Transportation and Sheltering Status Report (ESF 1 and 6) 2009.
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Transcript of Transportation and Sheltering Status Report (ESF 1 and 6) 2009.
Focus / Agenda
Registering and Manifesting
Transportation Plan
Sheltering Operations
Disaster Food Stamp Program
Mission
Create a unified long-term plan for reliable transportation and sheltering through a collaborative effort between the state agencies, evacuating and sheltering parishes, the federal government, non-governmental organizations and sheltering host states.
IntentEnsure a successful Publicly
Assisted Evacuation, through coordination with local officials so that our citizens are cared for during a State / Federal declared emergency.
Provide life safety support so that affected persons are removed from harm while away from their homes.
• Issues•Phoenix Database System•Connectivity•Integration of the
Registration/Manifesting•Evacuee volume •Resource Intensive
Historical Background
Registration System
Automated (Phoenix Data Base)Requires adequate access to InternetPre Registered
Manual (Paper Ticket)Not dependent on Internet access at the Parish Pickup Point (PPP)
Starts the process earlyDependent on evacuee / staff support
Manual Process
Starts at the City “Collection Points”
Tickets to be filled out prior to entering the Transportation Terminal
“Wrist Bands” issued to each evacuee connected to the “ticket” number
Support personnel verify the info, provide the evacuee with a copy of the ticket and have them board transportation (Bus, Train, Shuttle to Airport)
Manual Process(Con’t)
Tickets link family members
Pet owners tickets and wrist bands link with the pets bands
Upon arrival at the shelter the bus driver will hand over his copy of the tickets / manifest to the Shelter Manager
Courses of Action for Evacuee Registration
Primary=Automated Processing
Contingency=Manual Processing
Alario Center, Yenni Building, Lake Charles Civic Center
Course of Action for Evacuee Registration
Primary=Manual Ticket Processing
(Data input while buses in route to shelters)
Union Passenger Terminal
Transportation Resources Landstar
700 Coaches 35 Para-transits
Department of Education School Buses & Handicap Transports
LANG School bus drivers
Department of Agriculture & Forestry 35 Ventilated / Climate Controlled Pet
Transports 10 Cargo Vans
Staffing Per 12 hour shift = 9 Total
VSAManager
SecurityCoordinator (1)
Bus Coordinator (1)
LogisticsCoordinator (1)
Check in and Check out staff (2) Parking Staff (2)
SiteRepresentatives
Voluntary AgencyRepresentatives
VendorRepresentatives
Parking Staff (2)
Ops Briefing Coord (1)
Vehicle StagingArea
Canopy
MobileDispatch
Unit
Sleeper CoachFuel
MREH2O
Bus Kits
LANE1
LANE2
EntranceLog in
Canopy
MissionBriefing
Area
QAQC
Check in
NO GO LaneMaintenance
Area
DriverDebriefing
Area
READY
LINE
Vehicle Staging Areas (Cont’d)
VSA LOCATIONS
Zephyr Field 6000 Airline Dr., Metairie, LA 70003
Shreveport (State Fairgrounds) 2901 Pershing Blvd., Shreveport, LA 71109
Alexandria (LSU A) 8100 HWY 71 South, Alexandria, LA 71302
Lake Charles (Chennault Air Field) 3650 J. Bennett Johnson, Lake Charles, LA 70615
Monroe (TBD)
DOTD LNOs
Wherever State Bus assets are Loading (PPPs), Unloading (Shelters) or Staging (VSAs)
DOTD LNOs will be included on Host State LNO Teams
PPP LNO Duties LNO Lead interfaces with the PPP
Incident Commander and provides bus info to the VSA Manager and the ETC
LNOs direct buses to DSS identified shelter locations
LNOs report Bus ID, Departure/Arrival info and #pax to the DOTD EOC
LNO Coord requests replacement buses directly from the VSA Manager
Shelter LNO Duties
Report Bus ID, arrival info and # pax to the DOTD EOC
Coordinate with shelter managers for evacuee convenience transport runs
Request replacement buses directly from the VSA manager for re-entry
Parish Pickup PointLead LNO
VSAManager
DOTD EOCETC
SEOC andUCG
Bus Dep timeDestination
# Pax
ShelterDestination
Info
Operational Updates
Bus Replenishment
requests
Web EOCBus Evac
Tracking BoardUpdate
ETC= Emergency TransCoordinator
VSA= Vehicle Staging Area
SEOC= State Emergency Operations Center
UCG= Unified CommandGroup
Bus EvacuationInformation Flow
WebEOC Bus Tracking Board Patterned after an airport arrival and departure
monitor
Provides real time bus status during all phases
Designed primarily to be displayed in the GOHSEP over watch or wherever real time bus status information is required, to include the Parishes
ESF-1 EOC maintains write permissions, all others read only
Accessible 24/7 via WebEOC
Ability to Sort
Management / Staffing Structure Incident Command Organization
Manager, Operations, Planner, Admin / Finance, Logistics DSS Lead Area Manager to have overall control for the shelter in conjunction
with the Local Parish Officials Additional Stakeholders
Local OEPs / Shelter Task Force LA Dept Agriculture & Forestry DOTD LA State Police LA National Guard Dept Health & Hospitals LA Workforce Commission LA Dept of Education Division of Administration American Red Cross
Employ shelter residents by vendors where feasible
Critical Transportation Needs Shelter Capacities
Planning estimates are for this season 50,000 residents for a full coastal evacuation
Last year 37,000 residents sought shelter in both IN
and OUT of state CTNS ARC also sheltered 37,000 General
Population evacuees of a possible 68,000 spaces
Alexandria New State Shelter (1500)
MonroeAccent Building (1700)
CRITICAL TRANSPORTATION NEEDS SHELTERS
STATE and PARISH RUN TO BE USED 2009
Shreveport(Billeting) (1500)Greenwood
ShreveportAtkinson (2,000)
ShreveportJewella (2,000)
ShreveportHirsch Coliseum (1,600)
ShreveportRiverview Theater (500)
BastropMadison (1500)
12,300
MEDICAL SPECIAL NEEDS SHELTERS (MSNS) and Federal Medical Stations (FMS)
Bossier CityBossier Civic Center
Hammond - SLUKinesiology Bldg.
