabl
e C4
: Mon
thly
Sam
ple
Size
s by
Siz
e of
Est
ablis
hmen
tJa
nFe
bM
arAp
rM
ayJu
nJu
lAu
gSe
pO
ctN
ovD
ec1
– 3
bedr
oom
s:En
glan
d80
488
493
997
194
597
510
3910
2410
0196
282
674
0Sc
otla
nd12
113
016
419
920
420
121
019
719
416
011
610
7W
ales
4562
6181
8178
7981
8269
6145
Nor
ther
n Ire
land
8888
9296
9393
9393
9093
8574
UK
1058
1164
1256
1347
1323
1347
1421
1395
1367
1284
1088
966
4 –
10 b
edro
oms:
Engl
and
535
623
656
702
693
706
734
723
697
684
597
545
Scot
land
130
133
156
172
175
179
175
180
170
157
135
121
Wal
es73
102
101
109
116
117
110
111
115
9988
76N
orth
ern
Irela
nd32
3230
3837
3736
3738
3328
29U
K77
089
094
310
2110
2110
3910
5510
5110
2097
384
877
111
– 2
5 be
droo
ms:
Engl
and
334
360
367
376
373
366
366
348
337
349
327
312
Scot
land
8995
9510
310
610
899
100
101
104
9691
Wal
es43
5952
6262
5757
5854
5653
42N
orth
ern
Irela
nd34
3232
3331
3430
3033
3333
33U
K50
054
654
657
457
256
555
253
652
554
250
947
826
– 5
0 ro
oms:
Engl
and
231
239
241
246
252
246
251
247
242
243
229
228
Scot
land
6865
6966
6463
6561
6361
6162
Wal
es23
2926
2929
2626
2727
2828
25N
orth
ern
Irela
ndb2
930
2830
2729
2826
2726
2726
UK
351
363
364
371
372
364
370
361
359
358
345
341
51 –
100
room
s:En
glan
d13
213
713
614
614
214
114
414
214
014
113
913
6Sc
otla
nd40
4142
4146
4746
4342
4442
43W
ales
1919
2120
1922
2121
2321
2318
Nor
ther
n Ire
land
1616
1514
1715
1614
1516
1517
UK
207
213
214
221
224
225
227
220
220
222
219
214
101+
room
s:En
glan
d72
7267
7067
7474
6670
6271
65Sc
otla
nd33
3330
3328
2227
3030
2425
26W
ales
99
910
910
1010
1010
99
Nor
ther
n Ire
land
1010
1110
910
109
108
89
UK
124
124
117
123
113
116
121
115
120
104
113
109
UK
Occ
upan
cy S
urve
y fo
r S
ervi
ced
Acc
omm
odat
ion
- A
nnua
l Rep
ort 2
003
84
TN
S T
rave
l and
Tou
rism
Tabl
e C5
: Mon
thly
Sam
ple
Size
s by
Loc
atio
n of
Est
ablis
hmen
tJa
nFe
bM
arAp
rM
ayJu
nJu
lAu
gSe
pO
ctN
ovD
ecSe
asid
e:En
glan
d34
441
045
552
051
050
850
750
248
146
137
833
7Sc
otla
nd57
5776
8997
9496
9288
7963
58W
ales
5263
6679
7885
8487
8471
6345
Nor
ther
n Ire
land
3839
3742
4040
4041
4239
3934
UK
491
569
634
730
725
727
727
722
695
650
543
474
City
/larg
e to
wn:
Engl
and
363
367
368
372
363
368
394
387
377
381
373
360
Scot
land
123
122
124
128
128
122
125
125
123
112
108
104
Wal
es15
1615
1715
1717
1615
1618
17N
orth
ern
Irela
nd67
6868
6970
6968
6366
6764
65U
K56
857
457
558
657
657
660
459
158
157
656
354
6Sm
all t
own:
Engl
and
446
481
489
496
494
506
519
514
500
486
447
429
Scot
land
108
115
124
130
125
131
128
130
132
122
110
101
Wal
es45
5253
5859
5856
5557
5153
43N
orth
ern
Irela
nd21
1822
2120
2120
1920
2017
17U
K62
067
068
870
569
871
672
371
870
967
962
759
0Co
untry
/vill
age:
Engl
and
954
1040
1092
1123
1107
1126
1189
1149
1132
1116
991
901
Scot
land
196
206
237
268
274
273
273
266
258
239
196
189
Wal
es10
014
913
615
716
415
014
615
015
514
512
811
0N
orth
ern
Irela
nd83
8381
8984
8885
8685
8376
71U
K13
3314
8815
4616
3716
2916
3716
9316
5116
3015
8313
9112
71
UK
Occ
upan
cy S
urve
y fo
r S
ervi
ced
Acc
omm
odat
ion
- A
nnua
l Rep
ort 2
003
85
TN
S T
rave
l and
Tou
rism
Tabl
e C6
: Mon
thly
Sam
ple
Size
s by
Tar
iff o
f Est
ablis
hmen
tJa
nFe
bM
arAp
rM
ayJu
nJu
lAu
gSe
pO
ctN
ovD
ec<£
20.0
0:En
glan
d12
112
111
211
111
013
011
610
410
911
591
73Sc
otla
nd58
6078
8078
6966
5459
6650
46W
ales
1616
1924
2019
2019
1918
1210
Nor
ther
n Ire
land
4142
4344
4142
4346
4143
3833
UK
236
239
252
259
249
260
245
223
228
242
191
162
£20.
