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INFORMATION SYSTEM MANAGEMENT INSTITUTE

Professional higher education Bachelor study programme

“Tourism Business Manager”(programme code 42345)

ESTIMATE REPORT

Riga - 2007

Content

I. Regulatory documents

Decision of the Senate about study programme reaccreditation 5ISMA registration certificate 6ISMA accreditation certificate 7License of the study programme “Tourism Business Manager” 8Accreditation certificate of the study programme “Tourism Business Manager” 9Cooperation agreement about students’ possibilities to continue their education in case of the study programme “Tourism Business Manager” elimination 10

II. Estimate report of the professional higher education study programme “Tourisms Business Manager 11

1. Goals and tasks of the professional higher education study programme “Tourism Business Manager” 112. Organization of ISMA study programme 133. Evaluation system 174. Practical implementation of higher education programme 19 4.1. Practical realization of the study programme 244.2. Research work of academic staff and its influence on study work, student involvement into research projects 285. Evaluation of the perspective of the higher education programme, taking into account tasks of Latvia in realization of common strategies of the EU 305.1. Correspondence of the study programme to the professional higher education standard and to the profession standard of business administrator 305.2. Results of employers’ questionnaires 336. Students 356.1. Students’ questionnaires and their analysis 356.2. Graduates’ questionnaires and their analysis 376.3. Participation of students in study process improvement 377. Evaluation of the employed academic personnel of the higher education programme 387.1. Number of academic personnel 387.2. Correspondence of the qualification of the academic staff for realization of goals and tasks 387.2.1. Scientific biographies of the academic staff (in enclosure) 387.2.2. Project management 387.2.3. Scientific directions and their results 387.3. Policy of selection, renewal and development of the academic personnel for the next six years 398. Financial sources and infrastructure 408.1. Financial source of the programme 408.2. Description of base of materials necessary for programme realization 409. Foreign relations 419.1. Cooperation with employers 419.2. Cooperation with Latvian and foreign institutes that have similar higher education programmes 419.2.1. Comparison with similar programmes in Latvia and abroad 419.3. Academic staff that have worked in foreign educational institutions

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or have conducted scientific or research work abroad 439.4. Students, who have studied abroad in terms of study exchange programme and number of foreign students studying the programme 4310. Development plan of higher education programme 43Enclosures 47

Attachment Nr.1 Number of academic personnel of ISMAAttachment Nr.2 Scientific biographies of the academic staffAttachment Nr.3 Study programme “Tourisms Business Manager” study coursesAttachment Nr.4 Diploma and Diploma supplementAttachment Nr.5 Professional higher education Bachelor study programme “Tourisms Business Manager”Attachment Nr.6 The employed academic personnel of the higher education programmeAttachment Nr.7 Documents and location of them (responsible person)

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I. Professional higher education Bachelor study programme “Tourism Business Manager”Regulatory documents

4

Decision of the Senate about study programme reaccreditation

ISMA registration certificate

6

ISMA accreditation certificate

7

License of the study programme “Tourism Business Manager”

8

Accreditation certificate of the study programme “Tourism Business Manager”

9

Cooperation agreement about students’ possibilities to continue their education in case of the study programme “Tourism Business Manager” elimination

10

II. Professional higher education Bachelor study programme “Tourism Business Manager”

Estimate report

1. Goals and tasks of the professional higher education Bachelor study programme “Tourism Business Manager” The goal and tasks of ISMA professional higher education Bachelor study programme “Tourism Business Manager” for acquisition of the professional Bachelor’s grade in business administration in tourism branch and qualification of a Business Administrator, correspond to requirements of regulations of the Cabinet of Ministers Nr. 481 from 20.11.2001 “Terms for the second level professional higher education state standard” and profession standard “Company and office manager” (PS 0070), in order to prepare study programme graduates for successful business administration in tourism, for obtaining of certain skills, knowledge for establishment of a private enterprise or work in state, local authority or other private companies.

The improved study programme completely corresponds to vision, mission and strategic aims of ISMA, so that the graduate would be competitive entrepreneur and be ready to work on the open market – which is what the development of Latvian economics of the 21st century is aimed at.

The content and form of ISMA professional higher education Bachelor study programme “Tourism Business Manager” is a system of academic and scientific courses and practices. In the result of goal and task achievement, the programme has to provide potential tourism specialists with extensive qualification – skills of a company manager, as well as knowledge of branches of tourism national economy. Therefore, the study programme has to guarantee preparation of a qualified tourism company manager with following qualitative features:

– Skills of correct analysis of the structure of tourism market demands, consumer demand research; skills of defining how to satisfy consumers more effectively and cheaper in comparison to other companies;

– Conduction of analysis of development factors of a tourism branch enterprise and correct decision making for improvement of company structure;

– Skills of maximising consumers’ convenience, company’s income; foundation of market oriented organization;

– Skills of management realization, i.e. formulation of aims and organization of employees for achievement of set goals, providing necessary stimulation.

In the result of the study course acquisition (60 CP of tourism branch specialization study courses) qualified specialists have to know how to conduct projection and other creative activities in branch of tourism national economy and sub-branches:

– to understand the idea of a tourism business administrator and his social importance, his mission in his activity in Latvia and other countries;

– to find main professional occupation in tourism business;

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– to conduct general and functional company analysis;

– develop long term and short term strategic and operative tourism business plans;

– be ready to take on team management and responsibility (knowledge of democratic management methods, make management decisions, including extreme cases with various alternatives), organize implementer’s work;

– be methodologically and psychologically prepared to develop and evaluate alternative investment projects, define choice criteria and economic efficiency.

According to the Profession Classifier of the Republic of Latvia it is necessary for a high qualified manager to obtain such education that would allow him as a specialist:

– Manage and found tourism companies and organizations, manage their structural subdivisions and other employees;

– Organize tourism services and commercial activity in different spheres of national economy;

– Project and organize tourism service technology;

– Conduction of scientific research work;

– Conduction of other equal content tasks;

Requirements for tourism business managers, his qualification description defines study programme content, volume and structure.

Study programme goal and tasks

The aim is to give competitive high quality professional education in tourism management and prepare students for work in tourism business.

There are following tasks, which have to be achieved:

– Develop synergetic concentration on tourism business and administration – A block study courses, the acquisition of which would be a scientifically practical basis for specialist’s skills, when dealing with changing necessities of clients (consumers) in various sectors of national economy;

– Prepare inter-disciplinary complex block of courses in concrete fields of national economy – B block that would guarantee qualification for tourism business manager, taking into account specifics of the branch, in accordance to requirements of market economy in Latvia and abroad;

– Develop theoretical and practical knowledge and skills working with computers, acquiring foreign languages, working in teams, making public performances, conducting research projects and direct practice tasks;

– Acquire self-study and research work methods, studying branch literature, doing researches, term and diploma papers, projects and tasks of other type.

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Goal and task fulfilment forms

Problems of achievement of study programme goal is connected with the fact that ISMA enrols relatively young students. The main part of them have just finished secondary schools, which means that these young people don’t have business experience. Therefore the programme has a strong concentration on various practical tasks, business project works and practice in companies. A part of study courses is lectured by specialists with great work experience from companies with high reputation not only in Latvia, but having good collaboration net abroad as well. These specialists cooperate with academic staff helping to direct the study process into practice.

Various practice places play a very important role in formation of thinking and understanding (practices of information, technologies, enterprise economics and pre-diploma).

After fulfilment of requirements of professional education Bachelor’s study standard the student receives the 2nd level professional education diploma about professional Bachelor’s degree in tourism business administration and gets qualification of “Tourism business manager”, which corresponds to the 5th professional qualification level.

The granted qualification certifies that graduates have obtained skills to define and formulate basic principles of company work, to plan and manage work according to company goals, to cooperate with people and be ready for various changes in the fast changing business environment.

Gained knowledge and skills make it possible to continue studies on the level of higher education in Latvia and other state institutes.

2. Organization of ISMA study programme (study programme structure changes during the estimation period), correspondence of programme plan to goals and tasks of the institute, as well as activity of intern quality mechanism

Short description of the study programme Regulatory documents of programme development

Regulations of the Cabinet of Ministers of the Republic of Latvia Nr. 481 „Terms for the second level professional higher education state standard” from November 20, 2001.

Profession standard PS 0070, certified by regulation Nr. 2831 of the Ministry of education and Science from May 16, 2002.

Licence for the programme “Tourism Business Manager” was received on the 4 th of July 2003 (licence Nr. 04040-5 ).

The programme “Tourism Business Manager” was accredited on the 23 rd of February 2005 for 2 years till the 31st of December 2007 (accreditation sheet Nr. 040-808).

Requirements for previous education

Persons with secondary education can take part in the programme. When entrering the programme results of centralized exams will be taken into account (Latvian and foreign language on A-E levels).

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Study length

Programme is realized in full time studies 4 years (8 terms) and part time studies – in 4.5 years (9 terms).

Study programme volume

The amount of the study programme “Tourism Business Manager” is 160 credit points. One credit points corresponds to 40 academic hours – one week work. The programme is anticipated to be fulfilled in 4 years, i.e. 8 terms (1 term – 20 weeks, 1 week – 40 academic working hours). The contact classes with lecturers are anticipated in the amount of 50%, the other half is meant for individual work.

As far as Latvia together with the main part of Europe has began the correspondence of study programmes and common development, according to Bologna declaration “United European education room”, the differences of our study programme are decreasing. ISMA study programme “Tourism business Manager” is developed in accordance with regulations of the Cabinet of Ministers Nr. 481 “Terms of the state standard of the 2nd professional higher education” from 20.11.2001, including part III “Obligatory content of Bachelor’s programme”.

Study programme organization and management is made by the study programme director, involving corresponding departments, Study department and other structural subdivisions of ISMA.

Study process is organized according to regulations of the Republic of Latvia in the sphere of education, ISMA constitution, and in accordance with regulating documents of the Senate of ISMA.

Strategic aims of the institute:

– Become the leader in education in tourism business in Latvia;

– Develop skills of critical thinking, research conduction and skills of optimal decision making, skills of team work and develop a wish and skills for learning life long;

– Reputation of high school to ensure preparation of highly qualified, needed for the labour market and motivated personnel.

In order to ensure fulfilment of strategic aims and programme development, the programme was improved in following directions:

1. There was an analysis of the study course content made, developing new study course models (for instance: GALILEO hotel reservation system, computer modelling in business, computer modelling in finance management etc.).

2. There was an evaluation of the study course content and increase of credit points, specification of the content (e.g. Bookkeeping, Management of finances etc.).

3. Programme includes new, actual study courses (e.g. labour law and protection, Business ethics, Investments, Logistics, European economic integration, WEB-design, E-commerce, Project management, Total quality management, Business administration etc.).

4. There were study testing forms defined that correspond to the essence of the content (test/exam).

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The study programme is improved so that students could get an idea about tourism business, activity and strategy in changing business environment, so that students develop skills in their knowledge implementation in a way that would show professional attitude to job, competence for company problem solution in company administration aspects.

Programme is improved in cooperation with representatives of tourism companies to be sure that studies are organized according to labour market requirements. There are important contacts being established for practice places and involvement of guest lecturers. By cooperation of the institute with lecturers there is a possibility to develop actual themes for innovation projects, business researches, term and Bachelor’s paper.

Programme is internationally oriented so that students could study aspects of global economics in a detailed way. Therefore there are intensive business foreign language courses anticipated (English or German; as well there is a possibility of acquiring the second foreign language - Spanish).

Study programme includes:

General education courses VI 20

Computers, information technologies and correspondent basement knowledge study courses

NT 36

Specialization study courses NP, NS 60

Free electives study courses BI 6

Practice PR 26

Professional Bachelor’s papaer DD 12

Total: 160

Aim of general education courses (20 CP) is to give knowledge about principles of the science and develop a generation of well educated, knowledgeable spesialists with a large spectrum of professional skills and knowledge, which would facilitate the harmony of intern and extern culture.

Aim of computer, information technology and correspondent basement knowledge study courses (36 CP) is to give students knowledge about IT and their implementation in tourism business, improving skills of tourism business managers: preparation and realization of business projects, conduction of business analysis and risks, using principles of analytical management and implementing a corresponding computer programme; conduction of prognosis of situation of business and market environment, assuring scientific and reasonable pragmatic decision making by preparation of analytical business reports.

Aim of tourism branch specialization courses (60 CP) is to give theoretical knowledge that would allow students obtaining general and professional skills in tourism speciality. Aim of professional specialization study course (34 CP) is to give knowledge sufficient for acquisition of a professional qualification of tourism business manager and successful activity in this direction:

– Hospitality management.

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Free elective study course have amount of 6 credit points. So the aim of these courses is to give students additional knowledge in some particular science branch or acquire skills necessary for professional practice.

Study courses anticipate interpretation of general theoretical aspects with concrete examples from professional activity and praxis tourism. Study courses are fulfilled in various forms: lectures, seminars, practical tasks, consultations, individual tasks, consultations and tests.

There are certain methods used in the study process that facilitate analytical, critical, problematic, systematic and creative thinking, stimulate skills for team work, business communication, including intercultural communication, presentations and acquisition of other skills.

Special attention is paid to individual and group tasks or scientific work, presentations, term papers, projects, international business research and Bachelor’s paper.

The amount of individual work is about 30% from the total course amount..

Aim of study practice (26 CP) is to give students possibility to support theoretical knowledge, gain experience necessary for the study programme and qualification, practical experience, which is necessary for specialists of tourism branch, and give students possibility to gather information necessary for conduction of Bachelor’s paper. Practice content is defined according to the professional degree by the profession standard and ISMA regulation about study practice.

Main practice tasks:

- in the 2nd and the 3rd study year – succeed theoretical knowledge, development of professional skills necessary in tourism;

- in the 4th study year – implement theoretical knowledge into practice, research and analyse the place and role of tourism company in economics, its problems and development directions, as well as develop suggestions for increase of company work efficiency, as the result – conducting Bachelor’s paper.

Activuty of the mechanism of intern quality of higher education

There is intern quality management system in ISMA, which included evaluation system of study process quality and lecturers’ work quality.

Quality mechanism is active in such directions:

– Study programme quality is ensured by regular programme control and analysis at study programme council, department meetings, senate, including confirmation of annual estimate reports;

– Participation in students’ and graduates’ questionnaires, in which there are study programme quality, study course correspondence to students’ interests and labour market requirements, lecturers’ work quality evaluated;

– Main institution for student support is the Student council – it helps finding solutions for problems for programme directors, heads of departments and lecturers;

– Programme directors, chairman of study programme council, heads of departments have regular discussions with lecturers about study programme organization, programme improvement.

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Questions of quality are in the centre of attention of institute administration, study programme directors and heads of departments. There are following aspects analysed during methodological commission of the institute and councils of study programmes, as well as during administrative meetings:

– Quality and methodological guarantee of the study process (programme content, annotation, lecture plan, actuality of methodological recommendations etc.);

– Study methods, efficiency of teaching quality: (experience exchange among the academic staff, organization of scientific, project and study work; analysis of results of student and graduate questionnaires) etc.

Operative information analysis allows conduction of corresponding corrections in programme realization.

3. Evaluation system (reason for choice of evaluation methods and result analysis) Evaluation of knowledge and skills

Study results are being evaluated according to 2 criteria: Qualification criteria – evaluation according to 10 point system; Quantitative criteria – credit points are obtained by getting positive evaluation

for obligatory acquisition of study courses.

Evaluation of knowledge is done according to: control works, tests, project development and presentation, evaluation of students’ individual work in seminars and by preparing and

defending of presentations, etc., exams.

The main evaluation method in acquisition of study courses is exam or test with a mark. The main part of tests is done in a written form. Student activity during the term is taken into account by giving evaluation (well passed tests, activity in seminars, development of independent works, preparation of presentations etc).

The most popular evaluation method is cumulative evaluation method, which anticipated the final mark being summarized from work being done and evaluated during the term, both work done in class rooms and individually. This method stimulates students’ regular and systematic work.

Lecturers starting their work present students their evaluation system. Students are informed about study requirements necessary to be fulfilled during the term, how knowledge would be evaluated and how work during the term might affect the final exam.

Study results are evaluated according to 10 point system. The minimum passing mark is 4.

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Acquisition level Evaluation Definition Approximate ECTS evaluation

Very high 10 (with distinction) A

9 (excellent) A

High 8 (very good) B

7 (good) C

Average 6 (almost good) D

5 (satisfactory) E

Low 4 (almost satisfactory) E/FX

3–1 (unsatisfactory) Fail

10 - with distinction – knowledge that goes beyond the study programme requirements, it indicates individual research and profound interpretation of problems; 9 - excellent – study programme requirements are fully obtained, skills of independent usage of obtained knowledge; 8 - very good – fully obtained study programme requirements, but sometimes there is a lack of profound understanding and skills for independent implementation of knowledge for difficult questions; 7 - good – study programme requirements are acquired, but in the same time there can be some lack of knowledge observed; 6 - almost good – study programme requirements are acquired, but there are larger lacks of knowledge of the obtained, not profound question understanding; 5 - satisfactory – study programme requirements are acquired in general, there is a lack of profound understanding of certain important problems; 4 - almost satisfactory – study programme requirements are acquired in general, there is a lack of profound understanding of many important problems, there are difficulties in practical usage of theoretical knowledge; 3 - unsatisfactory – study programme is acquired superficially and there are no skills in implementation of obtained knowledge; 2 - unsatisfactory – the main problems described in a study programme are acquired superficially, but there is no orientation in other important problems of the course; 1 - unsatisfactory – there is no understanding about the subject problem.

After evaluation of students’ achievements in concrete study courses, there have also been skills evaluated, which have to be gained during the study course:

1. skills of information search, which is necessary for the study process and professional sphere (bibliography, Internet resources etc.);

2. skills of information processing according to set goals (note making, annotation preparation, reviews, presentation preparation, fact selection, preparation of catalogues, systematisation of materials);

3. skills of reading non-adapted literature in the native language and foreign (clarification of main ideas, facts, occasions, experimental procedures, contradictions, problem discussion, opposing, generalization and conclusions);

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4. skills for utilization of technical equipment during the study process (Internet, computers, video cameras, players, projectors);;

5. skills of conduction of scientific research according to defined standards;

6. skills of preparation of an individual business plan for clients.

4. Practical implementation of higher education programme (implemented study methods and forms, research activity of academic staff and its influence on the study process, involvement of students into research projects)

Programme volume - 160 credit points. The study year of full time studies is divided into two terms, followed by examination session, but as to part time studies – the study year is divided into sessions, during which students can visit lectures, practical classes and do exams. The practice is anticipated during studies. Content of study programme:

– study courses 122 credit points or 76.25% from the amount,– practice 26 credit points or 16.25% from the amount,– state examination, including 12 credit points or 7.50% from the amount.

Bachelor’s paperDiploma for professional Bachelor’s degree and qualification can be obtained by a student, who has successfully fulfilled all programme requirements and defended Bachelor’s paper. Study programme courses are divided into 4 groups:

– General education courses 20 credit points or 16.39%,– Branch study courses 36 credit points or 29.51%,– Branch professional

specialization study courses 60 credit points or 49.18%,– Free elective study courses 6 credit points or 4.92%.

Professional higher education Bachelor’s study programme realization plan and division of study courses is shown in tables 4.1 and 4.2.In the study programme students are offered specialization in the direction of tourism business:

– Hospitality management (table 4.3.)

According to chosen specialization students acquire professional specialization study courses of hospitality branch in the amount of 34 credit points.

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Table 4.1.


“Tourisms Business Manager”

Full time studies

Course code Study course title 1st year 2nd year 3rd year 4th year

Course group

Course level

Testing form

VA0402 Spanish Language 1 NP B iEK0103 Environment Economics 2 NT A iME1401 Catering Industry 2 NS B iME1400 Basics of Tourism 3 NS B eHU0200 Philosophy 2 VI A e

IN0600Basics of Computer Engineering, Informatics and Programming 2 VI A i

HU0800 Law 2 VI A eEK0100 Microeconomics 3 NT A eVA0409 English Language in Tourism 1 VI A iMA0312 Higher Mathematics 2 VI A iME0700 Administration Theory 2 NT A eMA0312 Higher Mathematics 2 VI A e

KD1501Term Paper 1: Vision of Tourism Company 2 NS D di

ME1401 Catering Industry 1 NS B eDA0514 Civil and Environment Protection 1 NT A iHU0206 Psychology of Management 2 VI A i

IN0619Management Information Technologies 2 NT A i

DA0516Culture and Geography of Tourism Centres 2 NS B i

EK1303Transactions of Tourism and Travel Agencies 2 NS B i

VA0409 English Language in Tourism 1 VI A iEK0101 Macroeconomics 2 NT A eVA0402 Spanish Language 1 NP B iME1305 Tourism Product 2 NS B iVA0409 English Language in Tourism 1 VI A iIN0605 Computer Modelling in Tourism 2 NP A iHU0210 Business Communication 2 VI A iHU0858 Labour Rights and Labour Protection 1 NT A iVA0402 Spanish Language 1 NP B iEK0112 European Economic Integration 2 BI C iME1402 Housing Industry 2 NS B eEK1100 Marketing 3 NT A eMA0305 Statistics 2 NT A diEK0102 Entrepreneurship 2 NT A eHU0203 Management Sociology 2 VI A iHU0801 Commercial Law 2 NP A i

IN0625Applied Information System AMADEUS 1 NS B i

DA0515 Recreology 2 NS B e

KD1502Term Paper 2: Development of a Travel Programme 2 NS D di

VA0402 Spanish Language 1 NP B iVA0409 English Language in Tourism 1 VI A diMA0305 Statistics 3 NT A eME0704 Company Management 2 NP A ePR0004 Professional practice 2 4 PR D iME1403 Excursion Course 3 NS B diEK1300 Bookkeeping 3 NT A eME1306 Tourism Company Activity Practice 2 NS B iME0710 Total Quality Management 2 NP A eEK1311 Finances and Bank Activity 3 NP A di

VA0400English Language: Professional Course 1 NT A i


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IN0632Management Computer Technologies 1 BI C i

VA0402 Spanish Language 1 NP B iIN1202 Web-design 1 NT A diEK0105 Tourism economics 1 NS B di


VA0402 Spanish Language 1 NP B diDA0517 Transport Systems 2 NP A iME0703 Personnel Management 3 NP A ePR0006 Professional Practice 4 6 PR D iME1403 Excursion Course 1 NS B eME0707 Finance Management 2 NP A eIN0618 Scientific prognosis 2 NT A e

KD1503Term Paper 3: Development of a Travel Business Plan 2 NS D di

MA0307 Optimization Theory 2 NT A e

IN0637Information Systems of Hotel Management 2 NS B i

IN0626Applied information System GALILEO 1 BI C i

PR0007 Pre-Diploma Practice 8 PR D diEK0104 Entrepreneurship economics 2 BI C i


EK1101 Marketing Researches 2 NT A eME0701 Strategic Management 2 NP A eBD1501 Bachelor’s Paper 12 DD D PR0008 Pre-Diploma Practice 2 8 PR D diVE0003 Final Exam in English Language DD D e

VE0001Qualification Exam in Business Administration DD D e

Total: 40 40 40 40 160General education courses VI 20

Computers, information technologies and correspondentBasement knowledge study courses

NT 36

Specialization study courses NP, NS 60


Practice PR 26

Professional Bachelor’s Paper DD 12

Total: 160

Specialization Hospitality Management

The programme of the specialization of housing management provides knowledge and skills that are necessary for a tourism business manager: preparation and realization of housing business projects, conduction of business risk analysis using principles of analytical management, special computer programme; conduction of prognosis of business and market environment situation, as well as preparation of analytic business reports providing scientifically and pragmatically informed administration decisions.

Table 4.3.

TermCourse

code Course titleCourse group

Course level

Credit points

Testing form

1 ME1401 Catering Industry NS B 2 i1 ME1400 Basics of Tourism NS B 3 e

2 EK1303Transactions of Tourism and Travel Agencies NS B 2 i

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2 ME1401 Catering Industry NS B 1 e2 KD1501 Term Paper 1: Vision of Tourism Company NS D 2 di2 DA0516 Culture and Geography of Tourism Centres NS B 2 i3 ME1402 Housing Industry NS B 2 e3 ME1305 Tourism Product NS B 2 i4 ME0720 Organizational structure of touristic hostels NS B 2 e4 IN0625 Applied Information System AMADEUS NS B 1 i

4 KD1502Term Paper 2: Development of a Travel Programme NS D 2 di

5 IN0637 Information Systems of Hotel Management NS B 2 i5 IN0625 Applied Information System AMADEUS NS B 2 i5 ME1403 Excursion course NS B 3 di5 EK0105 Tourism economics NS B 1 di6 ME1403 Excursion course NS B 1 e

6 KD1503Term Paper 3: Development of a Travel Business Plan NS D 2 di

7 ME1406Development of Housing Atmosphere at Company NS B 2 i

Table 4.2.


„Tourism Business Manager”

Part time studies

Course code Study course title 1st year 2nd year 3rd year 4th year 5 th year

Course group

Course level

Testing form

MA0312 Higher Mathematics 2 VI A iEK0100 Microeconomics 3 NT A eME1401 Catering Industry 2 NS B iME1400 Basics of Tourism 3 NS B e

IN0600Basics of Computer Engineering, Informatics and Programming 2 VI A i

HU0200 Philosophy 2 VI A eHU0800 Law 2 VI A eVA0402 Spanish language 1 NP B iVA0409 English Language in Tourism 1 VI A i

KD1501Term Paper 1: Vision of Tourism Company 2 NS D di

ME1401 Catering Industry 1 NS B eVA0402 Spanish language 1 NP B iDA0514 Civil and Environment Protection 1 NT A i

EK1303Transactions of Tourism and Travel Agencies 2 NS B i

VA0409 English Language in Tourism 1 VI A iME0700 Administration Theory 2 NT A e

IN0619Management Information Technologies 2 NT A i

EK0101 Macroeconomics 2 NT A eMA0312 Higher Mathematics 2 VI A eHU0206 Psychology of Management 2 VI A iVA0402 Spanish language 1 NP B iHU0210 Business Communication 2 VI A iMA0305 Statistics 2 NT A di

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VA0409 English Language in Tourism 1 VI A i

DA0516Culture and Geography of Tourism Centres 2 NS B i

HU0858 Civil and Environment Protection 1 NT A iEK0102 Entrepreneurship 2 NT A eEK0103 Environment economics 2 NT A iEK1100 Marketing 3 NT A eIN0605 Computer Modelling in Tourism 2 NP A iME0704 Company management 2 NP A eHU0801 Commercial Law 2 NP A iVA0402 Spanish language 1 NP B iEK0105 Tourism Economics 1 NS B diVA0409 English Language in Tourism 1 VI A di

KD1502Term Paper 2: Development of a Travel Programme 2 NS D di

HU0206 Psychology of Management 2 VI A iPR0004 Professional practice 2 4 PR D iMA0305 Statistics 3 NT A eIN0632 Management Computer Technologies 1 BI C iDA0515 Recreology 2 NS B eVA0402 Spanish language 1 NP B iME1306 Tourism Company Activity Practice 2 NS B iME1403 Excursion Course 3 NS B di


ME1305 Tourism Product 2 NS B iME1402 Housing Industry 2 NS B eEK1300 Bookkeeping 3 NT A ePR0006 Professional Practice 4 6 PR D iEK0112 European Economic Integration 2 BI C i


ME1403 Excursion Course 1 NS B e

KD1503Term Paper 3: Development of a Travel Business Plan 2 NS D di

DA0517 Transport systems 2 NP A iVA0402 Spanish language 1 NP B iME0707 Finance Management 2 NP A e


ME0703 Personnel Management 3 NP B eEK1311 Finance and Bank Activity 3 NP A diME0710 Total Quality Management 2 NP A eME0701 Strategic Management 2 NP A eIN1202 Web-design 1 NT A diEK1101 Marketing Researcg 2 NT A e



IN0618 Scientific Prognosis 2 NT A ePR0007 Pre-Diploma Practice 10 PR D diMA0307 Optimization Theory 2 NT A e

VE0001Qualification Exam in Business Administration DD D e

VE0003 Final Exam in English Language DD D e

IN0626Applied Information System GALILEO 1 BI C i

IN0637Information Systems of Hotel Management 2 NS B i

EK0104 Entrepreneurship economics 2 BI C iPR0008 Pre-Diploma Practice 2 6 PR D di

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BD1501 Bachelor’s Paper 12 DD D Total: 36 36 35 35 18 160

General education courses VI 20

Computers, information technologies and correspondentBasement knowledge study courses

NT 36

Specialization study courses NP, NS

60


Practice PR 26

Professional Bachelor’s Paper DD 12

Total: 160


The programme of the specialization of housing management provides knowledge and skills that are necessary for a tourism business manager: preparation and realization of housing business projects, conduction of business risk analysis using principles of analytical management, special computer programme; conduction of prognosis of business and market environment situation, as well as preparation of analytic business reports providing scientifically and pragmatically informed administration decisions.

Table 4.3.

TermCourse

code Study course titleCourse group

Course level

Credit Points

Testing form

1 ME1401 Catering Industry NS B 2 i1 ME1400 Basics of Tourism NS B 3 e2 EK1303 Transactions of Tourism and Travel Agencies NS B 2 i2 ME1401 Catering Industry NS B 1 e2 KD1501 Term Paper 1: Vision of Tourism Company NS D 2 di2 DA0516 Culture and Geography of Tourism Centres NS B 2 i3 ME1402 Housing Industry NS B 2 e3 ME1305 Tourism Product NS B 2 i4 ME0720 Organizational Structure of Touristic Hostels NS B 2 e4 IN0625 Applied Information System AMADEUS NS B 1 i

4 KD1502Term Paper 2: Development of a Travel Programme NS D 2 di

5 IN0637 Information Systems of Hotel Management NS B 2 i5 IN0625 Applied Information System AMADEUS NS B 2 i5 ME1403 Excursion Course NS B 3 di5 EK0105 Tourism Economics NS B 1 di6 ME1403 Excursion Course NS B 1 e

6 KD1503Term Paper 3: Development of a Travel Business Plan NS D 2 di

7 ME1406Development of Housing Atmosphere at Company NS B 2 i

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4.1. Practical realization of the study programme

ISMA study programme “Tourism Business Manager” in comparison with other analogical study programmes of Latvian and foreign institutes, differs with:

– broad systematic approach – studies of a concrete branch of the tourism business, sub-branches, its infrastructure, i.e. there is no narrow specialization;

– detailed and profound studies of theory of business and business administration, acquisition of skills, providing possibilities for retraining, even retraining into a manager of other business branch and continuation of studies in the Master’s programme.

The role of acquisition of professional qualification and importance of practice places is very high. Cooperation agreements with companies in Latvia and Abroad (Greece, Turkey etc.) guarantee successful fulfilment of practice tasks.

Practice evaluation is done according to certain specific criteria, which are defined by intern regulations of ISMA and other regulating documents. Employers also participate in evaluation of students’ practice process.

There is still a lot of intensive work upon this question. Difficult problems are those connected with tasks of practitioners during their practice time. Many company managers are interested in using students for fulfilment of various occasional tasks, for instance, letting students do replacement of employees on holidays, but not giving any tasks demanding high responsibility. There are few companies in our state, where administration and management of a company would be based on implementation of modern information technologies. In some cases control and management of practitioners’ work may cause problems. So far we have found acceptable solutions of these problems. One of the solutions would be organization of a tourism company founded by ISMA students, as well as involvement of students into excursion work in cooperation with Riga Town Council. Another important problem solution would be organization of student practice in foreign companies.

Summarizing previous information about study forms, it has to be concluded that these are oriented on study stile changes, utilization of information technologies in taking administration decisions, by using practice and experience of local and foreign companies, as well as on student recruitment during summer holidays.

There are one or various presentations and research works anticipated during each term, which have to be prepared individually or in groups, then defended in front of the audience. In the end of each course students have to pass written or oral exam or test. Detailed description of various course testing forms can be found in course descriptions.

Study programme has been constantly actualized basing on tourism labour market researches, consultations with employees, graduates, students, institute academic staff and specialists practising in tourism sphere, with the aim of providing the labour market with educated, competitive and professional specialists with the perspective of founding own company and do its administration.

Themes of student research work are connected with business administration in branches of tourism national economy. Case studies are actively used for situation analysis, for conduction of which there is being concrete factual material of local tourism used.

However, it is necessary to mention that case studies cause certain difficulties for students. The main reason for that is previous experience of matriculated students (students without business practice), who deal with such analysis for the first time.

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Study course integration is evaluated positively, for instance, the course of Bookkeeping includes Basics of documentation; there is a combined course of Finances and Bank activity, Culture and geography of tourism centres organized; Psychology of management includes also a course in pedagogy. There have been new study courses prepared – for instance, GALILEO – hotel management information system; Labour law and protection. Integration of foreign languages can be observed in various subjects, especially in relation to specialization subjects, preparing term papers and projects. The number of credit points for foreign languages has been increased as well.

The main part of lecturers are involved into scientific research work. They try to involve students as well by offering them themes for research work; students make researches in term papers, diploma papers etc., paying special attention to talented students, to development of their skills.

One of the main features, which have to be developed by students of this programme – is development of team work skills, which can be achieved by working with different work forms. Therefore, the main emphasis is set on interactive study forms: work in small groups, preparation of term or course paper, research project. Case studies are very popular and there is factual material of local companies used for conduction of the analysis. But students of the 1st year face certain difficulties in implementation of case studies because of lack of experience. Academic staff pays attention of effective work conduction in classes with the audience. In accordance to that there are special methodological materials prepared. Special attention is paid on Internet utilization in the study process.

It can be concluded that the study form is oriented in succession of individual studies, implementation of information technologies in decision making, using practice of local and foreign companies, when recruiting students for work, especially during summer holidays. There are one or various presentations or researches anticipated during a course, which are conducted by students individually or in groups providing further presentation and defence in front of the audience. In the end of each term students have to pass written or oral exam. Testing form description can be found in course descriptions.

The methodology of the academic staff is oriented on student stimulation on solving problems, collaborating with other academic staff or tourism companies for problem solution and project development. For improvement of the study form it is planned to continue and add cooperation with other institutes, it is also planned to organize practitioners’ conferences and questionnaires, after 4 years – graduates’ questionnaires. It is anticipated to conduct analysis of the materials and according to results make changes in the study programme plan.

A special attention is paid to horizontal and vertical integration, therefore realizing goals and tasks of the study programme fitting requirements for acquisition of qualification.

Work of the academic staff is evaluated every term by students, filling in written questionnaires, where students tell their opinion about theoretical level, practical tasks, necessary for acquisition of the study material, on individual tasks and attitude of the academic stuff towards students.

An essential factor is that lecturers involve students into conduction of research work.

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Utilization of new information technologies necessary in tourism business during the study process is getting more popular – for instance, ticket reservation systems AMADEUS and GALILEO. There are concrete tasks conducted in computer classes, which allow students acquisition of new IT, data bases etc. Practical implementation of knowledge is done with the help of electronic mails, exchanging information and conducted tasks between lecturers and students. Such information exchange practice increases efficiency during work in audiences, stimulates students’ individual work. Lecturers use visualization of the study course presentation using Power Point.

When improving and adding the study programme there have been remarks of the accreditation commission (while institute accreditation) taken into account for increasing the quality of studies.

4.2. Research work of academic staff and its influence on study work, student involvement into research projects

The study process is being positively influenced by scientific research work of the academic staff. Feedback gained from research projects, article preparation, preparation of Master’s papers, is reflected in improvement of the study programme, is also used in supervision of term of diploma papers. Experience of the academic staff gained at international conferences, international scientific work meetings, traineeships at foreign institutes etc.

Themes of scientific research works of academic staff confirmed by methodological commission, in which students also take part in (term and Bachelor’s papers):

a) Conduction of marketing events in the company;b) Research of tourism business problems in Latvia;c) Increase of the company product quality;d) New organizational forms in tourism industry in Latvia;e) Transportation management and organization;f) Tourism product quality questions;g) Organization and planning of the budget of small tourism commercial companies;h) Reception of credits from commercial banks and their insurance;i) Characteristic of development of a business plan of tourism commercial activities; j) Planning and coverage of transport expenses in tourism commercial enterprises; k) Evaluation of efficiency of media-planning in the process of product distribution; l) Methodology of optimal product distribution of tourism business product in situation of concentrated offers; m) Research structures of INTERNET advertising in Latvian business environment; n) Analysis of Latvian business demand and supply factors; o) Optimization methodology of company advertising activity; p) Optimization of company personnel; r) Influence of demographic factors on development of tourism business in Latvia.

Students participate in research works writing their term papers and Bachelor papers in terms of confirmed themes. There is certain academic staff for every study direction, which supervises development of research themes.

Participation of ISMA lecturers and students in international projects Table 4.2.1.

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Project title Time Project description

Partners Project result

1. Leonardo da Vinci pilot project „Ability not Disability in Employment”

2003 -2005 Ability not Disability in Employment

The Exchange Network for Training and Enterprise, United Kingdom; Finance & Mediation SA, Luxembourg; Valter Fissamber & Associates Ltd, Greece; Latvian Traders’ Association; University of Latvia

Ability not Disability in Employment

2. Socrates/Erasmus programme

Each study year since 2004

Students and academic staff mobility

University of Valencia; Universitaet Bamberg;Birmingham College of Food, Tourism and Creative Studies;Vilnius Business College;Klaipeda Business and Technology College;International School of Business, Design and Technology – Poland;BahcesehirUniversity - Turkey

Experience of pursuing studies in another country, Language knowledge,Certificates

3. LdV mobility programme

Each year (summer) since 2004

Students placements and academic staff exchanges

“Uniprojet” – Spain, “ProStaff” – Greece,

Experience, certificates, Europass

4. European Social Fund projects

4.1. "Career Days in Information Systems Management Institute"

September 2005 – June 2006

The main event of the project is the Career day event in March, 2006. Before that there will be a number of other activities undertaken with the aim to prepare every aim group: students, teaching staff and employers

Latvijas ceļojumu aģentu asociācija - Association of Latvian Travel Agents (ALTA)

To develop better cooperation between ISMA and labour market

4.2. "Information Systems Management Institute Students’ Practice in Tourism Agencies"

December 2005 – November 2006

The main project aim is to organize 12 credit points worth practice for 3rd year students of Information

Latvijas ceļojumu aģentu asociācija - Association of Latvian Travel Agents (ALTA)

To improve students’ practical experience and long term cooperation with ALTA

28

Systems Management Institute’s study programme “Tourism Business Administration” in summer 2006. Before the practice starts the following objectives should be completed: revision of practice documentation, selection of places for the practice in cooperation with the partner, discussion of practice aims and objectives with employers, student preparation for the practice. In the end the Conference on Practice will be organized in order to summarize the results, analyze the cooperation between the institute and employers and make conclusions

4.3. "Information Systems Management Institute Students’ Practice in enterprises"

1 year2007

The direct aim of the project is to organize work placements with 12 credit points value for Information Systems Management Institute’s students of Business Administration programme in summer 2007

Latvijas Tirgotāju asociācija (LTA) – Latvian Trader Association

To improve students’ practical experience and long term cooperation with LTA

29

5.

Multilateral Projects Transfer of Innovation VERSION 2007 E-MANUAL FOR EDUCATION AND VOCATIONAL COUNSELLING

2007/2008 academic year

Projects was sent to Brussels for 2nd evaluation

6. Multilateral Projects Transfer of Innovation VERSION 2007 // ANDE TRANSFER. SAKARIJA UN

2007/2008 academic year

LdV Turkey – positive evaluation; applied for a competition in Brussels

7. Improvement programme for business administraters about involvement of invalids into work (Cesis)

Work started according to the plan – till 30.04.2008

The institute works harder on student involvement into international projects. As far as the activity of students is not very high, in terms of this new programme it is planned to organize a conference for students about possibilities of the institute in participation in international projects. This is meant to be done after the end of the 1st term.

5. Evaluation of the perspective of the higher education programme, taking into account tasks of Latvia in realization of common strategies of the EU

Little and middle entrepreneurship is one of the most perspective structural directions of national economy. The present unemployment level in Latvia is 6-8%, so the function of a new professional Bachelor’s study programme “Tourism Business Manager” is aimed on provision of new working places – not only in Riga, but in other cities of Latvia as well, paying special attention to the country side, where there are broad possibilities for business development, for instance in Kurzeme and Latgale. The mission of graduates of this study programme is creation of new working places and development of entrepreneurship in Latvia by improving its quality. This mission corresponds to the state interests. Therefore the professional higher education programme was improved to the professional Bachelor’s study programme, in order to provide students with possibility of continuation of their further studies in Master’s programmes in Latvia, European states.

5.1. Correspondence of the study programme to the professional higher education standard and to the profession standard of business administrator

Study programme structure and content were developed according to the state standard of the 2nd level professional higher education and the 5th level profession standard of “Business Administration”.

Professional higher education Bachelor study programme “Tourism Business Manger” (code 42345) is compared to requirements of the state standard of the 2nd level professional higher education (Regulations of the Cabinet of Ministers of the Republic of Latvia Nr. 481, 2nd part “Strategic aims and main tasks of the Second level professional higher education programme”; 3rd part “Obligatory content of the Bachelor’s programme”).

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Comparison of the study programme correspondence to requirements of the state standard professional higher education

Index Requirements of the state standard professional higher education

Indicators of the professional higher education Bachelor study programme TOURISM BUSINESS MANAGER

1. Volume and length of studies

Minimum 160 credit points (CP) and the total length of studies for acquisition of professional qualification is minimum 4 years

Taking into account grades acquired by the end of the secondary school education, which would allow continuation of studies

2. Course division General education courses (minimum 20 CP);theoretical basic courses and information technology courses (minimum 36 CP); professional specialization courses (minimum 60 CP); free elective study courses (minimum 6 CP)

General education courses – 20 CP;theoretical basic courses and information technology courses – 36 CP; professional specialization courses - 60 CP; free elective study courses – 6 CP

3. Practice Minimum volume 26 CP Practice – 26 CP.

4. State examination Preparation of Diploma paper and defence (minimum 10 CP)

Bachelor’s paper – 12 CP

Index Requirements of the state standard professional higher education

Indicators of the professional higher education Bachelor study programme TOURISM BUSINESS MANAGER

5. Content of study course

Defined: Profession standard – registration number PS 0070

Programme corresponds to the standard of the 5th level of professional qualification of Company and office manager

6. Certified qualification

After graduation of the programme there is the 5th level of professional qualification certified

Programme graduates are granted the 5th level of professional qualification of Company and office manager

Comparison of the study programme with the profession standard “Company and office manager”5th level of professional qualification

KnowledgeUnderstanding Implementation

Titles of ISMA study courses Standard

requirements

Programme corresponden

ce

Standard requiremen

ts

Programme corresponden

ceMain functional spheres of commercial activities 1. Marketing

management X X Marketing management

2 Finance management, bookkeeping of finances and administration

X X Finance management, Bookkeeping

3 Personnel management and psychology of management, labour legal

X X Personnel management, Psychology of management, Labour law

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relations 4 Organization of

production/services, logistics, management information systems, quality system management, labour protection

X X Company management, logistics, management information systems, project management, Total quality management, labour law and labour protection

5 Commercial activity legislation

X X Commercial activities

Acquisition of theoretical economics and administration studies will provide knowledge

6 Theory of economics

X X Macroeconomics, Microeconomics

7 Economic mathematical methods

X X Computer modelling in business, scientific prognosis, optimization theory

Integrating knowledge and skills 8 Strategic

management X X Strategic management

9 International environment of commercial activities

X X European economic integration

General knowledge and skills 10 State language X X Knowledge and skills are

tested during the entrance test, improved in other study courses

11 Foreign language X X English language, German language

12 Communication skills

X X Business communication

X – corresponds to standard requirements

5.2. Results of employers’ questionnaires

Information System Management Institute has set employers’ and practice place providers’ questionnairing as a well aimed tradition. Employers’ questionnaires were conducted by means of telephone talks, interviews and surveys during last years. According to the goal there has been target audience and questions selected. Questionnaires are being conducted both anonymously and listing respondent names. There are various events and conferences regularly organized during the academic year, where students and the academic and administrative staff have possibility to meet with employers, to get information and feedback from social cooperation partners about the quality of the study programme. There are following events being organized:

- career days – conferences,

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- meetings with students,- seminars –discussions,- telephone talks-discussions.

