Troubleshoot made easy for Agilent Instruments · Troubleshoot made easy for Agilent Instruments...

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Troubleshoot made easy for Agilent Instruments Topics: Diagnostics for Agilent Instrumentation Instrument / Lab-at-a-Glance Know and Plan your Maintenance Activities And more...

Transcript of Troubleshoot made easy for Agilent Instruments · Troubleshoot made easy for Agilent Instruments...

Troubleshoot made easy for Agilent Instruments

Topics:

• Diagnostics for Agilent Instrumentation

• Instrument / Lab-at-a-Glance

• Know and Plan your Maintenance Activities

• And more...

ChemStation E-Seminar Agenda Schedule Short description AgilentSchedule Short description Agilent

Speaker21. July. 2009 What Can ChemStation B.04.01 Do for Your Lab

Today?Ute Bober

18. Aug. 2009 Secrets of GC/MS ChemStation for Drugs of Abuse Revealed

Anthony Gray

22 Sept 2009 Operaute Your ChemStation From Anywhere Ortrud Emde22. Sept. 2009 Operaute Your ChemStation From Anywhere Using ChemLaunch (Healex Ltd.)

Ortrud Emde(Agilent)

Nicolas Place(Healex)( )

27. Oct. 2009 Troubleshooting Made Easy For Your LC, CE,and GC

Ortrud Emde

Scott Marshall

17 Nov 2009 Get the Most Out of Your MSD ChemStation Anthony Gray17. Nov. 2009 Get the Most Out of Your MSD ChemStation

Tips and Tricks for GC/MS

Anthony Gray

15. Dec. 2009 Chromatography Data Systems – Get the Most Out of Your New ChemStation User Interface

Steve Brown

Lab Advisor e-Seminar

October 2009

Out of Your New ChemStation User Interface Bob Guiffre

Agilent Lab Advisor – in a Nutshell

Bring Agilent Know-How to your lab and avoid unexpected downtime

Easy access to maintenance procedures and system testsR l ti it i f i t tReal-time monitoring of one instrument or the entire lab “at a glance”User notifications and alertsP f it iPerformance monitoringComprehensive, centralized documentation, procedures and on-line help

With an application independent diagnostic software

Lab Advisor e-Seminar

October 2009

With an application independent diagnostic software

What Lab Advisor provides for your Lab

Diagnostics High quality chromatographic results

M it i L b/I S lMonitoring Lab/Instrument Status at-a-glance

Early Maintenance Feedback: Avoid unexpected downtime

Alerts and Schedule Features: Planned maintenance

Comprehensive Documentation: Information at your fingertips

Application Independent: ChemStation/EZChrom/ ICM or 3rd party

Lab Advisor e-Seminar

October 2009

Application-independent diagnostic capabilitiesTests, Tools and Calibration

• Ease of use• System Module Test

Run• Pass/Fail information• Connected Instruments will

show up with all modules with present options

• Schedule maintenance tasks

Lab Advisor e-Seminar

October 2009

Calibration

• List of all present Calibrations for selected module

• Test description with approx. CalibrationCalibration duration

Lab Advisor e-Seminar

October 2009

Tools

• List of all present tools for selected module

T t• Test description with approx. Duration e ec tion theexecution the tool task

Lab Advisor e-Seminar

October 2009

Tests

• List of all present tools for selected module

T t• Test description with approx. Test duration

Lab Advisor e-Seminar

October 2009

Tests Execution (1)

The General Tab gives the test procedure including an indication if the particular step is in

• progressp g• passed • or • Failed X

Lab Advisor e-Seminar

October 2009

Tests Execution (2)

The Limit Tab provides the information about the given test limits.

During testDuring test execution and as result list, the General Tab provides measuredprovides measured test values.

Lab Advisor e-Seminar

October 2009

Tests Execution (3)

The Signal Tab provides ongoing plot information about the instrument curves needed for the executed test( same for calibrations and tools).

Lab Advisor e-Seminar

October 2009

Tests Results View and Printing

The result can be

• Viewed

• Printed

• Saved/exported as *.pdf

Lab Advisor e-Seminar

October 2009

Tests Results in Logs/ Result

The Logs/Resultsscreen captures the pevent around the module –in this case that the Test has passed.

This view t k lltracks all related history information about

d/f il dpassed/failed tests, etc. And error statements.

