TST Newsletter April 2013€¦ · TST Truckload Express Cheryl Gribbons is a load planner for TST...

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MONTHLY NEWSLETTER A P R I L 2013 / VOLUME 3 NUMBER 4 TST has opportunities for you-Page 2 Meet Bob Yarnell, Director of Operations-Page 3 Meet Cheryl Gribbons, Load Planner-Page 4 Meet the Dispatch Team, Kuldeep and John-Page 5 TST Truckload Advertisement-Page 6 Contact Information TST Truckload Express 5425 Dixie Road, Building B Mississauga, Ontario, L4W 1E6 1-877-667-7703 / www.earnwithtst.com “Driving North American Business” www.earnwithtst.com In This Issue A TransForce Company Welcome to the TST Truckload Express Newsletter for April 2013 CHECK OUT OUR BLOG | FACEBOOK | TWITTER | YOUTUBE

Transcript of TST Newsletter April 2013€¦ · TST Truckload Express Cheryl Gribbons is a load planner for TST...

Page 1: TST Newsletter April 2013€¦ · TST Truckload Express Cheryl Gribbons is a load planner for TST Truckload Express and has been a member of the team for six years. I currently am

M O N T H L Y N E W S L E T T E R A P R I L 2013 / VOLUME 3 NUMBER 4

• TST has opportunities for you-Page 2

• Meet Bob Yarnell, Director of Operations-Page 3

• Meet Cheryl Gribbons, Load Planner-Page 4

• Meet the Dispatch Team, Kuldeep and John-Page 5

• TST Truckload Advertisement-Page 6

Contact Information

TST Truckload Express5425 Dixie Road, Building B

Mississauga, Ontario, L4W 1E61-877-667-7703 /

www.earnwithtst.com

“Driving North American Business”

www.earnwithtst.com

In This Issue

A TransForce Company

Welcome to the TST Truckload Express Newsletter

for April 2013

CHECK OUT OUR BLOG | FACEBOOK | TWITTER | YOUTUBE

Page 2: TST Newsletter April 2013€¦ · TST Truckload Express Cheryl Gribbons is a load planner for TST Truckload Express and has been a member of the team for six years. I currently am

UPCOMING EVENTS

1. ROAD TODAY TRUCK SHOW MAY

2013

2. FERGUS TRUCK SHOW JULY 2013

3. TRUCKING FOR A CURE CONVOY-

OCTOBER 2013

TST Truckload Express is Looking for You!

Did you know that the workload at TST Truckload Express has grown significantly over the years? Did you know there are several runs that go to various points both dedicated freight and open board? Runs include regional small runs to Rochester New York, or much longer runs such as to Alberta Canada. If you know other Owner Operators that may be a fit with our company please have them contact David Brown, Manager of Recruitment to discuss opportunities.

Increased Freight offering lots of work to Owner Operators

Page 3: TST Newsletter April 2013€¦ · TST Truckload Express Cheryl Gribbons is a load planner for TST Truckload Express and has been a member of the team for six years. I currently am

Bob YarnellDirector of OperationsTST Truckload Express

Bob Yarnell has been working in transportation for 37 years. He started as a dock worker and driver helper and worked my way through dock supervisor, city dispatcher, line haul dispatcher, accounting , O.S&D (Claims), administration manager to my current position as Director of Operations.

My first job in the transportation world was working for a Toronto based trucking company as a dock worker and driver helper. This experience as a driver helper opened my eyes to the difficulty truck drivers faced on a daily

basis. Driving at night, dealing with, traffic and all kinds of delays where the driver feels stressed to meet delivery times and than he / she must wait for his reload home. I have the utmost respect for our drivers and will try my best to ensure a safe and smooth trip.

When I started out at TST Truckload Express 16 years ago as the Administration Manager and I was responsible for accounts payable, accounts receivable, I.T., owner operator payroll and customs.

I was given a great opportunity by Tom Philips 9 years ago to take over the operations department as Director of Operations. There is not a day that goes by that I do not learn something new or face a new challenge. I know that the TST

team will do whatever is necessary to get the job done.

I have been involved in the merger with UTL and McGill Transport with TST Truckload. I have had the opportunity of working with several divisions of TST Solutions and bringing back new ideas and standards of operations. I was involved with the building and launching of the new software package to modern ize and integrate our dispatch, accounting, operations and satellite system. Over the years I have launched b e e n a n d c o n t i n u e t o b e responsible on a daily basis for C-TPAT,PIP,ACE,ACI,ISO,I .T, owner operator payroll, trailer tracking, dispatching, costing, auditing, cost reduction reporting, driver training, interfacing the dispatch software with Shaw tracking(satellite).

