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4issueSuperior Bulk Logistics, Inc.

Q U A L I T Y I N M O T I O N

®

SUCCESS SOUTH OF THE BORDER SBL Adds Another Rail Transfer Customer in Latin AmericaBy Gail Jones

On November 18th on a sunny day in Querétaro, Mexico, a group of quality inspectors stood next to a railroad siding, its tracks stretching into a flat plain with blue mountains in the distance. They were supervising the transload of product from a rail car into three tank trailers.

This apparently ordinary scene was in fact the extraordinary culmination of five years of work to implement the first Latin American rail transfer for one of SBL’s largest customers, a global manufacturer whose products improve the lives of five billion people worldwide. Hinging on the success of the rail transfer was significant potential cost savings for the manufacturer, whose market capitalization is greater than the GDP of many countries. It also, importantly, would place SBL in a new role as total logistics solutions provider, receiving the customer’s orders, coordinating the efforts of SBL’s exclusive service providers in Mexico which furnish physical delivery of products, and reporting inventories and service performance back to the customer.

We’re pleased to announce that this critical first transload went according to plan, marking a singular cooperative achievement between SBL, our customer, and our longtime service providers LIT and Transpormex.

“SBL has worked with this customer for more than thirty years,” commented Executive VP-Sales Wes Stone. “But this particular project was more than five years in the making, and represents something new for us. To make it happen required extensive coordination between our customer, LIT and Transpormex to ensure that at each step of the way we were meeting our customer’s stringent quality assurance goals.”

“Ultimately, SBL’s logistics solutions will translate into substantial economies for this customer, whose dedication to quality and value is well known,” stated Gary Watt, Sr. VP and Chief Marketing Officer. “Achieving this international contract with them reflects their confidence in SBL, based on our years of transloading and transporting this same product for them in the U. S. while meeting mutual quality benchmarks. We’re privileged now to replicate that same level of service in Latin America.”

“Equally important to securing this business was SBL’s history of successful, mutually exclusive relationships with LIT and Transpormex -- the latter already a known and proven provider for this customer,” Watt added. “We’ve also ensured that all parties involved continue to be trained and ready for any audits required by our customer’s global, internal quality assurance program.”

Watt noted that SBL, as a logistics solutions provider, does not employ personnel or supply or own any assets of the companies handling the actual delivery of the product. “We serve as an overarching logistics coordinator, a one-stop-shop in Latin America, with single invoice and service reporting,” he stated.

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The team assembles prior to starting the transload operation at the LIT Terminal in Querétaro. Left to right: Armando Gonzalez (Transpormex), Andy Russo (Superior), Victor Rodriguez (LIT), Efrain Maldonado (Superior), Alejandro Gallegos (LIT), Dulce Maria Saldana (Customer), Mich Ramirez (Transpormex), Arturo Montoya (Customer), and Gustavo Contreras (LIT).

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Success South of the Border... Continued from page 1Superior Carriers Sr. VP-Operations Steve Lowman, a key supporter of the project, sees the Latin American initiative as an opportunity to diversify SBL services and create alternative distribution options not dependent on SBL drivers. “We worked hard with this customer to develop advantageous supply chain economies, and meet their many quality checks and balances,” he said. “Our current role as solutions provider will continue to require vigilant quality oversight and accountability, up to and including chemical tank wash services in Mexico.”

Project team member and SBL VP-Global Solutions Efrain Maldonado, based at our Oak Brook, Illinois corporate office, is a bilingual industry executive with a 3PL background. “Operationally, developing this business had its challenges,” he observed. “But we used our expertise, technology and business relationships to create a plan for this customer that made sense strategically, geographically and economically. Before, delivery of their product involved either moving it solely by truck from California to Mexico, or by rail from California to Texas, placing it in storage tanks and later loading tank trucks for shipment to Mexico. Today, a rail car of product is sent from their West Coast plant directly to the Kansas City de Mexico (KCSM) rail served LIT facility in Querétaro, where it is transloaded into Transpormex-operated tank trucks and delivered to a local manufacturing plant. Quality and integrity are sustained from point of origin in the U.S. to our final destination in Mexico.”

Witnessing and inspecting the historic first transload was a multi-stage process. First, the railcar was carefully heated with steam, under onsite supervision, ensuring that overheating of the product did not occur. Next, quality teams representing all parties met at the tank wash in Querétaro, where the three trailers were cleaned and approved according to precisely defined processes. The tank trailers were then moved to the transload facility and hooked up to a stainless steel pump cart custom designed for the product, a non-food-grade fatty acid. Representatives from the customer, LIT, Transpormex and SBL all witnessed the transfer of product from the railcar to the three tank trailers. SBL personnel onsite included the Superior Carriers terminal manager from the U.S. with years of experience transloading this exact product for this customer. The empty railcar was dispatched back to the customer’s West Coast plant, and the full tanks moved to the Transpormex yard in Querétaro to await customer instructions.

According to Watt, an important factor leading up to a successful first transload was clarity of communications between all parties. “Efrain Maldonado’s fluency in Spanish and English, together with his experience in the freight forwarding industry, were critical in overseeing the bilingual contract development and execution as well as the bilingual process instructions,” he commented. “Going forward, Efrain along with [Strategic Logistics Analyst] Dave Krimpenfort will have day to day management of this project, with Steve Lowman assuming overall operational responsibility.”

“Achieving a successful initial transload has been a victory,” commented Wes Stone. “The extensive preparations that went into it have positioned us to deliver outstanding service performance to this valued customer, and to expand SBL’s current and future role as a total logistics solutions provider.”

SBL IN THE NEWS . . .Vaughn Recognized in National Tank Truck TimesSBL’s Sr. VP-Administration/Risk Management Randy Vaughn was congratulated in the October issue of the National Tank Truck Carriers (NTTC) Association’s National Tank Truck Times on his recent appointment as chairman of that organization’s Safety & Security Council. The article noted that Vaughn has served on the Council for ten years, and also has held executive board positions with the American Chemistry Council and the Illinois Trucking Association. The transfer of leadership from outgoing to incoming chair was recognized at the NTTC’s annual safety meeting, held over the summer in New Orleans. As quoted in the NTTC article, Vaughn stated: “It’s an honor to serve on this Council and continue to advocate for the best safety initiatives possible.”