Employers’ questionnaires are organized by conducting student official researches, and their aim is to define, if the programme content corresponds to requirements of the labour market and if the graduates would be demanded on the labour market. Results of questionnaires show that during the last years the necessity of a highly qualified staff has been increasing, including the profession of a manager who has gained professional higher education. After questioning employees and managers of companies, associations, Latvian Trade and Industry Chamber, there was full information about professional study programmes provided, in order to get an opinion and feedback about it. After data analysis and evaluation it can be concluded:

- the present study programme corresponds to requirements of the labour market;- the programme provided sufficient professional direction for qualification acquisition; - programme organization fulfils requirements of employers.

Summary of results of employers’ questionnaires:

Picture 5.2.1. Does the graduate have sufficient communication skills?

Picture 5.2.2. Does the graduate have orientation in economic activity of a company?

Average 53%

Good 37%

Low 6%

Difficult to say4%

Picture 5.2.3. Can the graduate evaluate risks of commercial activities?

Average 44%

Good 56%

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Average 50%

Low 4%

Good 46%

Picture 5.2.4. Does the graduate have skills and knowledge to develop strategic and operative working plans of a company/structural subdivision?

Good 62%

Difficult to say4%

Average 34%

Picture 5.2.5. Can the graduate organize working process of a company/structural subdivision?

Good 50%

Average 42%

Low 2%

Difficult to say6%

Picture 5.2.6. Does the graduate have competences for utilization of advertising methods by observing social psychological aspects?

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Good 78%

Average 18%

Low 2%

Difficult to say2%

Picture 5.2.7. Is the graduate motivated for further acquisition of education and professional improvement?

6. Students:2004/2005 2005/2006 2006/2007

Matriculated 189 57 92Graduates 0 0 5Students 295 305 327

0

50

100

150

200

250

300

350

2004

/2005

2005

/2006

2006

/2007

Matriculated

Graduates

Students

6.1. Students’ questionnaires and their analysisThere are students’ questionnaires conducted regularly, answering questions about

work quality of lecturers and professors, and as a result of their analysis the activity of institute’s academic staff would be improved and optimized.

0Exciting, Interesting

1

2

3

Corresponds to the chosen study programme

4

Well structured

New, essential information in every course (doesn’t double other courses)

35

Picture 6.1.1. How do you evaluate the study programme in general?

Picture 6.1.2. How do you evaluate the presentation of the study material?

Picture 6.1.3. How do you evaluate the work of lecturer?

Uses visual materials

0

1

2

3

4

Offers course descriptions and information about course requirements in advance

Provides handouts during lectures

Starts and finishes lectures on time

Logical material presentation

Tempo sufficient for receptionRequirements for students are reasonable and based

New, significant information during each lecture

Pleasant contact with audience

Listening and answering students’ questions

Lecturers can interest and motivatefor acquisition of a certain subject

Wish of further collaboration with lecturers

Lecturers know their subject well

10

2345

Lecturers provide sufficient informationabout possibilities of a profound knowledge of a certain course theme

There are study materials presented for seminars and additional reading

Number of lectures is in accordance to seminars and practical workshops

Presented courses correspond to course description

36

Picture 6.1.4. How do you evaluate the environment of study course presentation?

6.2. Graduates’ questionnaires and their analysis:

The graduates’ questionnaires are conducted annually, in from of an interview, which allows evaluation of objectivity of a respondent, sometimes by starting a discussion upon certain question; it also allows clarification of evaluation motives, quite often getting not planned information. Summary of graduates’ questionnaire results (%):

0 20 40 60 80 100

1

Study course content developscompetences of businessadministration and management

Academic staff has explained studycourse requirements

Academic staff has ref lected latestachievements of a branch

Academic staff has used variousstudy methods

Positive attitude of the academic staff

There have been following conclusions made after analysing graduates’ questionnaire forms for improvement of a study process: - to increase number of lectures, during which branch practitioners would introduce students with aspects and problems of a concrete company and possible solutions, - to improve and add study courses of marketing, commercial law and psychology of management, because these are becoming more required at work..

6.3 Participation of students in study process improvement.

Rooms were appropriate for usage of Technical equipment

0

Lecturer could be heard clearly in the whole room

4

Rooms were appropriate for acquisition of a study process

3

2

1

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Students take part in improvement of the study process, evaluating work quality of lecturers, as well as participating in the Students’ Council and scientific works of the institute (confirmed scientific research directions). The institute is interested in student involvement and feedback in the improvement of study process, which is being achieved by questionnaires of students and graduates. Students’ Council sees the main functions of study organization as creation of the link between study programme directors and students for solution of problems connected with the study process. Students are involved into ISMA institutions - Constitutional assembly, Senate, study programme council.

7. Evaluation of the employed academic personnel of the higher education programme

7.1. Number of academic personnel Realization of a programme is fulfilled by the academic personnel that need

qualification in a certain study subject and who are engaged into scientific and scientifically methodological work. A part of the academic staff have pedagogical education, scientific degree or master’s degree, long working experience in the field. Programme lecturers are giving lectures and taking exams in Riga and Daugavpils affiliate. Taking into account the work overload of lecturers, and in order to ensure constant study process even in such situations as illness or business trips, there are local lecturers being professionally prepared for affiliates. They take part in the study process only in cases mentioned above. ISMA lectures have a long work experience and scientific research papers. Detailed information about lecturers (also about lecturers in affiliates) can be found in enclosure.

In Riga there are 33 members of the academic staff involved in the realization of the study programme:

a) 2 habil. Doc.;b) 12 Doctors;c) 17 Masters;d) 2 higher education; e) 7 members of the academic staff have pedagogical education.

There are 8 academic staff involved in realization of the study programme in Daugavpils affiliate – 7of them are Masters and 1 have higher education .

7.2. Correspondence of the qualification of the academic staff for realization of goals and tasks

7.2.1. Scientific biographies of the academic staff (in enclosure)

7.2.2. Project managementISMA takes an active part at international projects since 2002. At present there are

such projects actual that are lead by academic staff involved into realization of the professional Bachelor’s study programme “Tourism Business Manager” (see table 4.2.1).

7.2.3. Scientific directions and their results Confirmed scientific directions:

– Research on recreology plead of Latvian residents; – Projection of international strategic tourism alliance – Latvia – Russia, Latvia – Ukraine; – Marketing researches of tourism markets of Latvia, Russia, Ukraine; – Socio-metric models of personnel management; – Development of marketing events at MVU (Small and medium enterprise);

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– Object oriented projection of the self-structuring data base; – Management of competences and quality at MVU (Small and medium enterprises)

(“Integrated management of competencies and quality in small and medium sized educational and professional training organisms or services”, France);

– Distance learning using technical possibilities of TV (“Learning on TV net”, Italy);– System approach in education and education testing;

– Digital Teaching material development (DiTeMaDEED (Digital Teaching Material for DESIGN EDUCATION, Finland)

– MVU (Small and medium enterprises) budget development and planning; – Credit reception from commercial banks; – Aspects of business plan development at MVU (Small and medium enterprises);– Planning and coverage of transport expenses at MVU (Small and medium enterprises).

By the end of the research work the institute plans: a) organization of seminars and conferences, handouts of seminar and conference

materials; b) publication of scientific practical work. Results of scientific research work – investment into tourism business administration

– utilization of theoretical knowledge into praxis and gain of new theoretic conclusions, handout of methodological materials.

All academic staff involved into realization of the study programme in 2006/2007 took part at least once at the international conference. In ISMA there are regular annual conferences being organized – conferences devoted to actual questions “Study Praxis and Business” with representatives of the company and students’ presentations, as well as scientific conferences about actual problems of tourism business – starting from 2003 ISMA annually organizesan international conference “Information technologies and management”. This year there was an international conference “Open Learning and Distance Education” organized already the 5th time.

7.3. Policy of selection, renewal and development of the academic personnel for the next six years

Selection of the academic personnel is in accordance with law regulations, as well as with the ISMA internal regulations about election into academic positions.

1/3 of the academic staff is in age between 30 and 39 years (state average indicator is 13%). Therefore ISMA has good statistical indicators in relation to the academic personnel comparing to other institutes.

The academic personnel is motivated for studies Doctor’s programme. According to the instruction of Ministry of Education and Science from 14.06.2002

Nr. 6 “Regulations of improvement of professional skills of lecturers working in higher education institutions”, the academic staff of the institute obtained a course “Principles of education of academic staff of institutes” at the University of Latvia from 1.11.2002 till 1.03.2003 (innovations in the system of higher education, institute didactics and management of education).

8. Financial sources and infrastructure: 8.1. Financial source of the programme – payment for studies of physical and

juridical persons. Students can use study credits in accordance with regulation of the Cabinet of Ministers.

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Indicator (expenses) Monthly LVL Annually LVL (12 months)

1. Rent expenses according to rent contract

3433.50 41202

2. Public utility payment 90 10803. Electricity 65 7804. Salaries (including taxes) 3798.25 455795. Library (book purchase) 2000 240006. Technics (computers,

programmes, xerox etc.)2000 24000

7. Decoration repairs, extern repairs

286 3432

8. Administrative-aconomic expenses, office stuff

500 6000

Total: 12172.75 146073

Full time student pays monthly 37.22 LVL (calculating that there are 327 people in the programme), annually – 447 LVL.

Expenses for realization of study programme in part time study form are for 15% lower.

8.2. Description of base of materials necessary for programme realization:

a) Students are provided with class rooms during lectures, seminars and practical workshops – in Riga, Lomonosova Street 1 V (23 class rooms, 12 additional rooms – total area: 1733.36 m2); in Daugavpils, Rigas Street 12 (7 class rooms, library, reading-room – 43 m2, computer room, 1 additional room – total area: 635 m2 );

b) in Riga there are 16 taper-recorders, audio- and video-equipment (2 TV-sets, 2 video-recorders), 4 multimedia projectors, 4 overhead projectors used;

c) for lecturing in Riga there are 5 computer classes (148 computers) with Internet connection, with constant renewal of latest techniques and programmes; in Daugavpils affiliate there are 7 computers in the computer room;

d) there are a library and 2 reading rooms available for students, where they can read and prepare home tasks, work on term and diploma papers, scientific presentations. Institute library was founded in 1999. Library is organized in accordance to study programme requirements and organized in sections: economics, finances, tourism business manager, legislation of tourism business, IT, hospitality industry, humanities, cultural management, as well as literature for acquisition of foreign languages. New literature is purchased every month. Special attention is paid at the purchase of literature for the programme of tourism business and branches connected with that – the literature is being purchased in Latvia, Russia and other countries;

e) technical base is in accordance with sanitary regulations and provides with all needs during lectures;

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f) Students of the programme have possibility to use state and institute biggest libraries. The institute has provided students with easily accessible Internet;

g) There is an intern local computer net in the institute, which allows wide usage of institutes resources; the professional Bachelor’s study programme “Tourism Business Manager” can be used electronically as well.

9. Foreign relations:

9.1. Cooperation with employers:

ISMA cooperates and organizes meetings for students and employers in events with participation of Latvian Employers’ Association, Latvian Trade and Industry Chamber, representatives of professional tourism organizations. Cooperation with employers is stimulated by involvement of the academic staff into professional organization work: Latvian National Association of project management, Quality association, Latvian Business Consultant association etc. Cooperation with employers is conducted in two directions: - employers are involved into optimisation process of the study programme; - there are employers’ questionnaires conducted about students’ preparation and correspondence of graduates to situation of Latvian labour market.

9.2. Cooperation with Latvian and foreign institutes that have similar higher education programmes:

9.2.1. Comparison with similar programmes in Latvia and abroad

Study programme “Tourism Business Manager” is developed evaluating study programmes of tourism business realized in Latvian institutes. The study programme is developed collaborating with local and foreign experts, Latvian entrepreneurs.

There were study programmes of Dalarna University (Sweden), Sunderland University(Great Britain), Turība School of Business Administration (Latvia), Vidzeme University College (Latvia) compared to the study programme of ISMA (Information System Management Institute). There is a cooperation agreement signed with two Latvian higher education schools (Turība School of Business Administration and Vidzeme University College).

41

Dalarna

University

(Sweden)

Sunderland University

(Great Britain)

TurībaSchool of Business

Administration

Vidzeme University

College

Information System

Management Institute

Programme Business Administration

Business Administration

Administration of tourism and

hospitality branch enterprises

Tourism organization and administration

Tourism business manager

Study length 3 years 2,3 or 4 years 4 years 4 or 5 years 4 years

Required

number of

credit points

120 CP (180 ECTS)

Not mentioned, but there is possibility to combine business administration studies with studies in computing, politics, sociology and other sciences

160 CP (240 ECTS)

160 CP (240 ECTS)

160 CP (240 ECTS)

Obligatory coursesTheoretical basic courses

80 CP

General education courses 20 CPTheoretical basic courses and information technology courses 36 CP



Specialization courses 40 CP

Specialization 3rd year 60 CP 48 CP 60 CP

Individual research and practice

Included into the course programme, Bachelor thesis during the 3rd study year

Included into the course programme, Business project during the 3rd study year

Practice 26 CP

State examination 12CP

Included into the course programme, annual projects 12 CP and practices 26 CP, during the forth (5th study year at the part time studies) –Diploma paper 12 CP

Practice 26 CP

State examination 12CP

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9.3. Academic staff that have worked in foreign educational institutions or have conducted scientific or research work abroad:

2004/05 2005/06 2006/07

Lec

ture

rs

Worked abroad

Guest lecturers

Worked abroad

Guest lecturers

Worked abroad

Guest lecturers

Germany – 3Lithuania - 5

Spain - 1 Lithuania - 9 0 2 Lithuania - 4

9.5. Students, who have studied abroad in terms of study exchange programme and number of foreign students studying the programme:

2004/05 2005/06 2006/07

Stud

ents

Those studying abroad

Foreign students


Foreign students


Foreign students

Germany – 1Great Britain – 3Spain - 6

0 Germany - 2Great Britain - 7Spain – 3

Great Britain – 1Spain – 2

Great Britain – 20

Spain – 2

ISMA cooperation partner institutes in Erasmus programmes:

Birmingham College of Food, Tourism and Creative Studies (UK) University of Valencia (Spain) Bamberg University (Germany) Vilnius Business College (Lithuania) Klaipeda Business and Technology College (Lithuania) International School of Business, Design & Technology (Poland) Bahcesehir University (Istanbul, Turkey)

10. Development plan of higher education programme

The development plan of ISMA professional Bachelor’s study programme “Tourism Business Manager” is subordinated to its aim – to provide professional Bachelor’s studies based on scientific aspects, to prepare competitive administrators for tourism companies in Latvia and in the EU.

Programme mission – preparation of creative specialists of tourism branch, who are interested in long-term development, who are able to adjust to microeconomic and macroeconomic changes, which all would provide new working places and would stimulate development of tourism industry.

Programme vision after 10 years – qualitative professional Bachelor’s study programme, where:

43

a) 30% of students have practice in foreign companies, with which there is an cooperation agreement signed; companies send applications for practice conduction; development of practice company association. So, students are not looking for practice places, practice places choose students;

b) minimum 20% of students are international exchange students from international institutes;

c) students participate in terms of competition at international projects of the institute; d) the programme has collaboration with other similar study programmes in Latvia in

questions of methodology and practice; e) 15% of study courses are lectured by guest lecturers from abroad in English,

German or Russian.

SWOT analysis

SWOT (Strengths, Weaknesses, Opportunities, Threats) Programme strengths:

– High level of professional preparation of the academic staff, especially in subjects of tourism specialization, lecturers are conducting Doctor studies;

– Balance of study programme courses, which allows young specialists acquisition of knowledge and skills;

– Good methodological basis of the study programme; – Active participation of students and the academic staff at methodological and

scientific work; – Regular introduction of changes into the study programme according to requirements

of tourism business; – Active cooperation of the study programme with other institutes; – Good professional relationships between lecturers and students; – Regular usage of new computing technologies during the study process; – Regular business contacts with employers; – Possibility to realize study disciplines in three languages.

Programme weaknesses:– Not sufficient amount of technical study equipment during the study process; – Not sufficient financial support for scientific activities of the academic staff; – Passive involvement of students into scientific research work.

Programme opportunities:– Possibility to realize study disciplines in three languages;– Possibility to take part in student exchange programmes with foreign country

institutes; – To use potential possibilities of the scientific team of lecturers for conduction of

scientific researches when demanded. Programme threats:

– Taking into account the demographic situation it is possible student number decrease; – Possible decrease of academic staff qualification because of not sufficient young

lecturer preparation system; – Movement of qualified academic staff to other institutes.

Programme strategy is oriented on constant improvement of the study programme corresponding to actualities of tourism industry and requirement of juridical regulations.

44

In this aspect we broaden the goal of the study programme – development of scientific skills, critical thinking, skills of optimal decision making, skills of team work, and development of intentions and skills for studies all life long.

In order to fulfil this goal, there are following directions of development strategies of the study programme:

Development direction

Tasks Implementation time

Responsible staff

Acting staff Results / acknowledgements

Further development of the study programme and assurance of the study process

1.To continue realization of the international study programme on the basis of the present programme, providing a part from courses in English. 2. To increase number of international practice offers for students and study possibilities abroad.3. To come to a cooperative agreement with European Institutes. 4.To conduct regular estimate reports of the study programme.

2007-2011

Regularly

2007- 2010.

Annually regular

Pro-rector of the academic work

Pro-rector of the administration work

Pro-rector of innovation work

Director of the study programme, heads of the department

Results of the research about clients’ satisfaction

Increase of number of foreign students

Agreement with foreign institutes

Improvement of the academic staff

1. To improve qualification increase policy of the academic staff. 2. To support publications of the academic staff.3. To succeed Doctor studies of the academic staff. 4.To support participation of the academic staff in institute professional improvement programmes and projects. 5.To support addition to the academic staff from the most successful Master students..

Annually regular


Pro-rector of the administration work


Head of the personnel department

Heads of departments, lecturers

Heads of departments, lecturers

Heads of departments

Confirmed personnel policy

Doctor studies

Collectively conducted business researches and publications

Involved new lectures

Scientific research work of academic staff and students

1.To succeed preparation of course books of the study programme, brochures, lecture materials and their publication. 2.To increase

Annually regular

Annually regular


Pro-rector of the


Department of international affairs

Materials necessary for the study process are handed out

New experience and contacts

45

international cooperation, to succeed mobility of the academic staff. 3.To apply new international cooperation projects in terms of SOCRATES, ERASMUS,Leonardo da Vinci and other programmes about course development, provision with international praxis and mobility of the academic staff. 4.To continue participation in international projects. 5.To organize scientific international conferences and seminars about actual aspects of national economy.

Annually regular

2007-2011

2007-2011

administration work







Lecturers

Collectively conducted business researches, projects, reports

Reports about project results

Reports and publications

Cooperation with employers, cooperation partners in Latvia and abroad

1. To continue cooperation with professional associations and employers, organization of conferences. 2. To conduct regular questionnaires with employers and their analysis. 3. Analysis of regular students’ questionnaires. 4. To prepare suggestions for improvement of the study process and study programme.

2007-2011

2007-2011

Pro-rector of the academic work Pro-rector of the administration work Pro-rector of innovation work

Director of the study programme,Heads of departments,lecturers

Cooperation agreements

Questionnaire results

Improvement and development of study environment

1. To provide additional study materials for corresponding study programmes.

2. To continue library automation process.

3. Development of an electronic version of all study courses.

4. Improvement of study technical equipment.

5. Regular technical control and security of study rooms etc.

Annually regular

2007-2011

2007-2011

2007-2011

Annually regular

Pro-rector of the academic work Pro-rector of the administration work Pro-rector of innovation work Pro-rector of the domestic work

Head of the library

Lecturers

Workers of Procurement department

Programme base, rooms, library fond, technical equipment corresponding to actual requirements

46

6. To introduce an efficient document exchange scheme with an aim of fast electronic information exchange. 2007-2008

Workers of structural subdivision

47

Enclosures

48

Appendix Nr. 1

Number of academic personnel of ISMA

Qualification of the

academic staff Quantity

Elected ISMA

Part time

Habil. Doc. 2 2 -Doctors; 12 10 2Masters 24 17 7higher

education 3 1 2Total 41 30 11

49

Attachment Nr. 2CURRICULUM VITAE

1. Name Ligita Āzena2. Date of Birth, Place 1969, Riga3. Current position Lector Information System Management Institute (ISMI)4. Education, grades,

ranks:2005- Doctoral Studies at the University of Latvia, Public Administration Faculty of Economics and Managemen,; 2004- Master`s degree programme Public Administration Faculty of Economics and Management University of Latvia;2002- Bachelor of Psychology, Specializations in marketing, Riga Teacher Training and Educational Management Academy

5. Professional experience, positions:

Position 2004- to present – Lector Information System Management Institute (ISMI)2002 – 2004 SIA ‘’Mediju Nams’’ Project manager of marketing2000- 2002 SIA “Biznesa augstskola Turība” – Project manager of advertising1997 – 2000 SIA “Ginks” Director of marketing1993 - 1995. SIA ‘’Silvans’’ - accountant1987- 1992 Vice Director of store

6. Languages Latvian, English, Russian 7. Study courses Marketing, marketing research, marketing management, consumer behavior

8. Professional Interests Marketing in private and public secktor 9. Publications 1 publication10. Professional Activities

and Memberships2000 to present member of Club marketin and advertising

11. Improvement of professional skill

2005 Professional development program "Didactics in Higher Education Institutions", Latvian University

12. Business Address: Information System Management Institute, Ludzas 91, LV-1003, Riga, Latvia

13. Home Address: ‘’Zemturi’’ Ikšķile, Ogres raj. Latvija14. Business Phone: +371 708989115. Private Phone: +371 2921514416 Fax: +371 7-241591 17 E-mail: [email protected]

Date 10.05.07. /Ligita Āzena/

50

mailto:[email protected]

CURRICULUM VITAE1. Name Ļubova Babiča

2. Date of birth, place 1950.26.02, Latvia, Riga3. Current position Information Systems Management Institute, Department of Management and

Marketing, senior lecturer (appointed on the 12.03.2004., ISMA protocol Nr.1, 1.p)

4. Education, gades, ranks Higher:1995.g. – Riga Aviation University (RAU) Magistracy, Master of Science in Economics, Diploma MD Nr.0004451974.g.– Riga Polytechnical Institute, Economics and organization of the

carbuilding economy, engineer-economist qualification, Diploma Ю Nr.389512

5. Professional experience, positions

Since 2003. – SIA ” Information Systems Management Institute, Department of Marketing and Management, senior lecturer 1999.-2003.– SIA RU Information Systems Management Institute, Department of Management and economics, lecturer 1999.-2000.– Transport and Telecommunication Institute lecturer, Baltic Russian Institute lecturer 1997.-2003.– MESI tutor, certified lecturer-consultant, in the system of distance learning 2001.- MESI Management and Statistics department certified lecturer-consultant 2000.- MESI Department of the Strategic Management, certified lecturer-consultant 1998.-1999. – Baltic Russian Institute, lecturer 1996.-1999. - RAU Business economics department lecturer 1994.-1996. - RAU Business economics department lecturer biz1994.-1999. - SIA „Jozeff” director assistant in strategic management issues 1993.-1994.- RAU, meneger of the economic group 1991.-1993.- SIA „M.J.D.” director assistant in finances and planning 1982.-1999.– RKIIGAEconomic department assistant, lecturer1978.-1982. – RKIIGA Economic department assistant1972.-1982. - RKIIGA, scientific-research laboratory senior technician,

engineer, senior engineer, assistant. worker1967.-1972. - RKIIGA Department of economics, laboratory assistant

6. Languages Latvian, Russian – mother tongues, English

7. Study courses Theory of management, Economy of tourism, management of the company, Strategic management, Total quality management, Company’s competiteveness

8. Professional interests Business economics, enterpreneurship, theory of management, innovations, strategic management, competition

9. Publications 54 publications including.:- Informational sheets – 3;- Scientific-methodological – 36;- Study literature – 9;- theses for conferences – 7.

10. Improvement of professional skills

01.11.2002. – 01.03.2003 – courses of the Latvian University “Augstskolu mācībspēku pedagoģiskās izglītības pamati (inovācijas augstākās izglītības sistēma, augstskolu didaktikā un izglītības darba vadībā)”, certificate Nr. 0056

11. Business adress Information Systems Management Institute, Lomonosova 1, LV-1019, Rīga

12. Business phone 7 10060713. Fax 7 24159114. E-mail [email protected], babica @inbox.lv15. Private address Kvēles 15/5-51, LV-1024, Rīga16. Private phone 9 165296, 7 532508

51


CURRICULUM VITAE

1. Name Iveta Balode2. Date of Birth, Place 1963, Madona3. Current position Lecturer Information System Management Institute (ISMI)4. Education, grades,

ranks:Start 2005 year – Latvia University of Agriculture, postgraduate student (PhD) of pedagogy. Thesis: Improvement of the constructivism didactic model of the study program in the borders of “Hospitality management”.Finished 2004 year – Information System Management Institute, Master’s programme, Master in Management of Enterpreneurship, diploma Nr.0170


Position 2003 - lecturer Information System Management Institute 1999 – 2001 Jurmala

City Council, Chief Tourism and Resort Co-ordinator1997 – 1999 SPA Hotel Baltija, manager1996 – 1997 SIA “Ūdenssporta pasaule”, secretary 1993 – 1996 V/U “Kūrortu direkcijas namu pārvalde”, secretary, staff manager

6. Languages Latvian, English, Russian 7. Study courses Basic of Tourism, Hospitality Industry, Managing of hotel operation system,

Organizing of tourists accommodation, Economic of Tourism, Global Distribution System Amadeus.

8. Professional Interests Tourism and Hospitality business9. Publications 5, including 1 Manual of works.10. Professional Activities

and MembershipsISMI Hospitality management programme director.SIA “Tūrisma Kvalitātes Institūts”, expert


2006.g. – LLU sertificate Nr.0350 The program of professional improvement“Augstskolu didaktika”2003/04.g.- LU sertificate Nr. 0315 The program of professional improvement“Augstskolu didaktika”


13. Home Address: Slokas 29 – 23, LV 1025, Jurmala14. Business Phone: office: +371 710060715. Private Phone: 2949978016 Fax: Office:+371 7-241591 17 E-mail: [email protected]

Date 20.06.07. Signature /Iveta Balode/

52


CURRICULUM VITAE

1. Name: Victor Boytsov2. Date of Birth, Place: August 28, 1946 Kalinin, Russian.3. Current position Associate Professor of Information System Management Institute.4. Education: Riga Civil Aviation Engineering Institute (Faculty of Automatic and Computer

Techniques), Engineering Diploma (1974) P № 148693,Moscow Civil Aviation Institute, Doctor Degree in Aviation (1979) TH № 034584,Riga Civil Aviation Engineering Institute Doctor Degree in science engineering (1992) G-D № 000030.

Professional experience, positions:

1980-1982 - Riga Civil Aviation Engineering Institute Lecture of Faculty Automatic and Computer Techniques,

1982-1992 - Riga Civil Aviation Engineering Institute Associative Professor of Faculty Automatic and Computer Techniques1992-1999 - Riga Aviation University Associative Professor of Data Transmission Networks and Systems Department,1999-2002 - Riga Techniques University Associative Professor of Transport and Machine technology Department,2002 – present - Riga Information System Management Institute Associative Professor.

6. Languages: England, Latvian, Russian7. Study courses: 30 Years

8. Professional Interests: Computer Networks and telecommunication, Data Communication projecting, Electronic Commerce science, Operation system, System programming.

9. Publications: 70 scientific papers and 18 metodic. papers10. Professional Activities

and MembershipsRiga Techniques University Docents of Telecommunication system Department,Information System Management Institute Associative Professor,A/S Information Technology Centrs consultant

11. Business Address: Information System Management Institute, Lomonosov 1A, LV-1019, Riga, Latvia.

12. Home Address: Brantkalna 14 – 5, LV-1082, Riga, Latvia13. Business Phone: +371 710059314. Private Phone: +371 7581459, +371 985748715. Fax: +371 7241591 16 E-mail: [email protected]

Date 13.05.07. Signature / V. Boytsov /

53


CURRICULUM VITAE

1. Name Yelena Chaiko2. Date of Birth, Place 1975, Riga3. Current position The head of the department of natural sciences and computer technologies,

Information System Management Institute (ISMI) since 20064. Education, grades,

ranks:Finished 1998. y. - Riga Aviation University (RAU). Bachelor of Science. Computer Systems and Networks. Diploma Nr.0029772000. – Transport and Telecommunication Institute (TTI). Master of Science. Electro-technique and electronics. Diploma Nr.0000212004. - Riga Technical University Railway Transport Institute. PhD. in Telecommunications. Diploma Nr. 0014Thesis: “Mathematical models of radio wave propagation in woodland for mobile communication systems”


Position 2004 – docent of Natural Sciences and Computer Technologies Department (ISMI)

6. Languages Latvian, English, Russian 7. Study courses Electronics, Web design, Computers and computer systems architecture,

Electronics commerce. 8. Professional Interests Scientific interests computer modeling, radiowave propagation, Communication

systems.9. Publications About 15.

Important:1. Y. Chaiko Simulation of radiowave propagation using propagation

models, 19TH EUROPEAN CONFERENCE ON MODELLING AND SIMULATION, June 1-4, 2005 Riga, Latvia 638-644 p.p.

2. Y. Chaiko. Features of measurement parameters in digital channel 45. RTU Starptautiskā zinātniskā konference, Rīga, 2005. gada 11.-13. oktobris. lpp.132-138.

3. Y. Caiko. IMITATING MODELLING OF A WIRELESS NETWORK OF GAUGES. 6th International Conference TST, Katowice, Poland,2006,.523-527p.

J. Čaiko. Grafiskās informācijas sablīvēšanas metožu efektivitātes novērtēšanas algoritmi. Lekciju konspekts. 2006. 209. lpp.

10. Professional Activities and Memberships

-2003. may - july. Swiss Baltic Net and Swiss Federal Institute of Technology Zurich science project Microwave propagation inside building.-2006. Sept. 25-29. Erasmus teacher in Vilniaus verslo kolegija,

10 Honours and Awards -Scientific Grant: Latvian Council of Science, No. 04.1259 – “Radio-waves propagation in woodlands (for systems of mobile communication)” (2004-2006)-Werner Von Siemens Excellence Award 2004 for doctoral thesis.

11. Business Address: Information System Management Institute, Lomonosova 1, LV-, Riga, Latvia

12. Home Address: Riga-1002, Marupes 31, 2413. Business Phone:14. Private Phone: 2919329115. Fax:16. E-mail: [email protected]

Date 15.05.07. Signature / Yelena Chaiko/

54


CURRICULUM VITAE

1. Name Viktor Chlaidze2. Date of Birth, Place 1944, Vladivostok, Russia3. Current position Information Systems Institute, program director,

Head of the department4. Education, grades,

ranks:1992 – doctor of economics, Diploma B-D Nr.0006721979 – bachelor of economic sciences 1967 – Riga Civil Aviation Engineer Institute, Diploma У 074341


Position 1999 – ISMA, head of the department of tourist management, as. professor1983-1996 – Riga Aviation University, assistant Professor1981-1982 – RAU, senior teacher1980-1981 – RAU, assistant1974-1979 – RAU, engineer1972-1974 – RAU, post-graduate student1967-1972 – RAU, engineer, head of the laboratory

6. Languages Latvian, English, Russian 7. Study courses Marketing, basis of tourism, marketing research, marketing management,

management of the work-force, recrealogy8. Professional Interests Labor economy, management, marketing, tourist management, tourist marketing,

recrealogy9. Publications 92 publications, including 27 scientific papers, 8 study publications and

synopses, 29 – methodical publications10. Professional Activities

and MembershipsRiga Tourism Association


2002-2003 Professional development program "Didactics in Higher Education Institutions", Latvian University


13. Home Address: Malpils 2 - 38, Riga -1013, Latvia14. Business Phone: +371 708989115. Private Phone: +371 737812716 Fax: +371 7241591 17 E-mail: [email protected]

Date 10.05.07. Signature /Viktor Chlaidze/

55


CURRICULUM VITAE

1. Name, surname: Eugenia Fyodorova2. Year of birth: 1946.24.12.3. Current employer and position:

Information system instituteEconomic and law departament docent

4. Education: Higher:1970 - Latvian State University, kvalification – engeener economist, Diplom P Nr.149021

5. Academical titles and scientific degree

1993 - Doctor of Economics, Riga Tehnical university – Doctor of Economics, Diplom DT Nr.0052291984 - Candidate of Economics, Leningades filologigal economic institute

6. Place of work, pisition (years):

Since 2000 – docent of Information Sysytem Management Institute, Economic and law departament docent1999 – docent of Transport and Communication Institute1976 – assistant, lecturer, docent in Riga Civil Aviation University1974 – Constructor in Latvian Constructor Department 1970 – Engeneer in “Sarkanais rīts”

7. Qualification inprovement:

Participant scientific conferences

8. Publications: 24 scientific publications:1. Социальная ответственность предприятий и показатели эффективности управления. В сб. – Рига, ISMA, 2001.2. Направления совершенствования автомодели управленческого анализа. В сб.: Вопросы эффективности производственно-коммерческой деятельности. Вып. Н. – Рига: РИО РАУ, 1995.3. Методические вопросы оргапнизации автоматизированной подсистемы “Экономический анализ опытного производства.”В сб. : Вопросы совершенствования методов технического обслуживания и обеспечения безопасности полетов. Рига, РКИИГА, 1982.

9. Participation in scientific or similar organisations:

Participant scientific conferences

10. Miscellaneous: Languges: Russian, Latvian, German11. Main research areas: Management of finances, Book-keeping, bank business, computer

technology12. Basic courses to be read:

Management of finanсes, Finanaсes, Book-keeping, bank business,account

13. References at work: Information System Institute14. Address: Lomonosova 1, LV-1019, Riga15. Phone: 371-7100549 Fax: 371-7241591 E-mail: [email protected]

Name Signature

56

CURRICULUM VITAE

1. Name Valery Geraskov

2. Date of Birth, Place 1949. Riga, Latvia.

3. Current position Assistant Professor of Information System Management Institute (ISMI)

4. Education, grades, ranks

Moscow Power Engineering Institute (MPEI), Diploma in Electrical Engineering Э № 599430 (1972);Moscow Power Engineering Institute, Technical Sciences Candidate. Diploma ТН № 007156. Thesis:“Transducers on the Base of Electromagnetic Levitation” (1975);Riga Aviation University, Doctor Degree in Electrical Engineering (Dr.Sc.Ing) Diploma G-D № 000004 (1992);Assistant Professor (Riga Air Force Academy), Diploma ДЦ № 088215 (1986).


2003 to present day – Information Systems Institute, Assistant Professor of Natural Science and Computer Technologies Department.2000-2003 – Transport and Telecommunication Institute, Assistant Professor of General Sciences Department;1993-1999 – Riga Aviation University, Associate Professor of General Sciences Department;1981-1993 – Riga Air Force Academy, Assistant Professor of Aircraft Electrical Equipment Department;1977-1981 – Riga Civil Aviation Engineers' Institute, Assistant of Higher Mathematics Department;1975-1977 – Moscow Power Engineering Institute, Assistant of Electrical Engineering Department;1972-1975 – Moscow Power Engineering Institute, Engineer of Electrical Machines Department.

6. Languages Russian (mother tongue), English (basic), Latvian (3 level)

7. Study courses

Mathematical Analysis, Linear Algebra and Analytic Geometry, Theory of Probability and Mathematical Statistics, Econometrics, Quantitative Methods for Business Studies, Informatics, Methods of Optimization, Thinking ordering, Econometrics, Numerical Methods, Discrete Mathematics, Cryptography and Information Security.

8. Professional Interests Computer simulation. Applied mathematics. Engineering physics. Solving inventor problems. Modern methods of teaching.

9. Publications About 65, including 20 inventions


Participation in international projects: School World, 1997; Junior Achievements, 2000; Intel® Teach to the Future, 2004; Emhart/NASA "Create the Future" Contest, 2006.


Latvian University “Innovations and Leadership for Higher Education”, certificate Nr.1184 (2006).


13. Business Phone: +371 7100607

14. Fax: +371 7241591

15. E-mail: [email protected]

16. Home Address: 120 Upes St. Apt.5, Riga, LV-1013, Latvia

17. Private Phone: 29513226

57

CURRICULUM VITAE1. Name Irina Gonzalez - Ortiz2. Date of Birth, Place March 21,1961, Riga, Latvia3. Current position Information Systems Institute, Docent of Natural Sciences and Computer

Technologies Department4. Education,

academic grades and ranks

Riga Civil Aviation Engineering Institute (1983) Qualification : engineer- economist; speciality- Economy and organization

of air transport, diploma № 365253 Master of economy, 1995, diploma № 000437


Positions Engineer, (Riga Civil Aviation Engineering Institute, 1983-1990) Assistant (Riga Aviation University, 1990-1993) Lecturer (Riga Aviation University, 1993-1999) A personal manager and senior economical consultant ( the firm”Alten”, 1996-

2003) Lecturer (Latvian University, 1999-2001) Lecturer (Information System Institute, 1999-2001) Lecturer (Information System Institute, 2003) Docent (Information System Institute, 2004)

6. Languages English, Latvian, Russian (Mother tongue)7. Study courses Statistics, , Information technologies of management, Computer modeling,

Computer science, computer engineering, basis of programming, Logistika.8. Professional

InterestsScientific interests: Economic statistics, Marketing, Logistika.

9. Publications About 10, including 2 Manual of works.10. Professional

Activities and Memberships


12. Business Address: Information Systems Institute, Lomonosov 1A, LV-1019, Riga, Latvia13. Home Address: Lielvardes 105 - 39, LV-1084, Riga, Latvia14. Business Phone: office: +371 7-100599, 7-10060715. Private Phone: home: +371 7-581470 , mobile phone: 2983656216. Fax: office:+371 7-241591 17. E-mail: [email protected], [email protected]

Date 10.05.07. Signature / I. Gonzalez-Ortiz /

58


CURRICULUM VITAE

1. Name Victor Gopejenko2. Date of Birth, Place October 16, 1957, Siktivkar, Russia3. Current position Vice-rector for innovation issues Information Systems Management Institute

(ISMI) since 20064. Education, grades,

ranks:Finished 1981. g. – Riga Civil Aviation Engineer Institute (RCAEI) П №709954Qualification – radio engineer, specialty – exploitation of radio equipment in aviation Scientific specialty: radiolocation and radionavigationScientific grades:Dr. Sc. (Dr. Sc. engineer ) Moscow Civil Aviation Engineer Institute 1987 TH №103272.Thesis: The use of natural resonance’s methods in problem of one point passive radiolocation of thunderstorm’s center by atmosphericsDr.Sc.Ing. (1992 G-D №000005) Latvia, Riga Aviation University (RAU).Scientific ranks:Docent (RUSSIA, 1993 ДЦ № 002238), RAU Docent (Latvia, 1995 DA № 000019)Associate professor (2006, RTU Professor’s Council of Information technologies, decision Nr.115)


Position since 2006 - Vice-rector for innovation issues (ISMI) 2003 -2006 - Head of Natural Sciences and Computer Technologies Department (ISMI)2000 – associate professor of Natural Sciences and Computer Technologies Department (ISMI)1991-1999 - Dozent (RAU)1989-1991 - senior lecture (RCAEI) 1987-1989 - assistant of professor (RCAEI)1984-1987 - aspirant (RCAEI)1981-1984 - engineer (RCAEI)

6. Languages Latvian, English, Russian 7. Study courses Electronics, information system management, mathematical and computer

modeling, computer graphics, Global Distribution System Amadeus.8. Professional Interests Scientific interests mathematical and computer modeling, digital signal

processing9. Publications 48 including 7 Manual of works.

Important:1. Automation And Standardization Of Images Of Personal Computers

In Problems Of Installation Of Programs, 2005 RTU zinātniskie raksti, serija 6, sējums 16, 74-82

2. Nanosystems Model Calculations In Matlab, 2005 RTU zinātniskie raksti, serija 6, sējums 16, 83-94


Professional perfection education program’s „ Computer education” (160 hours) director. License Nr.PP 280, code 20 3490.Applied information system Amadeus course director.MSDNAA program and Microsoft (ELMS) software distribution system coordinator


12. Home Address: Riga-19, Reznas 10-b, 1913. Business Phone: office: +371 2710058214. Private Phone: +371 2714442915. Fax: office:+371 27241591 16. E-mail: [email protected]

59


Date 19.01.07. Signature / V. Gopejenko /CURRICULUM VITAE

1. Name Monika Grinpukale2. Date of birth, Place 1948

Ventspils, Latvia3. Current place of work,

positionInformation Systems Management Institute, Assistant Professor, Head of the Economics Department

4. Education, grades, ranks:

1971 – Latvian State University, Faculty of EconomicsQualification: engineer-economist, Speciality: organization of economic information processing

5. Academic grades 1998 – MSc6. Employment

experience, positions2006 - Information Systems Management Institute, Head of the Department of Economics, Assistant Professor 2005 – Information Systems Management Institute, lecturer2002-2004 – Consumer Rights Protection Centre, Head of the Jelgavas regional sector1997-2002 – Rivalry Council, (affiliated to the Ministry of Economics), Head substitute of a Department2000 – Business Institute ‘Turiba’, lectuter2000 – Riga Stradina University, a guest-lecturer1994-1996 – State Revenue Service, State Revenue Minister’s press-secretary in authority1991-1994 – Latvian University, Department of Economic Theory, lecturer1976-1991 – Latvian State University, Department of Political Economy, Head subject-teacher1980-1983 – S. Birjuzova Military University, Department of Political Economy, lecturer1971-1980 - . Birjuzova Military University, Scientific computing laboratory, engineer-programmer

7. Academic courses Microeconomics, Macroeconomics, Economics Fundamentals, Consumer Rights, Antimonopoly Politics and Competition

8. Publications 2001, 1999, December, 1999, June – ‘Report on Latvian National Economic Development’, The Latvian Republic Ministry of Economics.Publications in Latvian press on State management and taxation issues Scientific research publications on economic and state management issues – 6 Educational methodical aids – 3

9. Languages Latvian – native, Russian - fluent, German – reading, writing10. Subject(s) of research The State’s role in economics

11. Professional activities and International cooperation

Latvian Trade Association,1998 – Council of Ministers Regulations – working group – working out proposals on realization of Government institutions functions in accordance with EC regulations.

12. Professional development

2005 – Seminar on developmental problems of small and medium enterprises, HelsinkiISMA International Scientific Conferences.Certificates: Work Stress Management ; Anti-manipulations technique; Time Management. Issued by Latvian University of Agriculture, Faculty of Social Sciences Educational Centre.Certificates on Course attendance: European Community Regulations;

Development Projects planning, analysis and managementIssued by the State Administration School.

