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    PREAMBLE

    In the globalization economics, the exchange of products not only takes place in the

    internal country but also expanding on over the world. The commercial process of each

    country combines with the international integration process which create the impulse of

    the world economics. Importing and exporting contribute the important role in the

    development of the world economic system. The import and export activity make the

    solid foundation to improve the internal strength of the country

    In the import and export business, it always contains both the benefits and the risks or

    loss. To dispute settlement related to the payment, loading and unloading, transporting,

    and have the objective evidences to divide into the responsibility of all sides in theprocess to do the sale contact, the buyer or the both sides included buyer and seller must

    indicate the inspecting organization which has been provided quality, reputable,

    independent service. The inspecting organization will become the middleman between

    the buyer and the seller to examine the good condition. The inspection certificate issued

    by the organization is based to definite payment clause and distribute the responsibility of

    all sides. The inspection is the critical service and support for the export and import

    business.From the important scope of the inspection, our group have researched about the

    topic carefully. The main contents of this topic are:

    I. Common information about Inspection

    II. Export and Import Goods Inspection Process

    III. Some basic methods of Inspection

    IV. Some examples related to the inspection of the specific goods.

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    I.COMMONINFORMATION ABOUT INSPECTION1. DefinitionAs the term 172 of 1997 Viet Nam commercial law: Inspection is defined as a

    commercial action carried out by an inspection corporation in order to specify real stateof commodity.

    As VCCI: Inspection is the examination and assessment for most subjects. Inspection

    involves measuring, testing and evaluation criteria applied to validate certain technical

    parameter related to specific expertise. Regular inspection results are compared with the

    requirements and standards issued so as to build specific targets for inspection.

    2. RolesofinspectionCommodity inspection takes an important part in both trading and government

    management.

    In commerce: commodity inspection certificate is an objective evidence to prove

    accomplishment of the parties with their responsibilities.

    y Exporter enterprises: basing on commodity inspection certificate, custom

    departments can be easier to calculate import or export tax because there are

    various tarriffthat make confuse which suitable tariff should be specified and

    applied. Custom department often applies the highest tariff level. Whereas,

    exporter enterprises often use a tariff level which is low as much as possible.

    Subsequently, custom formalities often cost both time and expenditure. With

    commodity inspection certificate, custom formality is carried out quickly and it

    brings exporter enterprisesmore advantages

    y Exporter:Commodity inspection is a process which determines if the quantity

    and quality of commodity meets the criteria that is required in sale

    contracts.Commodity inspection certificate is also a significant document for

    exporter to attain payment.

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    y Importer: If commodities are inspected, importer feels free to receive goods

    which are sufficient quantity and quality in compared with their requirement in the

    contract.CIC is also an important document that must present when claim happens.

    y

    Transporter: Inspection determines criteria which transporters must to obey togain sufficient conditions for transporting commodities.

    y Insurancecompany: inspection determines and measures risk and damage so that

    they have fundamental to pay damages to customers.

    y Bank: commodity inspection certificate is a basis to decide payment for exporter.

    For state management: commodity inspection has significance to support

    government in managing import- export.

    y Custom department: inspection specifies relevant information with imported or

    exported goods such as type, quality, quantity, price which are used to calculate

    tariff exactly and give away situation of loss tariff.

    y Inspection is effective in controlling the quality of imported goods and avoiding

    importing commodity which is lack of quality and negatively impact on consumer,

    environment and domestic market.

    y Custom department inspects commodity of domestic enterprise prior to being

    exported. So they can control over quality goods in order to avoid less quality

    goods which will affect prestigious in long term.

    3. ClassificationBase on subjects, nature, purpose and corporation, time and place, we have numerous

    ways to classify inspection.

    Baseoncontentand subjectinspected: inspection commodity and non- commodity:

    Inspection commodity Inspection non-commodity

    Inspect quality, quantity Inspect condition of the mode of transportations

    Inspect package, marking Inspection transportation mode before renting.

    Inspect source and origin Inspection in goods preservation

    Inspect volume of liquid goods Inspection in environment, hygienic

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    Inspect safety standard for using Inspection transportation mode prior to being

    repaired, demolished.

    Baseonpurposeand corporationcarriesout,inspectionisclassified into

    y

    Trading inspection is the examination and assessment regarding to quantity,quality, package, marking, sanitary in conformity with the sale contract. Besides

    it also inspects condition and capacity of mode of transportation in conformity

    with contract of carriage; cause of risk and damage which is a document for

    insurance company to compensate for customer.

    y The inspection is carried out by inspected corporation which operates neutrally

    and conducts as customers requirement.

    y Mandatory inspection: it is applied for some special commodity which is regulatedin a list and carried out by stated corporation. However, the commodity inspection

    certificate does not have value in claim between the buyer and seller. It only

    satisfies the management of government.

    y Inspection with the purpose of determination tariff and custom formalities as

    custom departments requirement.

    y Inspection quality ofspecial commodity

    y Inspection machine, device, invested project which is regulated in the foreign

    investment laws in Viet Nam. It is conducted by neutral corporation in order to

    control the real value in investment.

    Baseontimeand placeinspection,itincludes

    y Inspection in production

    y Inspection merchandise exchange

    y Inspection commodity prior to being discharged

    4. Someleadinginspectioncompaniesin VietNam4.1Vinacontrol4.1.1 In General

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    The Viet Nam Superintendence and Inspection Joint StockCompany Vinacontrol

    have become the largest and the most reputable Inspection Company in Vietnam.

    Vinacontrol specializes in providing inspection, analyzing and testing services and other

    related services to requesting local and international clients.A

    ccording ISO/IEC

    17020standard, Vinacontrol is Independence Criteria for type A inspection body.

    Vinacontrol's head office is located in Hanoi and a wide network of over 20

    branches and sub-branches located at the big cities, main ports, trading centers and

    frontier passes through out Viet Nam.

    Vinacontrol has a team of over 600 qualified and professional managers, surveyors

    and staffs.

    Vinacontrols facilities have been continuous equiped to meet the client'srequirements of inspection, testing, analyzing and modernized which are fully capable of

    inspection, testing and analyzing requirements of clients. There are 6 (six) laboratories

    certified in conformity with the national standard (VILAS).

    Vinacontrols Quality Management System are certified as follows:

    - ISO 9001 certified by BVC (Bureau Veritas Certification).

    - ISO/IEC 17020 certified by BoA (Bureau ofAccreditation)

    - ISO/IEC 17025 certified by BoA (Bureau ofAccreditation).At the moment Vinacontrol is expanding to new services, such as: Property valuation

    and enterprise consultancy and verification of construction project; Environtmental

    consultancy and appraisal; Certification of product and quality management system.

    These services creat new value as well as opportunity to meet the customers'

    requirements. Our new services are highly appreciated and supported by clients.

    Vinacontrol has set up, maintained and developed the relation co-operation; working

    as sub-contractor/agent of leading internation inspection companies in China, Japan.

    Korea, India, Iran, Asian countries, England, France, Switzerland, Russia, USA, Cuba...

    Vinacontrol is member of Vietnam Chamber of Commerce and Industry (VCCI);

    Vietnam Food Association (VFA); Vietnam Tea Association (VITAS); Vietnam Pepper

    Association (VPA); Vietnam Cashew Association (VINACAS); The Grain and Feed

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    Trade Association (GAFTA), Vietnam Association for anti-countereiting and trade mark

    protection (VATAP), Vietnam Steel Association (VSA)...

    4.1.2 History24/10/1957: Decision No. 514/

    B

    TN-TCCB

    dated 24/10/1957 on foundation ofVIETINSPECT including Inspection Department issued by The Minister ofMinistry of

    Trade.

