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Review

• Food Handler Basics and Defintions

• Manager Knowledge and Procedures

Cirricullum

• Determining Training and Focused Counseling

• Scheduling

• Quizzes and Exams

Evaluation

• Analyzing students performance

• Identify further training, advancement or replacement

Presentation

• Training Material

• Activities

• Application of Quizzes and Exams

Final Evaluation

• Written Exam

• Presentation

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Understanding Training and Focused Counseling

Upcoming Topics

Class Curriculum

Quizzes and Tests

Handouts

Presentations

Activities

Depending on the need of your participants, you may be called to provide

training, or to facilitate a discussion of ideas to solve problems or to provide

clarity. This module will help determine which approach you need in a particular

situation.

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When do you need to train?

Lack of performance doesn’t always mean there is training needed. There are several areas to consider before settling

into an 8 hour training module.

Would coaching suffice where training is considered?

Sometimes a full time training program isn’t necessary. A supervisor with skill and TIME to identify gaps and provide

coaching could provide the support that is needed in what we call Quick Session Counseling or Focused Coaching and

Counseling.

A QSC/FCC is often an acceptable solution when employees need their concerns address, questions answered or a skill

demonstrated.

Consider a Lunch Time Round Up.

Prepare a 30 min lecture and a short but concise quiz and round up a small group of employees to ensure comprehension

and to build a better team for a particular department.

What is Training?

Learning may take on many forms, and in terms of training, your goal is to bring about a

behavioral change in the way things are done. Training should not be an event, were we

attend a one day workshop and expect the desired change to take place the next day.

Training is a process and the end result is to deliver results, which usually takes place with

counseling and coaching AFTER the workshop.

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101 Training and Development

Maximize Your Training Power

Engage in an unforgettable experience for your participants

Make it customized. By tailoring each course to your participants you will find your results will increase in

your favor as well as the students.

• Use examples, case studies, and stories that are relevant to the group.

• Identify whether your students are strangers or work together and tailor your approach

appropriately.

• Different people learn in different ways, so use various types of activities to balance it all out

Make it fun and interactive. Most people don’t enjoy sitting and listening to someone else talk and as an

instructor, you may find yourself exhausted in a short period of time. Make use of your own experiences to

keep your participants engaged. Mix up activities to include individual work, small group work and group

discussion.

Make it relevant. Participants are much more receptive to if they understand why they are learning it and

how they can apply it to their daily lives. Most importantly, they want to know how it will benefit them and

make their lives easier. Take every opportunity to tie what you are teaching back to real life.

Keep an open mind. You’ll find that many times you’ll learn that a two way flow of discussion with your

students can be a learning experience for you too.

The design of this instruction is to deliver a specific curriculum tailored to your participants needs.

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Apply your Knowledge

Provide a summary of your experience as a professional in the food and beverage industry be sure to highlight your

education and knowledge as it relates to food safety.

Define and provide examples of each of the following terms:

Bacteria

viruses parasites fungi

Microorganisms

pathogens Salmonella Hepatitis A

Biological Toxins

Histamine ciguatoxin Salmonella Typhi.

The term “swim walk and fly” refers to the order in which TCS foods must be shelved to prevent cross contamination. Provide an

example of each and the correct cooking temperature of each.

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Class Curriculum

Getting Started |

Introduce yourself and welcome each learner

Discuss procedures for breaks, emergencies and lunch

Make sure everyone is comfortable and can see the monitor (if applicable)

Discuss your background

Provide scratch paper for quizzes

If you’re not using lap tops or a projector, provide students with a handbook