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International Office and Partnership

Dear International students,

Welcome to the International Office & Partnerships Universitas Airlangga!

The International Office & Partnership (IOP) provides professional support and advising services to international students and scholars at Universitas Airlangga regarding their visit in Surabaya, Indonesia. The IOP is committed to providing quality advising services and supportive programming to students, scholars, and their institutions to strengthen the international networking. We, and also other institution within Universitas Airlangga provides programs that further augment the mission of the International Office & Partnership and the overall integration of our international student population.

Our goal is to help the international students, scholars, and Universitas Airlangga faculty and staff, navigate the many complexities associated with international partnership in academics matter. This quide book is designed to help you getting around Surabaya upon your arrival and to provide necessary information regarding our beloved campus, Universitas Airlangga.

It is my pleasure to welcome you to the IOP. Whether you are a perspective student, a student already enrolled in an academic program, a department contact, or a member of the Universitas Airlangga network, I encourage you to contact us with any questions you might have regarding the services we provide and/or the information you needed.

Last but not least, it is my pleasure to warmly welcome you to the warmest city in Indonesia and the largest university in eastern part of Indonesia.

Sincerely,

I.G.A.K Satrya Wibawa, MCA Head of International Office & Partnership

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International Office and Partnership

CONTENTS WELCOME MESSAGE i CONTENTS ii INTERNATIONAL OFFICE & PARTNERSHIP 1

Why are we here? 1 What do we do? 1 Meet Our Staff 2 Our Office 3

BEFORE COMING TO INDONESIA 4 Obtaining VISA 4 Sending Copy of Your Passport and VISA 7 International Insurance 7 Indonesian Dictionary and Phrase Book 7

STUDY AT UNIVERSITAS AIRLANGGA 8 Academic Year 8 Academic Guidelines 9 Academic Terms 11 Campus Facilities 14 Accomodations 17 Obtaining VISA-related Documents 19

KITAS and Study Permit 19 Extending KITAS and Study Permit 20 Obtaining SKLD 22

Student Activities (UKM) 23 DOs and DON’Ts 26 Campus Maps 29 Travelling to Other Countries 31 Before Returning to Your Home Country 32

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LIVING IN SURABAYA 34 City Profile 34 Modern Surabaya 35 Climate 36 Language 36 Time 36 Transportation 37 Tours and Travel Agencies 42 Money Changers 43 Hotels 43 Hospitals 44 Banks (Around Campus) 44 Cafés and Restaurants 45 Where to Eat (Within and Near Campus) 45 Souvenir Shops 46 Shopping Malls and Cinemas 46 Clubs and Pubs 46 Sport Centers 47 Where to Hang Out 47 Consulates and Foreign Representatives 48 Religious Facilities 49 Post Office 50 Etiquette 50 Survival Languages 51

REFERENCES 55

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International Office and Partnership

INTERNATIONAL OFFICE & PARTNERSHIP UNIVERSITAS AIRLANGGA

Why are we here? Our staff concern as an office is you, international students or scholars. The members of the International Office and Partnership (IOP) are professionals trained to offer advice regarding immigration policies, tax, and employment issues, as well as non-academic counseling on issues such as adjusting to a new culture and its customs.

Our missions are: • To initiate cooperation and national and international networking for

education, research and community services • To facilitate cooperation and national and international networking for

education, research and community services • To organize and enhance cooperation and national and international

networking for education, research and community services

What do we do? IOP is an independent unit which functions as an entrance gate connecting Universitas Airlangga with the rest of the world. Our work covers domestic and international affairs both as an entry unit and bridging unit.

IOP will provide every administrative and strategic needs, which correspond with domestic and international affairs of Universitas Airlangga. IOP has to do the development activities as well. These activities consist of the increase in the internal Human Resource quality (to accommodate the need and working performance of an internal organization), the external development which is guided by Cooperation, Internationalization and Education Roadmaps, and also the information system development that aims to expand the domestic-international affairs network and cooperation.

As for International Students, IOP works to provide advice and assistance during their study in Universitas Airlangga. Furthermore, IOP will also provide mobility services which include academic as well as non academic matters.

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International Office and Partnership

I.G.A.K. Satrya Wibawa Head of IOP

Dina Septiani Deputy of IOP

Astria Herdiani Admin for Exhibition

& Websites

Andi Hermansyah Domestic

Partnership (DP)

Mochammad Jalal Academic Mobility

Services (AMS)

David Segoh International

Partnership (IP)

Ratna Sari Admin for DP

Sri Nurhayati Archivist

Dewi Sartika Admin for AMS

Dwi Djatmiko Admin for Immigration & AMS

Fidya Aulani Admin for IP US-Europe

Aprilia Pradana Admin for IP Asia-

Pacific

Meet Our Staffs

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Our Office

Office 1: For Domestic Partnership, Scholarships and Exhibitions

Kantor Manajemen, 4th Floor Universitas Airlangga (Kampus C) Mulyorejo Surabaya – Indonesia 60115 Phone : +62 31 591 4042 ext. 410 Fax : +62 31 596 6864

Office 2: For International Partnership and Academic Mobility

Gedung Perpustakaan, 1st Floor Universitas Airlangga (Kampus C) Mulyorejo Surabaya – Indonesia 60115 Phone : +62 31 596 6864 Fax : +62 31 596 6864

Email: international@unair.ac.id iop.unair@gmail.com Websites: international.unair.ac.id www.unair.ac.id/en

Office Hours: Monday – Thursday 08.00 – 16.00 Break 12.00 - 13.00 Friday 09.00 – 15.30 Break 11.45 – 13.00 Service Hours: Monday – Friday 09.00 – 15.00

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Before Coming to Indonesia

BEFORE COMING TO INDONESIA Below is a list of what you must have when you arrive in Indonesia in order to be able to enroll at Universitas Airlangga:

OBTAINING VISA

All international students must obtain Limited Stay Visa (VITAS) or Socio-Cultural Visa (VKSB). However, we strongly suggested you to only use VITAS due to some inconveniences later on. For example, if you come for study purpose by using VKSB, you will – usually – get 2 months of stay permit promptly. However, you will have to go to the local immigration

office every month to prolong the visa for the total stay permit of 6 months. Furthermore, you will have to apply for a new visa from the nearest Indonesian Embassy (it means that you should leave Indonesia) after 6 months stay.

Please be aware that if you come with Visa on Arrival (VoA), you will not be able to extend your visa for the longer study period. VKSB cannot be obtained within Indonesia.

We advise you to apply at least three months before the semester begins. There is a visa fee that might vary from country to country. When you receive your visa, check to see that it is a VKSB. For further information please visit http://www.indonesia.bg/english/visa/jenis_visa.htm

There are two ways in obtaining VITAS for international students, namely: 1. International students who are still in their country and going to apply for

VITAS, require to have: - Study permit. Students must arrange this permit – preferably through

email – with the staff of IOP Universitas Airlangga prior to their arrival. Students with the scholarship provided by the Government of Indonesia should get their student permit from the Ministry of National Education.

- Other documents required:

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Requirements Quantity Notes

Study Permit 1 Provided by Directorate General of Higher Education (DGHE) Indonesia

Letter of Petition 1 From the students to Universitas Airlangga

Copy of Valid Passport 1

Letter of Financing Guarantee 1 Usually from parents or legal guardian

Colored 4x6 cm photographs in red background 2

Copy of the latest certificate and transcript 1 Legalized by the head of

former education institution

Letter of recommendation 1 Signed by the representative office of student’s home country in Jakarta (optional)

Guarantee letter for not participating in any political activities during the students’ stay in Indonesia

1

Provided by the students, signed on legal stamp (materai) of Indonesia

Guarantee letter for not working during the students’ stay in Indonesia

1

Guarantee letter to obey all the regulations of Republic of Indonesia

1

Letter of petition from the Universitas Airlangga 1

Sent to the Bureau of Planning and Foreign Cooperation, the Ministry of National Education in Jakarta

Reference of health condition 1 Issued by a medical institution or an institutional doctor.

Curriculum Vitae (CV) 1 Provided by the students

For VITAS holders, you must come to IOP within 7 days since your arrival. Our staff will accompany you to nearest Immigration Office to help you report your coming. If you are tardily reporting your arrival, you will have to leave Indonesia and apply for a new visa to re-enter Indonesia. VITAS holders will hold a KITAS (a yellow card of limited stay permit) and the immigration control book (blue). You can see page 19 for further information about KITAS.

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2. VKSB Conversion - For VKSB holder, the students are welcomed to start their study in

Universitas Airlangga even though their student permit is still in progress. This regulation is also applicable for students with certain circumstances, such as the registration date is close enough with the starting date of the study scheduled.

- Other documents required: Requirements Quantity Notes

Valid Passport 1 Study Permit 1 Provided by DGHE Indonesia

Departure Card 1

A small paper which consists of departure card and arrival card that you fill, given by the flight attendant on the plane, before landing, and the arrival card will be submitted to the immigration officers in the airport, and they will give you the departure card and the date of your arrival on it that you will keep until you go abroad again. It is suggested that it is securely attached in the student passport.

Copy of Departure Card 1 Both sides

Copy of passport 1 Identity page 1 Visa page

Colored photographs in red background 6 3 x 4 cm

Letter of Sponsorship 1

Signed by the head of IOP/the coordinator for academic mobility on the legal stamp (material) and the official stamp of IOP

Letter of petition from the sponsor 1

Signed by the head of IOP/the coordinator for academic mobility on the official paper and stamp of IOP

Curriculum Vitae 1 Provided by the student Copy of Study permit 1 Provided by the IOP Copy of the VITAS autorotation 1 Issued by the Directorate General

of Immigration in Jakarta

Filling the immigration form 1 Provided by the immigration office, assisted by IOP staff

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SENDING COPY OF YOUR PASSPORT AND VISA We highly suggest you to send the first page of your passport and your visa to our staff prior your arrival. This is due to help you with your registrations in Universitas Airlangga. All international students are encouraged to contact our staff below as soon as they have arrived in Surabaya.