Lab Advisor e-Seminar

October 2009

Instrument status in one

Status Report

• One click…

Instrument status in one comprehensive report

…all information in one document

• Connect to your instrument and• Connect to your instrument and get a PDF Report with

Sender InformationSender InformationInstrument configurationError historyEMF feedbackDiagnostic test resultsInstrument parameter

Lab Advisor e-Seminar

October 2009

Is Lab Advisor Compliant? Qualification:Installation Verification:The Instrument Utility/Lab Advisor Software is delivered with an IQT Wizard to perform Installation Verification of the Lab Advisor Softwareto perform Installation Verification of the Lab Advisor Software.

Operational Qualification:The Lab Advisor software is used in the instrument operational Qualification process to capture instrument data. It is utilized as a calibrated tool during the qualification service, and as such its proper installation should be verified by IQT. However it does not play any functional role to produce the analytical results that can be considered a GMP- or GLP record, andthe analytical results that can be considered a GMP or GLP record, and therefore full on-site validation or compliance to 21CFR Part 11 is not compulsory.

Th L b Ad i ft h b d l d d t i t litThe Lab Advisor software has been developed under a strict quality management system (Agilent "Lifecycle"), during which its functionality has been thoroughly tested. Recorded evidence of this is available in case of auditing inspections.

Lab Advisor e-Seminar

October 2009

g p

What Lab Advisor provides for your Lab

Diagnostics High quality chromatographic results

M it i L b/I S lMonitoring Lab/Instrument Status at-a-glance

Early Maintenance Feedback: Avoid unexpected downtime

Alerts and Schedule Features: Planned maintenance

Comprehensive Documentation: Information at your fingertips

Application Independent: ChemStation/EZChrom/ ICM or 3rd party

Lab Advisor e-Seminar

October 2009

Instrument status “At a Glance”

Real-Time Monitoring (1)

• Operational status

Instrument status At a Glance

• Maintenance status• From any PC in your

intranet• Available for

• GC*: 6890, 6850, 7890 • LC*: 1100, 1200, 1200RR,

1290 • CE: 7100

* U i it i f GC 6890 GC 6850 LC 1200 d LC 1100 L b Ad i d t b th l ft ti t th d l

Lab Advisor e-Seminar

October 2009

* Using monitoring for GC 6890, GC 6850, LC 1200 and LC 1100 Lab Advisor needs to be the only software connecting to the modules. To start a diagnostic function (test, calibration, maintenance position) switch OFF control SW .

Instrument status “At a Glance”

Real-Time Monitoring (2)

• Each connected instrument i L b Ad i

Instrument status At a Glance

requires one Lab Advisor License

• Real-time view of up to 20 instruments

• Topology Influence• Available for

• GC*: 6890, 6850, 7890 • LC*: 1100, 1200, 1200RR,

1290 • CE: 7100

* U i it i f GC 6890 GC 6850 LC 1200 d LC 1100 L b Ad i d t b th l ft ti t th d l

Lab Advisor e-Seminar

October 2009

* Using monitoring for GC 6890, GC 6850, LC 1200 and LC 1100 Lab Advisor needs to be the only software connecting to the modules. To start a diagnostic function (test, calibration, maintenance position) switch OFF control SW .

What Lab Advisor provides for your Lab

Diagnostics High quality chromatographic results

M it i L b/I S lMonitoring Lab/Instrument Status at-a-glance

Early Maintenance Feedback: Avoid unexpected downtime

Alerts and Schedule Features: Planned maintenance

Comprehensive Documentation: Information at your fingertips

Application Independent: ChemStation/EZChrom/ ICM or 3rd party

Lab Advisor e-Seminar

October 2009

Maximize instrument performance

Early Maintenance Feedback

• Instant status overview using

Maximize instrument performancewith Maintenance- and EMF indicators

traffic light indicators• Resource counters• Progress bars• EMF indicators

• Alerts for preventive maintenance via e-mail or text message

• EMF limits set using Lab Advisor are propagated to LC ChemStation

Lab Advisor e-Seminar

October 2009

Calendar Functions

Plan tasks and schedule instrument service

• Schedule maintenance and support activities

• Send out alerts that maintenance activities are due

• Record routine maintenance

• Currently all tests require user interaction

Lab Advisor e-Seminar

October 2009

What Lab Advisor provides for your Lab

Diagnostics High quality chromatographic results

M it i L b/I S lMonitoring Lab/Instrument Status at-a-glance

Early Maintenance Feedback: Avoid unexpected downtime

Alerts and Schedule Features: Planned maintenance

Comprehensive Documentation: Information at your fingertipsComprehensive Documentation: Information at your fingertips