    16/7/1974: Decision No. 513/BNgT-TCCB dated 16/7/1974 on splitting off

    Inspection Department from VIETINSPECT and naming The Vietnam Superintendence

    and Inspection company (Vinacontrol) issued by The Minister ofMinistry of Foreign

    Trade.

    12/11/1988: Decision No. 420/KTN-TCCB dated 12/11/1988 on merging TheVietnam Superintendence and Inspection company (Vinacontrol) and VIETINSPECT

    into The Vietnam Superintendence and Inspection company (Vinacontrol) issued by The

    Minister ofMinistry of Foreign Economic Relation.

    2004 and 2005: Decisions No. 1758/2004/Q-BTM dated 29/11/2004 and No.

    1525/QD-BTM dated 24/5/2005 on changing The Vietnam Superintendence and

    Inspection company into The Vietnam Superintendence and Inspection Joint Stock

    company (Vinacontrol) issued by The Minister ofMinistry of Trade.Since 1st June 2005, Vinacontrol has operated under Joint stock owned form, details

    as follows:

    - Name: The Vietnam Superintendence and Inspection Joint StockCompany

    - Abbreviated address: VINACONTROL

    - Address: No.54 Tran Nhan Tong Str., Nguyen Du Ward, Hai Ba Trung District,

    Ha Noi City.

    - Business registration certificate number: No.0103008113

    - CharterCapital: 78,750,000,000 VND

    - Legal representative: MrBui Duy Chinh Chairman

    On 21/ 12/ 2006, Vinacontrol 's shares were officially listed on the Hanoi Stock

    Exchange

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    - Code of Share: VNC

    - Quantity of shares: 7,875,000

    - Transaction registration value: 78,750,000,000 VND

    Vinacontrol now has become the biggest and the most reputable inspection companyin Viet Nam.

    4.2Bureau Veritas VietNam Ltd4.2.1 In GeneralBureau Veritas Vietnam is a professional service firm dedicated to Quality, Health &

    Safety, Environment (QHSE), Management and Social Responsibility, in the field of

    Aerospace, Automotive, Construction & Real Estate, Electrical & Eletronic, Food,

    Government Services & International Trade, Industrial Equipment, Marine, Oil & Gas,Power & Utilities, Process Industries, Retail, Services, Transport & Infrastructures.

    Bureau Veritas Vietnam delivers a comprehensive range of services including inspection,

    testing, audit, certification, ship classification and related assistance, training, outsourcing

    and advisory services. It is a full subsidiary ofBureau Veritas S.A, a company set up in

    1828, and has now a network that covers 140 countries , includes more than 900 offices

    and laboratories with over 40,000 skilled employees servicing 370,000 customers accross

    a wide range of end markets.Created in 1828, Bureau Veritas is a world leader in conformity assessment and

    certification services.

    We help our clients to improve their performances by offering servicesand innovative

    solutions in order to ensure that their products,infrastructures and processes meet

    standards and regulations in terms of quality, health and safety, environmental protection

    and socialresponsibility.

    Bureau Veritas is recognized and accredited by major national and international

    organizations.

    4.2.2HistoryofBureau Veritas

    Founded in Antwerp in 1828, current Belgium, the Information Office forMaritime

    Insurance had a simple mission: to give shipping underwriters up-to-date information on

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    premiums in use at commercial centers and provide precise information on the state of

    ships and equipment.

    In 1829, the company was renamed Bureau Veritas, adopted the emblem of Truth as

    its official logo and edited its first Register of some 10,000 ships. In 1833 the head officetransferred from Antwerp to Paris, where a branch office was set up in 1830.

    The company went from strength to strength, expanding into new areas such as Control

    ofMaterials, for iron and steel inspection in the burgeoning railway industry, as well as

    inspecting factory equipment. In 1922, the French government entrusted Bureau Veritas

    with the official control of airworthiness certificates for civil aircraft. Nor was the

    automobile industry neglected: Bureau Veritas created a service to check buses, coaches

    and trucks in 1927.y TheFoundationofthecompany, 1828

    In the winter of 1821, violent storms raged across Europe causing some 2,000

    shipwrecks and 20,000 deaths. The situation was disastrous for insurance companies.

    Most of them went bankrupt, and for those that survived the competition in coming years

    from newcomers in the market was particularly fierce. It was during this critical period

    that two underwriters, Alexandre Delehaye and Louis van den Broek, and an insurance

    broker, Auguste Morel, established the Bureau de Renseignements pour les Assurances

    Maritimes (Information Office forMaritime Insurance).

    Founded in Antwerp (Belgium) in June 1828, the company had a simple mission: to

    keep underwriters up to date with the various premiums in use at different commercial

    centers and to provide all the necessary information for determining the level of

    confidence in ships and equipment.

    In 1829, the company was renamed Bureau Veritas, the first Register was edited -

    which included 10,000 ships - and an emblem for Truth was adopted as the company

    insignia.

    y 1830-1980

    In 1830 a branch office was created in Paris. But by 1833 activity had expanded so

    much that the head office was transferred to the French capital.

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    The Bureau's presence did not go unnoticed in other fields. The company was quoted

    in three Jules Verne novels:

    - 20,000 Leagues under the Sea (1869)

    - TheM

    ysterious Island (1874)- The Survivors of the Chancellor (1875).

    and the name Bureau Veritas entered both the French dictionary Larousse and

    Webster's Revised Unabridged Dictionary (1913).

    With the expansion of the Industrial Revolution, Bureau Veritas broadened its range

    of services. The introduction of iron and steel into ship building had made materials

    inspection at production sites crucial. In 1910 a new service was created, "Control of

    Materials". Its purpose was to examine all the materials used in everything fromindustrial equipment, to diesel motors, locomotives and the like, as well as the very

    factories themselves.

    Then in 1922, the French government entrusted Bureau Veritas with the official

    control of airworthiness certificates for civil aircrafts. (The company's substantial

    experience acquired in the maritime field had already proved most valuable.) The new

    Aeronautical Service established thorough procedures based on periodical surveys with

    reference to specific rules.Similarly, requests from insurance companies for periodical technical surveys of

    buses, coaches and trucks in France led to the creation of the Automobile Service in

    1927.

    With the increasing number of accidents during the construction boom that followed

    the First World War, insurers realized they could no longer cover the risks unless there

    were pre-existing controls in place. Again Bureau Veritas responded to the market, and in

    1929 it established the "Control Service forBuildings & Civil Engineering".

    By 1932 Bureau Veritas had established its own laboratories at Levallois-Perret near

    Paris for metallurgical and chemical analysis, and the testing of building materials.

    y 1980-1990

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    Between 1980 and 1990 Bureau Veritas set up a number of new subsidiaries in

    response to specific needs.

    Bivac - In 1984 the government of Nigeria approached Bureau Veritas to deliver pre-

    shipment inspection of imports. It was a brand new business venture for the company,and one that it would quickly master and take to other countries. A global network was

    soon established to work with governments across the globe.

    BVQI - Now Bureau Veritas Certification - By 1988, quality imperatives and ISO

    certification had became key issues for many companies. With the growing need

    for independent third party systems certification, Bureau Veritas was in a strong position

    to respond.

    Veritas Auto - 1990 saw the creation of a major subsidiary to handle the periodicalinspection of motor vehicles. This activity was ceded a few years later.

    y 1990-2000

    In 1995, two new corporate shareholders, CGIP and Poincar Investissement, injected

    fresh impetus into Bureau Veritas activities. At the same time, the global economic

    environment was evolving ever faster. The Asian economic boom and the emergence of

    strong economies in Russia and Eastern Europe were transforming the market. Moreover,

    in Europe and North America, a growing focus on quality, health, safety and

    environmental issues arrived hand in hand with a proliferation of new regulations. Fast

    developing countries started aligning their regulations with those in the USA and Europe.

    Standards began to move up the supply chain as developed economies demanded that

    their suppliers in other parts of the world comply to the same norms.

