Turkish Colocation Report - Updated Sample 02072015
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Transcript of Turkish Colocation Report - Updated Sample 02072015
Who we are
Unisonius Consulting are data centre regional experts with
current focus on Turkey.
We are specialists in providing both consultancy and market
intelligence in IT, with emphasis on the continuous improvement
of the data centre environment. We aim to facilitate business
and operational change within these environments, to adapt
companies to the introduction of new technologies and changes
in the market.
We collaboratively dedicate our expertise in helping countries
with promising growth within this sector, to assist in the provision
of allowing companies within these regions to maintain and
improve their current IT infrastructure to international standards.
Turkey is our main area of interest at present; contributing to the
development of a new network communication hub in the heart
of Turkey, enabling them to develop their IT services and meet
their ever growing demand.
For further information or to receive a monthly copy of quarterly updates on our reports, contact us at:
Contents
1 Executive Summary
2 Colocation Shortlist
3 Analysis
4 Data Centres and ICT
6 Power Sources
7 Connectivity
8 Colocation Analysis
9 How is each facility rated for uptime?
10 Colocation Analysis
11 Certifications
12 Comparative Costing
13 About the report authors
14 Author Contact Information
15 Company Information
125
Introduction
Executive Summary
In a geologically and economically volatile region, your
choice of digital foundations for your business will be
crucial. This report evaluates all your colocation options
and gives you the lie of the land.
Turkey is one of the most strategically important locations
in the world. As the balance of power shifts across the
globe, the country where East meets West is increasingly
at the heart of global commerce. However, this is a
nation with challenges as it does not just reside on an
economic fault line. It is also one of the world’s most
seismically active regions.
Though an IT and communications infrastructure will be
at the heart of the region’s economic growth, the siting of
the foundations is critical. As ever with digital commerce,
the rewards are immense - but the risks in this region are
exceptionally high.
There are a number of different undercurrents affecting
the Turkish economy. Increasing numbers of international
companies are looking to trade in Turkey and establish
bases there as the economy grows and the nation
becomes an important trading hub. This in turn will mean
that increasing numbers of companies will want to
establish their data centres in the region, either through a
colocation partner or running it themselves. This in turn
will create more of a need for telcos to connect with
facilities in Turkey.
However, Unisonius’ research indicates that few
companies are entirely familiar with the risks, how to
prioritise them and how to obviate them. This report can
help them weigh up the pros and cons of running a data
centre in Turkey and help them select the right region for
their data centre location, based on the variables that
govern them.
The amount of seismic activity in Turkey is not the
biggest threat to data centre owners and clients,
according to the findings in this report. The risk posed by
earthquakes can be avoided by choosing locations away
from fault lines with good communications links.
Introduction
Report Inclusions
Among the questions that this report will examine
are:
• How to evaluate the potential risks by looking
at a data centre operators infrastructure?
• What are the other major important factors for
deciding which colocation vendor to choose?
• What new economic forces are at play in
Turkey and how is each colocation vendor
adapting to this.
• What are the strengths and weaknesses of
each colocation service provider?
• What are the regional strengths of Ankara vs
Istanbul vs Konya among other regions?
• Could Konya emerge as the data centre
capital of Turkey and why?
• When evaluating a colocation provider, what
are the most important questions to ask to
match a client’s requirements/needs?
• What are the tell-tale signs that a colocation
service provider is hiding aspects of their
poorly constructed facility?
• Which factors are likely to most affect your
business out of power availability, skill
shortages, security environment and
bandwidth availability?
• What are the uncharted and unreported
issues that will affect your choice in your
decision to take on colocation services in
Turkey?
• Where can you get government funding to
establish a presence in Turkey’s data centre
market?
• What are the most frequent cultural barriers
and misunderstandings that might affect the
outcomes of any local partnership?
Key Findings Include:
• Three regions have emerged as the nation’s
most likely homes for data centres.
• Istanbul, which is rich in network connectivity
and is recognized as the gateway from the
Arab world to Europe, is the most popular
destinations for data centres but carries the
highest risk.
• Ankara, the nation’s capital, has good network
infrastructure but is exposed.
• Konya, which has the lowest seismic activity, is
emerging as a powerful alternative.
• Another area, Sile, is emerging as an interesting
alternative location.
The choice of colocation provider and data centre
location is affected by a variety of complex variables
that few clients have the means to gain information
on. Operators in all three major regions could provide
a much stronger argument for using their colocation
services if they paid more attention to the details that
are important to data centre buying clients.
