Travel Practice

8/19/2019 Travel Practice

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I. Airport1. Confirming your FlightIf you are taking a plane to travel, then you will be calling a travel agent and purchasing a ticketin your own country. We will not cover this portion because you can do it in your own language.

ut once you arrive to your !nglish speaking location, you might need to change your flight andtalk to !nglish speaking people. "ore likely, they will have people speaking your language, but

#ust in case, we will cover some general topics about air traveling here.

Confirming your flight

$ome airlines re%uire you to call a couple days in advance to confirm your departure date. &ereare some sentences you will be asked and what you will need to say.

'ou( )I would like to confirm my flight.)*hem( )Can I get your ticket number+)

'ou( )*he number is -/0.)*hem( )'ou are scheduled to depart on une 1-th at 1(22 pm. Is this correct+)'ou( )'es it is.)*hem( )Is anybody else traveling with you+)'ou( )'es, my wife.)*hem( )Can I have the other ticket number+)'ou( )It is -/.)*hem( )'our tickets have been confirmed. 3lease arrive at the airport 0 hours before your flightdeparts. *hank you for calling.)

$ome other %uestions you might hear are similar to the ones you might hear at the airport

counter.

)Would you like to book your seats now+))Would you like a window seat or an aisle seat+)

)What is your ticket number+))What is your last name+))What is your first name+)

4. 5eparting 5ate6eserving a date to depart or changing a departure date

If you have an open ended ticket or would like to change your departing date, you will haveto call and reserve a date to depart.

)I have an open ended ticket and I would like to schedule a departure date. ))I have a ticket and I need to schedule a departure date.)

)I am scheduled to depart on une 1-th. Can I change this to a later date+)

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)I have a ticket to depart on une 1-th. I would like to see if there is an earlier flightavailable.)

With any of these %uestions, the other person will usually ask for your ticket number. Afterthat, they will ask you what date you want to depart.

)What date would you like to depart+))What date would you like to change it to+))When do you want to depart+)

'ou should respond by selecting a date.

)I would like to leave on une 44nd.))Is une 44nd available+))Can you check if une 44nd is possible+))I was hoping to reserve a seat for une 44nd.)

After you select a date, they will either say ok, or they will tell you the closest datesavailable to your selection.

)'es. We have seats available for the 44nd. Would you like me to reserve them+))7n the 44nd, the departure time is 1(22pm. $hould I reserve them+))We have two flights departing on that date. Would you like to depart at 12am or 8pm+)

)I9m sorry, but we do not have any available seats on the 44nd. $hould I put you on thewaiting list+))I9m sorry, there are no departures for the 44nd. We have a flight leaving on the 41st andthe 4th. Will either of these days work for you+))*he 44nd is full. *he ne:t available flight is on the 40rd. Would you like me to reserve aseat on that date+)

0. At the Counter When you first reach the counter, you should give them your ticket and your passport. *hefirst %uestion they usually ask is how many are traveling with you.

)Is anybody traveling with you today+))Is anybody else traveling with you+)) Are #ust you two traveling today+)

All airlines have a list of %uestions they have to ask you. ;et9s look at some of these%uestions.

)5id someone you do not know ask you to take something on the plane with you+))5id you have possession of your luggage since you packed+))5id you leave your luggage unattended at all in the airport+ )

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) Are you carrying any weapons or firearms+)) Are you carrying any flammable material+))5o you have any perishable food items+)

If you don9t understand, you can9t say yes or no to all of them. *he correct answer for some

of them is 9no9 and some of them is 9yes9.

)&ow many luggage are you checking in+))5o you have a carry on+)

)Can you place your bag up here+)

)&ow many carry on bags are you taking with you+)

Afterwards, they might ask if you prefer an aisle seat or a window seat.

)5o you prefer window or aisle+)

If they are out of aisle seats, they will ask you if window is ok.

)We do not have any aisle seats remaining. Is a window seat ok with you or would youprefer a middle seat+)

$ome people like to be by the emergency e:it. 'ou can ask for that seat.

)5o you have a seat ne:t to the emergency e:it+))Can I have a seat closest to the emergency e:it+)

If they do, then you will get a seat by the e:it, but if they don9t, they will try to give you onethat is close.

) All the seats ne:t to the e:it have been taken. I have a seat directly in front of it. Wouldyou like that one+)

Finally, they will tell you the gate number and the boarding time.

)&ere are your tickets. *he gate number is on the bottom of the ticket. *hey will start

boarding 42 minutes before the departure time. 'ou should report to gate C4 by then. C4is around the corner and down the hall. *hank you.)

. Finding the <ate*hey will usually tell you what gate you should go to, but if you need to ask again, I willprovide an e:ample %uestion. Also, you might need to ask someone where the gate islocated.

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)Which gate did you say it was+))What was the gate number again+)

)Can you point me towards the gate+))&ow do I get to the gate again+)

)&ow do I get to gate C4+))Where is gate C4+)

-. At the Airport Interactive 3ractice A( )Welcome. "ay I have your tickets+)

( )&ere you go.)

A( )Is anybody else traveling with you two+)

( )=o. It9s #ust us.)

A( )5o you have your passports with you+)

( )'es. &ere it is.)

A( )I9m going to ask you a series of %uestions. 3lease respond with a yes or a no.)

( )7k.)

A( )5id someone you do not know ask you to take something on the plane with you+)

( )=o.)