    In this challenging environment, Bureau Veritas established a set of priorities based

    on external growth that helped strengthen its position in the more mature economies.

    MajorAcquisitions:

    1996 was an important year with a significant merger in France: Bureau Veritas

    acquired 100 per cent of CEP capital and became the French leader in conformity

    assessment of building construction.

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    Shortly after, the acquisition of two well-established US firms with testing labs in

    Asia - ACTS (Acts Testing Labs) in 1998, and MTL (Merchandise Testing Laboratories)

    in 2001 added a new core competence to the company's portfolio: its position was now

    firmly strenghtened in consumer products testing. The C

    onsumer Products ServicesDivision" is now one of the world leading quality assurance providers for the consumer

    product manufacturers and retailers.

    y Buildingsolid growth platforms,2000onwards

    In the past few years, Bureau Veritas has streamlined its organization to enable a

    better market focus and keep a strong growth momentum. The Group is now structured

    along 8 global businesses :

    - Marine- Industry

    - Inspection and In-Service Verification

    - Construction

    - Certification

    - Commodities

    - Consumer Product Services

    - Government Services and International Trade

    Bureau Veritas has achieved a strong competitive edge in its 8 global businesses,

    with:

    - All 8 global businesses positioned on markets with high potential and significant

    growth.

    - Worldwide leadership positions in each one of these businesses.

    - The ability to leverage an efficient and dense international network.

    - An in-depth technical expertise recognized by relevant authorities and accreditation

    bodies.

    - A solid track record of growth through acquisitions.

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    The flow of acquisitions has been particularly active in the past 5 years, enabling the

    emergence of solid growth platforms forBureau Veritas, in 3 countries in particular: The

    United States ofAmerica, The United Kingdom, Australia.

    4.3SGS VietNam Ltd

    4.3.1IngeneralSGS is the worlds leading inspection, verification, testing and certification company.

    Recognized as the global benchmark for quality and integrity, we employ more than

    67,000 people and operate a network of over 1,250 offices and laboratories around the

    world.

    SGS has been providing quality service, reputation, bringing international

    independent in Vietnam in 1989.These services to support entrepreneurs Vietnam to international markets and increase

    their reputation as a supplier in the world market and ensure that the products of

    international buyers paid to meet the requirements of customers.

    In September 1997, SGS Vietnam became independent appraisal company first

    International licensed to establish the company 100% foreign investment in Vietnam.

    Currently, SGS has over 220 professional staff and active work in offices across the

    territory of Vietnam, providing the skills mastered in high levels in the field ofInspection, Certification, Testing by the use of laboratory equipment most sophisticated

    available in Vietnam.

    Customer satisfaction is the main standard of the SGS Group. They guarantee

    satisfaction based on the development of good relationships with customers, allows them

    to anticipate and meet the changing needs quickly when changes in the global market

    today .

    They are constantly looking beyond customers and societys expectations in order to

    deliver market leading services wherever they are needed. As the leader in providing

    specialized business solutions that improve quality, safety and productivity and reduce

    risk, we help customers navigate an increasingly regulated world. Their independent

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    services add significant value to our customers operations and ensure business

    sustainability.

    They aim to be the most competitive and the most productive service organization in

    the world. Our core competencies in inspection, verification, testing and certification arebeing continuously improved to be best-in-class. They are at the heart of what we are.

    Our chosen markets will be solely determined by our ability to be the most competitive

    and to consistently deliver unequalled service to our customers all over the world.

    4.3.2 HistoryofSGSEstablished in 1878, the company started by offering agricultural inspection services

    to grain traders in Europe. From those early beginnings, we grew in size and scope as our

    agricultural inspection services spread around the world. On 19 July 1919, the company

    adopted the name of Socit Gnrale de Surveillance (today, known as SGS). During the

    mid-20th century, we began to diversify and started offering inspection, testing and

    verification services across a variety of sectors, including industrial, minerals and oil, gas

    and chemicals, among others. In 1981, the company went public.

    The current structure of SGS, consisting of 10 business segments operating across 10

    geographical regions, was formed in 2001. From our beginnings in 1878 as a graininspection house, we have steadily grown into our role as the industry leader. We have

    done this through continual improvement and innovation and through supporting our

    customers operations by reducing risk and improving productivity.

    They help customers all over the world operate in a more sustainable manner by

    improving quality and productivity, reducing risk, verifying compliance, and increasing

    speed to market. Their range of services cover all industry sectors and touch the products

    and services that consumers around the world rely on countless times in their everydaylives. From the energy that powers the cars we drive and the homes they live in, from the

    food on our plates to the clothes on our back, from the quality of the air we breathe to the

    safety of the pharmaceuticals we take, SGS provides independent services that make a

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    difference in peoples lives. At the end of the day, their value lies in what their services

    make possible for our customers and, ultimately, for their consumers.

    4.4ITS VietNam Ltd4.4.1

    Ingeneral

    ITS Viet Nam ( Intertek Testing, Inspection and Consulting Services) provides

    laboratory testing, laboratory outsourcing, consulting, cargo inspection and certification

    services for clients in a wide range of industries on a global basis. Industrial and

    commercial organizations choose Intertek for quality, professionalism, performance and

    solutions. Intertek is the world's largest product testing, inspection and certification

    partner providing manufacturers and retailers with a wide range of support and expertise.

    For more than 126 years, companies around the world have depended on Intertek toensure the quality and safety of their products, processes and systems.

    We go beyond testing, inspecting and certifying products; we help customers improve

    performance, gain efficiencies in manufacturing and logistics, overcome market

    constraints, and reduce risk. Weve earned a reputation for helping our customers

    increase the value of their products, gain competitive advantage, and develop trusted

    brands. Through our services we help our clients to minimise the adverse health and

    environmental impact of their products and processes for the benefit of society as awhole.

    Intertek is the industry leader with more than 30,000 people in 1,000 locations in over

    100 countries. Whether your business is local or global, we can ensure your products

    meet quality, health, environmental, safety, and social accountability standards for

    virtually any market around the world. We hold extensive global accreditations,

    recognitions, and agreements, and our knowledge of and expertise in overcoming

    regulatory, market, and supply chain hurdles is unrivaled.

    4.4.2 HistoryThe Intertek story starts at the inception of the modern testing industry. The history of

    Intertek spans 126 years, and evolves from the combined growth of a number of

    innovative companies.

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    y 1880 1900

    Mr. Caleb Brett founds a marine surveying business in the United Kingdom to offer

    independent testing and certification of ships' cargoes (1885).

    M

    r.M

    ilton Hersey establishes a chemical testing laboratory inM

    ontreal, Quebec,pioneering the idea of independent testing laboratories (1888).

    Mr. Thomas Edison establishes the Lamp Testing Bureau of his Edison Electric

    Illuminating Company in America, the origin of the world's electric light industry (1896).

    The Lamp Testing Bureau is later renamed 'Electrical Testing Laboratories,' and later

    shortened to 'ETL.'

    It grows to provide testing to General Electric and other industries being created by

    new invention at the time, such as air-conditioning, over the next 40 years.y 1900-1940

    SEMKO is founded in Sweden to provide Swedish electrical and electronic product

    safety testing (1925).

    SEMKO registers the 'S-Mark.' It becomes a product testing organisation accredited by

    the Swedish government for its mandatory certification.

    It further expands to provide certifications for products in wider Nordic markets, and

    the international electrical and electronic industries over the next 40 years.

    Mr. Chas Warnock forms the Chas WarnockCompany in Montreal, Canada to inspect

    steel products (1927).

    y 1940-1980

    Milton Hersey and Chas Warnock merge their companies to create 'Warnock Hersey',

    one of the largest testing and inspection entities in Canada (1954). The company expands

    into minerals, lumber testing and the US market.