Contact Person:

Ms. Dewi Sartika (Dewi) Administrator for Academic Mobility Services IOP Universitas Airlangga Kampus C Mulyorejo Email : sartika_dew@yahoo.com / dewisartika@unair.ac.id Mobile Phone : +62-8523-0027-246

INTERNATIONAL INSURANCE We strongly suggest you to have international insurance that covers your basic health and travel insurances. Please make sure that it works in Indonesia for any circumstances.

INDONESIAN DICTIONARY AND PHRASE BOOK Please consider bringing Indonesian Dictionary and Phrase Book to help you well adjusting to Indonesian customs. You can get them in various bookstores in Indonesia as well upon your arrival.

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STUDY AT UNIVERSITAS AIRLANGGA ACADEMIC YEAR Universitas Airlangga’s academic year is divided into Odd Semester (September – December) and Even Semester (March – July). One semester takes up to 13 weeks at maximum, excluding the mid-term test and the final test.

Academic Calendar for Odd / Even Semester (estimation):

Events Time Add/Drop Period Mid-August / Mid-February Mid-term (UTS) Mid-November / Mid-April Final term preparation week Early January / End of June Final term (UAS) Mid-January / June – July

Holidays:

Date Events 01 January New Year 23 January (tentative)* Chinese New Year 04 February (tentative)** Birth of Prophet Muhammad SAW 23 March (tentative)*** Balinese “Day of Silence” 06 April (tentative) Good Friday 05 May (tentative)**** Vesak Day 17 May Ascension Day of Christ 16 June (tentative)** Ascension of Prophet Muhammad SAW 17 August Independence Day 19 August (tentative)** Eid al-Fitr (end of Ramadhan) 26 October (tentative)** Eid al-Adha (Feast of the Sacrifice) 15 November (tentative)** Islamic New Year 25 December Christmas Day

Notes: ∗ depends on the 1st day of Lunar Calendar ** depends on the Islamic Calendar calculation *** falls on Bali’s Lunar New Year ****depends on the first full moon day of May

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ACADEMIC GUIDELINES

a. Tuition Fee The International Students are required to pay the tuition fee per semester and additional fees set by respected faculty. For the students who get the scholarship from the government of Indonesia, the tuition fee is covered and taken care of by the Directorate of Academic.

b. Orientation A special orientation program will be held for international students who study at Universitas Airlangga. This orientation is organized by IOP. The program is aimed at introducing international students to academic and social atmosphere in Universitas Airlangga.

c. Important Websites Below are the list of faculty websites and other websites related to Universitas Airlangga that you might want to check out in order to get a general idea on what courses you should take:

Universitas Airlangga : http://unair.ac.id/ IOP : http://international.unair.ac.id/ Library : http://lib.unair.ac.id/ Faculty of Medicine (FK) : http://fk.unair.ac.id/ Faculty of Dentistry (FKG) : http://fkg.unair.ac.id/ Faculty of Economic and Business (FEB) : http://feb.unair.ac.id/ Faculty of Law (FH) : http://fh.unair.ac.id/ Faculty of Psychology (FPsi.) : http://psikologi.unair.ac.id/ Faculty of Pharmacy (FF) : http://ff.unair.ac.id/ Faculty of Social and Political Sciences (FISIP) : http://fisip.unair.ac.id/ Faculty of Humanities (FIB) : http://fib.unair.ac.id/ Faculty of Veterinary Medicine (FKH) : http://fkh.unair.ac.id/ Faculty of Science and Technology (FST) : http://fst.unair.ac.id/ Faculty of Public Health (FKM) : http://fkm.unair.ac.id/ Faculty of Fisheries and Marines (FPK) : http://fpk.unair.ac.id/ Faculty of Nursing (FKep.) : http://ners.unair.ac.id/ Post-graduate Program (Pasca-sarjana) : http://pasca.unair.ac.id/

d. Graduation All international students who take a degree program are entitled to join the graduation ceremony. It is compulsory for students to attend the graduation ceremony as a requirement to receive the graduation

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certificate. Graduation ceremony is held three times a year: in April, July, and October.

e. Grading system The grading system in Universitas Airlangga applies the Grade Point Average (GPA) on the scale of 4.00 based on the accumulation of all grades in the semester divided by the number of credit taken by the students.

f. Credit System Universitas Airlangga applies SKS or Semester Credit System as the measurement standard of the courses. One (1) SKS is equal to 50 minutes class meeting. The value of SKS directly influences the grades (after multiplied by the grade obtained in each course).

g. Language Center International students may develop their Indonesian ability by joining an Indonesian course at PINLABS (Language Information and Services Center), Faculty of Humanities. In addition, International Students may join courses on foreign languages such as Japanese, German, Mandarin, and French, at PINLABS or other private language centers in Surabaya. It is located in Campus B, Universitas Airlangga and open from 09.00 – 15.00.

GPA 3.51 – 4.00 = cum laude 3.01 – 3.50 = very satisfactory 2.51 – 3.00 = satisfactory

Grades A = 75 – 100 AB = 70 – 74 B = 65 – 69 BC = 60 – 64 C = 55 – 59 D = 50 – 54 E = < 49

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ACADEMIC TERMS

Kampus (Campus) The land on which the buildings of a college or university are located

Departemen (Department)

Administration subdivision of a school, college, or university through which instruction in a certain field of study is given

Dekan (Dean) Director or highest authority within a certain professional school or college of a university

Dosen (Lecturer)

The members of the teaching staff and Occasionally the administrative staff, of an educational institution. The faculty is responsible for designing the plans of study offered by the institution.

Dosen Wali (Academic Advisor)

A member of a college faculty who helps and advises students solely on academic matters

Dosen Pembimbing (Supervisor)

The professor who works closely with students in advising the students in choosing and working on the subject of their thesis

Dosen Pembimbing Riset (Primary Professor / Thesis Adviser)

For research degrees, the professor who works closely with a student in planning and choosing a research plan, in conducting research, and in presenting the results. The major professor serves as the head of a committee of faculty members who review progress and results.

Asisten Dosen (Teaching Assistant)

A graduate student who acts as instructor for an undergraduate course in his or her field, in return for some form of finance from the university

Sarjana (Graduate)

A student who has completed a course of study at the university level. A graduate program at a university is a course of study for students who already hold a bachelor’s degree.

S1 (Bachelor’s degree )

Degree awarded upon completion of approximately four years of full-time study in the liberal arts and sciences or professional subjects. It is a prerequisite to study in a

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graduate program

Gelar (Degree)

Diploma or title conferred by a college, university or professional school upon completion of a prescribed program of studies

Skripsi (Thesis)

A written work containing the results of research on a specific topic prepared by a candidate for a bachelor’s or master’s degree

BIPA Program designed to teach Bahasa to the non-Bahasa speakers

English as Second Language (ESL)

A course used to teach English to students whose first language is not English

Kegiatan Ektrakurikuler (Extracurricular activities)

Non-academic activities undertaken outside university courses

Plagiat (Plagiarism)

The use of another person’ words or ideas as your own

Belajar Mandiri (Independent study)

Official coursework undertaken outside a classroom setting. It will usually be monitored by a professor.

Magang (Internship)

Placement of a student in a work environment in order to acquire professional experience

Ujian Tengah Semester (UTS)/Mid-term

An exam administered after half the academic term has passed that covers all class materials studied until that point

Ujian Akhir Semester (UAS)/ Final Exam

An exam administered after all period of the academic term has passed that covers all class material studied until that point.

Mata Kuliah (Courses)

Regularly scheduled class sessions of one to five hours (or more) per week during a term. A degree program is made up of a specified number of required and elective courses and varies from institution to institution.

Mata Kuliah Pilihan (Electives Courses)

Courses that students may choose to take for credit toward their intended degree, as distinguished from courses that they are required to take

Programs / Mata Kuliah Program or course that a student is required to

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yang Sudah Diambil (Prerequisite Courses/Programs)

complete before being permitted to enroll in a more advanced program or course

Compulsory Course/ Mata Kuliah Wajib

Courses that students may have to take for credit toward their intended degree

Kuliah (Course/Lecture)

Common method of instruction in college and university course; a professor lecture in classes of 20 to several hundred students. Lectures are supplemented by regular small group discussions led by teaching assistants.

Indeks Prestasi Kumulatif (IPK) / (GPA)

A system of recording achievement based on a numerical average of the grades attained in each course

Registration/pendaftaran Process through which students select courses to be taken during a semester

Semester Period of studying lasting approximately 15 to 16 weeks or one-half the academic year

Mahasiswa Baru (Freshman)

A first year student at a college or university. It is commonly known as “MaBa (mahasiswa baru)” in Bahasa Indonesia.

Mahasiswa(Full-time student)

A student who is enrolled at a university and is taking the minimum number of credits to meet the university and immigration requirements

SOP (Tuition Fee)

An amount charged by universities, in addition to tuition, to cover costs of institutional services

Fellowship A form of financial assistance, usually awarded to a graduate student, in which there is generally no service is required of the student

Beasiswa/Scholarship A study grant of financial aid, usually given at the undergraduate level that may take the form of a waiver of tuition and/or fees

Pengisian KRS (Add/Drop period)

A process at the beginning of each semester during the first ten days, whereby students can delete or add classes with the faculty’s permission

Kartu Rencana Studi (KRS)

Students’ study plan, consisting of a course plan proposed to the supervisor, and if it’s approved,

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(Study Plan) it will be submitted to the academic office. Kartu Hasil Studi (KHS) (Semester Academic Transcript)

A certified copy of a student’s academic record in every semester

Transkrip (Transcript) A certified copy of a student’s academic record

CAMPUS FACILITIES A. Library

Universitas Airlangga’s libraries are located on each campus. Most faculties and departments also have their own library. All students may benefit the facilities by showing KTM (Kartu Tanda Mahasiswa) or Library Card as it is used for borrowing books at the faculty.