13. Contact details Information Systems Management Institute14. Address Ludzas, 91., LV-1003, Rīga15. Phone 710059916. fax 724159117. e-mail [email protected]. Home address 38 – 16 Pasta str., Jelgava, LV-3001, Latvia19. Phone 3046739

60


25.06.2007. M. Grinpukale

61

CURRICULUM VITAE

1. Name Kristina Hamruna2. Date of Birth, Place 1973 16th of March, Riga3. Current position Information System Management Institute,

Lecturer of Computer Sciences and Computer Modeling Department4. Education, grades,

ranks:Higher1995.g., Riga Aviation University, engineer diploma 1995.g. - Master of Engineering, diploma


At present: Information System Management Institute Lecturer of Computer Sciences and Computer Modeling Department1995.g. – RAU technician of physics department,1996.g. – RAU assistant of physics department,1997.g. – RAU lecturer of physics department,1999.g. – Information System Management Institute, Lecturer of Computer Sciences and Computer Modeling Department ,Transport and Telecommunication Institute, Lecturer of Physics Department,2005.g. – Information System Management Institute, Docent of Computer Sciences and Computer Modeling Department

6. Languages Latvian – fluently, English – good, Russian – mother tongue7. Study courses General physics, Computer graphics, Animation graphic, Programming in

Windows, Data bases, Computer Technique, Computer Modeling, Physics, Natural Phenomena and Models

8. Professional Interests Solid State physics, Unarranged solid matter, Amorphous semi-conductors, Semi-conductor’s electronics and technologies, Computer Modeling

9. Publications 11 publications10. Honours and Awards11. Professional Activities

and Memberships Journal RAU SCIENTIFIC REPORTS technical redactor (1996-1998)

12. Business Address: Information System Management Institute, Lomonosov 1A, LV-1019, Riga, Latvia

13. Home Address:14. Business Phone: office: +371 7-10051115. Private Phone:16. Fax: office:+371 7-241591 17. E-mail: [email protected], [email protected]

Date 30.04.2007 Signature / K. Hamruna /

62



CURRICULUM VITAE

1. Name Svetlana Ignatjeva2. Date of Birth, Place 17.01.1960, Russia3. Current position 2003 Information System Management Institute, Natural Sciences

and Computer Tehnologies Department, lecture4. Education, grades, ranks: 1992 – Daugavpils Pedagogical University, science degree – Doctor of

Physic, diploma Nr. 0000131986 – candidate of phusical and mathematical sciences, diploma Nr. 005621


From 2003 - Information System Management Institute, Natural Sciences and Computer Tehnologies Department, lectureFrom 1995 – Daugavpils Pedagogical University – Informatics department assistant professor1994-1995 – Daugavpils Pedagogical University, Informatics Department, lecture1988-1994 - Daugavpils Pedagogical University, Informatics Department, instructor1985-1988 – the manager of scientific research work.

6. Languages Russian, Latvian, English7. Study courses Computer tehnology, informatics, program bases, information

tehnology of management, computer graphics and computer modeling, Amadeus.

8. Buisness Address: Information System Management Institute,Ludzas 91, LV -1003, Rīga

9. Business Phone office: + 371 7-10059310. Fax: office: + 371 7-24159111. E-mail [email protected]. Home Address: Daugavpils, Raipoles ielā 4-2813. Private Phone 5414694

Date 10.05.07. Signature / S.Ignatjeva /

63


CURRICULUM VITAE

1. Name Tatjana Judajeva2. Date of Birth, Place 15.03.1954; Daugavpils.3. Current position From 1977 – Secondary School Nr. 5 – English language teacher

From 2003 – Information System Management Institute, Foreign Languages Department - lecture

4. Education, grades, ranks: Daugavpils Pedagogical University Master of Pedagogy, diploma Nr. 000195


From 1977 – Secondary School Nr. 5 – English language teacherFrom 2003 – Information System Management Institute, Foreign Languages Department - lecture

6. Languages Russian, Latvian, English7. Study courses English language, Normative phonetics, English writing, Funkcional

grammar.8. Buisness Address: Information System Management Institute,

Ludzas 91, LV -1003, Rīga9. Business Phone office: + 371 7-10059310. Fax: office: + 371 7-24159111. E-mail [email protected]. Home Address: Daugavpils, 18. Novembra ielā 190-2513. Private Phone 29541910

Date 10.05.07. Signature / T. Judajeva /

64


CURRICULUM VITAE

1. Name Valdis Jurgelāns, 140165-12359 2. Date of Birth, Place 14.01.1965 Aronas pagasts, Latvia3. Current position National Military Forces United Headquarters –Strategic Planning Department,

Head of NMF Development Department, 4. Education, grades,

ranks:Higher:2004. – Brno Military Academy (Czhech Republic), Doctor (Ph.D.), Diploma Č. 487471991. – Latvian Agricultural Academy, Agronomy Specialist, Diploms - PB Nr. 164676 1994. – National Academy of Defence, Commander course.1984. – Saulaine Sovhoz Technical School. Agronomy Specialist


From 01.01.2006. until present – National Military Forces United Headquarters –Strategic Planning Department, Head of NMF Development Department05.08.2005.-31.12.2005. – National Military Forces Headquarters –Strategic Planning Department, Head of NMF Development Department 14.09.2004.-04.08.2005. - Strategic Planning Department, Strategic Planning Department, Senior Officer25.01.2000.-28.02.2001 – National Academy of Defence, Department of Tactics, Senior Lecturer (Professor)01.07.1999.-24.01.2000 – National Academy of Defence, Department of Tactics, Senior Lecturer (Docent)01.11.1998.-30.06.1999 – National Academy of Defence, Department of Tactics, Senior Lecturer (Docent)20.03.1998.-31.10.1998 – National Academy of Defence, Department of Tactics, Senior Lecturer (Docent)01.06.1995.-19.03.1998 – National Academy of Defence, Strategy and General Tactics Department, Docent (Lecturer)18.11.1994.-31.05.1995 – National Academy of Defence, Strategy and General Tactics Department, Docent (Docent)16.07.1993-30.09.1993 – State Joint Stock Company „Rosme”, Guard20.07.1992.-20.05.1993. – Riga District Zemessardze Regiment, Company Commander01.08.1990.-03.07.1992. –Olaine Ltd. , Plant-growing Brigade-leader’s Assistant16.04.1984.-26.04.1984. – Soviet Farming Enterprise „Gaiziņš”, Plant-growing Brigade-leader’s Assistant

6. Languages Latvian, Russian, Czech7. Study courses Business Communication, Decision Making, Personnel Management, 8. Professional Interests9. Publications 4 publications, co-author of 3 research projects and 1 study book.10. Professional Activities

and MembershipsMember of Professor Association;Member of Transport Development and Education Association

11. Business Address: Information System Management Institute,Ludzas 91, LV -1003, Rīga

12. Business Phone: office: + 371 7-10059313. Fax: office: + 371 7-24159114. E-mail: [email protected]. Home Address: Ādažu pagasts, Kadaga 13-10, LV-210316. Private Phone:

20.068.2007. Signature

65


CURRICULUM VITAE

1. Name Raisa Kaširina2. Date of Birth, Place 31.08.1968, Daugavpils 3. Current position Information System Management Institute, Law Department, lecturer4. Education, grades, ranks: Higher juridical educatio, diploma Nr. 000934

Information System Management Institute, Master of Business Administration.


From 2004 – Information System Management Institute, Law Department, lecturer2003-2004 Information System Management Institute, secretary2001- OOO „Mērz-D” deputy director1999-2001 – Trade centre management 1999 –Daugavpils prison – jurisconsult1993-1994 – OOO „Amatnieks” – manager1991-1993– OOO „Amatnieks” – seller1986-1991 – Trade House - seller

6. Languages Russian, Latvian, English7. Study courses Marketing, management phychology, management sociology,

consultitution law, state and law teary, law, philosophy.8. Buisness Address: Information System Management Institute,

Ludzas 91, LV -1003, Rīga9. Business Phone office: + 371 7-10059310. Fax: office: + 371 7-24159111. E-mail [email protected]. Home Address: Daugavpils, Paradēs iela 13-6113. Private Phone 25933096

Date 10.05.07. Signature / Raisa Kaširina /

66


CURRICULUM VITAE

1. Name Zhanna Kleschevnikova

2. Date of Birth, Place 20.01.1982, Riga, Latvia

3. Current position Information Systems Management Institute lector (Elected 05.09.2006. Report of Institute Council decree Nr.2. 1.§ )


2004-2006. Information Systems Management Institute. Mg.bus.adm. Diploma Nr. PDC 0330 2000-2004. Information Systems Management Institute. Business Administration qualification. Diploma Nr, DPA 0087


2006 - …. Information Systems Management Institute, lector2005 - 2006 Information Systems Management Institute, assistant2004 –2006 Information Systems Management Institute, librarian

6. Languages Russian – relative, Latvian - very good, English – good, French – a. good

7. Study courses Law, commercial law, law and country theory

8. Professional Interests Information and communication law, commercial law

12. Business Address: Information System Management Institute, Ludzas 91 LV-1021, Riga, Latvia

14. Business Phone: office: +371 7-100593

16. Fax: office:+371 7-241591

17. E-mail: [email protected]

13. Home Address: Riga, Dammes str. 25-10, LV-1069

15. Private Phone: 29559819

Date 03.05.2007 Signature Z.Kleschevnikova

67

CURRICULUM VITAE

1. Name Alexander Kovancov2. Date of Birth, Place January 4, 19493. Current position Associate Professor of Information System Management Institute4. Education, grades,

ranks:Higher:1971 – Kiev State University, faculty of Mathematics and mechanical, mathematical, Diplom Э Nr.-152651993 – Doctor of Mathematics, Diplom CD Nr.0000721993. – matemātikas doktors. Diploms CD Nr.000072 SIMPLE DIFFERENTIAL EQUATION SPLITTING BY MEANS OF NON-LINEAR PROJECTORS


Since 1999 – Information System Management InstituteAssociate professor of Natural sciences and computer technologies department.Riga Aviation University Higher mathematics department:1987 – associate professor 1985 – senior lecturer 1975 – assistant

6. Languages Ukrainian, Russian, Latvian, English7. Study courses Analysis of mathematics, linear algebra, projective geometry,

The theory of probability, Higher mathematics, mathematics for economists8. Professional Interests Scientific interests

Differential equations, projective-differential geometry, History of mathematics9. Publications 117publications,45 books and 72 methodical publications

10. Honours and Awards11. Professional Activities

and MembershipsThe Head of the constitutional meeting of ISMA


13. Home Address: Kurzemes pr. 154-76, LV-1069, Riga14. Business Phone: office: +371 7-10059315. Private Phone: 7427911 , 915761416. Fax: office:+371 7-241591 17. E-mail: [email protected]

Date 10.06.07 / A. Kovancov /

68

CURRICULUM VITAE1. Name Galina Krupska2. Date of Birth, Place 24.07.1962, Ukraine3. Current position Lecturer4. Education, grades, ranks Minsk Teacher-training Institute of Foreign Languages (1979-1984),

Spanish Language Faculty. Main subject: teacher of Spanish and German languages. Certificate: outstanding,ИВ №230099.2005 – Latvian University In-training Professional Course2005 – ISMA. Master’s degree . MBA speciality.

5. Professional experience,positions

From 2004 ISMA, Tourism Faculty.2001-2003 SIA “VTI”.Duties:manager-translator (placement in Spain).Organisation of Foreign Languages Courses.2000-2004 – Publishing House “ARBO”, SIA “ELBI”.Duties:translator1985-1987 – Design Studio ‘GOMSELMASH’. Duties:translator1982-1985 –Organisation of Youth Tourism ‘’SPUTNIK’’.Duties: translator

6. Languages Russian, Spanish, Latvian, German(communicative),Belorussian (communicative).

7. Study courses Spanish language. Elementary level. Intermediate level. Advanced level.

8. Professional Interests Guidelines in topic “ Tourism”9. Publications -10. Honours and Awards -11. Professional Activities

And Memberships-

12. Business Address Information System Management Istitute,Lomonosov 1A, LV-1019, Riga, Latvia

13. Home Address Zeltini str. 13-5, Salaspils, LV-2169, Latvia14. Business Phone office:+371 7-10059315. Private Phone +371 632570216. Fax Office: +371 7-24159117. E-mail [email protected]

69


CURRICULUM VITAE

1. Name Irena Kulisha 2. Date of Birth, Place 1966, Latvija3. Current position Docent Information System Management Institute (ISMI)4. Education, grades,

ranks:Higher education:2003 year - Information sistem management higher school magistracy, professional level of the master in management of enterprise activity, diploma Nr. 000015 1993 year -Latvian Rural Economy university, public catering engineering and institutional speciality, engineer-technological qualification, diploma Nr. 401825


Position From 2005 year Information sistem management higher school, faculty of management and marketing, docent2005 – 2007 year Purvciems secondary school of craft, lecturer2002 – 2004 year Healthy feed and high service formation Anshpeter school,

lecturer 2002 – 2005 year The educational center „Riman”, lecturer1999 – 2005 year Information sistem management higher school, faculty of management and marketing, lecturer1999 – 2006 year SIA „Dija”, rates supervising the barman-waiter1999 – 2004 year SIA „Bums” president (restaurant bisiness)1999 – 2004 year Rigas Tourism school, lecturer1997 – 1999 year SIA „Liir” president (feeding business)1995 –1997 year Restaurants „Kalanda”, SIA „Ego RTU”, restaurant

meneger1993 –1995 year Educational center „Nellija”, training of industrial skill ,

lecturer1986 – 1990 year Rigas cooperative school, training of industrial skill, lecturer

6. Languages Latvian, English, Russian,Polish 7. Study courses The industry of a feed , restaurant business , service of visitors.

8. Professional Interests Enterprise activity, restaurant business, bar work organization 9. Publications About 5, including 4 Manual of works.10. Professional Activities

and Memberships2002 year – The introduction into Guild of barmen and hospitality


From 2005 year dec. – learning in LLU doctorate, pedagogics branch 03.02.2006. – 07.04.2006. LLU course „Higher school didactic” ,certificate

Nr.046501.11.2002.- 01.03.2003.- LU Higher school didactics course,certificate Nr.

006212. Business Address: Information System Management Institute,

Ludzas 91, LV-1003, Riga, Latvia13. Home Address: Bebri 45,Cekule, LV-211814. Business Phone: office: +371 710060715. Private Phone: 7956041, 2630050316. Fax: Office:+371 7-241591 17. E-mail: [email protected]

Date 10.05.07. Signature / Irena Kulisha

70


CURRICULUM VITAE

1. Name Staislavs Ļahs2. Date of Birth, Place 25.10.65., Daugavpils3. Current position Information System Management Institute, Law Department, lecturer4. Education, grades, ranks: Higher juridical educatio, diploma Nr. 409540 Master of Pedagogy5. Professional experience,

positions:Information System Management Institute, Law Department, lecturer2002 – The Higher School of Social Technologies, lecture1989-1994 – The Ministry of Internal Affairs of Latvian Republic, inspector on especially important affairs1972-1989 – The Ministry of Internal Affairs of Latvian Republic, inspector

6. Languages Russian, Latvian, German7. Study courses Criminal law, criminal process, civil law, civil process, transport law,

science of law, the system of law, sthe system of law protective, civil defence, enviroment protection.


9. Business Phone office: + 371 7-10059310. Fax: office: + 371 7-24159111. E-mail [email protected]. Home Address: Daugavpils, Jelgavas ielā 29-5313. Private Phone 26214092

Date 10.05.07. Signature / Staislavs Ļahs /

71


CURRICULUM VITAE

1. Name Vita Lākute2. Date of Birth, Place 1963, Riga3. Current position Lecturer Information System Management Institute (ISMI)4. Education, grades,

ranks:Higher,2003 – MBA “Busines Administration Diploma” NR.0000161987 – Latvian State University, faculty of Foreign Languages qualification – philologist, teacher of French, Diploma ПВ Nr. 090001


Position 1997 to date – Information System Management institute lecturer of Latvian, of the culture of Tourist Centres, of theTourist Centres Geography1996-1999 – teacher of Latvian and literature at Lyceum Free Development1992 -1996 – teacher of Latvian and literature at Purvciems Gymnasium of Riga1990 - 1992 – Inspector at ATA Interlatvia1987 – 1990 – proof reader at the publishing house “Avots”

6. Languages Latvian, French, Russian 7. Study courses Latvian, Culture of tourist centres, Tourist centres geography

8. Professional Interests A practical course of Latvian Grammar9. Publications 1 publication Translation from French.10. Professional Activities

and MembershipsSince 2000 a guide in a tourist agency “Relaks Tūre”Latvia – France society


2000. November – March. Course on pedagogy : Innovation system in higher education, higher school didactics and educational work management. Sertificate Nr. 0064.2000 – Chambre de commerce et d’industrie de Paris. “Tourism, Hotel Business eating” courses1998 – Riga Teachers Training Centre “Bilingval education in Latvian and abroad”1995 – professional Education and development


13. Home Address:14. Business Phone: office: +371 710060715. Private Phone: 2941507516 Fax: Office:+371 7-241591 17 E-mail: [email protected]

Date 15.05.2007. Signature / Vita Lākute/

72

CURRICULUM VITAE

1. Name Ivars Linde2. Date of Birth, Place 1952, Riga3. Current position Docent Information System Management Institute (ISMI)4. Education, grades,

ranks:2002 – 2004 Information Systems Management Institute, MBA1971– 1976 Leningrad Institute of Cinema Engineering, engineer of electronic


Position 2003 to present docent of the Information Systems Institution2000 – 2003 Director of the Course Department of the Business School Turiba1997 – 2000 President of JSC “GLOBUS CARD”1996 Vice President of Saules Banka1994-1995 Vice President of Latvian Savings Bank1990-1994 Head of International Department of Latvian Savings Bank1988-1990 Inspector of International Department of Latvian Savings Bank1982-1988 Chief Engineer and Deputy Director of Latvian Films Rental Office1976-1982 Senior Engineer of the Films and Cinema Technical Administration of the State Cinema Committee

6. Languages Latvian, English, Russian 7. Study courses Total Quality Management, Project Management, Marketing Research,

Banking, Business Administration8. Professional Interests Project management, management, marketing, tourist management, tourist

marketing, long life education9. Publications About 7, including 4 Manual of works.10. Professional Activities

and Memberships1998 to present Vice President of Latvian Project Management Association




13. Home Address: A.Deglava Str. 106/2 – 9, Riga -1082, Latvia14. Business Phone: +371 708989115. Private Phone: +371 2921578516 Fax: +371 7-241591 17 E-mail: [email protected]

Date 10.05.07. /Ivars Linde/

73


CURRICULUM VITAE

Name: Alīna Ļitviņenko2. Date of Birth, Place: 1938., Russia3. Current position Assistant to Professor of Information System Management Institute

4. Education: 1960.g. – Latvian State University, Russian Languages Faculty, Qualification : philologist, lecturer of the Russian language and Literature. Diploma 0 № 075637Scientific grades:Vēstures zinātņu kandidāts (1969, МИТ № 006415), Latvian State University (LVU).Dr. hist. (1992, E-D № 000459) Latvija, Latvian Academy of Sciences (LZA).


2006. - Assistant to professor (ISMA)2005. - 2006.Riga architecture college. Director.2004. - 2006.Business college. Director.1998.- 2004.Ekonomikas un kultūras augstskola. Rector (EKA).1994.- 1998. 38.high school. Teacher.1964. – 1993. Latvian State University, lecturer, assistant to professor.

6. Languages English, Latvian, Ukraine, Russian (Mother tongue)7. Study courses History, Sociologic, History of Culture and Art. History of Styles.

8. Professional Interests History, Sociologic, History of Culture and Art. History of Styles. 9. Publications 80 publications, 7 methodical publications.10. Professional Activities and

MembershipsVicepresident of Russian Art Association,. NIC (Nordic Network of in terkultural Communication) member.

11 Improvement of professional skill


12. Honors and Awards 204 HONOREE Contemporary Who’s who 2002/2003 Edition for Significant Caraer Achievements and Contributios to Society.

13. Business Address: Information Systems Management Institute, Lomonosov 1A, LV-1019, Riga, Latvia

14 Business Phone 710060715 Fakss 724159116 E-mail [email protected] Home Address: Rīga, Valdemāra 151 - 198.18 Private Phone: 7362581, mob.26487946.

10.05.07. Signature /Alīna Ļitviņemko /

74

CURRICULUM VITAE1. Name Tamara Lobanova2. Date of birth, Place 03.07.1954

Rezekne, Latvia3. Personal code number 030754 – 129284. Current place of work,

positionInformation Systems Management Institute, Head of Foreign Languages Department.


2005.g. – Latvian University, Doctoral study1996.g. – Latvian University Magistracy – Mg.Paed. 1980.g. – Latvian State University, Foreign Languages Faculty, Qualification : philologist, lecturer of the English language and Literature, interpreter. Diploma ЖВ № 260911. 1971 – 1974 – Riga Polytechnical Institute, Civil Engineering.

6. Academic grades 1996.g. – Mg.Paed. 7. Professional

experience, positions2002.g. – Information Systems Management Institute, lecturer 1990.g. – Rīnūžu Grammar School , Principal’s substitute, the English language teacher, Foreign Languages Faculty headteacher 1987.g. – Building Cooperative Society ‘Ziemeļblāzma’, President1981.g. – Riga Secondary School 81, Principal’s substitute

8. Qualification advancement courses

2007 – Certificate ‘Authorized TOEIC test Administrator – Test of English for International Communication’ Issued: Education USA Information and Testing Center.2005 – Latvian University, Doctoral study.2001 – Certificate ‘Creative Forms of Teaching English Literature (Advanced Stage). Issued: Council of Europe, In-Service Training Programme for Educational Staff. Directorate of School, Out-of-School and Higher Education 2001 – Certificate ‘Professional Development Programme’. Issued: The British Council 2000 – Certificate ‘English Language Teaching Professional Development Programme’. Issued: The British Council 1995, 1994 – Certificate ‘Professional Development Programme’ Teacher-assistant (Intermediate Stage); Teacher-assistant (Upper-Intermediate Stage). Issued: ASLA International Language School, England

9. Publications Lobanova T, Shunin Yu. The System Approach to Language Acquisition.. Second International Conference, 2006, Kaunas University of Technology, Lithuania, Nation and Language: Modern Aspects of Socio-Linguistic Development Proceedings, 146-153 Lobanova T. Teaching Technologies in Profile Education. CCN 3rd Annual Conference, 2006, May 15-16, Hamar, Norway. Consumer Citizenship Network. Abstracts, 30-31Shunin Yu., Lobanova T. System Approach to Language Teaching. Computer Modelling and New Technologies, Vol. 10, No. 2, 2006, Riga, 15-25Lobanova T. A Survey of Distance English Teaching. Computer Modelling and New Technologies, Vol. 10, No. 3, 2006, Riga, 75-81Lobanova T. Teaching Techniques in Profile Education. Computer Modelling and New Technologies, Vol. 10, No. 4, 2006, Riga, 70-79Lobanova T, Shunin Yu. Communicative Competences as a European Identity Instrument. Ninth European Conference, 2007, May 24-27, Montpellier, France. Citizenship Education in Society. Proceedings

10. Participation in scientific or similar organizations

Education USA Information and Testing Center.

11. International collaboration

2001. – International Conference (Maissen, Germany)2004. – International Conference (Riga, Latvia)2005 – Second International Conference, Kaunas University of Technology, Lithuania.2005 – International Conference, Riga, Latvia 2006 – 3rd Annual Conference, Hamar, Norway

75

2006 - International Conference, Riga, Latvia 2007 – Ninth European Conference, Montpellier, France

12. Languages English, Latvian, Russian13. Subject(s) of Research Systemic Approach to Language Acquisition14. Academic courses English for Management, English: Professional course, Business English,

English for Design, Functional Grammar, Listening, Foreign Literature 15 Contact details Information Systems Management Institute16 Address Ludzas, 91., LV-1003, Rīga17 Phone 2885809718 e-mail [email protected]

25. 06.2007. / T. Lobanova/

76

CURRICULUM VITAE

1. Name Yelena Lukyanova2. Date of Birth, Place July 13, 1960, Latvia3. Current position Information Systems Management Institute, Head of Departament of Law,

Docent4. Education, grades,

ranks:Higher:1994-1995 – RAU, master Diploma MD Nr.0004441988-1991 – University of Latvia, post-graduate student1977-1983 – University of Latvia, student Diploma ИВ NR.359837


Since 2005 - Information System Management Institute’s the Head of the Department of Law and Economics, docent1999.-2005 – Information Systems Management Institute, lecturer of economic and management department1996-1999 – Lecturer of the department of economic 1995-2003 - “Pxoenix Management & Consultants LTD” consultant, project manager1992-1996 – Riga aviation university, lecturer of the department of social political sciences and rights1991-1992 – RCAII, assistant of the department of social political history1988-1991 – University of Latvia, post-graduate student1978-1988 – RSAII, laboratory assistant

6. Languages Latvian, Russian, English7. Study courses Theory of Law, International economic relations,

Management psychology8. Professional Interests State employment policy9. Publications 9 publications:

1. The importance of certification procedure of the personnel management. International Conference Information Technologies and Management. – Riga, 2003.

2. Конкурентоспособная промышленность – гарантия экономической безопасности Латвии. Рига, 2002 – 8 с.

3. Методические рекомендации для студентов заочного отделения по курсу “Международные экономические отношения”. Рига, 2000. – 12 с.

4. Методические рекомендации для студентов заочного отделения по курсу “Право”. Рига, 2000. – 11 с.

5. Тенденции образования рынка труда в Латвии. – Статья в сборнике научных трудов. Рига, РАУ, 1999. – 4 с.

10. Honours and Awards11. Professional Activities

and Memberships2004 - 2-nd International Conference INFORMATION TECHNOLOGIES AND MANAGEMENT2003 - International Conference INFORMATION TECHNOLOGIES AND MANAGEMENT2003 - International ScientificConference EDUCATION 21-st CENTURY: THEORY AND PRACTICE


13. Home Address: Maskavas 252/4-73, Riga, LV-106314. Business Phone:15. Private Phone: +371 7-26240216. Fax: office:+371 7-241591 17. E-mail: [email protected]

Date 03.05.2007. Signature /Y.Lukyanova/

77

CURRICULUM VITAE

Name Jurijs Mašošins

Date of birth, Place 1955, Russia, LeningradCurrent position Associate .professor, Information System Management Institute (ISMI)Education, grades, ranks:

- Finished 1977 – Orel Military University of Communications Diploma Г-1 № 043290- 1980-1985 post-graduate advanced studies ,USSR IeM KIEV University- 1993.- The doctor of Law, Diploma CD № 001049

Languages Latvian, English, French, Russian

PROFESSIONAL EXPERIENCE

-- 1977-1980 lecturer, Latvian IeM Militia Preparatory School of Riga- 1980-1986 lecturer, USSR IeM Militia Special Secondary School of Riga- 1986 chief of the Department of Crime Detection and Criminal Process - 1993 lecturer, the Department of Crime Detection, Latvian Police

Academy- 1998 senior lecturer- 2003 associate professor - 2003.g. chief of the Department of Jurisprudence, DU- Worked out courses: Crime Detection (Crime Technique, Search Tactics)

FIELDS OF RESEARCH Subsection of the theory of jurisprudence crime detection and civil law Promotional work “Functional Features of a Person” CD 001049

- The chef of the International Scientific Conferences functions committee (Daugavpils University, 15.09.05.-16.09.05.)

- 2005. – 2006. customer State police - working out the project “The Methods of photography of the Peoples analyses”

- Since 2007 customer – Daugavpils University, financing - IZM. Project “The low’s aspects of the guards of Peoples”, project running chief

Study courses Common low, crime detection and civil lawProfessional Interests Theory of jurisprudence, crime detection and civil lawPUBLICATIONS About 45, including 8 Manual of works.COLLABORATION WITH PUBLIC ORGANIZATIONS

- Member of Latvian Policy Academy- Member of Senate in Latvian Policy Academy

Business Address Information System Management Institute, Ludzas 91, LV-1003, Riga, Latvia

Business Phone office: +371 7-100593Private Phone: 7565062, 29580033FAX office:+371 7-241591 E-mail: [email protected]

HOME ADDRESS Riga, Burtnieku 36A, 50

Date 20.06.07. Signature / Name Lastname

78

CURRICULUM VITAE

1. Name Alexander Mrochko2. Date of Birth, Place 1957, Kiev3. Current position Docent Information System Management Institute (ISMI)4. Education, grades,

ranks:Finished 1980. g. – Riga Civil Aviation Engineer Institute (RCAEI) Г-1 № 312273Qualification – radio engineer, specialty – exploitation of radio equipment in aviation Scientific grades:Dr. Sc. (Dr. Sc. engineer ) Riga Civil Aviation Engineer Institute 1986 TH № 095661.Dr.Sc.Ing. (1993 G-D № 000098, Latvia, Riga Aviation University (RAU).Scientific ranks:RAU Docent (Latvia, 1995 DA № 000010)


Position 2005 – docent of Natural Sciences and Computer Technologies Department (ISMI)1980-1983 - engineer (RCAEI)1983-1986 - aspirant (RCAEI)1986-1987 - engineer of scientific laboratory (RCAEI)1987-1989 - Head of scientific laboratory (RCAEI)1989 -1999 - docent (RAU)1999 – 2005 – docent TTI, docent ITA, docent BRI.

6. Languages Latvian, English, Russian 7. Study courses The Theory of Probability, Statistics, Management IT, Theory of Information,

Logistics. 8. Professional Interests Precision navigation.9. Publications Aproximatly 30, including 7 Manual of works.10. Improvement of

professional skillFrom March 2006 till July 2006 performed professional improvement at University of Latvia.


12. Home Address: Latvia, Riga, Dravnieku str., 13-21, LV-102113. Business Phone: office: +371 710060714. Private Phone: 711382915 E-mail: [email protected]

Date 10.05.07. Signature

79

CURRICULUM VITAE

1. Name, surname: Oleg Nikiforovs2. Year of birth: 19653. Current employer and positions

Informatin System Institute, Department of Economics and Law, docent

4. Education: Daugavpils Pedagogical Institute, 1989. Diplom PB Nr.160139Psichological Research Institut of Russian Educational Academy (Moscow), 1993.

5. Academical grades Doctor of Psichology, 1994. Diploma C-D Nr.0012226. Experience: Since 2000 – Docent of Information System Management Institute

1998 – Prodirector of Riga Purvciem Gymnasium1995-1998 – Docent of Riga Aviation University and Riga Humanitarian institute1996-1997 - School psychologist in Riga (Purvciem gimnasium)1994-1996 – Academical gimnasium, head of psyhologist laboratory1989-1991 – lecturer in Daugavpils Pedagogical Institute

7. Scientific Publications: 14 publications.Important:

1. Ļ.Vigotska teorijas izmantošana aizrobēžu psiholoģijā. – Ž.Piaže, Ļ.Vigotskis – 100. Starptautiskā konference. Rīga, 1997.2. Par skolas psihologa vietu izglītības sistēmā. – Kultūra. Ekoloģija.

Pedagoģiskais process. Konference Daugavpils Pedagoģiskajā universitātē. 5.-7.oktobris 1995. Daugavpils, DPU, 1995. 76.lpp.

3. Тренируем память. – Alterego, - 1994. Nr.6, 45 с.8. Direction: Psychology9. Academic Subjects: Psuchology, Psichology of Age and Pedagogy, Social psichology,

Psuchology of Childhood; Psichology of Developments; Psichology of Personality; History of Psichology; Psychoanalysis, Psychodiagnostics.

10. Additional Information:

Languages: Latvian, Russian, English.

11. References at work: Information System Institute12. Address: Lomonosova 1, LV-1019, Riga13. Phone: 7-10059914. Fax: 7-24159115. E-mail [email protected]

Date Signature

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CURRICULUM VITAE

1. Name Tatyana Odinokova2. Date of birth, Place February 5, 1961, Latvia3. Current position: Information System Institute, docent4. Education, grades, ranks Higher:

1995 – Master of Economics, Graduated from Riga Aviation University. Diploma MD Nr.000443.1988 – Latvian State University, specialty – a teacher of history, Diploma ПВ Nr. 094421


2004 - Information System Institute, docent of economics and management department2000-2004 – Information System Institute, lecturer of economics and management department2000-2006 – “Mobiltelecom” consultant, project manager.1999 – Transport and Telecommunication Institute, lecturer1998-2000 – IU “leobalt” consultant.1995-1999 – Riga Aviation University, lecturer of Economic theory department1991-1995 – Riga Civilization Aviation Engineering Institute (RCAII), teacher of Political economy department1982-1991 – RCAII, laboratory assistant of political economy department1978-1982 – Riga Central bookstore controller

6. Languages: Latvian, Russian, English7. Study courses Microeconomics, Macroeconomics8. Professional Interests State structural policy research

Research of contents and forms of undertaking risks9. Publications: 10 publications

10. Improvement of professional skills

01.11.2002. – 01.03.2003. courses of the Latvian University „Augstskolu macībspēku pedagoģiskās izglītības pamati”.


2007 - Participation in the international scientific conference “Information Technologies and Managements”2007 - Participation in the international scientific conference “Education in the 21st century: Theory and Practice”

12. Address: Information System Management InstituteLudzas 91, LV-1003, Riga, Latvia

13. Phone: 7100599 Fax: 7241591 E-mail: [email protected]. Home address: Dzirciema 27-32, Riga15. Private Phone: 7466879

Date: 02.05.2007. Signature /T.Odinokova/

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CURRICULUM VITAE

1. Name, surname: Irina Olesheva2. Year of birth: 1951.14.05.3. Identity number: 140551-104083. Current employer and position:

Information Systems InstituteLecturer of the Foreign Language Department

4. Education: Higher:1973. – Latvian State University Philologist, teacher of English. Diploma Щ N350834

5. Academic titles and scientific degrees:

Specialist with work experience

6. Work Experience: Since 1999 to date – Information System Management Institute, lecturer of the Foreign Language Department1996-1999 – English language lecturer in Riga Aviation Universitate1976-1996 – Riga Secondary school 341973-1976 – Viljanu Secondary School

7. Efficiency Courses: 1995 – The English language Courses 8. Publications: 2 publications: 9. Participation in scientific or similar organizations:

The international company “Ergo”

10. International cooperation:

Students Exchange program “Work Travel”

11. Miscellaneous: Languages: Russian, Latvian, English12. Key research areas: The Exam material13. Basic courses to be read:

The English language

14. Inquiries at work: Institute of Information Management15. Address: Lomonosova 1, LV-1019, Riga16. Phone: 7-100599 Fax: 7-241591 E-mail: [email protected]

Data Signature

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CURRICULUM VITAE

1. Name Antoņina Perevalova2. Date of Birth, Place 16.07.1965, Daugavpils3. Current position Information System Management Institute, the head of Daugavpils

branch, assistant professor. Marketingand Management Department.4. Education, grades, ranks: Higher juridical education. Master of Business administration

Management, diploma Nr 0482Latvian University, Higher juridical education


From 2005 Information System Management Institute, the head of Daugavpils branch, assistant professor. Marketingand Management Department.2003-2005 – OOO “IMIS” – deputy chief of the branch2003-2003 – Juridical consultation office,laneyer1995-1999 – “Latgales alus” plant, laneyer.1990-19995 – The Ministry of Internal Affairs,inspector1983-1989- the chief of the office, DaugavPILS People`s Court

6. Languages Russian, Latvian, English7. Study courses Law, administrative law, Management phychology,Law of real estate

property.8. Buisness Address: Information System Management Institute,

Ludzas 91, LV -1003, Rīga9. Business Phone office: + 371 7-10059310. Fax: office: + 371 7-24159111. E-mail [email protected]. Home Address: Daugavpils, Rīgas ielā 10-913. Private Phone 5422442

Date 10.05.07. Signature / Antoina Perevalova /

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CURRICULUM VITAE

1. Name Aleksejs Samohvalovs2. Date of Birth, Place 15.11.1976, Daugavpils3. Current position Information System Management Institute, Marketing and

Management Department,lectureDaugavpils Trade School, teacher.

4. Education, grades, ranks: Daugavpils University, teacher sertificate Nr 302Daugavpils Pedagogical University, Master of Social Sciences in Economics, diploma Nr. 000998Economist gualification and Bachelor degree, diploma Nr. 000080


From 2006 – Information System Management Institute, Marketing and Management Department,lecture2003-2004 – OOO “Latgales Educational centre”, lectureFrom 2001 - Daugavpils Trade School, teacher.2001-2002 – Daugavpils secondary school Nr. 16 – business bases teacher2001- F.I.F.C. Great Britan, worker.1999-2000 – Daugavpils secondary school Nr. 16 – business bases teacher.

6. Languages Russian, Latvian, English, German7. Study courses European economical integration, microeconomics,marketing,

macroeconomic, trade bases,business bases, bysiness enterprise bases, Latvian taxation system, mathematics


The chief of sellers courses for unemployed people.


10. Business Phone office: + 371 7-10059311. Fax: office: + 371 7-24159112. E-mail [email protected]. Home Address: Zeltkalna 28-5, Daugavpils, LV-542114. Private Phone 5436408

Date 10.05.07. Signature / Aleksejs Samohvalovs /

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CURRICULUM VITAE

1. Name Nataļja Seļivanova2. Date of Birth, Place 15.11.1976, Daugavpils3. Current position From 2002 – “Maksena” – the head

From 2003 – Information System Management Institute, Marketing and Management Department,lecture

4. Education, grades, ranks: 2000-2001 Daugavpils Pedagogical University Master of Economics, diploma Nr. 0010051995-1999- Daugavpils Pedagogical University Bachelor of Economics, diploma Nr. 001291


From 2002 – “Maksena” – the headFrom 2003 – Information System Management Institute, Marketing and Management Department,lecture

6. Languages Russian, Latvian, English7. Study courses Microeconomic, Macroeconomic, Enviroment economic,

Management teory, business enterprise economics, book-keeping calculation, logistics


9. Business Phone office: + 371 7-10059310. Fax: office: + 371 7-24159111. E-mail [email protected]. Home Address: Daugavpils, Vienības iela 44-4413. Private Phone 29278641

Date 10.05.07. Signature / Nataļja Seļivanova /

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CURRICULUM VITAE

1. Name Ludmila Šeņavska2. Date of Birth, Place 19.09.1961, Daugavpili3. Current position From 2005 Information System Management Institute, Marketing and

Management Department, lecture4. Education, grades, ranks: Daugavpils Pedagogical Institute, the teacher of Russian language and

History, diploma Nr. 215744Riga International High School of Economics and Business Administration, bachelor of Business Administration Manager, diploma Nr. 000712Riga International High School of Economics and Business Administration, Master of Business Administration, diploma Nr. 1030


2007 - Riga International High School of Economics and Business Administration lecture – book-keeping calculation2006 – Baltic-Russian academy, book-keeping calculation, lectureFrom 2005 Information System Management Institute, Marketing and Management Department, lecture1999- OOO “ Shafrans” – director2001 – OO “Transgros” – accountant general

6. Languages Russian, Latvian, French, English7. Study courses Microeconomic, book-keeping, calculation, personnel management,

firms management, marketing investigations.8. Business Address: Information System Management Institute,

Ludzas 91, LV -1003, Rīga9. Business Phone office: + 371 7-10059310. Fax: office: + 371 7-24159111. E-mail [email protected]

12. Home Address: Alejas ielā 64, dz.313. Private Phone 5420493

Date 10.05.07. Signature / Ludmila Šeņavska/

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CURRICULUM VITAE1. Name Yuri N. Shunin2. Date of Birth, Place March 6,1951, Riga, Latvia3. Current position Vice-rector for academic issues, Information Systems Management Institute,

professor http://www.lza.lv/scientists/shunin.htm

4. Education, academic grades and ranks

Finished 1st Riga High School (1968), Moscow Physical and Technical Institute (1968-1974), Faculty of Aerophysics and Cosmic Investigations

Qualification : engineer-physicist; speciality-aerodynamics & thermodynamics, diploma A-I N 273706

Scientific speciality - solid state physicsScientific grades:

Dr. Sc. (Phys.& Math.) (01.04.07-solid state physics) 1982, Riga-Salaspils, Physics Institute of Latvian Academy of Sciences

Thesis: CALCULATION OF ELECTRONIC DENSITY OF STATES OF DISORDERED COVALENT COMPOUNDS , КД N 002764

Dr. Sc. Habil. (Phys. & Math.) (01.04.07- solid state physics) 1992, Sankt-Peterburg, Ioffe Physical and Technical Institute of Academy of Sciences of Russia

Thesis: SIMULATION OF ATOMIC AND ELECTRONIC STRUCTURES OF DISORDERED SEMICONDUCTORS , ДТ N 018478

Dr. Sc. Eng. (Latvia, 1992, G-D No. 000027) Dr. Habil. Sc. Eng. (Latvia, 1993, G-Dh Nr. 000010)

Scientific ranks: Dozent (USSR, 1987, ДЦ N 001932) Professor (RUSSIA, 1995, ПР N 004792) RAU Professor (Latvia, 1995, PA Nr. 000051) Academician of International Academy of Refrigeration (Russia-Latvia,

2004, No. 1210)5. Professional

experience, positions:

Positions Senior engineer, young research worker (RCAEI, 1974-1976) Assistant of professor (RCAE, 1976-1984) Senior lecturer (RCAEI, 1984-1986) Dozent (RCAEI, 1986-1992) Professor (RAU, 1992-1998) Latvian State Professor (1998-2004) The Head of General and Applied Physics Department, (RAU, 1998-1999) Professor of Physics (TTI, 1999-2000) Director of Fundamental and Social Sciences Department (TTI, 1999-2001) Head of General and Applied Physics Division (TTI, 2001) The Head of Natural Sciences and Computer Technologies Department

(ISMI, 1999-2003) Vice-rector in innovation issues of ISMI (since 2003) Latvian State Professor (2006 - ) Vice-rector in academic issues of ISMI (since 2006)RCAEI - Riga Civil Aviation Engineering Institute, RAU - Riga Aviation University,TTI - Transport and Telecommunication Institute, ISI- Information Systems Institute

6. Languages English (free), Latvian (free), German (good), Spanish (satisf), French (satisf), Polish (satisf), Russian (Mother tongue)

7. Study courses general physics, quantum and statistical physics, semiconductor physics, amorphous semiconductors, crystalline physics, physically topological simulation of semiconductor devices, optical systems of communication and memory, solid state electronics elements marketing, methods of mathematical physics, Green functions methods, ion implantation methods, programming (C++, Pascal, Fortran), databases, numerical methods, nature phenomena and models, information systems management, computer modelling of semiconductor technologies, thinking ordering, mathematical and computer

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http://www.lza.lv/scientists/shunin.htm

modelling, probability theory and mathematical statistics, optimization theory, operations investigation, scientific prognostication, chaos theory and sinergetics; logistics, telematics and transport systems

8. Professional Interests

Scientific interests: solid state physics, theoretical physics, electronic and vibrational properties of disordered solids, amorphous semiconductors, semiconductor electronics and technologies, mathematical and computer modelling, sinergetics, system analysis, chaos theory and sinergetics, game theory, risk theory, analytical managementGrant 2001-2003 «Optimization of Latvian Transport Systems Yu. Shunin

LR grant owner (Nr. 90.892) (1990-1993): MATHEMATICAL SIMULATION AND CALCULATION OF FUNDAMENTAL PROPERTIES OF DISORDERED CONDENSED MEDIA

LSC grant owner (Nr. 93.0197) (1994-1996): MATHEMATICAL SIMULATION AND CALCULATION OF FUNDAMENTAL PROPERTIES OF DISORDERED CONDENSED MEDIA



LSC grant owner (Nr. 04 .0139) (2004- ): MATHEMATICAL AND COMPUTER MODELLING OF FUNDAMENTAL PROPERTIES OF DISORDERED CONDENSED MEDIA