    Inchcape, a diverse international group at the time enters the testing industry by

    establishing 'Labtest' Hong Kong to serve the internal needs of the Dodwell companies, a

    multinational corporation acquired by Inchcape (1973).

    Labtest originally focuses on textile testing, and later broadens across other consumer

    goods. It is the first commercial consumer goods testing facility in Hong Kong.

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    Labtest expands internationally, extending its business in the United States (1975) and

    establishing labs in the Philippines (1979), Taiwan (1982), New York city (1983),

    Singapore (1984), Thailand (1985) and the UK (1987) and China (1989).

    Inchcape acquires multiple testing and inspection companies, ranging from petroleum,petrochemical, textiles, to electronics and minerals testing (1975- 1980)

    y 1980-2000

    Inchcape reorganises. It forms a specific testing business stream, 'Inchcape Testing

    Services' (1987), including Labtest and its other acquisitions in the testing, inspection and

    certification area.

    Inchcape acquires the Caleb Brett group of companies, and the government trade and

    inspection services businesses in the UK ('Foreign Trade Standards') and the US (IntertekTesting Services and Intertek Services International) (1984-87).

    Labtest acquires the product safety consulting business RAM (Risk Analysis &

    Management). RAM supports clients such as McDonalds and their toy safety

    programme (1988).

    Inchcape acquires ETL Testing Laboratories (1988).

    Inchcape continues its acquisitive path, buying Warnock Hersey in North America

    (1992) and SEMKO in Sweden (1994), and other testing companies. It amasses a range

    of accreditations and registrations needed to provide certification, inspection and testing

    services across various industries including automotive, aerospace, electronic and

    consumer goods.

    Inchcape's Testing Services division is bought as part of a management buy-out by

    Charterhouse Development Capital, a global investment company (1996).

    The company is renamed 'Intertek Testing Services,' forming the present-day Intertek.

    Richard Nelson, the existing CEO of Inchcape Testing Services, becomes CEO of

    Intertek.

    y 2000 Present

    Intertek lists on the London Stock Exchange on 29 May 2002, becoming Intertek

    Group plc.

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    It lists with a share price of 4, market capitalisation of 614m, and joining the FTSE

    250 in the Support Services sector.

    Intertek's stock symbol is ITRK.

    Upon listing, Intertek had around 10,500 employees and around 750 laboratories andoffices worldwide and generated around 450m revenue per annum.

    Intertek continues to expand by acquiring complementary companies in the testing,

    inspection and certification arena, with the wider focus on providing quality and safety

    services across a wide range of industries (2000 to present).

    Intertek expands its own services and operations in growing areas such as supply-chain

    management and ethical sourcing services, industrial asset inspection, food,

    pharmaceutical renewable energies and bio-fuels, solar and wind-powered productservices.

    It commences major laboratory outsourcing contracts with companies, including BP,

    Kodak, DSM, Unilever, ICI, Sabic, Volkswagen and Lilly.

    Richard Nelson, CEO of 20 years, retires. Dr. Wolfhart Hauser is appointed CEO in

    2005.

    Intertek internal business units were aligned around customers' industries into four

    core divisions in 2006.In January 2011, we reorganised our operational structure to further improve the

    alignment of our business lines with those of our customers, and renamed certain

    divisions to better describe their core activities.

    Oil, Chemical & Agri is renamed Commodities, and incorporates Minerals; Analytical

    Services is renamed Chemicals & Pharmaceuticals, and incorporates Health &

    Environmental; Industrial Services is renamed Industry & Assurance, and incorporates

    Food, Agri, and Upstream Services.

    Intertek's share price on the London Stock Exchange exceeds the 10-mark for the first

    time in June 2007; and 2011 marked the first time that the share price exceeded the 20-

    mark.

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    Intertek's annual revenue exceeds GBP 1 billion in 2008, reporting total revenue of

    1,003.5k for the full year.

    Intertek enters the FTSE 100 for the first time in 2009.

    InM

    ay 2011, Intertek completed its acquisition ofM

    oody International for 450million. As a result, the number of Intertek employees reaches 30,000.

    On 31 December 2010, Intertek had a market capitalisation of 2.9 billion, and on 5

    August 2011, Intertek reached market capitalisation of 3 billion.

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    II.EXPORT ANDIMPORT GOODSINSPECTION PROCESS

    1.Inspectionprocessforexportinggoods

    1.1ForexporterWhen signing the import and export contract or opening letter of credit, the buyer or

    both sides often appoint one independent inspecting organization which is reliable to test

    the goods before exporting. Inspecting certificate of this organization is the basis of

    payment and solving dispute which can happen after that. All costs are paid by the seller.

    The exporter must perform the following formalities:

    - Filling in the inspection order and appending a seal before sending it to the inspecting

    organization

    - Attaching contract or L/C in which specifies the scope of inspection, sampling

    method, inspection criteria and norms for inspection

    - Determining an exact appointment and contact with organization staff for inspection

    - Negotiating about the inspection fees

    Theexportersobligations

    - The seller has responsibility to layout the equipment, employee and necessary

    material to serve the inspection on the spot. If the inspecting organization does all

    preparation instead of the exporter, all costs will add in the inspection fees which are

    agreed.- After signing the bill of lading (B/L) or airway bill (AWB) with the shipper, the

    exporter should supply one copied B/L orAWB for inspecting organization in order

    to get the inspection certificate.

    1.2Fortheinspectionorganization

    Exporter Inspectingorganization

    Importer

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    The inspecting organization must do the following steps:

    Step 1: Recievingtheinspectingorder

    All required documents

    -

    Inspection order according to the sample of inspecting organization- Inspection order of business organization, foreign individuals.

    - Inspection order of shipper, airways, other transportation owner

    - Inspection order of international colleagues

    - Inspection order of custom, public security, court, the other organization relating the

    state

    The way to receive the request

    -

    Direct- By fax

    - By email ( just for foreign customer)

    - By telephone (just for closed customer or urgent emergency. However the person

    receiving the phone has to take the responsibility and finish all formalities, then write

    all content in inspection order by telephone record1, signing and marking the

    ordinal number in the inspection order note.

    Step2: Testingtheinspectionorderand attached documents

    - Test about aministration formalities:

    y Inspection order must contain the date when issues the order, name and signature of

    requester.

    y If the requester is business unit, the inspection order must contain legal entity name,

    competent persons name and the seal.

    y If the requester is individual, the inspection order must contain the requesters name,

    the address, ID number.

    - Defining the customers request

    y Type of the inspection

    1T ghi chp gim nh bng in thoi

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    y Date and address of inspection

    y Date issued the inspection certificate

    y The number of inspection certificate is issued in Vietnamese or foreign language.

    - The method of payment, the number account in the bank (if necessary)

    - Checking the attached documents

    The attached documents have to be sufficient and united about data and material. They

    have to be suitable with the list which is indicated in inspection order about name of

    goods, kinds of goods, marking, name of ship, bill of lading and in accordance with

    the time among those documents

    - Checking with the witness of contract or the sample of good (if have).

    Step3: Evaluate the technicalcapability,and determining theconditions tocarry

    outtheinspection.

    In all the previous steps, if it hapens any problem, the inspecting organization has to

    discuss directly with the exporter. Then continue to discuss about some factors.

    y Employee: professional requirement, the amount of inspectors, collaborators (if

    necessary)

    y Equipment: kinds of, quantity of instrument is used on the spot

    y Other materials

    y Cost (transportation, accommodation,..)

    y The documents

    y The method for inspection.

    Step4:Offeringthecostforinspection

    If the customer accepts the offered cost, all following the steps will be carried out.