B. ICT (Information Communication Technology) Each faculty provides internet access for its students. Internet access is also available at the main library. Several campuses even provide free Wi-Fi facility. Internet access is also available at various internet kiosks in and around campus complex.

C. On Campus Accommodation Living on campus allows you to be close to university facilities and can be great for students who never lived out home before. Universitas Airlangga provides dormitories which are really close to campus (see page 17).

D. Intercampus Bus Universitas Airlangga provides mini buses called Flash (Fast Local Area Shuttle) as campus shuttle bus. The route is along Campus A, B, and C. All students may use the facilities for free. Flash runs once every hour and goes around campus B to Campus A and lastly to Campus C. It passes dormitories in Campus C as well.

The Flash starts from Campus B, then reach Campus A in 5-10 minutes later, and arrives in Campus C in 15-20 minutes after departing from Campus A. The schedule as follows:

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Morning*: 6.20 7.20 8.20 9.20 10.20 11.20 *depending on the traffic and number of passengers, the bus can leave a few minutes earlier or later than the above departure schedule. You are suggested to be at the designated bus stops at least ten minutes prior to the departure time.

Noon*: 13.00 14.00 15.00 16.00 17.00 *the Flash bus unfortunately does not go to Campus A at these hours

E. Health Insurance and Health Facilities Universitas Airlangga provides health services (known as Airlangga Health Care Center/ AHCC) as well as medical officer and pharmacy which open for students, employees, or public. AHCC is available in Campus B and Campus C.

Campus B Campus C Jl. Airlangga No. 4-6 Surabaya Student Center Ph. +62 31 70602016 Ph. +62 31 70602016 E-mail: managedcare_unair@yahoo.co.id

Universitas Airlangga students are covered by a health insurance by PT. Jasa Raharja Surabaya. The health insurance covers death insurance, permanent disabilities, and treatment cost.

F. Sport and Recreation Facilities Each campus provides sport facilities such as basket ball, volley ball, and tennis courts. The main library at campus B often organizes free movie program.

G. Photo Copy and Printing Booth Photo copy booth is available in campus surrounding. Each faculty provides photo copy booth. The most popular one is PINK photo copy booth located behind the main library in Campus B. Printing and photo copy booths are also available in the main library.

H. Student Society In addition to academic activities, each student has many opportunities to develop her social skills during the study in Universitas Airlangga. One of the ways is by joining non-academic activities provided by the university in a form of UKM (Students Activity Unit, see page 23). For

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students who have interest in art and music, they can join UKTK (Traditional Dance and Karawitan Unit), Chorus, or even Photography. For those who like sport, they can join Volley, Basketball or Table Tennis Club. ‘Wanala’ is also available for those who love outdoor adventures.

I. Student Counseling Every student is entitled to have one academic supervisor assigned by the respected faculty. The supervisor academic may act as the supervisor for non-academic activities as well. Universitas Airlangga also provides counseling facility under Faculty of Psychology. In addition, students may consult about their future careers.

J. Rules and Regulations International students are expected to wear appropriate clothing (it is not encouraged to wear T-Shirt/tank top and sandals/slippers in campus). The consumption of addictive substances and alcoholic drinks are prohibited in campus areas. Each faculty applies additional rules concerning this matter. Public Display Affection (PDA) is not allowed in the campus area.

K. Study & Security (on-off campus emergency contact number) Each campus is equipped with 24-hours security system in a case of emergency. Students are able to contact nearby police or hospital (the emergency contact number attached).

Important number Ambulance ………………………………………..... 119 Accident Ambulance ………………………………………..... 118 International Access ………………………………………..... 101 Fire Department ………………………………………..... 113 Local Information ………………………………………..... 108 Time Information ………………………………………..... 103 Police ………………………………………..... 110

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ACOMMODATIONS In the application form, students must indicate their accommodation preferences, especially if they want to stay on campus. In this respect, the IOP will do its best to accommodate all students. However capacity is limited. Priority will be given to students who apply on time (before the application

deadline). For female dormitory, you should book it in advance.

Dorm rooms are excluding bathroom. You will have to share bathrooms with other students. Unfortunately, there is also no laundry room in the dorm buildings.

Though, there is a laundry service called “Umbah-Umbah” that will help you with your laundry. In addition, you will have to pay additional fee if you bring any electronics such as laptop, rice cooker, fan, etc.

CAMPUS DORMITORY FEES V.A.T. Included

In a room for two per person (one month) IDR 250.000

Single Room (one month) IDR 500.000

Deposit (once, during first entrance) IDR 100.000

The dormitory is located in Campus C (Male Dormitory) and Campus B (Female Dormitory). Below is the address of the dormitories:

Male Dormitory: Asrama Mahasiswa Kompleks Kampus C Univesitas Airlangga Jl. Mulyorejo Surabaya

Female Dormitory: Asrama Ekanita Kompleks Kampus B Universitas Airlangga Jl. Airlangga No. 4 Surabaya, Telp (+6231) 5035134

You will pay the deposit together with the dormitory fee and get it back once you finish your study at Universitas Airlangga. The dorm fee and deposit are paid upon arrival to Universitas Airlangga. The payment is done in cash.

If the settlement is not done within a week after classes start the student will lose the right to keep the room

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Students are allowed to check in the dormitories two days before the orientation for exchange students takes place.

The check out should take place a week prior your return to your home country. Please remember to notify the IOP Administrator for Academic Mobility Service (sartika.dew@gmail.com) about your check out date one week before your departure. Only by doing this properly you will be able to receive your deposit on time. Deposits are returned to students two days before they leave. To receive the money, please visit IOP Administrator for Academic Mobility Service. The payment will directly be done in cash.

Overnight Visitors Students cannot have guests to sleepover at the dormitory. If you got caught having overnight visitors, you will be called and you possibly have to find an accomodation outside the university dormitory. Your friends might only visit you on the terrace of the dormitory.

Repairs If something small needs to be changed or repaired (like a light bulb) in your room you should reach the Dormitory Officer:

Diva (+62-8185-1286-6647) You can reach him during regular work hours (9:00 to 17:00). It would better for you to ask your Indonesian Friend to talk to him.

If you lose your dormitory key a fee of around IDR 20.000 will apply ACCOMODATION OUTSIDE THE UNIVERSITY

If you preferred, you may choose not to stay in the University Dormitory. We will provide assistance for helping you finding it. In general, once you decide to live outside, you can either rent a room (called Kos) or rent a house and share the cost of it with other local / international students. However, the second option will require you to rent for at least 1-2 years (depends on the owner).

Off campus accommodation may vary in terms of facilities and prices. For many local students, an IDR 500.000/room is already suitable. Below is the range of price of Kos in Surabaya:

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PRICES FACILITIES

IDR 250.000 Single room, shared bathroom, electricity*

IDR 500.000 Single room, shared bathroom, electricity*, water, rice, and laundry

IDR 750.000 Single room, inside bathroom, electricity*, fan provided, shared washing machine, kitchen

IDR 1.000.000 – 2.000.000

Single room, inside bathroom, AC, electricity*, shared washing machine, kitchen

*For the electricity included mostly only for lamp and fan (you have to provide your own fan). If you consider bringing laptop / rice cooker you have to pay additional + IDR 25.000 – 100.000

Surely, the quality of the room is better as the price goes higher. However, for international students to have a decent room the cost for renting a room ranges from IDR 1.000.000 – 2.000.000. You can definitely find a room for a cheaper price, but you might want to check the facilities properly. We strongly suggest you to stay in the Dormitory for at least the first 2 months upon your arrival before you decide to move. Please ask advices from local friends if you are considering this option.

OBTAINING VISA-RELATED DOCUMENTS KITAS AND STUDY PERMIT

Upon your arrival, presumable you already have VITAS, the next document you have to obtain is KITAS. KITAS or Limited Stay Permit Card is an obligatory yellow card for the VITAS holders. Recommended for a student who wants to earn a degree or a minimum of one year program. Duration: 6 months, 1 year, 2 years Benefits:

- Does not require monthly visa extension - Costs less than the monthly visa extension

In order to get KITAS, you have to have Study Permit (valid for 1-2 years) which will be available after you submit these following documents to IOP:

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Requirements Quantity Note

Letter of Petition 1 From the students to Universitas Airlangga

Copy of Valid Passport 1 Letter of Financing Guarantee 1 Usually from parents or legal

guardian 4x6 cm photographs with red background 2

Copy of the latest certificate and transcript 1 Legalized by the head of former

education institution

Letter of recommendation 1 Signed by the representative office of student’s home country in Jakarta (optional)

Guarantee letter for not participating in any political activities during the students’ stay in Indonesia

1

Provided by the students, signed on legal stamp (materai) of Indonesia

Guarantee letter for not working during the students’ stay in Indonesia

1

Guarantee letter stating that you agree to obey all the regulations of Republic of Indonesia

1

Letter of petition from the Universitas Airlangga 1

Sent to the Bureau of Planning and Foreign Cooperation, the Ministry of National Education in Jakarta

Reference of health condition 1 Issued by a medical institution or an

institutional doctor. Curriculum Vitae (CV) 1 Provided by the students

Once you received your Study Permit, the others documents needed for making KITAS are similar to VKSB Conversion (see page 6). You will be charge by the Immigration Office for KITAS Fee + IDR 700.000 (1 year) or IDR 2.000.000 (2 year).