Wall Street Journal Showcases Superior Carriers DriverWSJ readers opening the Business & Tech section on October 14th were greeted with a large photo of our own Auburn, Maine terminal driver Alex Topolse, leaning out of his Superior Carriers blue cab. Under the headline “Truckers Haul Home Big Increases in Pay,” the article noted how, with today’s driver shortage, carriers compete for good drivers by offering pay raises and equipment amenities. To quote:

“It [industry competition for drivers] is a bonanza for drivers like Alex Topolse. The 34-year-old Auburn, Maine resident said he went from flipping burgers and doing seasonal warehouse work to driving a chemical tanker in 2013. He said he liked the work but moved to a company based closer to home -- and was offered a 50% raise. He said he has already received two small raises with his new employer and is on track to earn nearly $70,000 this year.”

Outgoing NTTC Safety & Security Council Chairman Ray Riley of Miller Transporters (right) is presented with a plaque for his service by incoming Chairman Randy Vaughn, Superior Bulk Logistics.

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In December, the man who for sixteen years led SBL’s sales and marketing activities will retire. Senior VP & Chief Marketing Officer Gary Watt leaves behind an organization profoundly transformed since 1999, the year he became SBL’s new VP-Sales & Marketing. I recently interviewed Gary about his experience.

GJ: Would you summarize how SBL has changed during your tenure?

GW: When I started at Superior on April 1, 1999, Dick Lewis was our CEO of what was then the parent company, Superior Carriers Incorporated. We had recently acquired Central Transport, but Superior and Central were still operating separately. So I had two legacy sales teams, and one of my first tasks was to merge their efforts. Then in December of that year we acquired Carry Transit. This was my first serious exposure to food grade transport, and their expertise in transloading gave us all a heightened awareness of the opportunities it presented. Three food grade transload terminals were included in the Carry network. Our acquisition of certain operations of Matlack following their bankruptcy in 2001 provided us with five terminals doing chemical transloading, and suddenly we were very committed to the rail-to-truck business, with nine terminals including the original SuperFlo site in Marion, Virginia.

Dan Nitka, at that time Superior’s very successful Executive VP of Sales & Marketing, retired and, along with other personnel changes, I was faced with backfilling positions within our sales and marketing team. In 2002, we took a significant step in salesforce automation by implementing our first Customer Relationship Management (CRM) database system. Superior about this time partnered with French, Dutch and Peoples Republic of China entities to form Logis Ltd., a global provider of flexitank intermodal bulk transportation in which Superior also supplied North American support services. Logis built upon our prior experience in ISO tank container operations, while introducing our customers to the one-way benefits of flexitanks. Another new experience for me was joining the team managing Superior’s ongoing contract with the U.S. Department of Defense and NASA for dedicated deliveries of hazardous fuel for the space shuttle program. As our company continued to grow, we improved our provision of bulk transportation to and from Mexico by establishing exclusive relationships with Transpormex for trucking services, Tri Logistics for border crossing services, and LIT for bulk transloading services. In more recent years, we continued to expand our transloading network across the U.S.

WATT RETIRES, LEAVES LEGACY OF ACHIEVEMENT By Gail Jones

A Few Words from Those Who Have Known Gary Best . . .

SBL CEO Len Fletcher: “It has been my privilege to have worked with Gary for the past 16 years at Superior. He has an engineer's mind, always sorting through all the details before arriving at a conclusion. Gary has been instrumental in developing our chemical transloading network, constantly wanting to do the best job possible in every assignment. His drive and determination to get results have made him a very strong asset for our organization. Gary, I wish you and Joan nothing but the best in your retirement. Live long and enjoy!”

Superior Carriers President Brian Nowak:“Once he leaves the day-to-day world at Superior, Gary will be remembered much more than he anticipates! His passion for the business makes everyone around him perform better and want to try harder. Our industry today demands great attention to detail, and Gary’s stick-to-it-iveness is something to marvel at. He has a youthful enthusiasm that is infectious, and to say he will be missed does not do his personality or character justice. We are grateful to have his guidance while he remains part of the organization in an outside Board of Director capacity, as his wisdom will be invaluable in future years.”

SBL Chairman and former CEO R. T. Lewis:“We have had the benefit of Gary Watt’s association with the Superior companies since April of 1999. Gary and I became acquainted in the mid 1990’s when he was in a senior sales position with DSI Transports in Houston, Texas. We got back in touch in early 1999 when he was leaving an oilfield business, Production Operators, Inc., a subsidiary of Schlumberger, Ltd. Superior’s business had been growing and diversifying and we needed a seasoned sales and marketing executive to help drive our growth objectives. We recruited Gary and came to an agreement in early 1999. He joined Superior as Vice President – Sales & Marketing on March 30th of that year.

Gary is an engineer by education and served as a USAF pilot from 1970 – 1973. His thirteen years in oilfield operations and subsequent tank truck managerial service with BET, PLC subsidiaries, United Transport Tankers, Ltd. in the United Kingdom and DSI Transports, Inc. in the U.S. provided experience very valuable to the Superior Companies. His dedication and high energy efforts in pursuit of internal growth, and his leadership role in the building of our intermodal and international operations, have been substantial. It has been a pleasure to work with Gary directly during my CEO tenure and indirectly as Chairman in more recent years. I offer my personal thanks for his dedicated service and wish he and Joan a healthy and satisfying retirement in their new home in Texas, where he grew up. We look forward to seeing him periodically in his new capacity as a member of the Board of Directors of Superior Bulk Logistics, Inc.”

Retiring Sr. VP and Chief Marketing Officer Gary Watt, with his wife Joan

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GJ: As you look back over your long and eventful career, what stands out?

GW: During my 45-year work life, I was fortunate to know individuals who created opportunities for me, some of which were not immediately apparent. Working for public and private companies in multiple industries, both here and in Europe, provided a varied and beneficial experience. Twice I was a victim of corporate downsizing, but adversity, in hindsight, often creates unexpected new paths. Were it not for some of these career twists and turns, I may never have had the tremendous experience I’ve enjoyed at Superior. This is a great company. We are strong today in large part because of the culture created and nurtured by Mr. Burns. He takes a personal, almost family, interest in his employees. With his guidance, Len Fletcher and Dick Lewis are encouraged to consider all business opportunities that contribute to our growth. And he places company resources behind that encouragement. He is the best private owner one could hope to find.

GJ: What personal achievements are you proudest of?

GW: I like to think I’ve had a hand in building a great team of people. We are a service business, and service is about people. The equipment is only a tool used to deliver that service. Good people understand what you are trying to do, what your fundamental mission as a company is, and lead and inspire others to do more.

I also am proud of expanding the transloading business at SBL. This would have gone nowhere without the support of Mr. Burns and Mr. Lewis. Fifteen years ago we had a SuperFlo presence in Marion, Virginia, and we asked ourselves, how can we replicate that? Key acquisitions were pivotal in helping us grow in this area. I also feel good about our international presence, the relationships we have forged in Mexico that have allowed us to make lasting inroads there.