Application Independent: ChemStation/EZChrom/ ICM or 3rd party

Lab Advisor e-Seminar

October 2009

Comprehensive Information

LC and GC –user and serviceservice manual available

Lab Advisor e-Seminar

October 2009

Online Help

Easy to access and searchable user information around

• Lab Advisor

• Performed tasks (t l/t t/ lib ti )(tool/test/calibration)

• Module/Instrument

Lab Advisor e-Seminar

October 2009

What Lab Advisor provides for your Lab

Diagnostics High quality chromatographic results

M it i L b/I S lMonitoring Lab/Instrument Status at-a-glance

Early Maintenance Feedback: Avoid unexpected downtime

Alerts and Schedule Features: Planned maintenance

Comprehensive Documentation: Information at your fingertipsComprehensive Documentation: Information at your fingertips

Application Independent: ChemStation/EZChrom/ ICM or 3rd party

Lab Advisor e-Seminar

October 2009

Agilent Lab Advisor – ConfigurationAgilent Lab Advisor monitors* the instrument : EMF – Instrument Status – AlertingAgilent Lab Advisor monitors the instrument : EMF Instrument Status Alerting

One or multiple Workstation(s)

L bControlling Software:• ChemStation

• EZChrom

Serial

Lab Advisor

LAN or Serial

Lab Advisor

LAN or Serial LAN S i l EZChrom

• 3rd party controlling SW

Client/Server

LAN or SerialLAN or Serial LAN or Serial

Client/ServerControlling Software:• EZChrom C/S

Serial

Lab Ad i

* U i it i f GC 6890 GC 6850 LC 1200 d LC 1100 L b Ad i d t b th l ft ti t th d l

• OpenLAB ICM

• 3rd party controlling SWCompany LAN

System 1 System 2System 2 System 4System 3

Advisor

Lab Advisor e-Seminar

October 2009

* Using monitoring for GC 6890, GC 6850, LC 1200 and LC 1100 Lab Advisor needs to be the only software connecting to the modules. To start a diagnostic function (test, calibration, maintenance position) switch OFF control SW

Agilent Lab Advisor - BenefitsReduce overall cost of Lab operation

• Advanced capabilites for self-diagnostics• Faster troubleshooting

I L b U i i hIncrease Lab Uptime with• Early Maintenance Feedback – reduce unexpected downtime

Improve system diagnostic capabilitesImprove system diagnostic capabilites• 180 tests, calibrations, procedures and tools to maintain and

diagnose

Monitor the instrument and be advised before problems happen• comprehensive instrument/module status • maintenance information at-a-glance g

Diagnostic for LC capabilities with 3rd party controlling SW• Application-independent diagnostic software

Lab Advisor e-Seminar

October 2009

• only one diagnostic software platfrom for your Agilent instruments

Agilent Lab Advisor – 3 things to remember

Avoid unexpected downtime with anwith an application- independent diagnostic software

Real time monitoring of oneReal-time monitoring of one instrument or the entire lab “at a glance”

Performance monitoring with user notifications and alerts

Lab Advisor e-Seminar

October 2009

Learning more about Lab Advisor

How do I get more information

Agilent Lab Advisorwww.agilent.com/chem/labadvisorwww.agilent.com/chem/labadvisor

Agilent Remote Advisorwww.agilent.com/chem/remoteadvisor

Get the Lab Advisor Data Sheet:Get the Lab Advisor Data Sheet:Pub-No. 5989-9917EN: http://intranet.chem.agilent.com/Library/datasheets/Public/5989-9917EN.pdfp

Lab Advisor e-Seminar

October 2009

Agilent Advisor FamilyProviding All of Your Instrument Management NeedsProviding All of Your Instrument Management Needs

Lab AdvisorLab Advisor Remote Remote AdvisorAdvisor

RealReal--time Monitoringtime Monitoring

AdvisorAdvisor

Performance MonitoringPerformance MonitoringMaintenance Procedures Maintenance Procedures -- TestsTestsAlerts and NotificationsAlerts and Notifications

Lab Management ReportingLab Management ReportingRemote CollaborationRemote CollaborationSimplified Service InteractionSimplified Service InteractionComprehensive DocumentationComprehensive Documentation

Lab Management ReportingLab Management Reporting

Lab Advisor e-Seminar

October 2009

Agilent Lab Advisor and Agilent Remote Advisor

Working together to provide you the best instrument management available

The Advisor Family

Remote AdvisorLab Advisor

Everyday routinei t di ti

Full service and support ith l ti it imaintenance diagnostics

repairs with real-timemonitoring

with real-time monitoring, collaboration and in-depth reporting

Lab Advisor e-Seminar

October 2009