9. Publications About 300, 1 patent10. Honours and

AwardsMan of the Year, 1998, 1999, 2000, 2001 American Biographical Institute, Inc


Member of Council of Latvian Union of Scientists (1990-1993) Member of Latvian Association of Professors (from 1997) Owner of scientific grant of Latvian Council of Science: Director of study programmes : MS&PR Computer Modelling of Semiconductor Technologies (RAU-TTI)BS Semiconductor Electronics and Semiconductor Technologies (RAU-TTI) BS&MS Computer modelling of new technologies (TTI)MS Information Systems Management (TTI)BS&MS&PR Computer Technologies Management (ISI)BS&PR Information Systems (ISI)MS Computer systems (ISI) Editor-in-Chief of International Journal RAU Scientific Reports ISSN 1407-

2742, ISSN 1407-3005 (on-line) (1996-1998) Editor-in-Chief of International Journal Computer Modelling and New

Technologies ISSN 1407-5806, ISSN 1407-5814 (on-line) (since 1999) Editor-in Chief of Scientific Popular Journal Nature and Computer World

(since 2001) Director of Correspondence School on Physics, Mathematics and Computer

Modelling (since 2000, ISI-TTI) The Member of RAU Senate (1997-1999) The Member of TTI Senate (2000-2003) The Member of ISI Senate (since 1999) The Head of ISI Senate (2000-2003) The Member of Latvian State Qualification Commission (1999-2004) Coordinator of the International Conference INFORMATION

TECHNOLOGIES AND MANAGEMENT Coordinator of the International Conference Open Learning & Distance

Education J. Phys. A: Mathematical and General – referee ([email protected]) Int. Summer School on Computer Technologires – coordinator (ISMA-

RostokUniversity –BaSoTi 2007)

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Collaboration Gesellschaft fur Schwerionenforschung mbH (Darmstadt, Germany) Royal Institution of Great Britain (London, GB) Physics Institute of Heidelberg University (Heidelberg, Germany) University of Osnabrueck,( Osnabrueck, Germany) University of Ben-Gurion (Beer Sheva, Israel) University of Sankt-Peterburg (Sankt-Peterburg, Russia) Solid State Physics Institute of Latvian University (Riga,Latvia) Helsinki University of Technology ( Helsinki, Finland ) BALTIC SCIENTIFIC INSTRUMENTS (Riga, Latvia)

12. Business Address: Information Systems Management Institute, Lomonosov 1A, LV-1019, Riga, Latvia

13. Home Address: Reznas 10b-19, LV-1019, Riga, Latvia14. Business Phone: office: +371-2710059315. Private Phone: home: +371-27578898 , mobile phone: +371-2941164016. Fax: office:+371-27241591 17. E-mail: [email protected], [email protected], http://www.lza.lv/scientists/shunin.htm

Date 10.06.07 Signature / Yu. Shunin /

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http://www.lza.lv/scientists/shunin.htm



CURRICULUM VITAE

1. Name, surname: Olga Slaugotne2. Year of birth: 1954.22.02.3. Current employer and position:

Lecturer of the Tourism and Management Department at the Institute of Information Systems Management

4. Education: 1976. – Latvian State University. Riga, Latvia. Mg.sc in English Philology

5. Academical grades 1976. - Latvian State University. Mg.sc in English Philology6. Experience: 1999- till now – Information System Management institute,

Lecturer of the Tourism and Management Department2000- till now – “Baltic Assistance group” Ltd. Vice-president1996-2001 – LATVENERGO. Riga, Latvia. Tourism Marketing Consultant1990-1996 – Latvian Tourist Board. Riga, Latvia. Director1985-1990 – Riga Intourbureau. Riga. Latvia. Incoming Manager

7. Scientific Publications: 2001 – Project monitoring and co-author of “Riga 2001. Agent’s Manual” 2000 – Project monitoring and co-author of “Riga 2000. Agent’s Manual”2000 – Co-author of “Riga Culture Tourism Development plan”20001994-2001 - Numerous newspaper publications in the role of Tourism in Latvian national economy

8. Additional professional activities:

Lecturing to BA level students of Tourism on “Travel Agency Practices”, college level students on :Tourism Marketing” & “Tourism English”

9. Professional membership:

Chairperson of Riga Tourism Association, Member of Hotel Certification Committee

10. Academic Subjects: Travel bureau works11. Languages Latvian, English, Russian, German12. References at work: Information System Management Institute13. Address: Information System Management Institute,

Ludzas91, LV-1003, Riga, Latvia14. Phone: 371-70059915. Fax: 371-724159116. E-mail: [email protected]

Date Signature

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CURRICULUM VITAE

1. Name Diana Tokmakova2. Date of Birth, Place 13. October 1978. Riga3. Current position Information System Management Institute,

Lecturer of Department of Law 4. Education, grades,

ranks: 2003 – Latvian Policy Academy, Academicals degree of Master in Law ( civil Law branch), Diploma Nr. 000237

2000 – Baltic Russian institute Juridical department, Diploma Nr.0002161999 – Riga Aviation University Economical department1999 – Information System Managements Institute Management of Tourism department1999 – Economic bachelor, Diploma DB Nr.003589


Since 2004 – Information System Management Institute ( ISMA) lawyer Since 2000 - Information System Management Institute (ISMA), Lecturer of Department of Law and Economics;

- ISMA Law1998 – “ ULBROKA -3” lawyer

6. Languages native – Russian, fluent Latvian; English and Spanish7. Study courses Labour Law, Comercial Law, Administrative Law, Civilproces

8. Professional Interests Advertisement as the object of Law.The defenses of creditors Rights.

9. Business Address: Information System Management Institute, Ludzas91, LV-1003, Riga, Latvia

10. Home Address: Dzelzavas, 38-17, Riga11. Business Phone: office: +371 7-10059912. Private Phone: 962568213. Fax: office:+371 7-241591 14. E-mail: [email protected]

Date Signature / D.Tokmakova/

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CURRICULUM VITAE

1. Name Inara Utinane- Suharevska2. Date of Birth, Place 1951.30.12., Latvia3. Current position Lector Information System Management Institute (ISMI)4. Education, grades,

ranks:2005. ISMI , MBA:1975. Latvian State University


Position 2004 lecture Information System Management Institute (ISMI)1999 - 2004 – Lecture Riga tourism school1995 - 1999 Hotel « Senleja » Manager 1994 –1995.Latvian Airlines Travel Agency manager1992 - 1994 – Lecture Riga Tourism school

6. Languages Latvian, Russian,Polish, English7. Study courses Tourism Product Design, Guiding, Leisure time management, TA and TO

management I, TA and TO management II, Hospitality management8. Professional Interests Tourism business development in Latvia 9. Publications 2 scientist publication, 7 professional standard10. Professional Activities

and MembershipsTourism Quality Institute director, ISMI and Riga city council Work group member (from 2004)

Participate in conferences, seminars and workshops:

ECTN INTERREG IIIC conference 26-28 April -06 Miskolc, Hungary - Speaker „New cultural tourism product development in Riga , Latvia”- European and Baltic state workshop „ Hotel management and product quality development” Vilnius (Lithuania), 22.09. 2003.


2000. May . Canadian B.I.P. and C.E.S.O. Seminar „Human resources and Marketing and Sales” (72 h)2000. October Canadian B.I.P. and C.E.S.O. Seminar „Supervisory Skills” (72 h)2002. 5.- 7.March Latvian Education Ministry , PIC Seminar „Hotel management in Latvia” (24 h)2006.g. Professional development program "Didactics in Higher Education Institutions", Latvian University 2006. 09-10.11.LATAK conference „Development of competence and conformity assesment with in Eurupean Union economy”

2007.07.- 08.05.VARAM Leonardo de Vinci project seminar„Train To Ecolabel to implement criteria”

Participate in LR Economic ministry conferences and seminars every yearTourism market „Balttur” visitor – every year February


13. Home Address: Riga-1013,Kr.Valdemara 145 /5 / 2914. Business Phone: office: +371 710060715. Private Phone: 2946066116 Fax: Office:+371 7-241591 17 E-mail: [email protected]

Date 10.06.07. Inara Utinane -Suharevska

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CURRICULUM VITAE1. Name Aleksandrs Vedla2. Date of birth, Place 1928

Kraslavas region, Ezernieku estate, Latvia3. Personal code number4. Current place of work,

positionInformation Systems Management Institute, Professor


Higher, Dr.habil.oec 2006 - Latvian Agricultural University, the Professors Council elected Professor 1992 – Latvian Scientific Council, Dr.habil.oec. Diploma A-Dh No.000122 1990 – Latvian Agricultural University Senate, Professor’s academic grade. Diploma LLU-PR No 029 1990 – AAC Doctor of economics scientific grade. Diploma ДТ No.0019321983 – Assistant Professor academic grade, Diploma ДЦ No.061319 1973 – AAC kandidat (holder of first higher degree awarded on dissertation in former USSR), Diploma МЭК No.0172651956 – Timirjazeva Agricultural Academy, Faculty of Agriculture-Pedagogy. Qualification: Technical college and school teacher of agricultural science. Certificate.1953 - Latvian Agricultural Academy, Agronomics Faculty, Qualification : Scientist agronomist. Diploma Ж. No.481539

6. Academic grades 1992 – Dr.habil.oec 7. Professional

experience, positions2003–2006 - Information Systems Management Institute, Head of the Department of Economics, Professor 1977–2003 – Latvian Agricultural University, Head of the Department, Assistant professor, Doctoral student, Professor1971-1977 – Latvian Agricultural Scientific Research Institute, research assistant, laboratory and sector supervisor1961-1971 – Ministry of Agriculture, Industrial-administrative officer in Talsu ans Stuckas (Aizkraukles) region1953-1961 – Skriveru and Laidzes Agricultural technical college, Director’s substitute on academic issues

8. Academic courses Management, Cooperation, Innovative activities9. Publications Scientific monographs – 3

Course books: Single author – 4 Compiler and author -1 Co-author – 2

Educational methodical aids – 12Publications in international magazines – 2Publications in scientific collected works – 11Scientific Conference theses – 8Publications in Latvian magazines – 27Publications in Latvian leading newspapers - 5

10. Languages Latvian, Russian, German11. Subject(s) of research Ploughed field. Optimal sizes of enterprises. Organizational and management

structures. Cooperation in agriculture. Innovations.12. Awards 1998 – Medal ‘For Diligence’, Latvian Ministry of Agriculture 13. Professional activities

and International cooperation

Full member of the Latvian Agricultural and Forestry Academy, Diploma No.040

14. Contact details Information Systems Management Institute15. Address Ludzas, 91., LV-1003, Rīga16. Phone 710059917. fax 724159117. E-mil [email protected]. Home address 252/6 – 45 Maskavas str., Riga, Latvia19. Phone 7260441

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25.06.2007. Aleksandrs Vedla CURRICULUM VITAE

1. Name Diāna Zmičerevska

2. Date of birth, place 10/03/1976, Latvia, Riga3. Current position Information Systems Management Institute

Department of Economics, lecturer4.Education, grades, ranks Higher:

1983-1993 Riga Secondary School №161993 Riga Purvciems Gymnasium1993–1997 Riga Aviation University, Department of Economics1995-2000 University of Latvia, Foreign Language Department1997-2000 Riga Aviation University (Transport and Telecommunication Institute), Magistracy no 2005.g. International University Audentes, PhD studies03.1997 BA in Economics07.1997 Economist in Business Activity Economics03.2000 Master of Science in Economics06.2000 Bachelor of the Arts, English language philology

5. Professional experience, positions 1995 – 1997 Translator/assistant, “DAN” Ltd.10.1997-08.1999 interpreter, “Tatjana Plus” Ltd 09.1998 – 10.1999 English language teacher, “Zilā Bulta” Ltd., RIAT08.2000-12.2000 manager-translator, “Semidex-Riga” Ltd.12.2000–03.2003 manager-translator, “DPS” Ltd.; Executive Director05.2004-07.2004 „Formus” ltd., Corporate customers manager no 08.2004 ISMA, lecturer

6.Languages Russian – mother tongue; English – full command; Latvian – almost full command

7. Study courses Strategic Management, European Economic Integration8.Professional interests Strategic management, European Economic Integration, Investments,

innovations, increasing of he enterprise’s effectivity, competitiveness9.Publications Publications, including

- Scientific-methodological – 7- Theses for conferences – 4- Articles - 3

10.Improvement of professional skills 07.03.2005. – 28.06.2005 – course of the Latvian University “Augstskolu didaktikā: mūsdienu teorijas un prakse”, certificat Nr. 0707no 2005. - International University Audentes, PhD studies09.2006. - Seminar „Требования и методические указания по написанию бакалаврских и дипломных работ», ISMA09.2006. - Seminars during exhibition «Baltic TTC Industry 2006” 10.2006. - Seminar „Kā vadīt inkubatorus?” 6.09.06. Conference-discussion „Eiropas Savienības fondu

vadība 2007.-2013. gadā”27.10.06. Seminar “Par biznesa eņģeļu un uzņēmēju sadarbību”8.11.06. Innovation conference „InnoLatvia 2006: Inovācija –

priekšrocība konkurencē”20.11.06. Seminar “TOC ražošanas vadība”11.12.06. Seminar „Inovācija – veiksmes atslēga uzņēmuma

nākotnei”15.12.06 Seminar „Projektu ieviešanas prasības valsts atbalsta

programmu ietvaros”7.12.06. Seminar „Par finanšu atbalsta instrumentiem 2007.-2013.g.”4.12.06. Seminar „Iepazīt veiksmīgus piemērus inovatīvas

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tehnoloģijas ieviešana”03.10.06 – 06.02.2007 – Training at the company “Kronus” Ltd.28.03.2007. – Seminar „Akademiskā-uzņēmējdarbības saikne un inovācijas kultūra”2,3.04.2007. – Seminar „Kā ieinteresēt investorus?”29,30.03.2007 – Meeting of the Euro Incentive Group ( Brussels)26.04.2007. – Seminar „EC Projects in support of the Thirs Countries – Opportunities for NGDO’s and private sector3.05.07. – Seminar „Biznesa iespējas Vacijā”31.05.07 – Conference „Uzsāc savu biznesu! Isteno sapni!”18,19.06.07 – Seminar „Investment Readiness”7.06.07 – Seminar „Veiksmīga tehnoloģiju inkubatoru darbība un to nozīme reģionu attīstības kontekstā”3.07.07. - Seminar „Piedalies starptautiskā izstādē ar ES atbalstu.”

11. Business address Information Systems Management Institute Lomonosova 1, LV-1019, Rīga

12. Business phone 710060713. Fax 724159114. E-mail [email protected]; [email protected]. Private address S.Eizenšteina 71-40, LV-1079, Rīga16. Private phone 7 533971, 26182497

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Attachement Nr. 2

Angļu valoda: profesionālais kurss English: Professional CourseAнглийский язык: профессиональный курс

1. Study course group ACredit points Course authorTesting form Preliminary courses

3 Mg.paed. T.Lobanova, Mg.paed. T.Lapainetests, examinationEnglish for Management

Annotation The focus of the course is on expanding the vocabulary in such areas as international business and marketing, key concepts in finance, in advanced information technologies, on mastering competence in business correspondence in English and developing conversational skills in a contemporary business context. Aims and objectivesCompleting the course students: improve and develop Business English skills: reading, writing,

listening, and speaking improve their knowledge of modern business administration in the

bounds of the development of the English language skills acquire the knowledge and use of business terms in written and oral

speech acquire the knowledge of elaborating of various business

correspondence forms: letters, e-mails, faxes, referates,etc use the acquired knowledge in the bounds of project work

(presentations, interviews, business meetings)

7. Course code VA0400

8. Course contentsNo. Course topics

1. Company Structure2. Recruitment3. Retailing4 Francising5 International business styles6. Banking7. Environment8. The Stock Market9 Import, Export10. Company Performance11. Setting Up a Business12 Corporate Alliances and Acquisitions13. Marketing14. Product and Corporate Advertising15. The Business Media

use of English the use of simple, continuous and perfect tenses; verbs with prepositions suffixes and prefixes conditionals real, unreal, open and hypothetical; passive constructions;

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modal verbs; infinitives and gerunds; imperatives compound nouns reported speech

listening listening to business conversations listening for special information

reading authentic texts reading(newspaper articles, business reports, documents, etc)

writing (written works on business communication and documents) : CV and letter of application; company profile; consumer report; e-mails and various business letters; summary of an article; company report; description of a graph; business plan; minutes; memo.speaking job interview; company presentation; survey meetings business news presentations

9. Demands for students

Credit point division:Tests 50%Control works 25%Presentations 25%

10. Litearture “New Insights into Business”Tullis G., Trappe T.. Longman, 2001.

“Working in English” , Jones L., Cambridge University Press, 2002. “Business and Commerce” Workshop, Neil Wood, Oxford University press,

2003 “Business Grammar Builder”, Paul Emmerson, Macmillan, 2002 “Communication and Correspondence”, Andemovics S., Zvaigzne ABC, 1997.

English for Tourism Angļu valoda tūrismā Английский язык в туризме

1. Study course group A2. Credit points 4

3. Course author MBA Irina Olesheva

4. Testing form Tests, exam

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5. Preliminary courses Secondary school level knowledge of English

6. Annotation Course goals: to develop language and professional skills required to perform

effectively in all sectors of tourism industry, bringing the working world into the classroom with authentic materials from companies within the tourist business;

to enhance language awareness through an integrated syllabus promoting grammatical accuracy, explaining the professional vocabulary and pronunciation.

Experience and demands: acquiring more confidence in responding to different kinds of info through implementation of effective communication strategies for workplace situations such as giving advice, taking bookings, dealing with complaints via business games, discussions, problem-solving, interviews, presentations etc.;producing clear concise, written correspondence: letters, complaints, booking forms, e-mails, faxes, reports etc.

7. Course code VA 0409

8. Course contentsNo. Course topics1. Careers in tourism2. Destinations3. Hotel facilities4. Tour operations5. Dealing with guests6. Travel agencies7. Hotel reservations 8. Seeing the sights9. Getting around10. Traditions11. Special interest tours


Credit point division: Effective participation in practical work – 25% Course papers -25% Tests, Exam - 50%

10. Literature Peter Strutt, English for International Tourism. Oxford University Press, 2006. Michael Swan, How English Works, Oxford University Press, 2005. Raymond Murphy, English Grammar in use, Cambridge University Press, 2001. Michael Vince, First Certificate Language Practice, 2001. Oxford Idioms, Dictionary for learners of English, Oxford University Press, 2006.

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Higher Mathematics

1. Course level: A2. Credits: 43. Author: Associated professor, D.Sc. (Maths) A. Kovancov4. Testing form: Test, Examination5. Prerequisites for the

course:Elementary mathematics

6. Aims and objectives: Mathematical symbols, syntax, formalizations, mathematical calculus basis, geometrical interpretations, examples of application in economics, elements of mathematical logic, logical schemes of mathematical science.Applications of mathematical methods of calculations. Especially, mathematical methods in economics and management, some special computer calculations

7. Code: MA 0312

8. Contents:No.

1. Assembly theory and the basis of mathematical logicAssembly. Assemblies classification. Operation with assemblies. Numerical assemblies. Visualization of assemblies. Statements. Logical operations with statements and their visualisations. Predicates. Quantors. Theorem.

2 Finance accountsPer cent accountSimple per centComplicated per cent 4. Periodic payments

3. One-variable function, its limits and applicationsReflections and function. Function classification. Operations with functions and its visualization.Function limits. Infinitely small and infinitely large function. Asimptote and its equation.Argument and function increasing. Per cent function increasing. Functions continuity. Cutting points. Functions of payment, realization and profit.

4. Derivatives Function derivative and its visualization. Function tangent, its coefficient and equation. High-order derivatives.Function elasticity. Function differential. Applications of derivatives in function researchFunction extremes and their searching. Maxima and minima of functions.Function graphs Function investigation algorithm. Economic interpretation of derivatives

5. Many-variable functionsTwo-variable function and their graphs. Function continuity. First-order partial derivatives and their geometrical interpretation. Function partial elasticity. Function total differential. High-order partial derivatives. Three and many variable functions. Generation functions. Many-variable function extremes. Maxima and minima, saddle points. Stagnation point. Critical point. Searching of extremes. Methods of least quadrates. Conventional extremes. Lagrange function and Lagrange multipliers. Economical interpretation of partial derivatives and total differential. Method of the least quadrate.

6. Vector algebra fundamentals 1. Linear operations with vectors in the coordinate form 2. Vector scalar production

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3. Direct line and its equation 4. Plane and its equation 5. Direct line equation in space

7. Elements of Linear Algebra 1.Vectors in linear space 2. MatrixesProduction of MatrixesRanks of matrixes. Inversed matrix.Matrixes equations.Investment – product analysisLinear equation systemProblems of linear programming and their application in economics. Goal functions.

8. Integals and their applicationsDifferential and integral calculation problems. Simple function and indefinite integral. Properties of indefinite integrals. Table of basic integrals. Integration operations.The simplest differential equations and their general and particular solutions. Definite integral as the simplest function increment. Properties of definite integrals and their calculations. Definite integral as the limit of integral sum. Definite integral applications in economics.Non-proper integrals. Convergency and divergency of integrals, geometrical interpretation.

9. Computer calculations in higher mathematics.

9. Assessment: Successful mark at the examination depends on:6 home tests – 50%test and examination – 50%

10. Literature: Bože Dž., L.Briezā L., Siliņa B., Strence A. Uzdevumu krājums augstākājā matemātikā. – R.: Zvaigzne ABC, 1996.

Kronbergs E., Rīvža P., Bože Dz. Augstākā matemātika. - 1 un 2 daļa, Rīga, Zvaigzne, 1988.

Peļņa M. Kopu teorijas pamatjēdzieni. – R.: LU, 1992. Revina I., Gulbe M., Peļņa M., Bāliņa S. Uzdevumu krājums matemātikā

ekonomistiem. – R.: Zvaigzne ABC, 1997. Šteiners K. Matemātiskās analīzes elementi. – R.: Zvaigzne, 1993. Mizrahi A., Sullivan M. Mathematics for business and social sciences; an

applied approach. John Wiley & Sons, 1988.

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Business Сommunications

1. Course level: А2. Credits: 23. Author: M. Sc. (Economics), lecturer Catherine Korjuhina4. Testing form: Test5. Prerequisites for the

course:Full command of English; credits for Information System Management and Management Theory

6. Aims and objectives: to acquaint students with the process of Business communication, to teach them the essential writing and speaking skills within a business management context, to develop communication skills in leadership and team building, to introduce students to the aspects of Intercultural Business Communication and Business Ethics.

7. Code: HU 0210

8. Contents:Nr.1. Foundations of Business Communications2. The Process of Business Communications3. Communications in an Organisation4. Strategies for Written communication5. Strategies for Oral Communication6. Career Strategies7. Intercultural Business Communication8. Ethics and Law for Business Communication

9. Assessment: Successful mark at the examination depends on:Students have to attend all lectures, complete all assignments by deadline (late work results in a lower mark for that assignment), to participate in seminars and group works and to sit for the final examination.

10. Literature: Лейхифф Дж.М., Пенроуз Дж.М., Бизнес-коммуникации: стратегии и навыки, “Питер” Санкт-Петербург, 2001, 686 стр.

Bell, Arthur H., Smith, Dayle M. Management Communication, John Wiley & Sons, Inc. United States, 1999, - p.545

Thill, John V., Bovec, Courtland L., Excellence in Business Communication, Megraw-Hill, Inc., United States, 1995, p.542.

Wayne, F.Stanford, Dauwalder, David P., Communicating in Business. An Action Oriented Approach, Austen Press Inc., United States, 1994, p.669

Lesicar, Raymand V. Basic Business Communication, Richard P.IRWIN, Inc. United States , 1993, p.761.

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TA un CB operācijas TA un TB operations

1. Study course group B2. Credit points 2

3. Course author Lecturer MBA I.Utinane-Suharevska, lecturer I.Balode

4. Testing form Test

5. Preliminary courses The Foundation of tourism

6. Annotation To give theoretical and practical knowledge necessary in day – to – day operatins of toursim agencies, to give a first hand view of the activity and functions of the tourism agencies and tourism organizations, to give a first hand view of the tourist group instructors duties, to teach standartd operations performed in the tourism agency

7. Course code EK 1303

8. Course contentsNo. Course topics1. Tourism in Latvia. Analysis of the situation2. Tourism adjusting legislation3. Structure of tourism sector4. Operations of tourism agencies5. Relations of tourism agency and their partners6. Tourism visa and invitation7. Insurance in tourism 8. Customer service


Credit point division: Participation and active work during practical hours – 25% Timely and qualitative fulfillment of tests – 40% To pass the tests seccessfully – 35%

10. Literature Dž.Kristofers Holovejs Tūrisma bizness, J.Rozes apgāds, 1999 Mārtiņš Ruciņš Kas ir kas jeb viss par tūrismu un apdrošināšanu, Jelgava, 2002 Ziņojums par Latvijas tautsaimniecības attīstību - LR Ekonomikas ministrija Tūrisms Latvijā 2003.gadā Statistikas biļetens, LR CSP LR Valsts standarts – Tūrisma informācjas centriem, TIC asociācija,Rīga ,2002. Christopher H.Lovelock Service Marketing, 2003 Kotler Philip, John Bowen, James Makens. Marketing for Hospitality and

Tourism, 3rd Edition (2rd ed. - Upper Saddle River, New Jersy: Prentice Hall, 1999. - 800 p.)

Stephem F.Witt The management of international tourism , 1999 Victor T.C. Middleton with Jakie Clarke Marketing in Travel and Tourism, 2001 Manual of travel agency , practice,- Oxford,2000 International tourism, Workbook , - USA, 2001 Front Desk Agent, Workbook, - Canada, 2000 Milton T.,Abbey R., Convention sales and services – USA, 2000 Зайцева Н.А. Менеджмент в социально – культурном сервисе и туризме.

Учеб. для студ. высш. учеб. зав. – М.: «Академия», 2003 – 224 с. Ильина Е.Р.Туроперейтинг: стратегия и финансы, Учебник.- М.: Финансы и

статистика, 2002. – 277 с. Ильина Е.Р.Туроперейтинг:организация деятельности, Учебник.- М.:

Финансы и статистика, 2001. – 277 с. Квартальнов В.А.Туризм как вид деятельности, 2001

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Черных Н.Б. Технология путешествий и организация обслуживания клиентов, Учебное пособие.- М.: Советский спорт, 2002. – 320 с.

Doswell Roger. The Management of the tourism sector/Roger = Doswell. - London : Culumbus Publishing Limided, 2000.- p 260 : tab.- (ICM).- Bibliogr.: p.243 - 247. (Turība) ISBN 1902221451

Doswell Roger. Tourism : How effective management makes the difference/ Doswell Roger. - Oxford :Butterworth - Heinemann, 1997. - 319 lpp.: tab.- Bibliogrāfija: 308. - 312.lpp (Turība) ISBN 0750642416

Glaesser Dirk. Crisis management in the tourism industry / Dirk Glaesser ; priekšv.aut.Francesko Frangialli. (Oxford): Butterworth - Heinemann, (2003). - XVIII, 269 p. : photogr.diagr. - (leisure and tourism). - Bibliogr.: p 250 - 265 p. (Turība) ISBN 0750659769

Holloway J. Christopher. The Business of tourism, 2002, 404 p. (Turība) ISBN 0273655639

Mason Peter. Tourism impacts, planning and management / 2003. - XXII, 195 p. (Turība) ISBN 075065970X

Tourism 2020 vision, WTO 2000. Volume 4 Europa. 89 lpp. (Turība) ISBN 9284403804

Tourism and Hospitality in the 21st century. 2002. - XVII, 324.p. (Turība) ISBN 0750656271

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Civil Defence

1. Course level: A2. Credits: 13. Author: Mg.sc.soc S.Lipskis4. Testing form: Test5. Prerequisites for the

course:Natural sciences at a secondary school level

6. Aims and objectives: The course gives students knowledge of the part civil defence in state system and also the way to help people in extreme situations, which take place both in national economy establishments and natural environment. To train students for practical activity corresponding to extreme circumstances. As a result of mastering the course students have to know:Legislation of Latvian Republic about the civil defence and defence of environment. (Surroundings);Basic ecology laws of Libih, Shelford, Vernadsky Liebich.The system of ecologically dangerous factors.Peculiarities of dangerous chemical substances in emergency situations.Students must know how to use individual means of defence; to determine the size of gas mask; to define the level of CO: to know how to use rontgenometer.To train students for practical activity according to extreme conditions.

7. Code: DA 0514

Contents:Nr.1. Parts and tasks of state Civil defence.2. System organization and CD regulating documents3. CD functions in emergency situations4. Risk estimation in peaceful conditions5. Group of risk objects in Latvian Republic and Baltic region6. CD system tasks in emergency situations at nuclear power stations.7. Choice of individual defence means.8. State and international preservation of surroundings statements.9. Preservation of surroundings in Latvia10. Pollution of the environment as a result of economic activity11. Water. Pollution.12. Pollution of the environment by transport

9. Assessment: Successful mark in the examination depends on:Participation in seminars - 25%Tests – 25%Final test – 50%

10. Literature 1. Brigers I. Darba aizsardzība: lekciju komplekts/ Rīga: RTU, 2001 - 2002.2. Darba aizsardzība / red. Kaufmanis A. Rīga: Lanateks, 1998.3. Darba vides riska faktori un strādājošo veselības aizsardzība: raksturlielumi,

ietekme uz organismu, aizsardzība, profilakse, normatīvi, mērīšanas metodes, riska faktori un arodveselība atsevišķās nozarēs/V. Kaļķa un Ž. Rojas red., LU u.c./ Rīga: Elpa, 2001. - 500 Ipp.

4. Informatīvi skaidrojošs materiāls par drošības zīmju lietošanu darba vietās. Rīga: VSAA, 2000. - Jelgava, 12 Ipp.

5. Kaļķis V. Riska faktori darba vidē: raksturlielumi, iedarbība uz organismu, normēšana, aizsardzība, profilakse: rokasgrāmata/ Rīga: Elpa, 2001. - 49 Ipp.

6. Par darba aizsardzību. Rīga: KIF Biznesa komplekss, 2001. - 200 Ipp.7. Beder, Sharon. Selling the work ethic: from puritan pulpit to corporate PR/

London, New York: Zed Books, 2000 VIII. - 292 p.8. Encyclopedia of occupational health and safe tv/ ed. - in chief J. M. Stellmann. -

Geneva: International Labour Office, 1998. 4 vol.

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9. LR likums, "Par Latvijas Republikas civilo aizsardzību", R., 1992.10. LR likums, "Par vides aizsardzību", R., 1991.11. Metodiskie norādījumi par laboratorijas darbu izpildi. Rīgas Aviācijas

universitāte, mašīnraksta teksts, 1996.12. Гражданская оборона под ред. Е. Шубина., М.: Просвещение, 1998, 228 с.13. Емельянов А. П. Гражданская оборона. Рига: РТУ, 1997.

Additional literature:1. Darba aizsardzības prasības, strādājot ar displeju 06.08.2002 Latvijas vēstnesis,

09.08.2002 Nr. 343.2. Epizootiju uzliesmojuma likvidēšanas un draudu novēršanas kārtība 19.03.2002

Latvijas vēstnesis, 26.03.2002 Nr. 127.3. Bīstamās iekārtas, vielas un kravas: LR normatīvie akti ar grozījumiem un

papildinājumiem, kas izstrādāti līdz 2000. g. 1. dec. Rīga: KIF Biznesa komplekss. 2001. - 307 Ipp.

4. Darba drošības un darbinieku veselības aizsardzības sistēma uzņēmumā: normatīvie akti, skaidrojumi, instrukciju paraugi, uzziņas. Rīga: KIF Biznesa komplekss. 2002. - 127 Ipp.

5. Darba aizsardzība un darba attiecības: LR normatīvo dok. krāj. - 2 d. - Rīga: darba medicīna, 2002.

6. Darba aizsardzība, ugunsdrošība un darba vide: Normatīvo aktu un dokumentu krājums burtnīcās un sējumos, Rīga: Lanateks, 1998.

Periodical literature:1. Darba aizsardzības likums 20.06.2001 Latvijas vēstnesis, 06.07.2001.2. Bīstamo atkritumu uzskaites, identifikācijas, uzglabāšanas, iepakošanas,

marķēšanas un pārvadājumu uzskaites kārtība 23.07.2002 Latvijas vēstnesis, 26.07.2002 Nr. 319

3. Bīstamo iekārtu avāriju izmeklēšanas kārtība 25.06.2002 Latvijas vēstnesis, 28.06.2002 Nr. 258.

4. Darba aizsardzības prasības darba vietās 19.03.2002 Latvijas vēstnesis, 20.03.2002 Nr. 125.

5. Darba aizsardzības prasības darbā ar azbestu 20.08.2002 Latvijas vēstnesis, 23.08.2002 Nr. 373.

6. Darba aizsardzības prasības derīgo izrakteņu izpētē un ieguvē. 25.06.2002 Latvijas vēstnesis, 27.06.2002 Nr. 253.

7. Darba aizsardzības prasības drošības zīmju lietošanā 03.09.2002 Latvijas vēstnesis, 06.09.2002 Nr. 400.

8. Darba aizsardzības prasības, lietojot individuālos aizsardzības līdzekļus. 20.08.2002 Latvijas vēstnesis, 23.08.2002 Nr. 372.

9. Darba aizsardzības prasības, pārvietojot smagumus 06.08.2002 09.08. Latvijas vēstnesis, 2002 Nr. 344.

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Darba tiesības un darba aizsardzībaТрудовое право и охрана трудаThe labour right and labour safety.

1. Level of a training course A2. Kredītpunkti 13. The author of a rate; The lecturer Diana Tokmakova4. The form of check: test5. Reliminary knowledge: the Right, the Theory of the state and the right. 6. Anotation

COURSE GOALS AND TASKS:Studying of the legislation in the field of the labour right. To give students of knowledge of the labour right as a component of jurisprudence, to give fundamental knowledge of regulation labour in a society and their practical application.EXPERIENCE:

The introduction in labour , concept and the conclusion of the labour contract, lawful change also the termination labour, carrying out of measures on a labour safety.

7. Code of a rate HU0858

8. The maintenance of a rateNr. Themesp.k.

1. The general concepts of the labour right.2. Public organizations of workers and employers. 3. Features labour separate categories of workers.4. Features of an establishment of working hours.5. Norms of work 6. Wages 7. Time of rest of of granting of holidays 8. The termination labour 9. The termination of the labour contract10. Guarantees and indemnifications at labour 11. The state labour inspection12. The general concepts of a labour safety

9. EQUIREMENTS FOR RECEPTION of CREDIT VOLUME:

Distribution of credit items: 4 control works - 40 % ; tests - 20 % ; Examination - 40 %

The literature

Darba likums – Lietiškas informācijas dienests, 2005 Darba aizsardzības likums- Lietiškas informācijas dienests, 2005 Streiku likums - Lietiškas informācijas dienests, 2005 Valsts darba inspekcijas likums - Lietiškas informācijas dienests, 2005 Darba aizsardzības prasības darba vietās – MK noteikumi Nr. 125, Latvijas Vēstnesis Nr.47, no 26.03.02

Juridiski terminoloģiskā skaidrojošā vārdnīca.- Rīga, 1999.-247 lpp. LR Civillikums. -Rīga, 2005 www. vdi.lv

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Datortmodelēšana biznesāComputer Simulation in business

Компьютерное моделирование в бизнесе

1. Course level: A2. Credits: 23. Author: As. Professor, Dr. sc. ing. V. Gopeyenko, docent, mg. sc. ing.

K. Hamroon 4. Testing form: Test5. Prerequisite for the

course:Computers, informatics and programming foundations – skill to work in operational environment Windows.Management information technologiesМенеджмент– acquaintance to office package Excel.Higher mathematic – skill to work with percent and matrix.

6. Annotation: Course goals: To study the basic modern methods of quantity analysis, financial decision-making in market, Experience and demands: Acquaintance with Excel application program package as the effective financial modeling instrument and solution, basic methods of analysis and financial calculations.

7. Code:

IN 0605

8. Contents:No.

1. Analysis of Long-term financial operation. Time factor and pay-off current estimation.2. Investment project analysis.3. Leasing operation analysis.4. Calculation analysis financial operation risk’s5. The nature of risk’s its measurement6. The modeling of risk investment imitation.

9. Requirements for students

Requirements of the standard of a trade: To apply economic mathematical methods in process of management To analyze processes that take place in dynamic economic environment and to

make corresponding decisions To analyze, systematize, synthesize and integrate obtained information To introduce progressive solutions and methods in the main functional spheres of

the enterprise’s or institution’s activities To apply the latest work organization forms and information technologies

effectively To work in a command (group) To work independently To develop models given To develop functional requirements to system To get acquainted with available IT decisionsCredit point division: Practical works - 50% Test – 50%

10. Literature: Д.Х. Мур, Л.З.Уэдерфорд: Экономическое моделирование в Microsoft Excel, 6-у изд. : Пер. с англ. – М.: "Вильямс", 2004.- 1024с.:ил.

Хэлворсон М., Янг М. Эффективная работа: Office XP, Питер, 2003г. 1074 с.

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Быстро и легко. Осваиваем работу на компьютере. Русские и английские версии. 17 самых популярных программ. 9-ое издание, -, ТРИУМФ, 2003, 448 с.

И. Я. Лукасевич. Анализ финансовых операций, М. Финансы, 1998. - 400с. К. Карлберг. Бизнес – анализ с помощью Excel 2000. М. "Вильямс", 2000. -

480с. А.Ю. Гарнаев Использование MS EXCEL и VBA в экономике и финансах,

СПб, БХВ –Санкт-Петербург, 2000. –336с Дубина А. Excel для экономистов и менеджеров. Экономические расчеты и

оптимизационное моделирование в среде EXCEL, Питер. 2003 Гопеенко В. И.Компьютерное моделирование операций менеджмента.

Методические указания к лабораторным работам. ISMA, Rīga, 2002. 50 lpp.

Datortehnika, informātika un programmēšanaComputers, Informatics and Programming

Компьютеры, информатика и программирование

1. Course level А2. Credit points 23. Course author Assist. Prof., Dr. Sc.ing. A. Mročko; Assist. Prof., Dr. phys. E.

Šidlovska; Assist. Prof. I.Gonsales-Ortiz 4. Testing form Test 5. Preliminary courses Informatics foundations6. Aims and objectives Course goals: To enable students to get knowledge on questions of

transformation, storage and transmitting of information.. To acquaint students with composition and principles of functioning of computers. Experience: To know the purpose of basic functional elements of the personal computer and have a clear idea of its work principle; able to work with the concrete programs, tools of the systems of data security and safety.

7. Course code IN 0600

8. Course contentsCourse topics

BLOK A – Theory1. Conception about information and its presentation. Determination and basic properties of information.

Levels of problems of transmitting of information. Measures of information.2. Conception about the information encoding. Process of transformation of information. Tasks of encoding.3. Presentation of arbitrary nature data in IT systems.4. Theoretical questions of data compression. Objects of compression. Convertibility of compression.5. Generalized structure of PC and basic principles of functioning.6. Peripheral units of the PC. Data input devices. Data out devices.

Data storage devices. Device of data exchange (modems). Multimedia devices.7 Operating systems. Structure of PC software. Basic purpose and functions of OS. 8 Viruses and antiviruses

BLOK B – Practice 1. Working in MS Windows environment. Creation and maintenance of file structure. 2. MS Word . Creation of simple and complex documents.3. MS Offices. Creation of Power Point presentation


Requirements of the standard of a trade: To apply operational systems To work in a command (group)

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To work independently To get acquainted with available IT decisionsCredit point division: Computer practical works - 50%, Computer tests – 30%, Test – 20%

10. Literature Dukulis Ilmārs, Gultniece Iveta, Ivane Aina, Kuriloviča Laila, Pārups Lauris, Vēzis Viesturs, Žodziņa Arta, Viļums Raimonds. "Datorzinību pamati". Interneta resurspunkts. 2001. (On-line: http://www.liis.lv/mspamati/ )

Дж. Гленн Брукшир. "Введение в компьютерные науки". Общий обзор, 6-е издание Пер. с англ. – М.: Издательский дом «Вильямс», 2001. – 688 с.

М.Ф.Миняев Информатика и основы программирования: Учебное пособие. М.: Омега-Л,2005. -432 с.

Информатика. Базовый курс / Сименович С.В. и др. – СПб: Питер, 2001. – 640 с. В.А.Каймин. Информатика: Учебное пособие. –М.: ИНФРА-М, 2005.-285 с. J. Glenn Brookshear. Computer Science – An Overview. Addison Wesley, 2000. Петцольд Ч. Код.– М: Издательско-торговый дом «Русская редакция», 2001.-512

с. Ю.Ф.Опадчий. Аналоговая и цифровая электроника. М.:

Гор.линия-Телеком, 2002. Вычислительные системы, сети и телекоммуникации / В.Л. Бройдо – СПб.:

Питер, 2002. - 688 с. Дискретная математика для программистов / Ф.А. Новиков. – СПб.: Питер,

2001.– 304с.

Ēdināšanas industrija Catering IndustryИндустрия питания


3. Course author Assist.Prof.Irena Kulisha

4. Testing form Test, exam

5. Preliminary courses No

6. Annotation Course goals: Catering industry development Restaurant business basics Restaurant business planing and organization Decumentation execution Planing in marketing and advertisment Catering company price forming Waiter’s carrer basics Barmen’s career basics

Experience and demands: To acquire acquirements, to form skills in conception of catering To acquire basics in restaorant business To acquire restaraurant business planing and ogranization To acquire documentation execution in catering companies To acquire waiter’s cerrer basics

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http://www.liis.lv/mspamati/

To acquire barmen’s carrer basics

7. Course code MA 1401

8. Course contents8. Kursa saturs

Course topicsCatering copmany’s conception.

1. The history of catering. Catering company classification. 2. Business planning in catering company. 3. Market analysis. 4. Catering copmany’s conception.5. Catering company’s disigning.6. Catering comapny’s interior and design.7. Sanitary requirements of catering company.8. Main documentation of catering.9. Price formatting in catering companies (calculation)10. Catering comapany’s organization structure 11. Calculation and control in catering companies 12. Marketing and merchandising in restaurant business 13. Advertisment in restaurant business14. Financial index: trade returns, production expenses, profit, profit margin 15. Tourisme and restaurant business

Waiter’s - barmen’s career basics 16. Study of merchandiding (food and drinks) 17. Cuisine basics 18. Waiter’s skills 19. Service types and methods 20. Banquet organization 21. Documentation in catering copmanies 22. Cash-register using 23. Barmen’s skills 24. Coctail making and designing basics 25. Table culture 26. Foreign guest service individualities


Credit point division: Work out and represent course paper – 40% Attend practical courses – 20% Make 2 self-contained jobs during both terms – 20% Pass test and exam – 20%

10. Literature 1. Brown D. R. The Restaurant Managers Handbook: How to Set Up, Operate, and Manage a Financially Successful Food Service Operation. Atlantic Publishing Company, 2002. – 600 p.

2. Daniels P. The Restaurant Business Start-up Guide (Real-World Business); Venture Marketing, 2002. – 235p

3. Schmidgall R.S., Hayes D. K., Ninemeier J.D. Restaurant Financial Basics. Wiley, 2002. – 352p 4. Kuliša I. Bārs: dzērieni, kokteiļi, apkalpošana. R., ISMA, 2003., 160 lpp.