The research found a number of failings frequently
occurring at Turkish colocation facilities. These vary
across different service providers and the choice of
colocation venue for many clients may depend on
their tolerance of these short comings and the priority
they put on different aspects of service level. This
report aims to outline the true service levels on offer
at each colocation vendor, provide feedback for the
vendors on their areas for potential improvement and,
in doing so, help colo buyers rationalise the
compromises they face as they assess their
purchasing options.
As a sister publication has identified (Turkish
Seismic Report ), many colo operators are failing to
ensure clients are covered if the next earthquake hits
Turkey/Istanbul. The top line findings of that report
are included here, but we also expose the shifting
plates of the ICT infrastructure in Turkey which are
likely to have a more immediate impact on the
foundation of any company’s digital service.
Turkey has considerable advantages of location and
a burgeoning economy. New airports and new
investments - such as the International Finance
Centre – could make it one of the most important
financial and trade centres in the world. But while it’s
doing all the right things to exploit the possibilities
where East meets West, it is failing to do enough to
provide the stability and fault tolerance that inward
investors will seek.
Ufuk Gucveren, research lead and report author
• Zenium Technology
• Koc Sistemleri
• Telecity/Sadece Hosting
• Telehouse/Teknotel
• Verizon/Terremark
• Turkcell/SuperOnline/Global
Iletisim
• Vodafone
• IBM
• Beta International
• Grid Telekom
• MedNautilus
• Radore Hosting
• Borsa Istanbul
• Turk Telekom
• Anadolu Bilishim Hizmetleri
• TTNet
Introduction
Colocation Shortlist
We evaluate the listed vendors infrastructure,
providing you with an overview of the
countries colocation provisions as it stands
today. While some provide relatively similar
services and have a good standard of
infrastructure to that of their European
counterparts, the standards of some Turkish
data centres still have a critical need for
improvement.
These vendors are currently by far the most
popular in the region and recognised by most
foreign entities.
We have chosen only a select few; those who
are worth mentioning due to both their
reputation and popularity in this region. We
are aiming to add to this list and provide
updates to this report on a quarterly basis. As
we gather information, we aim to make this
publicly accessible.
Introduction
Analysis
We cover a number of areas within this report, namely areas of interest for those seeking to understand
colocation data centres which includes the following:
• Colocation Infrastructure Overview
– Shortlist of Data centres
– Colocation Maps
– Carrier Chart
• Colocation Infrastructure Analysis
– Company Overview
– Information Highlights
• PUE
• Incoming Supply
• Rack Power
• Space
• Space Availability
• Delivery Timeframes
– Location on Map
– Connectivity
– Power
– Cooling
– Fire Suppression/Smoke & Leak Detection
– Security
– Facility
– Risk Assessment
• Certifications
• Comparative costing
Power Sources
National Power
Along with Turkey’s rapidly increasing economy, its
contribution to global energy markets has also been
growing, both as a regional energy transit hub and as
a growing consumer. This has been as a result of the
restructuring of the electricity sector in the past few
decades, which allowed both the consumption and
generation of electricity to also increase dramatically
in the region.
Prior to economy-wide reforms in the 1980s, the
state-owned Turkish Electricity Authority (TEK) once
controlled the larger part of Turkey’s electricity
generation, transmission and distribution of electricity
in Turkey. The government passed its first law to set
up private participation in 1984 and began
unbundling the Turkish public electricity sector in
1993 destabilising TEK’s position on its ‘power-front’
of Turkeys electricity provisions.
Founded in 2001, the largest power generation
company is the state-owned Electricity Generation
Company (EUAS). EUAS is mainly government
controlled and controls approximately half of all the
generation of electricity in Turkey. It was established
with the intention to plan and implement national
energy policies in Turkey and to increase enterprise
level competitiveness through privatisation. Since
then, its management have developed policies which
have opened the gateway for the remainder of
generation to come from independent power
producers as well as firms given special state
concessions to build and operate power plants.
Another initiative that helped to further the
competitive market in retail electrical distribution
saw a restructuring of a public ownership system.
This allowed the privatisation of electrical energy
distribution services, with a high board of
privatization decree set in 2004. TEDAS, who
provide the extent of the electrical distribution for
Ankara, was included in coverage and the
program of privatisation alongside BEDAS in
Istanbul.