EXTENDING KITAS AND STUDY PERMIT Both of your KITAS and Study Permit valid for 1-2 years. Thus, if you consider continuing your study in Universitas Airlangga, you will have to extend both of your KITAS and Study Permit. The requirements for extending your Study Permit:

Requirements Quantity Notes Letter of Petition 1 From the students to Universitas

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Study at Universitas Airlangga

Airlangga Copy of Valid Passport 1 Letter of Financing Guarantee 1 Usually from Parents or legal

guardian Colored photographs 4x6 cm in red background 2

Copy of the latest study permit 1 Provided by IOP or the students

Letter of recommendation 1 Signed by the representative office of home country in Jakarta (optional)

Guarantee letter for not participating the political activity during students stay in Indonesia

1

Provided by students, signed on legal stamp (materai) of Indonesia

Guarantee letter for not working during your stay in Indonesia

1

Guarantee letter to obey all the regulations the Republic of Indonesia

1

Letter of petition from the Universitas Airlangga 1

Sent to the Bureau of Planning and Foreign Cooperation, the Ministry of National Education in Jakarta

Reference of health condition 1 Issued by medical institution or

institutional doctor. Copy of KITAS 1 Provided by the students Copy of Surat Keterangan Lapor Diri (SKLD) 1 Provided by the students (optional)

Copy of Surat Keterangan Tinggal 1 Provided by the local government

Your Study Permit extension is valid for another 1-2 years. The requirements for making KITAS are similar as before (see page 20), and below are:

Requirements Quantity Notes Valid Passport 1 Copy of KITAS 1 Both sides Copy of Immigration Control Book 1 All written pages

Copy of passport

1 Identity page

1 Visa page including the newest page which has the latest immigration stamp

Colored photographs in red 5 3 x 4 cm

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Study at Universitas Airlangga

background 5 4 x 6 cm

Letter of Sponsorship 1

Signed by the head of IOP/the coordinator for academic mobility on the legal stamp (materai) and the official stamp of IOP

Letter of petition from the sponsor 1

Signed by the head of IOP/the coordinator for academic mobility on the official paper and stamp of IOP

Copy of the newest Study Permit 1

Provided by the Ministry of National Education, preceded by the IOP.

Copy of SKLD 1 Provided by the students

Filling the immigration form 1 Provided by the Immigration Office, assisted by IOP staff

Official Fee of Conversion from the local Immigration Office: a. 6 month : IDR 350.000 b. 1 year : IDR 700.000 c. 2 year : IDR 1.200.000

Important Notices: The legal consequences given by the Immigration Officer to the respected students for tardily extending their visas are solely students’ responsibility. The KITAS holder must pay the fine of IDR 200.000 for each day of the detainment. The next visa validation days will be issued and calculated according to the stamped date on the passport. Holidays and weekends are calculated as active days and will be charged as fine as well. Please carefully remember that the process of KITAS extension is longer than the VKSB extension. IOP will only provide assistance in the administration procedure.

OBTAINING SKLD (SURAT KETERANGAN LAPOR DIRI) Other than KITAS, you also need to have SKLD. SKLD is a letter stating that a foreign student has been registered in the Police Record. In case of emergency, the police can identify the foreigners easily. SKLD is submitted to the Police Department in any provinces in Indonesia, called Kepolisian Daerah (POLDA). You are required to make this letter within 30 days after receiving KITAS. You will be asked to give letter of recommendation (provided by IOP Universitas Airlangga) and your finger prints to the Police Department for the records. Below are the required documents needed to obtain your SKLD:

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Study at Universitas Airlangga

Requirements Quantity Notes Copy of Departure Card 1 Provided by the students

Copy of passport 1 Identity page

1 Visa page including the last stamp from the Immigration Office

Copy of KITAS 1

Provided by the students Copy of Immigration Control Book 1

Copy of the latest study permit 1

Colored photographs in red background

5 3 x 4 cm 5 4 x 6 cm

Letter of Sponsorship 1

Signed by the head of IOP/the coordinator for academic mobility on the legal stamp (materai) and the official stamp of IOP

Filling the SKLD and Finger prints form 1 Provided by the Police Office,

assisted by IOP staff

Official Fee of Making SKLD from POLDA: IDR 150.000 – 200.000 / person

STUDENT ACTIVITIES (UKM) The primary objective of the student activities/extracurricular is to encourage extra-curricular and recreational opportunities for students. It develops entertainment programs for the benefit of the Universitas Airlangga’s activities, as well as to empower the students to become involved in Universitas Airlangga and local community.

Furthermore, joining student activities is a good way to help you adapt to university life by meeting new friends. Student activities are held in the afternoon or at night. Some activities have a special fees and the other are completely free. Most of their offices are located at Student Center in Campus C. There are for examples several BSO (Faculty Students’ Activity Units) available in each faculty.

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Study at Universitas Airlangga

Special UKM − Resimen Mahasiswa (Students Regiment) − Pramuka Gudep 622634 (Scout) − Penalaran (Activities include journalism,

research, and making papers) − Mapanza (Socializing about HIV/AIDS and

the danger of drugs) − Pecinta Alam

Increase knowledge and activities in the wild, such as mountain climbing and canoeing

− KSR PMI Educate and empower students in the spirit of Red Cross through constructive trainings and effective leadership. Also provide opportunities for directing and harnessing their energy and idealism into worthwhile humanitarian activities

− Pakar Sajen A Javanese traditional culture extracurricular activity. The activities include: play gamelan (Javanese traditional instrument), learn Javanese literature, play Ludruk and Peran (Javanese traditional drama). Pakar Sajen is available every Monday, Wednesday, and Friday. It is located in a studio on the second floor of Faculty of Humanities.

− Gapus (Gardu Puisi) It is a theatrical activities. Its regular practice is held every Tuesday and Thursday at 4 until 8 pm. This extracurricular has performed in many places. Its nearest agenda is to have performance in six big cities in Indonesia: Surabaya, Malang, Solo, Yogyakarta, Bandung, Jakarta and Lampung.

− Yosakoi (よさこい) It is a unique style of dance that originated from Japan. The style of dance is highly energetic, combining traditional Japanese dance movements with modern music. The choreographed dances are often performed by large teams. It is about 20-30 persons in a team. It is a combination between men and women, so this event will be very excited to be

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Study at Universitas Airlangga

watched. Each year, Yosakoi in Faculty of Humanities takes a part in Yosakoi dance competition. It has won many awards throughout the year.

Religiosity Religiosity should always be integrated in daily life. Therefore, Universitas Airlangga also provides extracurricular activities to integrate spirituality. − Kerohanian Islam − Kerohanian Kristen (Christianity) − Kerohanian Katolik (Chatholicism) − Kerohanian Hindu Dharma (Hinduism) − Kerohanian Budha (Buddhism)

Sports Below are list of students activities that are related to sports. Students get to explore their physical interests with like-minded students. − Sepak Bola (Soccer) − Bola Basket (Basket Ball) − Bola Voli (Volley Ball) − Tenis Lapangan (Tennis) − Bulu Tangkis (Badminton) − Bridge − Softball

Martial Arts

This student activity introduces students to basic principles of self defense and the technical basis of it. Martial arts training enable students to possess an effective method of self-defense together with the confidence to handle any situation. Tae-kwondo Merpati Putih Kempo Tapak Suci Perisai Diri PSH Terate

Ju-jitsu

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Study at Universitas Airlangga

Arts − Tari dan Karawitan (Traditional

Dance and Musical) − Paduan Suara (Choir) − Seni Fotografi (Photography) − Sinematografi (Cinematography) − Teater (Theater)

DOs and DON’Ts

DOs In Campus Life

• Be on time for classes and other activities • Show respect by keeping silent and attentive

throughout the lecture • Complete all your assignments • Student has the responsibility to respect the

rights and property of others, including other students, the faculty and the administration

• Student has the responsibility to be fully acquainted with the published student’s rules and to comply with them and the laws of the land

General Behavior • Be sure to smile when you meet people you know. Javanese people

appreciate a ‘polite smile’ • Bending your head down a bit when passing a group of older people is

considered polite • In Indonesia, when you address someone, it would be considered more

polite if you use these specific terms before mentioning the name: - Bapak (Pak) for Mr. - Ibu (Bu) for Mrs. - Mas for young man - Mbak for young woman / Miss

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• Always remember to take off your shoes whenever you are entering houses, Masjids, and temples.

• Only use your right hand for giving and receiving things. Using the left will consider as impolite and rude.

When Bargaining • Ask to taxi driver to use Argo Meter before getting in. If the drivers give

you specific tariff make sure you know the standard price before you agree with the price. Taxi driver will expect you to round-up the fare up to the closest thousands of Rupiahs. For example, the Argo is IDR 14.230, you have to pay IDR 15.000

• Give some tips for any special services > IDR 10.000 (luggage only) you received from someone. Hotel porters expect a few thousands rupiah per bag. Tipping is not a normal practice in Indonesia, but it is often expected for any special services. If someone guides you around tourist attractions you need to give them tips as well, even if they do not say the price.

• If you are going to purchase something without fix-price, you normally should bargain for 50%-75% from the price mentioned by the seller.