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5. Leiks N. Klientu apkalpošanas rokasgrāmata / N.Leiks ; K.Hekī ; No angļu val.tulk.I.Fišere. - Rīga : SIA"Lietišķās informācijas dienests", 2005. - 217 lpp. :il. 6. Ruciņš M. Sabiedriskās ēdināšanas uzņēmuma iekārtas: no idejas līdz tās realizēšanai. Jelgava: LLU, 2001. – 918 lpp. 7. Marčenkova T. Higiēnas un sanitārijas pamatprincipi mazajos pārtikas uzņēmumos. Metodiskais materiāls paškontroles sistēmas ieviešanai . Rīga: Viesnīcu un restorānu mācību centrs, 2003. – 136lpp. 8. Емельянова Т.В. Экономика общественного питания: Учебное пособие. – М.: Высшая школа, 2004. – 286 с. 9. Ефимова О.П. Экономика гостиниц и ресторанов: учебное пособие.– М.: Новое знание, 2005. – 392 с. 10. Зигель С. и Л., Ленгер Х. и Р., Ресторанный сервис Пер. с нем.– М.:ЗАО Издательство Центрополиграф, 2002. – 288 с. 11. Кучер А.С., Шкурова Л.М. , Ресторанный бизнес в России: технологии успеха. – М.: Р.Консульт, 2002. – 468 lpp. 12. Эгертон-Томас К. Ресторанный бизнес: Как открыть и успешно управлять рестораном. – М:РосКонсульт, 2004. – 272c.

Eiropas ekonomiskā integrācija.European economic integration.

1. Course level A2. Credit points 2

3. Course author Diana Zmičerevska, Mg.sc.oec., Economics Department lecturer

4. Examination form Exam

5. Preliminary courses

Macroeconomics

6. Annotation The course of lectures provides knowledge about promoting factors of European integrations, integration historical development. The course opens EC achievements and the legal and economic foundations, the EC official organisations and their actions are characterized, turning a special attention to the problems linked with EC enlargement. Separate topics are dedicated to the European monetary union creation and Latvia correlations with EC in this respect.Aims of the course: to equip students with a thorough, unbiased and critical understanding of the main economic issues that arise in the context of European integration. The course is designed for students with a background in economic theory and focuses mainly on microeconomic aspects. It traces the path of integration, the institutional structure and decision-making mechanisms of the European Union, and its main policies including the single market, monetary union and enlargement to the east. The objectives of the course are: to enhance students’ understanding of European integration in order to better evaluate related issues; to develop students’ critical faculties in weighing competing arguments; to encourage students to draw on and apply their economic training to date in a broader context.Demands of the Professions Standard:To be able to analyze and evaluate local and international economic environment, tendencies of the market development and perspectives; to identify changes in market situation and economic environment and to evaluate the necessity of plans and targets changes; to act according international laws and rules which are connected with the functioning of the company; to analyze dynamic economic environment and processes in

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it and take corresponding decisions.Basic knowledge and skills:as a result of studying the course, the students must know: historical development of the European Union; the EU economy; institutions and decision making in EU; the budget and the single market, monetary union; agricultural policy and regional policy; directions of activities of the EU.

7. Course code EK0112

8. Course contentsNr. Course topics1. Why the European Union?2. Historic steps.3. Enlargement.4. How does the union work?5. What does the Union do?6. The single market.7. Economic and monetary union; the euro.8. Towards a knowledge-based society.9. A citizens’ Europe.10. Freedom, security and justice.11. The European union on the world stage.12. What future for Europe?

9. Demands for studentsfor credit points obtaining

Credit points division: Seminars, active participation in classes – 30% Term control work – 20% Exam – 50%

10. Literature Literature: basic McDonald F., Dearden S. European Economic Integration (Longman Economics

Series). – 2003 – ISMA bibliotēkā Paraskevopoulos C., Grinspun R., Georgakopoulos T. Economic Integration and

Public Policy in the European Union. – 2003 - LNB Deissenberg C, Ulph D.,Owen R. European Economic Integration. – 2004 - LNB Swann D. European Economic Integration: The Common Market, European Union

and Beyond. – 2003 - LNB Overturf S.F. The Economic Principles of European Integration. – 2003 - LNB

Literature: additional. Latvijas Nacionālā programma integrācijai Eiropas Savienībā. Rīga, 2002 - LNB Šulca O. Latvijas ekonomiskā integrācija Eiropas Savienībā, Rīga, 2003 - LNB Vinod K. Aggarwal, Edward Fogarty. EU Trade Strategies: Regionalism and

Globalism. – 2003 - LNB Peter A. Poole. Europe Unites : The EU's Eastern Enlargement. – 2004 - LNB Antāne I. ES Eiropas Savienība: mazā enciklopēdija. – Rīga: V.Belokoņa

izdevniecība, 2003 - LNB Foucher M. Eiropas republika. – Rīga: Zvaigzne ABC, 2004 - LNB Шемятенков, В. Г. Европейская интеграция. - Москва : Международные

отношения, 2003 - LNB

Literature: recommended periodics. Žurnāls "Latvija un Eiropas Savienība". Rīga, apgāds "Izglītība" 2000, 2001,

2002, 2003, 2004, 2005 - LNB

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http://www.ozon.ru/context/detail/id/1773998/








Latvijas statistikas gadagrāmata - LNB The Economist - LNB European Economic Review - LNB

Ekskursiju mācībaGuiding


3. Course author Lecturer I.Utinane-Suharevska

4. Testing form Test, Practical exam

5. Preliminary courses Tourism, Catering industry, TB and TA Operation I, TB and TA Operation II, Tourism centres geography, Accommodation industry Recreation

6. Annotation Give the theoretical and practical knowledge in Guiding art, Latvian main guiding places. Prepare two guiding themes : Old Riga, Art Novae in Riga

7. Course code ME 1403

8. Course contentsCourse topics

1. History of Guiding2. Tour guide and excursion guide profession3. The Preparing of excursion. Documentation in guiding4. Methodology and technique of guiding5. Psychology of Guiding art 6. Tourism destination in Riga. Mane Museums of Riga 7. Old Riga excursion8. Art Novae excursion9. Guiding destinations in Riga and district10. Guiding places in Latvia


Credit point division: Work out and represent course paper – 40% Attend practical courses – 25% Pass test and exam – 35%

10. Literature Rēzeknes Augstskola.Rakstu krājums.Tūrisma un viesnīcu uzņēmējdarbība. Vadības katedra Rēzeknē;rēzeknes Augstskola,1999

Dž.Kristofers Holovejs Tūrisma bizness, J.Rozes apgāds, 1999 Makmanners H.Ceļotāja rokasgrāmata.R.:Zvaigzne ABC,1998. Mārtiņš Ruciņš Kas ir kas jeb viss par tūrismu un apdrošināšanu, Jelgava, 2002 Tūrisms Latvijā 2003.gadā Statistikas biļetens, LR CSP Fennele.David A.Ecotourism.London.New-York.Routledge, 1999. Stephen Williams .Tourism and recreation,2003,Pearson Education Limited Tourism and hospitality inthe 21st century.2002.XVII,324 -Turība Milton T.,AbbeyR., Convention sales and services 2000 Christopher H.Lovelock Service Marketing, 2003 Kotler Philip, John Bowen, James Makens. Marketing for Hospitality and


Stephem F.Witt The management of international tourism , 1999 Aashworth G.J.,Goodall B., Marketing Tourism Places Routledge,1998 Davidson R.,

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Tourism and Hospitality in the 21st century. 2002. - XVII, 324.p. (Turība) ISBN 0750656271 http://www.likumi.lv www.em.gov.lv www.turisms.stm

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http://www.turisms.stm/

http://www.em.gov.lv/

http://www.likumi.lv/

Philosophy (the models of social development)

1. Course level: A2. Credits: 2

3. Author:

4. Testing form: Examination

5. Prerequisites for the course:

Philosophy (school’s level)

6. Course goals: To provide the students with profound knowledge in realising social models, master the research methods in social life and analyse social theories.

7.

8.

Course’s tasks

Experience

As a result of this academic course the students have to know: - the peculiarities of postindustrial civilisation- the main categories of social models- the main elements of social process- theory analysis of social process (evolutionism, modernism,

historical, cycles, historical sociology)As a result of the course the students have to know how:- to analyse modern social reality in the world and in Latvia using the

theory of globalisation - realise social system from the point of view of different theories- to use the theories of social development for the economic and law

analysis.9. Code: HU 020010. Preliminary courses::

Course topics:Nr.

1. Social development modelling notions and categories2. Classical evolutionism3. Neoevolutionism4. Modernisation5. Historical cycles6. The theory of activity7. The new historical sociology8. Social creation9. The essence of modernisation and postmodernisation10. Globalisation of social processes and postindustrial civilisation

11. Requirements for credit points

Successful mark at the examination depends on: participation and active work at the practical trainings:- timely and qualitative tests- qualitative exam

10. Literature Kūle M., Kūlis R. Filozofija. - Rīga: Zvaigzne ABC, - 2002. Stumpf S.E. Philosophy: history and problems.-New York: McGraw-Hill,

1999. Sociology. Exploring the Architekture of every Life. Sixth Edition, David M.Newman. Depauw University. SAGE Publication Thousand Oaks*Lonlon* NewDelhi. 2006., Part 11.- The construktion of self Society Chapter 7 .-Intimacy and Familes, Chapter 8.- Social Ddeviance; Part 111.- Social Strukture, Institutions and every life, Chapter 9.-The Strukture of Society: Organization, Social Institutions and Globalization.

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Finance and Banking

1. Course level: A2. Credits: 23. Author: Dr. Sc. (Economics) J.Fjodorova4. Testing form: Test5. Prerequisites for the

course:Microeconomics, Management theory. The course “Finances” is the basis for the course “Financial management”, “Banking Business and Audit”, “Computer accounting”.

6. Aim and objectives: To provide the students with the knowledge of finances, banking and the system of the state finances, financial policy and financial administration.

As a result of the students have to know:the essence of finances and credit basic notions in the theory of finances the laws of financial relations formation

7. Code: ME 1302

8. Contents:Nr.

1. The essence and the functions of finances 2. Financial resources3. The connection of finances with the other categories of business4. The system of state finances 5. The budget system and the budget legislation6. The budget incomes and the classification of expenses7. State finances and financial policy8. Financial administration and financial management9. Financial planning10. Financial control11. The bank system in Latvia12. The Latvian bank: The central bank in Latvia

13. The role of the commercial bank in market economy.14. Banking services15. Bank loans16. New services of commercial banks

9. Assessment Successful mark at the test depends on:1 test, 1 homework, final test.

10. Literature LR likums „Par budžetu un finansu vadību” – LR Saeimas un MK Ziņotājs, 2007, Nr.2

M. Jaunzeme Finansu Matemātika. – Rīga, -2002.- 81.lpp. Финансы: учебник. Под ред. Г.Б.Поляка. 3-е изд.М.Изд-во

ЮНИТИ-ДАНА, 2007.-703с. Суэтин Ф.Ф. Международный финансовый рынок: учебник.-

М.:КНОРУС.2007.-264с. Новый экономический словарь. Под ред.А.Н. Азрилияна. М.: ин-т

новой экономики, 2006.-1088с.

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Finance Management

1. Course level: A2. Credits: 23. Author: Dr. Sc. (Economics), Assistant Professor J.Fjodorova4. Testing form: Examen5. Prerequisites for the

course:Management theory, Finances, Microeconomics, Macroeconomics, Computer accounting

6. Aims and objectives: To provide the students with profound knowledge of financial management as a basic element of business management as well as marketing of methodological finances research.

The students have to know how:- to do financial analysis- to count complicated per cent and discount money incomes- to administrate money funds - to carry out an operation analysisThe basis of the course is “Finances” and “Accounting”. The given course is a methodological foundation for the course “Banking Business and Audit”.

to master the methods of financial management to master the order of the distribution of money funds in enterprises to gain knowledge of the tax policy influence on the financial

activity of company7. Code: ME 07048. Contents:Nr.

1. Financial management as a system2. Financial activity of the company3. Operation analysis4. The company financial analysis 5. Per cent and discounting6. Investment efficiency analysis7. Money, funds analysis8. Effective administration of debts9. Resources management10. Current payments administration with financial methods11. Methods of salary distribution12. Financial administration of production13. Capital structure management14. Peculiar branches of financial management15. International financial management16. Financial management aspect of small business administration9. Assessment Successful mark at the test depends on:

- test – 50%- 2 assissments – 25%- final test – 25%

10. Literature Закон ЛР “О бухгалтерском учете” от 14 октября 1992 г. с изм. и доп. Закон ЛР “О подоходном налоге с предприятий” от 1 марта 1995 г. с

изм. и доп. Ван Хорн Дж.К. Основы управления финансами: Пер. с англ. 0 М.:

Финансы и статистика, 2000. Бригхен Ю., Гапенеки Л. Финансовый менеджмент: Полный курс: в 2-

х т./ пер. с анг. – СПб: Экономическая школа, 1998. Балтгайлис Ю. Основы управления финансами в переходной

экономике (на примере стран Балтии). Рига, 1999. Ковалев В.В. Введенеи в финансовый менеджмент. – М.: Финансы и

статистика, 2000.

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Практикум по финансовому менеджменту: учебно-деловые ситуации, задачи и решения/ под ред. Е.С.Стояновой. – 2-е изд. - М: Перспектива, 1998.

Management of Firms

1. Course level: A2. Credits: 23. Author: M. Sc. (Economics) L.Babich4. Testing form: Examination5. Prerequisites for the

course:Management theory, Microeconomics, Macroeconomics, Economy, Principles of business undertakings

6. Aims and objectives: Course gives fundamentals of tourist business management knowledge in the sphere of civilized commercial economy.

7. Code: ME 0704

Contents:No 1. Business and organization aspects of its management2. Functions, principles, methods of management 3. Managerial decisions in firms and mechanism of their making4. Managerial work in companies and its specific peculiarities5. Main establishments, firm business management6. Efficiency of firm management

9. Assessment: Successful mark at the examination depends on Participation in seminars, active work at the lessons – 30% Fulfillment of practical tasks – 30% Examination – 40%

10. Literature: Котлер Ф., Боуэн Дж., Мейкенз Дж. Маркетинг. Гостеприимство и туризм. Уч.для вузов./ Пер. с англ. – М.: ЮНТИ, 1998.

Квартальнов В.А. Туризм: Теория и практика: Избранные труды: В 5-ти т. – М.: Финансы и статистика, 1998. Т.2.: Социальный туризм, Т.3: Новые цели туризма: экономика и управление.

Уколов В.Ф. Менеджмент в сфере услуг. Уч.для вузов. М.: Луч, 1995.

Менеджмент туризма: уч.для студентов. Авт.сост. И.В. Зорин. М.: РМАТ, 1998.

Основы менеджмента туризма. Уч.пос. (Зорин И.В. и др.), М.: РМАТ, 1996.

В.Соловьев, Б.Л.Толстова Л.А. Менеджмент гостеприимства. Справ. – метод.пособие. – М.: РМАТ, 1997.

Туризм: нормативные правовые акты: Сборник актов/Сост. Н.И.Волошин. – М.: Финансы и статистика, 1998.

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Grāmatvedība un lietvedībaBook-keeping and office workБухгалтерский учет и делопроизводство


3. Authors of the course Mg. Sc. Oec. J.Fjodorova, ass. Profesor

4. Testing form exam

5. Prerequisites for the course

Microeconomics, Macroeconomics

6. Annotation In the course „Bookkeeping and Office work” the basics of accountancy are represented (objects of accountancy, its classification, accounts, double record, synthetic and analytical accountancy, forms of bookkeeping) and bookkeeping methodics in an enterprise. The course shows interconnections between accountancy information and balance, practice of accountancy of all accounts based on Latvian bookkeeping Standard and different rules of international accountancy.The aim of the course is to gain skills in orientaion in accountancy and bookkeeping and to give explanations about hot to make and create main managerial documents.

7. Code of the course EK 1300

8. Content of the course1. Objects of bookkeeping and clasification of economic means 2. Balance. Documentation of economic operations. 3. Scheme of active and passive accounts. Double record. Plan of accounts.4. Synthetic and analytical accountancy. Turnover overview. 5. Forms of bookkeeping. 6. Non-material actives.7. Basic means and amortization.8. Long-term financial investments.9. Savings and unvaluable subjects.10. Accountancy of realization process.11. Salary settlements accountancy. 12. Production costs accountancy.13. Cash register operation accountancy. 14. Accountancy of operations with bank account.15. Dabtors and settlements with persons.16. Own capital.17. Definin the financial results, utilization of profit.18. Credits and lokans accountancy19. Balance and yearly reports.20. Accountancy policy.21. Law base for the bookkeeping22. Creation of documtns and demands for formation of documents23. Documents turnover, registration and fulfillment control24. Computerization of documentation process.25. Archiving.

9. Assessment For receiving the total number of credit points it is necessary: to fulfill 2 independent assignments to pass the exam

10. Literature V.Brokāns. Lietvedības pamati. Lekciju kursa konspekts. Otrais izdevums. Rīga. TSI -2004. 123.lpp.

Ieva Kalve. Jaunās paaudzes lietvedība. Rīga. Turība, - 2002., 231.lpp.

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V.Knjazevs. Создание документов в текстовом редакторе Word. – Rīga: „Ekonomikas un kultūras augstskola”, 2000.

Правила КМ ЛР N154 „Правила разработки и оформления документов” от 23.04.1996.г.

1992.g. LR likums “Par grāmatvedības uzskaiti” ar papildinājumiem un izmaiņām. –Latvijas ekonomists, 1996. N16-17.

1992.g. LR likums “Par uzņēmumu gada atskaitēm”. – Latvijas vēstnesis, 1995, N34.

Benze J. Finansu grāmatvedība – Rīga, 1998., 322 lpp. Benze J. Grāmatvedības kontu korespondence (Pārstrādāts izdevums) – Rīga,

Auditfirma “Grāmatvedis SIA”, 1998, 187.lpp. Grebenko M. Grāmatvedība (mācību līdzeklis) – Rīga, 2000. Pirmā daļa – 168.lpp,

otra daļa – 151 lpp. Правила КМ ЛР N243 “О организации и ведении бухгалтерского учета” от

25.07.2000. Праварне О. Введение в бухгалтерский учет. – Рига, “Jānis Roze”, 2001, 215 с.

Additional literature

I.Ezera, I.Graudiņa, S.Dreiberga. Lietišķā komunikācija. Rīga, Kamene, 2000. – 99.lpp.

V.Bahanovskis. Praktiskā lietvedība. Rīga, kamene, 2001. – 255.lpp. Тэйлор Ш. Деловая переписка и образцы документов. / Пер. с англ. – М.: ТК

Велби, Изд.-во Проспект, 2004. – 384.с.

Izmitināšanas industrijaHospitality Industry


3. Course author MBA, I. Balode

4. Testing form Exam

5. Preliminary courses Tourism basic, TA and CB operations

6. Annotation Course goals: To analyze and estimate the local and international environment

of the industry of hospitality, the tendency and prospect of development.

To define the purposes of activity and the basic directions of the enterprise of the industry of hospitality according to interests of owners and societies.

To define economic parameters of the industry of hospitality. To observe requirements legislative and statutory acts LR which

are connected with activity of the enterprisethe industries of hospitality.

Experience and demands: To be able identify change of environment and a market situation

of the industry of hospitality and to estimate necessity change of the purposes and plans the enterprise

To be able plan, supervise and coordinate functioning the enterprise the industries of hospitality as a whole.

To be able analyze and estimate activity and the achieved results the enterprisesthe industries of hospitality.

To be able represent the enterprise the industries of hospitality in transactions with local partners, with the state institutions, with self-management and with a society, with partners and institutions abroad.


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8. Course contentsNo. Course topics1. Classification of the hospitality industry enterprises2. Classification of service level3. Independent hotels and hotel chains4. Hotel administration shape5. Hotel services and their marketing6. Organizational and economical hotel structure.

7. Hotel's intermediaries and suppliers.


Credit point division: Individual and group work in practice - 20% Credit work -20% Three verifying works - 30% Exam – 30%

10. Literature 1. Balode I. Tūristu izmitināšanas uzņēmumi/ māc.līdzeklis, Rīga: ISMA, 2005.g. *2. Viesnīcu un restorānu vadības rokasgrāmata. Rīga: Dienas bizness, 2006.g.*3. Denney G.Rutherford, Michael J. O'Fallon, Hotel Management and Operations, 4rd

Editions. - New York, 2006. - 496 p.** (3rd Editions. - New York, 2002.- 519 p.*) 4. Kotler Philip, John Bowen, James Makens. Marketing for Hospitality and

Tourism, 4rd Edition. - Prentice Hall, 2005 – 960 p.** (3rd ed. - Upper Saddle River, New Jersy: Prentice Hall, 2002. - 800 p.*)

5. Powers T. Introduction to Management in the Hospitality Industry, John Wiley & Sons Inc; 8Rev Edition, 2007 **

6. Джон Р.Уокер. Введение в гостеприимство: учебник/ пер. с анг. Н.Н.Михайлова - Москва: ЮНИТИ, 1999. - 463 с. *

7. Kaбушкин Н.И. Менеджмент гостиниц и ресторанов: учебник / Кабушкин Н.И., Бондаренко. - 3-е изд., перераб. и доп. - Минск: Новое знание, 2002. - 368 с. - (Экономическое образование) *

8. Шматько Л.П. Туризм и гостиничное хозяйство: уч.пособ.,М:ИКЦ «МарТ»; Ростов н-Д.: МарТ, 2005. – 352 с. *

The additional literature:1. Viesu izmitināšanas un apkalpošanas mītnes. Viesnīcas : LVS 200-1+A1 /

Latvijas standarts. - Rīga : Latvijas standarts, 2004. - 31 lpp. ***2. Viesu izmitināšanas un apkalpošanas mītnes. Viesu mājas : LVS 200-2+A1 /

Latvijas standarts. - Rīga : Latvijas standarts, 2004. - 23 lpp. ***3. Viesu izmitināšanas un apkalpošanas mītnes. Moteļi : LVS 200-3+A1 /

Latvijas standarts. - Rīga : Latvijas standarts, 2004. - 23 lpp. ***4. Holovejs Dž. Kristofers. Tūrisma bizness / tulk. no angļu val. - R: J.Rozes

apgāds, 1999. - 367 lpp. *5. Platace Margarita. Viesu uzņemšanas dienesta darbības pamatprincipi / māc.

līdzeklis, Rīga: Biznesa augstskola Turība, 2000. - 176 lpp. * 6. Pētersons Ronalds, Plinta Enārs. Angļu - Latviešu tūrisma terminu skaidrojošā

vārdnīca / Rīga: Apgāds «Daugava», 2002. - 300 lpp. * 7. Bardi, James A. Hotel front office management, 4rd Editions.-The Pensylvania

State University, 2006. - 480 p**8. Котлер Филипп, Джон Боуэн, Джеймс Мейкенз. Маркетинг.

Гостиприимство, туризм: учебник для вузов/ пер. с англ. под ред. Р.Б.Ноздревой - Москва: Юнити, 1998. - 763 с. *

9. Medlik S. Dictonary of Travel, Tourism and Hospitality, Third Edition, 2003 (2rd ed. - Oxford, Biddles Ltd, Guildford and King’s Lynn, 1996. - 280 p.) **

10. Байлик С.И. Гостиничное хозяйство. Организация, управление, обслуживание: Учеб. пособие. – К.:ВМРА – Р, 2004 – 252 с. *

11. Богалдин – Малых В.В. Маркетинг и управление в сфере туризма и

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http://www.amazon.com/exec/obidos/search-handle-url/104-4326821-8099102?_encoding=UTF8&search-type=ss&index=books&field-author=Michael%20J.%20O'Fallon

социально – культурного сервиса – ресторанные и развлекательные комплексы: Учебн.пособие – М.: Изд. Московского психолого – социального института; Воронеж: изд.НПО «МОДЭК», 2004. – 560 с. *

12. Волков Ю.Ф. Экономика гостинтчного бизнеса.- Ростов на Дону: Феникс,2003.-380 с. *

13. Волков Ю.Ф. Технология гостиничного бизнеса. - Ростов на Дону: Феникс, 2003. - 384 с. *

14. Волков Ю.Ф. Введение в гостиничный и туристический бизнес.-Ростов на Дону: Феникс, 2003. - 348 с.*

15. Гостиничный и туристический бизнес: учебник/ под ред. А.Д. Чудновского - Москва: Тандем: ЗКМОС, 1999. – 352 *

16. Дурович А.П. Маркетинг гостиниц и ресторанов: Москва: Новое знание, 2005. – 632 с.*

17. Джанджугазова Е.А. Маркетинг в индустрии гостеприимства: Учеб.пособие для студ.высш. учеб. Заведений. – М.: «Академия», 2003. – 224 с. *

18. Ляпина И.Ю. Организация и технология гостиничного обслуживания: - 2-е изд., стер. - М.: изд.центр «Академия», 2002. - 208 с. *

19. Филипповский Е.Е., Шмарова Л.В. Экономика и организация гостиничного хозяйства. - Москва: Финансы и статистика, 2003. - 176 с. *

20. Чудновский А.Д. Туризм и гостиничное хозяйство:М.:Юркнига,2003.–447 с.*

21. Янкевич В.С., Безрукова Н.Л. Маркетинг в гостиничной индустрии и туризме: российский и международный опыт/ под ред. В.С.Янкевича - Москва: Финансы и статистика, 2002. - 416 с. *

22. Žurnāls Гостиница и ресторан, krievu val. *

* - In the library ISMA** - In the NATIONAL LIBRARY OF LATVIA*** - SIA “Latvijas Valsts Standarti”, Voldemara street 157, Riga

Commercial Law

1. Course level: А2. Credits: 23. Author: M.Sc., lecturer Diana Tokmakova4. Testing form: Test5. Prerequisites for the

course:Law theory, Theory of management

6. Aims and objectives: To form fundamental knowledge of business and about the law regulations of business and main legal documents. The course gives a theoretical foundation for the activity according to the new Latvian Commercial Law.The course forms knowledge of the legal aspects of business:The fundamental laws in business;The differences between commercial activity and business;The forms of business;The principles of the activity of the Commercial Law bodies.

7. Code: HU 0801

Contents:Nr.1. The fundamental conditions of the business activity

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2. Businessmen and business 3. Commercial Registry4. Company and its branches5. Firm6. Procure and simple letters of attorney7. Commercial agent8. Broker9. The forms of Business

9. Assessment: Successful mark in the examination depends on:Participation in seminars – 25%Tests – 25%Final test – 50%

10. Literature: LR Komerclikums. -Rīga, 2005. A.Strupišs. Komerclikuma komentāri. A.daļa. Komercdarbības

vispārīgie noteikumi. R.: „A.Strupiša juridiskais birojs“SIA, 2003. A.Strupišs. Komerclikuma komentāri. B.daļa.

Kapitālsabiedrības. R.: „A.Strupiša juridiskais birojs“SIA, 2004. Juridiski terminoloģiskā skaidrojošā vārdnīca.- Rīga, 1999.-247 lpp.

Kā kļūt par komersantu.- R.: Kamene, 2003. LR Civillikums. -Rīga, 2005 LR Civillikuma komentāri. Saistību tiesības (1401.- 2400.p.)- R.:

Mans īpašums, 2000 E.Lahtadire. Grāmatvedības uzskaite un līgumattiecības. Pirkuma un

pārdevuma līgumi.- R.: Beno Presse, 2004 Iespējami saimnieciskās un komercdarbības līguma paraugi. R.:

Merkūrijs LAT,2000. S.Gatawis, E.Broks, Z.Bule. Eiropas tiesības.- R.:LU,2002 Байков А.М., Рейнгольд В.А. Коммерческое право:

понятия и категории (толковый словарь).- Рига:BKI, 2002.

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Lietišķās informācijas sistēmas AMADEUS IApplied information systems AMADEUS I

1. Course level: B2. Credits: 13. Author: As. Professor, Dr.Sci. V. Gopejenko, Mg. lektore I. Balode4. Testing form: Test5. Prerequisites for the

course:Computer technologies, information sciences

6. Annotation Course goals: Display information and creation Passenger Name Records (PNR). To learn how to work with ticket reservation, hotel and car booking in international system AMADEUS.Experience and demands: To get acquainted with AMADEUS information system, get all needed information about agents of reservation job, learn international aviation transportation and notes in AMADEUS information system, learn the main aspects of AMADEUS information system.

7. Course code IN 06258. Contents:No. 1. Introduction to AMADEUS system. System Access SIGN IN - SIGN OUT/2. Amadeus Information system and Help system. Decode/encode three-letter city/airport codes, decode/encode

country codes, decode/encode aircraft types3. Availability and Schedule information about Routings.

Short entries of availability and Schedule displays;Return Schedule and availability;Flight information (FLIFO)Timetable – flight list.Dual city pair display.Change entries to schedule and availability displays.

4. PNR creation. Mandatory elements.5. Passenger name element. Passenger reference number.6. Segment SELL.7. Address Phone information. Enter passenger contacts into a PNR.8 Ticket Issuing Instruction.9 RECEIVED FROM element.10 Other service information - entry OS.11 Remark element – entries RM/RC/OP12 Reserve flight segments by use of Direct Access.13 Increase/ Decrease number of booked seats14 PNR retrieval, modification and cancellation.15 End of transaction, ET, ER, IG, IR entries.16 Cancellation and Modification of passenger’s name, flight segments. 17 Cancellation of flight itinerary.18 Modification of the passenger name element.19 Modification of PNR elements.20 Printing Flight information. IBD, IBP, IED, IEP entries.21 Retrieve PNR history22 TIMATIC information system

9. Demand to student It is obligatory to attend all practical lessons. Missed lessons must be worked off in doing individual task.In all control tests the students must get positive marks.Credit point division: Practical works - 50% Test – 50%

10. Literature 1. www.amadeus.com2. AMADEUS Quick Reference Guide. December 2004.

Edition.

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3. AMADEUS Basic. Amadeus Latvia 2004. 290p

Lietišķās informācijas sistēmas AMADEUS IIApplied information systems AMADEUS II

1. Training Course level B2. Credit points 23. Course author As. Professor, Dr.sci. V. Gopejenko, Mg. lektore I. Balode4. Checking form Test5. Preliminary courses Computer techniques, information sciences, Applied information

systems I6. Annotation Course goals:

To get known with AMADEUS Fare system, to get all needed information in agents of reservation job and fare. To learn international aviation transportation, basic terminus and notes in AMADEUS Fare System. Experience and demands: To learn main entries necessary works in AMADEUS Fare System. To learn how to work with ticket reservation

7. Course code

IN06258. Course contents:Nr. Name of subjects

1. Fare quoteFare display (fqd)Fare display option codesNegotiated fares (../r,up)Shoppers display (../s)Us/canada domestic displayFare and tax breakdown after fqd (fqk)Change of fqd entry (fqdc ; fc ; ac)Fare notes from a fare display (fqn4*ap)Airline information notes (fqnsk/0100)Tax information (fqntax/lv)Passenger service charge (fqnpsc/ee)Routing information from a fare display (fqr)Currency conversion (fqc)

2. Informative pricing (fqp)3. Itinerary pricing (fxp)

Ticket image (fqq)Reservation requirements (fqs)Segment selection (../s2,4-6)Stopover and transfer (../s2s ; ../s2x)Transitional stored ticket - tst (tqt)Fare discount element (fd)Options to the itinerary pricing entryNegotiated fares (../r,u)Option for lowest fare (../lo)Open segment (../open)Changing point of sale and ticketing (../r,lon.lon)Passenger types (pax ; inf)

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4. Best buyBest buy with manual rebook (fxa --> fxu ; fxz)Best buy with automatic rebook (fxb ; fxr)Lowest possible fare (fxl)

5. HintsFare Transaction CodesAmadeus Information SystemDiscount Codes For PricingIata Discount Codes ListFare Request Type Codes

6. Amadeus Fare quote. Tariff books APT. Airline information bulletin. Fare Display – FQD. Fare Notes, standard note. Fare selection, fare selection depending on booking class. Normal fares, special fares (APEX, PEX), IATA discounts for infants, children, youth. Currency conversion – FQC. Taxes. INTERLINE ticketing agreements.


10. Literature 4. www.amadeus.com5. AMADEUS Quick Reference Guide. December 2004.

Edition.6. AMADEUS Basic. Amadeus Latvia 2004. 290p7. Amadeus Fare manual ISMA 2004, 116p.

Lietišķā informācijas sistēma GalileoApplied information systems GalileoGalileo

1. Course level: C2. Credits: 13. Author: As. Professor, Dr.Sci. V. Gopejenko, Mg. lektore I. Balode4. Testing form: Test5. Prerequisites for the

course:Computer technologies, information sciences

6. Annotation Course goals: Display information and creation Passenger Name Records (PNR). To learn how to work with ticket reservation, hotel and car booking in international system GALILEO.Experience and demands: To get acquainted with GALILEO information system, get all needed information about agents of reservation job, learn international aviation transportation and notes in GALILEO information system, learn the main aspects of GALILEO information system.

7. Course code IN 06268. Contents:No. 1. Introduction to GALILEO system. System Access SIGN IN - SIGN OUT/2. Amadeus Information system and Help system. Decode/encode three-letter city/airport codes,

decode/encode country codes, decode/encode aircraft types3. Availability and Schedule information about Routings.

126

4. PNR creation. Mandatory elements.5. Passenger name element. Passenger reference number.6. Segment SELL.7. Address Phone information. Enter passenger contacts into a PNR.8 Ticket Issuing Instruction.9 Reserve flight segments by use of Direct Access.10 Increase/ Decrease number of booked seats11 PNR retrieval, modification and cancellation.12 End of transaction, ET, ER, IG, IR entries.13 Cancellation and Modification of passenger’s name, flight segments. 14 Cancellation of flight itinerary.15 Modification of the passenger name element.16 Modification of PNR elements.17 Retrieve PNR history


10. Literature 8. www.galileo.com9. GALILEO Quick Reference Guide. December 2003. Edition.10. GALILEO Tutorial. Latvia 2003. 190p

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Macroeconomics


3. Author: Lect., M.Sc M.Grinpukale,Lect., M.Sc. T.Odinokova

4. Testing form: Exam


Microeconomics

6. Aims and objectives: To show the general links of economic development, preparation among economic elements; macroeconomic phenomena essence; calculation methods, tendencies, changes, trends, to provide background for the stability forming in economics, possibilities of economic growth; to evaluate the role of government, role in economics, principles of state economic policy; to study the outer economic development, the role of international in economics.

7. Code: EK01019. Contents:Nr. Topics1. Introduction to macroeconomics 2. Macroeconomic indexes3. Macroeconomic fluctuations. Unemployment and inflation4. Common supply and common demand5. Macroeconomic balance in ceinsic model6. State budget, taxation, fiscal politics7. Financial politics and financial market8. Economic growth9. World economy, international economic relations and international trade10. International currency relations

9. Assessment: Successful mark in the exam depends on: individual and group work during seminars – 25% pass all the tests – 35% exam – 40%

10. Literature: Kassalis E. Makroekonomika. Ievads makroekonomikā. – Rīga, LU, 1995. – 144.lpp

Stiglics Dž.E., Drifils Dž. Ekonomika: Makroekonomika. Saīsināts tulk. No angļu. – Rīga, LU, 1994. – 415.

Bikse V. Makroekonomikas pamati. – R., 1998. Samuelson P.A., Nordhaus W.D. Macroeconomics. – Boston. – 1998.

– 463 p. Blanchard O. Macroeconomics. – Boston. - 1999. Мэнкью Н.Т. Макроэкономика. Пер. с англ., - Москва: Изд-во

МГУ, 1994. – 436 с. Сакс Дж.Д., Ларрен Ф.Б. Макроэкономика. Глобальный подход.

Пер. с англ. – Москва: Дело, 1999. – 847 с.

128

Marketinga pētījumiMarketing researchМаркетинговые исследования


3. Course author Dr. oec., As. prof. V. Člaidze


5. Preliminary courses Marketing, Theory Of Management

6. Annotation Course goals: studying of marketing research and methodology of practical

management of researches knowledge of place and role of marketing researches management of commercial activity of the enterprise basic directions and spheres of marketing researches, techniques

of their practical realization to be able to solve problems in the field of marketing, and by

means of marketing research to model behavior of the enterprise in conditions of the market

Experience and demands: development of the marketing research program, formulation of a problem, definition of object and subject, aims and tasks of research, introduction of a work hypothesis, development of the plan of research and its sections, consumer behavior, consumers, goods, price, retail and communications

Course code EK 1101

8. Course contentsNo. Course topics1. Collection of the marketing information2. Marketing research process3. Definition of a problem.4. Data collection5. The consumer, needs of the consumer6. Types of selections and random sample7. Possible errors in collecting of the information8. Analysis of the received data9. Report compilation


Credit point division: practice work - 40% Exam – 60%

10. Literature Joseph F. Hair, Robert P Bush, David J. Ortinau Marketing Research. - 3rd edition. - McGraw-Hill/Irwin, 2005

Burns A., Bush R. Marketing Research. New Jersey Praktice Hall, 1995. – 398 lpp.

Praude V., Beļčikovs I., Marketings, - R.: Vaidelote, 1999. – 410 lpp. Акулич И. Л. Маркетинговые исследования рынка. Минск: БГЭУ, 1995. – 43

с. Голубков Е. П., Маркетинговые исследования: теория, методология и

практика. – М.: “Финпресс”, 1998. – 416 с. Е. Дихтиль и др. Практический маркетинг. М.: Высшая школа, 1996. – 256 с. Чeрчилль Г. A. Маркетинговые исследования, 2003.- 736.c.

129

MārketingsMarketingМаркетинг




5. Preliminary courses Micro-economics, Theory Of Management

6. Annotation Course goals: to receive basic theoretical knowledge of marketing and

management of marketing activity at the enterprise in market conditions

to know and to be able to operate consumer behavior, to develop and realize marketing plans, the goods, price and communication policies of the enterprise and to provide effective selling.

Experience and demands: estimation and forecasting of the external and internal environment of marketing, consumer behavior and decision-making on purchase, the analysis of market opportunities, development of goods and price policies of the enterprise, the organization of selling of production, communications with the consumer and management of marketing at the enterprise

Course code EK 1100

8. Course contentsNo. Course topics1. Modern concepts of marketing2. The external and internal environment of marketing3. Needs of the consumer and his behavior4. The analysis of opportunities of the market5. The goods policy of the enterprise6. The price policy of the enterprise7. Retail policy of the enterprise 8. Promotion of a product9. Management of marketing


Credit point division: 5 practice works - 40% Exam – 60%

10. Literature Praude V., Beļčikovs J., Marketings, - R.: Vaidelote, 1999, - 410 lpp. Dwyer F., Business marketing: connecting, strat., Boston, 1999, 670 lpp. Holloway, J.Christopher Marketing for tourism, 1998. В. Хлусов. Основы маркетинга. – М.: Приор. 2000. – 160 с. Маркетинг. Учебник / А. Романов, Ю. Кормасов и др./. М.: Биржи и банки,

ЮНИТИ, 1996. – 423 c/ Основы маркетинга, рыночно ориентированное мышление. Учебное пособие

под редакцией И. Л. Акулича. Минск: Технология, 1997. – 283 c. Дихтль Е., Хершген Х. Практический маркетинг. М.: Высшая школа, 1995. –

256c. Котлер Ф. Управление маркетингом. М.: Экономика, 1999. – 427 c. Philip Kotler, Gary Armstrong Principles of Marketing. - 11th edition. - Prentice

130

Hall, 2005 Котлер Ф. Маркетинг, гостеприимство, туризм. М. Юнити 2002 – 764 с. Lumsdon Les. Marketing for Tourism : Tutor's Guide. - [London : The Macmillan

Press Ltd, 1992]. Kotler Philip. Marketing for Hospitality and Tourism / Philip Kotler, John Bowen,

James Makens. - 2nd ed. - Upper Saddle River, NJ : Prentice Hall, 1999. - 800 p. Freyer Walter. Tourismus-Marketing : marktorientiertes Management im Mikro-

und Makrobereich der Tourismuswirtschaft / Walter Freyer. - 3., ueberarb. Aufl. - Muenchen ; Wien : Oldenbourg, 2001. - (Lehr- und Handbuecher zu Tourismus, Verkehr und Freizeit). - 766 S.

131

Menedžmenta datora tehnoloģijas Management computer technologies Компьютерные технологии менеджмента

1. Course level C2. Credit points 13. Course authors As. Prof. Dr. Sc. V. Boicovs


5. Preliminary courses Higher mathematics. Physics. Computer technique.

6. Annotation Course goals: To give to the students of knowledge on development of databases; To give general knowledge of logic structure of databases; To give to the students of knowledge under the theory of the relations in databases.Tasks of a subject: to know: Features of application of the theory of the relations in structure both architecture of bases and databanks; Principles of management of objects of databases; Creation of the authentic and reliable tables of bases and databanks.To be able: To develop the tables of bases and databanks; To develop SQL inquiries and SQL of the form; To operate processes of optimization of bases and databanks.


8. Course contentsNo. Course topics1. Bases of designing of databases;2. Bases of planning and management of databases;3. Algorithms of optimization of databases;4. Methods of organization, management and designing of a database;5. Management SQL by inquiries;6. Management of the forms and function of change of the forms;7. The descriptions of the reports and description of inquiries of management;8. Computing technologies of management and basis of individual protection of the data.9. Demands

for studentsCredit point division: Control work - 40% Computer tests - 30% Exam – 30%

10. Literature Aleksejs Jurenok, Tatjana Rikure. Microsoft Access XP. Zvaigzne ABC. Rīga. 2004 -132lp.

Juis Zommers. Datorizēta projekta vadīšana. TurIba biznesa augstskola. Rīga. 2000. - 116lp.

Valda Aizpurieta Microsoft Excel profesionālai izglītība SIA „Mācību grāmata” Rīga. 2002. -252lp.

В. Бойцов. Изучение специализированных редакторов электронной коммерции. Informācijas sistēmu augstskola. Rīga. 2002. 60lp.

В. Бойцов. Использование программы Microsoft Project в делопроизводстве. Informācijas sistēmu augstskola. Rīga. 2003. 60lp. Informācijas sistēmu augstskola. Rīga. 2002. 60lp

132

Menedžmenta informācijas tehnoloģijasManagement Information Technologies

Информационные технологии в управлении

1. Course level А2. Credit points 23. Course author Assist. Prof., Dr. Sc.ing. A. Mročko; Assist. Prof., Dr. phys. E.

Šidlovska; Assist. Prof. I.Gonsales-Ortiz 4. Testing form Test5. Preliminary courses Computers, Informatics and Programming - creation and maintenance of file

structure6. Aims and objectives Course goals: The purpose: to give students an opportunity:

- to understand the role of Information Technologies (IT) in an economy, business, management; - to estimate changes, what is going on in a world economy under influencing of IT; - to bind the received theoretical knowledge to practical activity at the decision of actual tasks on managing a firm. Experience: Practical experience: - to understand the place of the information systems in the process of management economic objects; - to apply Software (MS Word, MS Excel) at the decision of actual tasks on a management a firm.

7. Course code IN0619

8. Course contentsCourse topicsBLOK A – Theory

1. IT and informative systems.2. Architecture of the Economic Informative Systems (Classification of EIS. Functional EIS. Providing EIS).3. Relationship of organizations and informative systems.4. Types of the informative systems are in organization.5. Systems of support of decision-making.6. MS Excel.

BLOK B – Practice 1. MS Excel. Workbook structure.2. MS Excel. Worksheet structure and composition. Worksheet formatting.3. MS Excel. Cells and ranges. Input, editing and formatting of data.4 MS Excel. Utilizing of formulas. Calculations with functions using.5 MS Excel. Creation and editing of chart.6 MS Excel. Work with lists.