    Step 5: Acceptingtheinspectionorderorrefusinginspection

    If the inspecting organization does not have capability or the customer does not

    supply sufficient documents, papers, the essential information, the organization will

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    decide to refuse inspection. If they accept the inspection requirement, they should

    confirm that. Two ways for confirming:

    y Confirming the inspection requirement by the document

    y Signing in the left corner of inspection orderStep 6:Conductingtheinspection

    Inspecting organization has responsibitity to lay out professtional and capable

    inspectors to carry out the task and conduct adequately all terms of inspection according

    to the method and standard regulation.

    In common, the inspection of export good will be conducted with three steps:

    a. The inspection will be happened officially while the goods seem to be enough

    amount, quantity, and get all quality regulations, then chose sample and send to test.

    - Checking the condition of arrangement and preservation goods in the warehouse: the

    goods have to arrange according to each area which help the inspectors easy to

    inventory the quantity and get sample.

    - Checking package: the condition of package, marking, the manner of packing.

    - Checking goods: only do the test with the whole and dry pack. For equipment, we

    have to check the condition of preserving machines, quality target through running themachine.

    - Sampling

    y In the sampling process, if inspectors discover that the same kind of goods have a lot

    of different specification, they should get each sample for every specification, besides

    determining the scale of each kind. After the sampling, the inspectors have to inform

    the quantity of sample by the sampling note and put in that pack, then writing invoice

    and send for the requester.

    y Take photos for goods (if necessary).

    b. Making the sample and analyst the sample

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    y After getting the sufficient quantity of sample, inspectors will use the necessary

    methods to make the representative sample for pack. The representative sample is

    divided into:

    Saving sample Trial sample

    Sample for the buyer or the seller ( if necessary)

    y Analysting the sample: when sending the sample for checking must attach the

    inspection order. The inspection order should be divided into two copies: the first

    copy attach to the sample, the second copy have to contain the signature of the

    inspection department. It is saved in the inspection file.

    c. Handling the result

    When having the result, inspectors need to compare with the contract, L/C or sample

    to have comment on the compliance of the checking result. If it has any the

    suspiciousness about the result, inspectors must conduct the test again from the first step,

    if necessary getting sample again. Especially, for the exported goods, if the result is not

    suitable, inspectors have to inform to requester in order to find out the solution.

    y

    Supervising the loading process from the warehouse to the transportation by theseaway, airway, railway

    y Supervising the loading to the transportation. In the case of transporting good by

    container is loading by the owners arrangement, counting and affixing the seal tin

    step 2 and step 3 will be done the same time

    y Note: if the customer has any supplement or changing the content of inspection, he

    should notify through document.

    Step 7: Approvingand grantingtheinspectioncertificate

    - The inspection certificate must be examined and reviewed carefully before issued, in

    order to ensure all requirements of customer.

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    - The inspection certificate must contain the signature of inspector and the authorized

    representative of the inspection organization, adding the name of them.

    - The inspecting organization issues the inspecting certification exactly, faithfully and

    in time for exporter with the content in conformity with contract.y Payment according to L/C, D/A, TTR

    y Notifying to the buyer that the inspection process has been finished.

    y Notifying to the carrier, insurer about all information in detail about goods and

    prepare a suitable solution for carrying.

    Step 8:Sendingtheinspectioncertificateforexporterand handlingthecomplaint (if

    any)

    When having any complaint, the inspecting organization ought to examine all file and

    the process of inspection in order to oppose to the claim

    Step 9:Savingtheinspectionfile.

    - The inspection file has to include all following document:

    - The inspection order.

    - The inspection certificate

    -The paper recording the evolutive inspection

    - Other related documents

    - The time to save the inspection file: 3 years. Especialy to the inspection file have any

    complaint in the inspecting process, they must be saved 5 years.

    2. Inspectionprocessforimportinggoods:2.1Forimporter- When importing good, if discovering any problems about the amount, quantity,

    package, quality or the loss, the importer must set the appealing letter and

    immediately sending to the related organization to get the claim right.

    y Claiming the seller: about the lack of the amount of goods, package, and poor quality,

    wrong in the name of good, marking, and brand

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    y Claiming the insurer: the cargoes are lost but they are insured.

    y Claiming to the forwarder at the port of unloading: the loss of cargo is not under limit

    of insurance but the importer can prove the fault of shipper or the forwarder.

    -The importer should invite one neutralist and independent organization for inspectingthe good and getting the inspection certificate to definite the claim, and conpensation.

    - The importer should pay attention that:

    y Inviting the inspecting organization indicated in the import and export contract or in

    law. It is the prestige organization.

    y The inspection can be conducted by one neutralist organization or many inspecting

    organizations which represent for the buyer, the seller, insurer, or shipper.

    - The formilities of inspecting requirement:

    y Sending the inspecting order or signging the long-term inspecting contract when has

    the large amount of cargo or many voyages.

    y Attaching the commercial contract, packing list, invoice, or quality certificate and

    drawing-board document (with the machine, equipment)

    y Appointing date, address for inspection

    y Deal with cost, condition and content which should be examined in detail.

    2.2. Totheinspectingorganization

    Step 1: Recevingtheinspectionrequirement

    Step2: Testingtheinspectionorderand attached documents

    Step3: Evaluatingthetechnicalcapability,and determiningtheconditionstocarry

    outtheinspection.

    Step 4: Offering the cost of inspecting (if the importer accepts the cost level, thefollowing steps will be continued)

    Step 5: Acceptingtheinspectionorderorrefusinginspection

    Step 6:Conductingtheinspection

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    According to the specific request of the importer, the inspection organization will

    conduct the following category:

    - Checking the number of goods, the quantity, quality, package, marking, brand, the

    good condition.- Checking the loss for complaining to the exporter, insurance agent, the carrier or

    applying the tax deduction

    - Checking the value of imported equipment, and taking over the machinery and

    equipment system which are bought for investing import.

    Step 7: Approvingand grantingtheinspectioncertificate

    After finishing the inspecting obligation, the inspecting organization will issue the

    inspecting certificate for importer so that the importer can make customs clearance or useit like an important certificate in the complaining file which is sent for related sides. The

    complaining file includes:

    y Inspection certificate

    y The complaining letter

    y The origin documents for importing goods ( B/L, packing list, invoice,)

    y The provable documents: Cor, Roroc, survey record,

    y The claim letter indicates clearly about the cost, the manner for compensation (paying

    the banking account, sending the extra goods).

    y Other records.

    Step 8:Sendingtheinspectioncertificateforimporterand handlingthecomplaint

    (ifany)

    Step 9:Savingtheinspectionfile.

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    III.SOME BASIC METHODSOFINSPECTION

    1. Method ofinspectinggoodsspecificationand quality1.1Definition

    Inspecting goods specification and quality is checking the norms or the figures about

    specification, quality of commodities according to articles that were written in contract,

    L/C or customers request.

    Inspected goods are the volume of commodities having the same specification and

    quality, same quality inspection certificate and are appointed by clients request.

    1.2ProcessPreparation

    Step 1:Checking Receiving inspection order procedure

    Step 2: Examining enclosed documents: Contract, L/C, Packing list, technical

    document (if product is machines or equipments: map, technical drawing, instruction

    manual), the figures, checking method, expected date for loading on board (exported

    goods), expiry date of claiming (imported goods).

    Step 3:Anticipative tasks: planning tasks must be done on the location, calculating

    the quantity of samples must be taken for inspecting, predicting difficulties and way tosolve problems.

    Step 4: Preparing papers, equipments, bags and preserve machines samples, camera,

    etc.

    Worksonthescene

    Step 1:Checking arrangement and preservation of goods at the warehouse: Goods

    must be arranged by sections or areas for examining, counting quantity, taking samples

    conveniently.Step 2:Checking packings: status, code, packing method, etc.

    Step 3:Checking goods: only examining undamaged and dry commodities.Machines,

    equipments: checking quality norms by operating them.

