Trust and your business
-
Upload
steve-campen -
Category
Business
-
view
697 -
download
2
description
Transcript of Trust and your business
![Page 1: Trust and your business](https://reader034.fdocuments.net/reader034/viewer/2022051400/5538d78c550346b82d8b4925/html5/thumbnails/1.jpg)
TRUST
•How do you harness trust?
•How do you become trustworthy
•Advantages of being trustworthy
10 minute presentation
![Page 2: Trust and your business](https://reader034.fdocuments.net/reader034/viewer/2022051400/5538d78c550346b82d8b4925/html5/thumbnails/2.jpg)
TRUST
• Who can you trust?
Trust in me
![Page 3: Trust and your business](https://reader034.fdocuments.net/reader034/viewer/2022051400/5538d78c550346b82d8b4925/html5/thumbnails/3.jpg)
TRUST
• Who can you trust?
It’s bonus time
![Page 4: Trust and your business](https://reader034.fdocuments.net/reader034/viewer/2022051400/5538d78c550346b82d8b4925/html5/thumbnails/4.jpg)
TRUST
• Who can you trust?
Criminal charges
![Page 5: Trust and your business](https://reader034.fdocuments.net/reader034/viewer/2022051400/5538d78c550346b82d8b4925/html5/thumbnails/5.jpg)
TRUST
• Reliance
• - Turn up on time know your lines
• Integrity
• - Moral and wholesome
• Ability
• - Able to deliver on time
![Page 6: Trust and your business](https://reader034.fdocuments.net/reader034/viewer/2022051400/5538d78c550346b82d8b4925/html5/thumbnails/6.jpg)
HARNESS TRUST
• Listen more than you talk
• Try not to interrupt
• Find common ground
• Establish your credentials
• The truth sometimes hurts
![Page 7: Trust and your business](https://reader034.fdocuments.net/reader034/viewer/2022051400/5538d78c550346b82d8b4925/html5/thumbnails/7.jpg)
BECOME TRUSTWORTHY
• Give more than expected
• Concede – take it on the chin
• Be human
• Don’t be vulnerable
![Page 8: Trust and your business](https://reader034.fdocuments.net/reader034/viewer/2022051400/5538d78c550346b82d8b4925/html5/thumbnails/8.jpg)
ADVANTAGES
• I don’t stay in a hotel without looking at TripAdvisor
• Amazon were really good when I returned the item
• The BBC make the best documentaries
• I’d buy another Toyota car?
![Page 9: Trust and your business](https://reader034.fdocuments.net/reader034/viewer/2022051400/5538d78c550346b82d8b4925/html5/thumbnails/9.jpg)
DISADVANTAGES
• Would you buy a car from this man?
Miguel Fonseca MD Toyota Europe
![Page 10: Trust and your business](https://reader034.fdocuments.net/reader034/viewer/2022051400/5538d78c550346b82d8b4925/html5/thumbnails/10.jpg)
DISADVANTAGES
• Honesty is the best policy
• Act now = short term pain long term gain
• Be open use the media
• TV & Radio
• Main website
• You Tube
• Carry a prop
![Page 11: Trust and your business](https://reader034.fdocuments.net/reader034/viewer/2022051400/5538d78c550346b82d8b4925/html5/thumbnails/11.jpg)
TRUST
• The future of all business
• Nowhere to hide anymore
• Make the social websites love you• “I can understand customers of Toyota feeling let down but I have to say that Toyota
should be applauded worldwide for their actions. I'm sure the buying public will look at the big picture and see that Toyota has their interest at heart. I will now consider buying Toyota, knowing they are paying attention to safety in such detail.”
Robert, Bacup, UK to BBC comment website
![Page 12: Trust and your business](https://reader034.fdocuments.net/reader034/viewer/2022051400/5538d78c550346b82d8b4925/html5/thumbnails/12.jpg)
SUMMARY
• Appearing on TV taking part in a radio interview three key things
1.1.OPEN AND HONESTOPEN AND HONEST
2.2.NOT VULNERABLENOT VULNERABLE
3.3.FIND COMMON GROUND FIND COMMON GROUND
![Page 14: Trust and your business](https://reader034.fdocuments.net/reader034/viewer/2022051400/5538d78c550346b82d8b4925/html5/thumbnails/14.jpg)
Any questions drop me an Email: [email protected]