Triad Goodwill - Spring Course Catalog

Goodwill IndustriesOf Central North Carolina, Inc.

CAREERSERVICESDEVELOPMENT

COURSE CATALOG

S P R I N G 2 0 1 5

YOUR OPPORTUNITY IS NOW.

2 - GOODWILL CAREER DEVELOPMENT SERVICES - 2015 COURSE CATALOG2 - GOODWILL CAREER DEVELOPMENT SERVICES - 2015 COURSE CATALOGS

OUR MISSIONGoodwill Industries of Central North Carolina, Inc. promotes the value of work by providing career

development services and work opportunities for people with employment needs.

OUR VISIONOur vision is to be the recognized leader in helping people develop the work skills necessary to

successfully integrate into the competitive labor market.

OUR VALUESWe value work and its accomplishments, our reputation as a trustworthy entity, competence, respect

for the independence and intrinsic worth of individuals we serve, and communication with all stakeholder groups.

$51.5 MILLIONEARNING POTENTIAL ADDED

TO THE LOCAL ECONOMY

386,594 CONTRIBUTORS1,415,033 CUSTOMERS

16,983 JOB SEEKERS3,212 INDIVIDUALS REPORTED JOB

PLACEMENTS CREATING

BY THE NUMBERS2013-2014

2 MODELS: COMMUNITY RESOURCE CENTER (CRC) & CAREER CENTER (CC)Our Community Resource Center (CRC) model closely mirrors Goodwill Industries’ nationally shared resource model. The shared resource model brings together two strong partners - Goodwill Industries and local community colleges to increase access to services, programs, and credential completion.

Our local Community College partners provide classroom upfi tting for specialized training programs, college registration and on-site instruction, Continuing Education Units (CEU) and credential certifi cations.

Goodwill Industries offers an array of supportive services, including: individual career counseling, resume development, online job search/applications, customized workshops, and job placement assistance. Strategical throughout our fi ve county service area, locations enhance customer accessibility.

Taking advantage of concrete and supportive services accelerates employment opportunities, resulting in fi nancially stable families and stronger communities.

Located adjacent to our retail store, the Career Center (CC) model serves as a “one-stop resume shop” designed to meet your professional career services needs.

We provide comprehensive career services to all job seekers in our community, with a primary focus on those individuals who are unemployed or underemployed. Services include resume updates, cover letter techniques, interview preparation, online job search assistance, career counseling, networking tips, community workshops and more!

We believe that each individual deserves an innovative approach to career advising that is created to plan, prepare and promote his or her career. At Goodwill Industries, we view career development as a lifelong process. Our many services facilitate job readiness that inspire personal initiative and accountability.

Our Career Centers are committed to building strong relationships to assist customers in reaching their goals.

SERVICESNetwork Resources - Utilize computers to access internet for job search, to complete online applications, and update your resume. Take advantage of tutorials to upgrade your computer skills, and review daily “hot leads” for local employment. A phone is available for scheduling interview appointments.

Individual Career Counseling - Career counseling is of value if you are uncertain of your career path or in need of reinventing yourself. Call or visit to make an appointment.

Resume Update - Need to update your resume? We can help. Develop a winning resume that showcases your strengths and experience. Please allow 5-7 business days to process most requests.

Workshops - Customized workshops are periodically offered to target unique aspects of job readiness.

Other Resources - Fax resumes and applications, browse job-related publications, search daily “hot leads,” and learn about other employment resources.

provided through our community resource & career

centers

490 CLASSES & WORKSHOPS

3,212INDIVIDUALS

reported job placements(11% increase over

2012-2013)

BY THE NUMBERS

CAREER DEVELOPMENT

SERVICES

109,598SUPPORTIVE

SERVICESprovided by Goodwill mission

program staff

2013-2014

GOODWILL CAREER DEVELOPMENT SERVICES - 2015 COURSE CATALOG - 3


SUCCESS SUCCESS STORIESSTORIESJacqueline Sandershad this to say about Goodwill Career Services:

“My experience with Goodwill has been great. The Asheboro CRC staff took the time to help me get over the obstacles that have prevented me from fi nding meaningful employment. I took the employability skills class, and the interview skills workshop they offer. I also applied for a scholarship to assist me in taking the CNA-Today class. I thank God and Goodwill for helping my dreams to come true, to provide a better life for myself and my children.”

Angela Tuggle had this to say about Goodwill Career Services:

“I just got a job in the CNA fi eld through a Triad Goodwill sponsored job fair. No one can really help you like Goodwill is able to. I love the people here and they are so willing to help all of the time.”

Congratulations Angela!

Vonnie Harrisonhad this to say about Goodwill Career Services:

“Entering through the front door at Goodwill there was an embrace of love as well as an abundance of opportunities for me. The warm smiles and sup-port from everyone at the front desk as well as the surrounding offi ces goes beyond the normal routine of assistance. I just want to say thank you for the time you have shown me and the love given. I now have a plan, I am moving forward and looking forward. There is a bright future.”

GOODWILL CAREER DEVELOPMENT SERVICES - 2015 COURSE CATALOG - 5GOODWILL CAREER DEVELOPMENT SERVICES - 2015 COURSE CATALOGS - 5

BURLINGTONCOMMUNITY RESOURCE CENTERHUMAN RESOURCE DEVELOPMENT (HRD) HRD classes are taught by Alamance Community College instructors and are free to unemployed or underemployed North Carolina residents. To register for classes, please call (336) 417-5990.