Requirements of the standard of a trade: to apply Software (MS Word, MS Excel) at the decision of actual tasks on a

management a firm; to understand the place of the information systems in the process of management

economic objects; to bind the received theoretical knowledge to practical activity at the decision of actual

tasks on managing a firm; to work in a command (group) to work independently to develop architecture of informative system To develop functional requirements to system To get acquainted with available IT decisionsCredit point division: Computer practical works - 50%, Computer tests – 30%, Test – 20%

133

10. Literature Информатика. Базовый курс / Сименович С.В. и др. – СПб: Питер, 2001. – 640 с. Вычислительные системы, сети и телекоммуникации / В.Л. Бройдо – СПб.: Питер,

2002. - 688 с. Проектирование экономических информационных систем: Учебник / Г.Н.

Смирнова и др.; Под ред. Ю.Ф.Тельнова.-М.: Финансы и статистика, 2001. - 512 с. Грабауров В.А. Информационные технологии для менеджеров. – М.: Финансы и

статистика, 2002.- 368 с. Попов В.М. и др. Глобальный бизнес и информационные технологии.

Современная практика и рекомендации. - М.: Финансы и статистика, 2001.- 272 с. Куправа Т.А. Excel. Практическое руководство. – М.: »Диалог-МИФИ», 2004. –

240 с. Гарнаев А.Ю. Excel, VBA, Internet в экономике и финансах. – СПб.: БХВ-

Петербург, 2003. – 816 с. Дж. Гленн Брукшир. "Введение в компьютерные науки". Общий обзор, 6-е

издание Пер. с англ. – М.: Издательский дом «Вильямс», 2001. – 688 с.

Microeconomics


3. Author: Lect., M.Sc M.Grinpukale, lecturer M.Sc. T.Odinokova

4. Testing form: Examination


Business economics

6. Aims and objectives: To give students deep knowledge of the basis of economic analysis. Students have to:

Analyse the situation in the market with the help of supply and demand curves

Explain the influence of different factors on market balance Calculate operating expenses Analyse the structure and dynamics of payments Using calculations and graphs ground the decisions concerning

the maximization of profit and minimization of expenses for prices and production output

Describe and analyse models of market competition; explain the advantages and disadvantages of their structures

7. Code: EK 0100

8. Contents:

1. Introduction to economics2. Market supply and demand3. Elasticity of supply and demand4. Theory of consumer’s behaviour 5. Production and use of resources6. Operating expenses7. Maximization of profit in competition8. Model of monopolistic market9. Monopolistic competition10. Model of oligopoly11. Market of production factors

9. Assessment: Successful mark in the examination depends on:

134

Individual and group work during seminars – 25% Passing all the tests – 35% Examination – 40%

10. Literature: Samuelson P.A., Nordhaus W.D. Microeconomics. – Boston, 1998. – 471 p. (National Library)

Mansfield F. Microeconomics. – New York, 1994. – 572 p. (National Library)

Libermanis G. Mikroekonomika. - R.:Kamene.- 2006. (ISMA bibliotēka).

Nešpors V., Ruperte I., Saulītis J. Miikroekonomika (Dr.oec. V.Nešpora redakcija).- R.: Kamene.- 2006.- 132 Lpp. ( ISMA bibliotēka).

Gods U. Mikroekonomika. 1 daļa. Turība. Biznesa augstskola. Rīga.- 2006. (Biznesa augstskola Turība Bibliotēka).

Gods U. Mikroekonomika. 2 daļa. Turība. Biznesa augstskola.- Rīga.- 2006. (Biznesa augstskola Turība Bibliotēka).

Пиндайк Р., Рубенфельд Д. Микроэкономика.- Москва: Дело.- 2003.- 785 с. (Библиотека ISMA).

Мэнкью Н.Г. Принципы микроэкономики. 2-е изд.- СПб.: Питер.- 2005.- 576 с. (Библиотека ISMA).

Тарануха Ю.В., Сидорович А.В. Микроэкономика. Учебник. (Серия «Учебники МГУ Им.М.В.Ломоносова») (ГРИФ).- ДИС.- 2006.- 640 с. (Национальная библиотека).

Optimizācijas teorija

Optimization Theory

Теория оптимизации

1. Course level A2. Credit points 23. Course author Prof. D. Sc. Habil. Yu. Shunin4. Testing form Examination5. Preliminary courses statistics, scientific forecasting6. Annotation Course goals:

Ways of application of mathematical analysis, methods, practical experience of development in economic and management problems calculations

Experience and demands:

Practical experience in optimization methods for various business, management and technological To study specially the questions: Formulation and solutions of linear programming problems

for business, management and technologies Various transport problems solutions Game theory and risk analysis for business situation

forecasting. Random processes theory for various business and

management situations 7. Course code MA 0307

135

8. ContentsNo.1. Searching of optimal solutions2 Methods of linear programming3 Transport problem4 Integer number programming5 Inter-branch balance. Leontyev’s equation 6 Markov’s matrixes and economic statistics7 Positive matrixes, Peron’s theorem and mathematical economics 8 Sociometric matrixes and biheviourism problems9 Economical equilibrium conditions10 Game theory and risk analysis11 Election and choise problems methods and election technologies

9. Assesment: Successful mark at the examination depends on: Test - 40% Computer tests - 30% Examination – 30%

10. Literature Муравьев А.И. и др., Малый бизнес: экономика, организация, финансы. Учебное пособие для ВУЗов "Бизнес-Пресса" , Москва, 1999, - 608 с

Райзберг Б.А. и др., Управление экономикой. Учебник "Интел-Синтез" ,Москва: 2003,- 519 с.

Фишер С. Экономика., Дело, Москва: 1999, - 864 с. Фролькис В. Введение в теорию и методы оптимизации

для экономистов. Питер, СПб, 2002, 320с: Черноруцкий И.Г. Методы оптимизации в теории управления.

Питер, СПб, 2004, 225с Интрилигатор М. Математические методы оптимизации и

экономическая теория, Питер, СПб, 2002 Галеев Э. М. Оптимизация : Теория, примеры, задачи : Учебное

пособие. УРСС, 2004. 304c Frolova L. Optimizācijas teorija: Lekciju izdales materiāls,

2000. LU, RīgA, 110 lpp. Lasdon L.S. Optimization Theory for Large Systems. Dover

Publication, 2004 D. A. Pierre Optimization Theory with Applications. Dover

Publication, 2004

Personāla vadība Human Resource ManagementУправление персоналом




5. Preliminary courses Management, Marketing, Law

6. Annotation Course goals: to receive human resource management knowledge, specific skills

in the organization and management of the subordinated personnel activities

to select, evaluate and motivate the personnel, to use modern forms of the organization of work effectively

to receive human resource management on the enterprise knowledge

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http://www.colibri.ru/zakaz.asp?cod=12086&prt=129




the organization and management of a HRM department on the enterprise

attraction, selection, adaptation, involvement, motivation and an estimation of activity of the personnel on the enterprise.

Experience and demands: human resource management, establishment of organizational structure of the HRM department on the enterprise, planning of the personnel, attraction, involvement and adaptation of the personnel, an evaluation of work, development of the personnel

Course code ME 0703

8. Course contentsNo. Course topics1. Management and the organization of the personnel on the enterprise2. Essence and tasks of HRM department3. Planning of the personnel4. The analysis of a workplace5. Ways of attraction of the personnel6. Selection of the personnel on the enterprise7. Involvement of the personnel8. Manager’s work style9. Evaluation and development of the personnel10. Employees evaluation basics11. Personnel wage


Credit point division: 4 practice works - 30% 2 seminars - 10% Exam – 60%

10. Literature I.Vorončuka Personāla vadība: teorija un prakse. – R: LU, 2003. – 318 lpp. Ešenvalde I. Personāla praktiskā vadība. – R: Merkūrijs LAT, 2004., 308 lpp. Эшенвалде И. Практическое управление персоналом – R: Merkūrijs LAT,

2004. I.Forands Personāla vadība. – R: 2002. – 189 lpp. Cole G.A. Personnel Management: Theory and practice. 4th Edition. – London,

LEAP, 1997 Z.Bokums, I.Forands Personālvadības rokasgrāmata. – R: Kamene, 2000. – 142

lpp. A.Vīksna. Personāla vadība. – R: Jumava, 1999. Армстронг М. Практика управления человеческими ресурсами. . 8-е

издание/ Перевод с англ. Под ред. С.К. Мордовина. – СПб.: Питер, 2004, 832 стр.

Dessler G. Human Resource Management / 9th ed. – Pearson Education Inc., Prentice Hall, 2003. – 558 p.

John M Ivancevich Human Resource Management. - 10th edition. - McGraw-Hill/Irwin, 2006

LR likumi un normatīvie akti http://www.likumi.lv/ ; http://www.nais.dati.lv/ LR Centrālās statistikas pārvaldes datu bāzes http://data.csb.lv/

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RekrealoģijaRecrealogyPекреалогия




5. Preliminary courses Tourism Basics, Tourist Center’s Culture, Tourist Center’s Geography

6. Annotation Course goals: studying of the recrealogy theory for management of the

mechanism of restoration and development of alive forces of the person

to use main principles and concepts of the recrealogy theory for scientifically proved organization of tourist activity: development of the tourist center or region, tourist product design, its promotion and selling.

Experience and demands: use of the recrealogy concepts for an establishment and development of recreational needs of various segments of vacationists and tourists, the organization of recreational activity, planning and the organizations of activity of tourist firms and the centers of recreation. Development and design of recreational systems as bases for the organization and managements of the tourist centers.

Course code DA 0515

8. Course contentsNo. Course topics1. Essence of the recrealogy theory and its importance for tourism2. Functions and types of recrealogy3. Value of the person and his place in the recrealogy4. Recreation and work, their interrelation5. The main concepts of the recrealogy6. Recreational system, the task and design basics 7. Problems connected with the recrealogy


Credit point division: practical works – 25% control works - 25% Exam – 50%

10. Literature Trušinš Jekabs, Rekrealoģija – zinātne par atpūtu. R.: Zinātne, 1996, 83 lpp. C.M.Hall and S.J.Page “The Geography of Tourism and Recreation”. London and

NY, 1999. – 382 lpp. V.S.Preobraženskis, J.Vedepins u.c. Rekreoloģijas un rekreācijas geogrācijas

teorija. N. Krievu starptautiskais tūrisma institūts, PAM geografijas institūts, 1992. 180 lpp.

M.Ļemeševs, I.Ščerbina. Rekreācijas darbīas optimizācija. M: Ekonomka, 1996, - 160 lpp.

M.Nudejumans. Rekreācijas daļas lietotāka sociālekonomiskās problemas. Kijeva “Наукова думка”, 1987. – 131 lpp.

Рекреационные системы. Под ред. Мироненко, Бочарова, М, МГУ 1996, 136с.

Ю.Родичкин. Человек, среда, отдых. Киев: “Будивильник”, 1997. – 158 стр. McLean D.D. (2004) Kraus' Recreation and Leisure in Modern Society, 364 p.

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Noelle-Neumann E., Petersen T. (2006) Alle, nicht jeder: Einführung in die Methoden der Demoskopie. Springer; 4 edition, 658 p.

Rossman J.R., Schaltter B.E. (2003) Recreation Programming. Sagamore Publishing; 4th edition, 428 p

Stumbo N.,J. Peterson C.A. (2003) Therapeutic Recreation Program Design: Principles and Procedures, Fourth Edition., Benjamin Cummings; 4 edition, 400 p.

Ядов В. (1995) Социологические исследование: Методология, программа и методы. Самарский университет, Самара

SPĀŅU VALODASPANISH LANGUAGEИСПАНСКИЙ ЯЗЫК


3. Course author lecturer G.Krupska


5. Preliminary courses None primary knowledge

6. Annotation The course is based on communicative- systematic way of teaching, which means formation of speaking activity during the lessons, for each person in each situation.Speaking activity is considered as integral and component part of the whole activity.There are 4 basing skills, necessary for communication, which are forming during the learning process: listening, speaking, reading and writing. This course is developed according to EU Council studying program “Language learning for European citizenship”.Course goals: Development of speaking skills and use them in a variety of communicative situations. To master:

language competence ( language acquisition) sociolinguistic competence ( in accordance with communicative

situations) discursive competence ( ability to understand and attain

coherence in comprehension) “strategic’ competence ( ability to compensate lack of language

knowledge by verbal and non-verbal means) socio-cultural competence ( ability and willingness to

communicate; knowledge of social-cultural context) perience and demands: By the time students finish the course, they will:

have acquired communicative, lexical and grammatical minimum according to survival level

have got the ability to use grammar skills in all types of speaking activities

have learned to use language in different communicative situations formal contacts;social communication;socio – cultural context;communication with native speakers; etc.

have got the ability to differentiate language functions and variations

information retrieval

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http://www.amazon.com/Therapeutic-Recreation-Program-Design-Principles/dp/0805354972/ref=sr_1_4/002-7308226-2516801?ie=UTF8&s=books&qid=1174896697&sr=1-4

http://www.amazon.com/exec/obidos/search-handle-url/002-7308226-2516801?_encoding=UTF8&search-type=ss&index=books&field-author=Thomas%20Petersen

expression of joy, doubt, pleasure, fear, etc. have learned to work with a text and documentation have learned to use language in their professional life

7. Course code VA 04028. Course contents

Course topics1.Mi familia y yo.2. Mi día de trabajo.3.La comida.4. Compras.5. Me gusta hacer muchas cosas.6. Cuando era niño.7. Enfermedades.8. En el hotel.9.Turismo en España.10. España.Geografía, historia, cultura.11. Países de América Latina.12. Internet. *use of Spanish:- pronunciación- lectura- sustantivos,adjetivos- verbos Ser,Estar,Tener- preposiciones del lugar- preguntas principales- presente de indicativo- tiempos pasados(perfecto, imperfecto,indicativo,pluscuamperfecto)- participio y gerundio- verbos modales- grados de comparación- imperativo- futuro *listening- según los temas de conversación *reading- revistas, periódicos *writing- cartas formales e informales- currículum- pedidos *speaking- hablar de sí- discutir temas de la vida cotidiana- llamar por teléfono- hacer reservas de hoteles


Credit points division: Participation and effective work in projects – 25% Well-timed and qualitative practical work presentation – 25% Test and examination – 50%

10. Literature «Español 2000. Nivel elemental.»Jesús Sánchez Lobato.Nieves García Fernández.Sociedad General Española de Librería,S.A.Madrid.2003.«El español para ti.»Т.Г.Попова.Издательство Российского университета дружбынародов. Москва,2003«Bienvenidos. Turismo y Hostelería». Margarita Goded, Raquel Valera. en-CLAVE-ELE,Madrid, 2004. « Sueña 2. Nivel medio.»A.C.Ruiz y otros. Instituto Cervantes. Madrid,2000« Практикум по грамматике испанского языка.» СПб.КАРО, 2004.

Statistika Statistics

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1. Study course group A2. Credit points 5 (2+3)

3. Course author Prof. Dr. Sc. Habil. Yu. Shunin, Assist.Prof. I.Gonsales-Ortiz, Assist.Prof. Christina Hamroon, Assist.Prof. Alexander Mrochko

4. Testing form Differential test, exam

5. Preliminary courses Higher mathematics

6. Annotation Course goals: axiomatic basis of probability theory main random-value distributions laws and their numerical

indicators, limit theorems, fundamentals of mathematical statistics, ideas and methods, correlation and regression analysis, estimation of parameters,

testing of statistical hypotheses business situations statistical analysis

Experience and demands: practical experience in dispersion analysis, practical experience in regression analysis and analysis of

statistical tables, practical experience in application of statistical theory, practical experience in application of statistical softwares

computer applications 7. Course code MA 0305


Probability theory and mathematical statistics. Part 1

1. Subject of general statistics. Mathematical statistics. Economical statistics. Social demographic statistics. Branches statistics.

2. Combinatorial analysis. Analysis of formation of numeral assemblies. Distributions. Permutations. Combinations.

3.Subject of probability theory. Events and operations with them. Events – algebra. Axioms of probability theory. Probability space. Classical probability calculation ways. Geometrical probability interpretations. Conventional probabilities.

4 Total probabilities and Beiyes formula.

5 Random values. Random values classification. Discrete random values. Distribution function. Mean value of discrete random value. Dispersion of random values, formulae, examples

6.

Discrete random values distribution laws. Independence of events. Schemes of independent experiments. Properties of Pn(m) probability. Important distributions of discrete random values. Binomial distribution. Poison’s distribution. Hypergeometric distribution. Generating function. Multinomial distribution. Geometric distribution.

7.Continual random values. Continual random values density distribution function. Continual random values distribution function. Mean value and dispersion of continual random value. Probability to find a random value within a defined interval.

8. Random-value moments. Relationships between central and non-central moments.

9 Continual random values distribution laws. Normal distribution law. 3 SIGMA law. Exponential law. Uniform law.

10.Large numbers law. Practical reliability principle. Markov and Chebishev theorems: consequences. Bernoulli theorem. Central limit theorem, applications. Subject of mathematical statistics. Empirical mean value, properties. Empirical distribution function, properties.

11. General totality and choice totality. Student’s, 2, F – distributions

12 Interval evaluation. Estimation of unknown parameters, the method of moments. Reliability, intervals. Reliability interval construction for a normal distributed general assembly.

13. The general scheme of testing of hypotheses. 2 – criterion, it’s applications. Problems of regression analysis. The regression model on the basement of the least quadrate method.

14. Variation set. Variation set numerical indicators. Variation coefficient. Choice totalities uniting. Dispersions sum law. Empirical statistical moments.

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Economical statistics. Part 215. Description statistics. Theory of statistical observation. 16. Main statistics and tables.17. Analytical statistics. Social economical statistics.18. Social economic phenomena correlation.19. Structural statistical analysis20. Economical indexes21. Regression and correlation analysis.22. Discriminant analysis23. Dispersion analysis24. Cluster analysis25. Planning of statistical experiment 26. Main components and factor analysis


Credit point division: 2 term control works during 2 terms - 30% 8 test works during 2 terms -20% Computer tests - 15% Computer simulation works – 15% Differential Test &Exam – 30%

10. Literature Rice, J.A. Mathematical statistics and data analysis. – California, Duxbury Press, 1995, 602 p.

Елисеева И.И., Князевский В.С., Ниворожкина Л.И., Морозова З.А. Теория статистики с основами теории вероятностей. UNITY, Москва, 2004. 446 с.

Шмойлова Р.А., Шувалова Е.Б., Глубокова Н.Ю., Гусынин А.Б., Минашкин В.Г., Романов А.А., Садовникова Н.А. Теория статистики. Финансы и статистика, Москва, 2005. 558 с.

Алексахин С.В., Балдин А.В., Николаев А.Б., Строганов В.Ю. Прикладной статистический анализ. Приор, Москва. 2001. 224 с.

Гмурман В.Е. Теория вероятностей и математическая статистика. Высшая школа, Москва, 2005. 480 с.

Гмурман В.Е. Руководство к решению задач по теории вероятностей и математической статистике. Высшая школа, Москва, 2005. 400 с.

STATISTIKA programmas pakotnes apraksts. (www.exponenta.ru) Мелник M.. Основы прикладной статистики. Москва. Энегроатомиздат. 2000 Smotrovs I.J. Varbūtību teorija un matemātiskā statistika. Zvaigzne ABC, Rīga.

264 lpp Шунин Ю.Н. Лекции по теории вероятностей и математической статистике.

ISMA, Рига, 2007 Шунин Ю.Н. Лекции по экономической статистике, ISMA, Рига, 2007

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Stratēģiskais menedžments.Strategic management.


3. Course author Diana Zmičerevska, Mg.sc.oec., Economics Department lecturer

4. Examination form Exam

5. Preliminary courses Microeconomics and Macroeconomics – basic knowledge and basic concepts, Theory of Management – Orgnizations in the sphere of

management, System of Management, Organizational structures of Management

6. Annotation To give knowledge which will help to search new directions of the activity in different areas, get along at increasing difficulties in the external environment, use different administrative conceptions which are based on systematic and situation approaches, provide not only business survivability but also continuous development and increase of potential.

Aims of the course: To acquaint students with essence, principles of methodology of strategic management, its functions, process. To give knowledge of evolution of administrative systems, of how the organization can bring the position into accord with variability of environment. To arm with knowledge of how strategy as there is a management of a strategic set is developed. To present a role of the analysis at strategic planning and management. To reveal techniques and models of strategic management, including in conditions of changes.

The objectives of the course are: to acquaint students with essence,

principles of methodology of strategic management, its functions, process.

to give knowledge of evolution of administrative systems, of how the organization can bring the position into accord with variability of environment.

to arm with knowledge of how strategy as there is a management of a strategic set is developed.

to present a role of the analysis at strategic planning and management.

to reveal techniques and models of strategic management, including in conditions of changes

7. Course code ME0701

8. Course contentsNr. Course topics1. The strategic management process: an introduction. 2. The three strategy-making tasks.3. Industry and competitive analysis.4. Company situation analysis.5. Strategy and competitive advantage.6. Matching strategy to a company’s situation.7. Corporate diversification strategies.8. Strategic analysis of diversified companies.

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9. Implementing strategy: core competences, reeingineering and structure.10. Implementing strategy: budgets, policies, best practices, support systems and rewards.11. Implementing strategy: culture and leadership.

9. Demands for studentsfor credit points obtaining

Demands of the Professions Standard:As a result of studying the student should be able: to define and formulate strategy of activity of the enterprise, mission and the purposes in conditions of the dynamical economic environment and in interests of a society and the owner of the enterprise; to plan and predict rational activity of the enterprise in the dynamical economic environment according to the established purposes, the economic environment and a market situation; to organize rational activity of the enterprise in conditions of changes of the environment of willows interests of the enterprise and a management; to apply economic concepts in the daily activity.

Basic knowledge and skills:As the result in the end of the course the student must know: the basic concepts, methods and models of strategic management; main principles of definition and a choice of a strategic position; to determine and estimate potential of the organization, potential of branch; essence of evolutionary process of administrative systems; to choose model of behaviour of firm in the market; to choose price strategy for the enterprise; to explain the basic distinctions of strategic management in real time and to specify features of strategic management in conditions of changes.

Credit points division: Seminars, active participation in classes – 30% Term control work – 20% Exam – 50%

10. Literature Literature: basic Hitt M.A. Strategic management competitivness and globalization Michael A. Hitt, R.

Duane Ireland, Robert E. Hoskisson Cincinnati [etc.] South-Western College Publ. 1999 – LNB

Томпсон А.А., Стрикленд А.Д. Стратегический менеджмент. – М.: Юнити- LNB Герчикова И.Н. Менеджмент. – М.: Юнити- LNB

Literature: additional. Pearce&Robinson. Strategic Management. – McGraw-Hill, 2006 M.Reza Vaghefi. Strategic Management for the XXIst Century. – CRC Press, 2006 Sadlep Philip. Strategic Management. – Kogan Page Ltd., 2006 Hitt M.A. Strategic management: Competitivenes and Globalisation, Concept and Cases. –

Hoskisson, 2006 Charles W.L.Hill, GarethR.Jones. Strategic Management: An Integrated Approach. –

Prentice Hall, 2006 Caune J. Stratēģiskā vadīšana. – Rīga: DeNovo, 2004 Ruža Sandra. Stratēģiskais vides novērtējums. – R.: Baltijas Attīstības Aģentūra, 2001 Stratēģiskā vadīšana. A.Dzedona redakcijā. – R.: Kamene, 2006 Kalve I. Apseglot pārmaiņu vējus. – R.: Turība, 2005 Кантор Е.Л., Маховикова Г.А., Дрогомирецкий И.И. Стратегическое планирование.

– М.: Вектор, 2006 Томпсон А.А. Стратегический менеджмент: концепции и ситуации. – М.: Вильямс,

2006 Портер Е.М. Конкурентная стратегия. Методика анализа отраслей и конкурентов. –

М.: Альпина Бизнес Букс, 2006 Петров А.Н. Стратегический менеджмент. – С-П.: Питер, 2006 Веснин В.Р. Стратегическое управления. – М.: Велби, 2006 Рамперсад Х.К. Индивидуальная сбалансированная система показателей: путь к

личному счастью, гармоничному развитию и эффективности организаций. – М.: Олимп-Бизнес, 2006

Боумэн К. Основы стратегического менеджмента. – М.: Юнити - МГБ Хэмел Г. Стратегическая гибкость. – С-П.: Питер - МГБ Олве Н-Г., Петри Л-Й., Рой Ж. Баланс между стратегией и контролем. – С-П.: Питер

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- МГБ Томпсон А.А., Стрикленд А.Д. Стратегический менеджмент. – М.: Юнити - МГБ

Internet sources: http://www.aup.ru/books/i002.htm http://www.marketing.spb.ru/lib-mm/strategy/index.htm http://www.cfin.ru/management/strategy/index.shtml http://www.balancedscorecard.org/ http://www.csuchico.edu/mgmt/strategy/ http://www.quickmba.com/strategy/

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http://www.quickmba.com/strategy/

http://www.csuchico.edu/mgmt/strategy/

http://www.balancedscorecard.org/

http://www.cfin.ru/management/strategy/index.shtml

http://www.marketing.spb.ru/lib-mm/strategy/index.htm

http://www.aup.ru/books/i002.htm

TiesībasLaw Право

1. Study level A2. Credit points 23. Course authors lecturer Valentina Dyakon, lecturer Zhanna Kleshevnikova4. Examination form Exam5. Entry requirements High school discipline Policy and Law6. Annotation Course aims and objectives

Provide students with necessary knowledge about law development and functioning.

The subject of studies is legal relationships, law phenomena, categories and concepts.

Create notion about the nature, content and forms of law, legislation processes, as well as branches of law and legal behavio

Skills and requirements Students obtain overall humanitary views on the connection between state

and law. Students should understand the following concepts: law, legal norms,

legal sources, legal ability, physical and juridical person, legal relationships, liability, etc.

7. Course code HU 0800

8. Content:Nr. Topics p.k.

1. Concepts of law and its main elements.2. Features and main elements of law: subjects of law, objects of law and legal relationships.3. Norms of law and their difference from the other norms. 4. Legal acts.5. Legal act creation process.6. Legal act system and hierarchy.7. Legal behaviour, infringement, liability.8. Overlook of the main branches of law.

9. Requirements for listeners

Necessary requirements for obtaioning credit points: 3 tests - 30% Practical work preparation and presentation - 20 % Exam – 50%

10. Literature

Obligatory literature: Latvijas Republikas Satversme. – Rīga, “Biznesa informācijas birojs”, 2005.- 12 lpp. Administratīvo pārkāpumu kodekss.- Rīga. Lietišķās informācijas dienests, 2005.-347 lpp. Civillikums.- Rīga, “Tiesu namu aģentūra”, 2005.-309 lpp. Darba likums.- Rīga, “Tiesu namu aģentūra”, 2005.-72 lpp. Krimināllikums.- Rīga, “Tiesu namu aģentūra”,2005.-88 lpp.

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Additional literature. Juridiski terminoloģiskā skaidrojošā vārdnīca.- Rīga, 1999.-247 lpp. Mūsdienu tiesību teorijas atziņas: Mācību grāmata / Rakstu krājums prof.

E. Mļķiša redakcijā.- Rīga, Tiesu namu aģentūra, 1999.- 145 lpp. Jakubaņecs V. Tiesību normas.- Rīga, 2001. Jakubaņecs V. Tiesiskā apziņa. – Rīga, 2002 . Jakubaņecs V. Tieības sabiedrība.-Rīga, 1997. Neimanis J. Ievads tiesībās.- Rīga, 2004. Теория государства и права. Под ред. В. М. Корельского и В. Д. Перевалова. -

М.:НОРМА – ИНФРА , 2002. Стежко В.Г. Основы права.- Рига, BRJ,1988.-219

Transporta sistēmasTransport systems

1. Course level A2. Credit points 23. Course author Prof. Dr. Sc. Habil. Yu. Shunin4. Testing form Test with a mark 5. Preliminary courses Statistics, Management theory, Company management6. Annotation Course goals:

To master knowledge on logistics and trelematics in transport technologies and computer simulations of them. To pay special attention to special role of logistics in economic and social life of society.

Experience and demands: Practical experience in overall transport systems analysis. To study specially the questions:

logistics activities analysis in conditions of permanently changes of market conjunctures media

basements of logistic processes organization and their effectivities evaluation methods

logistic activities effective schemes development using computer modelling, calculation methods and experimental researches

development of particular logistic elements basements of telematics like a main scientific and technological

direction of modern information Europe telematics programmes

7. Course code DA 0517


1. Logistics basic tasks. Local, regional and global logistics. Logistic projects. Logistic forms. Transport. Telematics. Communication systems, telecommunications.

2. Logistic systems and system approach. Expert logistics systems. Intelectual logistic systems. Resources, money and information fluxes. Time criterion. Fluxes relationship balance.

3. Logistics systems models and modelling4. Logistics methodology5. ABC-analysis6. XYZ-analysis7. Basic quantitative indices of logistics 8. Store-house logistics. Recourses. Recourse movement time sets. Wilson law. Quadrate route law on

stire-houses number, 2-bin system.Transport logistics. Optimization and goal funkctions

9. Tranport as overall-economic activities sphere. Transport systems development evolution, actual state, problems and perspectives. Transport physical components

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9. Transport process organization basement. Various forms of transport exploitation, rational applications and interactivities

10. Transport systems commercial exploitation. Financial and economic aspects of transport systems. 11. Information logistics. Touch-codes. Information networks (mail,e-mail, fax, Internet)

Informācijas loģistika. Štrihkodi. Informācijas tīkli (pasts, e-pasts, fakss, Internets)12 Logistic service. Consulting. Optimal level of logistics service.

9. Demands for students Credit point division: 1 control work - 15% Theoretical minimum tests - 30% Presentation and its defending -40% Test passing – 30%

10. Literature Шунин Ю.Н. Лекции по логистике, телематике и транспортным системам. ISMA, Рига, 2007

Манжай И. С. Логистика: конспект лекций.Издательство ПРИОР, 2007, 144 стр.

Неруш Ю. М. Логистика в схемах и таблицах. Издательство ПРИОР 2007

Чеботаев А.А Логистика и маркетинг (Маркетингологистика) Экономика, 2005

Lang L. Transportation GIS. ESRI Press, 1999 Brail R. and Klosterman R. Planning Support Systems—

Integrating Geographic Systems, Models, and Visualization Tools ESRI Press, 2001

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Tūrisma pamatiBasic of Tourism


3. Course author Prof., Dr.oec. Viktors Člaidze; MBA, I. Balode


5. Preliminary courses Geography and history at a level of secondary education

6. Annotation Course goals: To understand essence of tourism, the basic concept, value To be guided in concepts of tourism, of a history of tourism To identify kinds of tourism, a tourist product and resources To know principles of ethics of tourism To know structure of tourism

Experience and demands: To be able to analyze and understand the environment of local

and international tourism, the tendency of development and factors - economic, social, cultural, psychological, political

To receive skill to observe the legislation of Latvia, the requirement of the international documents and statutory acts in tourism

To receive skill to provide procedures of information interchange and consultation of developers and executors of a policy of tourism, with asociation of tourism

To receive skill to define quality of tourist services and in development of standards


8. Course contentsNo. Course topics1. Essence of tourism, the basic concept, value2. History of tourism3. Kinds of tourism4. Tourist resources5. Principles of ethics of tourism6. Tourism legislation

7. Requirement and statutory acts in tourism Latvia

8. Existing factors of tourism,

9. Structure of tourism

10. Founders of services of local and international tourism,

11. Quality of tourist services and standards

12. Asociation of tourism in Latvia


Credit point division: Individual and group work in practice - 35% Four verifying works - 30% Exam – 35%

10. Literature Holovejs Dž. Kristofers. Tūrisma bizness / tulk. no angļu val. - R: J.Rozes apgāds, 1999. - 367 lpp. *

Pētersons Ronalds, Plinta Enārs. Angļu - Latviešu tūrisma terminu skaidrojošā vārdnīca / Rīga: Apgāds «Daugava», 2002. - 300 lpp. *

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Clare Gunn. Tourism Planning: Basic, Concepts, Cases. Routledge; 5 edition, 2007. - 448 p.**

Биржаков М. Б. Введение в туризм. М.-СПб.: Издат. дом Герда, 2006. – 512 с. *

Дурович А.П. Организация туризма. Мн.: Новое знание, 2005. – 640 с. * Квартальнов В., Туризм. М.: Финансы и статистика, 2004. – 320 с. * Квартальнов В., Зорин И.В. и др. Основы туристской деятельности. М.:

Советский спорт, 2003. – 200 с. * Клепиков Е., Клепикова А. Сущность и организация туризма. Tūrisma

būtība un organizācija. Rīga, BKI, 2003 g.*

The additional literature: Peter Mason. Tourism Impacts, Planning and Management. Butterworth-

Heinemann, 2003,- 240 p. ** Воронкова Л.П. История туризма и гостеприимства. М.: Фаирпресс,

2004. - 304 с. * Квартальнов В., Теория и практика Ттуризма. М.: Финансы и статистика,

2003. – 671 с. * www.em.gov.lv Tūrisma likums. Latvijas tūrisma attīstības nacionālā

programma 2000.-2010.g. LR centrālās statistikas pārvalde. Tūrisms Latvijā 2006.gadā Statistikas datu

krājums, - Rīga, 2007*

* - In the library ISMA** - In the NATIONAL LIBRARY OF LATVIA

Tūrisma centru ģeogrāfija un kultūraTourist Centres Geography and Culture


3. Course author M.Ph.,lect.N.Matuzova, MSc.,lect.V.Lākute

4. Testing form Differential test

5. Preliminary courses Basis of tourism, Environmental economics

6. Annotation Course goals: To give students knowledge about international tourist centres, Tourism zone specialization, Tourism region system To acquire the habits of working out of the cultural program of a

tourExperience and demands: To teach them to form tourism product contents and structure; to develop skills in tourism service programs composing

7. Course code DA 0516


1. Course aims, structure, objectives and contents2. Tourism in historical aspect3. Tourism Development Factors 4. World tourism region. 5. European tourism regions 6. American tourism regions

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http://www.em.gov.lv/

7. Near – Eastern tourism regions 8. African tourism region 9. South – Asian tourism region10. East – Asian and the Pacific Ocean tourism region11. The culture of European tourism centres

12. The culture of African tourism centres

13. The culture of the tourism centres of the Near East

14. The culture of the tourism centres of Southern Asia

15. The culture of the tourism centres of Eastern Asia and the region of the Pacific Ocean

16. The culture of the American tourism centres


Credit point division: Take part in seminars – 25% Submit all papers in time – 25% Test – 50%

10. Literature Ģeogrāfija tūrisma izglītībai ; māc.līdz.(red.Apsīte E.,Rozīte M.).Rīga: Jumava, 1996. – 126 lpp.

Williams, Stephen. Tourism geography. London: Routledge, 1998. – 212.p. Brencis, Ainars. Aktīvais tūrisms. Rīga: Turība, 2003. – 223 lpp. Tūrisma uzņēmējdarbības pamati / I.Silinevičas red. Rēzekne: Rēzeknes

Augstskolas izd.,2001. – 139 lpp. Самойленко А.А. География туризма: учебное пособие. – Ростов-на-Дону :

«Фениксс», 2006. – 368. Александрова, А.Ю. Международный туризм : учебник для вузов по

специальности «География». – Москва : Аспект Пресс 2002 – 463с. New international illustrated encyclopaedia of art. New York: Creystone Press,

1997. – 216 p. Gombrihs, E.H. Mākslas vēsture. Rīga: Zvaigzne ABC. – 1997. – 688lpp. Гомбрих Э. История искусства. М.: Издательство АСТ,1998. – 688 с. Янсон Х. Основы истории искусств. С-Пб.: Икар, 1996. – 512 с. Власов В.Т. Иллюстрированный художественный словарь. С-Пб.: Икар,

1993. – 272с Маргарет Эстон. Ренессанс. М.: Белый город, 1997, - 367 с.

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Travel Agency Activity

Tūrisma firmas darbības prakse

1. Study course group B2. Credit points 23. Course author Lecturer, Olga Slaugotne4. Testing form Test

5. Preliminary courses Tourism basics, Operation in tourism agencies and travel bureaus I, Operation in tourism agencies and travel bureaus II, Tourism economy

6. Course goals Study course goals is to initiate students with travel agency activity, to analyze risk, to make new competitive products, to get acquirements in travel agency equipping, in personnel selection and training, product output, cennodrose, promotional company output.


8. Course contents

No. Course topics

1. Travel statistics for last 3 years2. What is travel agent - occupation or company3. Travel Agency arrangement4. Travel agent's competence and demands5. Travel legislation6. Travel agency operating organization7. Route projection8. Customer data base9. Trip projection

9. Demands for students Credit point division:

Individual and group work in practice - 20% Four verifying works - 30% Test - 50%

10. Literature 1. Latvijas tūrisma likums un tā grozījumi 2. Holovejs Dž.Tūrisma bizness. Rīga, 1994 3. K.G. Hofs, Biznesa ekonomika.- R.: Jāņa Rozes apgāds 4. EC Council Directive on package travel package holidays and package tours. Brussels,

June 13 1990 5. World Travel Dictionary. London, Columbus Press, 1999 6. F., Business marketing: connecting, strat., Boston, 1999. 670 lpp. 7. Baker Sue. Principles of Front Office Operations, London, 1999 8. Kappa Margaret M. Managing Front Operations, USA , 2000 9. Jones Peter the Management of Hotel Operations, London, 2002 10. Richardson I. Stop Telling, Start Selling, Haaga institute, 1999 11. Morrison Alison.Enterpreneurship in the Hospitality, Oxford, 1999 12. Chriss Killingworth -Baird, Linda Carter Leisure and Tourism, Hodder&Strouhton, 1999 13. Milton T.Astoff, James R.Abbey. Convention Sales and Services, New York, 2001

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Tūrisma produkts Tourism Product


3. Course author Lecturer MBA I.Utinane-Suharevska


5. Preliminary courses Tourism, Catering industry

6. Annotation Give the theoretical and practical knowledge on travel agency and tourism office operations., different kinds of tourism product;


8. Course contentsNo. Course topics1. Hospitality and tourism industry development2. Torism product structure, missions, philosophy3. National level tourism product, classification4. Regional level tourism product, resources5. City tourism product and resources6. Conference tourism product and sources

7.

Components of tourism product -1. accommodation2. transport3. catering companies4. activities

8. Planning 1-2 days trip in Latvia9. Planning 3-5 days trip in Baltic states10. The different travellers group, different interest group11. The developing plans of Latvian tourism product


Credit point division: Work out and represent course paper – 40% Attend practical courses – 25% Pass test and exam – 35%

10. Literature Dž.Kristofers Holovejs Tūrisma bizness, J.Rozes apgāds, 1999 Mārtiņš Ruciņš Kas ir kas jeb viss par tūrismu un apdrošināšanu, Jelgava, 2002 Ziņojums par Latvijas tautsaimniecības attīstību - LR Ekonomikas ministrija Tūrisms Latvijā 2003.gadā Statistikas biļetens, LR CSP LR Valsts standarts – Tūrisma informācjas centriem, TIC asociācija,Rīga ,2002. Christopher H.Lovelock Service Marketing, 2003 Kotler Philip, John Bowen, James Makens. Marketing for Hospitality and


Stephem F.Witt The management of international tourism , 1999 Victor T.C. Middleton with Jakie Clarke Marketing in Travel and Tourism, 2001 Manual of travel agency , practice,- Oxford,2000 International tourism, Workbook , - USA, 2001 Front Desk Agent, Workbook, - Canada, 2000 Milton T.,Abbey R., Convention sales and services – USA, 2000 Зайцева Н.А. Менеджмент в социально – культурном сервисе и туризме.

Учеб. для студ. высш. учеб. зав. – М.: «Академия», 2003 – 224 с. Ильина Е.Р.Туроперейтинг: стратегия и финансы, Учебник.- М.: Финансы и

статистика, 2002. – 277 с.

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Ильина Е.Р.Туроперейтинг:организация деятельности, Учебник.- М.: Финансы и статистика, 2001. – 277 с.

Квартальнов В.А.Туризм как вид деятельности, 2001 Черных Н.Б. Технология путешествий и организация обслуживания

клиентов, Учебное пособие.- М.: Советский спорт, 2002. – 320 с. Doswell Roger. The Management of the tourism sector/Roger = Doswell. -

London : Culumbus Publishing Limided, 2000.- p 260 : tab.- (ICM).- Bibliogr.: p.243 - 247. (Turība) ISBN 1902221451


Glaesser Dirk. Crisis management in the tourism industry / Dirk Glaesser ; priekšv.aut.Francesko Frangialli. (Oxford): Butterworth - Heinemann, (2003). - XVIII, 269 p. : photogr.diagr. - (leisure and tourism). - Bibliogr.: p 250 - 265 p. (Turība) ISBN 0750659769



Tourism 2020 vision, WTO 2000. Volume 4 Europa. 89 lpp. (Turība) ISBN 9284403804

Tourism and Hospitality in the 21st century. 2002. - XVII, 324.p. (Turība) ISBN 0750656271

Tūrisma ekonomikaTourism EconomicsЭкономика туризма 1. Course level: B2. Credits: 13. Author: L.Babich, MgScOec, ass. Professor 4. Testing form: d. test5. Prerequisites for the

course:Microeconomic, Macroeconomic, Principles of Tourism

6. Annotation:To give knowledge of macroeconomic aspects of tourism and conception of tourism economy at macroeconomic level.The aim of the course is to give knowledge about macroeconomic aspects of tourism and to give notions of tourism economics. Tasks of the course:

- revealing of basic tendencies and offering the ways and directions of new tourism strategy;

- creation and application of modern, progressive technologies and new structures of activities and economic management of tourism;

- standardisation and increasing the quality of services;- formation of the integral system of knowledge about the tourism

economy As the result of studying the course students must know: - factors which are forming development of tourism on tourist enterprises - general tendencies of tourist market development and influence of tourism on society and nature - factors which influence the structure of tourist demand - aspects of investigation of tourism as a system - peculiarities of motivation and conduct of modern consumers of tourist services - tourism production, expenses, necessary for creation of tourist product - peculiarities of price formation for tourist product

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- methodics of evaluation of tourist product effectivity As the result of studying the course students must be able to: - possess systematic thinking - to understand the integrity of the world, interdependence and interconnection of society and nature - to put objectives and to formulate tasks, which are connected with tourist activity - to carry out complex analysis of problems that appear in the activity of tourist company and to find correct ways of problem solving on the basis of system approach - to build and use models for description and prognosis of different events, to make its qualitative and quantitative analysis - to plan a strategy and to chose tactics for tourist company activity - economically correct to evaluate perspectives and peculiarities of tourism management on the level of tourist company.

7. Code: EK 0105 Contents:

No.1. Tourism as an inter-branch diversified complex of social infrastructure2. Tourist market and its modern state3. Capital of an enterprise in the sphere of tourism and hospitality 4. Expenses connected with the production of tourist services5. Peculiarities of price formation for tourist companies6. Peculiarities of management of tourist companies

9. Assessment: Credit pints division:participation in seminars – 30%passing the tests – 40%exam – 40%

10. Literature: Основная литература: Holovejs K. Tūrisma bizness. Rīga: J.Rozes apg. 1999.-367 lpp. Pētersons R, Plinta E. Angļu-latviešu tūrisma terminu skaidrojošā

vārdnīca/ zin. red. Gundega Zeltiņa. - Rīga : Apgāds "Daugava", 2002.-300 lpp.

Tūrisms Latvijā (2005).Gada (2006). Atbildīgā par izdevumu. Edīte Miezīte.

Clive L. Morley (2007) Managin Tourism Firms (Economics and Management of Tourism). USA.

Bull A. The economics of travel and tourism. – Pitman Publishing Helbourne, 1994.- 483 p.

