Two Social Media practices marketers must master. Paul Reader, Senior Business Development Manager,...

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Page 1: Two Social Media practices marketers must master. Paul Reader, Senior Business Development Manager, Eloqua. Inside Knowledge Seminars June 2010

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Two Social Media Practices Marketers Must Master

Paul ReaderSenior Business Development Manager

Page 2: Two Social Media practices marketers must master. Paul Reader, Senior Business Development Manager, Eloqua. Inside Knowledge Seminars June 2010

The Current Situation

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Page 3: Two Social Media practices marketers must master. Paul Reader, Senior Business Development Manager, Eloqua. Inside Knowledge Seminars June 2010

Social Media Trends

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Page 4: Two Social Media practices marketers must master. Paul Reader, Senior Business Development Manager, Eloqua. Inside Knowledge Seminars June 2010

Social Media Trends

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Page 5: Two Social Media practices marketers must master. Paul Reader, Senior Business Development Manager, Eloqua. Inside Knowledge Seminars June 2010

Social Media Trends

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Page 6: Two Social Media practices marketers must master. Paul Reader, Senior Business Development Manager, Eloqua. Inside Knowledge Seminars June 2010
Page 7: Two Social Media practices marketers must master. Paul Reader, Senior Business Development Manager, Eloqua. Inside Knowledge Seminars June 2010

Where do I go from here?Is social media resource intensive?Do you feel stretched to be successful?Would you benefit from focus?

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Page 8: Two Social Media practices marketers must master. Paul Reader, Senior Business Development Manager, Eloqua. Inside Knowledge Seminars June 2010

Opportunity for Focus

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Page 9: Two Social Media practices marketers must master. Paul Reader, Senior Business Development Manager, Eloqua. Inside Knowledge Seminars June 2010

Propensity to Forward Recommendations

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Page 10: Two Social Media practices marketers must master. Paul Reader, Senior Business Development Manager, Eloqua. Inside Knowledge Seminars June 2010

Average Social Network Size

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Page 11: Two Social Media practices marketers must master. Paul Reader, Senior Business Development Manager, Eloqua. Inside Knowledge Seminars June 2010

Extended Reach Potential

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50,000

6,000,000

Page 12: Two Social Media practices marketers must master. Paul Reader, Senior Business Development Manager, Eloqua. Inside Knowledge Seminars June 2010

Social Media Integration Trends

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Page 13: Two Social Media practices marketers must master. Paul Reader, Senior Business Development Manager, Eloqua. Inside Knowledge Seminars June 2010

Social Media Measurement Trends

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Page 14: Two Social Media practices marketers must master. Paul Reader, Senior Business Development Manager, Eloqua. Inside Knowledge Seminars June 2010

Two Social Media Practices to Master

Extend marketing reach by driving “social sharing”Measure the effectiveness of investments in social media

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Page 15: Two Social Media practices marketers must master. Paul Reader, Senior Business Development Manager, Eloqua. Inside Knowledge Seminars June 2010

Drive Social Sharing

Page 16: Two Social Media practices marketers must master. Paul Reader, Senior Business Development Manager, Eloqua. Inside Knowledge Seminars June 2010

Push Viral via Social Sharing

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Tap into social media channels by

sharing content

Page 17: Two Social Media practices marketers must master. Paul Reader, Senior Business Development Manager, Eloqua. Inside Knowledge Seminars June 2010

Push Viral via Social Sharing

Add “Tweet This” or “Share This” links to your emails/landing pages

Page 18: Two Social Media practices marketers must master. Paul Reader, Senior Business Development Manager, Eloqua. Inside Knowledge Seminars June 2010

Sharing Is Caring

Page 19: Two Social Media practices marketers must master. Paul Reader, Senior Business Development Manager, Eloqua. Inside Knowledge Seminars June 2010

Publish Email as RSS

Page 20: Two Social Media practices marketers must master. Paul Reader, Senior Business Development Manager, Eloqua. Inside Knowledge Seminars June 2010

Publish RSS in Email

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Bring the conversation to your

audience through RSS Feeds

Page 21: Two Social Media practices marketers must master. Paul Reader, Senior Business Development Manager, Eloqua. Inside Knowledge Seminars June 2010

Measure Social Media Impact

Page 22: Two Social Media practices marketers must master. Paul Reader, Senior Business Development Manager, Eloqua. Inside Knowledge Seminars June 2010

Social Media Reporting

Page 23: Two Social Media practices marketers must master. Paul Reader, Senior Business Development Manager, Eloqua. Inside Knowledge Seminars June 2010

Corporate Blog Reporting

Page 24: Two Social Media practices marketers must master. Paul Reader, Senior Business Development Manager, Eloqua. Inside Knowledge Seminars June 2010

Social Media Measurement Dashboards

Page 25: Two Social Media practices marketers must master. Paul Reader, Senior Business Development Manager, Eloqua. Inside Knowledge Seminars June 2010

Social Media Activity In CRM

Page 26: Two Social Media practices marketers must master. Paul Reader, Senior Business Development Manager, Eloqua. Inside Knowledge Seminars June 2010

Positive Impacts From Social Sharing

Page 27: Two Social Media practices marketers must master. Paul Reader, Senior Business Development Manager, Eloqua. Inside Knowledge Seminars June 2010

Focus on Success

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Page 28: Two Social Media practices marketers must master. Paul Reader, Senior Business Development Manager, Eloqua. Inside Knowledge Seminars June 2010

Social Media ResultsRoche “Cell Death Tour”

Adds 8000 leadsTD Garden Golden Ticket

Lines at 7am for 12pm eventConcur: True Tales Campaign

900 qualified leads

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Practical Steps Forward

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Page 30: Two Social Media practices marketers must master. Paul Reader, Senior Business Development Manager, Eloqua. Inside Knowledge Seminars June 2010

Practical Steps ForwardMake sure your marketing platform empowers multi-channel social sharingMake sure your marketing platform can track inbound inquiries from social media linksMake sure your marketing platform can track activity from inquiry to closed businessStart using consistent metrics to measure the business impactAdjust and refine your practicesStart simple and evolve over time

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