Tuesday 24th April 12:00 - 18:00 Registration and Exhibition 09:00 - 15:00 Immigration Symposium - Soderini III

This year’s theme for the EuRA conference is all about dealing with change and immigration is certainly an area where frequent change is the norm.  Join an exciting and interactive day full of like minded immigration professionals to discuss some of the challenges facing our industry.  We’ll be thinking about immigration changes on a macro level, as influenced by external factors, from economics to politics or even natural disasters.  We’ll also look at good immigration planning for internal changes such as corporate expansion to new markets or via M&A.

Session 1 Change in the EU - New EU Directives; the Post-Brexit Landscape. Moderator: Irene Boccardo Speakers: Fiona Mougenot (France), Dominique Coenen (Netherlands), Ana Garicano (Spain), Klaus Kremers (Germany) What are the difficulties faced by companies to plan multiple assignments using the ICT Directive? This panel looks at how, or if, the ICT Directive can be used to achieve greater intra-EU mobility, taking into consideration the fact that each country has implemented separate eligibility requirements and supplementary declarations.

Session 2 Expanding into New Markets Through M&A or New Entity Set Up. Speakers: Andreas Krensel (Africa), Brian Kelly (Ireland), Preeti Roongta (India) Marie O’Neill (Middle East) How do governments attract investment by offering facilitated schemes to companies looking to establish in their countries, and how can you help your clients plan in advance? This panel looks at immigration opportunities and risks associated with expanding into new markets.

Session 3 The Impact of Economic Nationalism Upon Immigration Policies and Procedures. Speakers: John Nahajzer (USA), Francis Docherty (Switzerland), Marc Smith (UK) This discussion will focus on how governments are implementing nationalistic policies/procedures into the immigration system without formally changing regulations or amending statutes. For example, the U.S. as the Trump administration is imposing “extreme vetting” procedures into all areas of immigration, including business immigration. There are more than two dozen changes that have been implemented without re-writing the rules, which makes it more difficult for many companies/individuals to be compliant.  

14:00 - 20:00 Sponsor Meetings - by invitation only 14 - 16 Cartus Soderini II 16 - 18 SIRVA Soderini III 18 - 20 ReloTalent Soderini II

Wednesday 25th April

09:00 - 20:00 Registration and Exhibition 08:00 - 14:00 Sponsor Meetings - by invitation only

08 - 10 AiRES Soderini II 10 - 12 Graebel Soderini III 12 - 14 TheMIGroup Giordino

10:00 - 11:00 Trouble in the Air? Professionalism and Standards in the Short-Let Rental Sector. Wind Rose South & West

Speakers: Keir Jones ARPM Relocation, Shelley Lloyd Celsium Mobility Solutions In this session we explore the changing world of short term property rentals, examining how sites such as Airbnb are targeting landlords and launching divisions aimed specifically at corporates. Discover if the move away from conventional letting agents and property management is compromising standards, endangering clients and exposing global relocation professionals to risk.

10:00 - 11:00 Everything You Need to Know About Networking but were Afraid to Ask! Wind North

Host: Pierre Jeronimo Geneva Relocation Speaker: Jesper Lovendahl Expatride International Everyone is born an introvert, becoming an extrovert and good networker takes training. This session will inspire you to take more networking chances, get more out of the Dubrovnik EuRA conference, make quality first meetings and give you seven networking tips which will assist you in the years to come.

11:30 - 12:30 Moving and Relocation - Bridging the Gap, Unveiling the Myths. Wind Rose South & West

Moderator: Irina Yakimenko Intermark Speakers: Marcus Demuth Palladium, Fiona Redford Cartus, Stuart Lawson Crown, Catherina Stier Harsch Moving and relocation are two essential and critical parts of the relocation process which to this day, are both often divided by a Chinese wall of underestimation and lack a of understanding of each other. At this session experts from both sides of the industry along with the audience will brainstorm how moving and relocation companies together with RMCs can work better and truly together to enhance customer experience during the move. As a result of this session we will develop and define practical tips of how to improve our overall cooperation to significantly improve customer experience.

11:30 - 12:30 Short Term Tenancy Management. Wind North Moderator: Isabel Cudell Moving On Speakers: Please check the App listing for the panelists In this session we demystify managing short term tenancies. If you already offer this service, learn the state of the art. If you want to learn, now is your chance!

13:00 - 14:30 EGQS Update Session 2018. Wind Rose South & West EGQS Certified Members Only.

Speaker: Martina Scharwey Martina Scharwey, EGQS Project Manager and EuRA Strategic Consultant for Quality, will outline the changes to the 2018 Quality Standard and what this means for companies re-certifying under the programme.