Балабанов И.Т., Балабанова А.И. Экономика туризма: Учебное пособие. – М.: Финансы и статистика, 2000.-176с.

Здоров А.Б.. Экономика туризма: Учебник. - М.: Финансы и статистика, 2007.-272с.

Н.Г. Можаева, Е.В. Богинская. Туризм: Учебник. – М.: Гардарики. 2007.

Туризм и гостиничное хозяйство. Третье изд. – М.: ИКЦ, МарТ, Издательский центр. 2007.

Экономика и предпринимательство в социально-культурном сервисе и туризме. – М.: Академия. 2007.

Яковлев Г.А. Экономика гостиничного хозяйства: Учебное пособие. – М.: Издательство РДЛ, 2006.-328с.

Яковлев Г.А. Экономика и статистика туризма: Учебное пособие. 3-е изд. перераб. и доп. - М.: Издательство РДЛ, 2006.-368с.

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EntrepreneurshipUzņēmējdarbība

1. Course level: A2. Credits: 23. Author: Dr.oec.habil., prof. A.Vedļa4. Testing form: Examination5. Prerequisites for the

course:Microeconomics, Macroeconomics, Philosophy, Management theory

6. Aims and objectives: To form the correlation and development of the general conception of the modern economics of the enterprises (of the 21st century), which consist of the branches mentioned below (the organization of the enterprises, book-keeping of enterprises), to promote and extend the efficient and optimum decision of different problems of an enterprise.

7. Code: EK 0102

Contents:Nr.1. Entrepreneurship in the 21st century. Revolution and conceptions.2. The prospects of entrepreneurship3. Development plans entrepreneurship 4. The leading initiatives of entrepreneurship which guarantee the success5. Expansion and development of entrepreneurship6. The challenge of the century in entrepreneurship

9. Assessment: Successful mark in the examination depends on:Individual work and work in the group – 30%Test – 30%Examination – 40%

10 Literature

1. A.Vedļa Uzņēmējdarbības kurss R.2000 2. A.Vedļa Ceļvedis uzņēmējdarbībā R.2000 3. A.Vedļa Darba burtnīca uzņēmējdarbība ISMA 2004 4. J. Ahenbahs, J.Beļčikovs Uzņēmējdarbība tirdzniecībā R.1999 5. A. Буслыгин Предпринимательство М. 1997 6. H. Diderihs Uzņēmuma ekonomika (tulk. no vācu val.) R. 2000 7. Р. Хизрич, М. Питерс Предпринимательство (пер.с англ.) М. 1991- 1993 8. А. Хоскинг Курс предпринимательства (пер.с англ.) М. 1993 9. Komerclikums R. 2001 10. H. Muller Merbach Einfuhrung in die Betriebswirtschaftslehre Munchen 1997

11. M. Rurāne Uzņēmējdarbības pamati R.199712. M. Rurāne Uzņēmējdarbības organizācija un plānošana R. 200013. G. Wohe Einfuhrung in die Allgemeine Betriebswirtschaftslehre Munchen 1993

Uzņēmējdarbības ekonomikaBusiness economicsЭкономика предпринимательской деятельности

1. Course level : C2. Credit points : 23. Author of the course: J.Trofimenko4. Testing form: test5. Prerequisites for the course: Micro- and Macroeconomics, Enterpreneurship, Financial Management 6. The aim of the course: To make summary of subjects studied before: Microeconomics,

Macroeconomics, Business, Financial Management with the aim to

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strengthen knowledge ans skills in these subjects, to deepen professional knowledge in economics and management. To give knowledge about basic rules connected with motivation for business activity in market economy, to form understanding of interconnections in publicē economy, to give knowledge about formation of international economic ties and its necessity, to teach business economics notions, to form understanding about the content and meaning of business economics, as well as about necessary resources and conditions for business activitites, to master skills of necessary information collection and processing.

7.Tasks of the course: To give characteristics to business environment and business problems ;To acquiant students with the esence of production resources, expenses and principles of profit maximization;To show managerial possibilities for business planning and strategy creation;To reveal the essence of investment policy.

8. Code: EK01049. Content of the course:

1. Introduction into Economics 2. Characteristics of the enterpreunerial environment of LR3. Employment theory4. Macroeconomic unstability 5. Production, resources and expenses 6. Planning of business activities 7. External financing sources 8. Financial theory and state budget9. Creation of reports and analysis 10. International financial and economic relations

9. Assessment : To receive total amount of credit points it is necessary :

To fulfill independently 2 practical assignments 3 control tests test

10. Literature: A : Basic literature

1. A.Vedļa Uzņēmējdarbības kurss R.2000.2. A.Vedļa Ceļvedis uzņēmējdarbībā R.2002.3. A.Vedļa Darba burtnīca uzņēmējdarbība ISMA 2005.4.V. Bikse. Makroekonomikas pamati: teorija, problēmas, politika. R, LU, 2002.g.5.H. Diderihs. Uzņēmuma ekonomika. R, Zinātne, 2000.g.6. Gončarovs. Finansu teorija, R., LU, 2000.g.

B : Additional literature 1. Komerclikums R.20022. Ziņojums par Latvijas Tautsaimniecības attīstību. LR Ekonomikas ministrija R.2006.g.3. Biznesa Termiņu skaidrojošā vārdnīca. Kamene 2003.4. H.Diderihs Uzņēmuma ekonomika (tulk. no vācu val.) R. 2000.5. M.Rurāne Uzņēmējdarbības organizācija un plānošana R. 2000.6. Uzņēmēja rokasgrāmata. Jumava 2000.7. Joseph F.Hair, Barry Babin u.c. Essentials of Bussines research Metods Weley 2003.8. Philips A.Wickham Strategic Entereppeneurship. Prentice Hall 2004.9.G. Libermanis. Latvija uz Eiropas Savienības sliekšņa, R., Kamene, 2001.g.10.G. Libermanis. Makroekonomika: teorija un Latvijas attīstības problēmas. R., Kamene, 2003.g.

С : Periodics

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BilanceKapitālsLatvijas EkonomistsKomersanta vēstnesisБизнес & Балтия

Vadības psiholoģija un pedagoģijaPsychology of Management and pedagogic


3. Author: Docent Mg.oec.sc. J.Lukjanova

4. Testing form: Test


6. Course aims and objectives:

COURSE GOALS: to give students theoretical knowledge and practical skills about psychology of management, about principles and structure, to connect humanitarian knowledge and methodology of a psychological science with research of managerial process.COURSE'S TASKS: to develop student abilities theoretically investigate elements of a control system and psychology processes, to help students to develop skills of application psychology knowledge in management and business communications. EXPERIENCE: As a result of studying students receive following skills: to work in a command/group, to distribute and coordinate performance of duties, to motivate workers, to plan and organize the work effectively; to communicate and cooperate with workers, partners, owners, mass media, state and public organizations; to operate according to the law and ethical standards.

7. Course code: HU 0206

8. Course topics:1. Subject of psychology of management. 2. Perceptive processes of the organization of management. 3. Mnemonic processes in the organization of management.4. Intellective processes in the organization of management. 5. Leader’s intelligence.6. Person and groups interaction in a control system. Platforms of management. 7. Authority, as a regulator of management. Management and leadership. 8. Communicative processes in management. 9. Managerial processes in disputed situations. 10. Regulation of emotional-strong-willed condition in management. 11. Abilities in management.

9. Requirements for topics:

Credit point division:Сontrol works - 25%Participation in seminars -25%Test – 50%

10. Literature: Base literature:1. Gratone L. Cilvēkresursu stratēģija.- Rīga, Jumava 20042. Reņģe V. Vadības psiholoģija. – Rīga, Zvaigzne ABC, 2000, 240 lpp. (LNB)

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3. Карпов А.В. Психология менеджмента. М.: Гардарики, 2004.-584с. (ISMA)4. Морозов А.В. Управленческая психология. М.: Академический Проект;

Трикса, 2005.- 288с. (ISMA)5. Психологический словарь (под ред. В.П.Зинченко). – Москва: Педагогика. -

пресс, 1996, - 438 с. (ISMA)6. Статт Д. Психология и менеджмент/ Пер. с англ- М.: Изд-во Эксмо, 2003.-

384с. (ISMA)7. Урбанович А.А. Психология управления.- Мн: Харвест, 2004.-640с. ISMAAdditional literature:

1. Бороздина Г.В. Психология делового общения: Учебн.пособие.- 2-е изд.-М.:ИНФРА-М, 2005.- 295 с. (ISMA)

2. Жариков Е.С. Психология управления.Книга для руководителя и менеджера по персоналу.-М.: ИМЦФЭР, 2002.- 512 с. (ISMA)

3. Сартан Г.Н., Смирнов А.Ю., Гудимов В.В. и др. Новые технологии управления персоналом.- СПб, Речь, 2003.- 240 с. (ISMA)

4. Arnold J. Robertson I.T. and Cooper C.L. Work Psychology: Understanding Human Behaviour in the Workplace. London: Pitman.-1991. (LNB)

5. Bryman A. Charisma and Leadership in Organizations. London: Sage.-1992. (LNB)

6. Ivancevich J.M. Organizational Behaviour and Management/ R.R.Donneley & Sons Company, 1990 (LNB)

7. Sheldrake I. Management Theory: from Taylorism to Japanization. London: International Thomson Business Press.- 1996. (LNB)

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Sociology of Management

1. Course level: А2. Credits: 23. Author: M.Sc, Ligita Āzena4. Testing form: Test5. Prerequisites for the

course:Philosophy, Psychology, Economics

6. Aims and objectives: To form knowledge of the main conceptions of management sociology as “group”, “organization”, “beurocracy”, “culture of a manager”, “globalisation of management” and information about sociological theories in management research – O.Comte, V.Paretto, E.Durkheim, M.Weber, J.Habermas, P.Sorokin, T.Parsons, G.Homans sociology. Students have to adopt the methods of sociological research.

7. Code: HU 0203

Contents:Nr.1. Sociology – the theory of management process and methodology of researching.2. The main theories of the sociology of management:

O.Comte theory;C.Paretto theory;E.Durkheim theory;M.Weber theory;Y.Habermas theory;P.Sorokin theory;T.Parsons theory;G.Homans theory.

3. Management as the social phenomenon4. Culture and the system of Management5. Management and Social structure6. Management and Power7. Management of the Social changes8. The sociological research of the Management

9. Assessment: Successful mark at the examination depends on:Participant in seminars – 30%Sociology test – 50%Final test – 50%

10. Literature: Dey Qualitative Data Analysis: Qyuser – Friendly Juide for social Scientists. – London: Roatledge, 1993.

Giddens A. Introduction to Sociology. – New York: Norton, 1991. Socioloģijas skaidrojošā vardnīca (Zin.red. B.Zepa un citi). R.: LU

Socioloģijas kat. – 1997. – 152 lpp. История теоретической социологии: в 5 т. (отв.ред. и сост.

Ю.Н.Давыдов). М. 1995. Смелзер Н. Социология (пер. с англ.) – Москва: Феникс, 1994ю -

688 с. Ядов В.А. Стратегия социологического исследования. – Москва:

“Добросвет”, 1998 – 596 .

160

The Theory of Management

1. Course level: A2. Credits: 23. Author: L.Babiča, ass. Professor, MgScOec (Economics) 4. Testing form: Exam5. Prerequisites for the

course:Microeconomics, Macroeconomics, Philosophy

6. Annotation: To give knowledge that will help to see different situation thoroughly, work out negotiation skills, to teach to use the instruments of economic sciences for making descriptions of economic relations, to make different managerial decisions with the aim of uninterrupted business development, and growing of all kinds of business.The aim of the course: to form knowledge about the evolution of management as a science, to show the interconnection between theory and practice.The tasks of the course: to acquaint students with the nature of management, historic tendencies of its development, with the circumstances and conditions of management appearance, schools of management, different management models, with the influence of national and historical events on the development of management, with the tools of management of different systems, including socially-economic systems.Demands of the professional standard: to be able to analyze local and international economic environment, tendencies and perspectives of market development; to identify the changes in the economic environment and market situation, and to evaluate the necessity to change plans and aims; to fulfil the demands of international laws and acts, which are connected with the activity of the company; to analyze the processes that take place in active economic environment and to take corresponding decisions.Basic knowledge and skills: basic notions and approaches in management; place of management in the general development of society; basic phases of management development; historical tendencies of management schools appearance and development; basic principles, methods and functions of management; models of management; new philosophy of management.

7. Code ME 0700

8. Contents:Nr.

1. The essence of the main notions of the theory of management.2. The main schools of scientific management.3. Organisation and its place in the system of management.4. The system of administration5. Types of management models and management organisation.

Assessments: Division of credit points: Active participation in classes, class attendance – 30% Tests – 30% Exam – 40%

10. Literature: Basic literature: 1. Liepa L. Kvalitates vadības sistēma. Rīga. Biznesa partneri, 2002., - 112 l. 2. Forlands J. Vadītajs un vadīšana. – Rīga.: Kamene, 1999., - 180 l. 3. Praude V., Beļčikovs J. Menedžments. Teorija un prakse. – Rīga.: Vaidelote, 1997., - 416 l. 4. Дж Kotler Philip. Marketing management. - 11th ed. - Upper Saddle River, New Jersey : Prentice Hall, 2003. - 706 p.

5. Виханский О.С., Наумов А.И. Менеджмент: Учебник. – М.: Экономистъ, 2004,

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- 280 с. 6. Герчикова И. Н. Менеджмент / Учебник. 4-е изд. – М.: ЮНИТИ-ДАНА, 2006, - 511с. 7. П.Ф.Друкер. Энциклопедия менеджмента. / пер. с англ. – М.: изд. дом Bилльямс, 2004, - 432 с 8. Кабущкин Н.И. Основы менеджмента / Уч.пособие – 8-е изд. – М.: Инст-т новое знание, 2005. -336 с. 9. Мескон М., Альберт М., Хедоури Ф. Основы менеджмента / Перевод с англ. Дело, М., 2004, - 720 с. 10. Общий курс менеджмента в таблицах и графиках: Учебник для вузов/ Б.В. Прыкин.,Л.В. Прыкина , Н.Б.Эрлашвили, З.А.Усман; Под ред.проф. Б.В.Прыкина. – М.: Банки и биржи, ЮНИТИ, 1998, - 415 с. 11. Общий менеджмент. Дайджест учебного курса./ Под ред. А.К.Казанцева. – М.: ИНФРА – М, 2001, - 252 с. 12. Основы менеджмента. – ЮНИТИ – ДАНА, 2006, - 272 с. 13. Основы менеджмента: Учебник для вузов- 2-ое изд. / Вачугов Д.Д., ред. – М.: Высшая школа, 2005. – 376 с.

Additional literature: 1. Бодди Д., Пейтон Р. Основы менеджмента. СПб.: Питер, 1999, - 816 с. 2. Большаков. Менеджмент. Краткий курс / Уч. пособие – СПб.: Питер, 2000, - 160 с. 3. Большаков А.С., Михайлов В.И.Современный менеджмент: Теория и практика. – СПб: Питер, 2002, - 416с. 4. Бреддик . Менеджмент в организации – М.: ИНФРА – М., 1997, - 344 с. 5. Вершигора Е. Е. Менеджмент / Учеб. пособие. – М.: ИНФРА – М, 2002, 283 с. 6. Виханский О. С., Наумов А. И. Практикум по курсу менеджмент. Гардатика, М., 2002, - 288 с.

7. Дафт Р. Л. Менеджмент: Учебник. - Питер.: СПб, 2006, - 84 с. 8. Р. Р.Джей, Р.Темплар. Энциклопедия менеджера. Алгоритмы эффективной работы./пер. с англ. – М.: Альпина Бизнес Букс, 2004, - 678 с. 9. Дойль П.. Менеджмент: стратегия и тактика – СПб.: Питер, 1999, - 560 с. 10. Друкер П. Эффективное управление. Теория и практика бизнеса. Гранд, М. 2001, - 288 с.

11. Информационные технологии управления / Уч. пособие. Под ред. Титаренко Г. . ЮНИТИ – ДАНА, М., 2002, - 280 с.12. История менеджмента / Уч. пособие под ред. Волового Д. В. – М.:ИНФРА, 1997.13. Котлер Ф. Основы менеджмента: пер. с англ. / общ. ред. и вст. сл. Пеньковой Е. М.. – М.: Прогресс, 1992.14. Котлер Ф.. Маркетинг. Менеджмент – СПб.: Питер, 1998, - 896 с.15. Макашева З.М. Основы менеджмента / Уч.пособие. – М.: Кно Рус, 2004. – 272 с.16. Международный менеджмент / Под ред. Пивоварова С. Э.-СПб.: Питер, 2000, - 624 с.17. Менеджмент. Экзаменационные ответы. / Под ред. Солдатова И. Ю., Чернышева М.А., Феникс, Ростов на Дону, 2002, 384 с.18. Мильнер Б. З. Теория организации. – М.: ИНФРА. – М., 1998.19. Ньюстром Дж. У., Дэвис К.. Организационное поведение. – СПб.: Питер, 2000, - 448с. 20. Пилипенко Н. Н., Татарский Е. Л. Основы менеджмента. Структурно – логические схемы. Книготорговый центр «Маркетинг», 2001, - 56 с.

21. В.Д.Сухов, С.В.Сухов. Основы менеджмента. Практикум. – М.: Академия, 2007. 22. Тейлор Ф. У. Менеджмент / Перевод с англ. М., 1992. 23. Управление организацией: Учебник, 2-е изд. – М.: ИНФРА – М., 1998. 24. Уткин Э. А. Менеджмент: Учебник для вузов. – М.,1998. 25. Уткин Э. А. Профессия – менеджер – М.: Экономика, 1995. 26. Шоннесси О. Дж. Принципы организации управления фирмой. – М., 1999.

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Vides ekonomikaEnvironmental economics.Экономика окружающей среды

1. Course level : A2. Credit points : 23. Author of the course: Jevgēnija.Trofimenko4. Testing form : test5. Prerequisites for the course: Microeconomics.6. The aim of the course : To give knowledge about interconnection of economy and environment,

possibilities of utilization of natural resouces and methods of its evaluation, to make understand basic notions which are connected with resource management and utilized resources classifiction.

7.Tasks of the course: To master aspects of environmental economics. To have knowledge about natural resources, about ecological problems

and its connection with economy. To teach to take decisions optimal for protection of the environment

and decisions concerning rational utilization of resources, based on theoretical basis and taking in mind peculiarities of sector functioning and undefinite situation.

8. Code of the course: EK01039. Content of the course: 1. Economical aspects of the environmental economics.

2. Basic notinos and problems of environmental economics.3. Economy of material resources and economical esence of rational utilization. 4. Nature as the source of resources necessary for economic development. 5. Long-term environmental economics development concept

9. Assessment : Division of credit points :

2 independent practical works 3 current tests Final course test

10. Literature: A : Basic literature

1.Krūzs K. Dabas un otrreizējo resursu izmantošana: Mācību līdzeklis. - R.: SIA "Izglītības soļi", 2005. - 131 lpp. - RTU2.Tietenberg T. Environmental Economics and Policy. - London: Addison Wesley, 1998. - RTU3.Natural Resource Management Strategy: Eastern Europe. - Washington: World Bank, 2000 - RTU

B : Additional literarute 1.Atkritumu saimniecības pamati. - Rīga: Latvijas Atkritumu saimniecības asociācija, 2003. -159lpp. - RTU2.Bērziņš E. Dabsaimniecības ekonomika. - Rīga: RTU, 2002. - 76 lpp. - RTU

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Viesnīcu vadības informācijas sistēmasManaging of hotel operation system




5. Preliminary courses Hospitality Industry, Organization structure of tourism hospitality, Computer technics

6. Annotation Course goals: To analyze and estimate the environment of concrete hotel, the

tendency of development and prospect. To understand laws of work.

To identify and analyze problems and to develop their decisions. To keep up realization of the purposes of hotel, to provide

realization of these purposes, to make decisions and corrections for optimization of operative activity.

To understand behaviour of consumers. Experience and demands:

To be able the automated systems management to managerial process by hotel.

To be able effectively to apply new forms of the organization of work and information technologies.

To be able understand principles and receptions in the organization of services.

To be able give the information on results of work to higher heads and owners.



1. Principles of work of the Hotel Management Systems at the enterprises of the industries of accommodation.

2. Technique of work with " Hot-Soft " Hotel Management System.3. Technique of work with " Portje" Hotel Management System.


Credit point division: Individual work in practice - 35% Two verifying works - 30% Test – 35%

10. Literature 1. Programmas “Hot-Soft" mācību meteriāls (angļu val) *2. Programmas “Portje” mācību meteriāls (latviešu, krievu, angļu val) *3. Hospitality Information Systems and E-Commerce ,

by Dana V. Tesone Wiley (March 8, 2005) 304 pages **4. Морозов М.А., Морозова Н.С. Информационные технологии в социально –

культурном сервисе и туризме: М.: Изд.центр «Академия», 2005. – 240 с.*5. Плотникова Н. И. Комплексная автоматизация туристского бизнеса. Ч. I и II.

М.: Советский спорт, 2001. *


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Total Quality Management

1. Course level: A2. Credits: 23. Author: MBA L.Babica, MBA I.Linde4. Testing form: Test5. Prerequisites for the

course:Philosophy, Microeconomics, Macroeconomics, Management theory, Marketing

6. Aims and objectives: To give knowledge of the management of quality system development and certification technology, to study practical application of the ISO 9000 standard generation requirements, to give an experience and quality system implementation.

7. Code: ME 0710 Contents:Nr.1. Modern total quality management (TQM) methodology2. TQM principles and technology3. Quality management systems. International standards ISO 9000 (2000-th year draft)4. Quality management system development plan5. Quality audit6. Quality system certification and production (service) conformity evaluation7. OHSAS – occupational health and safety management system 8. Expenses of quality9. Statistical methods in quality management

9. Assessment Successful mark at the examination depends on: course work – 50% test – 50%

10. Basic literature (ISMA library): Latvijas valsts standarts EN ISO 9001:2000, Kvalitātes vadības sistēmas.

Prasības. Kvalitātes vadības sistēma / Zygon Baltic Consulting Latvija. - Rīga : Apgāds

"Biznesa Partneri", 2002. 1.d. KVS pamati. - 111 lpp. Kvalitātes vadības sistēma / Zygon Baltic Consulting Latvija - Rīga : Apgāds

"Biznesa Partneri", 2003. - (ZBC Latvija). 2.d. ISO 9001:2000 prasību skaidrojums. – 174 lpp.

Kvalitātes vadības sistēma / Zygon Baltic Consulting Latvija - Rīga : Apgāds "Biznesa Partneri", 2003. - (ZBC Latvija). 3.d. KVS iekšējais audits. – 193 lpp

Kvalitātes vadības sistēma / Zygon Baltic Consulting Latvija - Rīga : Apgāds "Biznesa Partneri", 2006. - (ZBC Latvija). 4.d. KVS ieviešana. – 201 lpp

Kvalitātes sistēmu ieviešana uzņēmumos / Latvijas Republikas Ekonomikas ministrija ; Latvijas Zinātņu akadēmijas Sertifikācijas centrs. - Rīga : KIF "Biznesa komplekss", 2000. - 80 lpp. - (Kvalitātes nodrošināšanas nacionālā programma).

Pildavs Jānis. Kvalitātes vadīšanas teorijas pamati - Rīga : [Kamene], 2002. - 56 lpp.

V. Praude, J. Beļčikovs, Loģistika, Rīga, 2003 V. Praude, J. Beļčikovs, Menedžments, Rīga, 2001 Quality Management in

Hospitality : Best Practice in Action / edited by Andrew Lockwood, Michael Baker, Andrew Ghillyer. - Great Britain : Cassell, 1996. - 167 p.

Cichy Ronald F. Quality Sanitation Management. - USA : The Educational Institute of the American Hotel & Motel Association, 1994. - 448 p.

Smith H. Business process management : the third wave / Howard Smith, Peter Fingar. - Tampa, Florida : Meghan-Kiffer Press, 2003. - 292 p.

Additional literature (Latvian National Library): „Valsts metroloģiskajai kontrolei pakļauto mērīšanas līdzekļu saraksts”,

Latvijas Republikas Ministru kabineta 31.08.1998. noteikumi Nr. 334

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„Dokumentu izstrādāšanas un noformēšanas noteikumi” Latvijas Republikas Ministru kabineta 30.04.1996. noteikumi Nr. 154

R. Tricker, ISO 9001:2000 for small businesses, Oxford, 2001 В.А. Никитин, Управление качеством на базе стандартов ИСО 9000:2000,

Санкт-Петербург, 2002 Управление эффективностью и качеством, II часть, Москва, 2001 Р.Дж. Крейг, ИСО 9000 руководство по палучению сертификата о

регистрации, Москва, 2001 Дж. Харрингтон, Управление качеством в американских корпорациях,

Москва, 1990 E. Rudzāte, Kvalitātes nodrošināšanas sistēmas un modeļi, „Latvijas Vēstnesis”,

pielikums Privatizācija, zeme, nekustamais īpašums, Nr. 15., 15.04.2005 E. Rudzāte, Kvalitātes nodrošināšanas sistēmas un modeļi, „Latvijas Vēstnesis”,

pielikums Privatizācija, zeme, nekustamais īpašums, Nr. 13., 01.04.2005. E. Rudzāte, Kvalitātes nodrošināšanas sistēmas un modeļi, „Latvijas Vēstnesis”,

pielikums Privatizācija, zeme, nekustamais īpašums, Nr. 11., 18.03.2005 M. Borbale, Personāla vadība – no vadības sistēmu standartiem līdz Izcilības

modelim, „Kvalitāte”, Nr. 1., 2005 E. Rudzāte, Klientu apmierinātības faktors, „Kvalitāte”, Nr. 6., 2004 J. Graudiņš, Elektroniskā dokumentu vadība – efektīvs līdzeklis uzņēmuma

kārtības nodrošināšanai, „Kvalitāte”, Nr. 6., 2004 I. Skrūzkalne, E. Lācekle, Patērētāju apmierinātības pētījumi. Pamats ilgtermiņa

panākumiem., „Kvalitāte”, Nr. 6, 2004 N. Skačkovs, Kvalitātes sistēmu vadītājs – kam viņš vajadzīgs?, „Kvalitāte”,

Nr. 5., 2004 G. Veita, Kādas prasības jāievēro veidojot klientu aptaujas, „Kvalitāte”, Nr. 4.,

2004 G. Prīmane, Kvalitātes speciālista nākotne, „Kvalitāte”, Nr. 3., 2004 A.Veļičkina, Sagādes procesa optimizācija uzņēmumā, „Kvalitāte”, Nr. 3., 2004 G. Veita, Kādas prasības jāievēro veidojot klientu aptaujas, „Kvalitāte”, Nr. 3.,

2004 Dz. Putnis, ISO 9001:2000 standarta interpretācija, „Kvalitāte”, Nr. 5., 2002 Dz. Putnis, ISO 9001:2000 standarta interpretācija, „Kvalitāte”, Nr. 2., 2002 Dz. Putnis, ISO 9001:2000 standarta interpretācija, „Kvalitāte”, Nr. 1., 2002 Kvalitāte = Quality : žurnāls par kvalitāti un kvalitātes vadīšanu / Latvijas

Kvalitātes asociācija ;Rīga : Iznāk reizi divos mēnešos.

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Web dizains Web designВеб дизайн


3. Course author Doc. Dr. Sc. Ing. Y. Chaiko, Assist.A.Bžiškjans

4. Testing form Differential test

5. Preliminary courses Bases of programming, CorelDraw, PhotoShop

6. Annotation Course goals: creation of web-sites publishing of sites in the Internet. Positioning basics of markup, selection of colors. to increase efficiency of practical activity, assist in the successful

application of knowledges in the field of Internet business creation of base for the reasonable managing similar projects

Experience and demands: Creation and editing HTML-documents to structure pages, using standard HTML 4.0Using CSS styles, web-pages designThe navigation organization on a site;Introduction of various multimedia objects (images, animated banners, sound and video files, etc.).Using JavaScript Optimization of created Web-page for viewing in various browsers

7. Course code IN1202


1. HTML 4.0 standard. Structure of HTML document.2. The text, formatting, positioning.3. Lists. Hypertext link4. Images and imagemaps5. Tables, features and ways of application 6. Forms7. Style sheets tables CSS, their features and application8. Object model of the document and JavaScript9. Creation of interactive Web-pages using JavaScript 10. Optimization of Web-pages for viewing in different browser


Credit point division: 5 test works during 1 terms -70% Differential Test &Exam – 30%

10. Literature Будилов В. Основы программирования для Интернета. БХВ-Петербург, 2003. -736 с.

Дубаков М. Веб-мастеринг средствами CSS. БХВ-Петербург, 2002. -544 с. Тиге Дж. DHTML и CSS. М.: ДМК Пресс, 2003. -560 с. Мержевич В. HTML и CSS на примерах. БХВ-Петербург, 2005. -448 с Джонсон Дж. Web–дизайн: типичные ляпы и как их избежать. М.: КУДИЦ-

ОБРАЗ, 2005.-400 с.

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Дуванов А.Web-конструирование .HTML БХВ-Петербург, 2003. -336 с Nils Graustiņš. Ceļš uz mājaslapu. Biznesa augstskola Turība, SIA, Rīgā,2000. 88

lpp. Robert W. Programming the world wide web.Pearson Education, Inc. 2006.-646 p.

Zinātniskā prognozēšanaScientific Forecasting

1. Course level A 2. Credit points 23. Course author Prof. Dr. Sc. Habil. Yu. Shunin4. Testing form Examination 5. Preliminary courses Statistics6. Annotation Course goals:

forecasting principles pair and multi-dimensional regression time-series analysis game theory risk analysis strategic games statistic games learning curve method learning curve and forecasting calculators

Experience and demands: practical experience in regression and correlation analysis; practical experience in time-series sets analysis, short-time

and long-time forecasting of business situations; practical experience in application of game theory and risk

analysis of business situations; practical experience in development and application of

learning curve method in connection with various business situations;

practical experience in development of learning curve and forecasting calculators.



Statistic forecasting A. Regression and correlation

1. Pair regression. Multidimensional regression. Linear pair regression and correlation. Correlation coefficient, determination coefficient B. Time-series sets analysis and forecasting

2. Basic formulation. Growth coefficients, increase indicators, temps, points, doubling periods, geometric average value.

3. Time-series sets transformations methods 4. Time-series sets analysis: trends, cycles, random factors.5. Forecasting quality evaluations: Fisher’s criteria. 6. Time-series sets analysis: additive un multiplicative models7. Time-series sets spectral (FURIE) analysis: periodogramme, key periods 8. Forecasting methods: stationary time-series sets, Brown metod, recurrent forecasting formula

Strategic games and risk theory C. Risk and it’s indicators

9. Risk and profit. Risk indicators.D. Strategic games and statistic games

10. Strategic games basic formulations and descriptions: payment matrix, game cost 11. Pure strategies

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12. Mixed strategies. Average gain 13. Decision-making in conditions of uncertainty and risk. Game with the nature. 14. Game with the nature. Decision-making in conditions of total uncertainty: maximax, Wald, Sevidge

and Hurvitz criteria.15. Decision-making in conditions of risk.16. Decision-making with aid of decision tree. Absolute money equivalent (AME). Average gain

evaluation (AGE). 17. Neumann-Morgenstern utility function. 5 basic axioms.18. Neumann-Morgenstern utility function in respect of risk.

E. Learning curve method19. Data analysis and statistic processing20. Learning curve theory and it’s algorithms. Mathematical model development.21. Learning curve calculator design. Forecasting calculators design. Branches forecasting calculators.

9. Demands for students Credit point division: 2 control works - 40% 2 computer tests - 30% exam – 30%

10. Literature Шунин Ю.Н. Лекции по научному прогнозированию. ISMA, Рига, 2007

В.П. Боровиков, Г.И. Ивченко Прогнозирование в системе STATISTICA в среде WINDOWS. StatSoft , Москва, 2007

Боровиков В.П. STATISTICA: искусство анализа данных на компьютере (2-ое издание)+ Мультимедийный Учебник StatSoft. StatSoft , Москва, 2007

Электронный учебник StatSoft , www.statsoft.ru Орлов А.И. Эконометрика, Учебник. Издательство Экзамен,

Москва, 2002, http://www.aup.ru/books/m153/ Lawrence K.D. Advances In Business And Management

Forecasting. Elsevier Science, 2002. 576p Harris R. Applied Time Series Modelling and Forecasting

Wiley, 2003. 320p Dixon P.B., Rimmer M.T. Dynamic General Equilibrium

Modeling For Forecasting And Policy Elsevier Science, 2002. Тэрбин П. Стратегические игры. Пер. с англ. Баланс-Клуб,

Днепропетровск, 2003, 264с Mixon F.G. Jr. Shaping the Learning Curve : Essays on

Economic Education, Wiley, 2005 Tsay R.S. Analysis of Financial Time Series (Wiley Series in

Probability and Statistics).Wiley, 2005 Learning Curve Calculator.

http://cost.jsc.nasa.gov/resources.html#References http://en.wikipedia.org/wiki/

Experience_curve_effects#External_links Новиков Д.А. Закономерности итеративного научения.

Институт проблем управления, РАН, Москва. 77с.

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http://en.wikipedia.org/wiki/Experience_curve_effects#External_links

http://en.wikipedia.org/wiki/Experience_curve_effects#External_links

http://cost.jsc.nasa.gov/resources.html#References

Tūristu mītņu organizatoriskā struktūraOrganizing of tourists accommodation




5. Preliminary courses Tourism basic, TA and CB operations, The Theory of management, Enterprise activity, Marketing

6. Annotation Course goals: To analyze, understand and estimate the local and international

environment of means of accommodation of tourists, tendencies and prospects of development of the market, competitive a situation and possible activity of competitors.

To know and supervise functional spheres of means of accommodation of tourists: marketing, the organization of services, a management of the personnel, a management of the finance, information systems, logistic. To understand behaviour of consumers.

To know progressive decisions and methods in the main functional spheres.

Experience and demands: To be able formulate, make and approve short-term and long-term

plans action of means of accommodation of tourists. To be able inform workers on the achievable purposes and tasks,

to motivate and supervise executions duties of the subordinated personnel.

To be able plan, supervise and coordinate functioning means of accommodation of tourists in general. To organize the rational and coordinated work structural division.

To be able keep up realization of the purposes of means of accommodation of tourists, to provide realization of these purposes, to accept decisions and corrections for optimization of operative and strategic activity.

To be able analyze, estimate and plan the finance in means of accommodation of tourists. To understand parameters of financial and technological activity, to make of the decision, to promote optimization of activity of means of accommodation of tourists.

To be able provide procedures information and consultations with representatives employees

To be able at necessity quickly to replace the head structural division.



8. Course contentsNo. Course topics1. Essence of work in means of accommodation of tourists2. Cyclicity of visitors3. Structure and duties of service reserve.4. Structure and duties of service on acceptance of visitors.5. Structure and duties of economic service.

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6. Structure and duties of service on granting services of service.

7. Department of sales and marketing.

8. Cooperation of security service and the security company.

9. Labour safety and fire safety.

10. Animation of hotels.

11. Distribution of incomes


Credit point division: Individual and group work in practice - 20% Credit work -20% Four verifying works - 30% Exam – 30%

10. Literature Platace Margarita. Viesu uzņemšanas dienesta darbības pamatprincipi / māc. līdzeklis, Rīga: Biznesa augstskola Turība, 2000. - 176 lpp. *

Denney G.Rutherford. Hotel Management and Operations, 3rd Editions. - New York, 2002. - 536 p. *

Kotler Philip, John Bowen, James Makens. Marketing for Hospitality and Tourism, 4rd Edition: Prentice Hall, 2005. - 960 p.) *

Michael L. Kasavana, Richard M. Broks, Managing front office operations, USA, By the Educational institute of the American hotel & lodging association, 2001. – 601 p. *

Гаранин Н.И., Булыгина И.И. Менеджмент туристской и гостиничной анимации : уч.пособие – М.: Советский спорт, 2004. – 128 с. *

Тимохина Т.Л. Организация приема и обслуживания туристов: Уч.пос., 2-е изд.,- М.:ООО «Книгодел»: МАТГР, 2005.- 288 с. *

The additional literature: Zavadskis M. Pārdošanas meistarība, SIA “J.L.V.”, 2004.- 297 lpp. * Hospitality Today: An Introduction

by Rocco M. Angelo, Andrew Vladimir Educational Institute of American Hotel & Mot; 5th edition, 2004, 551 p. **

Check In; Check Out : Managing Hotel Operations by Jerome J. Vallen, Gary K. Vallen Prentice Hall; 7 edition , 2004, 656 p **

Hospitality Management Accounting by Martin G. Jagels, Michael M. Coltman Wiley; 8 edition, 2003, 624 p **

Hotel Operations Management by David K. Hayes, Jack D. Ninemeier Prentice Hall; 2st edition 2005, 592 p **

Tourism, Security and Safety: From Theory to Practice (The Management of Hospitality and Tourism Enterprises) by Yoel Mansfeld, Abraham Pizam Butterworth-Heinemann , 2005, 376 p **

Housekeeping Management by Margaret M. Kappa, Aleta Nitschke, Patricia B. Schappert , By the Educational Institute of the American hotel & motel association, 2nd edition, 1997, 488 p. **

Балашова Е.А. Гостиничный бизнес. Как достич безупречного сервиса.- М.: ООО «Вершина», 2005.- 176 с. *

Волков Ю.Ф. Технология гостиничного бизнеса.-Ростов н/Д:Феникс,2003.- 384 с. *

Ляпина И.Ю. Организация и технология гостиничного обслуживания: - 2-е изд., стер. - М.: изд.центр «Академия», 2002. - 208 с. *

Филипповский Е.Е., Шмарова Л.В. Экономика и организация гостиничного хозяйства. - Москва: Финансы и статистика, 2003. - 176 с. *

Шматько Л.П. Туризм и гостиничное хозяйство: Ростов н-Д.: МарТ, 2005. – 346с.*

Журнал Гостиница и ресторан, krievu val. *

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http://www.amazon.com/exec/obidos/search-handle-url/index=books&field-author-exact=Patricia%20B.%20Schappert&rank=-relevance%2C%2Bavailability%2C-daterank/102-8834195-7870521

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http://www.amazon.com/exec/obidos/search-handle-url/index=books&field-author-exact=Aleta%20Nitschke&rank=-relevance%2C%2Bavailability%2C-daterank/102-8834195-7870521

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http://www.amazon.com/exec/obidos/search-handle-url/index=books&field-author-exact=Yoel%20Mansfeld&rank=-relevance%2C%2Bavailability%2C-daterank/102-8834195-7870521

http://www.amazon.com/exec/obidos/search-handle-url/index=books&field-author-exact=Jack%20D.%20Ninemeier&rank=-relevance%2C%2Bavailability%2C-daterank/102-8834195-7870521

http://www.amazon.com/exec/obidos/search-handle-url/index=books&field-author-exact=David%20K.%20Hayes&rank=-relevance%2C%2Bavailability%2C-daterank/102-8834195-7870521

http://www.amazon.com/exec/obidos/search-handle-url/index=books&field-author-exact=Michael%20M.%20%20Coltman&rank=-relevance%2C%2Bavailability%2C-daterank/102-8834195-7870521

http://www.amazon.com/exec/obidos/search-handle-url/index=books&field-author-exact=Martin%20G.%20%20Jagels&rank=-relevance%2C%2Bavailability%2C-daterank/102-8834195-7870521

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http://www.amazon.com/exec/obidos/search-handle-url/index=books&field-author-exact=Jerome%20J.%20Vallen&rank=-relevance%2C%2Bavailability%2C-daterank/102-8834195-7870521

http://www.amazon.com/exec/obidos/search-handle-url/index=books&field-author-exact=Andrew%20Vladimir&rank=-relevance%2C%2Bavailability%2C-daterank/102-8834195-7870521

http://www.amazon.com/exec/obidos/search-handle-url/index=books&field-author-exact=Rocco%20M.%20Angelo&rank=-relevance%2C%2Bavailability%2C-daterank/102-8834195-7870521


Viesnīcu vadības informācijas sistēmasManaging of hotel operation system




5. Preliminary courses Hospitality Industry, Organization structure of tourism hospitality, Computer technics

6. Annotation Course goals: To analyze and estimate the environment of concrete hotel, the

tendency of development and prospect. To understand laws of work.

To identify and analyze problems and to develop their decisions. To keep up realization of the purposes of hotel, to provide

realization of these purposes, to make decisions and corrections for optimization of operative activity.

To understand behaviour of consumers. Experience and demands:

To be able the automated systems management to managerial process by hotel.

To be able effectively to apply new forms of the organization of work and information technologies.

To be able understand principles and receptions in the organization of services.




1. Principles of work of the Hotel Management Systems at the enterprises of the industries of accommodation.

2. Technique of work with " Hot-Soft " Hotel Management System.3. Technique of work with " Portje" Hotel Management System.


Credit point division: Individual work in practice - 35% Two verifying works - 30% Test – 35%

10. Literature 6. Programmas “Hot-Soft" mācību meteriāls (angļu val) *7. Programmas “Portje” mācību meteriāls (latviešu, krievu, angļu val) *8. Hospitality Information Systems and E-Commerce ,

by Dana V. Tesone Wiley (March 8, 2005) 304 pages **9. Морозов М.А., Морозова Н.С. Информационные технологии в социально –

культурном сервисе и туризме: М.: Изд.центр «Академия», 2005. – 240 с.*Плотникова Н. И. Комплексная автоматизация туристского бизнеса. Ч. I и II. М.: Советский спорт, 2001. *

172

Viesmīlības atmosfēras veidošana uzņēmumāHospitality management


3. Course author Lecturer, MBA I.Utināne-Suharevska


5. Preliminary courses Tourism, TA un TB operations II, TA un TB operations I, Hospitality industry, Catering bussines

6. Annotation That course introduce with possibilitie making hospitality atmosphere in company, traning and development staff, making It right starategi in company, get to know with technologi and facilitie training to accept industry levels, help to promote tourism industry as a viable and fulfilling career choice


8. Course contentsNo. Course topics1. Hospitality and customer care2. Catering standard in hospitality industry3. Service management in Hospitality industry 4. Different kind of guest, special offer in company5. Making It Right strategy6. Handling Complaints 7. Development of professional skills in hospitality 8. Communication skills in hospitality industry


Credit point division: Work out and represent course paper – 25% Attend practical courses – 40% Pass test– 35%

10. Literature Platace M. Viesu uzņemšanas dienests Rīga ,Turība, 2000 F., Business marketing: connecting, strat., Boston, 1999, 670 lpp. Buttle F. Hotel and Food services marketing Holovejs Dž. Tūrisma bizness K.G. Hofs Biznesa ekonomika. – R.: Jāņa Rozes apgāds Ф. Котлер Основы маркетинга. – Санкт - Петербург Baker Sue . Principles of Front Office Operations , London , 1999 Kappa Margaret M. Managing Front Office Operations , USA, 2000 Jones Peter the Management of Hotel Operations, London, 2002 Richardson I. Stop Telling, Start Selling , Haaga institute , 1999 Morrison Alison. Enterpreneurship in the Hospitality , Oxsford, 1999 Tanke,M. Human Resources Management for the Hospitality Industry , New

York, 1990 John R.Walker,D.B.A., Introduction in to Hospitality, New Jersey 2004 Chriss Killingworth-Baird, Linda Carter Leisure and Tourism,

Hodder&Stroughton,1999 Lewiis C.Forest,|Jr.,Ed.D. Training for the Hospitality Industry, AHMA, 2002 Milton T.Astoff, James R.Abbey. Convention Sales and Services, New York,

2001 Torism and Hospitality in the 21st century.2002.-XVII

173

Internship 2 year

1. Course level: D2. Credits: 43. Author: lektors, Mg.oec. I.Utinane-Suharevska4. Testing form: Test5. Prerequisites for the

course:Microeconomics, Theory of Management, Entrepreneurship, Marketing, Tourism centre culture, Tourism economic, Hospitality industry, Firm management, Commerce Law

6. Aims and objectives: To give theoretical knowledge and develop the practical habits for the study of the real processes of production and realization of different goods and services. It makes possible the creation of the effective system of leadership. At practice students do certain tasks showing independence, preparation, knowledge, and skills accordingly to the Latvian Republic Law and their duties, keeping confident information secret.The tasks of practical work are to give students understanding and knowledge of the factors that determine success in business, the role of these factors in the development of Latvian economics, employment, regional development, competitiveness insurance, and integration in EU and WTO.

