Transformation overview-final-oct-7-2014
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Transcript of Transformation overview-final-oct-7-2014
Shared Services Canada’s Transformation Journey Briefing to the Information Technology Association of Canada (ITAC) October 7, 2014 Benoît Long Senior Assistant Deputy Minister Transformation, Service Strategy and Design
Outline
• An Unfinished Journey
• Target End State
• Shared Services Canada (SSC) Transformation Program Timelines
• SSC Transformation Timelines – By Program
• Transformation: Key Themes For Moving Forward
• Questions
2
3
Consumer
Innovator
Producer
An Unfinished Journey
4
Target End State
Cyber Threats Target end state: Streamlined networks • Connecting 377,000 public
servants to each other and to Canadians
• Linking 3,580 GC-occupied buildings
Key components include: • Single enterprise-wide
network with enhanced capacity and robustness
• Ultra-high speed, no-fail connectivity between data centres
• Greater, more secure Internet connectivity
• Streamlined and wireless telecom infrastructure inside buildings
• Voice services (Voice over Internet Protocol [VoIP]) (wired and wireless)
• More desktop videoconferencing services
• Contact centre infrastructure services
• Enhanced security through consolidated security services and increased perimeter security
GC Network Regional and international carriers (377,000 users; 3,580 buildings)
Internet
Public Servants GC Offices
Businesses Governments Canadians
Virtual Private Cloud
Development
Sensitive Data Enclaves
Allies (+International)
Business Continuity
Supercomputer
Production X Production Y
Target end state: Seven data centres • Established in pairs for
redundancy • Mostly private sector-owned • Most outside of the National
Capital Region (NCR)
First pair: Development data centres • Enterprise Data Centre (EDC)
Gatineau • EDC Ottawa (GC-owned) Second pair: First set of production data centres • EDC Borden (GC-owned
facility on the Canadian Forces Base Borden)
• EDC Borden Twin (site located within 100 km of EDC Borden)
Third pair: Final set of production data centres • If required (to be confirmed) • Located outside of NCR and
Ontario
Specialized supercomputing facility • EDC Dorval
Enha
nced
Ent
erpr
ise
Secu
rity
5
FY 13/14 Q1 Q2 Q3 Q4 Q1 Q2 Q3 Q4 Q1 Q2 Q3 Q4
SSC Transformation Program Key Milestones
FY 14/15 FY 15/16 FY 18/19 FY 19/20
TELECOM
DATA CENTRE
FY 16/17 FY 17/18
FACILITIES
INFRASTRUCTURE AS A SERVICE
GCNET WAN
WIFI/LAN
VIDEOCONF. (BOARDROOMS)
CYBER SECURITY
IT SECURITY
GC SECRET INFRASTRUCTURE
CONTACT CENTRE
WORKPLACE COMMUNICATIONS
EMAIL & BB10
BB10
PLATFORM AS A SERVICE
WORKPLACE TECHNOLOGY SERVICES
Contract Award Wave 0 Wave 1, 2 and 3
BB10 interim service complete Pilot
EDC Gatineau Complete
Established
Expansion Complete
EDC Borden Interim Established
EDC Prod4 Established EDC Prod3 Established
EDC Montreal Replacement Complete
EDC Ottawa Refurbishment Complete
- P3 Business Case Approval Contracting Authority
EDC Prod2
- Contracting Authority EDC Borden & Prod2 Project
Authority
Midrange Supply Chain Established Mainframe Supply Chain Established
Basic Application Hosting Service Established
Mission Critical Application Hosting Service Release High-performance Computing Consolidation Complete
Contract Awards
Migration Complete Project Authority
Building-by building migration begins
Strategy for Multi-Tenant buildings Pilot Complete Migration Complete
Building-by building migration begins Industry Engagement Migrate up to 30K users to Interim/Final WiFi Service
VC Service 1.0 Established
Continue to migrate partners to VC service VC Service 2.0