TEDAS and BEDAS are both transmission
companies based in Turkey and are publicly
owned enterprises which operate the transmission
system and provide the distribution of electricity in
various parts of Turkey. TEDAS being Ankara’s
first gateway in obtaining power for data centres
and BEDAS in Istanbul.
Connectivity
National and International Fibre Connectivity
There are three major operators that own fibre optic
networks in Istanbul; Turk Telekom, Turkcell /
Superonline and Vodafone, although there are others
that can offer last mile access by leasing capacity from
these three operators, direct engagement with the
three operators has provided us with the following
information:
Installation charges for a single link will cost the
average data centre approximately $10K. It will cost
around $17 – 20K for high integrity diverse connections
with Superonline and TTNET while Vodafone can
provide a single link, but a redundant option will require
significant investment.
Various locations offer relatively good fibre connectivity
options from the main two operators. Turk Telekom is
already serving clients near to where the new
International Finance Centre (IIFC) is set to be built
with ducts currently being placed below ground to allow
for new fibre networks to be placed.
Turkcell/Superonline has already begun placing their
fibre routes in strategic locations in preparation for the
IIFC. With Turkcell/Super online, to provide ducts
ranging from 500 and 2,000 meters (dependent on the
route and site), for a fully redundant solution will costs
in the region of $120 – 200K, with Turk Telekom, you
could expect to pay anything between $30-50K.
Vodafone can also provide fibre (on the basis they
have local infrastructure already in place but they
significant investment would be required in the region
of $200K for only a single link. You can see that using
Turk Telekom will costs the average operator a lot less
for the same service purely because they already
have the infrastructure in place.
It is necessary to establish where your investment
opportunities are and whether you require your
colocation provider to either hold present in their
DC the right network providers or at least have the
potential to bring in other networks without it
costing an arm and a leg. Various sites in Istanbul
do have fibre optic networks in close proximity but
some do not. To provide connection using both
Turk Telecom and SuperOnline for approximately
4,000-7,000 meters of ducting from Turk Telekom
will require investment of over $30K for a
redundant solution and over $500k with
Turkcell/Superonline which is an amazingly
substantial difference.
In addition, Turk Telekom and SuperOnline have
little differentiation in term of the cost of point to
point connectivity between a DC and another
location or point of presence within the city. From
this perspective both are viable carriers for DC
connectivity.
You will find more information on site connectivity
within our other reports which goes into detail
about local, national and international
connectivity.
Colocation Take-Up Analysis
Data Centre – Period to Period Take up Analysis (Reference Only)
Operator / Owner
Category Facility Address
Owned / Leased
Total Building Size (gross)
Total Raised Floor
Capacity
Current % Vacancy Relative to Raised
Floor Capacity
Total Raised Floor Built
Total Raised Floor Let
Total Raised Floor
Available
% Vacancy Raised Floor Space Built
Total Shell Space
Specification Comments
Facility Expansion Opportunities and
Status
Colohouse Colocation - Retail Istanbul Leased 1500 1500 33 1500 1000 500 33 1500
Within existing office space None
Bank 1 Core Istanbul Owned 5000 5000 0 5000 0 0 0 5000 Fully occupied
Building New Facility in Ankara – Feasibility stage
Total
New Data Centre Projects
Data Centre – New facilities in Progress (Reference Only)
Organisation Industry Facility Development Stage Location Estimated Rack QTY
Whitespace Facility Space
Power KVA Estimated Planned
Completion
Colohouse Telco Colocation - Retail Design Istanbul 1250 3000 3000 5000 2016
Telco Colocation - Retail Design Izmir 208 500 500 1000 2016
Telco Colocation - Retail Design Bursa
Telco Colocation - Retail Design Ankara
Telco Colocation - Retail Under Construction Istanbul
Telco Colocation - Retail Under Construction Istanbul
Telco Colocation - Wholesale