Employability Skills (2 week class)Are you unemployed or underemployed? Are you frustrated in your job search, facing barriers in gaining employment I and in achieving earnings suffi cient to live on? If your answer is “yes,” this class may be for you.

Topics covered in this 2 week class will be: soft skills, responding to challenges, communication styles, work attitudes and behaviors, career planning, and resume/cover letter preparation. This class is free for those who fi nancially qualify. 01/12 – 01/22 M-TH 9:00 am – 12:00 pm01/26 – 02/05 M-TH 9:00 am – 12:00 pm02/09 – 02/19 M-TH 9:00 am – 12:00 pm02/23 – 03/05 M-TH 9:00 am – 12:00 pm03/09 – 03/19 M-TH 9:00 am – 12:00 pm03/23 – 04/01 M-TH 9:00 am – 12:00 pm04/06 – 04/16 M-TH 9:00 am – 12:00 pm04/20 – 04/30 M-TH 9:00 am – 12:00 pm05/04 – 05/14 M-TH 9:00 am – 12:00 pm

Basic Computer Skills (2 week class)Basic computer skills are critical for today’s workplace. This class will enable you to become comfortable with computer use. You will also learn how to complete on-line applications and search online employment sites using the internet.01/12 – 01/22 M-TH 1:00 pm – 4:00 pm01/26 – 02/05 M-TH 1:00 pm – 4:00 pm02/09 – 02/19 M-TH 1:00 pm – 4:00 pm02/23 – 03/05 M-TH 1:00 pm – 4:00 pm03/09 – 03/19 M-TH 1:00 pm – 4:00 pm03/23 – 04/01 M-TH 1:00 pm – 4:00 pm04/06 – 04/16 M-TH 1:00 pm – 4:00 pm04/20 – 04/30 M-TH 1:00 pm – 4:00 pm05/04 – 05/14 M-TH 1:00 pm – 4:00 pm

Information Technology – Basic Computer Skills (4 week class) Evening HoursBasic computer skills are critical for today’s workplace. This class will enable you to become comfortable with computer use. You will also learn how to complete on-line applications and search online employment sites using the internet. 01/13 – 02/05 TWTH 5:30 pm – 7:00 pm02/10 – 03/05 TWTH 5:30 pm – 7:00 pm03/10 – 04/01 TWTH 5:30 pm – 7:00 pm04/07 – 04/30 TWTH 5:30 pm – 7:00 pm05/05 – 05/28 TWTH 5:30 pm – 7:00 pm

SKILLS TRAININGPharmacy Technician Training Cost: $180Dynamic opportunities are growing quickly for pharmacy technicians. This class is designed mainly for individuals already on the pharmacy career track to prepare them for the Pharmacy Technician Certifi cation Board (PTCB) exam. 01/27 – 05/06T & W6:00 pm - 9:00 pm

Certifi ed Nurse Assistant 1 Cost: $709Our new 8-week fast-track Nursing Assistant curriculum prepares individuals to work under the supervision of licensed health care professionals in performing nursing care and services for persons of all ages.01/08 – 03/05 MTWTH 8:30 am – 2:10 pm03/16 – 05/11 MTWTH 8:30 am – 2:10 pm

BASIC SKILLSGED classes are taught by Alamance Community College instructors and are free to unemployed or underemployed North Carolina residents.01/06 – 04/28 T&TH 9:00 am – 12:00 pm

COMMUNITY WORKSHOPSWorkshops are meant to target specifi c areas of interest for job seekers.To register for classes, please call (336) 417-5990.

JOTO (Jobs On The Outside)This class is designed for individuals with a criminal background. New job search strategies and techniques to get you noticed and not your history.TBA

Basic ExcelThis workshop is designed with the absolute beginner in mind. Each day of this fi ve day workshop builds from the previous day. All fi ve days are recommended.01/12 – 01/16 M-F 12:30 pm – 4:30 pm

Dress for Success “Internally and Externally”This workshop will dress you from the inside out. Very interactive and fun!02/17 F 9:00 am – 12:00 pm

Reinventing Yourself After 40THINK you are “over the hill” and no longer marketable? Think again! This can be your defi ning moment. This workshop can be benefi cial to all ages.03/09 – 03/11 M-W 9:00 am – 12:00 pm

ALAMANCE COUNTY

3740 South Church Street, Burlington, NC 27215 • (336) 417-5990


HUMAN RESOURCE DEVELOPMENT (HRD) HRD classes are taught by Guilford Technical Community College instructors and are free to unemployed or underemployed North Carolina residents. To register for classes, please call (336) 275-9801 ext. 1005.