    Step 4: Taking samples:

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    In the process of taking samples: if discovering the qualitys differences in same one

    kind of goods, we have to take samples according to each kind of qualities, and specify

    each types rate. After taking samples, we have to notify the numbers of samples by

    samples paper note and leave it in the package. We also specify the weight of all samplesand send receipt to the customers.

    Taking photograps of goods (if necessary)

    Creatingand analysingsamples

    Creatingsamples:After taking enough necessary samples, we use appropriate mix

    and filter method to create representative samples for goods. Samples are divided into

    following parts:

    + Saving sample+ Trial sample

    + Sample for buyer (or seller) (if necessary)

    Analysingsamples: When sending samples to inspection company, we have enclose

    samples inspection order paper. And samples inspection order paper must be set up

    for 2 sets: 1 set attached with samples, second set (with inspection organizations

    signature) is saved in inspecting documents.

    Resultsprocessing

    Comparing the results to contract, L/C or orgininal samples and giving comments

    about the appropriate of checking results. If having doubts about resutls, we need to re-

    inspect from step 1 carefully, if necessary, we have to take samples again. For exported

    goods, if results are not suitable, inspection organization have to nofify the customer for

    solving problems.

    Issueinspectioncertificate

    Inspection certificate is granted as soon as finishing all aboved tasks and not later than

    3 days from the day finishing inspection, and before the expiry date of claiming

    (imported goods). Inspection certificate sample according to customers request, contract,

    L/C or if not have particular regulation, inspection company will grant inspection

    certificate with their form.

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    2. Method ofinspectinggoods detailquantity2.1Definition

    Inspecting imported goods detail quantity is specify the real number of commodities

    (undamaged bag cargos, packages) and compare to goods quantity of the seller.Inspected goods are the volume of commodities having the same specification and

    quality, same quality inspection certificate and are appointed by clients request.

    2.2ProcessPreparation

    Step 1:Checking Receiving inspection order procedure

    Step 2: Examining enclosed documents: Contract, L/C, Packing list, technical

    document (if product is machines or equipments: map, technical drawing, instructionmanual), the figures, checking method, expected date for loading on board (exported

    goods), expiry date of claiming (imported goods).

    Step 3:Anticipative tasks: planning tasks must be done on the location, calculating

    the quantity of samples must be taken for inspecting, predicting difficulties and way to

    solve problems.

    Step 4: Preparing papers, equipments, bags and preserve machines samples, camera,

    etc.Worksonthescene

    Step 1: Checking codes, arrangement and preservation of goods. Goods must be

    arranged by sections or areas for examining, counting quantity, taking samples

    conveniently. If the quantities of packages are not enough representing for goods, we

    must notify to customers by document for rejecting or delaying inspection.

    Step 2:Checking packings before opening. If find out damaged packing, we have to

    separate them to different area. After that, we must notify to the owners of goods for

    supplementing damaged inspection order or finding ways to solve problems.

    Step 3:

    Checking quantity of goods: only examining undamaged and dry commodities.

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    Notes: For commodities that we have to open 100% bags or packages, but there were

    some damaged packages, we only inspect the opened bags or packages. For commodities

    that we have to open X% bags or packages, but the numbers of remained bags or

    packages are not enough for X% or it has X% but not enough for representing for allcommodities, we only inspect the opened bags or packages.

    Inspecting method: Basing on purchasing unit in Contract, L/C; we will measure,

    count directly or by intermediate way through machines, specialized watches. The figures

    that we collected can be the numbers of all or remained goods after deducting the

    compensation (damaged electronic components, equipments, machines) or deducting the

    inappropriate figures (margin part of PE material, woods cover)

    Notes: If discovering damaged goods, wrong specification, we have to fully recordthis situation in inspection process paper. Inspection results must be written by real

    quantity of each types, each packages.

    Taking photographs of goods (if necessary)

    Step 4:Calculating and processing results

    Calculating results:Basing on inspecting results on the location, we will calculate by

    each kind of goods and compare to the customers document.

    Processing results: For imported goods: certify results, compare to the quantity of theseller. For Exported goods: if not have enough goods, we must notify to the customers for

    solving problems.

    Issueinspectioncertificate

    Inspection certificate is granted as soon as finishing all aboved tasks and not later than

    3 days from the day finishing inspection, and before the expiry date of claiming

    (imported goods). Inspection certificate sample according to customers request, contract,

    L/C or if not have particular regulation, inspection company will grant inspection

    certificate with their form.

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    3. Method ofinspectinggoodscommercialvolume3.1.Definitions

    Inspecting commercial volume of a batch of exported/imported goods is determining

    goods volume with prescribed humidity of undamaged dry packages before comparingwith the volume of sales.

    Inspected package of goods is the package of goods of the same the same quality

    specification with the same certificate of quality specified in the written request of client.

    Commercial volume is the volume in which every 100 units of mass of dry goods is

    added the number of unit of mass of water followed the prescribed proportion.

    Humidity recovery is the proportion of water over 100 units of mass of dry goods.

    Prescribed humidity recovery is the humidity written in the contract, that is the

    prescribed proportion of water to be added to 100 units of mass of dry goods.

    Real humidity recovery is the proportion of water in 100 units of mass of dry goods.

    Attention: The above definitions are common definitions followed conceded general

    convention. However, in international trade, definition of commercial volume is

    expanded:

    -

    Volume on dryness (proportion of water is zero)- Volume on prescribed proportion of water (volume of goods in which every 100

    units of mass of dry goods and water has the prescribed number of units of mass of

    water)

    3.2. Process

    Preparation

    Step 1:Check request of inspection receiving procedure

    Step 2: Examine enclosed documents: Contract, Letter of credit, Packing list, terms of

    commodity names, units of mass, criteria, method of testing, expected date of unloading

    goods (exported goods), expiring date of compensation (imported goods).

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    Step 3: Schedule works: Schedule works on the scene, anticipate difficulties and

    solving methods, calculate the number of package to be taken to weight with package,

    calculate the number of package to be opened to be sample to measure humidity, etc

    Step 4: Prepare papers, , tools, sample bags, scale with technical precision of 0.01 g,enough weights, camera (if neccesary).

    Works on the scene

    Step 1:Check the goods:

    - Check the codes, state of arranging and storing the goods. The goods must be

    arranged in block to be convenient for checking the goods. If the number of

    packages is not sufficient to represent the block, the checker must immediately

    notify the requester in writing to refuse or suspend the inspection.

    - Check the packaging before opening: If finding that the packing is not undamaged,

    the package must be set aside and the goods owner must be reported to supplement

    the request of inspecting damage or to find another solution.

    Step 2: Test the scale: Ask the goods owner to check the scale verification certificate

    (issued by the authorities and unexpired). In the case that the inspector has the the scale

    verification certificate issued by the authorities, the inspector can verify the scale before

    weighing goods.

    Step 3: Test technical scale: Put the scale at the place with enough light, no wind

    before proping the scale, geting the balance and checking the accuracy and sensitivity of

    the scale.

    Step 4: Weight: The number of bags, packages taken to be weighed is according to

    the estimation before. Weigh undamaged dry packages only and weigh each package

    separately. Weigh gross weight if the volume of goods in package is no or a little change.

    Weigh net weight if the goods in package has easily change in the volume.

    Step 5: Weigh packing: If weighing gross weight, after weighing, open 10 packages

    to weigh packing. After weighing packing, compare the weighted volume of packing with

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    volume of packing of sales, if the volume of each packing is over 3% difference, weight

    from 10 to 20 more packages. Take the result of the second time of weighing to calculate

    for the entire batch of goods on the principle of average (if packing is the same for the

    whole batch).Step 6: Sample: Follow the method specified in contract, L/C. If there is no

    specifications, follow the regulations of Inspection Company or current regulations.

    Weigh sample by a technical scale with precision of 0.01 grams.

