Twitris: Taking Crisis Mapping to the Next Level

4
TECHPRESIDENT You are not logged in. LOG IN NOW > Personal Democracy Plus Our premium content network. LEARN MORE One year after he became Egypt's first democratically elected leader, Mohammed Morsi has been booted from power. The army has placed the nowformer president under house arrest. The ouster came following four days of mass demonstrations, with protestors shouting many of the same chants that were heard during the 18 days leading up to Mubarak's resignation in February 2011. Two days into the dmeonstrations, the army issued a 48hour warning to the government: It was ordered to respond to popular concerns. Or else. GO A new proposal to allow House members and witnesses to participate remotely via teleconference in committee hearings shows a lot of promise, says a former Democratic House staffer who's now at a Washington, D.C. think tank examining ways that the lawmaking process could become more participatory. But the proposal to enable members of Congress to spend more time in their districts would fall far from the Congressmen's stated end goal of diminishing the influence of lobbyists. GO Since 2003, municipalities in Peru have created budgets with input from representatives of civil society called “participating agents.” Last month, however, Lima expanded the participatory budget to include the general population. Approximately wednesday > Twitris – the techy marriage of “Twitter” and “Tetris” – is a platform that aims to help civil society win the “game” of big data, creating layers and layers of analysis that provides a holistic picture of an event. The idea for Twitris was born out of the chaos of the terrorist attacks in Mumbai on January 26, 2008 when Amit Sheth and his team of PhD students at the Kno.e.sis center noted that social media users played a key role in feeding information to the media. Kno.e.sis stands for the Ohio Center of Excellence in Knowledgeenabled Computing at Wright State University in Dayton and Sheth is the founder and director of the center where he oversees the Twitris project. The platform uses algorithmbased technology to aggregate existing information on Twitter, Wikipedia, and news sites in order to provide a fuller picture of events, disaster scenarios, as well as political movements and campaigns. The Kno.e.sis team works closely with social scientists in order to understand behavior and what types of information would be useful to aggregate. They also work with civil society groups, like humanitarian organizations, to understand how this information can be effectively applied during a disaster to speed up aid delivery. Crisis Mapping emerged as early as 2004 after the massive Indian Ocean Earthquake and Tsunami devastated Aceh, Indonesia. It was also used in 2010 during the Haiti Earthquake. Patrick Meier, one of the key figures that coordinated the Haiti mapping project, used social media and crowdsourcing to BY REBECCA CHAO | Monday, June 24 2013 Search PDM 0 1 0

description

This is one of the many articles related to Twitris and our work in social media analysis. This one focuses on Twitris' applications to Disaster Response and Political Campaigns.

Transcript of Twitris: Taking Crisis Mapping to the Next Level

Page 1: Twitris: Taking Crisis Mapping to the Next Level

TECHPRESIDENT

You are not logged in. LOG IN NOW >Personal Democracy Plus Our premium content network. LEARN MORE

One year after he became Egypt's firstdemocratically elected leader,Mohammed Morsi has been bootedfrom power. The army has placed thenow-­former president under housearrest. The ouster came following fourdays of mass demonstrations, withprotestors shouting many of the samechants that were heard during the 18days leading up to Mubarak'sresignation in February 2011. Twodays into the dmeonstrations, thearmy issued a 48-­hour warning to thegovernment: It was ordered to respondto popular concerns. Or else. GO

A new proposal to allow Housemembers and witnesses to participateremotely via teleconference incommittee hearings shows a lot ofpromise, says a former DemocraticHouse staffer who's now at aWashington, D.C. think tankexamining ways that the lawmakingprocess could become moreparticipatory. But the proposal toenable members of Congress to spendmore time in their districts would fallfar from the Congressmen's statedend goal of diminishing the influenceof lobbyists. GO

Since 2003, municipalities in Peruhave created budgets with input fromrepresentatives of civil society called“participating agents.” Last month,however, Lima expanded theparticipatory budget to include thegeneral population. Approximately

wednesday >

Twitris – the techy marriage of “Twitter” and “Tetris” – is a platform that aims to help civil society winthe “game” of big data, creating layers and layers of analysis that provides a holistic picture of anevent. The idea for Twitris was born out of the chaos of the terrorist attacks in Mumbai on January26, 2008 when Amit Sheth and his team of PhD students at the Kno.e.sis center noted that socialmedia users played a key role in feeding information to the media.

Kno.e.sis stands for the Ohio Center of Excellence in Knowledge-­enabled Computing at Wright StateUniversity in Dayton and Sheth is the founder and director of the center where he oversees theTwitris project.

The platform uses algorithm-­based technology to aggregate existing information on Twitter,Wikipedia, and news sites in order to provide a fuller picture of events, disaster scenarios, as well aspolitical movements and campaigns. The Kno.e.sis team works closely with social scientists in orderto understand behavior and what types of information would be useful to aggregate. They also workwith civil society groups, like humanitarian organizations, to understand how this information can beeffectively applied during a disaster to speed up aid delivery.