Employability Skills (2 week course)With improved job search and networking strategies, resume development and preparation; mock interviewing and much more! Become a master at sharing your value with potential employers.01/12 – 01/23 M-F 8:30 am – 12:30 pm02/02 – 02/13 M-F 8:30 am – 12:30 pm02/23 – 03/06 M-F 8:30 am – 12:30 pm03/16 – 03/27 M-F 8:30 am – 12:30 pm04/06 – 04/17 M-F 8:30 am – 12:30 pm04/27 – 05/08 M-F 8:30 am – 12:30 pm05/18 – 05/29 M-F 8:30 am – 12:30 pm06/08 – 06/19 M-F 8:30 am – 12:30 pm06/29 – 07/10 M-F 8:30 am – 12:30 pm07/20 – 07/31 M-F 8:30 am – 12:30 pm

Computer Skills for Today’s Job Seeker (2 week course) Develop computer literacy skills essential for success in today’s job search. Sharpen your keyboarding skills for fi nding and applying for jobs online. Conduct online job searches and learn tips for completing online job applications. Learn how to respond to an online job posting and how to post your resume online. Gain computer skills that will help you fi nd employment.01/12 – 01/23 M-F 1:00 pm – 4:00 pm02/02 – 02/13 M-F 1:00 pm – 4:00 pm02/23 – 03/06 M-F 1:00 pm – 4:00 pm03/16 – 03/27 M-F 1:00 pm – 4:00 pm04/06 – 04/17 M-F 1:00 pm – 4:00 pm04/27 – 05/08 M-F 1:00 pm – 4:00 pm05/18 – 05/29 M-F 1:00 pm – 4:00 pm 06/08 – 06/19 M-F 1:00 pm – 4:00 pm06/29 – 07/10 M-F 1:00 pm – 4:00 pm07/20 – 07/31 M-F 1:00 pm – 4:00 pm

Introduction to Computers (1 week course)Improve your job search process with this general introduction to the computer. Become familiar with the computer desktop and improve your keyboarding skills. Learn how to use email in your job search by creating an email address and sending/receiving emails with attachments. Learn how to search for job openings using career websites.01/26 – 01/30 M-F 8:30 am – 12:30 pm02/16 – 02/20 M-F 8:30 am – 12:30 pm03/09 – 03/16 M-F 8:30 am – 12:30 pm

03/30 – 04/03 M-F 8:30 am – 12:30 pm04/20 – 04/24 M-F 8:30 am – 12:30 pm05/11 – 05/15 M-F 8:30 am – 12:30 pm06/01 – 06/05 M-F 8:30 am – 12:30 pm06/22 – 06/26 M-F 8:30 am – 12:30 pm07/13 – 07/17 M-F 8:30 am – 12:30 pm

Career Readiness Certifi cate OrientationReceive information on how to validate the skills you say you have by obtaining a Bronze, Silver or Gold Certifi cate which demonstrates your current skill level to potential employers.01/27 T 1:00 pm – 4:00 pm02/17 T 1:00 pm – 4:00 pm03/10 T 1:00 pm – 4:00 pm03/31 T 1:00 pm – 4:00 pm04/21 T 1:00 pm – 4:00 pm05/12 T 1:00 pm – 4:00 pm06/02 T 1:00 pm – 4:00 pm06/23 T 1:00 pm – 4:00 pm07/14 T 1:00 pm – 4:00 pm

Money SmartLearn how to read your credit report, raise your credit score, budgeting, identity theft and establish savings for your child’s future and the benefi ts of renting and home ownership.01/27 – 01/30 T-F 8:30 am – 12:30 pm03/31 – 04/03 T-F 8:30 am – 12:30 pm05/12 – 05/15 T-F 8:30 am – 12:30 pm07/14 – 07/17 T-F 8:30 am – 12:30 pm

BASIC SKILLSGED classes are taught by Guilford Technical Community College instructors and are free to unemployed or underemployed North Carolina residents.

GED/ABE ClassesGeneral Educational Development (GED) classes inform on structure, format and content of the exam. **Call (336) 334-4822 for orientation, testing and placement in classes.01/13 – 01/14 T&W 1:00 pm – 4:00 pm01/20 – 01/21 T&W 1:00 pm – 4:00 pm01/27 – 01/28 T&W 1:00 pm – 4:00 pm02/03 – 02/04 T&W 1:00 pm – 4:00 pm02/10 – 02/11 T&W 1:00 pm – 4:00 pm02/17 – 02/18 T&W 1:00 pm – 4:00 pm02/24 – 02/25 T&W 1:00 pm – 4:00 pm03/03 – 03/04 T&W 1:00 pm – 4:00 pm03/10 – 03/11 T&W 1:00 pm – 4:00 pm

GUILFORD COUNTY

GREENSBOROCOMMUNITY RESOURCE CENTER1235 South Eugene Street, Greensboro, NC 27406 • (336) 275-9801


GED/ABE Classes (cont’d)03/17 – 03/18 T&W 1:00 pm – 4:00 pm03/24 – 03/25 T&W 1:00 pm – 4:00 pm03/31 – 04/01 T&W 1:00 pm – 4:00 pm04/07 – 04/08 T&W 1:00 pm – 4:00 pm04/14 – 04/15 T&W 1:00 pm – 4:00 pm04/21 – 04/22 T&W 1:00 pm – 4:00 pm04/28 – 04/29 T&W 1:00 pm – 4:00 pm05/05 – 05/06 T&W 1:00 pm – 4:00 pm05/12 – 05/13 T&W 1:00 pm – 4:00 pm05/19 – 05/20 T&W 1:00 pm – 4:00 pm05/26 – 05/27 T&W 1:00 pm – 4:00 pm06/02 – 06/03 T&W 1:00 pm – 4:00 pm06/09 – 06/10 T&W 1:00 pm – 4:00 pm06/16 – 06/17 T&W 1:00 pm – 4:00 pm06/23 – 06/24 T&W 1:00 pm – 4:00 pm06/30 – 07/01 T&W 1:00 pm – 4:00 pm07/07 – 07/08 T&W 1:00 pm – 4:00 pm07/14 – 07/15 T&W 1:00 pm – 4:00 pm07/21 – 07/22 T&W 1:00 pm – 4:00 pm07/28 – 07/29 T&W 1:00 pm – 4:00 pm

COMMUNITY WORKSHOPSWorkshops are meant to target specifi c areas of interest for job seekers. To register for classes, please call (336) 275-9801 ext. 1005.