13:30 - 14:30 You are Your Brand. Wind North Host: Dominic Tidey EuRA COO Speaker: Susie Goodall A company’s brand is its way of making a first impression. It is our opportunity to make people like us and want to work with us, before they even meet us. Or, it makes people see us as disorganised, old-fashioned, unprofessional, or any number of other negative adjectives! The importance of brand is so often under-estimated, especially by smaller businesses. In this session, we will explore successful branding, learn from unsuccessful brands, and finally identify some practical rules and steps to help every business to develop and improve their own branding.

13:30 - 14:30 Motivations for Change: The Human Factor Behind International Mobility. Lopud Lobby Level

Host: Isabel Cudell, Moving On Speaker: Pauline Six Bright Expats A new professional assignment can have a huge impact on one’s personal and family life. The same way, one's personal and family balance definitely influences the performance at work. Let’s explore the benefits of considering a professional opportunity as a personal and family challenge.

15:00 - 15:45 Conference Opening - Grand Ballroom Conference Hosts: The EuRA Board introduced by Peggy Love & Helmut Berg * Frances Edmonds is taking a one year sabbatical as she studies at Stanford University, but will be back in 2019! Speakers: Tad Zurlinden EuRA CEO, Andrew Scott Dwellworks & EuRA President, Stuart McAlister Inter Relocation & EuRA Vice President

15:45 - 16:30 Opening Keynote Address - Grand Ballroom Dave Coplin, Chief Envisioning Officer Microsoft - “Re Imagining Work”

16:30 - 17:15 DSP Feedback Session One, RMC Prequel! - Grand Ballroom Moderators: Tad Zurlinden & Dominic Tidey, EuRA In this session, delegates get the chance to set the agenda for Thursday's RMC DSP Forum meeting.  If you have a question to ask or a point to make, this is where we will build the topics for the main session on Thursday afternoon.

18:00 - 20:30 Welcome Reception Sunset Pool Terrace (weather permitting)

Thursday 26th April 08:00 - 10:00 Sponsor Meeting (By invitation only)

08:00 - 10:00 BGRS Soderini II 09:00 - 18:00 Registration and Exhibition 09:30 - 17:00 MIM+ Training - The Myers Briggs Personality Index & Mobility. Wind Roses West

Trainer: Dr. Carmelina Lawton Smith - This training day is open to pre-registered delegates only. Building an understanding of the MBTI framework can help to build relationships, inform communication strategies and expand self-awareness. It can be a valuable aid to understanding your own personal preferences and how this might be influencing how you are perceived by others.

10:00 - 11:00 Diversity in Mobility - Continuing Challenges. Wind North Moderator: Isabel Cudell Speakers: Tim Dwyer Schools Choice International, Mercedes Nacify D’Angelo Cultural Awareness, Laura Levenson Weichert, Ana Garicano Sagardoy The rapid advancement in LGBT rights in some parts of the world have increased personal freedoms and ended endemic discrimination. At the same time, other parts of the world have seen a reinforcement of conservative cultural attitudes that vary from unwelcoming to outright hostility to LGBT causes and people. This session will examine different aspects of a relocation and look at how corporate mobility programs can help provide support to LGBT families on the move.

10:00 - 11:00 The Benefits of the EuRA Global Quality Seal. Wind Roses South Speaker: Martina Scharwey If you’re thinking of getting certified under the EGQS programme, this session is for you. Bring all your questions and learn what benefits certified members have discovered.

10:00 - 11:00 DSP Darwinism: The Need for DSP’s to Embrace Technology. Soderini III Moderator: Kendra Mirasol IOR Global Speakers: Raman Narula Formula Group, Simon Johnston Icon Relocation, Kay Kutt Asian Tigers As DSPs encounter sweeping technological changes in the industry, what evolution is taking place that changes the way we do business? Join a panel of experts from across the globe to learn more about customer and client demands, as well as the financial and talent resources required to stay current.

10:00 - 11:00 What’s it Worth? Valuing Your Company. Lopud Lobby Level Host: Dominic Tidey EuRA COO Speaker: Patrick Oman Oman Consulting EuRA celebrates its 20th anniversary this year and many of the long term members are approaching a point where they may want to take a back seat. In many cases there can be a family legacy as we explored last year in Warsaw, but for those who wish to sell a viable business, how does this process work? This session will ask those hard questions - what is a company worth? How is it calculated and who is likely to buy it? What are the intricacies of the process?

11:30 - 12:30 Becoming an Entrepreneur Again as an SME Owner. Wind North Moderator: Andrew Scott Dwellworks & EuRA President Speakers: Damien O’Farrell O’Farrell Coaching Services, Roberta Mura MRS Global This session will lead SME owners through a strategy that will allow them to move out of transactional admin and management tasks and back into the high-speed role of entrepreneur. The session will awaken a renewed sense of purpose and will provide a tangible next-step roadmap.

