TRANSFORMATION & THE CITIZENConnected Kenya 2012

GM – Safaricom Enterprise Unit

April, 2012

••••••••••••••••••••••••••••••••••Sylvia Mulinge

Process Transformation Achieves

Transformation & the Citizen

Sole Government Broadcaster

Free & User Generated Media

42 Banks in predominantly Urban

Areas

Mobile Money & M-banking on 14M + Mobile

Phones

What Process Transformation is Required

Policy Reform

Research & Developmen

t

Information Communicati

on Technology

Capacity Building

Education Transformation & the Citizen

Objective

Why Transform

The Transformation

Journey

• Ensure that all students obtain the skills necessary to succeed in a knowledge-based economy and society

• Knowledge is power!• Create a pool of skilled labor to

satisfy needs for industry

• Use of ICT solutions like e-learning to extend reach coupled with low cost devices

• Balancing of the student/teacher ratio through an online learning community

The Ultimate Destination for

the Citizens

• Maintain a low Teacher/Student Ratio

• Embed the use of ICT in the class-room environment

Reverse the incidence and mortality due to TB by 2015

Achieve the 70/85 targets – that is to detect 70% of infectious TB and cure 85% of the detected cases long time to achieve the MDGs

• Reduce doctor-patient ratio with the use of ICT’s to extend reach of expert doctors

• Enable clinical information sharing

A comprehensive Monitoring & Reporting Solution using innovativeMobile applications

Health Transformation & the Citizen – National TB Program

Objective

Why Transform

The Transformation

Journey

The Ultimate Destination for

the Citizens

Overcome the low patient to doctor ratio - 1 doctor for every 26,400

We can leverage on the high mobile phone penetration to deliver M-Health

• Launch of Daktari 1525 plus the Cisco Health Presence Suites

The new Kenyan Constitution gives the right to health services….

Health Transformation & the Citizen – M-Health

Objective

Why Transform

The Transformation

Journey

The Ultimate Destination for

the Citizens

Financial Transformation & the Citizen – M-PESA

• To leverage on financial inclusion for the unbanked using Agent Banking and Mobile Phone financial services

• Need to extend banking services to the ‘unbanked’

• Spur growth in rural bank branches/ agents

• Increase bank deposits from 44% to 80% of the GDP

• Eliminate distance barriers with use of ICTs in banking

• Use of ICTs to improve Credit Reference Bureaus

• Reach 100% of Kenya's bankable population

• Transform mobile financial services from a transfer service to a payments platform

• Integrate m-money platforms with the banking platforms

Objective

Why Transform

The Transformation

Journey

The Ultimate Destination for

the Citizens

Pension/Social Security Transformation & Citizen

• Drive the inclusion of the Jua Kali (informal sector) in the pension scheme

• Majority of the population are active participants via Jua Kali . As an economy, we can’t afford to lock them out!

• Growth of 3140% in terms of member contributions via M-PESA realized as at February 2012 compared to when the scheme launched in July 2011

• Delegations from SA have been in town to ‘study’ this uniquely Kenyan innovation

• 1 million Jua Kali employees signed up for Mbao

Objective

Why Transform

The Transformation

Journey

The Ultimate Destination for

the Citizens

Thank you for your continued Support.

You are the reason we picked this award confirming that being an agent for Transformation has it’s rewards