A( )5id you have possession of your luggage since you packed+)

( )'es.)

A( )5id you leave your luggage unattended at all in the airport+)

( )=o.)

A( )Are you carrying any weapons or firearms+)

( )=o.)

A( )Are you carrying any flammable material+)

( )=o.)

A( )5o you have any perishable food items+)

( )=o.)

A( )<reat. Can you place your baggage over here+)

( )$ure.)

A( )Would you like an aisle or a window seat+)

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( )Window seat please.)

A( )7k. I am placing you two in 41A and 41. *he gate number is C4. It is on the bottom ofthe ticket. *hey will start boarding 42 minutes before the departure time. C4 is locatedaround the corner through the hall. *hank you.)

( )Can you point me to gate C4+)

A( )$ure. It9s that way. Around that corner.)

( )<reat. *hank you.)

II. 5irections1. Asking for 5irectionsWhen you are looking for something, it is sometimes easier to ask for directions. When you do,you have to be able to listen to the directions given. In this lesson, we will study listening a little

more so you can effectively understand a person giving you directions.

&ere are some key words you have to remember. I suggest you drill these in your headbecause they are very commonly used when giving directions. *here are many directionterminologies. I9ll cover all the common phrases. 'ou should be able to effectively givedirections and receive directions after this lesson.

"ost of the time, you should start by saying e:cuse me. *he pronunciation for e:cuse me canbe shortened. *he shortened form sounds like 9scuse me.9

)!:cuse me. 5o you know where the post office is+)

)!:cuse me. Can you point me to the nearest gas station+))!:cuse me. Can you give me %uick directions to the movie theatre+))!:cuse me. 5o you know how to get to the $hopping mall from here+))!:cuse me. &ow do I get to the freeway from here+)

)!:cuse me. I9m looking for ank of America. I thought it was around here. 5o you knowwhere it is+))!:cuse me. I9m looking for the post office. 5o you know how to get there+)

)!:cuse me. What is the best way to get to $eattle+)

When you ask for directions, the person responding will usually give you %uick directions. *hene:t section is a list of common phrases used when giving directions. 'ou should study themcarefully so when someone gives you directions, you can understand them without having tosay 9one more time.9

4. ;eft 6ight and Around the Corner Take a Left/Right

)*ake a left at the ne:t light.)

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)*ake a right at the gas station.))When you get to 6obson $treet, take a left.)) After you pass 811, take a right at the ne:t light.))*ake a left when you come to a stop sign.)

Turn Left/Right

)*urn right on 114th.))*urn left after you pass "c5onalds.))When you see a church on your left hand side, turn right on the ne:t street.))*urn left at the ne:t street and immediately take another left.)

Just/Right around the corner

)It9s #ust right around the corner on the left side.))It9s right around the corner from the $tarbucks over there.))<o down the street, turn left on Williams $treet, and it will be right around the corner from thegas station.)

0. Across locks and "ilesGo for five blocks/After three blocks

) After you turn right, go for five blocks and turn left. It will be right around the corner.)) After three blocks, turn left. 'ou will see it on your right hand side.))<o for four blocks and then turn right.)

Across the street from/Directly across

)It9s across the street from the library.))It9s directly across from *aco ell.))<o for three blocks, turn left at the ne:t light. 'ou9ll see it across the street from "c5onalds.))<o down the street. 'ou9ll see it directly across from the gas station.)

Go for 2 miles

)It9s pretty far from here. <o on Washington $treet for about 4 miles. 'ou9ll see it ne:t to aschool.))*urn right at the stop sign and go straight for a couple of miles. At 114th turn left. 'ou9ll see iton your right hand side.)

)<o straight on this street for about 0 miles. 'ou9ll see it ne:t to Wendy9s.)

. ;ight and 9'9On the third light

)<o down this street, after you pass two stop lights, turn right on the third light. 'ou9ll see it rightaround the corner.))&ead down "adison $treet and on the fourth light, turn left. 'ou should see it immediately.))*urn right on ackson. >eep going straight for three lights. When you see urger >ing, turn

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left. It9s right there.)

The !

A 9'9 is a street that turns into two. It9s not really a left turn or a right turn, but the street is

shaped like the letter 9'9.

)>eep going down this street. $tay on the left side when you reach the 9'9. At the ne:t light,turn right.))*ake a left on ackson. At the 9'9 go to the right. It will be on your left hand side about a miledown that street.))<o for about three miles on this street. At the 9'9 go to the left. 'ou9ll see a blue house on your right. It9s right after that house.)

-. 5ead end and 9*9The T

A 9*9 intersection is a three way intersection. 'ou can either go left or right. *he street isshaped like the letter 9*9 so people call it a 9*9. $ometimes they don9t call it a 9*9. 7ther namesfor a 9*9 intersection you might hear are more descriptive. &ere is a list.

9When the road ends...99When you can9t go anymore...99*hree way intersection...9

) At the 9*9 intersection, turn right. It is #ust around the corner.))When you pass a gas station, you will come up to a 9*9. *ake a left, and then an immediateright.)

)<o down this road until it ends. *urn left at the 9*9 and you will see the gas station on yourright.)

Dead end

*his isn9t a direction terminology, but dead end is a road that has only one entrance. *hatmeans the only way out is the way you came in. All dead end streets will have a sign at theentrance with the word 95ead end9.

If you are going to a location that is in a dead end, someone might use this word.

