Training Trends for 2010: How to Embrace the New Training Landscape
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Transcript of Training Trends for 2010: How to Embrace the New Training Landscape
Training Trends for 2010: How to Embrace the New Training Landscape
2010 Trends are about interaction
Low-end video
Social networks
Configuration
Finding appropriate
content
Podcasts and
blogs
High-end video
Virtual classroom/webinar
Mobile
Simulations and
virtual labs
Social learning
Expertise location
3D learning
3 Entire contents © 2009 Forrester Research, Inc. All rights reserved.
Agenda
• Economic demands on learning will continue
• Multigenerational workforce is the norm
• Business alignment is critical to survival
• Social media is an essential part of learning
• Recommendations
4 Entire contents © 2009 Forrester Research, Inc. All rights reserved.
Agenda
• Economic demands on learning will continue
• Multigenerational workforce is the norm
• Business alignment is critical to survival
• Social media is an essential part of learning
• Recommendations
5 Entire contents © 2009 Forrester Research, Inc. All rights reserved.
Employees need to get smarter faster
• Curtailed travel, fewer face-to-face training events, decreased custom production, and fewer training staff present a learning challenge
• Technology helps address the problem– Classroom content moves online
– Virtual classroom and webinar experiences grow
– Internal webcasts or podcasts developed by subject matter experts (SMEs)
– Rapid eLearning becomes the authoring tool of choice
– Off-the-shelf content provides multimedia learning
– Online knowledge centers provide worker information
– Social tools allow almost immediate connections
6 Entire contents © 2009 Forrester Research, Inc. All rights reserved.
The meaning of eLearning expands
Source: August 2007 “Informal Learning Connects With Corporate Training Programs ”
7 Entire contents © 2009 Forrester Research, Inc. All rights reserved.
ASTD data shows average learning expenditure as a percentage of payroll
Source: 2009 ASTD (American Society for Training and Development) State of the Industry Report
8 Entire contents © 2009 Forrester Research, Inc. All rights reserved.
ASTD report shows slight pullback in learning expenditure per employee
Source: 2009 ASTD (American Society for Training and Development) State of the Industry Report
9 Entire contents © 2009 Forrester Research, Inc. All rights reserved.
Agenda
• Economic demands on learning will continue
• Multigenerational workforce is the norm
• Business alignment is critical to survival
• Social media is an essential part of learning
• Recommendations
10 Entire contents © 2009 Forrester Research, Inc. All rights reserved.
The complexion of the labor force is changing• The pool for skilled workers has shrunk
• Demographics make managing employees different
» 30 million Millennials are here and 46 million more are coming
» 46 million Gen Xers cannot replace retirees
» 78 million Baby Boomers will be retiring
11 Entire contents © 2009 Forrester Research, Inc. All rights reserved.
Workers today expect. . . • Dynamic technology with social networking
• Flexibility of working remotely or from multiple locations
• Challenging and collaborative work
• Learning specific to the job context and easy to find
• Choices in career paths
• Attractive benefits and a good salary
• Diversity in the workforce
• Commitment to social responsibility and volunteerism
• Work/life balance
12 Entire contents © 2009 Forrester Research, Inc. All rights reserved.
Employees Drive Their Own Learning
Source ; November 2008 “Informal Methods Challenge Corporate Learning”
13 Entire contents © 2009 Forrester Research, Inc. All rights reserved.
Agenda
• Economic demands on learning will continue
• Multigenerational workforce is the norm
• Business alignment is critical to survival
• Social media is an essential part of learning
• Recommendations
14 Entire contents © 2009 Forrester Research, Inc. All rights reserved.
Learning Becomes More Central To Company Processes
May 2008 “How To Create A Comprehensive, High-Impact Learning Strategy”
15 Entire contents © 2009 Forrester Research, Inc. All rights reserved.
The close affinity between Learning and Performance
November 2008 “Informal Methods Challenge Corporate Learning”
16 Entire contents © 2009 Forrester Research, Inc. All rights reserved.
Learning is an ongoing process
17 Entire contents © 2009 Forrester Research, Inc. All rights reserved.
A portal provides online resources
18 Entire contents © 2009 Forrester Research, Inc. All rights reserved.
Many Components Make Up Blended Learning
November 2008 “Informal Methods Challenge Corporate Learning”
19 Entire contents © 2009 Forrester Research, Inc. All rights reserved.
Agenda
• Economic demands on learning will continue
• Multigenerational workforce is the norm
• Business alignment is critical to survival
• Social media is an essential part of learning
• Recommendations
20 Entire contents © 2009 Forrester Research, Inc. All rights reserved.
Enter . . . social networking for learning
•Communities•Expertise location•Internal-type twitter•Blogs•Wikis•Instant messaging
21 Entire contents © 2009 Forrester Research, Inc. All rights reserved.
Ernst & Young responds on Facebook
22 Entire contents © 2009 Forrester Research, Inc. All rights reserved.
Nike provides dualNike provides dual--purpose handheld technology purpose handheld technology
Product information
Learning
23 Entire contents © 2009 Forrester Research, Inc. All rights reserved.
Viewing more informal learning content
Source: www.towardsmaturity.org
24 Entire contents © 2009 Forrester Research, Inc. All rights reserved.
Employee-generated video learning
• Modeled after YouTube, employees can:
– Train sales, customers, and field service on product features.
– Share video with business partners
– Capture corporate knowledge through expert interviews
– Train on processes to distribute expertise
– Celebrate sales wins to inspire and teach
25 Entire contents © 2009 Forrester Research, Inc. All rights reserved.
We will have more blends of formal and informal learning
• Developing formal learning with an attached blog, a forum, or a rating
• Using informal learning resources to support formal course work
– Ask your social networks like Twitter and Facebook for information
– Use Twitter as a back channel during a live or virtual class
– Search employees for people with specific expertise
• Using wikis to improve content by collecting knowledge from a large group
26 Entire contents © 2009 Forrester Research, Inc. All rights reserved.
Recommendations
• Closely examine the trends and develop those that make sense for your business
• Work toward seamless integration among the strategic HCM processes
• Provide resources for people to find information and learn on their own
• Make Web 2.0 part of your learning strategy
• Address the cultural change through executive support and a team of learning champions throughout the organization
Give us a call1-800-372-6207
Send us an email [email protected]
Visit our Websitewww.gotomeeting.com/corp
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Give us a call1-800-372-6207
Send us an email [email protected]
Visit our Websitewww.gotomeeting.com/corp
Follow us on Twitter@gototraining
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