Meet Bob Yarnell -Director of Operations

Page 4: TST Newsletter April 2013€¦ · TST Truckload Express Cheryl Gribbons is a load planner for TST Truckload Express and has been a member of the team for six years. I currently am

Meet Cheryl of the TST Operation Team

Cheryl Gribbons of TST Truckload

Express

Cheryl Gribbons is a load planner for TST Truckload Express and has been a member of the team for six years.

I currently am heading into my 6th year at TST Truckload. I c a m e f r o m a d i s p a t c h background, and with 10 years e x p e r i e n c e w i t h i n t h e Transportation industry.

My role at TST Truckload has varied over the years. When I first started I was the outbound dispatcher. Handling up to 40 loads a day, dispatching and processing the customs border

crossing as well. As time went by and I became familiar with my new role, I was handed the city dispatch and the Montreal corridor.

With the ever changing needs of drivers and customers, I was then moved into the role of Load Planner. I was very hesitant at first, as I knew that this would present me with situations beyond my control. Not only am I planning the loads now, am I also involved in helping to bring on new business opportunities. This is helping me understand costing and the benefits to the company and to the driver.

I take pride in my work, I always try to make sure both customers and drivers are h a p p y. To b e h o n e s t , sometimes it just doesn’t work out that way. It has been challenging balancing the drivers’ (all of them) requests,

wh i l e a t t he s ame t ime maintaining service for our customers. It is hard keeping all parties happy. I also do my best to make sure all drivers are given the opportunity to succeed as a business owner. I watch their runs for the week and try to make sure they get their desired miles. I do not treat drivers differently. All drivers are given the same opportunities as the others, but each driver ’s situation is different and needs to be treated as such.

A l s o , w h e n a n y o f t h e dispatchers require time off, I fill in and do their position as well. It gets a little hectic, but it needs to get done. If there is any other task that my superiors need help in doing, I will do what is needed, like being on call weekends, evenings and whatever is needed.

Page 5: TST Newsletter April 2013€¦ · TST Truckload Express Cheryl Gribbons is a load planner for TST Truckload Express and has been a member of the team for six years. I currently am

Meet the TST Truckload Dispatch Team

Kuldeep Virdi of TST Truckload Express

Kuldeep Virdi is a dispatcher for TST Truckload Express working with the operations department.

I joined TST Truckload Express in May 2010 as a Dispatcher. At that time the biggest challenge was to streamline TST overland billing which

comprises almost 40% of TST Truckload express revenue. I have not only streamlined the process of overland billing but also make it easier for any dispatcher to do the same function. In 2011 TST Truckload express moved to TMW Truckmate software and I have extensive experience on this software. In addition to my dispatch work which involves Overland dedicated dispatch, Kingsway dedicated dispatch and all inbound open board dispatch; I also generate company’s various reports through Crystal Report and help in setup other functions in Truckmate software. I also helped Recruitment department by going to Truck shows. I was also part of team who implemented Truckmate in TST McGill in Montreal. As a dispatcher I always try to make good relations with Drivers. TST Truckload Express provided me a platform where I improved my skill whether it is related to operations, accounting, recruitment, or software related issues.

Meet John MacFarlaneDispatch with TST Truckload Express

John MacFarlane is a dispatcher with TST Truckload Express working with the Operations Department.

I look after all of the southbound loads - creating loads, dispatching to drivers, sending the customs paperwork to the brokers and doing the driver's ACEs.I also do customer inquiries by phone - tracking loads etc.Because of the nature of the business, each day is different, making it a daily challenge.The enjoyment of the job is seeing that each of the loads are successfully completed on time and without problems. This can be a challenge given the many unforeseen factors such as weather, mechanical problems and of course, traffic.I have worked for TST Truckload for 3 years and before that, for Trans4 Logistics for many years as a city dispatcher.

Page 6: TST Newsletter April 2013€¦ · TST Truckload Express Cheryl Gribbons is a load planner for TST Truckload Express and has been a member of the team for six years. I currently am

TST TRUCKLOAD EXPRESS NEWSLETTER IS PUBLISHED MONTHLY. IF YOU HAVE INFORMATION YOU WOULD LIKE ADDED TO THE NEWSLETTER PLEASE EMAIL ALINA MCQUARRIE AT [email protected]

NEWSLETTER DESIGN BY BRUCE OUTRIDGE PRODUCTIONS

Join the TST Truckload Express Team Today - Call for Details

Please contact David Brown:

[email protected]

www.earnwithtst.com

Happy

New Year

We Allow Fleets up to 5 Trucks

Guaranteed Miles: 2500 Singles, 5000 Teams

We’ll Have You on the Road in 72 Hours

Progressive Safe Driving Bonus

East Coast Premium of 3 cents/mile

Monthly Owner Operator Award

Sign on Bonus of $3000

Supporting Trucking

for a Cure

Your Vacation for 2013 is PAID

…Because You’ve Earned it!Must be signed on by March 15 for Eligibility*

*Disclaimer: Two draws in 2013 individual prizes. Each valued at up to $2500.

Bring this in

with you

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