)*urn right on 118th. It9s a dead end. We are on the right hand side at the end of the street.)

)*here are three places to turn right. *he second one is a dead end so make sure you don9t goin there.)

)I live in a dead end street. It9s nice because there isn9t much traffic.)

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/. Freeway !:planation America uses a freeway system. Freeways pass through all ma#or cities and are used veryfre%uently. If the distance is far, you probably will have to take the freeway. *o give directionsreferring to the freeway, you use =orth, $outh, !ast, or West. 7ther ways you might hear are=orthbound, $outhbound, Westbound, or !astbound.

"ost freeways also have e:it numbers. In many states, the numbers start at one from thebeginning of the state border and increases by one every mile. If someone says you shouldtake e:it 18?, you should stay on the road until you see e:it 18?. !ach e:it is clearly marked soyou don9t have to worry about missing it.

'ou will know you are going the wrong direction if the numbers are going in the wrong direction. For e:ample, if you need to take e:it 1-2, and the first e:it number is 1-1, and the ne:t one is1-4, and the ne:t one is 1-0, then you know you should turn around because the numbers aregetting larger.

8. 6egular 3racticeFor this practice session, there will be one %uestion with a long direction. 'ou shouldn9t read thete:t while listening. Instead, listen to the audio, and then without looking, try to write themdown. $ee if you can understand on the first attempt. &ere are several %uestions and answersfor practice.

@uestion( )!:cuse me. I9m looking for a supermarket. 5o you know where the closest one is+)

Answer( )'es. It is a couple miles away. What you want to do is go down this street for about amile. At 114th street, turn left. $tay on 114th until you pass three lights. 'ou should see -/thstreet. *urn right and you will see the supermarket #ust around the corner.)

@uestion( )!:cuse me. 5o you know where $tarbucks is located+)

Answer( )'es. <o down this street. When you reach a 9*9, turn right. At the ne:t stop sign, turnleft. 'ou9ll see a gas station on your left. $tarbucks is directly across the street.)

@uestion( )!:cuse me. I9m looking for est Western. Wasn9t there one around here+)

Answer( )'eah. ;et me think... the best way to get there is by turning right at the ne:t street. Immediately take another right on the ne:t street. <o for about 4 miles. When you see<reenwood Avenue, turn left. &ead down <reenwood for about 0 miles. I believe it will be onyour left hand side. If you pass a school, that means you went too far.)

@uestion( )!:cuse me. &ow do I get to the airport from here+) Answer( )*urn around and you9ll see an entrance to the freeway. <o south. 'ou9ll have to gofor about 1- miles. 'ou should see airport signs, but #ust in case, it is e:it number 1-. *urnright off the ramp and it will be straight ahead.)

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III. Car 6ental1. Car AvailabilityWhen you travel, it is common to rent a car. 'ou will either call and make a reservation, or youwill rent one by walking up to the counter. We will cover both scenarios here.

At the "ounter

If you are at the airport, you can ask an airport employee, )where is the rental car booth+) or)where can I rent a car+)

After you arrive at the place, you will ask if you any cars are available. &ere is a common script.

)&i. I would like to rent a car.))5o you have any cars available+)

*hey might ask, )5id you make a reservation+) In this scenario, you didn9t so you can answer,

9no.9 If they don9t have any cars available, they will say, )I9m sorry, we do not have any carsavailable today.) If that is the case, then go to the ne:t counter. "ost airports have numerouscar rental booths so you can keep asking until you find a company that has a car available. Ifyou are going during peak vacation periods, it might be good to call and reserve one. ut let9scontinue with this scenario.

If they have a car available, they will ask what type of car or what sie.

)What sie car would you like+))What type of car would you like+))What type of car do you need+)

)What sies do you have+))What are my options+)

)We have compact, midsie, full sie, lu:ury, $B, and a minivan.)

)&ow much is the full sie car+))&ow much is the midsie car+)

)&ow many does the full sie car seat+))&ow many can fit in the midsie car+)

)I9ll take a midsie car.)

4. 5uration and <eneral @uestionsIn order to verify if they can give you the car you re%uested, they need to know how long you willneed the car for.

)&ow long will you be needing the car+))&ow long will you be renting the car+)

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)When do you need the car till+)

)I9ll need the car for two weeks.))I want to rent it for one week.))I need it for days.)

)I need it for #ust a day.)

*hey might ask you to fill out a form, or they might ask you many %uestions.

)What is your last name+))What is your first name+)) Are you a Bnited $tates resident+))What country are you from+))What is your address+)

0. Insurance and 5river ;icenseefore giving you a price, they will then ask if you would like insurance or if you have insurance.

*he price varies. ;ast time I checked it was appro:imately D1- a day for insurance.

)Would you like insurance on the car+)

)&ow much is insurance+)

*hey will also ask who is going to be the driver.

)Who is going to be the driver+))&ow many people are going to drive+)) Are all the drivers at least 4- years old+)

'ou will have to provide a driver9s license. If you are from a different country then you should atleast have an international driver9s license prepared from your country.

)Can I see your driver9s license+))"ay I have your driver9s license+))I will need to see your driver9s license.)

. 3rice and 6ulesFinally, they will tell you the price and you will have to pay with a credit card.

)*he total will be D1?.1E.)

At this time, you can give them your credit card.

After you pay, they will tell you some rules.

)*he gas tank is full. 'ou should fill it up before you return the car. If you do not, then wecharge D0 a gallon.)