Interviewing DynamicsGet the answer to those tough questions on How do I sit? What will the interviewer be like? What are your strengths and weaknesses? With the right tips and techniques, bring the best “YOU” to the interview and get the job you want by learning new Interviewing skills to present yourself more effectively and advantageous to prospective employers.

01/28 W 1:00 pm – 4:00 pm02/18 W 1:00 pm – 4:00 pm03/11 W 1:00 pm – 4:00 pm04/01 W 1:00 pm – 4:00 pm04/22 W 1:00 pm – 4:00 pm05/13 W 1:00 pm – 4:00 pm06/03 W 1:00 pm – 4:00 pm06/24 W 1:00 pm – 4:00 pm07/15 W 1:00 pm – 4:00 pm

JOB SEARCH STRATEGIESFinding a job can be a full-time job! Learn techniques that can help you along the way including how to target your job search, market yourself, perform “networking” and other helpful tips can assist you in successfully fi nding employment.01/06 T 10:00 am – 11:00 am03/03 T 2:00 pm – 4:00 pm

RESUMES & COVER LETTERSLearn the basics of resume preparation such as formatting, common mistakes and how to effectively use your resume as a marketing tool. Create the perfect cover letter to gain employer’s attention. Acquire tips on how to effectively showcase your value to their organization.01/13 T 2:00 pm – 4:00 pm02/17 T 10:00 am – 12:00 pm03/10 T 10:00 am – 12:00 pm

EFFECTIVE INTERVIEWINGLearn the 3 P’s of interviewing: Plan, Prepare & Practice! Set yourself apart from the competition by knowing how to market yourself to an employer during and after the interview.01/20 T 2:00 pm – 4:00 pm02/10 T 2:00 pm – 4:00 pm03/17 T 10:00 am – 12:00 pm

MOCK INTERVIEWSInterviewing skills are discussed while practicing answering questions in a group environment where everyone learns the techniques for successful interviewing.02/03 T 10:00 am – 12:00 pm03/24 T 2:00 pm – 4:00 pm

CAREER READINESS CERTIFICATE – through Guilford Technical Community College. Recognized by the State of North Carolina to prove to employers that your skills have been tested, and you are ready to work for any company. Bronze, Silver and Gold Certifi cate Levels enable participants to demonstrate their current skill levels to potential employers.01/13 T 9:00 am – 12:00 pm01/27 T 9:00 am – 12:00 pm02/10 T 9:00 am – 12:00 pm02/24 T 9:00 am – 12:00 pm03/10 T 9:00 am – 12:00 pm03/24 T 9:00 am – 12:00 pm

GUILFORD COUNTY

NORTH ELM-GREENSBOROCAREER CENTER3519 North Elm Street, Greensboro, NC 27405 • (336) 282-7307


HUMAN RESOURCE DEVELOPMENT (HRD)HRD classes are taught by Randolph Community College instructors and are free to unemployed or underemployed North Carolina residents. To register for classes, please call (336) 633-0268.

Workplace Computer Skills I BasicThis course will assess technology literacy, introduce fundamental computer skills that are necessary to succeed in today’s workplace, and develop a moderate comfort level of basic computer/use skills.01/13 – 03/31 T&TH 9:00 am – 12:00 pm01/13 – 03/31 T&TH 1:00 pm – 3:30 pm01/12 – 04/13 M&W 9:00 am – 12:00 pm

Workplace Computer Skills II AdvancedA basic introduction to the computer, software and typical programs needed to effectively job search online, complete/update resumes, and online applications for employment.03/16-05/06 M&W 9:00 am – 12:00pm

SKILLS TRAININGCall (336) 633-0268 to Register

Pharmacy TechnicianThis course provides instruction in the technical procedures for preparing and dispensing drugs. Topics include drug packaging and labeling, out-patient dispensing, hospital dispensing procedures, controlled substance procedures, inventory control, and non-sterile compounding. 1/15-5/14 TH 6:00 pm - 9:00 pm

BASIC SKILLSTo Register for Basic Skills classes, or make an appointment for GED/ABE placement testing, contact RCC Asheboro Campus (336) 633-0107.

Adult Basic Education LabAdult Basic Education classes are designed for adult students to help them reach their individual goals. Classes start at the individual’s level and include preparation for high school equivalency and improve basic skills in reading, writing and math.Ongoing M - TH 8:30 am - 12:30 pm

ESL-PlusESL-Plus is a GED class for English language learners. Students work on reading, math, and writing with focus on improving language skills, as well as prepare them for the General Equivalency Diploma Exam. Ongoing M&W 5:30 pm - 8:30 pmOngoing T&TH 5:30 pm - 8:30 pm

ESOLESOL is a program for adults whose native language is not English. The classes teach students to communicate effectively in English through instruction in listening, speaking, reading and writing.Ongoing M-TH 9:00 am – 2:00 pm

COMMUNITY WORKSHOPSPlease call (336) 610-0400 to pre-register for workshops. Seating is limited.