GJ: Who will take over your current responsibilities upon your retirement?

Wes Stone, who for many years has done such a great job as our Executive VP-Sales, will continue to manage our sales team and add pricing, contracts, sales collateral/social media and sales support activities. Jackie Stelter here in Oak Brook will assume an even higher level responsibility for contract review and management. Sr. VP-Operations Steve Lowman will oversee operational best practices and network expansion of our transloading facilities operated by Superior Carriers, a significant job that encompasses all four regions and 10 of 23 current locations, plus three with our transloading provider in Mexico. The commercial side of U.S. transloading -- especially our critical relationships with the railroads -- will be managed by Director-National Accounts Frank Prentiss.

In Mexico, Steve Lowman will have over-riding management of operations, while the commercial side of those international operations will be handled by VP-Global Solutions Efrain Maldonado, who is bilingual and also has substantial experience in the freight forwarding industry. Overall, I anticipate a smooth transition after I retire, as all of those assuming greater responsibilities are already effectively operating in their specific areas of expertise.

GJ: What general advice would you give to managers? What opportunities exist for SBL?

GW: Companies rarely stay the same; they either grow, or shrink -- and become potential targets for acquisition. It’s important to stay very focused on what you are good at, to develop expertise in a range of services, but then make it easy for your customers to see how all of your services connect, and how together they make up what you stand for. How people perceive your services is critical, so you need to spend a lot of time communicating with your customers. And never take your eyes off of your competitors.

It’s also important to remember that no matter how well you think you know your customers, they still need to tell you what they need. Continual listening and feedback are important, otherwise you end up developing and offering services that are not required. Your job is to make your customers heroes in their own companies.

And finally, remember that no one has a monopoly on good ideas. So think and act as a team.

GJ: What are your retirement plans?

GW: I’m looking forward to the next adventure. My wife Joan and I will relocate to Houston, where we’ve bought a house and have numerous family members nearby. In my past volunteer service with the Boy Scouts, I became aware of the Honor Flight organization that recognizes WWII (and soon Korean) veterans with visits to Washington, DC monuments of that era. It’s a volunteer organization with support from Southwest Airlines and other sponsors. I think I’d like to get involved, and Houston’s Hobby Airport is not far from our home. We also anticipate doing some traveling, particularly to see our four grandchildren in Nashville. I suspect I won’t be idle.

GJ: Any final comments?

GW: Superior is the best place I’ve ever worked. I feel blessed to have been a part of a very talented group of people. As long as we stick with what we’re good at, I see no storm clouds on the horizon, and I have every confidence in our continued success going forward.

Watt Retires Continued from page 3

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SBL FAMILY DAY REUNITES OLD AND NEW FRIENDS By Gail JonesLong before the last raffle prize was awarded, the last barbecue sandwich eaten, and the last balloon animal popped, one thing was clear: SBL’s fourth annual Family Day had been the biggest and best yet. The fact that it was also a birthday party -- celebrating Superior Carriers’ 75th year -- was, literally, the icing on the cake.

On Saturday, September 12th, more than 200 people gathered for this festive event at our Oak Brook, Illinois corporate headquarters, in a parking lot transformed by shining Superior Carriers and Carry Transit equipment on display, tents sheltering tables laden with a barbecue lunch, and even an ice cream truck. Employees and their families mingled with retirees, enjoying the camaraderie as they shared stories and experiences. Children got free balloon animals, climbed in and out of the equipment on display, and played Bozo’s buckets.

Opening remarks by CEO Len Fletcher noted that the event marked the ongoing success and legacy of Superior Carriers as it turned 75. Event coordinator Randy Vaughn, Sr. VP-Administration/Risk Management, also took his turn at the mike, welcoming one and all. VP-Training and Development Jack McPeek, and Director-Training and Development Robert Shivar, had once again traveled from Greer, South Carolina to bring good cheer and equipment for instruction and display. They even set up an obstacle course complete with alcohol impairment goggles -- furnishing entertainment for participants and bystanders alike.

SBL’s vendors had generously provided such a large quantity of raffle prizes that nearly everyone, down to the youngest child, left with a remembrance of some sort. Prizes large and small -- including four televisions of varying sizes, four iPad mini’s, a FitBit, and certificates for overnight hotel stays -- found their way into the hands of attendees. Vaughn made excellent use of the mike in the police vehicle to announce the raffle ticket winners.

New this year was a Red Carpet Photo Op, where attendees could have their portraits taken by photographer Bob Vallandingham (SBL’s Insurance & Risk Management Manager). The photos were printed out and matted on the spot, providing memorable keepsakes of the event.

“This event was successful largely due to our hardworking Family Day Committee,” observed Vaughn. “I’d like to thank co-chairs Yarka Sena, Human Resources Manager and Dorothy Miljkovic, EHS&S Operations Supervisor, who headed a tremendous committee comprised of Annette Sliwa, Bill Kennedy, Bob Vallandingham, Chris Halvachs, Diana Castaneda, Fernando Ramirez, Gerardo Arroyo, Kelli Prusa, Ken Shafer, Kevin Caldwell, Marvin Roldan, Mary Mears, Millie Jerosimich, Noelle Viola, Phil Bonnes, Sunny Riley, and Tom Gorman. We greatly appreciate their efforts!”

Dorothy Miljkovic expressed gratitude to all, adding: “We extend a special thanks to our local police and firefighters for bringing their vehicles and joining in the fun. Once again, the incredible generosity of our vendors helped us stage a wonderful raffle. And it was heartwarming to see so many current employees and their families, as well as so many retirees, come and reconnect with friends.”

Randy Vaughn uses an Oak Brook, Illinois police vehicle mike to call out raffle winners.

WEBSITE UPDATE COMPLETED! By Chris Halvachs, Digital Marketing Representative

In the March 2015 issue of this Driving Force newsletter, we traced our Company’s communications history, including our commitment to digital, in the article: “Ahead of the Curve: Transitioning from Print to Digital.” This year, Superior Bulk Logistics, Inc. made social media an area of focus. LinkedIn and YouTube accounts were set up for all three SBL companies, as well as a Facebook page for both Superior Carriers and Carry Transit.

But we didn’t stop there.

We are pleased to announce the recent completion of our updated websites! Our goal is to deliver the best viewing experience to anyone on the sites, no matter the device. Along with the mobile responsive design and visual improvements, we have also made reading our blogs even more enjoyable. For the first time ever, you can now subscribe to our blogs and have new posts emailed to you the minute they are available.All of these initiatives are part of our continued effort to reach our customers, employees and the public on any of their preferred communication channels.