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)'ou can pick up your car downstairs. ust show them the invoice and they will have your carready for you.)

)'ou will need to return it by pm on the 1/th. We charge an additional D? for every four hoursthat you are late. 6eturn it to the same place you picked up the car.)

)3lease keep this form in the car. ring it with you when you return the vehicle.)

*he price of D? is #ust an e:ample. "ake sure you find out if you are not sure you will be late ornot.

)&ow much do you charge if I am an hour late+)

After this process, you should have your car and you are ready to drive away.

-. "aking a 6eservation'ou will be calling the company you are renting from. When you call, you should verify if the

rental car company has a location at the airport you are flying into.

)I need one at ;os Angeles Airport.))I am flying into ;os Angeles Airport.)

If they have one, they will say they do and start asking you similar %uestions we alreadycovered. We will not repeat them here, but I will have a practice session giving an e:ampledialog on making a reservation below.

*hey might ask you for a credit card number on the phone. If you don9t call and cancel, youmight be charged. $o if you need to cancel, remember to call and cancel at least 4 hours

before the date. I am not sure if it is 4 hours. 'ou should ask and verify.

)If I need to cancel, when should I do that by+)

) As soon as possible, but in order to avoid a charge you should call 4 hours before the date.)

When you arrive at the counter, you will tell the person that you have a reservation.

)&i, I have a reservation under last name ;ee.))&i, I have a reservation for a midsie car.)

After that, they will confirm your information. *hey might ask you some duplicate %uestions, butwe should have covered most of it already.

/. Car 6ental Interactive 3ractice/.1 A( )&ello, AC Car 6ental. &ow can I help you+)( )&i, I wanted to make a reservation.)

A( )What location would you like to rent from+)( )I am flying into ;os Angeles Airport. 5o you have a booth there+)

A( )'es we do. What date are you flying in+)

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( )I am arriving on une 44nd.) A( )What time is your arrival time+)( )I am scheduled to arrive at 4 pm.)

A( )&ow long would you like to rent the vehicle+)( )I will need it for 12 days.)

A( )What sie car would you like+)( )A midsie car please.) A( )Can I get your name+)( )'es. "y name is $ang "in ;ee.)

A( )Can you spell that+)( );ast name is ; ! !. First name is $ A = <. "iddle initial is ".)

A( )<reat. *hank you. I have reserved a midsie car for you for une 44nd until uly 1st. Is thereanything else I can help you with+)( )*hat will be all.)

A( )*hank you for calling.)( )*hank you. ye.)

/.4 A( )&ow can I help you today+)( )I would like to rent a car.)

A( )5o you have a reservation+)( )=o.)

A( )*hat9s alright. ;et9s see what we can find. We have several cars to choose from. What sieare you looking for+)( )What are my options+)

A( )A compact car, midsie car, and a minivan.)( )&ow much are they+)

A( )Compact is D4.1.E- a day, midsie is D48.E- a day, and a minivan is 0-.E- a day.)( )I9ll take a midsie car.)

A( )&ow long will you be renting the car+)( )7ne week.) A( )&ow many people will be driving the car+)( )ust myself.)

A( )Would you like insurance+)( )&ow much is it+)

A( )It is D1.E- a day and it covers everything regardless of fault.)( )'es please.)

A( )Can I have your name+)( );ast name is ;ee. ; ! !. First name is $ang. $ A = <.)

A( )'ou address please+)

( )I am from >orea. Would you like my address in >orea+) A( )ust the city name.)( )$eoul, >orea.)

A( )Can I see your driver9s license and a credit card+)( )$ure. &ere it is.)

A( )<reat. *hat will be D04.E4. Would you like me to charge it on this card+)( )'es. *hat will be fine.)

A( )3lease sign here. 'ou can pick up your car downstairs. 'our e:pected time to return the car

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is une 4Eth. *hat is e:actly one week. $how the attendant this invoice. When you return thecar, bring this invoice with you. Also, the gas tank is full, you should fill up the gas tank beforeyou return. If you don9t want to, we can do it for D0 a gallon. Is there anything else I can do foryou+)( )*hat will be all. *hank you.)

A( )*hank you. <ood bye.)

I. &otel1. "aking a 6eservation IIt is not common to go to a hotel without a reservation so I will only cover the reservation aspect. Along with reserving a room, I will cover checking in, checking out, room service, and wake upcall.

#aking a Reservation

When you make a reservation, call them and tell them you want to reserve a room. 7r, you can

start by asking them for a price.

)&i, how much are your rooms+))&i, what are your rates+))&ello, how much is a room+)

)7ur rooms start at D8E for a basic room.))7ur rooms start at D8E for a standard room and go up to D022 for a suite.)

)7k. Can I reserve a room+)

)&i, I would like to reserve a room.))&ello, can I reserve a couple of rooms+)

*he first thing they usually ask is the dates you want the room and the duration.

)What day do you want to check in+))Which date did you want to reserve+))What date are you looking for+)

)I want a room from une 44nd to une 4-th.))I would like a room for the 1Eth of uly.)

)&ow long will you be staying with us+))When will you be checking out+))&ow many days would you like the room for+)

)I am going to stay for 0 days.))I would like to reserve the room for days.))I am going to need the room until uly 40rd.)

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4. "aking a 6eservation II*he ne:t series of %uestions covers how many people and how many rooms. $ome hotelscharge by number of rooms and number of adults, and some hotels charge by number of roomsonly.

