Trends in Retail Pharmacy...•2 Pharmacy’s Role in Health Care Reform Increased Compliance with...
Transcript of Trends in Retail Pharmacy...•2 Pharmacy’s Role in Health Care Reform Increased Compliance with...
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Trends in Retail Pharmacy
Chad Nellis, PharmD Walgreens Pharmacy Supervisor May 17, 2013
©2013 Walgreen Co. All rights reserved. Confidential and proprietary information. For internal use only.
What is the goal of health care reform?
Provision of Quality Care that
Delivers the Most Health Outcome For the Limited Dollars Spent on Health Care
©2013 Walgreen Co. All rights reserved. Confidential and proprietary information. For internal use only.
Health Care Reform
Medication Management
Care Coordination & Transitions
Measure & Assure
Performance
Manage Drug Selection &
Use (Formulary +)
Be Accountable
for Using Resources Efficiently
Use Personnel Effectively
Pharmacists & Technicians
Pharmacy’s Role in Health Care Reform
©2013 Walgreen Co. All rights reserved. Confidential and proprietary information. For internal use only.
Improve Quality and Outcomes
Deliver Value &Efficiency
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Pharmacy’s Role in Health Care Reform
Increased Compliance with
Desired Outcome
Reduced Waste Making Value-Based Drug
Therapy Decisions
Collaborative Practice &
Delivered Value Transitions of
Care
©2013 Walgreen Co. All rights reserved. Confidential and proprietary information. For internal use only.
©2013 Walgreen Co. All rights reserved. Confidential and proprietary information. For internal use only.
The Current Landscape
Walgreens health and daily living innovations are founded on our desire to meet the changing needs of customers, payers and the health care system.
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Consumers seek quality, cost-effective health and daily living options in simple, yet customized, ways.
Health care payers desire business partners who provide outcomes-based quality care focused on
cost management.
Health care reform will increase the number of individuals covered by insurance, but will require
additional access points for patients to receive care.
Retail and health care competition is fierce, and differentiation is a must.
Walgreen’s Role
Health Systems
Emergency Room Diversion
Technology Solutions
Focused on Outcomes
Patient-Pharmacist/Health care Provider Relationships
Collaborating on new health
care relationships to improve
patient outcomes
©2012 Walgreen Co. All rights reserved.
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Walgreens and ACOs
• Pharmacists integrated into patient care teams
• Improve the health of individuals, improve the care of populations, and lower the growth of health care spending
• First pharmacy to create an ACO
• Facilitate adherence programs through face to face med counseling and other services:
• Immunizations
• Improve Overall Health and Wellness • Collaborate with physicians to ensure patients are getting right
care, right place, right meds, to prevent complications and hospital readmissions
©2013 Walgreen Co. All rights reserved. Confidential and proprietary information. For internal use only.
Transitions in Care - Well Transitions
Med Review
Bedside medication delivery
Regularly-scheduled follow-up calls
24/7 pharmacist support
Patient counseling
Well Transitions - Coordinated Care
Hospitals & Health Systems & Walgreens working together to reduce readmission rates and overall healthcare costs while improving
patient health outcomes and medication adherence
©2012 Walgreen Co. All rights reserved.
Primary Care
• Nearly 70 percent of the U.S. population is either without a primary care physician or not utilizing one
• Aging population • More than 30 million people gaining insurance coverage in
2014 under health care reform
• Noncompliance leads to $300 billion in wasteful health expenditures every year • Pharmacy-based primary care medical homes open up access
to disadvantaged populations living in isolated rural communities.
©2013 Walgreen Co. All rights reserved. Confidential and proprietary information. For internal use only.
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©2013 Walgreen Co. All rights reserved. Confidential and proprietary information. For internal use only.
The New Walgreens Well Experience
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A completely new pharmacy, health and wellness experience
Thank You!
Chad Nellis, PharmD Walgreens Pharmacy Supervisor