It’s Time to Stand OutCompiling an impressive Employment Portfolio will prepare you for job search, present professionally during an interview, and land the job. 01/05 M 1:30 pm – 3:00 pm02/09 M 1:30 pm – 3:00 pm03/10 T 1:30 pm – 3:00 pm04/07 T 1:30 pm – 3:00 pm

Interview SkillsLearn the 3 P’s of interviewing: Planning, Preparation & Practice! 01/07 W 1:30 pm – 3:00 pm02/11 W 1:30 pm – 3:00 pm03/16 M 1:30 pm – 3:00 pm04/13 M 1:30 pm – 3:00 pm

Computer Workshop for Persons with Intellectual DisabilitiesThis is a basic computer class that covers basic computer applications, Microsoft Offi ce, and mouse usage.Open Enrollment W 1:00 pm – 2:00 pm

RANDOLPH COUNTY

ASHEBOROCOMMUNITY RESOURCE CENTER1064 East Dixie Drive, Asheboro, NC 27203 • (336) 610-0400


HUMAN RESOURCE DEVELOPMENT (HRD) HRD classes are taught by Rockingham Community College instructors and are free to unemployed or underemployed North Carolina residents. To register for classes, please call (336) 623-3007.

Career Readiness Certifi cate Bronze, silver and gold certifi cate levels enable participants to demonstrate their current skill levels to potential employers.01/12 – 05/06 M&W 12:30 pm – 3:30 pm

Get Advice: How to Land and Keep a JobLearn interviewing and networking skills, job search and career change strategies.01/05 – 01/16 M-F 9:00 am – 1:00 pm02/02 – 02/13 M-F 9:00 am – 1:00 pm03/02 – 03/13 M-F 9:00 am – 1:00 pm04/06 – 04/17 M-F 9:00 am – 1:00 pm04/27 – 05/08 M-F 9:00 am – 1:00 pm

Computer Skills for the Job SeekerLearn basic keyboarding, word processing, and technology based job strategies.01/05 – 01/30 M-F 9:00 am – 12:00 pm01/12 – 03/18 M&W 5:30 pm – 8:30 pm02/09 – 03/05 M-F 9:00 am – 12:00 pm04/06 – 04/30 M-F 9:00 am – 12:00 pm

Workplace Survival SkillsLearn the elements that are essential for keeping a job.02/16 – 02/20 M-F 1:00 pm – 4:00pm03/23 – 03/27 M-F 1:00 pm – 4:00 pm04/20 – 04/24 M-F 1:00 pm – 4:00 pm05/04 – 05/08 M-F 1:00 pm – 4:00 pm

The Art of Communication Learn to communicate effectively.02/23 – 02/27 M-F 9:00 am – 12:00 pm

What Are You Good At? Do You KnowLearn effective strategies when working with different personalities to increase your success in the workplace. 01/26 – 01/30 M-F 9:00 am – 12:00 pm04/20 – 04/24 M-F 9:00 am – 12:00 pm05/11 – 05/15 M-F 9:00 am – 12:00 pm

Money SmartLearn the tools for living on a reduced income.03/16 – 03/27 M-F 9:00 am – 12:00 pm

Market Your Competitive AdvantageLearn how to sharpen your marketing skills.03/16 – 03/20 M-F 9:00 am – 1:00 pm05/11 – 05/15 M-F 9:00 am – 1:00 pm

BASIC SKILLSBasic Skills classes are taught by Rockingham Community College instructors and are free to unemployed or underemployed North Carolina residents.

GED/ABE ClassesGeneral Educational Development (GED) classes inform on structure, format and content of the exam. Call (336) 342-4261 ext. 2146 for orientation, testing and placement in classes.Ongoing M-TH 9:00 am – 12:00 pmOngoing M&T 5:30 pm – 8:30 pm

WORKSHOPSAll workshops are free.

Interviewing SkillsMaster the art of interviewing from start to fi nish.02/10 T 5:30 pm – 9:30 pm04/07 T 5:30 pm – 9:30 pm

ROCKINGHAM COUNTY

EDENCOMMUNITY RESOURCE CENTER220 West Kings Highway, Suite H, Eden, NC 27288 • (336) 623-3007


HUMAN RESOURCE DEVELOPMENT (HRD)HRD classes are taught by Rockingham Community College instructors and are free to unemployed or underemployed North Carolina residents. To register for classes, please call (336) 949-4849.

Career Readiness Certifi cate Bronze, silver and gold certifi cate levels enable participants to demonstrate their current skill levels to potential employers.01/12 – 05/06 M&W 12:30 pm – 3:30 pm

Employability SkillsLearn interviewing and networking skills, job search and career change strategies.01/05 – 01/16 M-F 9:00 am – 1:00 pm02/16 – 02/27 M-F 9:00 am – 1:00 pm03/16 – 03/27 M-F 9:00 am – 1:00 pm04/20 – 05/01 M-F 9:00 am – 1:00 pm

PC Skills for Today’s WorkerLearn basic keyboarding, word processing and technology based job search strategies. 01/21 – 03/25 M&W 5:30 pm – 8:30 pm02/02 – 02/26 M-F 9:00 am – 12:00 pm03/02 – 03/26 M-F 9:00 am – 12:00 pm04/20 – 05/14 M-F 9:00 am – 12:00 pm

