Free Network EvaluationTriple Point Solutions offers free computer network evaluations.

Call us today to find out how we can help improve your business through better networking and technology management.

Free Hour of SupportTriple Point Solutions believes so strongly in our great tech support, for a limited time we’re offering a free first hour of tech support to new clients.

Don’t miss out on this great offer!

Client Referral BonusWe’re always looking to expand the Triple Point Solutions family, so we offer free support time to existing clients who refer new clients to us. Talk to the TPS sales staff to refer new clients to us.

Moving SpecialsTriple Point Solutions wants to help your business set up or tear down your tech infrastructure for a move.

We offer discounted rates for moving businesses. Call us for details.

Special Offers

Triple Point Solutions Partners

Office: (515) 276-9899Fax: (515) 276-99392900 Justin Dr. Suite AUrbandale, IA 50322support@tpsia.comwww.triplepointsolutions.com

Triple Point Solutions provides computer networking, hardware, and software services. Our professional staff is experienced with a diverse array of technology, from small business networks to large corporate infrastructure. We dedicate our time to stay current on new systems, as well as maintaining standards on legacy equipment.We have over 175 years of computer networking and technical experience spread between our network engineers.Triple Point Solutions aims to be the single solution for all your technology requirements. Please contact us to discuss your needs.

About Us

WE OFFER:Managed Services

Remote SupportPDA and Smart Phone Support

Server VirtualizationSecurity AuditTech Support

Computer Repair DepotHardware and Software Sales

Network DocumentationConsultation & Project Management

Web DesignBusiness Continuity Planning

Triple Point Solutions is a proud accredited member of the

Better Business Bureau

WE OFFER:Managed Services

Remote SupportPDA and Smart Phone Support

Server VirtualizationSecurity AuditTech Support

Computer Repair DepotHardware and Software Sales

Network DocumentationConsultation & Project Management

Web DesignBusiness Continuity Planning

Service Offerings

Managed ServicesWhen you own a business, sticking to a monthly budget is integral to your success. A budget allows you to plan for the future, create estimates, and know your costs so you can stick to running your business instead of worrying over finance reports.

Since its inception, tech support has operated on a break/fix model. If a server goes down, a network engineer comes in to fix it. Hard drive crashes? Network engineer comes in to fix it. Antivirus needs to be updated? Network engineer comes in to up-date it, etc - the cycle goes on forever.

The problem with the break/fix model is that it creates peaks and valleys in your monthly budget. Months where nothing breaks you save money on IT, which is great. However, in months plagued with updates, crashes, and viruses, technology costs can

soar well beyond your monthly budget.

To fix this, Triple Point Solutions offers a Man-aged Services program. For a monthly cost tailored to the size of your network, we will take care of your IT infrastructure for you. We’ll do updates, perform proactive maintenance and manage issues. Your monthly IT costs will be the same every month, making your technology easier to budget.

Beyond budget, managed services can save you money through proactive support. We can often fix issues before they become major problems and do more work remotely, which saves you on costly trip charges.

Any way you slice it, managed services are a great way to manage your network infrastruc-ture. It’s a tailored solution that works with your budget. We have several different plan levels available, so give us a call today to find out how we can help you.

Remote Support

Server VirtualizationSecurity Audit

PDA and SmartPhone Support

Server virtualization uses virtualiza-tion software to create several vir-tual servers on one physical server. This saves money on hardware costs and can also speed up crash recov-ery, depending on the configuration options.

Triple Point Solutions is very experi-enced with designing, installing, and configuring virtual server setups. We’ve set up virtual server systems for both small and large companies, and we are skilled at finding the best custom solution tailored to the needs of your business.

Keeping data and the network that pro-tects it safe is one of the most important things a business can invest in. The net-work engineers at Triple Point Solutions are very experienced with network security, including firewalls, antivirus programs, virtual LANs, and other systems that keep networks and data safe.

In order to help keep the network and data safe, we can audit the security to make sure it is as safe as possible. We’ll help you draft and implement a plan to help you improve the security of your network. Call today to talk to us about a network security audit for your business.

