Trans Flow Product Presentation

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Synergy Inspiration Leadership TransFlow Versa™ 22 September 2009 Confidential Saraswat Infotech Limited 56/3 Vakil Square, Gurappana Palya Bannerghatta Main Road, Bangalore 560 076 TransFlow Versa™

description

A state-of-the-art back office and control management BPO appilcation.

Transcript of Trans Flow Product Presentation

Page 1: Trans Flow   Product Presentation

Synergy

Inspiration

Leadership

TransFlow Versa™

22 September 2009 Confidential

Saraswat Infotech Limited56/3 Vakil Square, Gurappana PalyaBannerghatta Main Road, Bangalore 560 076

TransFlow Versa™

Page 2: Trans Flow   Product Presentation

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Index

o TransFlow Versa™n Features n Technologyn Benefits

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n Benefitsn Hardware & Software Requirements

o Sample Reportsn TransFlow Versa™

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TransFlow Versa™ - Functional Featureso Enterprise Solution

n End to end solutions developed by dedicated Software Engineering Process Department

o Featuresn Project Managementn Operations Managementn Workforce Management

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n Workforce Managementn Infrastructure Managementn Human Resourcen Budget & Expensesn Operational Plug-insn Help Deskn Travel Deskn Workflows like Timesheet, Leaven Escalation (Email, Inbox, SMS)

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TransFlow Versa™ - Technical FeaturesFeatures

n Workflow Enginen Reports Enginen Dashboard Engine (with drilldown charts)n Email System

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n Email Systemn Alert Systemn Java / XML based frameworkn Supports Connection poolingn Supports Data Replicationn Dynamic HTML Form Buildingn Supports Integration to Multiple Data Sourcesn Architecture for Open Source Technologies

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Technology

Java

JSPSQL Server

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TransFlow Versa™

XML

Servlets

Ajax

DHTML

Internet Explorer

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TransFlow Versa™

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TransFlow Versa™Architecture Diagram

Operational Flow Diagram

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Architecture Diagram

User Interface (Browser)

View / Controller

WorkFlow Engine

Reminder –Email Services

Database

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View / Controller

Forms – DB Mappings (XML)

Dashboard Engine Business Objects

Generic DB Engine

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Operational Flow Diagram

Client

Upload Files

Accept received files and assign

priority

Pending Files List

Download Output Files

Controller

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Pull Next Pending File for Processing (Based on TAT /

Priority)

Process the file Processed Files List

Pull Next Pending File for Quality

Check

QC the pulled file Completed Files List

QC Rejected

Process Flow of Automated BPO Process

Processor

Quality Checker

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TransFlow Versa™

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Features / Sample Reports

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Secured Login

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Management View

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Projects View

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Operations View

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Admin View

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Requests View

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Project Time Sheet

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User Inbox

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Alert Configuration

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Sample Report – Production Log Report

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Sample Report – Quality Log Report

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Sample Report – Employee Leave History

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Sample Report – Attendance

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Sample Report – Attrition

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Sample Report – Incident Log & Resolution

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Sample Report – Request Tracking

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Sample Chart – Incident Summary

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TransFlow Versa™ – Benefitso Any time/Any where Secure Login using Web Interfaceo Role and Privilege based accesso Allows easy customisationso User Inbox (can be used for all internal communication across the

organization)o Can be customized to import and export data from / to a third-party

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o Can be customized to import and export data from / to a third-party (like client) application to share the data

o Automatic E-mail reading and storing in databaseo Automatic sending of E-mail – with user-defined format with

attachments o Easy Plug–ins for incorporating new process workflowso Data dump reports – that can be used for data transfero Data Output – User Defined Formato Custom home pages

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Hardware & Software Requirementso Server Requirements:

n Hardware viz, Server with a minimum of 4 GB RAM, 160GB hard disk and 2.33 GHz processing speed.

n Software viz, Windows 2003 server, SQL server 2005, Java 1.4.2 and Tomcat 5.0

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n Software viz, Windows 2003 server, SQL server 2005, Java 1.4.2 and Tomcat 5.0

o Client Requirements:

n Hardware viz, PC with a minimum of 512 MB RAM, 20 GB Hard disk, 1.88 GHz processing speed

n Software viz, Windows 2000 Professional and above, Internet Explorer 5.5 and above, JRE 1.4.2

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THANK YOU

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THANK YOU