00 -
£29.
99:
Engl
and
528
582
606
626
608
689
729
699
703
675
569
509
Scot
land
164
181
209
238
237
233
223
232
223
226
185
167
Wal
es79
123
116
129
132
131
120
126
130
107
103
84N
orth
ern
Irela
nd65
6667
7374
7472
7072
7065
57U
K83
695
799
810
6610
5111
2711
4411
2711
2810
7892
281
7£3
0.00
- £3
9.99
:En
glan
d27
328
332
031
933
334
136
838
537
736
433
329
4Sc
otla
nd74
7485
8885
9295
9599
9286
83W
ales
3548
4447
5749
5254
4949
4637
Nor
ther
n Ire
land
2524
2728
2525
2423
2523
2222
UK
407
436
476
482
500
507
539
557
550
528
487
436
£40.
00 -
£49.
99:
Engl
and
126
139
144
135
148
153
166
170
166
177
152
150
Scot
land
7982
7485
8584
9287
7953
5048
Wal
es27
3529
3736
3637
2936
3830
24N
orth
ern
Irela
nd11
1011
1111
1110
1010
119
9U
K24
326
825
826
828
028
430
529
629
127
924
123
1£5
0.00
- £5
9.99
:En
glan
d89
8693
102
9199
109
9910
410
897
103
Scot
land
2824
3026
3934
3630
3735
3534
Wal
es18
1821
2724
2725
2620
2020
20N
orth
ern
Irela
nd21
2017
2019
1919
1819
1920
18U
K15
614
716
117
517
317
918
917
318
018
217
217
5>£
60.0
0:En
glan
d30
028
728
828
728
931
632
932
134
831
831
731
4Sc
otla
nd75
7480
9310
010
610
811
110
378
7073
Wal
es37
4041
4747
4849
5457
5151
40N
orth
ern
Irela
nd46
4647
4544
4745
4246
4342
48U
K45
845
445
647
248
051
753
152
855
449
048
047
5
UK Occupancy Survey for Serviced Accommodation - Annual Report 2003 86
TNS Travel and Tourism
UK Occupancy Survey for Serviced Accommodation - Annual Report 2003 87
TNS Travel and Tourism
APPENDIX D: Definition of terms
D1: English Tourist Board Areas (RTBs)
The English Tourist Board Regions which provided data for this survey were as follows:
� Cumbria: County of Cumbria
� Northumbria: Northumberland, Durham, Tyne and Wear, Tees Valley
� North West England: Lancashire, Merseyside, Greater Manchester, Cheshire
� Yorkshire: North Yorkshire, West Yorkshire, South Yorkshire, East Riding of Yorkshire,
Kingston upon Hull, the two districts of North and North East Lincolnshire
� Heart of England: Staffordshire, Shropshire, West Midlands, Warwickshire, Herefordshire,
Worcestershire, Gloucestershire, Nottingham-shire, Derbyshire, Leicestershire,
Northamptonshire, Lincolnshire (except for the two districts of North and North
East Lincolnshire)
� East of England: Norfolk, Suffolk, Cambridgeshire, Essex, Bedfordshire, Hertfordshire
� London: Greater London area
� South West: Cornwall, Devon, Somerset and South Gloucestershire, Wiltshire, Western
Dorset, Isles of Scilly
� Southern: Hampshire, Isle of Wight, Dorset (districts of North Dorset, East Dorset,
Purbeck, Bournemouth, Christchurch and Poole), Berkshire, Buckinghamshire,
Oxfordshire
� South East England: Kent, Surrey, East Sussex, West Sussex
It should be noted that prior to 2000, the county of Lincolnshire (except for the two districts of North and North
East Lincolnshire) formed part of the East of England Tourist Board region.
UK Occupancy Survey for Serviced Accommodation - Annual Report 2003 88
TNS Travel and Tourism
D2: Survey Population
The survey population consists of the known accommodation stock of serviced accommodation. The types of
accommodation included in the survey are defined as tourist accommodation which is arranged in rooms and
where bed-making and cleaning services are provided. This includes:
� hotels (including motels, lodges and inns)
� guest houses
� bed and breakfast establishments (including farmhouses)
For the purposes of this survey, a bed and breakfast establishment is defined as a private house where
accommodation is offered to paying tourists (i.e. larger hotel-type establishments where an evening meal is not
available are classified as hotels or guest houses, not bed and breakfast establishments). Only in Northern
Ireland, where there is compulsory registration of tourist accommodation, is there a definition of the various
types of accommodation. Otherwise, the type is defined by each accommodation establishment itself in
answering a questionnaire. Because criteria are not objectively defined, the distinction between types is not
always clear and may vary slightly.