)&ow many rooms will you need+))Is this for only one room+))&ow many rooms would you like to reserve+))&ow many rooms should I reserve for you+)

)I will only need one room.))I am going to need two rooms.)

)&ow many adults will be in your party+))&ow many total children will be with you+)

)ust two adults.)) A total of four adults.))I will be alone.)

) A total of 4 adults and 4 children.))7ne adult and 4 children.)

0. "aking a 6eservation III After they determine how many rooms and how many total people, they will ask you what typeof bed you want.

)Would you like a single king sie bed, or two double sie beds in the room+)

)Will a single king sie bed be ok+))We only have a room with two double sie beds. Will that be ok+)

)5o you want a smoking room or a non smoking room+))5o you prefer a smoking or non smoking room+)

)I would like a smoking room.))Can I have a non smoking room+))!ither is fine.))I don9t have a preference.)

'ou will have to provide your credit card number to reserve the room.

)Can I get a credit card number+))Can I have your credit card number+))What is your credit card number+)

Finally, they will repeat all the information back to you.

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)7k, "r. ;ee. I have one smoking room reserved for uly 1Eth till uly 44nd. *he total comes toD4-/.8? after ta:. If you need to cancel, please call us 4 hours before uly 1Eth. Can I helpyou with anything else+)

. Checking In and Checking 7utChecking in is pretty simple, you #ust need to go to the counter and say that you are checking in.

)&i, I am checking in.))&i, I have a reservation and I am checking in.)

*hey will ask you for your credit card and a photo I5. *hey might confirm your information andyou should receive your keys. &ere are some %uestions to ask during this time.

)Where is the elevator+))5o you have concierge service here+))5o you have a map of the city+))What time should I check out by+)

)What time is check out+)

Checking out is #ust as simple. 'ou go to the counter and say, )I am checking out.) At this time,you should return the keys. *hey might ask you to sign something or ask you if the credit cardon file is ok to charge.

)$hould we charge the credit card on file or did you want to use a different card+))'our credit card will be charged a total of D4-/.8?. Can you sign on the bottom+)

)*hank you for staying with us. We look forward to seeing you again.)

-. <eneral *hingsIf you need a wake up call, you can call the front desk.

)Can I have a wake up call+)

)What time would you like your wake up call+)

) At 8(02 am please.)

6oom service is available but they have hours of operation. *he menu in the room shouldindicate what times they serve hot food, and the menu will show a list of items that are available4 hours a day. If you can9t find the times, you can ask the front desk.

)What are the hours for room service+)

)*hey serve hot food from -(02am to 11(22pm. *hey also have a list of items you can selectfrom during off hours.)

If you need help with your luggage, the person that does this is called a bellman, a bellhop, or abellboy. *he most common term is a bellman so I will use that terminology here.

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*he person that gives advice on city activities, recreation, places to dine, and general %uestionsis called a concierge.

If a person parks the car for you, they are called a valet.

6egular motels and inns might not have these additional services. !ven some hotels do nothave them. ut if you are staying at a nice hotel, you can ask for them.

)5o you have a bellman here+))5o you have a concierge+)

7nly some hotels have valet service. If someone parked the car for you and you can9t findsomeone, you can ask someone else the following %uestions.

)Where is the valet attendant+))Can you get someone to get my car+)

6emember that if you use these premium services, you should tip. Also remember that youmight not know they are helping you. For e:ample, when you check in, a person might ask ifyou need help with your bags. If you say yes, then you are using the bellman services. $oremember to tip if you do. If you don9t want to tip, you don9t have to, but it is a little rude. Finally, if you don9t want any help, #ust tell them, )=o thank you.)

/. &otel Checking In Interactive 3ractice A( )*hank you for calling <reat &otel. &ow may I help you+)( )I would like to rent a room, but how much do you charge a night+)

A( )7ur prices start at D8E a night for a standard room.)

( )<reat. Can you reserve a room for me+) A( )$ure. What day are you coming in+)( )I will be checking in on August 0rd.)

A( )&ow many days do you need the room for+)( )I9ll need it for three nights.)

A( )7k. I have you coming in on the 0rd of August and checking out on the /th. Is that correct+)( )'es.)

A( )&ow many total adults+)( )*wo adults and two kids.)

A( )&ow old are the children+)( )12 and 14.)

A( )Would you like one room or two rooms+)( )ust one is fine.) A( )Would you like a smoking room or a non smoking room+)( )=on smoking room please.)

A( )Can I have your last name+)( )3ark.)

A( )'our first name)( )'oung. *hat9s ' 7 B = <.)

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A( );et me confirm your information "r. 3ark. I have one non smoking double room with 4 adultsand 4 children from August 0rd to August /th. Is this correct+)( )'es.)

A( )*he total comes to D4-/.8?. Can I get your credit card number+)( )$ure. It is .)

A( )What is the name on the credit card+)( )'oung 3ark.) A( )I have the room reserved for you. If you need to cancel, please call us 4 hours before yourcheck in date. Failure to cancel will result in a one day charge on your credit card. Is thereanything else I can do for you+)( )'es, one more %uestion. What time can we check in.)

A( )We can check you in by 4(22pm.)( )<reat. *hank you.)

A( )*hank you and have a great day.)( )*hanks. ye)

A( )<ood bye.)