Migration of ISDN connections to Internet Protocol (goal:80%) Consolidation Complete
Project Authority Contract Award Migration Complete Building-by building migration begins
Migration to enterprise services (Contact Centre Infrastructure and Toll Free Services) CONTACT CENTRE Migration Complete
Contract Award(s) Security Operations Centre Release 1 Security Operations Centre Release 3
Managed Security Service Contract Award
Release 3 - Business Case
Migration
Release 1 (tactical)
Release 2 – C5 Upgrade
Release 3 – Implementation
Device Security Software Industry Day
Software Provisioning Service Established (release 2) WORKPLACE TECHNOLOGY DEVICES
Software Service Design
Industry Engagement (includes Justice Canada)
Initial Software Provisioning Service Available
Incremental Transition to Enterprise End State RFP ITQ
PROVISIONING SERVICE
Security Operations Centre Release 2 Tracking ETI
Migration to VC Service Complete
VC Service 3.0
CYBER & IT SECURITY
6
FY 13/14 Q1 Q2 Q3 Q4 Q1 Q2 Q3 Q4 FY 15/16 FY 14/15
SSC Transformation Timelines Email and BlackBerry 10 (BB10)
EMAIL & BB10
BB10
Wave 0 complete
Wave 1 complete
Pilot
BB10 interim service complete
Contract Award
Wave 2 complete
Wave 3 complete
7
DATA CENTRE
FACILITIES
INFRASTRUCTURE AS A SERVICE
FY 2015–2016 FY 2014–2015
SSC Transformation Timelines Data Centre
FY 2013–2014 Q1 Q2 Q3 Q4 Q1 Q2 Q3 Q4
EDC Gatineau Complete
EDC Borden Interim Established
EDC Borden Expansion + Prod 2
Project Authority
Midrange Supply Chain Established
EDC Borden Twin Established
EDC Borden Contract Authority
– P3 Business Case Approval – Contract Authority
EDC Montreal Replacement Complete
Mainframe Supply Chain Established
PLATFORM AS A SERVICE
Mission Critical Application Hosting Service Release
Basic Application Hosting Service Established
(ongoing service improvement releases)
TELECOMM- UNICATIONS
SSC Transformation Timelines Telecommunications
Q1 Q2 Q3 Q4 Q1 Q2 Q3 Q4
Strategy for Multi-tenant
buildings
Pilot Complete
Contract Awards
Contract Award(s)
Building-by-building migration begins Industry Engagement
Migrate up to 30,000 users to interim / final Wi-Fi service
FY 2013–2014 FY 2014–2015 FY 2015–2016
VC Service 1.0 Established (ongoing service improvements;
releases as required)
VC Service 2.0
Migration of ISDN connections to IP (goal: 80%)
Continue migration of partners to VC Service VC
(BOARDROOMS) WORKPLACE COMMUNICATIONS
Project Authority
Contract Award
Building-by-building migration begins
Migration to enterprise services
Project Authority
Building-by-building migration begins GCNET WAN
WI-FI/LAN
CONTACT CENTRE
VC Service 3.0
8
9
CYBER SECURITY
IT SECURITY
CYBER AND IT SECURITY
FY 15/16 FY 14/15
SSC Transformation Timelines Cyber and IT Security
FY 13/14 Q1 Q2 Q3 Q4 Q1 Q2 Q3 Q4
Security Operations Centre Release 1
Security Operations Centre Release 2
Tracking ETI
Security Operations Centre Release 3
Managed Security Service Contract Award
Release 2 - C5 Upgrade
Migration
Release 1 (tactical) Release 3 –
Business Case
Device Security Software Industry Engagement
Release 3 – implementation
GC SECRET INFRASTRUCTURE
10
WORKPLACE TECHNOLOGY DEVICES
PROVISIONING SERVICES
WORKPLACE TECHNOLOGY SERVICES
SSC Transformation Timelines Workplace Technology Devices
Q1 Q2 Q3 Q4 Q1 Q2 Q3 Q4
Industry Engagement (includes Justice Canada
ITQ
Software Service Design
R2 Software Provisioning Service Established
Incremental Transition to
Enterprise
RFP
Initial Software Provisioning Service
Available (R1)
FY 2014–2015 FY 2015–2016 FY 2013–2014
11
Maintaining focus
Ensuring that all the
capabilities are in place
Will to implement
Transformation Plan
Transformation Key Themes For Moving Forward
12
Questions