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UPERIOR CARRIERS NEWSEASTMAN VISITS SBL’S TRAINING & DEVELOPMENT CENTER

On September 16th at our Training & Development Center in Greer, South Carolina, representatives from longtime customer Eastman Chemical Company got a hands-on look -- right down to the valves and fittings -- at what we do as a carrier.

“Our visit to the TDC was terrific, very instructive and enjoyable,” stated Alan Ragsdale, Bulk Truck Procurement Manager and 36-year Eastman employee. “The combination of classroom and outdoor instruction where we saw product loaded and unloaded from a live tank was of great value. You can explain all day long how something works, but until you see it in operation, you really don’t understand it.”

Planning for the visit began with an invitation from VP-Training & Development Jack McPeek to Eastman, asking them to hand-select their discussion topics. “Basically, we tailored the TDC’s standard driver training course to their specific educational requirements,” McPeek said. “The result was a kind of ‘Tank Truck 101’ custom designed to help Eastman with their supply chain planning. It’s a service we’re happy to extend to any shipper who wants a highly tailored training experience!”

The final training agenda covered emergency procedures, loading equipment, hose requirements, hazardous material training, the SBL driver training program, CSA review, travel orders, hours of service, and the Smith System Space Cushion Driving Program. The program also featured a yard exercise illustrating a liquid transfer, and a tour of Greer’s tank wash and terminal facilities. Executive-VP Sales Wes Stone gave a special presentation to the group.

“Director-Training & Development Robert Shivar, Wes and I were enlightened by the kinds of questions Eastman asked, which helped us better understand their logistics challenges,” McPeek stated. “It was a relaxed and open-discussion environment conducive to learning on both sides.”

Representatives from the two departments within Eastman’s Global Logistics Division -- Operations and Procurement -- attended the sessions. In addition to Ragsdale, these personnel included: Jeremy Walker, Procurement Manager for Heritage/Taminco Sites; Lori Dawson, Truck Supplier Performance Manager; Matt Hale, Manager of Truck and Rail Operations; Lesa Haynes, Bulk Truck Shipment Planner for Liquid Bulk Terminals; and Jonathan Winkles, Bulk Truck Shipment Planner for Kingsport, Tennessee. Jeff Hall, Superior Carriers’ Terminal Manager in Kingsport, also attended.

End-of-session feedback from attendees was positive. “It was obvious that teaching was more than just a job to these folks,” observed Ragsdale. “Training is clearly something they enjoy doing.” Or, as McPeek put it: “It’s a good feeling when you can help people learn.” Thanks, Eastman, for providing us the opportunity to partner with you in a way that benefits us all.

Representatives from Eastman Chemical Company visit the TDC! Left to right: Lesa Haynes, Jonathan Winkles, Alan Ragsdale, Lori Dawson, Jeff Hall (Superior), Matt Hale, Jeremy Walker.

Now, the easiest delivery in the world. Emailed. Paperless. Green. Visit www.superiorbulklogistics.com/newsletter

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For many years, Superior Carriers has delivered tank truck loads throughout North America for one of the world's leading chemical manufacturers. On August 13th of this year, our Charlotte, North Carolina SuperFlo facility broadened this customer’s reach by conducting their first transloads in the geographically strategic mid-Atlantic region. Today, SBL’s relationship with this shipper has expanded further to include full, offsite integration of Systems, Applications and Products (SAP) -- supply chain solutions that promise to increase capacity, reduce shipper costs, and improve quality of service.

“SBL’s ability to manage SAP for this shipper -- especially in the area of accounting methodology -- makes it easier to set up rail transfers, expediting all processes associated with order tendering and delivery,” stated Wes Stone, Executive VP-Sales. “This level of offsite order flow management will benefit both parties in our mutual quest to provide safe, efficient transport.”

Rail transfer of this shipper's bulk liquid hazmat product required Superior Carriers to add product dedicated transfer equipment to its custom, self-contained transload truck, including closed loop vapor recovery. “Bringing product in by rail much closer to their mid-Atlantic customer base prior to final delivery by truck will result in significant cost savings for this customer,” observed Stone. “The efficiency of transport represented by rail-to-truck also addresses critical sustainability issues by lowering our carbon footprint, a priority for all parties. And now that we also have full integration of SAP, those rail transfers will be facilitated more easily, creating even greater value.”

SAP provides advanced data analysis and applications that help companies manage, among many other business processes, financial, asset and cost accounting. Their relatively new e-business products include a supply chain management application.

Stone recently was invited to speak at this chemical shipper's U.S. headquarters about how the transportation industry can work with customers to find solutions to create capacity in the marketplace. His presentation focused on the advantages of rail-to-truck transport and, specifically, on carrier management of key logistics applications such as SAP. “We’re very pleased to expand our strategic partnership with this company, one that reduces landed costs, improves service, and makes the entire bulk delivery process faster and easier,” he commented.

SBL’s Charlotte facility is located on the Piedmont & Northern Railroad, a short line which has direct interchanges with the Norfolk Southern and CSX Railroads. In September, the terminal hosted SBL’s first systemwide Transloader Training Class designed to standardize transload and safety practices across all 23 SuperFlo locations. The inauguration of the training program reflects SBL’s fundamental strategic vision that embraces transloading as a way to create customer efficiencies as it addresses a continuing driver shortage. The significant addition of services such as SAP integration supports both of these important goals.

BEYOND TRANSLOADING: SBL AS TOTAL SOLUTIONS PROVIDER

A leading chemical shipper and SBL customer visits our Charlotte, North Carolina transload facility. Left to right, from SBL, are Ray Elliott, Bob Fisher and Brandon Fisher, with customer representatives Neil Hutchinson, Sandy Koert and Erica Henson.

Like LinkedIn? Follow our SBL, Superior Carriers and Carry Transit pages!

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SOUTHEAST REGION ANNOUNCES PROMOTIONS By Rusty Davis, Southeast Region Vice PresidentWe’re very happy to announce that the following well-deserved promotions, all from within the Superior organization, became effective on November 2nd.

At Our Lakeland, Florida TerminalWe congratulate Connie Caldwell on her new responsibilities as Operations Supervisor! Connie joined Superior as a Clerk in 2009, and quickly advanced to the position of Dispatcher. She has since worked closely with Terminal Manager Jimmy Anderson to handle day-to-day operations, including oversight of the maintenance area.