Construction Istanbul
Telco Colocation - Retail Complete Ankara
Telco Colocation - Retail Design Konya
Telco Colocation - Retail Design Bursa
Telco Colocation - Retail Complete Ismir
Telco Colocation - Retail Construction Ankara
Telco Colocation - Retail Design Ankara
Telco Colocation - Wholesale Design Istanbul
Telco Design Design Istanbul
Total 1667 4000 4000 7000
Finance Core Design Istanbul 5000 12000 12000 30000 2015
Finance Core Design Ankara 208 500 500 1000 2016-17
Finance Core Construction Konya
Finance Core Construction Bursa
Finance Core Construction Ismir
Finance Core Construction Istanbul
Finance Core Design Istanbul
Finance Core Design Istanbul
Total 5208 12500 12500 31000
Education Core Feasibility Istanbul 338 810 810 1500 2015
Education Core Design Istanbul
Education Core Feasibility Istanbul
Total 338 810 810 1500
Government Core Feasibility Istanbul 208 500 500 1000 2016-17
Government Core Design Istanbul
Total 208 500 500 1000
Aerospace Core Design Istanbul 338 810 810 1500 2015
Utilities Core Construction Istanbul 56 135 135 1000 2016-17
Hospitality Core Design Istanbul
Manufacturing Core Construction Istanbul
394 945 945 2500
Other Core Design Istanbul 338 810 810 1500 2015
Other Core Feasibility Ankara 56 135 135 1000 2016-17
Other Core Design Konya
Other Core Design Bursa
Other Core Feasibility Ismir
Other Core Construction Istanbul
Total 394 945 945 2500
Colocation Analysis
Colocation Provider Incoming Utility Capacity MVA/KVA
Current Space (Sqm) Location
Zenium 30 12,000 Istanbul
KOC Sistemleri Ref: Zenium Ref Zenium Istanbul
Verizon/Terremark 2.5 1,200 Istanbul
MedNautilus 2.5 5,000 Istanbul
Radore Hosting 2 700 Istanbul
Telecity/Sadece Hosting 1 1,500 Istanbul
Telehouse/Teknotel 1 190 Istanbul
Vodafone 350, Increasing to 800 Not Disclosed Istanbul
IBM 1.6 1,500 Izmir
IBM 1.1 1,032 Istanbul
Beta International 1.1 500 Istanbul
Anadolu Bilisim Hizmetleri 700 500 Istanbul
Turkcell/superonline/Global Iletisim 400 650 Istanbul
Turkcell/superonline/Global Iletisim 400 650 Ankara
Grid Telekom 300 440 Istanbul
Grid Telekom 600 2200 Ankara
Borsa Istanbul Not Disclosed 800 Istanbul
TurkNet Not Disclosed 700 Istanbul
TTNet/DGN Not Disclosed Not Disclosed Bursa
Turk Telekom Not Disclosed 980 Istanbul
Turk Telekom Not Disclosed 1950 Ankara
Colocation - Shortlist of data centres in Turkey
Colocation Maps
Map of Istanbul with locations of Colocation Data centres, main airports and business district.
Map of Ankara with locations of Colocation Data centres
Data Centre Carriers
.
Colocation Providers
Anadolu Bilisim
Hizmetleri
Grid Telekom Istanbul
Grid Telekom Ankara
Radore Hosting
Zenium
Network Providers International Carriers
Turk Telekom Y Y Y Y
Pantel-Memorex (Turk Telekom Internatıonal)
Y Y
TurkNet Y Y
Teknotel Y Y
Grid Telekom Y
KDDI Y Y
Vodafone Y Y
Mednautilus/Telekom Italia Sparkle
BT
Cogent Communications
AT&T
Verizon
KPN International
GTS
Deutsche Telekom (T-Systems)
Level 3
Interoute
SuperOnline Y Y Y Y
Orange
NTT Y Y
Sattelite Y Y
Seabone Y
Total 3 8 8 5 Carrier Neutral
Data Centres with Uptime Tier Rating
Country: Turkey
Company Data Centre Name Data Centre Location Tier Certification
Turkiye Finans Katilim Bankasi
Kartal Data Centre Istanbul, Turkey
∙ Tier III Certification of Constructed Facility
∙ Tier III Certification of Design Documents
Turksat Konya Data Center (Konya Veri Merkezi)
Turkey ∙ Tier III Certification of
Design Documents
Republic of Turkey, Ministry of Customs and Trade (T.C. Gümrük ve Ticaret Bakanlığı)
Republic of Turkey, Ministry of Customs and Trade, Data Center (T.C. Gümrük ve Ticaret Bakanlığı Veri Merkezi)
Turkey ∙ Tier III Certification of
Design Documents
Turk Tekekom Istanbul and Ankara ∙ Tier III Certification of
Design Documents
Colocation Analysis
Zenium – Istanbul
Company Overview
Zenium will become the first data centre facility in
Istanbul and in Turkey that will imminently be
introducing a wholesale colocation solution to the
Turkish market. Currently under construction,
Zenium are building their facility in the heart of
Turkey, in close proximity to an existing business
district and close to Atasehir; where the new
International Finance Centre is intending to
complete construction (in 2016). Zenium will also
be one of the first facilities to be constructed to
International standards.