The following types of accommodation are excluded from this survey because they do not come under the EU
definition of hotels and similar establishments:
� accommodation offered on a long-term basis for residential rather than tourism purposes
� youth hostels
� university accommodation
Occupancy levels in the two latter sectors are being monitored by some individual boards.
In all areas except Northern Ireland, where the registration of tourist accommodation is compulsory, there are
some establishments which are not registered with the tourist boards. Efforts have been made in many areas
to obtain details of these to ensure that they are represented in the survey.
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APPENDIX E: Calculation of occupancy rates
The occupancy rates in this report are net occupancy rates and relate to available rooms and bedspaces in
open establishments. They are calculated using the following formulae:
Bedspace occupancy: (Number of overnight stays � 100)(Number of bedspaces available)
Bedroom occupancy: (Number of bedrooms occupied � 100)
(Number of bedrooms available)
Non-UK bedspace occupancy: (Number of overnight stays by non-UK guests � 100)(Number of bedspaces available)
Average length of stay: (Number of overnight stays)(Number of arrivals)
Percentage of non-UK arrivals: (Number of non-UK arrivals � 100)(Number of arrivals (UK and non-UK))
Percentage of non-UK bednights: (Number of overnight stays by non-UK guests �100) (Number of overnights stays (UK and non-UK)
In the calculation of occupancy rates for the UK and England, the occupancy rates from each country/region
have been weighted using the number of bedspaces known to be available in the area.
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APPENDIX F: Accuracy and limitations of the results
F1: Accuracy
The accuracy of survey results is often determined by calculating the statistical margins of error. These
depend on the sample size and the variation in occupancy rates between individual establishments.
The target sample size for Scotland, Wales and Northern Ireland is 200 open establishments each month. In
England the minimum target sample sizes per region are in proportion to the distribution of the known survey
population (see Table C1). If the samples were random, a sample of 200 would ensure that the margin of error
for room and bedspace occupancy at the country/regional level was approximately � 3 per cent. For samples
of less than 200 and for sub-samples (e.g. bed and breakfast establishments alone), the margin of error
increases as the sample size decreases (although not in direct proportion).
However, the margins of error are not calculated for this survey because the monthly sample of participants is
not random. Although the survey standards require that the sample of establishments invited to join the survey
must be randomly selected where possible (or, as in many cases, all known establishments invited), the
recruited sample of participants is not random because those who respond to the invitation are a relatively
small, self-selecting proportion of all those invited. Additionally, not all the recruited sample provide data each
month, for a variety of reasons, and so the monthly sample on which the results are based is not random.
The accuracy of the UK and national/regional results is therefore not known because the survey is based on a
self-selecting sample. However, because there is a substantial core of survey participants providing data every
month, the trends which are identified by the survey are believed to reflect accurately overall trends in the use
of serviced accommodation.
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Small sample sizes in some countries/regions
In some areas it is very difficult to achieve the target sample size despite significant efforts to do so (especially
in the winter months when many establishments may be closed). In these areas, the accuracy may be slightly
reduced (although it is not possible to calculate this). London is the area which achieves the smallest monthly
sample (in terms of establishments) because, although it has a very large number of bedspaces, it has
relatively few establishments (and a high proportion of very large establishments). However, the accuracy of
the occupancy rates for London is believed to be equivalent to that in other areas because the sample contains
a relatively large number of bedspaces and the variation between individual large establishments is smaller.
F2: Limitations
There are some limitations which relate to particular occupancy rates or categories and these are detailed
below:
Non-UK occupancy:
Some establishments do not differentiate between UK and non-UK guests. The effect of this is to reduce the
sample from which UK and non-UK occupancy rates are calculated.
Analysis categories:
(i) Type: With the exception of Northern Ireland, hotels and guest houses do not have formal
definitions and survey participants have categorised themselves, subject only to the restriction of the “bed and
breakfast establishment” category to private houses only.
(ii) Location: In all areas, the location category (seaside, city/large town, small town, country/village) is
selected by the survey participants.
(iii) Tariff: Establishments are asked to supply tariff information (the maximum charge for one person
for one night for bed and breakfast) each month. Not all establishments provided this data and the sample
sizes for this category are therefore slightly smaller than those for other categories (see Table C5).
Sub-sample sizes:
The sample sizes for some analysis categories are too small to provide reliable occupancy rates (e.g. hotels
with 100+ rooms in some areas). If any sub-sample is less than three, its results are not used in the calculation
of England and UK rates.