At Our Savannah, Georgia TerminalKudos to two deserving individuals here! Rashawn Vernon is our new Terminal Manager. He joined Superior in 2012 as a Management Trainee at the Greer, South Carolina terminal, moving in late 2013 into the Operations Supervisors role in Savannah. He has worked under the watchful eye of Terminal Manager Tracey Mellott, and is now ready for the next challenge. Tracey will continue her duties as manager of the Augusta, Georgia terminal.

Taylor Smith, who also originally joined our Superior team in Greer, has been promoted from Dispatch Trainee to Dispatcher, and will move from Greer to Savannah by year-end. Both Rashawn and Taylor are Graduates of Georgia Southern University's Logistics Program, and we are confident they will excel in their new positions.

. . . And More Good News at Our Wilmington, North Carolina Terminal!Longtime Dispatcher Jack Sandlin has been named Terminal Manager in Wilmington. Jack joined Superior as a Tank Cleaner in 1990, and worked in that position until he joined the U.S. Navy the following year. After completing his four years in the military, Jack rejoined the Superior team, moving into the Dispatch position in 2001. Jack will assume the Terminal Management role from Mac Stanley, who will continue to manage High Point, North Carolina operations.

Also in Wilmington, Mike Matherly will move from his position as Driver Trainer to Dispatcher, filling the position vacated by Jack. Mike joined Superior in 2006 as a driver, and for the last few years has trained new hires and helped in dispatch as needed. Mike's dispatch experience prior to joining Superior will help him as he assumes his new responsibilities.

We are proud that we have been able to draw on strong and talented individuals from within Superior to fill these positions. It’s a privilege to work for an organization providing the kind of support and training that offers advancement opportunity, incentive and encouragement to all who work hard. I particularly want to thank Tracey Mellott, Mac Stanley, Jimmy Anderson, Phil Henderson and Dave Shisler along with their respective teams for their involvement in the careful selection and training of this group. I could not ask for a more dedicated group to make this possible. Jobs well done by all!

Lakeland, Florida Terminal Operations Supervisor

Connie Caldwell

Savannah, Georgia Terminal Manager Rashawn Vernon

Savannah Dispatcher Taylor Smith

Wilmington, North Carolina

Terminal ManagerJack Sandlin

Wilmington DispatcherMike Matherly

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GATX PROVIDES SPECIALIZED RAIL TRAINING TO SBL

Transloading training is an ongoing priority at SBL. In September, we kicked off our Company’s first internal, systemwide Transloader Training Class, with the goal of standardizing best practices across our SuperFlo network. Then on November 16th-18th, railcar lessor GATX Corporation supported our educational mission by again inviting members of the SBL transloading team to participate in a three-day TankTrainer™ Program at the GATX repair facility in Hearne, Texas.

“We’re thankful to GATX for providing this training to SBL for the second year in a row,” stated Superior Carriers Sr. VP-Operations Steve Lowman. “This is a unique opportunity for us to receive specialized, hands-on and classroom training from a highly respected entity within the industry. The training focuses on the rail car itself, giving our employees a better understanding of its working components, and increasing their transloading expertise.”

Each year, GATX’s mobile classroom rail car travels to various customer sites to train operators, loaders and first responders. Attending this year from Superior Carriers were Parker, Arizona Terminal Manager Steve McCall, Charlotte, North Carolina Terminal Manager Bob Fisher, and Sparta, New Jersey Operations Supervisor Nick Clayton.

Accordingly to Clayton, the training was “very hands on and informative” and provided an opportunity to interact with other Superior Carriers managers who face some of the same transloading challenges. McCall agreed, stating: “Seeing how different valve configurations work both outside and inside the tank car was ideal for giving us additional troubleshooting skills. GATX treated us in a first-class manner, start to finish!”

“Transloading is the fastest-growing business segment at SBL,” stated Gary Watt, Sr. VP and Chief Marketing Officer. “We operate a national network of 23 sites and three sites in Mexico, last year transloading over 11,000 railcars, many leased from GATX. In both years in which we’ve participated in the GATX training, our managers have returned with rave reviews. Clearly it plays a valuable role in deepening our expertise in this critical area of operations, and strengthening safe operating practices for ourselves and for our customers.”

The GATX Mobile TankTrainer™ Classroom

GATX tank training class participants (left to right): Parker, Arizona Terminal Manager Steve McCall; Charlotte, North Carolina Terminal Manager Bob Fisher; and Sparta, New Jersey Operations Supervisor Nick Clayton.

FALL RODEOS ROUND UP FAMILY & FUNSpirited, friendly competition and fellowship were the order of the day at truck rodeos everywhere this fall. Besides showcasing the skill of our drivers, these popular events have become much-anticipated Family Days, with more and more kiddie entertainments and barbecues that offer something for everyone.

The sixth annual rodeo on September 12th in Greer, South Carolina was one such event. “We had seven drivers compete, and we were privileged to host many guests from the region,” stated Terminal Manager Phil Henderson. “Our first place winner was Brad Wyatt (who won a 55" HDTV), second place was Walter Johnson (32" HDTV), and third place Brandon Brown (gas grill). Greer dispatcher Brian Tollison organized a corn hole tournament for our mechanics and tank washers. Greer Tank washer Wayne Brown won that tournament along with a 55" HDTV.” Continued on page 10

pg December 2015 10

On October 31st, the Augusta, Georgia Terminal witnessed its biggest, best, and spookiest truck rodeo yet, with 125 people -- many in Halloween costumes -- in attendance. “This was the first year we held it on Halloween, and it was a blast,” observed Tracey Mellott, Terminal Manager. “This huge event exemplifies the great camaraderie we have at the Augusta Terminal! Thirty drivers participated, some from the Savannah Terminal. Our food table overflowed with turkey, ham, fried chicken, fish, an abundance of fixins, and delicious gourmet cupcakes.”

In the drivers’ costume contest, Cliff Chisholm won Best Overall, Jana Huckaby got top honors for Cutest, and Curtis Thompson won hands down for Scariest. The children’s costume contest was judged in three age groups, 0-3, 4-7 and 7 and older.

Augusta Rodeo Children’s Best Contest Winners . . .Mellott attributed the rodeo’s success to her fantastic staff as well as helpful friends throughout the Superior network, extending special gratitude to Jack McPeek, Robert Shivar, Janie Hedden, Chris Fry, John Fry, Dave Shisler, and Ray Elliott. “It’s impossible to express how much fun we all had,” she said. “Thanks to all who got into the spirit of the day with their costumes and good cheer!”