. 6estaurant1. Fast Food*here are many types of restaurant. In this lesson, we will cover what you need to say in fastfood restaurants, regular sit down restaurants, and lu:ury fine dining restaurants.

Fast Food

"c5onald9s is a popular restaurant, so I will use "c5onald9s as an e:ample. *he only thing youdo when you go to a fast food restaurant is to go to the counter and order your food, then payfor it. *hat9s all. ;et9s go through some %uick sentences.

)Welcome to "c5onald9s. "ay I take your order+))I9ll take a ig "ac and a small coke.))7ne ig "ac and one small coke. Will that be all+))'es.))Will that be for here or to go+))For here please.))*he total comes to D0.?8.)

A common mistake is to answer yes or no when you don9t know the answer. I heard of manystories when the cashier asks, 9for here or to go9, and the person says, 9yes9. It is simple to

avoid this mistake by studying and being prepared.

In most fastfood restaurants, it is even easier to order. *hey have value meals and you #usthave to say a number.

)I9ll take number 4.)

ut the difference is that there are sies.

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)Would you like medium, large, or super sie+)

)"edium please.)

4. 6egular 6estaurant 7rderingWhen you sit down to eat at a restaurant remember to leave a tip. *he average you shouldleave is 1- percent.

After you are seated, the first thing they ask is if you want something to drink.

)Can I get you a drink+))Can I get a drink for you+))Would you like to order a drink now+))Can I get a drink started for you+))What would you like to drink+)

)I9ll take a coke.))I9ll have an orange #uice.))Water will be fine.))Can I have a glass of water+)

After they bring out your drinks, they will take your order. *he reason they do this is becausemost people know what they want to drink, but want a few minutes to decide what to eat.

)"ay I take your order+))What would you like to order+)) Are you ready to order+)

)What would you like today+)

If you need more time, you can simply say, )Can I have a couple more minutes+)

When you are ready to order, #ust read off what you want.

)I9ll take the $alisbury steak with hash browns.)

5epending on what you order, they will have side options they will ask you about. ;istencarefully to your choices and choose one. 'ou should prepare yourself by reading the menucarefully. It should indicate what your options are.

)Would you like toast, a muffin, or a cornbread+)

0. 6egular 6estaurant !ating and 6e%uesting ill"ost places will come by once when you are eating and ask how everything is. *his is achance for you to order something else, complain about something, or get a refill on your drink. $ome of the things they might say are(

)&ow is everything+)

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)Is everything ok+))&ow is your dinner+))&ow is your lunch+)) Are you guys doing ok+))5o you need anything else+)

When you are almost done with your meal, they might ask if you want some dessert.

)Would you like dessert today+))Would you like our dessert menu+))Would you like to order any dessert+)) Any dessert for you today+))Would you like to hear our dessert special+)

If you are finished and want your bill, you can look for the server, make eye contact, and raiseyour hand. When they come by, ask them for the bill.

)Can I have my check+))Can I have my bill+))I9m ready for my bill.))I would like my check please.)

. Fine 5ining*he process of fine dining is very similar to the previous e:ample. I9ll list a couple of additionsfor fine dining that I didn9t include above.

If you order wine, they will pour a tiny bit into your glass. 'ou should immediately take a drink of it and shake your head yes. After you approve, they will pour your glass and other glasses full

of the wine.

$ome restaurants need to prepare dessert 42 minutes in advance. *hat means they will askyou if you are going to have dessert while you are eating instead of waiting for you to complete.

Finally, these types of restaurants take reservations. &ere is an e:ample of making areservation through the phone.

)&ello, "cCormick9s. &ow may I help you today+))I would like to make a reservation.))What day did you want to come in+)

)*his Friday at 8(22pm.))We have a table at 8(1-. Will that be acceptable+))'es.))"ay I have your name+))6ich 'u. *hat9s ' B.))I have reserved a table for "r. 'u on Friday at 8(1-. Is there anything else I can do for you+))*hat will be all.))*hank you for calling.)

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)*hank you. <ood ye.))<ood ye.)

When you come in, you can tell them that you have a reservation.

)&i, I have a reservation at 8(1- for 6ich 'u.))7h, yes. "r. 'u, your table will be ready in #ust a moment. 'ou can wait right over there.)

-. At the 6estaurant Interactive 3ractice-.1 A( )Welcome to "c5onald9s. "ay I take your order+)( )I9ll take the number one.)

A( )What sie would you like+)( )"edium please.)

A( )Will that be for here or to go+)( )&ere please.)

A( )*he total comes to D.?E. We9ll have that right out for you.)

-.4 A( )Can I get a drink started for you+)( )I9ll take a coke.) A( )7ne coke. I9ll be right out with your coke.)3ause )&ere9s is your coke. Are you ready to order+)( )Can I have one more minute+)

A( )$ure. I9ll be back in a little bit.)3ause )5o you need more time+)( )I9m ready now. I9ll have the 3atty "elt with fries.)

A( )5o you want regular fries or steak fries+)( )$teak fries please.)

A( )I9ll have that out for you in a few minutes.)3ause )&ere you go. 5o you need anything else+)( )Can I have a bottle of ketchup+)

A( )I have one right here.)( )<reat. *hanks.)

A( )Is everything ok here+)( )'es. *hank you.)3ause )!:cuse me. Can I have my bill+)

A( )$ure. &ere you go.)

