UCD Connect & the UCD Library - partners in communication : With an overview of Web 2.0 applications...
-
Upload
ucd-library -
Category
Education
-
view
479 -
download
1
description
Transcript of UCD Connect & the UCD Library - partners in communication : With an overview of Web 2.0 applications...
UCD Connect & the UCD Library UCD Connect & the UCD Library – partners in communication– partners in communication
With an overview of Web 2.0 applications in an Irish academic library
~ Diarmuid Stokes & Josh Clark
UCD Li brary Leabharl ann UCD
UCD ConnectUCD Connect
• The university’s information portal for students and staff
• Access to email, news, announcements, weather, administration and IT services, staff training & development info, etc.
• Items such as announcements targeted to specific audiences: students, support staff, academic staff - PERSONALISATION
PersonalisationPersonalisation
• UCD Connect built on channels in tabbed environments
• All channels can be minimized, or maximized to full screen
• Some channels can be turned on/off• Build custom tabs that can be populated
by various channels• Group together the information relevant to
YOU
Account info, Change password
Arrange your tabs & channels
Create and modify channels
(restricted access)
UCD Library in ConnectUCD Library in Connect• the My Library tab• High profile!• Acts as a “second website” for the Library• Cannot be customised: i.e., channels cannot be
rearranged or turned off• Links in My Library take you to existing pages on
the Library’s website at www.ucd.ie/library• Access to Library catalogue, databases, e-
journals, subject portals, news and focus stories, LIBRARY ACCOUNT, etc.
Library account integrationLibrary account integration
• Seamless integration into Connect
• Talis Keystone software
• Student clicks on link and goes to summary page for his account
• No PIN required – log in to Connect and you log in to the Library!
Taking advantage of Taking advantage of personalisation featurespersonalisation features
• “Subject channels” – mini subject portals for students
• Link to resources in subject portals on Library website
• Nice design!
• Dynamic – updated monthly with featured resources and subject news
Title
News feature
Highlighted resource
Links to subject portal
resources
Contact and update details
UCD Connect demoUCD Connect demo
The Use of Blogs in UCD The Use of Blogs in UCD LibraryLibrary
• Began with 2 blogs in 2005:– UCD Science Library Blog ~
http://ucdscience.blogspot.com
– UCD website diary ~ http://webstrat.blogspot.com
• Purpose: informational (for staff & students)
Diary of changes and amendments to the Diary of changes and amendments to the Library’s website (for internal use by Library’s website (for internal use by
Library staff)Library staff)
News, new resource announcements, News, new resource announcements, library events for science students & library events for science students &
academic staffacademic staff
Current SituationCurrent Situation
• New blog set up late January 2007– Research @ UCD Library ~
http://ucdlibraryresearch.blogspot.com
• Audience: UCD researchers – primarily postgraduates
• Content: news re: library services for this group
The futureThe future
• Reader Services area setting up blog soon
• A blog index page, complete with RSS feeds?
• UCD Library branding for consistent design?
• A blogging policy?
Library Audio TourLibrary Audio Tour
Why create a library audio tour?
•Every year thousands of students introduced to James Joyce Library.•Need to give as many as possible introduction to the library•Size of James Joyce Library
•4 floors•Study spaces
•Support existing library tours not replace
Ideas behind the tourIdeas behind the tour
Decision to make the tour in MP3 format.
Host on website
Students independently able to access the tour and download to mp3 player
MP3 players available from the Library admission desk
Equipment and SoftwareEquipment and Software
Equipment purchased
Mixer Behringer Eurorack UB802
Microphone: Samson C03
Griffin iMic
MP3 Players
Already available
Apple ibook
Software
Apple Garageband
Apple iTunes
(Both available on the laptop)
Equipment and SoftwareEquipment and Software
Creation of TourCreation of Tour
Writing of the tour• Need to look at library with fresh eyes• Need to be able to guide newcomer
around the library, get them to where you want them to go and give them appropriate information.
• Write script, get new member of staff to take tour, get feedback, rewrite tour and repeat.
Creation of TourCreation of Tour
Recording• Need to get the voices right.• Divide tour into small segments.• Keep recording segment until right• Repeat• Use Garageband software to stitch
segments together.• Publish with iTunes as MP3 file
Making tour availableMaking tour available
Technical
Creation of web pages
Purchase MP3 players
Marketing
Creation of posters put up around library and information points
Large Plasma screen at library entrance.
Library news pages
UCD Connect
Success?Success?
Maybe..
Technical pressures meant that the tour was late in launching
Tours winding down when launched so demand for the tour not great.
Unable to get figures the website to determine usage
Techical success.
LessonsLessons
Learning curve: software and hardware
Script take longer to get right than you’d think
Divide up tour into floors
Better MP3 players
Launch earlier and pretest
Nothing stands still.
Instant Messaging (IM)Instant Messaging (IM)
Allows people to talk to each other through their computers via text or voice.
Not being used in any other academic library in Ireland
Reader Services initiative
Why IM?Why IM?
Personal familiarity with IM
Obvious high usage of IM in UCD
Moving to an electronic environment, why not electronic Queries
Something new.
The IM PlanThe IM Plan
Decided to go with MSN Messenger as it was quite popular
9 month pilot March-December 2006
Available 6 days a week for up to 9 hours a day
Part of Information Desk rota
IM in practiceIM in practice
Mostly UCD users 104 with 10 non-UCD
Usage followed pattern of physical library use
Queries ranged from the simple (noise upstairs) to complex subject queries
Lot of positive feedback from local, national and international users
IM concernsIM concerns
Part of info desk roster work – questions about sustainability once mainstreamed.
Possibility of abusive messages
Volumes of messages when mainstreamed
Microsoft dependence
Future of IM in UCD & beyondFuture of IM in UCD & beyond
Plan to mainstream IM from Sept 2007
Rethink about staffing, marketing and technology
Look at platform. Dependence on Microsoft?
Platform independence.
3 other irish libraries have indicated that they will go live with IM in the near future
Contact DetailsContact Details
UCD Connect, Blogs & audio tour
Josh Clark
Tel: 01-7167646 [email protected]
Diarmuid Stokes
Tel 01-7166207 [email protected]
IM
Cathal McCauley
Tel 01-7167695 [email protected]