Entering Restroom • Bring your own tissues before you are entering restroom in someone’s

house, malls, restaurants, or other public places. • Always remember to pour down water after you have done your

‘business’ • Bring your own hand-sanitizer wherever you go, as some places might

run out of soap

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Study at Universitas Airlangga

DON’Ts In Campus Life

∗ Don’t wear inappropriate clothing when you are in campus. Wearing shorts, tank-tops, miniskirts, and sandals are considered impolite

∗ Spitting is prohibited on and off the campus ∗ Students are not allowed any form of plagiarism and falsification, such as

copying and allowing people to copy, plagiarize during exams, lab assignments or thesis and the like

∗ Don’t smoke and drink alcohols in offices, classrooms, and public places. General Behavior ∗ Don’t put your hand on the hip when you are talking to Indonesian. It

considers as impolite attitude, especially if you are talking to the elderly ∗ Don’t demonstrate affections (kissing,

hugging, etc) in public and sacred places ∗ Don’t put your feet on the table / chair ∗ Don’t be upset whenever your local friends

standing close to you in a queue or even if your friend (with the same sex) holds your hand. It is one of the ways to show your friendship and friendliness.

∗ Don’t be offended when your friend asks personal question like “How old are you?” or “Are you married?”. It is one of the ways of Indonesian to get to know someone.

∗ Don’t be noisy when entering a Masjid, temple or any other sacred places

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CAMPUS MAPS CAMPUS A

1. Universitas Airlangga Dentistry Hospital 2. Campus A Library 3. Graha BIK-IPTEKDOK Meeting Hall 4. Faculty of Dentistry (FKG) 5. Faculty of Medicine (FK)

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CAMPUS B

1. Masjid Nuruzzaman 2. Magister Management 3. Post-graduate (Pasca-sarjana) 4. Hall 5. Center for Career Training &

Entrepreneurship 6. Airlangga Health Care Center (AHCC) 7. Female Dormitory 8. Campus B Library 9. Faculty of Economy and Business

(FEB) 10. FEB (Vocational Department)

11. Faculty of Social and Political Sciences A

(FISIP A) 12. FISIP B 13. FISIP C 14. FISIP D 15. Faculty of Law (FH) 16. PINLABS / Language Center 17. Faculty of Pharmacy (FF) 18. Faculty of Humanities (FIB) 19. Post-graduate & Faculty of Psychology

(FPsi) 20. Parking Lot

Entrance Gate Exit Gate

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CAMPUS C

1. Rektorat (Manajemen Building) 2. Kahuripan Building (Campus C

Library) 3. Student Center (New) 4. Male Dormitory (Old) 5. Student Center (Old) 6. Auditorium 7. Sports Hall 8. Male Dormitory (New) 9. Universitas Terbuka 10. Faculty of Science and Technology

(FST)

11. Universitas Airlangga Press 12. Faculty of Public Health (FKM) 13. Faculty of Nursing (FKep.) 14. Tropical Disease Center (TDC) 15. Teaching Hospital (RSP) 16. Tropical Disease and Infection Hospital

(RSPTI) 17. Faculty of Veterinary Medicine (FKH) 18. Veterinary Teaching Hospital 19. Faculty of Fisheries and Marine (FPK)

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Travelling to Other Countries

TRAVELLING TO OTHER COUNTRIES All international students who wish to travel out of Indonesia must have Re-entry Permit issued by the Department of Immigration. It varies depending on your interests. There are Single Re-entry Permit (ERP) and Multiple Re-entry Permit (MRP).

Single Re-entry Permit (ERP) is valid for one time re-entering Indonesia, whereas Multiple Re-entry Permit (MRP) is valid for 6 months and 1 year re-entering Indonesia. The holder of MRP can exclusively travel abroad for several times and re-enter Indonesia within 6 months or 1 year.

Official Fee from the Immigration Office: ERP : IDR 200.000 MRP for 6 months : IDR 600.000 MRP for 1 year : IDR 1.000.000

This fee is excluded for service charge IDR 50.000 from IOP Universitas Airlangga for these following expenses: immigration form, copy of documents, legal stamp, and transportation.

The students who received scholarship from the Government of Republic of Indonesia do not need to pay the fee, as it has been provided by the Ministry of National Education of Republic of Indonesia.

However, IOP Universitas Airlangga encourages the students to make their extension by themselves, so that they will learn how to process their immigration arrangement. Assuredly, IOP will provide the assistance and supervision for the students during this process. Below are the required documents:

Requirements Quantity Notes Valid Passport 1

Provided by students KITAS 1 Immigration Control Book 1

Copy of passport 1 Identity page

1 The latest page for the conversion into KITAS

Copy of KITAS 1 Both sides

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Before Returning to Your Home Country

Copy of Immigration Control Book 1 All the written pages

Letter of Petition 1 Signed by the head of IOP/the coordinator for academic mobility on the official paper and stamp of IOP

Filling ERP/MRP form 1 Provided by the Immigration Office, assisted by IOP staff

BEFORE RETURNING TO YOUR HOME COUNTRY Once you finish your study, earn your degree, and will return to your home country permanently, please make sure that you do not have any obligations left related to Universitas Airlangga and any other places (library, Kos, etc). Before return to your home country, you must make your Exit Permit Only (EPO). EPO is only valid for 7 days after issued by the Immigration Office and it will be expired afterwards. It is suggested that the students submit the documents for exit permits minimum 7 days prior to the departure date. This permit is free from charge.

Required Documents: Requirements Quantity Notes

Valid Passport 1 Provided by students. Only passport will be returned to the students, KITAS and Immigration Control Book will be returned to the immigration

KITAS 1

Immigration Control Book 1

Copy of passport 1 Identity page

1 The latest page for the conversion into KITAS

Copy of KITAS 1 Both sides Copy of Immigration Control Book 1 All the written pages

Letter of Petition 1 Signed by the head of IOP/the coordinator for academic mobility on the official paper and stamp of IOP

Filling the EPO form 1 Provided by the Immigration Office, assisted by IOP staff

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Living in Surabaya

LIVING IN SURABAYA CITY PROFILE The earliest record of Surabaya was in a book dated in 1225, written by Chau Ju-Kua, in which it was called Jung-ya-lu, the ancient name of Surabaya. Ma Huan documented the early fifteen-century visit of Zheng He's ship in his book (1433) Ying-yai Sheng-lan: "after travelling south for more than twenty li, the ship reached Sulumayi, whose foreign name is Surabaya. At the estuary, the out flowing water is fresh. It is then officially established in 1293. The date was taken from the glory of Raden Wijaya, the first king of Majapahit Kingdom, who won the battle against Chinese troops.

As Indonesia’s second largest city, Surabaya is known for its frankness and hot weather. Having the fierce struggles of Independence, Surabaya is also known

as “the City of Heroes”. The Battle of Surabaya in 1945 played an important role for galvanizing independence movements and gaining international support for Indonesian Independence.

Surabaya is locally believed to derive its name from the words sura or suro (shark) and baya or boyo (crocodile). In the local myth and Jayabaya prophecy (an ancient Javanese belief), a giant white shark and a giant crocodile were believed to have a fight against each other in order to gain the title "the strongest and most powerful animal" in

the area. Now the two animals are used as the city's landmark, the two facing each other while circling, as depicted in a statue appropriately located near the zoo’s entrance.

Surabaya Landmark

Jalan Pahlawan Surabaya

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Living in Surabaya

MODERN SURABAYA As the main seaport and commercial center in the Eastern region of Indonesia, Surabaya has also become one of the largest cities in Southeast Asia. Today, Surabaya's population is around 3 million. The dynamics of Surabaya are also affected by three major ethnicities that inhabit this city, namely the Javanese, Chinese, and Arabic. Thus, the level of religiosity is also quite high in this area, as well as the feeling of high solidarity within the community.

In contrast, the modern Surabaya has been receiving many foreigners. Clubs, discotheques, pubs, etc are scattered throughout the city. Many of youth are also more familiar with the Western Culture. In order to preserve the local culture, the Regional Government centralized the cultural events in Balai Pemuda and has been encouraging to hold more cultural festivals. Malls will be filled with youths for various activities from business meeting to exercising.

Moreover, with the building of Suramadu Bridge (2009) that connects Surabaya with Madura Island, Surabayanese has helped the Madurese to modernize their living style. It is currently the longest bridge in the country as well. Previously, Madura which is famous for its Karapan Sapi (cow race) can only be accessed by a

ferry service that operates regularly from Surabaya's port, Tanjung Perak. With this bridge, the business activities from and to Madura have been increasing in these recent years.

Surabaya is home to the Eastern Armada, one of the two armadas of the Indonesian Navy. Its strong maritime heritage is also reflected with the Submarine Monument – a Russian-made submarine – called Pasopati, which has been converted into a museum in the city centre. Flooding is common in many areas of the city during the rainy season, mostly caused by clogged sewers and inept bureaucracy. However, the flood will shortly drain in couple hours.

Suramadu Bridge

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Living in Surabaya

CLIMATE Surabaya features a tropical rainy and dry season. The city’s rainy season runs from November through May, while the dry season covers the remaining five months (June – October). Unlike the other cities and regions, the average high and low temperature in Surabaya is very consistent throughout the year. Overall, the average high temperature is + 310C and the average low temperature is + 260C. On average, Surabaya sees approximately 1500 mm of precipitation annually.

Average Temperature in Surabaya Month Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec Year Average high °C (°F)

30 (86)

30 (86)

30.6 (87)

31.1 (88)

31.1 (88)

30.6 (87)

30.6 (87)

31.1 (88)

31.7 (89)

32.8 (91)

32.2 (90)

31.1 (88)

31.1 (88)

Average low °C (°F)

25 (77)

25 (77)

25 (77)

26.1 (79)

26.1 (79)

25 (77)

24.4 (76)

25 (77)

25 (77)

26.1 (79)

25.6 (78)

25.6 (78)

25.6 (78)

Precipitation mm (inches)

280 (11.02)

250 (9.84)

230 (9.06)

140 (5.51)

100 (3.94)

50 (1.97)

20 (0.79)

10 (0.39)

10 (0.39)

40 (1.57)

120 (4.72)

130 (5.12)

1,470 (57.87)

LANGUAGE Generally, Indonesians speak Bahasa Indonesia to communicate with each other. In addtion, Indonesia consists of hundreds of ethnicities who have their own languages and dialects, therefore, the Surabayanese also have their own language and dialect. As part of Java Island, Surabayanese speak Javanese with their own dialect called Suroboyoan. A stereotype of this dialect concerns equality and directness in speech. The usage of Suroboyoan is less strict than the Central Javanese dialect. The Surabayanese dialect is actively promoted in local media, such as in local TV shows, radio and traditional dramas called Ludruk. The Madurese language influences the Surabayanese dialect of Javanese which usually spoken in the streets.