Judges Todd Lance and Rick Peterson from Greenville Tech Truck Driver Training generously donated their expertise to the competition at Greer. Other guests included Atlanta, Georgia Terminal Manager Lance Hunter, Mobile, Alabama Terminal Manager Leslie German, Savannah, Georgia Terminal Manager Rashawn Vernon, and Southeast Region Fleet Manager Dave Shisler. “We also were honored to have John Frye from Branham Corporation as our Grand Marshall,” Henderson said. “EHS&S Supervisor Ray Elliott served as our roving judge, and was instrumental in setting up our course. LeAnn Roney, Chris Fry, and Janie Hedden graded our tests. Our local Reidville Fire Department even sent out two trucks and four firemen in support of our Family Day!”

Fall Rodeos... Continued from page 9

Greer, South Carolina Terminal Manager Phil Henderson (left) with rodeo winners Brad Wyatt (1st), Wayne Brown (corn hole tournament), Brandon Brown (3rd), and Walter Johnson (2nd).

Reidville Fire Trucks at the Greer Rodeo & Family Day

Greer Rodeo guests (left to right) Leslie German, Rashawn Vernon, Ray Elliott .

Congrats to the winners of the Augusta, Georgia 2015 Truck Rodeo! Left to right: First place Jason Wise, second place David Higginbotham, third place Nick Armstrong.

Rahje Simmons, Children Age 7 & Up

Shaniece Barnes, Children Age 4-7

Madison Mellott, Children Age 0-3

pg December 2015 11

CARRY TRANSIT NEWS

In 2012, Carry Transit purchased 16 acres on President’s Island in Memphis, Tennessee, establishing a thriving transload operation for food grade and chemical products. With the September 2015 purchase of an additional 14 acres with 100 more rail car spots, Carry is one step closer to its vision of offering supply chain solutions combining truck, tank, rail and barge service in Memphis.

“On President’s Island, Carry currently has a well-established operation, transloading on 56 railcar spots -- 28 with steam -- on the Canadian National Railroad, with open service to the BNSF and UP railroads,” stated Carry Transit President Jim Blackmon. “The addition of 100 more rail car spots on 30 total acres allows us to grow not only our inbound and outbound transloading business, but ancillary services such as warehousing and tote and drum filling.”

According to Blackmon, the purchase reflects Carry’s fundamentally innovative approach to multimodal supply chain solutions, a strategy that requires not only capital investment but service-minded management who are fully engaged 24/7 to maximize efficiency and payload. “At the end of the day, we understand that we are providing a service. If we didn’t keep growing and creatively expanding our bulk transport options, we wouldn’t be serving our customers properly,” he commented.

Visit our blogs soon! www.carrytransit.com/blog/ and www.superior-carriers.com/blog/

CARRY TRANSIT EXPANDS MEMPHIS BULK TRANSLOAD OPERATION

TRAINING THE TRAINERSOne of the critical links in Carry’s mission to provide continuous employee education is the support of our driver trainers. In October and then again in November, a group of driver trainers from across the U. S. traveled to SBL’s Training and Development Center in Greer, South Carolina for a week-long event. Trainers worked one on one with instructors and other trainers, focusing on the Smith System, food safety, and driver safety, with the goal of continuous improvement and team building.

Featured speakers included Carry Transit President Jim Blackmon, VP-Operations Doug Bell, Director -EHS&S Tom Gorman, Bridgeview Manager-Operations Support Eric Patterson, VP-Compliance & Training Bill Kennedy, and the Georgia State Police. Carry Transit thanks VP-Training & Development Jack McPeek, Director-Training & Development Robert Shivar, and Terminal Clerk Janie Hedden for their efforts in making it a great week of benefit to all.

The second of two Carry Transit driver trainer “graduating classes” this fall, pictured with some of the trainers at SBL’s Training & Development Center in Greer, South Carolina .

pg December 2015 12

UPERFLO NEWS NEW RAIL OPERATOR IN CHARLOTTE, NORTH CAROLINA

As the new rail operator serving our Charlotte (McAdenville), North Carolina SuperFlo facility, Iowa Pacific Holdings is committed to supporting more competitive rail rates and business growth at this busy bulk transload location.

A ribbon-cutting ceremony on November 10th recognized the agreement between Iowa Pacific and the North Carolina DOT Rail Division (owner of the Piedmont & Northern Railroad) that operationally began in early August. “We’re very pleased to be working with this rail operator, who is dedicated to aggressive marketing and to growing the Piedmont & Northern short line railroad,” stated Superior Carriers Southeast Region VP Rusty Davis. “They’re customer-friendly, easy to work with, and commited to helping us achieve more competitive Class 1 pricing. Most important, the Piedmont & Northern is critically strategic, as it offers our customers access to both the Norfolk Southern and CSXT railroads.”

Attending the ribbon-cutting ceremony was Davis, SBL Sr. VP and Chief Marketing Officer Gary Watt, Superior Carriers Sr. VP-Operations Steve Lowman, SBL Director-National Accounts Frank Prentiss, Superior Carriers Charlotte Terminal Manager Bob Fisher, and Charlotte Operations Supervisor Brandon Fisher.

Bob Fisher is particularly impressed with Iowa Pacific’s innovative efforts to market the short line for passenger and tourism use as well as transloading -- efforts which keep rail rates competitive for all users, including SBL. “One of the railway’s more creative initiatives is its 2015 holiday season inauguration of ‘The Train to Christmas Town,’ a festive train ride for children and their families featuring Santa and his elves,” Fisher commented. The concept is based on the book of the same name by Peggy Bullard Ellis. According to the local Gaston Gazette: “The Train to Christmas Town excursions will mark the first high-profile use of the Piedmont and Northern Railway since Iowa Pacific Holdings signed a lease to operate the route this year.”

From a bulk transport perspective, SBL management is delighted to be working with Iowa Pacific Holdings to offer a service that, due to its connections with larger railway networks, has significant potential to provide cost-effective logistics solutions for our valued customers.

NEW Tank Safety Features . . . Including GEN II Folding Walkway!Superior Carriers, working in conjunction with tank trailer manufacturer ST&E, has designed a Generation II folding walkway with ground-level operation, now featured on our newest trailer. The innovative GEN II collapsible handrail folds down at the rear of the walkway in the same manner as the front section, allowing loading racks to be lowered all the way to the top of the crash box area. Incorporating the same excellent fall protection as prior designs, the GEN II controls are conveniently located at ground level, and is more loading and cleaning rack friendly.

Along with the GEN II railing, our newest trailer also features a Hendrickson Maxx 22T Disc Brake package with HXL7 wheel ends, warrantied for seven years. This is the first tank trailer in the Superior fleet to have disc brakes . . . and we’re excited to road test them and benefit from safer stopping distances and reduced maintenance costs! Also new on this trailer is a Truck Lite sealed harness wiring system with no junction boxes. This feature carries a lifetime warranty on the connections.