    Dry samples, calculate real humidity recovery andreal humidity

    - Dry samples: Samples are dried in the oven at specified temperature (depending on

    the type of goods) until the volume becomes constant. The volume is considered

    constant when there is no difference of more than 0.05% between two consecutivetimes of weighing (drying time is about 30 minutes).

    - Calculate real humidity recovery (Rt)

    Calculate for each sample by this formula: %100Pb

    PbPaRi

    !

    In which:

    Ri: Humidity recovery of each sample

    Pa: Volume of sample before drying

    Pb: Volume of sample after drying

    Calculate for each series/sample after removing the unreasonable resul by this formula:

    nRt

    1!

    !

    n

    1i

    Ri

    In which:

    Rt: Real humidity of series/sample

    n: Quantity of dried samples in a series before removing unreasonable results

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    - Calculate realhumidity (Rt)

    Calculate for each sample by this formula:Pa

    PbPai'R

    ! %100

    In which:

    Ri: Humidity of each sample

    Pa: Volume of sample before drying

    Pb: Volume of sample after drying

    Calculate for each series/sample after removing the unreasonable resul by this formula:

    ntR 1' !

    !

    n

    i

    iR1

    '

    Calculate commercial volume and process the results:

    - Calculation the results

    Calculate commercial volume (Pt) with specified humidity recovery. Calculate by the

    formula:Rt100

    Re100NtPt

    !

    In which:

    Pt: Commercial volume with humidity recovery specified for each series/sample

    Nt: Net weight for each series/sample

    Re: Humidity recovery specified in the contract

    Rt: Real humidity recovery of each series/sample

    Calculate commercial volume (P't) with specified humidity:

    )t'Re'R(NtNtt'P s!

    In which:

    (Re' - R't): If > 0, use (+), if < 0, use (-)

    Pt': commercial volume with humidity specified for each series/sample

    Re': Humidity specified in the contract

    R't: Real humidity of each series/sample

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    Calculate commercial volume with dryness (humidity = 0): )'%100(' tRNttP !

    For imported goods, certify on test results, then compare with commercial volume of

    sales. For exported goods, if there is excess/shortage of 0.3% or less, cetify all the papers

    of the seller, if over 0.3%, notify the goods owner to solve the problem, if can not repairthen certify on the actual test.

    Issue inspection certification

    Inspection certification is issued right after the above things completed and latest no more

    than 3 days from the date inspection completed and simultaneously before the expiring

    date of complaint (for imported goods). Sample of inspection certification follows the

    sample of requester, contract, L/C. If there is no specifications, issue with their form.

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    IV.SOME EXAMPLES RELATED TO

    THE INSPECTIONOF THE SPECIFIC GOODS.

    1.Whiterice Pre-shipmentinspectionby AIM Corporation

    The inspection procedure includes these following steps:

    1. At first, when the exporter wants to have the goods inspected, he has to send

    documents to require inspection. The documents include:

    - Inspection order (see Appendix 1)

    - Contract and accessory of contract (if have)

    - L/C and amendment L/C (if have)

    2.

    The inspection organization checks the documents.3. The inspection agreement is made. (see Appendix 2)

    4. Inspection organization conduct inspection the commodity:

    y The inspection organization takes samples of rice cargo loading. In this step, the

    inspector will do as follows:

    - The Weigh Scale is checked before packing with standard weight

    Picture 1: Checking scale (Source: AIMCorp.)

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    - Pre-Loading Samples are taken, packed and sealed before loading

    Picture 2: Taking samples (Source: AIMCorp.)

    - Loading Samples and reference samples are taken

    - Lab Analysis rice samples are taken for physical and chemical analysis in the

    laboratory

    Picture 3: Checkingrice quality (Source: AIMCorp.)

    - Composite sample mixing is taken for all samples of each day of Loading

    - The Weigh Scale is checked before packing with standard weight

    - Rice Quality laboratory testing

    - Grain Composition, types and grades of rice

    - Rice Defects

    - Chemical Analysis

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    - Amylose content and moisture content

    Picture 4: Checking humidity (Source: AIMCorp.)

    - Milling degree and Milling period

    Picture 5: Checkingrice quality (Source: Intertek)

    - Admixture of other non-glutinous rice varieties

    - Alkali Test, Non-radioactivity test, DNA test, GMO test

    - Aflatoxin B1and B2, and G1 andG2

    - Pesticide residue analysis

    y General Rice Shipment Inspection:

    - Check Job Assignment Details: Shipper, Commodities, Specification, Weight,

    Packing, Mark, Quantity, Vessels Name, Destination, Inspection date, etc.

    - Tare, gross and net weight of packaged rice is checked

    - Rice Quality is checked before and during loading

    - Cargo is checked for worms, insects, foreign matter

    - Digital Photos are taken during the course of inspection

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    - Rice weighing inspection:

    o The Weighing scale is checked before packing with standardized weights

    o Tare Weight of empty bags is checked

    o

    Random checking of gross weight is performed

    Picture 6: Checking weight (Source: AIMCorp.)

    - Uniform Weight is reported

    Picture 7: Reject to shortage bags (AIMCorp.)

    y Rice loading inspection:

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    - The Inspector checks the condition of the Lighter, including cleanliness,

    previous cargo, type of floor, overlaid with dunnage and suitable for

    fumigation

    Picture 8: Checking condition of the floor

    - Before container stuffing, the empty container is checked for cleanliness, dry,

    free of odour, free of infestation, watertight, etc.

    - Rice product quality is checked during loading. report in statement of fact for

    rice loading, physical analysis report and finding for worms, insects, and

    foreign matter is performed

    Picture 9: Random checking on the quality (Source: AIMCorp.)

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    5. Inspection organization announces the result (see A ppendix 3) and give official

    certificate.

    - SGS certificate model for weight and quality (see Appendix 4)

    -

    SGS certificate model for rice specifications (see Appendix 5)2. GarmentInspection

    Our group will introduce to you about Garment Inspection Method ofAIMControl

    Inspection Group.

    2.1 TypesofInspectionsofGarment

    Pre-Production Inspectionof Garment: Pre-Production Inspection of Garment of

    AIMControl Inspection Group is done before production starts. It is done to crosscheck

    for final verification of Bulk fabric and trims materials, styling cutting way,manufacturing details and workmanship of the garment or pre-production sample as per

    the customer requirement.

    1st inline Production Inspection: 1st line Production Inspection of AIMControl

    Inspection Group is done at the start of production when first production output of

    particular style of garments is inspected; to distinguish possible discrepancies or variation

    and to do necessary corrections to be made bulk production. This type of inspection is

    done at preliminary stage of manufacturing of a style covering mainly style detail,

    general appearance, workmanship, measurements, fabric quality, Trims and components,

    Lot color, printing, embellishments and washing quality.

    2nd line Production Inspection: 2nd line Production Inspection of AIMControl

    Inspection Group is done during production to ensure initial discrepancies have been

    corrected and rectified. This inspection is a follow-up of the 1 st inline production

    inspection and is generally carried out after 1st line inspection when discrepancies have

    been detected at that time.

    Final Random Inspection: Final Random Inspection of AIM Control Inspection

    Group is carried out when the production of the total quantity of an order or partial

    delivery is completed. A sample lot will be selected from the order and a percentage of

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    the garments will be inspected, this percentage usually being stipulated by the buyer. The

    AQL sampling inspection system as specified by the buyer.