TIME In Indonesia, the keeping of standard time is 24-hours format which is divided into three time zones, Surabaya follow the Western Indonesian Time/WIT (Waktu Indonesia Barat/WIB) (UTC+7). If you have to attend formal meetings please make sure you come on time, while on attending informal meeting, Indonesian usually comes 10-15 minutes later than the scheduled time.

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Living in Surabaya

TRANSPORTATION The transportation in Surabaya is supported by the infrastructure of land transport, sea and air that could serve the local trip, regional, and international. The types of public transportations in the city are taxi, bemo, becak, and bus.

AIRPLANES Juanda International Airport is home to domestic and international flights. Mostly flights to go to Eastern part of Indonesia, as well as to Australia and the Pacific depart from this airport:

Garuda Indonesia www.garuda-indonesia.com (031)5468501 Citilink www.citilink.go.id (031)2931100 Lion Air www2.lionair.co.id (031)5036111 Merpati www.merpati.co.id (031)688111 Batavia Air www.batavia-air.com (031)5049666 Sriwijaya Air www.sriwijayaair.co.id (031)58251277 Air Asia www.airasia.com (031)5303030 Malaysia Airlines www.malaysiaairlines.com (031) 5318632 China Airlines www.china-airlines.com/en (031)5470898 Cathay Pacific www.chataypacific.com/id (031) 5345052 Tiger Airways www.tigerairways.com 007 803 60 1933

TAXIS There are numerous taxi companies in Surabaya whose cars are mostly new. Most of them will use Argo Meter for counting the fee. However, there are some that prefer not to use the Meter. If this happens, you have to bargain with the driver. We recommend you to use these taxi companies below:

Bluebird (031) 3721234 O-Renz (031) 8799999 Cipaganti (031) 71770000 / 77070000 Gold (031) 8545555 Silver (031) 5600055

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Living in Surabaya

BUSES There are four bus terminals that connect parts of Surabaya:

1. Bungurasih/Purabaya Terminal Located in the South of Surabaya, Bungurasih is the busiest terminals in Surabaya, both for with Surabaya route and inter-city and inter-province routes. Its route also goes to the Juanda International Airport. This terminal serves buses and bemo.

2. Bratang Terminal Located in the East of Surabaya, Bratang Terminal mostly serves bemo. The only bus that starts from this terminal is DAMRI bus that goes to Bungurasih Terminal.

3. Wonokromo/Joyoboyo Terminal Located in the South of Surabaya, Wonokromo Terminal mostly serves bemo. The only bus that starts from this terminal is DAMRI bus that goes to Bungurasih Terminal.

4. Tambak Oso Wilangun Terminal Located in the North-West of Surabaya, Tambak Oso Wilangung Terminal is close to the border of Gresik. It serves mostly bemo. The only bus that starts from this terminal is DAMRI bus that goes to Bungurasih Terminal.

Bus Route Code Routes

C Purabaya - Darmo - Indrapura - Demak

E Purabaya - Damo - Tambak Oso Wilangun

E1 Purabaya - Joyoboyo

F Purabaya - Kupang - Raden Saleh - Indrapura - Tambak Oso Wilangun

JND Juanda – Bungurasih / Mini AC

KAMAL Kamal - Bangkalan - Burneh

L Ujung Baru - Rajawali - Tambak Oso Wilangun

P1 Purabaya - Darmo - Indrapura - Perak / Patas

P2 Purabaya - Darmo - Indrapura - Tambak Oso Wilangun / Patas

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Living in Surabaya

P3 Sidoarjo - Dupak - Rajawali - Semut Patas

P4 Purabaya - Dupak - Perak / Patas

P6 Purabaya - Tambak Oso Wilangun / Patas

P7 Purabaya - Dupak - Tambak Oso Wilangun / Patas

P8 Purabaya - Dupak - Tambak Oso Wilangun / Patas

PAC 1 Purabaya - Darmo - Indrapura - Perak / Patas AC

PAC 2 Purabaya - Darmo - Indrapura - Tambak Oso Wilangun / Patas AC

PAC 4 Purabaya - Dupak - Perak / Patas AC

PAC 8 Purabaya - Dupak - Tambak Oso Wilangun / Patas AC

CAD Cadangan

BEMOS Bemo is the van-like public transportation that mostly available for you to go to several places. The tariff is IDR 3.000/individual for one way. If you want to go to from one Campus to other Campus, below are the Bemos that go across the Campuses:

Campus A T2, E, W Campus B P, E, T2, WB, O, W, WK Campus C T2

Bemo Routes Code Routes

BJ Benowo - Kalimas Barat PP BM Bratang - Perumnas Menanggal PP BK Bangkingan - Karang Pilang PP C Pasar Loak - Sedayu - Karang Menjangan PP D Joyoboyo - Pasar Turi - Sidorame PP

DA Kalimas Barat - Citra Raya DP Kalimas Barat / Petekan - Manukan Kulon PP

DKB Dukuh Kupang - Benowo PP DKM Dukuh Kupang - Menanggal PP

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Living in Surabaya

DWM Balongsari - Pangkalan Karah PP E Petojo - Tanjungsari - Balongsari PP F Joyoboyo - Pegirian - Endrosono PP G Joyoboyo - Karang Menjangan / Lakarsantri / Karang Pilang PP

GL Pasar Loak - Gadung PP GS Gunung Anyar - Sidorame PP H2 Pasar Wonokromo - Pagesangan PP

H2P Pasar Wonokromo - Terminal Menanggal PP I Kupang - Benowo PP

IM Benowo - Simokerto J Joyoboyo - Kalianak PP

JK Joyoboyo - Kalijudan - Kenjeran PP JMK Kenjeran - Kalimas Barat PP JTK Joyoboyo - Tambak Klanggri PP

JTK2 Joyoboyo - Medokan Ayu PP JBMN Joyoboyo - Gunung Anyar PP

K Ujung Baru - Kalimas Barat / Pasar Loak PP KIP1 Kutisari Indah - Petojo PP (Lewat Tengah) PP KIP2 Kutisari Indah - Petojo PP (Lewat Timur) PP L2 Ujung Baru - Sasak - Petojo PP LK Manukan Kulon - Pasar Loak - Kenjeran PP

LMJ Lakarsantri - Manukan Kulon - Kalimas Barat PP M Joyoboyo - Dinoyo - Kayun - Kalimas Barat PP N Kalimas Barat - Menur - Bratang PP O Tambak Wedi - Petojo - Keputih PP

O1 Kalimas Barat - Keputih PP O2

(WK) Tambak Oso Wilangun (Depan SPBU) - Petojo PP / Tambak Wedi - Keputih - Bratang PP

P Joyoboyo - Gebang Putih - Kenjeran / Petojo - Ketintang / Joyoboyo - Karang Menjangan - Kenjeran PP

Q Kalimas Barat - Bratang PP R Kalimas Barat - Kapasan - Kenjeran PP

R1 Kalimas Barat - Nambangan - Kenjeran PP RT Rungkut - Pasar Turi PP

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Living in Surabaya

RDK Dukuh Kupang - Benowo PP RBK Rungkut Barata - Kenjeran PP

S Joyoboyo - Bratang - Kenjeran PP T1 Margorejo - Joyoboyo - Sawahan - Pasar Loak PP T2 Joyoboyo - Mulyosari - Kenjeran PP TV Joyoboyo - Citra Raya / Manukan Kulon / Banjar Sugihan U Joyoboyo - Rungkut - Wonorejo / Joyobekti PP

UBB Ujung Baru - Bratang PP UBK Ujung Baru - Kenjeran PP

V Joyoboyo - Tambakrejo PP W Dukuh Kupang - Kapas Krampung - Kenjeran PP

WB Wonosari - Bratang PP WLD Wonoarum - Pasar Loak - Dukuh Kupang PP

WLD2 Bulak Banteng - Dukuh Kupang PP Y Joyoboyo - Demak PP Z Kalimas Barat - Benowo PP

Z1 Benowo - Ujung Baru PP

*for a more detailed routes please ask IOP Officers

BECAKS Becak is a tricycle/rickshaw transportation that is very popular in Asian countries. It is human-powered to carry passengers in addition to the driver. You have to bargain to use the service.

