Tuition Account Refunds through Direct Deposit

Carold Boyer-Yancy, DirectorStudent Service Center

Diane Scutti, Manager of Accounting OperationsOffice of Financial AffairsSaint Joseph’s University

Reasons for Direct Deposit

Students needing immediate access to their funds

Eliminate checks that are lost in the mail Avoid delays caused by the USPO Accounts Payable and the Student Service

Center have less checks to process Help students avoid check cashing fees Provide improved service for our students

Implementation of Direct Deposit

Develop a method to gather, monitor and change student banking information

On-line to make the process as easy as possible for AP and the SSC

Payroll did not want us to impact their direct deposit information on GXADIRD

Banner Process

Update TSADETC (Detail Code Control Form)

Banner Process, cont.

SSC submits refunds to AP in the normal manner

Student receives an electronic email when the direct deposit has been processed

A check register was developed(FZBCHKR) for the SSC to help them identify checks vs. direct deposit

Getting the word out….

Email Brochure Posters A brochure with every refund check

To date 748 students have signed up for direct deposit!

Expectations

Student entering bank information multiple times

Rejections-no pre-noting and incorrect information entered

Routing number not on validation list Increase in emails to SSC alias Purging policy-getting students off of Direct

Deposit once they have graduated

Benefits

Positive Feedback from both Students and Employees!

Future Efforts

More advertising Orientation Open House Mandatory Parent reimbursement

Tuition Account Refunds through Direct Deposit

Thank you for attending

Questions?????

Carold Boyer-Yancy, cyancey@sju.edu Diane Scutti, dscutti@sju.edu