UBA trends in shopper marketing and e-commerce

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www.myShopi.be www.myShopi.be UBA session Trends in shopper marketing June 2014

description

Presentation by BD myShopi on trends in shopper marketing for the shopper marketing section of UBA Belgium.

Transcript of UBA trends in shopper marketing and e-commerce

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UBA sessionTrends in shopper

marketing

June 2014

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Digital Entrepreneurshi

p

NFC & Internet of things

Digital TVMobile Wallet

Mobile Marketing

Philippe Van Ophem Toon Coppens

Mobile CRM

Shopper activation

eCommercewebsites

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Mobile marketing in Egypt

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Mobile NFC payment in Turkey

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Agile & consumer centric design

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Quest for mass reach

BD Group

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BD GroupInternational marketing & logistics distribution holding

• 135m Euro Revenu (2013)• 600+ employees• Active in Europe (focus on BE & ITA)• Private equity owned

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#1 promo & shopping platform in BE

Omni-Channel Activation Platform

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myShopi in Europe+3.5 million app downloads WW

454.000

197.395

1.449.927

93.021

126.754

187.249

417.071

4000 APP DOWNLOADS

PER DAY

* status: May 2014

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Trends in shopper marketing

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Purchase

Loyalty

CareAdvocacy

Re-activati

on

Awareness

Activation

Re-activation!

Approach 1: B2C Consumer Decision Lifecycle

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Approach 2: Consumer viewpoint

2. Saving

3. Facilitation

1. Inspiration

Consumer expectations

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1, INSPIRATION

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RTL Connect

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Clearchannel Connect

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@myShopi: leaflets, recipes

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Spotta – Reclamefolder.nl

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Pounce.mobi

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2, SAVING

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@myShopi: cashbacks, coupons

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Klikkapromo

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Fidmarques

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Shopkick - iBeacon

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Wink – doorhanger with online discount codes

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3, FACILITATION

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@myShopi: shopping list, shop info, loyalty cards

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Shopping list on smart watch

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Google Glass – Shop X

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Amazon dash

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Starbucks mobile payment app: 14% of transactions

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Walmart Scan & Go

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Makro mPoints app

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Retailer app retention and frequency

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AmazonCart - Twitter

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Voradius

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Voradius

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Conclusion

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Conclusion

Saving

FacilitationInspiration

REACH+

Philippe Van [email protected]+32496161270

Toon [email protected] @me_toon

Agile & consumer centric