I. $tore and "ore1. 5epartment $tore

I will have more coverage of these topics in the regular !nglish ;esson section, but I want toprovide some general things specifically for travelers. In this lesson, we will cover shopping,bank, and post office terminologies and sentences for travelers.

5epartment $tore

*here are only a few things that you need to know how to say. &ere is a small list.

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Finding something

)5o you have different sies for this shirt+))Where are your blue #eans+))5o you have regular *$hirts here+)

)Where is the dressing room+))5o you have a dressing room+)

$hoes

When you see a shoe that you like, you have to find a worker and have them bring your sie outto you. &ere are some ways to say what you want.

)Can I try this shoe on in a seven+))Can I get this in nine and a half+))Can I get this in a sie si:+)

If you don9t know what your sie is, they will take your measurement.

)I don9t know what my sie is+))I don9t know what sie I am.))Can you take my measurement+)

When you go to the register, you don9t need to say anything. &owever, they might ask you abunch of %uestions.

)5id you find everything you needed today+)

)Was anyone helping you with this+))Would you like to open a credit card+ 'ou can get 12 percent off of everything for today.)

*hese are all yes and no %uestions so answer appropriately.

4. <rocery $toreIn the grocery store, you don9t have to say anything e:cept when you need to find something. &ere are some sentences to find general items.

)Where is the fruit section+))5o you sell ice cream here+)

)Where can I find batteries+))Where is the toothpaste+))Can you point me to the medicine area+))Where is the bakery section+))5o you sell fresh seafood+)

)5o you sell postcards+))Where can I find film+)

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e careful when you say film. *hey will not understand you if you say it improperly. If you havedifficulty pronouncing film, you should say, )Where can I find camera film+)

)Where are the shopping carts+)

)Where can I find a shopping basket+)0. ank Currency !:changeIf you are a traveler, then you don9t need to open a bank account. For more banking specifics,feel free to ask us.

)5o you e:change foreign currency+))What is your e:change rate for the >orean Won+))Can I cash my traveler9s checks here+)

)*he e:change rate is .222E cents for one won.)

)I would like to e:change -22,222 won please.)

)-22,222 won at the current e:change rate is D-2. &ere you go.)

. 3ost 7fficeIf you buy too many things and you have to send it through the mail, you can go to the postoffice. If you don9t have a bo:, most post offices sell bo:es of all sies.

)5o you sell bo:es here+))Can I buy one of those large bo:es+))What is the largest bo: you sell+)

)&ow much is the bo:+)

If you are sending it to a different country, you have to fill out a form. 'ou can either wait untilyou are ready to send it, or you can fill out the form before going to the counter. *hey will haveblank forms available ne:t to the counter for anyone to take. 7n the form, you have to specifywhat you are sending, how much it costs, and the address of where you are sending it to. Afterfilling out the form and packing your bo:, you are ready to go back to the post office to send it.

ecause the bo: should already have the address, they will not ask you where you are sendingit. *he first %uestion they usually ask is how you want to send it. 'ou can send it by boat, and avariety of air mail.

)&ow would you like to send it+)

)&ow much is it for air mail+)

If that is too e:pensive, you can ask if there is anything cheaper.

)What is the cheapest way to send it+)

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ecause you are sending a bo:, they have standard %uestions they ask everyone.

) Are there any perishable food items in the package+)) Are there any fragile items+)

*hey also ask if you want insurance on the package. It9s not that e:pensive so you can ask howmuch it is.

)Would you like to insure your package+))Would you like insurance+)

)&ow much is it+)

)It9s D8.1/.)

After everything is determined, they always ask one more %uestion.

)5o you need any stamps today+)

*hat is basically it. ;et9s cover some general sentences you might need to know in the postoffice.

)&ow much does it cost to send a regular letter to >orea+))What is the fastest way to send this mail+))What time do you open in the morning+))What time do you close+)

-. $tore and "ore Interactive 3ractice

-.1 A( )5o you need help finding anything+)( )I9m looking for this shirt in a small.)

A( );et me see if we have any in the back.)( )*hank you.)

A( )I found a couple. &ere you go.)( )*hank you. 5o you sell belts here+)

A( )'es. *hey are on the other side of the counter there.)( )*hank you.)

A( )'ou9re welcome. ;et me know if you need anything else.)

-.4 A( )5o you have disposable cameras+)( )'es. *hey are ne:t to the film on aisle /A.)

A( )Which way is /A+)( )*wo rows that way.)

A( )<reat. *hank you.)

-.0 A( )&i. I would like to send this to >orea.)( )&ow would you like to send it+)

A( )What is the price difference+)( )'ou can send it priority airmail for D18./? or regular airmail for D10.E-.)

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A( )I9ll send it through regular airmail.)( )Is there any food items in here+)

A( )=o.)( )Is there any firearms or e:plosives+)

A( )=o.)

( )Is there anything fragile+) A( )=o.)( )Would you like to insure the contents+)

A( )&ow much is insurance+)( )For D422, it comes to D0.8/.)

A( )'es please.)( )5o you need any stamps today+)

A( )=o thank you.)( )7k. 'our total is D1?./0.)

II. *alking to $trangers

1. *alking to $trangers*here are many opportunities to talk with strangers. If you are waiting for a bus, or if you arewaiting in line, strangers start talking to each other. Another opportunity is if you are on a ferryor in the park sitting on a bench. asically, opportunities can come everywhere. 'ou shouldpractice this section if you want to talk with different people. *alking to strangers re%uire a lot ofsmall talk. 'ou can study more about small talk in the !nglish ;esson section. For now, we willcover things like talking about where you came from.