What Are You Good At? Do You Know?Find a career that is right for you based on your personality style. 01/05 – 01/09 M-F 1:00 pm – 4:00 pm03/02 – 03/06 M-F 1:00 pm – 4:00 pm

The Art of Communicating Well in Your Professional and Personal Lives Learn to communicate to improve career prospects as well as strengthen relationships. 02/16 – 02/20 M-F 1:00 pm – 4:00 pm05/04 – 05/08 M-F 1:00 pm – 4:00 pm

Workplace Survival Skills Learn the elements that are essential for keeping a job. 02/02 – 02/06 M-F 1:00 pm – 4:00 pm04/06 – 04/10 M-F 1:00 pm – 4:00 pm

Money SmartEnhance your fi nancial skills and learn to manage your fi nances effectively.04/06 – 04/17 M-F 9:00 am – 12:00 pm

SKILLS TRAININGIntro to UpholsteryLearn about the work environment and skills needed to work as an upholsterer. 01/20 T 9:00 am – 1:00 pm02/10 T 9:00 am – 1:00 pm

Interviewing SkillsIncrease your confi dence in the interviewing process.01/27 T 5:00 pm – 8:00 pm 05/05 T 5:00 pm – 8:00 pm


English as a Second Language (ESL)ESL is an adult program for those whose native language is not English. ESL es un programa para adultos para aquellos cuya lengua materna no es el Inglés.Ongoing T&TH 6:00 pm – 8:00 pm En Carta Martes/Jueves 6:00 pm – 8:00 pm

Distance Learning for ESLUse a DVD program to study English as a Second Language from home. Requires one-on-one meetings with instructor for review.Contact Joey Crotts, Adult Basic Education/ ESL Coordinator at 336-342-4261, ext. 2328. Ongoing T&TH By AppointmentEn Carta Martes/Jueves Con Cita Previa

ROCKINGHAM COUNTY

MAYODANCAREER CENTER6625 NC HWY 135, Mayodan, NC 27027 • (336) 949-4849


HUMAN RESOURCE DEVELOPMENT (HRD)HRD classes are taught by Rockingham Community College instructors and are free to unemployed or underemployed North Carolina residents. To register for classes, please call (336) 637-1010.

Career Readiness Certifi cate Bronze, silver and gold certifi cate levels enable participants to demonstrate their current skill levels to potential employers.01/13 – 05/07 T&TH 9:00 am – 12:00 pm

Get Advice: How to Land and Keep a JobLearn interviewing and networking skills, job search and career change strategies.01/05 – 01/16 M-F 9:00 am – 1:00 pm02/09 – 02/20 M-F 9:00 am – 1:00 pm03/09 – 03/20 M-F 9:00 am – 1:00 pm04/13 – 04/24 M-F 9:00 am – 1:00 pm05/04 – 05/15 M-F 9:00 am – 1:00 pm

Personal Management StyleLearn effective strategies when working with different personalities to increase your success in the workplace. 03/23 – 03/27 M-F 1:00 pm – 4:00 pm04/27 – 05/01 M-F 1:00 pm – 4:00 pm05/11 – 05/15 M-F 1:00 pm – 4:00 pm

The Art of Communicating Well Learn how to communicate your thoughts successfully and effectively improves your career prospects as well as strengthens relationships. 02/23 – 02/27 M-F 1:00 pm – 4:00 pm

Computer Skills for the Job SeekerLearn basic keyboarding, word processing, and technology based job strategies.01/21 – 03/25 M&W 5:30 pm – 8:30 pm01/12 – 02/05 M-F 9:00 am – 12:00 pm03/02 – 03/26 M-F 9:00 am – 12:00 pm04/20 – 05/14 M-F 9:00 am – 12:00 pm

Interviewing SkillsLearn how to feel more confi dent in your job interview.01/13 T 5:00 pm – 9:00 pm03/17 T 5:00 pm – 9:00 pm

Job Seekers LabUtilize and open Lab style class to gain assistance in job searching and applications.01/12 – 05/06 M&W 9:00 am – 12:00 pm

Money SmartStrategies for budgeting will help you learn how to prioritize and better manage your income.02/09 – 02/20 M-F 9:00 am – 12:00 pm

Workplace Survival SkillsLearn the elements that are essential for keeping a job.01/26 – 01/30 M-F 1:00 pm - 4:00 pm03/02 – 03/06 M-F 1:00 pm - 4:00 pm


GED/ABE ClassesGeneral Educational Development (GED) classes inform on structure, format and content of the exam. Call (336) 342-4261 ext. 2146 for orientation, testing and placement in classes.Ongoing M-TH 9:00 am – 12:00 pmOngoing M&W 5:30 pm – 8:30 pm

English as a Second Language - Civics ClassLearn the history, how the government works, and what you have to do to apply for and pass the U.S. Citizenship Test.Ongoing TWTH 6:30 pm – 8:30 pm

English as a Second Language – TelecourseStudy English at home using materials based on the Crossroads Café DVD series to improve your listening, reading and writing skills. Contact (336) 342-4261 x 2328.Ongoing BY APPOINTMENT

SKILLS TRAINING CLASSSkills Training Classes are taught by Rockingham Community College instructors. Tuition is required for all skills training and certifi cation classes.

Certifi ed Nursing Assistant I (CNA) A 160-hour program. Students must pass a state exam to becomea licensed CNA. Contact Rockingham Community College at(336) 342-4261 ext. 2588 for registration and tuition information.