Update: BASF Lube Test Shows Good Initial ResultsThe first 50,000-mile lube samples have been taken from our seven Mack sleeper units testing BASF's next generation synthetic FE (Fuel Efficient) transmission and axle lube. Results from BASF’s Lube and Lubrications Solutions lab in Wyandotte, Michigan showed that the samples were “within the metal wear limits” in the transmission and both rear ends. Samples will be taken at each 50,000-mile interval, with the last samples taken at 200,000 miles. We’ll keep you updated!

FROM THE TOOL BOXBy Ken Shafer, Director, Maintenance & Tank Cleaning, Superior Carriers

New GEN II folding walkway in “up” position . . .

. . . and folded down.

Ribbon-cutting ceremony welcomes Iowa Pacific Holdings to Charlotte, North Carolina.

pg December 2015 13

BL SCOOPEach year, 3.4 million professional men and women take on one of the most challenging, important jobs in our economy: delivering our nation’s goods safely and securely. National Truck Driver Appreciation Week, held this year September 13th-19th, honored everyone who contributes to that effort. At SBL, both Carry Transit and Superior Carriers joined in the celebration with dozens of terminal barbecues. “A humble and heartfelt appreciation goes out to all employees and contractors,” commented Superior Carriers President Brian Nowak. “My thoughts always go to the individuals who move a barrel out of the way at 3 a.m., or pick up a piece of scrap metal when nobody is looking. These unsung heroes of our company are the vast majority who ‘do the right thing,’ raising our overall collective character. We have the lowest turnover numbers and win the most awards versus our competitors for good reason . . . we simply have the best people!”

Pedricktown, New Jersey Terminal Manager Scott Hourigan informs us that Superior Carriers has partnered with the Pedricktown Tank Wash to address a parking shortage there, with resulting benefits for all. “This fall as Superior entered its fourth year at the tank wash, we were faced with a shortage of tractor and trailer parking. We worked with Pedricktown Tank Wash owner Brad Holmes to expand the parking into an adjacent field, accommodating up to twenty tractors and forty trailers, as we agreed to an additional five year lease,” said Hourigan. “Then two years ago we engaged a new shop vendor, Cargo Tech International, that has provided exceptional service for both tractors and trailers. This has allowed us cost control for maintenance and tank cleaning.”

Recently, Transportation Analyst John Wade at Albemarle Company asked SBL’s VP-National Accounts Mike Kulaga how to track specific orders through our website. After experimenting with SBL’s Shipment Tracking and Proof of Delivery web features, Wade commented: “Wow! This is exactly what I was asking for . . . I am very impressed. I appreciate the help, and this will allow me to be more responsive to our shared customer.” Thanks to our great IT staff for creating these user-friendly features!

From time to time, the driving public takes a moment to provide feedback on how our drivers are doing. Messages like the one below about a Carry Transit driver remind us of our own high professional standards:

“I am writing you today regarding one of your drivers I had the good fortune to be behind in Indiana last month. . . Your driver drove like a champion. Not only was he safe on the road, he was polite to me. Heading west on the same road were large caravans hauling newly built manufactured homes. These were quite wide, and traffic flowing the opposite direction needed to move over and let them through. Each time one approached, your driver turned on his emergency flashers so I knew something was coming up. It was this gesture, as well as his polite driving in general, that made me write you today. I wish every driver could be like this . . . I think people that follow the rules of the road and are polite to others, especially in a vehicle as large as the truck he was driving, should be commended. Thank you.”

Carry Transit’s Bridgeview, Illinois terminal asks everyone to join them in wishing Matt Rapp a safe and successful new beginning with the Chicago Ridge, Illinois Police Department. “Matt had been an integral member of our Bridgeview tank wash team since February 2012,” stated Carry President Jim Blackmon. “He earned the respect of all those he came in contact with while part of Carry Transit. We celebrated his time at Carry on Friday, November 6th. Best of luck to you in the future, Matt.”

Kudos to the High Point, North Carolina team for providing short-notice help to a valued customer in Danville, Virginia. According to Terminal Manager Mac Stanley: “The customer called late one afternoon, needing two trucks with empty tanks at Continued on page 14

Superior’s Lakeland, Florida terminal extends a special thanks to its driver Mike Ile for the great ribs he made!

Barbecues everywhere brought people together for an hour or two of camaraderie.

pg December 2015 14

SBL Scoop... Continued from page 13

their site the following morning to pump product into, so that repairs could be made to their storage tank. We already had 25 loads on the books for that day, so it took some ingenuity, but we were happy to be able do this!” That afternoon, the customer wrote: “We send our appreciation to the Superior organization for helping us with the empty tanker trucks this morning, and for coordinating this effort and making it a success.” Executive VP-Sales Wes Stone is pleased to announce the promotion of Andy Russo to the newly created SBL position of Regional Sales Manager. “Andy will undergo extended operational and sales training, and be responsible for key regional accounts in Ohio, Kentucky, West Virginia, and Southern Indiana,” Stone commented. “A key contributor to the success of our Cincinnati, Ohio transfer site, Andy will continue to generate strategic value and market growth in his new position within Superior Bulk Logistics.”

In related news, we recognize Rob Hille as the new Operations Supervisor at Superior Carriers’ Cincinnati, Ohio transloading facility. “Rob previously was a dispatcher at our Cincinnati, Ohio truck terminal, and prior to that worked in operations at our Westville, Indiana location,” stated Central Region VP David Niven. “Rob has experience in transloading and truck operations, as he has filled in for Andy on numerous occasions.” Niven informs us that Kevin Springer will be taking over for Rob at our Cincinnati truck terminal in the dispatch role. Currently a dispatch trainee, Kevin previously served as a local driver with the terminal.

Also in the Central Region, we welcome Jonathan "Ryan" McCormick to the South Charleston, West Virginia terminal team. “As a dispatch trainee, Ryan will assist with clerical, dispatch and TMT issues,” said Niven. “Ryan formerly served as a regional driver for that location, and has a dispatch and trucking background. Please join me in congratulating Rob, Kevin and Ryan on their new roles within Superior Bulk Logistics, Inc.”

SBL HONORS VETSTo honor our country’s veterans, Superior Bulk Logistics has contributed 300 wreaths for placement at the Arlington National Cemetery, as part of the “Wreaths Across America” annual initiative. In 2014, this charity organization and its national network of volunteers laid over 700,000 memorial wreaths at 1,000 locations in the United States and beyond.