If you look like a tourist, some people will ask where you are from. *his is #ust a way to get toknow strangers. It9s %uite common to talk with strangers here. &ere are some %uestions youmight hear.

) Are you visiting from somewhere+))'es. I9m visiting from >orea.)

) Are you on vacation here+))'es. I9m taking a vacation from >orea.)

It9s very common for strangers to talk to each other if you are at a tourist location. For e:ample,if you are at 5isney ;and and you are sitting down, someone ne:t to you might ask some%uestions assuming you are visiting from somewhere.

)&ow are you en#oying your vacation+))I9m having a great time. &ow about you+)

)It9s pretty fun here. Are you having a good time+))*his is a great place. I9m having a lot of fun. Are you having fun+)

) Are you here with your family+))I9m here with my wife and 4 kids. *hey are so e:cited to be here.)

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)"y kids love this place. *his is our third time here. &ave you been here before+))*his is my first time here. I always wanted to come and I9m having a great time.)

4. $tarting a Conversation*he best time to start a conversation is when you are ne:t to someone who is not moving. 'ou

can9t start talking to someone walking away from you. *hen you are bothering them by makingthem stop. ut if you are sitting down on a bench and someone is ne:t to you, or you are at abeach and someone is close by, you can start a conversation by saying something generic. &ere are some conversation starting sentences. ut after you make your first sentence, youshould see by their reaction if they want to continue the conversation or not. If they appear alittle rude, then stop talking to them. 'ou don9t have to say anything to stop talking. *hey don9te:pect you to. *hey e:pect you to not say another word. ut if they ask a %uestion back, andthey seem friendly, then you can continue with the conversation.

)*he weather is so nice today. Are you from around here+))&ow is your day going so far+)

)*here are a lot of people out here today. Is this normal+)

An easy way to start talking is when you notice something such as their kids, family, or a dogthey might be with.

) Are you here with your family+)) Are you on vacation+)

) Are those your kids+ *hey9re so cute+))What kind of dog is that+)

It9s much easier if they start the conversation. If they make a comment or ask a %uestion, thenyou know that they would like to talk.

Finally, it9s common for these types of conversation to last only a couple of minutes. $o don9tfeel bad or feel pressured to keep the conversation alive.

*here isn9t that much more to tell you about speaking with strangers. *he best way tounderstand what types of things are said in a stranger to stranger conversation is to hear acouple of e:amples. I will give a couple e:amples to help you understand more.

0. *alking to $trangers Interactive 3ractice0.1 A( )It9s a nice day.)( )'es. It is a beautiful day.)

A( )5o you live around here or are you visiting+)( )I am on vacation from >orea.)

A( )*hat9s cool. Are you having a good time+)( )'es. *here are many things to see and I9m taking a lot of pictures. 5o live in this city+)

A( )'eah. I9m #ust here with my kids. *hey wanted to come to the park today.)( )What9s a good place to visit in this city+)

A( )Where have you been so far+)

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( )*his was my first stop. I was going to look at my maps.) A( )I recommend going to the water front in downtown. *hey have a ferry you can ride, somegood restaurants, and a good beach for a walk.)( )&ow do I get there from here+)

A( )'ou see ackson street over there+ <o straight for 12 blocks. When you see -th Avenue,

turn left. Follow the street for about 0 miles and you should see it.)( )*hanks. I9ll go check it out. It was nice talking to you.) A( )It was nice meeting you. &ave a good time.)

0.4 A( )Are there so many people here all the time+)( )I9m not sure. *his is my first time here.)

A( )"e too. I think this is a great place.)( )'eah. I think so too.)

A( )Where are you from+)( )I9m visiting from Cleveland, 7hio. &ow about you+)

A( )I9m from $eoul, >orea.)( )&ow long are you visiting for+)

A( )For 4 weeks. I went to $an Francisco and ;os Angeles. I want to see the <rand Canyonbefore I go. I9ll probably visit <rand Canyon on "onday.)( )Ah, looks like you are having a great time.)

A( )'es I am. &ow long are you visiting for+)( )I am only here for the three days. "y kids have been wanting to come to 5isneyland for along time.)

A( )*hat9s great.)( )7h. "y family is waiting for me. I hope you en#oy your stay in America.)

A( )*hank you. It was nice meeting you.)

0.0 A( )*hat9s such a cute dog. What kind is it+)( )&e9s a cocker spaniel.)

A( )I have a terrier at home. What9s his name+)( )&is name is uffy.)

A( )&i uffy. 'ou9re so cute. 5o you come here for a walk often+)( )About 0 times a week. It9s a good walk and uffy likes it too.)

A( )It9s a great place for a walk. I wish I had a trail like this at home.)( )Where are you from+)

A( )I9m visiting from >orea. I live in the city so there aren9t many places like this.)( )I guess that9s one thing good about suburban life.)

A( )I wouldn9t mind the slower pace of life. I am always in a hurry. *hat9s why I wanted to comeand rela:.)( )*hat9s good. &ow long are you staying for+)

A( )I9m here for about three weeks. 7h, it looks like uffy wants to go.)( )'eah. Well, it was nice meeting you. I hope you have a good time here.)

A( )*hanks. It was nice talking to you.)

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Travel Practice

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Transcript of Travel Practice