    2.2 GarmentDefectsClassification

    Once the samples are selected, each article is to be individually inspected. Defectsdetected during an inspection are buyer specific so therefore vary from one buyer to

    another. Defects are classified within the following categories:

    y CriticalDefect:A serious defect that can cause harm or injury to the user and/or

    result in a hazardous condition.

    y Major defects: A defect that falls to meet the mandatory regulations directly

    affecting the usability, salability, safety and value of the merchandise or as

    specified by customer buyer are considered as major defects and are generally nonrepairable for example fabric hole, shading among panel, wrong measurement,

    foreign yarn, dye patches etc. The measurement tolerate level may vary from

    customer to customer.

    y MinorDefects:A defect that does not adversely affect the usability of the product

    but does consists of a deviation from the original sample, and may affect the sale

    of the product. Some of these defects are due to workmanship and some can be

    repairable but still can deteriorate the serviceability of the merchandise for

    example stain, skip stitch, wavy bottom hem etc

    2.3Inspection MethodsofGarment:

    Singlesamplingplan-Normalinspection

    Assurance as AQL 2.5% and a lot of 1,200 garments and the sample size is 80 garments.

    If the number of defective garments found are 5 the total lot is "Acceptable" suppose if

    the garments found is 6, the total lot is "Reject/Re-Check".

    Doublesamplingplan-normalinspection

    Assurance an AQL 4.0% and lot size is 1,200 garments and the sample size is 80

    garments. If the number of defective garments found is 7, the total lot is "Acceptable"

    suppose if the defective garments found are 8, the total lot is "Reject/Re-check". Today

    most of the customer demand for high quality products in low prices. So we should

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    maintain the quality from the beginning stage of the production then only the final

    product with reach the consumer with right quality and we can get the order continuously

    from our customers. The garment manufacturers inspect their products continuously by

    designated responsible inspectors then only the right quality product will reach theconsumers.

    Inspection-shipmentcartonselection

    For pre-final inspection, selection of cartons from total cartons packed can be done based

    as shown table:

    No Total cartons in Shipment Total

    cartons in Shipment

    Carton

    Selected

    1 1-15 22 15-25 3

    3 26-90 5

    4 91-150 8

    5 151-280 13

    6 281-500 20

    7 501 and above 32

    Whatis AQL RandomSamplinginspection?

    AQL stands forAcceptable Quality level. The AQL determines the maximum amount

    of admitted defective units in a sample. AQL, for purposes of sampling inspection, can be

    considered satisfactory as a process average. The most commonly used AQL is a major

    2.5 Minor 4.0. The AQL random sampling inspection is derived from the mathematical

    theory of probability and is based on the sampling these defined in military standard

    105D (MIL - STD - 105D). Some defectives are considered acceptable.

    This method constitutes taking random sample from a lot of merchandise, inspecting

    them and depending on the quality of the sample inspected determining whether the

    entire lot is acceptable or not. The MIS - STD - 105D (also BS 6001, ISO 2859, DIN

    40080) provides the sampling plans; and these determine the number of samples of be

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    inspected in lot size, in addition to indicating and the acceptable quality level (AQL)

    which represents the maximum number of defects per hundred units that, for the purpose

    of the sampling inspection can be considered satisfactory as a process average.

    In general cases the buyer will determine which sampling plan and what AQL toadopt. The AQL 1.5 is applied when severe inspection conditions are required for

    expensive items like up market orBoutiques. The AQL 2.5 is applied when textiles or

    normal/good quality are involved. There are three types of sampling plans. Each

    sampling plan can be performed at three levels, i.e. normal tightened and reduced,

    depending on inspection requirements and quality of the products. In the garments

    industry generally single and double normal sampling plans are applied. The sample size

    code letter table shows various lot sizes corresponding to a series of code letters. Thereare seven inspection levels, four for general inspection (already mentioned) and three for

    special inspection. For garment inspection, general inspection level II (normal II) is

    normally applied.

    HOW TOUSE THIS AQL CHART

    - Acceptable Quality Levels

    - Single Sampling Plans for Normal Inspection

    - AQL's in Percent Nonconforming Items and Nonconformities per 100 items

    normal inspection

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    Picture 10:AQLs in Percent Nonconforming Items and Nonconformities per100 items

    (Normal Inspection) (Source:AIM Inspection Control Group)

    This up arrow means, use the first sampling plan BELOW the arrow. If sample size equals, or exceeds, lot size,carry out 100% inspection.

    This down arrow means, use the first sampling plan ABOVE the arrow.

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    Picture 11: Sample Size Code Letters

    (Source:AIM Inspection Control Group)

    Example:

    If an order is 10,500 units. When using General Inspection Level II, the factory learns

    from the second chart that this quantity order equates to "M". The factory then goes to

    the first chart and sees that for "M" they should inspect 315 garments. If they want a 2.5

    AQL they can have 14 defective units or less from the 315 that they inspect. If they have

    15 defective units or more they are rejected. If they want a 4.0 AQL they can have 21

    defect units or less to pass and they have 22 defects they will be rejection.

    The defects are based on defective units (defective garment). It is not based on each

    actual defect on the garment. For example, a shirt may have 3 different defects on the

    shirt, but this is only registered as "one" defective garment.

    For your reference, we typically use General Inspection Level II.

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    2.4GarmentInspection ProcedureofAIM InspectionControl Groupy Standard adopted in GarmentInspection:

    - Sampling method: mil-std-105e

    - A

    cceptable level: aql2. 5/4.y GarmentInspectioncontent:

    - Actual quantities

    - Fabric and trim

    - Style and color

    - Workmanship

    - Size measurement

    - Inner packaging

    - Shipping carton

    y Record in GarmentInspection:

    - All representative defects and key points would be photographed by digital camera

    and sent to the applicant.

    - For representative defects of garment, we would take a sample possibly for keeping.

    (the garment sample could also be sent to the applicant by collect on request. )

    - All sizes we measured would be written on the inspection record sheet on the spot.

    - All serious problems or other special points would be written as special attention

    attached the inspection record sheet. Report: Inspection report would be sent to the

    applicant on next working day after the end of inspection. The applicant would be

    informed the inspection result by the following information:

    + Garment inspection report

    + Size measurement chart

    + Digital images

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    Picture 12: Some pictures of inspecting garment samples

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    CONCLUSION

    Nowadays, Inspection field which covers almost sides of society is so diversified and

    rich. Inspection Organizations are not only taking the role of inspecting goods but also

    holding the inspection all stages of manufacturing products and all fields relating to

    goods in accordance with customers request. Besides, because of globalization and the

    development of international business, there were many traditional and new kinds of

    inspection such as: information inspection, designing inspection, pricing evaluation

    developing powerfully. Especially, Vietnamese inspection market is so complicated with

    various inspection organizations, so entrepreneurs should choose inspection partners

    having prestige, experiences, working efficiently and safely.

    In recent years, inspection reality proved that the main reasons leading mistakes

    inspection organization and enterprises difficulties are also beginning from the lack of

    standards, regulations, overlapped legal law as well as goverments loosed management.

    Therefore, in development of inspections demand, it is necessary to have the

    improvement of inspection organization in particular and Vietnamese inspection field in

    general. Concurrently, government need issue legal documents appropriately, updately,

    particularly for creating solid legal system which can help inspection field as well asenterprises.

    In sum, to enter industrial and modern way, develop export-oriented economics; all

    industries including inspection industry must make best efforts for improving and

    developing Vietnam economics and society.

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    REFERENCES LIST

    Materialsfrombooks,magazines,thematicreport

    1. PhD. Bui Thanh Trang. (2011). Lecture note of teacher.

    2. Professor. Doctorate Doan Thi Hong Van. (2010). Importand Export Management.

    General Publisher HCM city.

    Materialsfromwebsties

    1. SGS

    http://www.vn.sgs.com/home_vn_v2.htm?selen=1&

    2. AIMControl Group

    http://aimcontrolgroup.com/eg/a/1/0/1.htm

    3. Vinacontrol

    http://vinacontrol.com.vn/home/default.aspx

    4. Asiacontrol

    http://www.asiacontrol.com/

    5. Intertek

    http://www.intertek-cb.com/

    6. B

    ureau Veristahttp://www.bureauveritas.com/wps/wcm/connect/bv_com/Group

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    INDEX