They have placed themselves in an ideal spot in
Istanbul, spending a great deal in their initial due
diligence to ensure they have both the
infrastructure that meets local, national and
international requirements for those looking for
premium colocation space, to meet commercial
objectives and provide a solution which intends to
be more than fit-for-purpose. They have also
strategically placed themselves in an area of very
rich network connectivity in Istanbul, allowing
access to most, if not all network carriers with
presence in Istanbul. They are primarily located to
serve both the European and Asian markets,
delivering bespoke, scalable and dedicated data
suites to multinational corporates looking for
secure and resilient data centre solutions in the
region.
While it has been said on occasion in this report
that Istanbul sits on a major seismic fault line, it is
important to consider providing the necessary due
diligence with this in mind. Whilst it is ideal to
place ones data centre outside of a high seismic
risk zone, Zenium have long considered the best
strategies moving forward in terms of the ideal
placement of their facility. Given that Istanbul and
Turkey as a whole are continuing to develop their
infrastructure, it’s current state of affairs are yet to
be established regarding their network and
development of their structural needs in
preparation for earthquakes. In consideration of
this, Zenium have taken as much precaution as
humanly possibly whilst assuring their facility can
withstand Turkeys next earthquake.
They are the first data centre facility to have
constructed their building to seismic codes. While
resilience in an important factor when choosing
your desired colocation provider, it is also
important to consider aspects of their structural
integrity, especially given the expectation that
Istanbul is the next target for a high magnitude
earthquake.
What this means for new data centres being
opened in terms of business sustainability, is for
new data centres to be placed in both
commercially viable locations and given the
network infrastructure mainly centralises itself to
these areas, there is little room for opting for
lesser seismically prone geography, leaving those
wishing to build new facilities to opt for an ideal
topography instead.
Without physically seeing the building in its
complete form, it is hard to say what to expect
from their facility. What is fair to say is that once it
is opened, Zenium will have set a benchark to
which other competitors will follow. Zenium will no
doubt drive new competition which is direly
needed.
Colocation Analysis
Teknotel/Telehouse
Information Highlights
• Design PUE – Within Report Contents
• Incoming Power – Within Report Contents
• Rack power – Within Report Contents
• Space – Within Report Contents
• Space availability – Within Report Contents
• Cost per rack = Within Report Contents
• Delivery timeframes – Within Report Contents
Teknotel/Telehouse Map Location
Colocation Analysis
Company Name
Cooling
Fire Suppression. Smoke & Leak Detection
Item Detail Manufacturer
Cooling Type CRAC Emerson/Liebert Hiross
Density KW per m2 3 kW per cabinet
Resilience N+1
Humidity Control Available Not Disclosed
Ventilation to Battery Room Available in 2 No. battery rooms
Ventilation to Switch Rooms Available
Item Detail Type
Fire Suppression System FM 200 fire suppression system is used.
FM200
Smoke Detection System Confirmed - no additional detail was provided
VESDA
Leak Detection System Unavailable N/A
Item Detail
Entrance System Card entry system at entrance
Entrance Procedures
Cards are required to be displayed all the time - other detail not provided. Security personnel are certified regarding Law 5188 Special Security Services. They are allowed to patrol within campus area (not in DC).
Intruder Detection System Confirmed - no additional detail was provided
Fence and Barrier Confirmed - no additional detail was provided
CCTV monitoring all entry/exit points, electrical distribution, mechanical, perimeter, and loading areas
The entire exterior perimeter of the facility is monitored by CCTV. There is CCTV system starting from security. It goes through route to DC and supporting areas. There is no CCTV at loading dock. There are also cameras in energy rooms.
CCTV Time Record One Year
Manned Security (Visible ID) There is security personnel on the are 7/24/365
Physical entry controls restrict access to only authorized personnel?
Cards are required to be displayed all the time.
Physical entry control system recording entry and exit for secure areas (date, time)?
To enter a secure area, entry permit should be taken which means only authorised personnel can enter designated secure areas.