According to the organization’s website: "Wreaths Across America would not be successful without the help of volunteers, active organizations and the generosity of the trucking industry. We thank them for working with us to remember the men and women who served our country, to honor our military and their families, and to teach our children about our freedom and those who protect it." To find out more, visit wreathsacrossamerica.org.

pg December 2015 15

YOUR BENEFIT4The holidays are upon us, and life gets busier than ever! But before the year ends, please take a moment to read below and make sure you’ve checked all the boxes on our holiday to-do list.

Save That New Tax Form!Superior Bulk Logistics, Inc., is now required by law to send you a new form to be filed with your taxes in 2016. Just as you receive a W-2 from your employer each year, you’ll now receive a second form called the 1095-C, stating that you were offered health insurance by Superior Bulk Logistics, Inc. as mandated by The Affordable Care Act.

Please DO NOT throw away this form. Keep it with your important tax documents and give it to your accountant or tax preparer in 2016. If you have questions regarding the IRS Form 1095-C or any other tax documents, please consult a tax professional. Superior Bulk Logistics, Inc., is not equipped or authorized to provide tax advice.

December Is Open Enrollment MonthIt’s Open Enrollment time for your group health plan! This means you may add or delete coverage for you or your dependents without having a “special event” in your life. Marriage and/or birth certificates of your dependents will be required. Please send HR any requested changes to your health insurance by December 18, 2015.

Designated BeneficiariesAre your designated beneficiaries up to date for your life insurance and 401(k) plans? Take a few minutes to review your chosen beneficiaries, plan benefits and deductions. Please call Yarka Sena or Angelique Mercado with any questions at 800-654-7707, or email ysena@superior-carriers.com or amercado@superior-carriers.com.

Summary of Health Insurance Benefits and CoverageAs part of Health Care Reform, a four-page “Summary of Benefits and Coverage” (SBC) is provided to applicants and enrollees before enrollment or re-enrollment. This snapshot of our coverage makes it easy for you to compare different coverages. During Open Enrollment, the SBC is delivered to your employee mailbox, and posted on the intranet under “HR Forms.”

Plan Limits for Retirement-related ItemsThe IRS has announced the dollar limitations for retirement-related items for the tax year 2016. Here are the highlights:

• The elective deferral (contribution) limit for employees who participate in 401(k) is the same as last year: $18,000. • The catch-up contribution limit for employees aged 50 and over who participate in 401(k) is the same as last year: $6,000.• You can change your deferral contribution percentage: By calling Mass Mutual directly at 1-800-743-5274; or by Making your change directly on the Mass Mutual website at www.retiresmart.com

Remember that your deferral percentage is effective every quarter: January 1st, April 1st, July 1st, and October 1st.

It’s Easy to Roll Over Retirement Assets!Have retirement assets from prior plans? Think about consolidating them into your current Retirement Savings Plan! It’s easy, and it can simplify your retirement planning. To get started, call 1-888-526-6905. The Mass Mutual team of Rollover Specialists will be happy to help you expedite the process.

Automatic Enrollment for New HiresAs a new employee, your primary focus may not be on your retirement. But it’s very important to set in place a process now that helps you retire with a comfortable income. As a newly eligible employee, you will automatically begin participating in our retirement plan. If you have completed 30 days of service and are 21 years of age or older, your automatic payroll deduction will be 3% of pay, starting the first payroll after each quarter.

IT’S YEAR-END REVIEW TIME! By Yarka Sena , Manager - Human Resources

Thank you to our readers for helping us celebrate Superior Carriers' 75th anniversary this year!

pg December 2015 16

AFETY ZONEWHAT MATTERS MOST: COMING HOME SAFELY TO YOUR FAMILY By Tom Gorman, Director, EHS&S

Holidays are right around the corner. In the midst of our busy schedules, let’s take a moment to reflect on why we do what we do.

We all work in order to support ourselves and our loved ones. Before you start work today, remember who is waiting for you to come home from work safely. What would their lives be like if you did not return home, or were involved in an accident that left you with a permanent injury? When it comes to safety, so much is at stake!

For your own sake, and that of your family’s, please rely on your experience and training to do your job the correct way, even if that takes an extra moment or two. Follow procedure on every task, no matter how simple or complex. Be aware of constantly changing conditions, and fight off distractions to concentrate on the job so that you can return home safely, and experience the joy of the season with your family. From all of us at Superior Bulk Logistics, we express our continued thanks for your hard work and dedication to working safely. Happy Holidays to everyone in the SBL family!

MILLION ACCIDENT-FREE MILES PROGRAM UPDATEWe applaud our Pedricktown, New Jersey terminal team as they continue their climb toward two million accident-free miles! The terminal currently stands at 1,255,961 safe driving miles. Two other locations in the Southeast Region that were headed for the two million mile safe mile mark experienced preventable accidents in September, ending their fine run. Wilmington, North Carolina topped out at 1,362,131 miles, and High Point, North Carolina reached 1,201,701 accident-free miles. We proudly recognize all these locations and drivers for their safety and professionalism!

The Markham, Illinois terminal surpassed the 750,000 safe mile mark in September for the first time this year. Congratulations to these outstanding drivers, who will receive a Superior Carriers hat and a certificate for their efforts. Their terminal also will be awarded a certificate for display. The Springfield, Massachusetts and Baltimore, Maryland terminals both drove past the 500,000 accident-free milestone in September for the first time this year. All the drivers will receive a Safe Driving Award patch and a certificate, and the terminal a certificate for display. Let’s keep moving toward that one million mile mark!

Six terminals passed the 250,000-mile mark in September: Atlanta, Georgia; Charlotte, North Carolina; Baton Rouge, Louisiana; Axis, Alabama; and Kingsport and Memphis, Tennessee. We appreciate your hard work and dedication! We hope to see these terminals reach the million mile safe driving mark during the last quarter of 2015. Remember . . . the safe way is the only way. Keep Safety First!

Like many of you, during the Christmas season I ponder with gratitude the many gifts that have been bestowed upon me throughout the year. With all the serious events taking place in our world, it is always comforting to know we can depend upon each other as members of the SBL family. Each of you displays your dedication and professionalism every day, which

is what makes SBL such an outstanding logistics organization. You never disappoint in that you have continued to play a crucial part in producing a very good year for our Company, even when the business climate has been lackluster.

I am so humbled and proud of your commitment and hard work, and feel particularly blessed to be a part. I wish all of you and your families a joyous Christmas and a happy and healthy 2016.

Len F. Fletcher, President & CEO, Superior Bulk Logistics

711 Jorie Boulevard, Suite 101 NorthOak Brook, IL 60523630-573-2555

Superior Bulk Logistics, Inc.®

© 2015 Superior Bulk Logistics, Inc.