ROCKINGHAM COUNTY

REIDSVILLECOMMUNITY RESOURCE CENTER1551 Freeway Drive, Reidsville, NC 27320 • (336) 637-1010


JOBS ON THE OUTSIDE (JOTO)Jobs On The Outside is a collaborative initiative providing individuals who have a criminal history with a comprehensive training program incorporating management and strengths assessments, soft and concrete workplace skills, cognitive behavioral principles, job search/ placement assistance and supportive services leading to competitive employment. Without meaningful work and a supportive network, the increased risk of recidivism escalates. Recidivism is a relapse into former criminal behavior and imprisonment. JOTO provides a holistic approach that enables men and women to regain control of their lives, their families, and their future. Upon completion of our program, JOTO staff works with businesses and industries to help participants secure gainful employment. ELIGIBILITY CRITERIA• Must have a criminal background• Must not have charges pending• Must be at least 16 years of age• Must attend orientation Orientation for Greensboro classes is held every Monday, 10-11 a m. at the Greensboro Community Resource Center, 1235 South Eugene Street, Greensboro. Please call (336) 275-9801 ext. 1099 for further information.

GREENSBORO CLASS SCHEDULEYou must attend four consecutive days of classes to complete the program. Classes are held ongoing, twice a month at the Greensboro Community Resource Center, 1235 S. Eugene Street, Greensboro from 8:30 a.m. - 12:30 p.m. each day. CLASS DESCRIPTIONSJourney To SuccessCareer and industry assessments, personality profi le, individualized employment plan.

Effective CommunicationHow to discuss your criminal history, active listening, confl ict resolution, body language.

Keys To Branding YourselfRe-packaging yourself to showcase your value. How to ace the interview and land the job!

SPECIALIZED INSTRUCTIONAll specialized instruction classes are held at the Greensboro Community Resource Center, located at 1235 S. Eugene St., Greensboro.

GED TutoringProgram graduates who are seeking to obtain their GED are eligible to attend GED tutoring sessions, working at their own pace with an instructor, using interactive computer-basedmaterials.Mondays 2:00 pm – 4:00 pm

Forklift Certifi cationProgram graduates who meet eligibility criteria will become certifi ed to operate a sit-down forklift. Once a month on a fl oating schedule.

Introduction To ComputersThis one week class teaches students to become familiar with the computer desktop and improve keyboarding skills. Learn how to create and use an email address to send and receive emails with attachments, and upload your resume.11/10 – 11/14 1:00 pm – 4:00 pm12/08 – 12/12 1:00 pm – 4:00 pm

Online Job Applications LabThis interactive lab teaches JOTO graduates how to fi ll out online applications, while allowing advanced graduates to volunteer as tutors.Thursdays 1:00 pm – 3:00 pm

Jobs On The Outside (JOTO) is a collaborative initiative providing individuals who have a criminal history with a comprehensive training program and supportive services leading to competitive employment.

GUILFORD COUNTY


WHEELS TO WORKGoodwill Industries through our Wheels to Work Program bridges barriers between home and work providing donated vehicles to deserving individuals.

The Wheels to Work Program offers qualifi es participants the opportunity to own reasonable, reliable transportation to maintain employment. The program is not free, but will always remain affordable.

You must be employed and reside in Guilford, Rockingham, Alamance, Caswell, and Randolph Counties to be considered as a candidate to participate in the Wheels to Work Program.

WHEELS TO WORK PROGRAM REQUIREMENTS:

• Complete the Wheels to Work Application• Valid North Carolina Driver’s License• Lack sustainable transportation (cannot currently have

a vehicle titled in your name)• $588 Processing Fee Covers: (MVR, Criminal

Background Check, Notary, and Administrative Fees)• Be able to pass a criminal background check, with no

pending charges• Be employed 6 months prior to receiving a vehicle• Ability to maintain insurance, take fi nancial

responsibility for the maintenance and upkeep of the vehicle

• Employment Verifi cation• Income Tax Filing Information• Ability to obtain/pay for tags and title• Additional paperwork and/or personal information may

be required.

HOW TO DONATE A CAR TO WHEELS TO WORK:

Wheels to Work accepts donated vehicles from the general public, corporations, foundations, municipalities and other institutions. If you would like to give someone the keys to success, please consider donating a vehicle. The title must be current and presented with the car at the time of the donation. Cars that do not meet predetermined standards will be sold to benefi t the Wheels to Work program. You may be able to deduct the fair market value on your tax return.

Please refer to IRS Publication 526: Determining the Value of Donated Property.

10 VEHICLES AWARDED

THROUGH WHEELS TO WORK TO QUALIFIED RECIPIENTS.

2013-2014


WHO WE AREFor more than 45 years, Goodwill Industries of Central North Carolina has helped individuals with barriers to employment become self suffi cient.

We operate twenty retail stores, seven community resource and career centers, and a former offender program (JOTO) to serve Alamance, Caswell, Guilford, Randolph and Rockingham Counties. We accept donated goods, resell those items in our stores, and use the revenue to provide job training in our community resource, career centers and JOTO.

We value work and its accomplishments, the independence of the individuals we serve and the intrinsic worth of the individuals we serve. We believe that when a person is employed, he earns more than a paycheck; he earns pride, self-esteem and the opportunity to develop a well-rounded, self-directed and independent life.