Colocation Caged The date and times of the entrances to the secure areas are recorded through the data of access cards.
Is loading dock and staging area secure and segregated from sensitive areas?
Confirmed - no additional detail was provided
Colocation Analysis
Company Name
Security
Colocation Analysis
Company Name
Facility
Risk Assessment
Item Detail
Size in sqm. Whitespace only 2200m2
Space Availability 1760m2
Second Location Istanbul
Is there nearby public transportation available? Outside of the central zone
Is there adequate parking available? Confirmed - no additional detail was provided
Is the parking area equipped with barriers or landscaping to segregate vehicles from the external walls?
Confirmed - no additional detail was provided
Does parking restrict public or commercial traffic? No
Is there a loading dock with access at truck bed height? Confirmed - no additional detail was provided
Are there ramps for the loading dock? Confirmed - no additional detail was provided
Are there local ordinance/codes restricting truck/delivery traffic? No
Item Sub Item Detail
Seismic & Flood Risk Location Located in High Seismic Risk Zone
Building Located in cellar
Height Above Sea Level
550m
Floor Type Raised Access Floor
Flood Risk High
Fire Rating to Walls and Doors
30 minutes
Procedures Procedures in place What change plans are currently or imminently happening?
Expansion for 1500m2 currently being developed - 500m2 in progress
ACCREDITATION
Certifications
Definitions
LEED Leadership in Energy & Environmental Design
ISO14001 Environmental Management
ISO27001 Security Management
ISO9001 Quality Management
ISO22301 Business Continuity Management
ISO20000 Service Management
ISO27031 Information technology - Security Techniques
SSAE16 Auditing Standard
PCI DSS Payment Card Industry - Data Security Standard
CEEDA Certified Energy Efficient Data Centre Award
ISO14001 ISO27001 ISO9001 ISO22301 ISO20000 ISO27031 SSAE16 LEED ISO 50001 PCI DSS CEEDA
CoLocation Vendor
Zenium Y Y Y Y
KOC Systems Y Y Y Y
Telecity/Sadece Hosting
Telehouse/Teknotel
Verizon/Terremark
Turkcell/superonline/Global Iletisim Istanbul
Turkcell/superonline/Global Iletisim Ankara
IBM / Istanbul
IBM / Izmir
Grid Telekom Istanbul
Grid Telekom Ankara
MedNautilus
Turk Telekom Istanbul
Turk Telekom Ankara
Anadolu Bilisim Hizmetleri
Radore Hosting
Vodafone
Borsa Istanbul
TTNet Istanbul
TTNet Ankara
COMPARATIVE COSTING
Monthly Recurring Charges (Client Currency) Monthly Recurring Charges (Euro)
Total Rack & Power
Rack Power (PP Kw) Rack Power (PP Kw)
CoLocation Vendor
Telecity/Sadece Hosting $ 800 $200 699.05 174.76 699.05
Telehouse/Teknotel £800 £200 1099.98 275 1099.98
Verizon/Terremark 800 TL 200 TL 271.23 67.81 339.04
Turkcell/superonline/Global Iletisim Istanbul 800 Euro 200 Euro 800 200 200
Turkcell/superonline/Global Iletisim Ankara
IBM / Istanbul
IBM / Izmir
Grid Telekom Istanbul
Grid Telekom Ankara
MedNautilus
Radore Hosting
Borsa Istanbul
Anadolu Bilisim Hizmetleri
Zenium
KOC Systems
Vodafone
TTNet Istanbul
TTNet Ankara
Turk Telekom
AVERAGE COST N/A N/A 690.09 133.91 823.99
About the report authors
Unisonius Consulting provides market intelligence to
companies and investors who would like to understand the
challenges and opportunities of working with data centre
operators.
The focus of this report was Turkey, where the company’s
consultants have particularly strong penetration. Our
embedded intelligence gatherers collated feedback on the
conditions and issues in the Turkish colocation market
through a variety of techniques. Sources of data, knowledge
and perceptions of the future included techniques customer
interviews, site inspections, desk research and round
tables.
A significant portion of the inside intelligence that Unisonius
gathers comes through its close working relationships with
the industry’s equipment manufacturers, facilities managers
and service providers. This level of direct communication
with vendors gives Unisonius unique insight into the state of
the industry’s infrastructure and services. Unisonius acts as
a go between so that clients can be assured that their
equipment is housed within an appropriate environment.