Transfer Student Success: Building

Partnerships Across Departments and

Institutions

Charlene A. StinardDirector, Transfer and Transition

Services

Mark Allen PoiselAssociate Vice President

Student Development and Enrollment Services

University of Central Florida

•Develop strong networks, collaborative relationships with community college partners

•Establish strong partnerships within the university

•Create effective programming•Improve retention rates

Why Are We Here?

• The UCF Model• Collaborative Partnerships• Programming for Transfer

Success• Summary and

Recommendations• Questions and Answers

Agenda

•Metropolitan research institution •3rd largest university in the nation•2nd largest university undergraduate population

•53,000 students enrolled (45,500 UG)•Over 8,000 new transfer students annually

•28% of FL CC students transfer to UCF

•Over 87% of transfers are from Florida community colleges

University of Central Florida

Vision for Transfer Services

• Help students before they arrive• Work with them during the

transition/first semester• Help them graduate by providing a

solid foundation

Transition Progression

Preparation

TTS

• Transfer Peer Mentors• Transfer Student Counseling Manual• Monthly counselor e-mail update• Transfer and Transition Services Web site• Knight Quest, transfer student guide• Orientation Survival Guide

Resources

Partnering with Students

• Peer Mentor Program: students helping students in the transfer process

• Transfer students, paid 10 hours/week• Preparation: pre-admission advising• Transition: significant role in transfer

orientations, becoming a Knight• Progression and engagement: connecting

new transfers to the campus community• Facebook: partnering with other students

Transfer Student Counseling Manual

• CD sent to all community/state college advisors

• Program of study for all majors• Available online• http://transfer.sdes.ucf.edu/?page=m

anual

Partnering with Colleges• Develop advisor ListServ• Send monthly reports of UCF

news and updates• Sample Counselor Update• Enlist UCF academic colleges and

departments for information• Establish important links for

timely communications

TTS Web site• Resources for prospective students,

current students, advisors• News and announcements for

students• Links to other important campus

resources• NACADA award for Excellence in

Advising Technology• http://www.transfer.sdes.ucf.edu/

Publications

• KnightQuest, transfer student guide• Print publication, used by

Admissions in recruiting transfer students

• Contains Transfer Tips and Checklist • Contact information for important

offices, e-mails, Web sites

• Paper vs. electronic format

RC/ADM

ADM TTS

RC/ADM RC TTS

Transition

RetainGraduate

Advocate

Advise

PrepareRecrui

tAdmit

DirectConnect

TTS

ADM = AdmissionsRC = Regional

CampusesTTS = Transfer and Transition Services

Consortium Partners

• Guarantees admission for graduates A.A. or A.S. required

• Four consortium partners• Embedded UCF advisors• Pre-admission academic

advising• Early application process

Apply at 30 hours earned• DirectConnect to UCF

Direct Connect to UCF

• On-site at partnering community colleges

• Programming in preparation for transfer Choosing a major and taking

prerequisites Academic plans of study

• Pre-admission academic advising Two assigned advisors from 30 hours

earned• Programming for transfer success• TransQuest programming

Direct Connect Advising

COMMENTS?

QUESTIONS?

Collaborative Partnerships

• Regional consortium partners• Articulation agreements:

shared responsibilities• Internal partners

Student Development and Enrollment Services Reconsidered

Admissions UCF colleges and departments Undergraduate Studies Academic Advising Council

UCF’s Best Collaborator

• Community College Counselor workshops

• Targeted workshops and programs Faculty collaboration Updates for counselors

• Collaborative programs GradTrack with Valencia CC Outreach programs for specific

majors

Programs with Community Colleges

• GradTrack at Valencia Community College

• Community college and university faculty and advisors participate

• Students invited at 45 hours earned

• General transfer, admission, financial aid information

• Advising by major

A Model Program

• Decision Days at community colleges• TransQuest• Transfer TableTalk• Campus visits and tours for

students• University Quest with SCC• Major-specific programming

Outreach Programs

Targeting Transfer Populations

• Transfer Success Workshop Series

• Programs targeting at-risk students By major (business, engineering,

etc.) By GPA – easing “transfer shock” Minority, low income, first

generation transfer students Students with disabilities

• University-wide collaboration in preparation for returning veterans

Articulation• An effective tool for transfer

transition• Academic elements: community

college A.S. program, university B.A./B.S. program of study• Admission requirements• Foreign language admission

requirement• General Education Program• Graduation requirements• Agreement terms

Assessment• Institutional Effectiveness Plan• Departmental Performance

Reviews• Satisfaction surveys

Students Advisors Faculty

• Student focus groups• Program evaluations • Student learning outcomes

• Assess your culture and programs• Establish strong internal and

external partnerships• Arrange joint meetings; partner

with your regional institutions• Create and implement

collaborative programs• Get students highly involved in the

process• Develop a communications plan

Recommendations for Partnerships

The key to success is The key to success is developing relationships and developing relationships and

working with othersworking with others

Summary

RESOURCES• National Resource Center

http://www.sc.edu/fye/

• NACADA (Clearinghouse) http://www.nacada.ksu.edu/Clearinghouse/Links/Transfer.htm– Creating Bridges Between Institutions, Hatton, A.,

Homer, S. & Park, L. (2009)– From Bridges to Coalitions, Harding, B. (2009)

• Comprehensive state Web resources– http://www.sbctc.ctc.edu/college/e_transfer.aspx– http://FACTS.org

RESOURCES• Jack Kent Cooke Foundation – encouraging

transfer to selective institutions• AACRAO articulation Web sites for all states

http://www.aacrao.org/pro_development/transfer.cfm

• National Institute for the Study of Transfer Students – http://transferinstitute.unt.edu//– Association for the Study of Transfer Students

QUESTIONS?

COMMENTS?

University of Central FloridaUniversity of Central Florida

Mark Allen Poiselmpoisel@mail.ucf.edu

407-823-4425

Charlene A. Stinardcstinard@mail.ucf.edu

407-823-2231

Contact Information