Trusted IdentitiesFoundational to Cloud Services

LILA KEE

CHIEF PRODUCT OFFICER

GLOBALSIGN

CloudExpo 2016

WHATYOU WILLLEARNTODAY

• Strong identity verification as a security measure and business enabler

• Authentication vs Authorization vs Access Primer

• Types of User Identities –Known and Unknown

• Assurance Levels

• 3rd Party Identity Providers -MobileConnect

• Trends in Web Security

TRUST – It All Starts with Identity Verification

• Cloud-based service provider customers are looking to their providers to ensure the security of their identities, transactions and data.

• With the increased reliance on cloud-based services, service providers must build security and trust into their offerings, adding value to customers and improving the user experience.

• Making identity, security and privacy easy for customers provides a unique advantage over the competition.

Identity is in Everything – Everything Needs a Trusted and

Manageable Identity

Protecting User Identities is Essential

• Customer retention

• Brand protection

• ComplianceKnow Your Customer

• Prevent

• Identity theft

• Fraud

• Money laundering

Identity Theft: The Good News - Awareness

19People fall victim to identity

theft every MINUTE

*Federal Trade Commission

Security as a Business Advantage

• Differentiate from your

competitor with a superior

user experience

• Reduce order / sign up

abandonment

• Reduce customer churn

with easy re-engagement

• Avoid costly fines and

reputation loss by

complying with privacy

regulations

User Identities

What Do We Mean By “Identity”?

• We all have identities. In the digital world our identities manifest themselves in the form of attributes, entries in the database.

• A unique attribute differentiates us from other online users. Such an attribute could be an email address, phone number, or a social security number.

• We get attributes from our employers in the form of titles, in which business unit we belong to, roles that we have in projects, or in the organization hierarchy.

• Attributes pertaining our private and working life are different and change over time as we change jobs, move, get married etc.

Attribute = Authorization?

• Some of the identity attributes that we have are powerful. They

allow us to do things online.

• A role attribute that describes a

position within a company, a purchase manager for example,

can tell an online site what the

person is allowed to do on that specific site.

• Therefore, it is quite crucial that

attributes granting power to the

user are carefully managed and maintained.

What Do We Mean By “Access”?

• Access decisions are Yes/No decisions.

• When an access control is deployed it will be tasked with

making the Yes/No decision when an online user tries to

enter or use the resource.

• There can be and usually are, multiple access control

points within an online service.

• On the top level there’s an access control point trying to

determine if the user is allowed to enter the site at all.

• Then in the lower level the access control point reaches the

individual files located somewhere on the hard drive.

What Do We Mean By “Authentication”?

• Authentication is a process where the identity of the user

will be established.

• There are many of different ways to authenticate the user.

• User name and Password

• PKI

• eID

• LEIs

• Email control

• Mobile Connect

• OTP

• Etc.

Authentication credentials are

issued after identities are

verified

• Email control

• Active Directory/HR on-

boarding

• Assertion by IdP

GSMA MobileConnect

Mobile Network Operators (MNOs) have the opportunity to remove the biggest obstacle in Service Provider onboarding – the customers.

With millions of subscribers and potential Mobile Connect users the MNO is well positioned to offer convenient user authentication to online services.

Assurance Level

One Size Does Not Fit All

Low Medium HighRisk

Social Email control Face to FaceIdentity

verification

User

Name/PW

Contextual 2FAAuthentication

Identity vs Access Management

• Identity

Management is

about managing the

attributes related to

the user

• Access

Management is

about evaluating the

attributes based on

policies and making

Yes/No decisions

Building Online Privacy Confidence

The New Age of Bring Your Own Identity

Gartner Recommends Use of 3rd-party IDs

Don’t go it Alone - Use 3rd-party verified IDs

• Reduces verifications costs up to 30 times

• Look for IAM providers that provide a single integration to

relevant high assurance IDs

Creating a Trusted eService Site

Trends in SSL

Building Online Privacy Confidence

SSL/TLS (HTTPS) delivers website and server identity authentication as

well as encryption of data in transit

Protecting your eServices with SSL certificates provide customers and

visitors assurances that their browsing session is safe, and that payment

details and personal information is kept secure and encrypted.

However, browsers and Certificate Authorities

are making big changes to make browsing safer

that may impact your eService

Always on SSL

SSL Trends

• With rise of Web 2.0 users are communicating sensitive information well beyond credit card data.

• According to OTA, “Cybercriminals today are targeting consumers using an attack method called sidejacking that takes advantage of consumers visiting unencrypted HTTP web pages after they have logged into a site.

• Online Trust Alliance (OTA) is calling on the security, business and interactive advertising communities to adopt Always On SSL (AOSSL), the approach of using SSL/TLS across your entire website to protect users with persistent security, from arrival to login to logout.

Google – Always on SSL – Motivating Good Security

• Marking HTTP as Insecure – Google has done it others

likely to follow

• Mozilla and Apple have both indicated that they want more web

encryption. And even the US government has taken important steps

in that direction, requiring all .gov websites to be HTTPS by default

before the end of this year.

• Google made website security a factor in keyword search

• While the ranking increase is starting out quite slight, Google hinted

they will strengthen it’s impact over time as their goal is

to encourage stronger adoption of HTTPS technology across

the board to “keep everyone safe on the web.”

Certificate Transparency

• Certificate Transparency makes it possible to detect SSL certificates that have been mistakenly issued by a certificate authority or maliciously acquired from an otherwise unimpeachable certificate authority. It also makes it possible to identify certificate authorities that have gone rogue and are maliciously issuing certificates. Via:

• Certificate Logs

• Monitors

• Audits

• Early detection of misissued certificates, malicious certificates, and rogue CAs.

• Faster mitigation after suspect certificates or CAs are detected.

• Better oversight of the entire TLS/SSL system.

• Google is currently the only browser with a CT policy and the only one with an enforcement mechanism.

• When Chrome encounters an EV certificate which does not comply with the policy the EV Green bar treatment is removed. In order to have be compliant, the EV certificate:

Server Security Configuration

Health Check Your Webserver Security

• Key size Use 2048-bit Private Keys

• Private key protection

• Ensure Sufficient Hostname Coverage

• Obtain Certificates from a Reliable CA

• Use Strong Certificate Signature Algorithms

• Configuration

• Deploy with Valid Certificate Chains

• Use Secure Protocols

• Control Cipher Suite Selection

• …… lots more. There’s an easy way

Installing SSL Certificate, Just the Beginning

• https://globalsign.ssllabs.com/

Google DevTools

Conclusion

• Enhanced security doesn’t have to mean decline in user experience

• Stay on top of browser changes

• Utilize bring your own identity by leveraging 3rd party identity providers

• Apply the appropriate level of identity verification and authentication methods to the impact of breach to data

• Remember users are increasingly becoming more security savvy

• Only ask for what you need

• Solicit consent around data privacy (Federation, Cross-borders)

• Strong identity verification is a business enabler

Questions?

Lila.Kee@globalsign.com

twitter.com/globalsign