Baton Rouge - LSUMaravich Center
LafayetteHeymann Center
Monroe -ULMEwing Coliseum
Lake Charles - McNeeseRecreation Complex (FMS)
Thibodeaux - NichollsAyo Hall
Baton Rouge – LSU FMS
Grambling (FMS)
Alexandria (FMS)
LSU Alexandria
2,750
American Red Cross InitiativeARC is partnering with DSS to
identify excess general population spaces within their inventories to fill a gap required to meet this seasons requirements
A percentage of spaces within their shelters will be designated for CTN evacuees
Current capacity commitment is 11,000 spaces
ARC DECISION PROCESS National Shelter System (NSS) - Louisiana
• Sorted - by parish
• Reduced - list to those sites within “host parishes” during an evacuation
• Grouped - into shelters with capacity over 500
• Verification - ARC local chapters ensure agreements, surveys, viability
• Sub grouped - by order of use Public Facilities, Faith Based, Schools
• Extracted - largest public facilities using 80% of total capacity
• Cross Referenced - with lists provided by FP&C, Board of Regents
• Finalization- agreed upon with ARC and to be vetted with host parishes and sites to verify CTN housing capabilities
• Coordination – coordinate with other stakeholders (support agencies, vendors, locals)
Out of StatePlanning Capacities
Air Evacuation Ft Smith, AR – 2,000 Louisville, KY – 5,000 Knoxville, TN – 1,000 Nashville, TN – 1,000
Train Memphis, TN – 3,000
Bus Texas – 10,000 Georgia – 5,000 Arkansas – 2,000
Total 29,000 Potential
Logistical Support
Vendor supported wrap around services Execute contract up on State Declaration of the Governor
Shelters to be stocked with 3 days supply of Meals Ready To Eat (MRE), water, cots / blankets and comfort items
Backup logistical support to be conducted on site with local vendors
Human Services Federal / Local health care at CTNS
2 nurses to provide medical monitoring at state-operated CTNS 2 ambulances and paramedics staged at state-operated CTNS
Child Services Child respite services DSS.OCS plan for unaccompanied minors
Elderly / Disabled Services Make more accessible for persons with disabilities Make Essential Durable Medical Equipment (DME) and Consumable Medical
Supplies (CMS) available Recreational activities
Interpreters Provide communication assistance for Signing and Foreign Languages Board of Regents & Contract Vendors
Mobility Support for Convenience Transports Volunteer-based Response Effort: Personal Care Attendant (PCA) Services
MOU between DSS and DHH/LAVA (Louisiana Volunteers in Action) Volunteer-based Response Effort: Mental Health Counseling
Communication & Public Information Television & Radio capability to monitor local,
national and weather stations Phone banks with local phone companies for
evacuees to make brief calls Working to have local officials from evacuated areas
visit the shelters Public Awareness Campaign
Community outreach meetings Informational briefs on what to expect at shelters Designate a shelter Public Information Officer (PIO) Establish capability to broadcast local news from the
evacuees home towns 211
Information Centers
Shelter Security LSP is primary ESF-13 agency
Primary goal is a safe environment for evacuees and shelter staff
LSP conducts security assessments/plansPlanning in conjunction with DSS, local LE, local OEP directors, and other stake-holders
LSP personnel assigned to each shelter 24/7 as security coordinator
Shelter SecurityState-wide shelter security
coordinated at LSP EOCPrinciples of shelter security
conceptAccess controlExterior security Interior securityLaw enforcement liaison for emergency response
Enhancements
Reduced Waiting Time Web-based pre-application process completed by client or
through Call Center Support Applicants will come to a DFSP site based on an alphabetical
system
Increased Service and Information Call Center with Interactive Voice Response and Customer
Service Representative assistance to support pre-application and provide information
Legacy System Enhancements Legacy System enhanced to alleviate issues experienced in
the past
Process
Year Round Pre-Application Clients can utilize the pre-application process year round to
pre-apply for a named disaster (current food stamp recipients do not need to apply)
DFSP Approved FNS approves DFSP for declared disaster parishes DFSP sites opened for 7 days Clients will come to sites based on alphabetical system Workers will review and update client’s pre-application Approved applicants will be issued a DFSP electronic
benefits card