TTTThe CDO Blueprint: Enabling the he CDO Blueprint: Enabling the …€¦ · Cognitive Procurement...
Transcript of TTTThe CDO Blueprint: Enabling the he CDO Blueprint: Enabling the …€¦ · Cognitive Procurement...
Dr. Inderpal Bhandari
IBM Global Chief Data Officer
TTTThe CDO Blueprint: Enabling the he CDO Blueprint: Enabling the he CDO Blueprint: Enabling the he CDO Blueprint: Enabling the CCCCognitive ognitive ognitive ognitive EEEEnterprisenterprisenterprisenterpriseCognition-enabled CDO Strategy Discussion Chief Data Officer Perspective April 2017
Transformation starts with the Data Strategy Transformation starts with the Data Strategy Transformation starts with the Data Strategy Transformation starts with the Data Strategy
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People
Technology
Value Proposition: DataValue Proposition: DataValue Proposition: DataValue Proposition: Data----driven enablement of IBM (and its driven enablement of IBM (and its driven enablement of IBM (and its driven enablement of IBM (and its
customers) to become a cognitive business capable of deriving and customers) to become a cognitive business capable of deriving and customers) to become a cognitive business capable of deriving and customers) to become a cognitive business capable of deriving and
acting rapidly on cognitive insights from massive, structured and acting rapidly on cognitive insights from massive, structured and acting rapidly on cognitive insights from massive, structured and acting rapidly on cognitive insights from massive, structured and
unstructured, internal and external datasets. unstructured, internal and external datasets. unstructured, internal and external datasets. unstructured, internal and external datasets.
1.1.1.1. Consolidate critical enterprise data and make it available asConsolidate critical enterprise data and make it available asConsolidate critical enterprise data and make it available asConsolidate critical enterprise data and make it available as----aaaa----
service.service.service.service.
2.2.2.2. Enable dataEnable dataEnable dataEnable data----driven cognitiondriven cognitiondriven cognitiondriven cognition----asasasas----aaaa----service for the enterprise. service for the enterprise. service for the enterprise. service for the enterprise.
3.3.3.3. Transform IBM into a cognitive enterprise.Transform IBM into a cognitive enterprise.Transform IBM into a cognitive enterprise.Transform IBM into a cognitive enterprise.
4.4.4.4. Share the journey. Every enterprise will need to develop a data Share the journey. Every enterprise will need to develop a data Share the journey. Every enterprise will need to develop a data Share the journey. Every enterprise will need to develop a data
strategy to become a cognitive business.strategy to become a cognitive business.strategy to become a cognitive business.strategy to become a cognitive business.
Technology
Cognitive systems have four main attributes
They are able to learn their
behavior through EDUCATIONEDUCATIONEDUCATIONEDUCATION
They support forms of
EXPRESSION EXPRESSION EXPRESSION EXPRESSION more natural for
human interaction
Their primary value is their
EXPERTISEEXPERTISEEXPERTISEEXPERTISE
And their reasoning approach
continues to EVOLVEEVOLVEEVOLVEEVOLVE as they
experience new information, new
scenarios, and new responses
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And they do so at ENORMOUS
scale.4
� Intuitive conversational interface
� Holistic view of customer, both internal and external
� Self-service capabilities to inform and enable decision-makers
� Directly usable by subject matter experts to derive insights
� All enabled through cognitive interaction
Data-as-a-ServiceCognition-based Q&A, enable business users All components for
a CDO to render
their enterprise cognitive:
Organizational considerations,
technology, and business processes
� Reduced time and effort
� Proactive monitoring and alerts
� Continuous learning from data and user feedback
� Build and improve repeatable/productized service offerings
� All enabled through cognitive interaction
User experience journey
CDO experience journey
Transformation From a siloed, largely relational, technical and cultural environment to a cloud-based,
cognitive environment, capable of deriving and acting rapidly on cognitive insights from massive structured and
unstructured, internal and external data.
Outcomes: • Elimination of siloed data – view of data across the enterprise• Reduced support costs and improved consistency and quality of data,
access control and ability to monitor/report usage• Faster access times
• Standardized KPIs• Improved service levels and uptime for business systems• Increased adoption of cognitive methods• Reduce set up time and cost of cognitive projects
CDO Cognitive Journey Map
Trust-as-a-ServicePrivacy by design, in addition to enabling regulatory compliance
Risk InsightsAnticipate and act on supply chain risk, deliver risk mitigation insights
Cognitive Procurement Trusted buying advisor, deep supplier insight, dynamic pricing info
Automate Warehouse Migration Automatic learning and generation of ingestion and integration rules
Cognitive Enterprise Blueprint
Cognitive Enterprise Processes
Cognition-as-a-ServiceWatson Services and APIs
Client 360Increase seller productivity and increase revenue generation through Cognitive sales recommendation
Digital Business Insights Expert assistance with individual selection for marketing and sales
Data Acquisition: Content BuyerCognitive content reviewer on overlap, scope, ”best” provider(s)
Data Curation: Cognitive MetadataCognitive data catalog management, automatic creation/ linkage of business to technical terms
Proactive Client Management Early warning of delivery risk, and proactive opportunities for contract growth
Master Data ProcessesInformation GovernanceTechnology Development
Data Integration: Entity RecognitionSingle engine to assign common identifying code to entities.
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Organizational
Considerations
Business
ProcessesTechnology
Cognitive Enterprise Blueprint Cognitive Enterprise Blueprint Cognitive Enterprise Blueprint Cognitive Enterprise Blueprint • Data strategy catalysts
• Transform and reinvest
• Recruit, retrain, and retain talent
• Business Unit leadership
• Engage top technical talent: Data Scientists, Data
Engineers, Dev Ops, Deep Learning specialists
• Governance and monetization expertise
• Policy and risk
• Essential communities
• Addressing culture change
• CDO Processes: Technology
development, information
governance, client and product
master data processes
• Cognitive Enterprise: Supply Chain,
Procurement, Finance, HR, etc
• Cognitive applications trained
using industry specific data
and leading industry
expertise
• Cognition / AI Services with
ability to contextualize across
all data
• Trust-as-a-service: your data,
your insights
• Cloud services - open by
design; GPUs, fast
interconnect to accelerate AI
training
• Hybrid integration and
deployment choice
• Enterprise cloud container
support
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