Sometimes you need a problem fixed right away, but don’t have the financial resources to pay a local network engineer. Trip charges and onsite rates can add up quickly, not to mention the extra time it takes for the network engineer to arrive.

Triple Point Solutions is committed to remote computer support as well as on-site tech support. We offer both services – the more tools in the toolbox, the better we can serve your business needs. If you have a problem, ask our technicians about the possibility of addressing it re-motely.

More and more offices are go-ing completely paperless, but this doesn’t mean they are abadoning pa-per documents completely. Instead, it means that as more businesses quit using paper for technology, there are more peripheral devices that must integrate with current network infra-structure.

PDAs, Blackberries, iPhones, smart-phones – keeping them all function-ing properly with your technology can be a daunting task.

Triple Point Solutions is skilled at helping businesses integrate their de-vices. We’ll even help you set up and configure your Intellisync, Blackberry BES, and ActiveSync.

Tech Support

Hardware andSoftware Sales

Computer Repair Depot

Network Documentation

We offer competitive rates on computer and network tech support, with fast response time. If you need help managing your IT infrastructure, we’re here to help you. Our network engineers are available twenty-four hours a day, seven days a week. If something goes wrong, we’ll respond quickly and get your systems up and running again.

Our network engineers hold a variety of major hardware vendor certifications, including Mi-crosoft, Apple, and Cisco. You’ll know you’re getting a qualified profession who can fix your problems fast.

Triple Point Solutions is part-nered with major hardware and software providers like HP, Dell, Microsoft, Kaspersky, and VM-ware. These partnerships allow us to secure competitive pricing on servers, workstations, lap-tops, computer parts, operating systems, and other software.

If you’re considering a purchase of computer equipment or soft-ware, let us take care of all the details for you. We’ll find a great solution for your business, get you a good price, and handle all the ordering arrangements so you can focus on running your business.

A well-documented network is easier to troubleshoot and upgrade. Half of trouble-shooting a network problem is diagnosis and learning about the network. Good network documentation vastly cuts the time spent by network engineers learning your business’ network.

At Triple Point Solutions we utilize an adapt-able, standardized documentation template, so you can be sure that your network is well-documented. Aside from trouble-shooting, good network documentation is also key for network inventory when it comes time to upgrade your infrastructure.

Sometimes you need a per-sonal computer repaired at a reasonable price. That’s why TPS offers our repair depot service. We troubleshoot and repair personal computers that are dropped off at our of-fice location in Urbandale.

We have a sophisticated re-pair facility, so it’s easy to drop off a machine.

There’s no need for monitors, keyboards, or power cables. Just bring in the tower, unless the machine is a laptop – we will need the power cable. Turnaround time is usually a two days.

Consultation and Project Managment

Business Continuity Planning

Web DesignThe average network engineer at Triple Point Solutions has over sixteen years of networking ex-perience. This makes Triple Point Solutions a stellar choice for your network rollout project.

If you’re looking to expand your infrastructure with new technol-ogy, or adapt your present tech-nology, let our qualified network engineers draft a plan, get you competitive prices on the equip-ment, and manage the project for you. We can provide staff from TPS or work with your in-house staff. Since we bring so much experience to the table, you can be sure your project will be a suc-cess.

TPS designs websites for small and medium size businesses. If you don’t have a website for your business, or would like updates to your present website, consider using Triple Point Solutions’ web design team.

They’ll sit down and talk with you about what you want out of your business website and design a custom site that meets the needs of your business. We’ll even take care of the domain name registration and hosting for you. Our web design rates are reasonable, so if you’re considering a website to improve your accessibility, give us a call today.

Your business data is a resource just as important as your staff or your infra-structure. In the event a disaster or major data loss, how much money would you lose?

Triple Point Solutions designs business continuity plans that combine data backup, off-site resources, and a solid map to help you recover in the event of a disaster. We’ll help you draft and implement a plan that protects your pre-cious data and minimizes downtime in the event of a disaster, letting you get back to business as usual. If you don’t have a disaster recovery plan, call us right away to get one in place as soon as possible.