Twitter for Social Care
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Transcript of Twitter for Social Care
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Learning Pool webinar: Walsall 24
Twitter for social careDan Slee comms2point0 and Pete Jackson IEWM ADASS national conference Stone #adassspring
https://flic.kr/p/5VwCRW
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What is social media?
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North Korea District Council
http://flic.kr/p/5scVEJ No!
IT’S NOT BROADCASTING
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Yes!
It’s conversation
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Yes!
It’s conversation
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Yes!
It’s conversation
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“Organisations don’t tweet. People do.”
- Euan Semple
Yes!
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What is social media?
We no longer have to go through the Priesthood of journalists to talk to our residents…
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What is social media?
We no longer have to go through the Priesthood of journalists to talk to our residents…
85 per cent of the UK population have internet accessSource: Ofcom
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What is social media?
We no longer have to go through the Priesthood of journalists to talk to our residents…
85 per cent of the UK population have internet accessSource: Ofcom
64 per cent of those with internet access have a social media accessSource: Ofcom
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What is social media?
We no longer have to go through the Priesthood of journalists to talk to our residents…
85 per cent of the UK population have internet accessSource: Ofcom
64 per cent of those with internet access have a social media accessSource: Ofcom
FREE! You can do a better job as a manager and leader
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Who do people find credible?
http://www.slideshare.net/EdelmanInsights/global-deck-2013-edelman-trust-barometer-16086761
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Who do people trust most?
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@davethroup
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@walsallwildlife
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@argyllandbute
No!
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1. Digital engagement
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2. Internal and external comms
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2. Internal and external comms
https://www.youtube.com/watch?v=fW8amMCVAJQ
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3. Thought leadership
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3. Thought leadership (knowing what others are thinking)
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4. Career development
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5. Innovation
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6. Story telling
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Pub quiz
1. Grateful American, Czech immigrant, mother & grandmother, fmr SecState, passionate democrat, author, prof, bizwoman, pin collector, & occasional drummer
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Pub quiz
2. We're flying free like birds in the sky because we're ALIVE. Here, there and everywhere...
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Pub quiz
3. Assistant Director of Policy, the King's Fund, interests: social care, local government & NHS; housing & care issues; chicken keeping; tweeting personal views
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Pub quiz
4. We are the centre of excellence for social work, upholding and strengthening professional standards to the benefit of the public.
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Pub quiz
5. Chief Inspector of Adult Social Care @CareQualityComm. Passionate about making a difference. Also - #SAFC, hiking, Le Tour & a bit of culture. Own views. Crouch End, North London
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Pub quiz
6. Special Policy Lead @CareQualityComm all views are of course mine not those of CQC. I tweet football & current affairs in a personal capacity. RT not agreementLondon
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Pub quiz
8. In favour of public services Turns ideas into action. Trust Board member@telfordutd. Adult Social Care
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Pub quiz
9. British Actor, Writer, Lord of Dance, Prince of Swimwear & Blogger. NEVER reads Direct Messages
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What next?
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Thank you!Dan SleeComms2point0IEWM [email protected]@danslee
Pete JacksonIEWM [email protected]@pete62jackson