7. Code: PR0004

Contents:Nr.1. The prospects of entrepreneurship2. Development plans of entrepreneurship 3. The leading initiatives of entrepreneurship which guarantee the success4. Expansion and development of entrepreneurship5. The Process of Business Communications 6. Business and organization aspects of its management 7. Functions, principles, methods of management 8. Managerial decisions in firms and mechanism of their making9. Nature of the theory of recrealogy and its application in tourism10. Service production expenses of tourism firms11. Price formation in tourism 12. Hotel administration shape13. Hotel services and marketing14. Hotel economical action and functioning

9. Assessment: Successful mark at the exam depends on:internship– 30%practical exercises – 30%test – 40%

10. Literature: Dž.Kristofers Holovejs Tūrisma bizness, J.Rozes apgāds, 1999 Mārtiņš Ruciņš Kas ir kas jeb viss par tūrismu un apdrošināšanu,

Jelgava, 2002 Ziņojums par Latvijas tautsaimniecības attīstību - LR

Ekonomikas ministrija Tūrisms Latvijā 2003.gadā Statistikas biļetens, LR CSP LR Valsts standarts – Tūrisma informācjas centriem, TIC

asociācija,Rīga ,2002. Christopher H.Lovelock Service Marketing, 2003 Kotler Philip, John Bowen, James Makens. Marketing for

Hospitality and Tourism, 3rd Edition (2rd ed. - Upper Saddle River, New Jersy: Prentice Hall, 1999. - 800 p.)

Stephem F.Witt The management of international tourism , 1999 Victor T.C. Middleton with Jakie Clarke Marketing in Travel and

174

Tourism, 2001 Manual of travel agency , practice,- Oxford,2000 International tourism, Workbook , - USA, 2001 Front Desk Agent, Workbook, - Canada, 2000 Milton T.,Abbey R., Convention sales and services – USA, 2000 Зайцева Н.А. Менеджмент в социально – культурном

сервисе и туризме. Учеб. для студ. высш. учеб. зав. – М.: «Академия», 2003 – 224 с.

Ильина Е.Р.Туроперейтинг: стратегия и финансы, Учебник.- М.: Финансы и статистика, 2002. – 277 с.

Ильина Е.Р.Туроперейтинг:организация деятельности, Учебник.- М.: Финансы и статистика, 2001. – 277 с.

Квартальнов В.А.Туризм как вид деятельности, 2001 Черных Н.Б. Технология путешествий и организация

обслуживания клиентов, Учебное пособие.- М.: Советский спорт, 2002. – 320 с.

Internship 4 Profesionālā uzņēmējdarbības prakse 4

1. Course level: D2. Credits: 63. Author: Mg.sc.soc. L.Āzena, Mg.oec. J.Lukjanova4. Testing form: Test5. Prerequisites for the

course:Finances, Bookkeeping, Management of Computer Technology, Total Quality Management, Transport Systems, Banking Business, Personnel Management, Finance Management, Marketing Research

6. Aims and objectives: To give theoretical knowledge and develop the practical habits for the study of the real processes of production and realization of different goods and services. It makes possible the creation of the effective system of leadership. At practice students do certain tasks showing independence, preparation, knowledge, and skills accordingly to the Latvian Republic Law and their duties, keeping confident information secret.The tasks of practical work are to give students understanding and knowledge of the factors that determine success in business, the role of these factors in the development of Latvian economics, employment, regional development, competitiveness insurance, and integration in EU and WTO.

7. Code: PR0006

Contents:Nr.1. Finance and investment management in company2. Operational analyze of company3. Resource management in company, mechanism and sources of investment 4. Evaluation methods and investments effectiveness5. Finance and investments management special branches 6. Investments venture 7. Finance and investments management as the category of economics8. Accontancy policy at the firm9. Computer bookkeeping. General programming for accountancy10. Cash operations bookkeeping. Pay roll bookkeeping. Account operations bookkeeping.11. Stocks bookkeeping. Assets bookkeeping 12. Sales bookkeeping13. Financial result determining, profit use. Credit and loan bookkeeping

175

14. Balance and annual report. Computer forming of balance and annual report


10. Literatūra A : Pamatliteratūra 1. A.Vedļa Uzņēmējdarbības kurss R.2000.2. A.Vedļa Ceļvedis uzņēmējdarbībā R.2002.3. A.Vedļa Darba burtnīca uzņēmējdarbība ISMA 2005.4.V. Bikse. Makroekonomikas pamati: teorija, problēmas, politika. R, LU, 2002.g.5.H. Diderihs. Uzņēmuma ekonomika. R, Zinātne, 2000.g.6. Gončarovs. Finansu teorija, R., LU, 2000.g.B: papildliteratūra1. Komerclikums R.20022. Ziņojums par Latvijas Tautsaimniecības attīstību. LR Ekonomikas ministrija R.2006.g.3. Biznesa Termiņu skaidrojošā vārdnīca. Kamene 2003.4. H.Diderihs Uzņēmuma ekonomika (tulk. no vācu val.) R. 2000.5. M.Rurāne Uzņēmējdarbības organizācija un plānošana R. 2000.6. Uzņēmēja rokasgrāmata. Jumava 2000.7. Joseph F.Hair, Barry Babin u.c. Essentials of Bussines research Metods Weley 2003.8. Philips A.Wickham Strategic Entereppeneurship. Prentice Hall 2004.9.G. Libermanis. Latvija uz Eiropas Savienības sliekšņa, R., Kamene, 2001.g.10.G. Libermanis. Makroekonomika: teorija un Latvijas attīstības problēmas. R., Kamene, 2003.g.

С : Periodika1. Bilance2. Kapitāls3. Latvijas Ekonomists4. Komersanta vēstnesis5. Бизнес & Балтия

B :Papildliteratūra tūrisma nozarei1. Dž.Kristofers Holovejs Tūrisma bizness, J.Rozes apgāds, 19992. Mārtiņš Ruciņš Kas ir kas jeb viss par tūrismu un apdrošināšanu,

Jelgava, 20023. Ziņojums par Latvijas tautsaimniecības attīstību - LR Ekonomikas

ministrija4. Tūrisms Latvijā 2003.gadā Statistikas biļetens, LR CSP5. LR Valsts standarts – Tūrisma informācjas centriem, TIC

asociācija,Rīga ,2002.6. Christopher H.Lovelock Service Marketing, 20037. Kotler Philip, John Bowen, James Makens. Marketing for Hospitality

and Tourism, 3rd Edition (2rd ed. - Upper Saddle River, New Jersy: Prentice Hall, 1999. - 800 p.)

8. Stephem F.Witt The management of international tourism , 19999. Victor T.C. Middleton with Jakie Clarke Marketing in Travel and

Tourism, 200110. Manual of travel agency , practice,- Oxford,200011. International tourism, Workbook , - USA, 200112. Front Desk Agent, Workbook, - Canada, 200013. Milton T.,Abbey R., Convention sales and services – USA, 200014. Зайцева Н.А. Менеджмент в социально – культурном сервисе и

туризме. Учеб. для студ. высш. учеб. зав. – М.: «Академия», 2003 – 224 с.

15. Ильина Е.Р.Туроперейтинг: стратегия и финансы, Учебник.- М.:

176

Финансы и статистика, 2002. – 277 с.16. Ильина Е.Р.Туроперейтинг:организация деятельности, Учебник.-

М.: Финансы и статистика, 2001. – 277 с.17. Квартальнов В.А.Туризм как вид деятельности, 200118. Черных Н.Б. Технология путешествий и организация

обслуживания клиентов, Учебное пособие.- М.: Советский спорт, 2002. – 320 с.

Internship before diploma work

1. Course level: D2. Credits: 163. Author: Docents, MBA, I.Linde,4. Testing form: Test5. Prerequisites for the

course:Firm management, Sociology of Management, The Theory of Management, Economics of Entrepreneurship, Bookkeeping, Personnel Management

6. Aims and objectives: At practice students do certain tasks showing independence, preparation, knowledge, and skills accordingly to the Latvian Republic Law and their duties, keeping confident information secret.Pre-diploma practice aims are – the use of theoretical knowledge of the study program, to gain correspondent professional competence and practical skills to get experience in business administration to be ready for independent work in businessto research and analyze he work of the firm concerning work and environment protectionto get information and materials for analytical and research work correspondingly to the theme of the diploma work

7. Code: PR0007, PR0008

Contents:Nr.1. Business activity evaluation2. Characteristics of business and activity organization in the sphere of production and service3. Business analysis performance giving conclusions and suggestions for business activity optimization4. Business organizational and technical level and its role in the formation of business activity results 5. Firm budget planning6. Firm operative planning7. Business analysis after the liquidation indexes8. Business evaluation after the payment ability9. Firm administration style analysis and corporative culture10. Firm personnel policy analysis11. Firm development strategy evaluation


10. Literature: Alsiņa, Rasma.: Uzņēmējdarbības plānošanas principi un metodes: māc. līdz. ekonomikas profila bakalauru programmas studijām / Rīgas Tehniskā universitāte, 2002. 142 lpp.

Baranovskis, Nikolajs.: Uzņēmējdarbības resursu organizēšana :māc. līdz.; Rīga : RTU, 2002.,105 lpp.

Biznesa terminu skaidrojošā vārdnīca :latviešu-krievu, krievu-latviešu = Словарь бизнес терминов : латышско-русский, русско-

177

латышский Rīga : Kamene, 2003. 333 lpp. Лукашина, Ольга. Uzņēmējdarbības tiesības :uzņēmēji un

komersanti, LR Komerclikums, saimnieciskie darījumi LR Civillikumā, ārvalstu tirdzniecības kontrakti starptautiskajās privātajās tiesībās: / Rīga : Baltijas Krievu inst., 2002101 lpp.

У.БРЕДДИК. Менеджмент в организации. – М.: ИНФРА – М, 1997, - 344 с.

Джон В. Ноюстром, кейт Дэвис. Организационное поведение. Поведение человека на рабочем месте. – СПб., Москва-Харьков-Минск.: Питер, 2000, - 448 с.

П.В.Забелин, П.В,Нестеров, В.Г.Федцов. Предпринимательский менеджмент. М.: ПРИОР, 1999, - 223 с.

Кузнецов Ю.В., Подлесных В.И. Основы менеджмента, 2-у изд. – СПб.: ОЛБИС, 1998. – 192 с.

А.К.Казанцев, В.И.Подлесных, Л.С.Серова. Практический менеджмент. Учебная пособие. – М.: Инфра – М., 1998, - 368 с.

Б.А. Райзберг, Р.А.Фатхутдинов. Управдение экономикой. /Учебник. – М.: ЗАО “Бизнес-школа” Интел-Синтез”, 1999, - 784с.

О’Шоннелли Дж. Принципы организации управленияя фирмой. – М.., 1999, - 296 с.

Smith H. Business process management : the third wave / Howard Smith, Peter Fingar. - Tampa, Florida : Meghan-Kiffer Press, 2003.292 p.

Hollett V. Business objectives / Vicki Hollett. - 8th ed. - Oxford : Oxford University Press, 2002. - 191 p.

Wallwork A. Business Vision / Adrian Wallwork. - Oxford : Oxford University Press, 2002. -158 p.

178

Attachment Nr. 4

179

Diploma pielikumsDiploma sērija PDC Nr. 0736

Diploma pielikums atbilst Eiropas Komisijas, Eiropas Padomes un Apvienoto Nāciju Izglītības, zinātnes un kultūras organizācijas (UNESCO/CEPES) izveidotajam paraugam. Pielikums ir sagatavots, lai sniegtu objektīvu informāciju un nodrošinātu kvalifikāciju apliecinošu dokumentu (piemēram, diplomu, sertifikātu) akadēmisku un profesionālu atzīšanu.Diploma pielikumā ir iekļautas ziņas par diploma oriģinālā minētās personas sekmīgi pabeigto studiju būtību, līmeni, kontekstu, saturu un statusu. Tajā neiekļauj norādes par kvalifikācijas novērtējumu un līdzvērtību, kā arī ieteikumus tās atzīšanai. Informāciju sniedz visās astoņās sadaļās. Ja kādā sadaļā informāciju nesniedz, norāda iemeslu.1. Ziņas par kvalifikācijas ieguvēju:

1.1. vārds Inna1.2. uzvārds Koņkova 1.3. dzimšanas datums 23.02.1979.1.4. studenta identifikācijas numurs 230279-11579vai personas kods2. Ziņas par kvalifikāciju

Profesionālāis bakalaurs Tūrisma uzņēmējdarbības vadītājs2.1. kvalifikācijas nosaukums: uzņēmējdarbības vadītājs2.2. galvenā studiju joma (jomas) Uzņēmumu vadībakvalifikācijas iegūšanai

2.3.kvalifikācijas piešķīrējas Informācijas sistēmu menedžmenta

institūcijas nosaukums un statuss: augstskola, valsts akreditēta (15.11.2002.) juridiskas personas dibināta augstskola

2.4.studijas administrējošās Tā pati, kas 2.3.punktāiestādes nosaukums un statuss (ja tas atšķiras no šī pielikuma 2.3. apakšpunktā minētā):

2.5. mācību valoda un eksaminācijas Latviešu, krievu, angļu valoda (valodas)3. Ziņas par kvalifikācijas līmeni:3.1. kvalifikācijas līmenis: 2. līmeņa profesionālā augstākā izglītība,kas

nodrošina 5. profesionālās kvalifikācijas līmeņa ieguvi, skat. 6.1 .punktu

3.2. oficiālais programmas ilgums, 4 gadi Pilna laika studijasprogrammas sākuma un beigu datums: 160 kredītpunkti (240 ECTS)

no 20.08.2003 līdz 27.06.2007.3.3. uzņemšanas prasības: Vispārējā vidējā izglītība vai pamatizglītība un 4

gadu vidējā profesionāla izglītība

180

4. Ziņas par studiju saturu un rezultātiem:

4.1. studiju veids: Pilna laika studijas4.2. programmas vadības prasības: Apgūt uzņēmuma darbības pamatprincipus, iemācīties plānot un vadīt darbu atbilstoši uzņēmuma mērķiem, t.sk tūrisma biznesā, saskaņā ar LR un starptautisko likumdošanu un tūrisma nozari regulējošiem tiesību aktiem. Analizēt un izprast aktuālās ekonomiskās attīstības likumsakarības un principus un tautsaimniecības vidē notiekošos procesus. Veidot prasmes pieņemt lēmumus atbilstoši situācijas izmaiņām. Apgūt zināšanas un prasmes pielietot ekonomiski matemātiskās metodes vadīšanas procesā. Apgūt prasmes un iemaņas pielietot iegūtās teorētiskās un praktiskās zināšanas tūrisma uzņēmuma un tā struktūrvienību efektīvai vadīšanai.Programmas specializācijā uzņēmējdarbība tūrismā – ir iegūtas zināšanas un analizējošas prasmes ekonomiskās attīstības likumsakarību izpētē tūrisma nozarē: t.sk. tūrisma uzņēmuma mārketinga un menedžmenta jautājumos.Iegūtas profesionālas kompetences tūrisma uzņēmuma vadībā, ievērojot Latvijas Republikas un starptautiskos normatīvus tūrisma jomā.

4.3. programmas sastāvdaļas un personas iegūtais novērtējums /atzīmes/ kredītpunkti (ja šī informācija ir pieejama oficiālajā atzīmju izrakstā):

Studiju kursu nosaukums Kredītpunktu skaits ECTS AtzīmeTiesības 2 3 ieskaite

Web-dizains 2 3 ieskaite

Vispārējās kvalitātes menedžments 2 3 5 (viduvēji)

Uzņēmējdarbība 2 3 8 (ļ.labi)

Zinātniskā prognozēšana 2 3 7 (labi)

Angļu valoda: profesionālais kurss 2 3 ieskaite

Vadības teorija 2 3 6 (g.labi)

Mārketinga pētījumi 2 3 6 (g.labi)

Mārketings 3 4.5 5 (viduvēji)

Makroekonomika 2 3 8 (ļ.labi)

Datormodelēšana biznesā 2 3 ieskaite

Vadības psiholoģija 2 3 ieskaite

Augstākā matemātika 4 6 5 (viduvēji)

Civilā un vides aizsardzība 1 1.5 ieskaite

Menedžmenta informācijas tehnoloģijas 2 3 ieskaite

Optimizācijas teorija 2 3 6 (g.labi)

Finansu menedžments 2 3 8 (ļ.labi)

Banku darbība 2 3 ieskaite

Personāla vadība 3 4.5 7 (labi)

Vadības socioloģija 2 3 ieskaite

Komerctiesības 2 3 ieskaite

Firmas menedžments 2 3 8 (ļ.labi)

Mikroekonomika 3 4.5 6 (g.labi)

Grāmatvedība 4 6 7 (labi)

181

Datortehnika, informātika un programmēšanas pamati 2 3 ieskaite

Eiropas ekonomiskā integrācija 2 3 6 (g.labi)

Filozofija 2 3 4 (g.viduvēji)

Statistika 6 9 6 (g.labi)

Biznesa komunikācijas 2 3 9 (teicami)

Finanses 2 3 ieskaite

Menedžmenta datortehnoloģijas 1 1.5 ieskaite

Stratēģiskais menedžments 2 3 8 (ļ.labi)

Vides ekonomika 2 3 6 (g.labi)

Tūrisma ekonomika 2 3 9 (teicami)

Tūrisma aģentūru un ceļojumu biroju operācijas 2 3 ieskaite

Tūrisma centru kultūra 2 3 ieskaite

Ekskursiju mācība 4 6 8 (ļ.labi)

Viesnīcu vadības informācijas sistēmas 4 6 ieskaite

Izmitināšanas industrija 2 3 9 (teicami)

Tūrisma firmas darbības prakse 2 3 8 (ļ.labi)

Tūrisma pamati 3 4.5 8 (ļ.labi)

Ēdināšanas industrija 4 6 9 (teicami)

Tūrisma produkts 2 3 ieskaite

Lietišķā informācijas sistēma AMADEUS 6 9 ieskaite

Tūrisma centru ģeogrāfija 2 3 ieskaite

Rekreoloģija 3 4.5 7 (labi)

Datormodelēšana finanšu vadībā 2 3 ieskaite

Uzņēmējdarbības ekonomika 2 3 ieskaite

Angļu valoda tūrismā 3 4.5 ieskaite

Elektroniskā komercija 2 3 ieskaite

Kursa darbs 1 0 0 9 (teicami)

Noslēguma eksāmens angļu valodā 0 0 7 (labi)

Pirmsdiploma prakse 16 24 ieskaite

Kursa darbs 2 0 0 9 (teicami)

Profesionālā prakse 10 15 ieskaite

Diplomdarbs 12 18 9 (teicami)

Kursa darbs 3 0 0 ieskaite

Kvalifikācijas pārbaudes eksāmens uzņēmējdarbības vadībā 0 0 9 (teicami)

182

4.4. atzīmju sistēma un norādījumi par atzīmju iedalījumu: Skat. 8. punktu

4.5. kvalifikācijas klase: nav

5. Ziņas par kvalifikāciju:5.1. Turpmākās studiju iespējas: Tiesības stāties maģistrantūrā un profesionālajās

programmās, kuras paredzētas studijām pēc bakalaura grāda ieguves

5.2. Profesionālais statuss: Nav paredzēts piešķirt

6. Papildinformācija:6.1. sīkāka informācija: Informācijas sistēmu menedžmenta augstskolas profesionālā augstākās izglītības studiju programma Tūrisma uzņēmējdarbības vadītājsprofesionālā bakalaura grāda Tūrisma uzņēmējdarbības vadītājs ieguveiir akreditēta 23.02.2005.uz 2 gadiem

Piešķirts 5. profesionālās kvalifikācijas līmenis - noteiktas nozares speciālista augstākā kvalifikācija, kas dod iespēju plānot un veikt arī zinātniskās pētniecības darbu attiecīgajā nozarē.

6.2. papildinformācijas avoti:Informācijas sistēmu menedžmenta augstskola, adrese - Ludzas ielā 91, Rīgā, telefons +371 7100607, fakss +371 7241591, www.isma.lv Akadēmiskās informācijas centrs (Latvijas ENIC/ NARIC), adrese -Vaļnu ielā 2, Rīgā, telefons +371 7225155, fakss +371 7221006,www.aic.lv

7. Pielikuma apstiprinājums:7.1.datums: 27.06.2007.7.2.paraksts un tā atšifrējums: M. Živitere

7.3. pielikuma apstiprinātāja amats: Informācijas sistēmu menedžmenta augstskolas rektore

7.4. zīmogs vai spiedogs:

8. Ziņas par augstākas izglītības sistēmu valstī

183

Diploma supplementDiploma series PDC No. 0736

This Diploma Supplement corresponds to the pattern developed by the European Commission, Council of Europe and UNESCO/CEPES. The supplement provides objective explicit information and ensures the document certifying qualifications(e.g., diplomas, certificates) as well as academic and professional attestation. It comprises description of the course proficiency, level, context, content and status that has been successfully accomplished by the Diploma holder. It excludes any qualification assessment and equivalence statements or recommendation about recognition. Hereafter information is provided in all eight sections. For unfilled sections explanations are given.

1. Personal details of qualification holder:1.1. First name: Inna1.2. Family name: Koņkova 1.3. Date of birth: 23.02.1979.1.4. Student's identification or code 230279-11579number:2. Qualification details:2.1. Qualification title: Bachelor of Business Administration in Tourism

Business Administrator

2.2. Qualification major: Enterprise Management

Informācijas sistēmu menedžmenta augstskola, 2.3. Name and status of the Information Systems Management Institute, state-qualification awarding institution: accredited (15.11.2002.) juridical person formed

higher school

2.4. Name and status of the The same as in the point 2.3institution (if different from 2.3):

2.5. Language(s) of instruction/ Latvian, English, Russianexamination3. Qualification levels details:3.1. Qualification level: Second-level professional higher education which aims

at Level V professional qualification , see point 6.1.

3.2.Official programme duration, 4 years Full-time studiesdates of the beginning and the end: )

160 credit points ( 240 ECTS )from 20.08.2003 till 27.06.2007.

3.3. Admission requirements: general secondary education or 9-year basic education plus 4-year secondary vocational education

184

4. Course content and results details:4.1. Study form: Full-time studies

4.2. Programme requirements: To acquire the fundamentals of business activities, to learn planning and managing business in accordance with the business aims, Latvian Republic and international legislation acts as well as industrial legal acts. To advance knowledge in analyzing and understanding of modern economic developmental regularities, principles and processes taking place in Latvian national economic environment. To develop skills to take on responsibility and cope well with emergencies occurring at any time and situation. To acquire knowledge and sills to apply economic and mathematical methods in management. To develop skills and The programme specialization Tourism Management aims to provide a thorough education in the sphere of Tourism Management, supplying with the necessary knowledge and skills: analytical skills in the research of regularities for economic development in the sphere of tourism, including marketing and management issues. The acquired rofessional competences in the sphere of Tourism Management correspond to the Latvian Republic and international laws and regulations in tourism sphere.

4.3. Programme contents and individual assessment / marks/credit points obtained (if possible information should be available on an official transcript):

Course's name Credit points ECTS GradeLaw 2 3 passed

WEB-design 2 3 passed

General quality management 2 3 satisfactory

Enterpreneurship 2 3 very good

Scientific prognostication 2 3 good

English professional course 2 3 passed

Management theory 2 3 almost good

Marketing investigations 2 3 almost good

Marketing 3 4.5 satisfactory

Macroeconomics 2 3 very good

Computer modelling in business 2 3 passed

Psychology of management 2 3 passed

Higher mathematics 4 6 satisfactory

Civil and environment protection 1 1.5 passed

Management information technologies 2 3 passed

Optimisation theory 2 3 almost good

Financial management 2 3 very good

Banking 2 3 passed

Personal management 3 4.5 good

Sociology of management 2 3 passed

Commercial law 2 3 passed

Company management 2 3 very good

Microeconomics 3 4.5 almost good

Book-keeping 4 6 good

185

Computers, informatics and programming foundations 2 3 passed

European economical integration 2 3 almost good

Philosophy 2 3 almost

Statistics 6 9 almost good

Business communications 2 3 excellent

Finances 2 3 passed

Management computer technologies 1 1.5 passed

Strategical management 2 3 very good

Environment economy 2 3 almost good

Tourism economy 2 3 excellent

Operation in tourism agencies and travel bureaus 2 3 passed

Culture of tourism centers 2 3 passed

Excursion science 4 6 very good

Hotel management information systems 4 6 passed

Hospitality industry 2 3 excellent

Tourism company activity practice 2 3 very good

Tourism basics 3 4.5 very good

Food industry 4 6 excellent

Tourism product 2 3 passed

Applied information systems AMADEUS 6 9 passed

Tourism centers geography 2 3 passed

Recrealogy 3 4.5 good

Computer modelling of financial management 2 3 passed

Enterpreneurship economy 2 3 passed

English for Tourism 3 4.5 passed

Electronic commerce 2 3 passed

Term Paper 1 0 0 excellent

Qualification examination in English 0 0 good

Pre-diploma practice 16 24 passed

Term Paper 2 0 0 excellent

Vocational practice 10 15 passed

Diploma thesis 12 18 excellent

Term Paper 3 0 0 passed

Qualification examination on enterpreneurship 0 0 excellent

4.4. Grading system and grades interpretation: see point 8

4.5. Classification of the qualification not given(in original language)

5. Qualification perspectives:Entitled perspectives for Master’s study programme or

5.1. Opportunities for further a corresponding professional programme. The Bachelor’s degree is required for admission

186

5.2.Professional status (if applicable): Not be awarded

6. Additional information:6.1. Detail information:Information Systems Management Institute

Professional higher education Bachelor study programme Tourism EntrepreneurshipTourism Business Administrator is accreditated 23.02.2005.for 2 years6.2. Contact Information Systems Management Institute, 91 Ludzas street, Riga, LV-1003, LATVIA. Phone +371 67100607, fax +371 67241591, www.isma.lvAcademic Information Centre (Latvian ENIC/ NARIC), 2 Valnu street, Riga, LV-1050 Latvia. Phone +371 7225155, fax +371 7221006, www,aic.lv

7. Certification of the supplement:

7.1. Date: 27.06.2007.7.2.Signature: M. Živitere

7.3. Post: Rector of Information Systems Management Institute

7.4. Official stamp or seal:

8. Information on the national higher education system

See supplement

187

Attachement Nr. 5Professional higher education Bachelor study programme

“Tourisms Business Manager”

Course code Course title

1.year2.year

3.year4.year

Name, surname Occupation


academic staff

VA0402 Spanish Language 1

GaļinaKrupska Lecturer

Higher peda. Education.

EK0103

Environment Economics 2

Diāna Zmičerevska

Lecturer Mg.oec.

Nataļja Seļivanova

Invite lecturer Mg.oec.

ME1401 Catering Industry 2 Irēna Kuliša Docent Mg.oec.ME1400 Basics of Tourism 3 Iveta Balode Lecturer Mg.oec.

HU0200 Philosophy 2

Alīna Ļitviņenko

Docent Dr.hist.

Raisa Kaširina Invite lecturer Mg.oec.

IN0600

Basics of Computer Engineering, Informatics and Programming 2

Jeļena Čaiko Docent Dr.ing.AleksandrsMročko

Docent Dr.ing.

Svetlana Ignatjeva


HU0800 Law 2

Jeļena Lukjanova Docent Mg.oec.StaņislavsĻahs

Invite lecturer Mg.paed.

EK0100 Microeconomics 3

Monika Grīnpukale

Docent Mg.oec.

TatjanaOdinokova

Docent Mg.oec.

Natālija Seļivanova


VA0409

English Language in Tourism 1

Tatjana Judajeva

Invite lecturer Mg.paed.

Tamāra Lobānova

Docent Mg.paed.

Irina Oļeševa Lecturer Mg.oec.

MA0312

Higher Mathematics 2

AleksandrsKovancovs

Docent Dr.math.

Valērijs Gerasjkovs

Docent Dr.sc.ing.

Aleksejs Samohvalovs


ME0700

Administration Theory 2

ĻubovaBabiča

Docent Mg.oec.

MA0312

Higher Mathematics 2

AleksandrsKovancovs

Docent Dr.math.

Valērijs Gerasjkovs

Docent Dr.sc.ing.

Aleksejs Samohvalovs


KD1501

Term Paper 1: Vision of Tourism Company 2 Irēna Kuliša Docent Mg.oec.

188

ME1401 Catering Industry 1 Irēna Kuliša Docent Mg.oec.

DA0514

Civil and Environment Protection 1

Jeļena Lukjanova Docent Mg.oec.

HU0206

Psychology of Management 2

Antoņina Perevalova


OļegsNikiforovs

Invite professor

Dr.Psych.

Jeļena Lukjanova Docent Mg.oec.

IN0619

Management Information Technologies 2

AleksandrsMročko

Docent Dr.ing.

Kristīne Hamruna

Lecturer Mg.ing.

DA0516

Culture and Geography of Tourism Centres 2 Vita Lakute Lecturer Mg.oec.

EK1303

Transactions of Tourism and Travel Agencies 2

Inara Utināne-Suharevska Lecturer Mg.oec.

VA0409


Tamāra Lobānova

Docent Mg.paed.


EK0101

Macroeconomics2

TatjanaOdinokova

Docent Mg.oec.

Ludmila Šeņavska


Monika Grīnpukale

Docent Mg.oec.



Higher ped. education

ME1305 Tourism Product 2


VA0409


Tamāra Lobānova

Docent Mg.paed.


IN0605

Computer Modelling in Tourism 2

Viktors Gopejenko

Docent Dr.ing.

Kristīne Hamruna

Lecturer Mg.ing

HU0210

Business Communication 2

Valdis Jurgelāns

Docent Dr.phd.

HU0858

Labour Rights and Labour Protection 1

Juris Mašošins Invite professor

Dr.iur.

Diana Tokmakova

Lecturer Mg.iur.


GaļinaKrupska

Lecturer Higher ped. education

EK0112

European Economic Integration 2

Diāna Zmičerevska

Lecturer Mg.oec.

ME1402 Housing Industry 2 Iveta Balode Lecturer Mg.oec.

EK1100 Marketing 3

Raisa Kaširina Invite lecturer Mg.oec.ViktorsČlaidze

Docent Droec.

Ligita Āzena Lecturer Mg.oec.MA Statistics 2 Jurijs Šuņins Professor Dr.habil.ing.

189

0305Kristīne Hamruna

Lecturer Mg.ing

EK0102 Entrepreneurship 2

Aleksandrs Vedļa

Professor Dr.habil.oec.

HU0203

Management Sociology 2

Jeļena Lukjanova Docent Mg.oec.Ligita Āzena Lecturer Mg.oec.

HU0801 Commercial Law 2

Juris Mašošins Invite professor

Dr.iur.

Diana Tokmakova

Lecturer Mg.iur.

IN0625

Applied Information System AMADEUS 1

Iveta Balode Lecturer Mg.oec.Viktors Gopejenko

Docent Dr.ing.

DA0515 Recreology 2

ViktorsČlaidze

Docent Dr.oec.

KD1502

Term Paper 2: Development of a Travel Programme 2

Inara Utināne-Suharevska

Lecturer

Mg.oec.VA0402 Spanish Language 1

GaļinaKrupska


VA0409


Tamāra Lobānova

Docent Mg.paed

Irina Oļeševa Lecturer Mg.oec.MA0305 Statistics 3

Jurijs Šuņins Professor Dr.habil.ing.

ME0704 Firm Management 2

ĻubovaBabiča

Docent Mg.oec.

Ivars Linde Docent Mg.oec.PR0004 Professional practice 2 4


LecturerMg.oec.

ME1403 Excursion Course 3


LecturerMg.oec.

EK1300 Bookkeeping 3

Jegēņija Fjodorova

Docent Dr.oec.

Ludmila Šeņavska


ME1306

Tourism Company Activity Practice 2

Olga Slaugotne Lecturer

Mg.oec.

ME0710

Total Quality Management 2

Ivars Linde Docent Mg.oec.ĻubovaBabiča

Docent Mg.oec.

EK1311

Finances and Bank Activity 3

Jegēņija Fjodorova

Docent Dr.oec.

VA0400

English Language: Professional Course 1

Tamāra Lobānova

Docent Mg.paed.

IN0625

Applied Information System AMADEUS 2

Viktors Gopejenko

Docent Dr.ing.

Iveta Balode Lecturer Mg.oec.

IN0632

Management Computer Technologies 1

Viktors Boicovs

Docent Dr.ing.

Jeļena Čaiko Docent Dr.ing.VA0402 Spanish Language 1


Higher ped. education

IN1202 Web-design 1

Jeļena Čaiko Docent Dr.ing.Jurijs Šuņins Professor Dr.habil.ing.

190

EK0105 Tourism economics 1

ĻubovaBabiča

Docent Mg.oec.

Iveta Balode Lecturer Mg.oec.

VA0400


Tamāra Lobānova

Docent Mg.paed.

Irina Oļeševa Lecturer Mg.oec.VA0402 Spanish Language 1

GaļinaKrupska


DA0517 Transport Systems 2

Jurijs Šuņins Professor Dr.habil.ing.Irina Gonsalesa-Ortisa

Docent Mg.Oec.

ME0703 Personnel Management 3

ViktorsČlaidze

Docent Dr.oec.

Valdis Jurgelāns

Docent Dr.phd.

PR0006

Professional Practice 4 6 Iveta Balode

LecturerMg.oec.

ME1403 Excursion Course 1


LecturerMg.oec.

ME0707

Finance Management

2 Jegēņija Fjodorova

Docent Dr.oec.

IN0618

Scientific prognosis 2

Jurijs Šuņins Professor Dr.habil.ing.Emma Sidlovska

Docent Dr.Phys.

KD1503

Term Paper 3: Development of a Travel Business Plan 2 Iveta Balode Lecturer Mg.oec.

MA0307

Optimization Theory 2

Jurijs Šuņins Professor Dr.habil.ing.Valērijs Gerasjkovs

Docent Dr.sc.ing.

IN0637

Information Systems of Hotel Management 2 Iveta Balode Lecturer Mg.oec.

IN0626

Applied information System GALILEO 1

Viktors Gopejenko

Docent Dr.ing.

Iveta Balode Lecturer Mg.oec.PR0007

Pre-Diploma Practice

8 ViktorsČlaidze

Docent Dr.oec.

EK0104

Entrepreneurship economics

2 ĻubovaBabiča

Docent Mg.oec.

VA0400


Tamāra Lobānova

Docent Mg.paed.


EK1101 Marketing Researches 2

ViktorsČlaidze

Docent Dr.oec.

Ligita Āzena Lecturer Mg.oec.

ME0701

Strategic Management 2

ĻubovaBabiča

Docent Mg.oec.

Diāna Zmičerevska

Lecturer Mg.oec.

BD1501

Bachelor’s Paper 12

PR0008

Pre-Diploma Practice 2

8 ViktorsČlaidze

Docent Dr.oec.

VE0003

Final Exam in English Language

191

VE0001

Qualification Exam in Business Administration Total: 40 40 40 40 160


Course code Course title

Year Credit points

Name, surname Occupation


academic staff

ME1401 Catering Industry 1 2 Irēna Kuliša Docent Mg.oec.ME1400 Basics of Tourism 1 3 Iveta Balode Lecturer Mg.oec.

EK1303Transactions of Tourism and Travel Agencies 2 2


ME1401 Catering Industry 2 1 Irēna Kuliša Docent Mg.oec.

KD1501Term Paper 1: Vision of Tourism Company 2 2 Irēna Kuliša Docent Mg.oec.

DA0516Culture and Geography of Tourism Centres 2 2 Vita Lakute Lecturer Mg.oec.

ME1402 Housing Industry 3 2 Iveta Balode Lecturer Mg.oec.

ME1305 Tourism Product 3 2Inara Utināne-Suharevska Lecturer Mg.oec.

ME0720Organizational structure of touristic hostels 4 2 Iveta Balode Lecturer Mg.oec.

IN0625Applied Information System AMADEUS 4 1

Viktors Gopejenko

Docent Dr.ing.

KD1502Term Paper 2: Development of a Travel Programme 4 2


IN0637Information Systems of Hotel Management 5 2 Iveta Balode Lecturer Mg.oec.

IN0625Applied Information System AMADEUS 5 2

Viktors Gopejenko

Docent Dr.ing.

ME1403 Excursion course 5 3Inara Utināne-Suharevska Lecturer Mg.oec.

EK0105 Tourism economics 5 1ĻubovaBabiča

Docent Mg.oec.

ME1403 Excursion course 6 1Inara Utināne-Suharevska Lecturer Mg.oec.

KD1503Term Paper 3: Development of a Travel Business Plan 6 2 Iveta Balode Lecturer Mg.oec.

ME1406Development of Housing Atmosphere at Company 7 2 Iveta Balode Lecturer Mg.oec.

192

Attachement Nr. 6Professional higher education Bachelor study programme

“Tourisms Business Manager”The employed academic personnel of the higher education programme

Nr.Name Surname Occupation

Qualification of the academic

staffElected or part time Study courses

1 Ligita Āzena Lecturer Mg.oec. Elected ISMA

Patērētāju uzvedība, Marketings, Starptautiskais marketings

2 Ļubova Babiča Docent Mg.oec. Elected ISMA

Vadības teorija, Firmas menedžments, Tūrisma ekonomika, Vispārējās kvalitātes menedžments

3 Iveta Balode Lecturer Mg.oec. Elected ISMA

Viesnīcu vadības informācijas sistēmas, Tūrisma pamati, Tūrisma ekonomika, AMADEUS, Izmitināšanas industrija

4 Viktors Boicovs Docent Dr.sc.ing. Elected ISMA

Elektroniskā komercijaMenedžmenta datortehnoloģijas

5 Jeļena Čaiko Docent Dr.sc.ing. Elected ISMA Web-dizains

6 Viktors Člaidze Docent Dr.oec. Elected ISMA

Mārketinga pētījumiPersonāla vadībaRekreoloģīja, Marketings

7 Jevgēnija Fjodorova Docent Dr.oec. Elected ISMA

Finanses un banku darbībaGrāmatvedībaFinansu menedžments

8 Valērijs Gerasjkovs Docent Dr.sc.ing. Elected ISMA Optimizācijas teorija

9 Viktors Gopejenko Docent Dr.sc.ing. Elected ISMA

Datormodelēšana biznesāDatormodelēšana finanšu vadībāLietišķās informācijas sistēmas GALILEOLietišķās informācijas sistēmas AMADEUS

10 IrinaGonsalesa-Ortisa Docent Mg.oec. Elected ISMA Transporta sistēmas

193

11 Monika Grinpukale Docent Mg.oec. Elected ISMAMikroekonomika Makroekonomika

12 Kristīne Hamruna Docent Mg.ing. Elected ISMA

Menedžmenta informācijas tehnoloģijas

13 Svetlana Ignatjeva Invited lecturer Higher education Part time

Datortehnika, informātika un programmēšanas pamati

14 Tatjana Judajeva Invited lecturer Mg.paed. Part time Angļu valoda

15 Valdis Jurgelāns Invited lecturer Ph.D. Part time

Biznesa komunikācijas, Personāla vadība

16 Raisa Kaširina Invited lecturer Mg.oec. Part time FilozofijaMārketings

17 Žanna Kļeščevņikova Lecturer Mg.oec. Elected ISMA Tiesības

18 Aleksandrs Kovancovs Docent Dr.math. Elected ISMAAugstākā matemātika

19 Galina Krupska Lecturer Higher education Elected ISMA Spāņu valoda

20 Irēna Kuliša Docent Mg.oec. Elected ISMA Ēdināšanas industrija

21 Vita Lākute Lecturer Mg.oec. Elected ISMATūrisma centru kultūra un ģeogrāfija

22 Ivars Linde Docent Mg.oec. Elected ISMA

Vispārējās kvalitātes menedžments, Firmas menedžments

23 Tamāra Lobānova Docent Mg.paed. Elected ISMA

Angļu valoda tūrismāAngļu valoda: profesionālais kurss

24 Jeļena Lukjanova Docent Mg.oec. Elected ISMA

Vadības socioloģija, Civilā un vides aizsardzība

25 Staņislvs Ļahs Invited lecturer Mg.paed. Part time Tiesības

26 Alīna Ļitviņenko Docent Dr.hist. Elected ISMA Filozofija,Biznesa ētika

27 Jurijs Mašošins Professor Dr.iur. Elected ISMA Darba tiesības, Komerctiesības

28 Aleksandrs Mročko Docent Dr.sc.ing. Elected ISMA

Datortehnika, informātika un programmēšanas pamati

29 Oļegs Nikiforovs Invited lecturer Dr.Psych. Part time Vadības psiholoģija un pedagoģija

30 Tatjana Odinokova Docent Mg.oec. Elected ISMAMikroekonomika Makroekonomika

31 Irina Oļeševa Lecturer Mg.oec. Elected ISMA

Angļu valoda tūrismāAngļu valoda: profesionālais kurss

194

32 Antoņina Perevalova Invited lecturer Mg.oec. Part time

Vadības psiholoģija un pedagoģijaTiesības

33 Aleksejs Samohvalovs Invited lecturer Mg.oec. Part timeAugstākā matemātika

34 Nataļja Seļivanova Invited lecturer Mg.oec. Part time

Mikroekonomika MakroekonomikaVides ekonomika

35 Olga Slaugotne Invited lecturer Higher education Part time

Tūrisma produktsTūrisma centru kultūra un ģeogrāfija

36 Ludmila Šeņavska Invited lecturer Mg.oec. Part timeMikroekonomikaGrāmatvedība

37 Jurijs Šuņins Professor Dr.habil.sc.ing. Elected ISMA

Optimizācijas teorija Transporta sistēmasStatistikaZinātniskā prognozēšana

38 Diāna Tokmakova Lecturer Mg.iur. Elected ISMADarba tiesības un darba aizsardzība

39 InāraUtināne-Suharevska Lecturer Mg.oec. Elected ISMA

Tūrisma produkts,Tūrisma firmas darbības prakse, Operacijas TA un TB, Ekskursiju mācība

40 Aleksandrs Vedļa Professor Dr.habil.oec. Elected ISMA

UzņēmējdarbībaUzņēmējdarbības ekonomika

41 Diāna Zmičerevska Lecturer Mg.oec. Elected ISMA

Eiropas ekonomiskā integrācijaStratēģiskais menedžmentsVides ekonomika

195

Attachement Nr. 7

Documents and location of them (responsible person)

1. Study programme and plan of realization Vice rector of education

2. Plan 2007./2008. Vice rector of education3. Schedule of lectures Vice rector of education4. Documentation of internship Head of Internship

Department5. Scientific or research work of academic staff and

studentsVice Rector of Innovations

6. Senate documentation Vice Rector of Maintenance7. Regulation papers of practical implementation and

quality control of higher education programme Vice Rector of Maintenance

8. Study course methodical papers Head of Department

9. Documentation of Students self-government Students self-government

196

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