Transformational Leadership -

Retail with a Purpose

Suzanne Ackerman-Berman

Pick n Pay, South Africa

June 2014

52 cities

• Number of African

cities with > 1 million

people

• Same as in Western

Europe

Africa in numbers

Japan

Switzerlan

d

Eastern

Europe

Italy

India

China

UK

United

States

Germany

Spain

Portugal

France

Belgium /

Netherlands

Japan

“Make the customer Queen and she will make you King”

Core Philosophy: 4 legs of a table

“ ……what exactly is SOCIAL JUSTICE?............obligation to address the inequalities of the past

………….it is not only doing the right

thing, but …Knowing what the right thing is to do!

Be ethical

Obey laws and regulations

Be profitable

Contribute resources towards community development & welfare

Obligation to do what is right, just and fair and to

avoid harm

Law is society’s codification of right

and wrong.

The foundation upon which all others rest Economic Responsibilities

Legal Responsibilities

Ethical Responsibilities

Philanthropic Responsibilities

Adapted from: Carroll, 1991

Be a Good Corporate citizen

We set out to change lives from the ground up

The Ackerman Pick n Pay Foundation MISSION

We partner with communities to create sustainable enterprises to endeavor to spread wealth throughout the community

Anna Phosa Dreamland Piggery

• Technical assistance with facility layout • Conform to standards

Tshivhase Tea Estate • Working with fresh

produce suppliers to ensure sustainable farming practices.

• Access to formal supply chain through corporate branding

Small Business Incubator

To facilitate SMMEs’ and EMEs’ intro to Pick n Pay through mentorship, guidance and support

• 3 Tiers of support •BABY < R5m •TODDLER between R5m – R8m •TEEN > R8m

•Giving Access to

Market and mentorship for small entrepreneurs

Nontwenhle Mchunu

Speciality chocolate supplier to PnP

• Coming together – • empowering individuals, • creating jobs, • alleviating poverty

• Advice on and access to Financial assistance

Sibusiso Tshabalala – entrepreneur – charcoal supplier to PnP group

Cwebeni Project • Mapping supplier risk in

relation to climate change • Specialised skills

development • Environmental impact • Community participation

ENTERPRISE DEVELOPMENT PROCESS

IDENTIFY

INDUSTRY

SOURCE

SUPPLIER

ASSESS

NEEDS

APPLY

MENTOR

SHIP

FINANCE

MARKET

ACCESS

ED Process

Identify industry

Source supplier

Assess needs

Source mentorship

Funding

Access to market

Monitor and

measure

invest

Mavis Mathabatha

THANK YOU Suzanne Ackerman – Berman

sackerman@pnp.co.za