Crisis Mapping emerged as early as 2004 after the massive Indian Ocean Earthquake and Tsunamidevastated Aceh, Indonesia. It was also used in 2010 during the Haiti Earthquake. Patrick Meier, oneof the key figures that coordinated the Haiti mapping project, used social media and crowdsourcing to

BY REBECCA CHAO | Monday, June 24 2013

Search PDM

0

1

0

Page 2: Twitris: Taking Crisis Mapping to the Next Level

general population. Approximately20,000 residents voted;; a vastimprovement when compared to thehandful of “participating agents,” butonly a drop in the bucket consideringLima's eight million residents.GO

On Monday, China’s Communist Partylaunched an online platform toencourage citizens to post petitionsand air their grievances online. TheBBC reported, however, that Chinesecitizens are expressing via theirmicroblogs that the new onlinepetitioning, which requires users toregister their address, will only allowthe government to retaliate and bettercontrol dissidents. GO

Look closely at any recent wave ofstreet protests and you’re likely to finda group of “civic technologists” tryingto find news ways for citizens toparticipate in the public sector. Theseare the type of people that cametogether last week in Uruguay for LatinAmerica’s first “unconference” on opengovernment. Roughly 60 civictechnologists talked for two daysabout their shared challenges andemerging best practices in usingtechnology to engage citizens. GO

The group of activists and Webcompanies that came together lastyear to fight the implementation of anInternet "black list" are starting theirengines again in what looks to be alarge-­scale campaign — both onlineand off — to convince Americans thatthe National Security Agency'ssurveillance activities areunconstitutional ... GO

The El Salvadorian government haspartnered with USAID and Qualcommto give police officers crime fightingtools on their mobile phones. Theprogram, called Seguridad Inalambrica(Wireless Security) was first tested inSanta Tecla. In September 2012 theprogram entered phase two and wasexpanded to cover other municipalitiesin the San Salvador metropolitan area.In June, a USAID representativespoke to the House Committee onForeign Affairs about the reduction ofcrime in Central America and theCaribbean and mentioned the ElSalvador program as one they hope toexpand to cover other regions.GO

tuesday >

display information on food distribution, sanitation, displacement and security. It was used again in2011 to map the Japan Earthquake and even the progression of the Gaza-­Israel War in 2012.

The key difference between Twitris and crisis mapping is that it provides the context and backgroundto understand what is happening across social media and therefore, allows for a deeper analysis ofonline data. Hemant Purohit, a PhD candidate at Kno.e.sis and one of the Twitris developers,describes the platform's three key components as “people, content, and network analysis.”

In other words, to gain a comprehensive understanding of an event, Twitris first mines social mediafor relevant live tweets. It then provides background information from sources like Wikipedia andnews sites. Lastly, it analyzes interactions on social media to understand existing networks or a lackthereof.

“These three sets of information presented together give you a complete picture,” says Purohit. In away, Twitris behaves like a more comprehensive version of a magic eight ball that provides criticalanswers during a crisis: What if there is an informal resource center that has been set up ten blocksaway from a disaster victim who needs food and fresh water -­ how would the two connect? What if ahumanitarian aid worker lands in Uttarakhand, India and needs to better understand the region to helpthose on the ground?

While the platform is still being refined, this human informed, algorithm-­based technology has nowbeen applied to a number of events.

Sudden surges in social media activity often follow large events and disasters, most recently after aseries of Tornadoes slammed Oklahoma. “You have all these people talking and some post veryimportant information,” explains Purohit. “How do we mine these users? How do we represent theseusers in a meaningful way?”

Using an algorithm, based on the number of retweets, mentions and replies, the Kno.e.sis team usedTwitris to find the top 100 most influential and well connected users of social media and list them onthe site with their profile information. The top 100 often consist of professionals working across avariety of sectors: academia, media, humanitarian work, politics and medicine, for example. Twitrisallows users to look at communication patterns among these “influencers,” allowing a humanitarianaid worker, for example, to quickly activate the help of this network and speed up emergencyresponse during a crisis.

Twitris also enables social media users to interact more effectively with each other through amatching program, allowing one person in need to find resources being offered by another. However,the Kno.e.sis team is still working on creating a more effective matching program and to track thenumber of successful matches made so far.

ABOVE: Twitris helped match tweets calling out for donations to the Oklahoma disaster to

those requesting donations. (image: http://twitris.knoesis.org/)

Twitris also allows users to see what is trending on social media, a useful tool for journalists to nabtheir next headline. It can also help disaster victims find aid. Purohit gleaned a number of help linenumbers during the Oklahoma tornadoes by looking at the trending tweets. He then posted thisinformation at the top of the Twitris site page for easy access.

Trending topics can also point out answers to key questions. For example, why did northeast Indiasuffer so severely from the recent floods? One of the trending topics noted: the monsoons cameearlier than normal this year and the administration simply wasn’t prepared for it.