Our goal is to assist individuals referred by the Department of Vocation Rehabilitation Services with accomplishing vocational and personal goals through a comprehensive program that includes vocational evaluation, work adjustment training and job placement services.

WHO WE SERVEGoodwill’s Community Rehabilitation Program serves people with a variety of emotional, mental and physical disabilities who have been referred by the Department of Vocation Rehabilitation Services and meet program eligibility as defi ned by our state contract.

Vocational EvaluationVocational evaluation is a process that determines a person’s work capabilities, interests and transferrable skills. Short-term and long-term assessments are available for individuals in need of competitive employment.Services may include:• Situation Assessment• Career Interest Assessment• Vocational Aptitude Testing• Academic Testing• Transferrable Skills Analysis

Vocational Skills TrainingGoodwill offers a variety of vocational skills training classes to individuals participating in the Community Rehabilitation Program designed to maximize the potential for competitive employment.

Offerings include:• Microsoft Word• Microsoft Excel• Keyboarding Skills• Food Service Training• Forklift Training• Cash Register Training• Customer Service Training• Job Readiness• Food Service Internship• Customer Service Internship

Work Adjustment TrainingPrepares individuals for competitive employment. Targetedareas include: Developing Good Work Behaviors, Stimulating Motivation, Increasing Stamina, Acquiring New Vocational Skills, and Interviewing Skills.

COMMUNITYREHABILITATION PROGRAM

Questions about program, contact (336) 544-5309.


DONATE

NOW!

HOW CANHOW CAN YOU HELP?HELP?DONATION TIPSWhen you donate to Goodwill, it benefi ts both you and the community. You give your gently used items a second life and get a tax receipt. People in our community receive job training and get a second chance at life. You can help Goodwill operate more effi ciently by donating only things that can be resold in our stores.

Please use the lists below as general guideline for donating.

You can also download a complete list of donation Do’s & Don’ts here.

Please Donate:• Accessories• Books• DVDs• Clothing• Computers (all types)• Furniture• Housewares• Small Appliances• Toys

Please Do Not Donate:• Ammunition• Auto Parts• Chemicals• Large Appliances• Mattresses/Box springs• TVs of any kind• Cribs• Items in Poor Condition or

in need of repair

BUSINESS VOLUNTEER OPPORTUNITIESLast year, Goodwill served more than 17,000 people in our community resource centers. With your help, Goodwill can change even more lives this year. People in our community need to learn computer skills, resume writing skills and interviewing skills in order to get a job and become self-suffi cient. Here’s how you can help.

Join Our Business Advisory Council (BAC)Join other local business and industry partners who provide, advise and council to Goodwill workforce development professionals to ensure that our curricula and training programs are developed/revised to align with current labor market trends so that we produce more marketable candidates that meet the competitive employment needs of the Triad.

What is the value for Business/Industry? • Provide emerging labor market trends in your fi eld• Assist Goodwill in development and maintenance of skills training curriculum• Access to pool of qualifi ed candidates that meet your employment needs• Participant in semi-annual Goodwill sponsored Job Fairs at no cost to you• Showcase your company at quarterly county event by hosting a meeting at your place of employment• Partner with Goodwill to make a difference in people’s lives

Corporate Sponsored ScholarshipsBecome one of our Corporate Sponsors who provides annual scholarships for many of our program participants seeking to upgrade their skillset. Students may choose to enhance skills in their existing career path or totally reinvent themselves by creating a new career goal. All scholarships are available for skills training certifi cation provide through our partnership with the local community college. Program participants can choose from an array of training: Certifi ed Nursing Assistant, Welding, Auto Body Technician, Mechanic, Pharmacy Tech, even CDL Truck Driving!

To determine your level of involvement and how many lives you want to change, contact (336)544-5265 today!

COMMUNITY VOLUNTEER OPPORTUNITIES

WAYS YOU CAN GIVE TO GOODWILL!Send a cash gift, donate gently used items, donate your car, shop at a Goodwill store, volunteer your time or hire a Goodwill graduate. Whether you volunteer in our community resource centers or in our stores, you help put people back to work.

Retail and Donation Center AssistantFor more information please visit our website at www.TriadGoodwil.org

Want to Volunteer? Fill out an application today at TriadGoodwill.org.

Visit TriadGoodwill.org for more information.

Asheboro Community Resource Center1064 East Dixie Drive Asheboro, NC 27203 (336) 610-0400

Burlington Community Resource Center3740 South Church StreetBurlington, NC 27215(336) 417-5990

Eden Community Resource Center220 West Kings Highway, Suite HEden, NC 27288(336) 623-3007

Greensboro Community Resource Center 1235 South Eugene Street Greensboro, NC 27406 (336) 275-9801

Mayodan Career Center 6625 NC HWY 135Mayodan, NC 27027(336) 949-4849

Reidsville Community Resource Center1551 Freeway Drive Reidsville, NC 27320(336) 637-1010

Charles & Betty YounceCareer Center at North Elm3519 North Elm StreetGreensboro, NC 27405(336) 282-7307

CRC LOCATIONS

Goodwill Industries of Central North Carolina, Inc., 1235 S. Eugene St., Greensboro, NC 27406Phone: (336) 275-9801 • Fax: (336) 274-1352 • www.TriadGoodwill.org

Goodwill IndustriesOf Central North Carolina, Inc.

Triad Goodwill - Spring Course Catalog

Documents

Transcript of Triad Goodwill - Spring Course Catalog