TRAINS The train in Surabaya connects Surabaya with other cities or provinces. If you want to check the schedule, you can visit www.kereta-api.co.id . Below is the address of the train stations in Surabaya:

- Gubeng Station Address: Jl. Gubeng Masjid 1, Pacarkeling, Surabaya Pusat Phone: 031 5033115

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Living in Surabaya

- Surabaya Kota Station (Semut Station) Address: Jl. Stasiun 9, Bongkaran - Surabaya Phone: 031 3521465

- Surabaya Pasar Turi Station Address: Jl. Semarang 1, Alun-alun Contong, Bubutan, Surabaya Phone: 031 5345014

- Wonokromo Station Address: Jl. Stasiun Wonokromo 1, Surabaya Selatan Phone: 031 8410649

Some train destinations: a. Mutiara Timur (Surabaya Gubeng - Banyuwangi) b. Mutiara Selatan (Surabaya Gubeng – Bandung) c. Gajayana (Jakarta Kota – Malang) d. Argo Wilis (Surabaya Gubeng - Bandung) e. Gumarang (Surabaya Pasar Turi – Jakarta Kota) f. Turangga (Surabaya Gubeng – Bandung) g. Rajawali (Surabaya Pasar Turi – Semarang) h. Bima (Surabaya Gubeng – Gambir) i. Sancaka (Surabaya Gubeng – Yogyakarta) j. Sembrani (Surabaya Pasar Turi – Jakarta Kota) k. Argo Bromo Anggrek (Surabaya Pasar Turi – Gambir)

TOUR AND TRAVEL AGENCIES

Haryono Jl. Sulawesi 27-29 Surabaya International tour: Ph. +62 31 5033000 National/local tour: Ph. +62 31 503400 Matrix Tour Jl. Dharmahusada 112 Surabaya Ph. +62 31 5925009 KAHA Tour Jl. KH. Mas Mansyur 119-121 Surabaya

Wita Tour Jl. Sulawesi 45 Surabaya Ph. +62 31 5032777 Fax. +62 31 7404271 Monas Tour Jl. Dharmahusada Utara 6 Surabaya Ph. +62 31 5965696 Fax. +6231 5965096 Pasopati Jl. Raya Darmo 1A Surabaya Ph. +62 31 5675000 Fax. +62 31 5673000

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Ph. +62 31 3536000-07 Fax. +62 31 3536005

MONEY CHANGERS Lanina Money Changer Jl. Dharmahusada No. 201 Ph. +62 31 59461+62 / 5942825 PT. Eraska Valutama Jl. Sumatera 87, Surabaya Ph. +62-31 5039817/3536000-07 Fax. +62 31 3536005 PT. Indra Forexindo Jl. Walikota Mustajab 37 Ph. +62-31 5324700

PT. Prima Tangguharta Investment Jl. Sumatera 35, Surabaya Ph. +62-31 5025101

Pasopati Jl. Raya Darmo 1A Surabaya Ph. +62 31 5675000 Fax. +62 31 5673000 2 Sisi Money Changer Tunjungan Plaza 2, Jl. Jend. Basuki Rachmad 2-12 Ph. +62 31 5468185 Valas Indah Jl. Embong Malang 69 E,Surabaya Ph. +62-31 5461013 PT. Gatra Mega Utama Jl. Embong Malang 85-89 Ph. +62-31 5347888

HOTELS 1) Bumi Surabaya - 5*

Jl. Basuki Rahmat 106-128 Ph. +62 31 5340041, 5311234

2) Sheraton Hotel - 5* Jl. Embong Malang 25-31 Ph. +62 31 5468000

3) JW Marriot – 5* Jl. Embong Malang 85-89 Ph. +62 31 5458888

4) Shangri-La – 5* Jl. Mayjend Sungkono 120 Ph. +62 31 5661550

5) Majapahit Hotel – 5* Jl. Tunjungan 65 Ph. +62 31 5454333, 5453333

6) Garden Palace – 4* Jl. Yos Sudarso 11 Ph. +62 31 5321001

7) Surabaya Plaza Hotel – 4* Jl. Pemuda 31-37 Ph. +62 31 5460588

8) Mercure Grand Mirama – 4* Jl. Raya Darmo 68-78 Ph. +62 31 5+623000

9) Sahid Hotel – 3* Jl. Sumatera 1-3 Ph. +62 31 5032711

10) Santika Hotel – 3* Jl. Pandegiling 45-47 Ph. +62 31 5667707

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HOSPITALS 1) Dr. Soetomo Public Hospital

Jl. Dr. Moestopo 6-8 Ph. +62 31 5501111-12,

2) Dr. Ramelan Navy Hospital Jl. Gadung 1 Ph. +62 31 8438153-4

3) Darmo Hospital Jl. Raya Darmo 90 Ph. +62 31 5676253

4) Siloam Hospital Jl. Raya Gubeng 70 Ph. +62 31 562 31 333

9. Mitra Keluarga Hospital Jl. Satelit Indah II Darmo Satelit Ph. +62 31 7345333

5) St. Vincentius Paulo (RKZ) Jl. Diponegoro 51 Ph. +62 31 56775+62, 5678127

6) Siloam Hospital Jl. Raya Gubeng 70 Ph. +62 31 5+62 31 333

7) Health Care of Surabaya (HCoS) Jl. Nginden Intan Barat Blok B Ph. +62 31 5993211

8) Adi Husada Jl. Kapasari 97-101 Ph. +62 31 3764555

10. Husada Utama Jl. Mayj. Prof. Dr. Moestopo 33-35 Surabaya Ph. +62 31 5017975

BANKS (AROUND CAMPUS) In Surabaya there are many banks and ATMs available, so international students will have no difficulties in conducting financial transactions. Universitas Airlangga in campus A, B, and C, hosts several banks and ATMs. Banks operate daily from 08.00 to 15.00 on working days (Mondays-Fridays) while ATMs are available 24 hours.

1. Bank JATIM Dr. Soetomo Hospital Jl. Prof. Mustopo 6-8 Surabaya

2. Bank Negara Indonesia (BNI) UA Campus B (Next to Masjid Nuruzzaman)

3. Bank Rakyat Indonesia (BRI) UA Campus B (Exit gate Dharmawangsa)

7. Bank Mega Jl. Kertajaya No. 65

8. CIMB NIAGA • UA Campus A (Faculty of

Medicine) • UA Campus C (Gedung

Kahuripan, next to IOP) 9. ABN AMRO

Jl. Pemuda 54 SURABAYA

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4. Bank Central Asia (BCA) a. (Branch) KCU Galaxy

Jl. Kertajaya Indah Timur No.37-39 Surabaya

b. (Branch) KCU Dharmahusada Jl. Dharmahusada Surabaya

5. Bank Mandiri a. UA Campus B (Next to Masjid

Nuruzzaman) b. UA Campus C (RSP)

6. Bank International Indonesia (BII) Jl. Pemuda 60-70 (Wisma BII)

10. Deutsche Bank Jl. Panglima Sudirman 101-103 (Intiland Tower)

11. HSBC Jl. Jend Basuki Rachmad 106-108

12. Standard Charter Bank Menara Standard Charter Jl. Jend Basuki Rachmad 63-65

CAFÉS & RESTAURANTS

1) Camelot Cafe & Creamery (Asian & Western Cuisine) Jl. Sentra Taman Gapura L-7 Citra Raya, Surabaya Ph. (031)7408890 Fax. (031)7441400

2) Trattoria La Rucola Jl. Dr Soetomo 51 Ph. (031) 567 8557

3) Lao Pan Restaurant (Chinese Food) Jl. Pahlawan 43B Ph. (031) 5323059

4) Hanamasa(Japanese Food) Jl. Gubeng pojok

5) Sitara (Indian & Chinese food) Jl. Brawijaya

6) Sea master (Seafood Market & Restaurant) Jl. Mayjend Sungkono Bundaran Tol

7) 369 (Chinese food) Jl. Kartini

8) De Pronto (Italian food) Jl. Kartini

9) Sushi Mori (Japanese Food) Jl. Dr. Soetomo 97E Ph. (031) 5688041

WHERE TO EAT (WITHIN AND NEAR CAMPUS) 1) Warung Pojok (Wapo)

Jl. Airlangga No. 43 Surabaya Timur/Gubeng Ph. +62 31 503 6446

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2) Tasty Jl. Karangmenjangan no 26 Ph. +62 31 502 8344 / 709 9219

3) Gudeg Pak Djo Jl. Darmawangsa, near Jl. Srikana

4) Depot Slamet (Chinese food) Jl. Dharmawangsa No.6 B Surabaya Timur/Gubeng Ph. +62 31 501 2616

5) Canteens/ Cafetarias within the faculties

SOUVENIR SHOPS 1) Bali Art Shop

Jl. Kutai 84 Ph. +62 31 5675046

2) Mirota Jl. Sulawesi 24 Ph. +62 31 5018110

3) Wing On Art Shop Jl. Basuki Rahmat 5 Ph. +62 31 5323073

4. Sarinah, Tunjungan Plaza Jl. Tunjungan 7 Surabaya

5. Danar Hadi Jl. Diponegoro 184 Ph. +62 31 5681860

SHOPPING MALLS AND CINEMAS 1) Tunjungan Plaza

Jl. Basuki Rahmat 8-12 Surabaya 2) Hi-Tech Mall (computer & spare

parts) Jl. Kusuma Bangsa 116

3) Surabaya Plaza Jl. Pemuda 31-37 Surabaya

4) WTC (cellphone center) Jl. Pemuda No. 26-31 Surabaya

5) Grand City Mall Jl. Walikota Mustajab – Kusuma Bangsa Surabaya

6) Galaxy Mall Jl. Dharmahusada Indah Timur

CLUBS AND PUBS 1) Tavern (Bumi Surabaya Hotel)

Jl. Basuki Rahmat 106-128 Ph. +62 31 5311234

2) Ecletic Bar Sutos

Jl. Pregolan No. 1-5 Ph. +62 31 5324111

5. Ice Club Lenmarc Mall Upper Ground

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Surabaya Town Square Jl. Hayam Wuruk Surabaya

3) Colors Pub and Resto Jl. Sumatera No. 81 Surabaya Ph. +62 31 562 31 480

4) Blowfish Mex Building Penthouse 7th Floor

Level Jl. Bukit Darmo Boulevard Surabaya

6) Cat Pajamas Jl. Yos Sudarso No.11

7) Foreplay Surabaya Town Square Jl. Hayam Wuruk Surabaya

SPORTS CENTERS 1) KONI Public Court (swimming

pool, jogging track, basket) Jl. Kertajaya Indah Timur

2) GOR Kertajaya (badminton) Jl. Kertajaya Indah Timur No. 8 Ph. +62 31 5997543, 5997544