Finally, Twitris provides real time monitoring of tweets as they come in second by second. Flagsappear on a map, showing the location of the tweets.

The Kno.e.sis team is hoping to work more closely with emergency responders in utilizing Twitris.They are currently working with Google Crisis Response on the floods in India and are alsoconducting a study with the National Center for Medical Readiness, one of the organizations thattrains the air force. By the end of the year, Twitris hopes to understand how the air force’s commandcontrol can use social media.

1

0

0

0

Page 3: Twitris: Taking Crisis Mapping to the Next Level

GO

Edward Snowden, the former NationalSecurity Agency contractor who U.S.authorities are hunting down forespionage, has applied for asylumfrom 19 countries through Wikileaks,the anti-­secrecy organization said lateMonday. Those countries includeAustria, Bolivia, Brazil, China, Cuba,Finland, France, Germany, India, Italy,Ireland, the ... GO

Republican-­leaning technologyentrepreneurs are working hard to fillthe tech gap for their party. AsRepublicans debate what to do nextwith their field operations, twoindependent firms have announcednew software for right-­leaningcampaigns. GO

The New York City Campaign FinanceBoard plans this week to release anearly version of a web interface forcampaigns to collect and processcontributions on the go. "At first it isdesigned for use by candidates andtheir campaigns to processcontributions in person, [such as] atsmall fundraisers," says CFBspokesman Eric Friedman. GO

A mobile health initiative meant toencourage safe sex practices inUganda failed to effect positivechange. In fact, researchers found itmade the community, on average,even more promiscuous. GO

monday >

control can use social media.

By analyzing social media, Twitris can provide a simple visualization of Occupy Wall Street's (OWS)performance, city by city. For example, Twitris revealed an interesting facet of the OWS movementin L.A. versus Chicago: While OWS L.A. organized and networked successfully, OWS Chicago didso on a much lesser extent.

ABOVE: OWS L.A. v. OWS Chicago networks (image: http://twitris.knoesis.org/)

Another method of organizing data, which Twitris is still developing, allows users to ask simplequestions. For example, Twitris wanted to gauge how OWS might be viewed in light of pastmovements and asked how many historical figures were mentioned during OWS protests. RosaParks was mentioned 639 times and Howard Zinn, an American civil rights historian, 415 times. Thistype of human interaction generates even greater insights, Purohit notes.

During the 2012 presidential elections, Twitris tracked the way “influencers” responded to electoralevents, creating a map of positive, negative, and neutral reactions to each electoral debate or event.

0

1

0

0

Page 4: Twitris: Taking Crisis Mapping to the Next Level

ABOVE: The top 100 influential social media users and how their interactions play out over the

course of the 2012 presidential election. (image: http://twitris.knoesis.org/)

Finally, the “popular perceptions across geography” tool provides a map of sentiments and opinions

across regions as specific as a city or a state. “It is extremely important for something like U.S.

elections to know what are the red and blue states saying,” explains Purohit.

One gaping issue in handling public data is verifying its authenticity.

Twitris addresses this issue by applying aggregation techniques in order to find trusted information.

Think of it as ox-­weighing at the 1906 county fair. As the anecdote goes, over 800 attendees were

asked to guess the weight of an ox. While no one person guessed correctly, the average response

was quite accurate -­ within one pound of the weight of the ox.

Images and videos also help to verify facts and figures. Patrick Meier, who is now the Director of

Social Innovation at the Qatar Foundation’s Computing Research Institute, is creating a tool called

Verily that will determine whether images have been altered. It has not yet been incorporated into

Twitris.

“But because information spreads so fast, if something is wrong with the videos or photos, people

can immediately verify,” says Purohit. “I have seen some tweets pointing out the original source of a

photo. I have seen people use a Google image search to verify photos.”

In the overwhelming world of big data, Twitris may prove a powerful tool in getting civil society to

understand social media and open data in a meaningful way.

Personal Democracy Media is grateful to the Omidyar Network and the UN Foundation for their

generous support of techPresident's WeGov section.

RELATED TOPICS: CIVIL SOCIETY ORGANIZATIONS, CROWDSOURCING,MAPTIVISM, OPEN DATA, SOCIAL MEDIA, TRANSPARENCY, WEGOV

SHARE THIS

0 comments

ALSO ON TECHPRESIDENT

Signatures and Fundraising SupportEdward Snowdon 2 comments

The Thicker China's "Great Firewall"Becomes, the Subtler … 2 comments

Burma Holds its First InternetFreedom Forum 1 comment

He Says Disruption She SaysCircumvention: Airport … 1 comment

What's this?AROUND THE WEB

Obama Won't Finish Term WithoutBottom Dropping Out Money Morning

Selena Gomez Is Spending All HerTime in a Bikini These Days Zimbio

Sleeping on Your Side Can CauseProblems Daily Health Post

5 Worst-Selling Cars Of All Time Investopedia

Leave a message...

BestBest CommunityCommunity ShareShare

No one has commented yet.

Comment feed Subscribe via email

0