Company Presentation Trilations

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TRILATIONS: Who we are

Facts & Figures:Founded in 2001 50+ experienced consultants> 7 mio EUR consolidated turnover

Client portfolio of Market Leaders in:Utilities & WastePharmaPublic servicesBanking & Insurance

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TRILATIONS: What we do

We help our customers in facing the challenges of

Growth and Optimisation

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TRILATIONS: Our Services

Market & Customer Strategies

Organisation & Architecture

Process & Information analysis

Program & Project Management

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“We improve market and customer strategies by providing no-nonsense recommendations, based on solid analysis. Next to our analysis work, we offer assistance to co-implement the recommendations and to deliver the benefits.”

Commercial investment strategies

Customer loyalty

Company image & reputation

Go-to-market strategies

Forecasting

Our services:Market and Customer Strategies

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Strategy development

Performance management

KPI, dashboards

Organisational readiness

Transformation

“We develop and shape the organisation of tomorrow, its capabilities, performance & control structures and supporting architectures. The aim is to realise the strategy and prepare for the future.”

Our services: Organisation & Architecture

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“We help our clients to understand and analyse the real business issues. We analyse and re-design operations and procedures to make them more measurable, customer-oriented, cost-effective.”

Process analysis & improvement (BPM, Lean)Data analysisBusiness & Functional analysisAnalysis Training & Coaching

Our services: Process & Information analysis

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“We manage and facilitate change within companies. We take care of defining the project and guarantee the follow-up on it. But most important, we mobilise teams around the project that are required to realise the benefits and project results.”

program & project management

Project Staffing (BA, FA, Testing,…)

PMO Support

Change management

Our services:Program & Project Management

9Our services:Training & Coaching

Training & Coaching :Process & Business analysisFunctional analysis

Our approach:PragmaticAdapted to your companies needsBy experienced consultants

“Projects do not end after we leave, therefor we also support your analysts with additional training & coaching.”

10TRILATIONS: What our clients say we stand foranalyse.realise

analyse. We provide solid analysis & valuable recommendations.

realiseWe realise sustainable benefits.

We truly enjoy the process

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TRILATIONS: Our People

ExpertsExperienced consultants with proven expertisea high & constant quality

FlexibleFast uptakeExperience in different sectors & roles

Hands-onWe do what needs to be done.

InvolvedYour project is our project

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TRILATIONS: some of our projects

Customer Loyalty programs on EMEA level for a pharmaceutical company

Product relaunch project for a consumer electronics company

Proof of concept for a major innovation in the utilities sector

Business Architecture for a publishing company

Performance management projects in the waste sector

Optimising the organisation of the strategic marketing department in a

pharmaceutical company

BPM in the utilities sector in areas such as Sales and Marketing, Customer

Service, Finance etc.Business & process analysis for claims

automation for a Belgian insurerBusiness analysis training & coaching

program for a union

Program management for the development of an HR application in

public transportIT & Business Project management in

sectors such as Utilities, Pharma, Telecom, Financial services,…

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TRILATIONS: contact details …

Trilations nvPrins Boudewijnlaan 30BE-2550 Kontich (Antwerp)T +32 3 877 64 00F +32 3 450 99 19info@trilations.com