3) Celebrity Fitness (Tunjungan Plaza, Galaxy Mall, Supermall Pakuwon)

4) Primus Dive Centre Jl. Gayungsari Barat V/19 Ph. +62 31 8292391

5) KONI (Swimming pool, jogging track, basket ball court) Jl. Kertajaya Indah Timur IV/5

6) Atlas Sports Club (gyms and swimming pool) Jl. Dharmahusada Indah Barat III/64-66 Ph. +62 31 5945466

7) Songa Incredible Rafting Wisma SIER 4th Floor Jl. Rungkut Industri Raya 10 Ph. +62 31 8482233, 8484455

8) Perbakin JaTim – International Sport Shooting Federation Jl. Gajah Mada 1 Surabaya Ph. +62 31 5617501

9) Metro Pool Mulyosari Jl. Mulyosari No. 157 Ph. +62 31 599 2129

WHERE TO HANG OUT 1) CoffeeToffee

Jl. Klampis Jaya No. 15A-B Ph. +62 31 531 3177

2) Matchbox and Big Box Complex Jl. Sumatra No. 40

3) Matchbox Too Jl. Jawa No. 33

5) Surabaya Town Square Jl. Hayam Wuruk Surabaya

6) Food Fest (Eastcoast Mall) Laguna Pakuwon City

7) G-Walk Perum Citraland

8) Cirkel

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4) Coffee Corner Jl. Arif Rahman Hakim No. 40

Jl. Bawean No.39 Jl. Darmokali No.10 (CCCL closed at 19.00)

CONSULATES AND FOREIGN REPRESENTATIVES Belgium Jl. Darmo Baru Barat I/22 Surabaya Ph. (031) 7315062 China Jl. Mayjend Sungkono No. 105 Ph. (031) 5675825 Denmark Jl. Sambas No. 10 Surabaya Ph. (031) 5687201 France (CCCL) Jl. Darmokali 10-12 Surabaya Ph. (031) 5675529 Germany Jl. Wahidin No. 29 Surabaya Ph. (031) 5631871 Hungary JW Marriot Hotel 3rd Floor Jl. Embong Malang No. 85 Surabaya Ph. (031) 5316000 Sweden Jl. Sambas No. 10 Surabaya Ph. (031) 5676754 Thailand Jl. Perak Timur No. 52 Surabaya Ph. (031) 3578001 U.S.A. Jl. Raya Dr. Soetomo No. 33 Ph. (031) 5682287/5682288

India Jl. Pahlawan 17 – 19 Surabaya Ph. (031) 5341566 Japan Jl. Sumatera No. 93 Surabaya Ph. (031) 5030008 Poland Jl. Embong Ploso No. 12 Surabaya Ph. (031) 5471540 Russia Federation Jl. Sumatera No. 116-118 Surabaya Ph. (031) 5022091 Slovakia Jl. Sikatan No. 39 Surabaya Ph. (031) 3521516 Srilanka Jl. Teuku Umar No. 37 Surabaya Ph. (031) 5671868 The Netherlands Jl. Imam Bonjol No. 36 Surabaya Ph. (031) 5687485

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RELIGIOUS FACILITIES Islam

Masjid Nuruzzaman (Campus B UNAIR) Jl. Airlangga 2-6 Surabaya +62 31 5021891

Christian Gereja Bethany Mawar Sharon Jl. Sutorejo Indah Surabaya

Catholic Gereja Katolik Kristus Raja Jl. Residen Sudirman

Gereja Katolik St. Maria Tek Bercela Jl. Ngagel Madya

Hindu Pasraman Pandita Hindu Komplek Memet Sastrowiryo, (62-31) 3894576

Buddha Vihara Dana Maitreya Jl Kalisari II/23-25, (62-31) 5317801

Vihara Pak Kik Bio Han Jl Jagalan 74-76, (62-31) 3570761/3530840

Khonghucu (Confucianism) Klenteng Boen Bio Jl. Kapasan

Klenteng Hok An Kiong Jl. Coklat Surabaya

Synagogue Jl. Kayun No. 4-6 Surabaya

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POST OFFICE There is a post office located at Jl. Prof. Dr. Moestopo No. 47 Surabaya, near Faculty of Dentistry (Campus A). It opens from Monday to Saturday.

Monday-Thursday : 08.00 – 12.00 and 13.00 – 16.00 Friday : 08.00 – 11.00 and 13.00 – 15.00 Saturday : 08.00 – 12.00 and 13.00 – 15.00

ETIQUETTE Generally speaking, Indonesians are courteous, soft-spoken and conservative in dress and behavior. Similar to other Asian countries, personal appearance is very important. Most of Indonesians dress modestly. Trousers or jeans are the common-wear clothing for both man and woman. Women will most likely wear pants, jeans or long skirts. They mostly prefer to wear clothing with sleeves. Many Muslim women can be seen wearing head scarves.

When you have conversations with Indonesian, please be aware that raising your voice or be confrontational to someone in public may be construed as a grave insult. The youths must speak in a polite languange to the elderly. Using an informal language to speak to the elderly will consider as inappropriate. Please consider to use specific terms (see page 26-28) while addressing and/or speaking to the elderly.

In Muslim society, the left hand is considered unclean, so it is respectful to receive and present things with your right hand, especially food. Pork and alcohol are refrained from eating by most Moslems. Having meal while you are standing or walking will be seen as inappropriate to some people, particularly if you are female, so it is better to find a place to sit before you have your meal.

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SURVIVAL LANGUAGES

Greetings Welcome Selamat datang Good morning Selamat pagi Good day Selamat siang Good afternoon Selamat sore Good night Selamat malam Good night Selamat tidur

Short Answers Please Silahkan Thank you (very much) Terima kasih (banyak) Sorry Maaf Maybe Mungkin Excuse me Permisi Another, one more Satu lagi Good Bagus Good, fine, OK Baik Chit Chat How are you? Apa kabar? I'm fine Saya baik-baik saja What is your name? Siapa nama anda ? My name is ....... Nama saya ...... Are you married? Anda sudah menikah? Not yet Belum How old are you? Berapa umur anda ? I'm ....... years old Umur saya ...... tahun I don't understand Saya tidak mengerti Do you speak English? Please speak slowly

Bisa berbicara bahasa Inggris? Tolong bicara pelan-pelan

I can’t speak Indonesian Saya tidak bisa berbicara Bahasa Indonesia Travelling I want to go to .... Saya mau ke ..... How many km? Berapa kilometer ? Where is ....? Dimana ...? Bus Bis Train Kereta-api Ship Kapal Bicycle Sepeda Motorcycle Sepeda motor Station Stasiun Ticket Karcis

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Time When? Kapan? What time? Jam berapa? How many hours? Berapa jam? 7 o'clock Jam tujuh Tomorrow/yesterday Besok/Kemarin Hour Jam Day Hari Week Minggu Month Bulan Year Tahun Days Monday Hari Senin Tuesday Hari Selasa Wednesday Hari Rabu Thursday Hari Kamis Friday Hari Jum'at Saturday Hari Sabtu Sunday Hari Minggu Directions Which way? Arah mana? Go straight ahead Jalan terus. Turn left/right Belok kiri/kanan Here Di sini North Utara South Selatan East Timur West Barat Stop Berhenti Finding a Place to Stay Is There Any Available Room? Ada kamar yang kosong ? How Much Does It Cost Per Day? Berupa biayanya sehari ? Does The Price Include Breakfast? Apa harganya termasuk makan pagi/sarapan ? One Night Satu malam One Person Satu orang Bed Tempat tidur Room Kamar Bathroom Kamar mandi Soap Sabun Health & Medical Doctor Dokter Hospital Rumah Sakit Chemist/Pharmacy Apotek I’m Allergic Saya alergi Help! Tolong!

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I’m Lost Saya kesasar I am ill Saya sakit Call a doctor! Panggilkan dokter! Call an ambulance! Panggilkan ambulans! Public Offices Bank Bank Immigration Imigrasi Market Pasar Police Station Kantor polisi Post Office Kantor pos Public Telephone Telepon umum Where can I cash a traveler’s cheque? Dimana saya bisa menguangkan cek perjalanan? Numeric System One Satu Two Dua Three Tiga Four Empat Five Lima Six Enam Seven Tujuh Eight Delapan Nine Sembilan Ten Sepuluh Twenty Dua puluh Thirty Tiga puluh One hundred Seratus Two hundred Dua ratus One thousand Seribu Two thousands, etc. Dua ribu Million Juta Two million Dua juta Food & Shopping What is this? Apa ini? How much? (money) Berapa? (harga) Expensive Mahal This/that Ini/itu Big/small Besar/kecil Restaurant Rumah makan Food stall Warung Menu Daftar makanan Bill Bon Glass of water Segelas air putih Fruit Buah Vegetables Sayur Rice Nasi Bread Roti tawar Noodles Mie

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Meat Daging Seafood Masakan laut (ikan, udang, cumi, dll.) Milk Susu Public Toilet WC ('wé-sé’) What is this? Apa ini ? Street Jalan Town Kota Village Desa What time does it open/close? Jam berapa buka/tutup? May I take photographs? Boleh saya ambil foto?

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REFERENCES

http://www.indonesia.bg/english/visa/jenis_visa.htm http://international.unair.ac.id http://www.kereta-api.co.id http://www.lib.unair.ac.id/ http://www.surabaya.go.id/eng/ http://www.surabaya.go.id/eng/telp.php http://www.surabaya.go.id/infokota/index.php?id=7 http://www.surabaya.go.id/profilkota/index.php?id=1 http://unair.ac.id/ http://unair.ac.id/filer/ka010.pdf