11:30 - 12:30 Where is Global Mobility headed? Key themes from the 2018 Mobility Survey. Lopud Lobby Level

Host: Dominic Tidey EuRA COO Speaker: Carl McLean AiRINC This session walks through the main findings of AIRINC’s 2018 Mobility Outlook Survey, looking at current best-in-class practices, current trends and the future direction of mobility. We’ll consider how cost-conscious clients can get the right policies and staff, and the data they need to be genuine partners to their businesses.

11:30 - 12:30 GDPR and Mobility Demystified Part One. Soderini III Moderator: Jon Harman Speakers: Gordon Kerr, Martina Scharwey, Manpreet Dhami, Paul Coleman, Ronald Huiskamp What does GDPR mean to all of us in mobility? This session will look at the impact of GDPR from the point of view of DSP’s, RMC’s and the corporations they serve.

12:30 - 14:30 Networking Lunch 13:30 - 14:15 GDPR and Mobility Demystified Part Two. Soderini III 14:30 - 16:00 RMC DSP Forum. Soderini III

Moderator: Alistair Murray RSS Speakers: Jason Parry BGRS, Jacqueline Biersma TEAM, Daniel Danko Graebel, Abigail Flanagan Paragon, Fiona Redford Cartus Don’t miss this session where the RMC Forum representatives will answer the questions that have come up from both the pre conference online research and the prequel session

16:00 - 17:00 Round the World in 60 Minutes - Exploring the World with EuRA Global! Wind North

Moderators: Kay Kutt Asian Tigers, Susana Bourne Antares Relocation Speakers: Kim N’Goc DSP Asia, Rohini Minian Global Adjustments India, Thomas Nadorfy LARM South America, Marie O’Niell Executive Relocations Middle East, Marta Roff Maputo Relocation Over the past two decades EuRA has become a truly global organisation and in this session we celebrate the regions that the EuRA Global Conference will visit over its five year rotation. This is a great opportunity to learn about how to create links with EuRA Members in Africa, the Middle East, Asia, India and South America.

17:15 - 17:45 EuRA Annual General Meeting. Wind North EuRA Full Members Only

Chair: Tad Zurlinden EuRA CEO 19:30 Cocktails & Gala Dinner - Grand Ballroom

Friday 27th April 09:00 - 14:30 Registration and Exhibition All plenary sessions are in the Grand Ballroom 10:00 - 11:00 The State of the Industry

Moderator: Pierre Jeronimo Speakers: Tad Zurlinden EuRA, Peggy Smith WERC, Terry Head IAM, Jesse van Sass FIDI, Stephen Cryne CERC How is our industry looking from the point of view of the professionals that run the associations? With new challenges and opportunity’s from GDPR to the predicted growth in global trade, this session looks at the state of the industry, so bring your questions!

11:00 - 11:30 Morning Coffee 11:30 - 12:30 Rewiring not Retiring: The Legacy of 20 Years of EuRA Leaders

Moderators: Dom Tidey EuRA COO & Peggy Love EuRA Strategic Consultant for Intellectual Content Speakers: Helmut Berg, Patrick Oman, Ken Barron, Anita Meyer, Beverley Mayhew We bring together some of the great founders of our industry to look both backwards and forwards and figure out where we were, where we are and where we’re going.

12:30 - 14:30 Networking Lunch 14:30 - 15:30 IGNITE!

Moderator: Michele Bramstoft Copenhagen Relocation & EuRA Board Member Speakers: Michele Bar-Pereg RelocateYourself.com, Anne Robert Executive Relocations France, Jon Harman CORT Global, Dean Foster DFC Consulting, Laura Ganon Fink Mobility, Priyamvada Majumdar HELMA International, Toni Vanhanen Smart Move Relo, David Gilmartin Troika Relocations Don’t miss EuRA’s third annual Ignite session, bringing fascinating speakers and topics together from all over the world to look at successfully navigating change.

15:30 - 16:00 Afternoon Tea 16:00 - 17:00 Closing Keynote Address

General James “Spider” Marks CNN Defense Analyst - “Who, What, Who - Managing Life's Milestones”

17:00 - 17:30 Conference Close & 2018 Reveal 18:10 Champagne boat transfer to Banging Banje Beach Party Meet at the Spa Terrace, Level Zero for the walk to the Sun Gardens harbour Pre registered guests only

Buy your tickets for €30 at the Registration Desk, every penny raised will be donated to our charity 19:00 Buses to the Banging Banje Beach Party - Lobby